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Welcome
Conservation Applied Research & Development (CARD) Webinar
April 25, 2018Small Commercial Sector: Beyond Lighting Program Strategies
Small Commercial Sector:Beyond Lighting Program Strategies
Mary Sue LobensteinR&D Program Administrator
Anthony FryerConservation Improvement Program (CIP) Coordinator
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Scott HackelPrincipal and Director of Engineering
Speaker Introductions
Jeannette LeZaksSenior Researcher
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• Send your questions using the Chat balloon and include your email address
• Questions addressed at end
• Handout: webinar slide deck (click the “i” icon for link)
• Webinar recorded & archived online
Webinar Basics
Image: Nick Youngson http://www.picserver.org/w/webinar.html
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State Capitol Image: Courtesy Minnesota Department of Administration
• Purpose to help Minnesota utilities achieve 1.5% energy savings goal by:
• Identifying new technologies or strategies to maximize energy savings;
• Improving effectiveness of energy conservation programs;
• Documenting CO2 reductions from energy conservation programs.
Minnesota Statutes §216B.241, Subd. 1e
• Utility may reach its energy savings goal
• Directly through its Conservation Improvement Program (CIP)
• Indirectly through energy codes, appliance standards, behavior, and other market transformation programs
Minnesota Applied Research & Development Fund
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• 8 Funding Cycles• Nearly 380 proposals• 92 projects funded
CARD RFP Spending by Sector thru mid-FY2017
Multi-sector
(21), 25.3%
Commercial
(36), 37.6%
Residential 1 - 4 unit
(15), 18.7%
Industrial
(10), 8.6%
Multifamily 5+ unit
(4), 6.6%
Agricultural
(6), 3.1%
Welcome
Presenter name, Title, Company
Month day, Year
SMALL COMMERCIAL SECTOR: BEYOND LIGHTING PROGRAM STRATEGIES
THANK YOU TO OUR SPONSOR
BACKGROUND
Background on project Background on project
Why research small commercial customers?
• They can be hard to reach.
• Because they’re small.
• And diverse.
• And we’ve struggled to get beyond basic
measures with them.
Our study goal was to look beyond lighting and identify
opportunities for more holistic programming
Background on project Background on project
Why research small commercial customers?
• They can be hard to reach.
• Because they’re small.
• And diverse.
• And we’ve struggled to get beyond basic
measures with them.
Our study goal was to look beyond lighting and identify
opportunities for more holistic programming
Background on project Stories: Retail
Background on project Stories: Grocery
Opportunities are there.
Need the right targeting.
… by end use.
Key takeaways
Opportunities are there.
Need the right targeting.
… by end use.
… by customer.
Key takeaways
Opportunities are there.
Need the right targeting.
… by end use.
… by customer.
… by depth.
Key takeaways
OVERVIEW
What we'll cover
• Overview and methods
• Characteristics
• Attitudes
• End uses
• Savings opportunities
• Program recommendations
RESEARCHMETHODS
1440
telephone
surveys
100 in-depth
site visits
100 measures
10 program approaches
Secondary
research
Interviews
with program
administrators
Research methods
Business segments
SURVEY
• Office
• Food service
• Food sales
• Retail
• Warehouse
• Education
Office
Food service
Food sales
Retail
SITE VISITS
Site visits
Site visits
KEYCHARACTERISTICS
Buildings
Buildings
Building size
0% 10% 20% 30% 40% 50%
< 5,000 ft2
5-10,000 ft2
10-25,000 ft2
25-50,000 ft2
> 50,000 ft2
Office
Food Service
Grocery
Retail
Building size
0% 10% 20% 30% 40% 50%
< 5,000 ft2
5-10,000 ft2
10-25,000 ft2
25-50,000 ft2
> 50,000 ft2
Office
Food Service
Grocery
Retail
Business size
ATTITUDES
Building owner perspectives on energy
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
1 2 3 4 5
Energy costs in
comparison to other expenses
Significant
Moderate
Insignificant
Overall Retail Grocery Food Service Office
Building owner perspectives on energy
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
1 2 3 4 5Overall Retail Grocery Food Service Office
Percent
of time
thinking
about
energy
Energy
costs in
comparison
to other
expenses
Previous energy investments
Reasons and barriers to energy investments
Reasons and barriers to energy investments
ENERGYUSAGE AND
OPPORTUNITIES
Electricity use per square foot
Natural gas use per square foot
QUESTIONS?
Use the chat button.
END USES
Where do we see energy savings?
HVAC
• Residential style systems
• RTU: tune-up / ARC
• Ventilation: DCV and exhaust ctrl.
• Electric heat: suppl. 25% of bldgs.
• Thermal comfort!!!
HVAC: thermostats
Retail GroceryFood
Service Office
HVAC: cooling
• RTUs (46%)
• Split systems (43%)
• Window AC (6%)
• Heat pumps (3%)
• Age:
- 46% over 15 years
- 27% over 20 years
Water heating
• New water heaters needed
• Mostly residential style/size
• Could improve at distribution
• Energy performance:
- EF<0.80: 50%
- EF<0.67: 37%
• On electric systems add:
- Temp. turn-down
- Pipe insulation
- Consider fuel switch
Measures
Stay tuned….
Refrigeration
Plug loads
• Most businesses have at least one
computers
• TVs are used for more than just
watching favorite shows
• Point of sale terminals can use as
much as computers
• Controls and power management
can help reduce plug load energy
Plug loads: servers
• ~50% of buildings have servers
• Most are cooled by building’s HVAC
system
• Biggest measure is adding exhaust to
server closet
• Also server power management can
reduce server energy loads
Commercial kitchens
• 75% of kitchens have exhaust
supplied by make-up air unit
• Only 10% have any kind of
exhaust controls.
PROGRAMOPPORTUNITIES
Customer approaches
• Vertically integrated programs
• Needs based marketing and
outreach
• Ally with trusted information
channels
• Easy financing options
• Selling non-energy benefits
• Customer journey to deeper
savings
• Using residential marketing
channels
Customer approaches
• Vertically integrated programs
• Needs based marketing and
outreach
• Ally with trusted information
channels
• Easy financing options
• Selling non-energy benefits
• Customer journey to deeper
savings
• Using residential marketing
channels
Customer journey to energy savings
Bundling measures can help focus program offerings
Bundling measures can help focus program offerings
Bundle: Capture gas savings
Bundle: Capture gas savings
Bundle: HVAC crossover
Bundle: HVAC crossover
Bundle: Keeping it cool with refrigeration
Bundle: Keeping it cool with refrigeration
Bundle: Keeping it cool with refrigeration
Bundle: Keeping it cool with refrigeration
Bundle: Everyone has a thermostat
Bundle: Everyone has a thermostat
KEYTAKEAWAYS
Send us your questions usingthe chat balloon
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Questions?
Jeannette LeZaksSenior [email protected]
Scott HackelPrincipal and Director of [email protected]
69R&D Web Page (https://mn.gov/commerce/industries/energy/utilities/cip/applied-research-development/)
Webinar Recording &Final Report
available in few weeks
For Reports use CARD Search Quick Link
For Webinars use CARD Webinars & Videos Quick Link
CARD Project Resources
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No Upcoming CARD Webinars Currently Scheduled
Commerce Division of Energy Resources e-mail list sign-up
If you have questions or feedback on the CARD program contact:Mary Sue Lobenstein
Thanks for Participating!
