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Small GroupCommunicati
on
Discussion
•Cooperative exchange of information, opinions, and ideas.
Roles within groups
•Info-giver•Recorder•Controller •Blocker•Task Keeper•Leader
Decision Making
Consensus: All members agree that a decision is the best that everyone can accept--includes everyone’s point of view
Decision Making
Majority: Vote is taken by all members and the majority (50%+1 for two issues) is accepted. Not everyone committed to outcome or satisfied with the outcome
Decision Making
Expert’s suggestion: Authority for making decision given to one member of a group. Makes group conform to the desires of one, which is not a group decision.
Decision Making
Designated leader: Group designates a leader to make decision for the group.
Conflict Management
Styles
Conflict Management Styles
•Compromise: agreement to trade something you want for something the other party wants with each party winning and losing something
Conflict Management Styles
•Competing: use of manipulation, intimidation, and competition strategies to gain the advantages and win at all costs
Conflict Management Styles
•Collaborating: cooperation with all group members working together for a common goal
Conflict Management Styles
•Avoidance: avoids the issue all together or for a certain time period
Conflict Management Styles
•Accommodation: gives in to others’ demands or opinions, maintains social/group harmony