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Small Business Information System Project

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Small Business Project

Workbook

File Name = SBP_ITE115_(semester)_(student last name)


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Small Business Project

Introduction & Background


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Purpose of Small Business Project The purpose of this Project is to provide you, the student with opportunities to implement skills learned in the Computer Fundamentals and Microsoft Applications portions of this course.

Additionally, you will be provided several opportunities for innovative and critical thinking as you perform assignments involving:

• Small Business Computer based Information Systems Requirements Analysis • Project Planning & Cost Estimating • Small Business Computer based Information Systems Design and Development

You will also learn additional skills in the area of Information Systems Design/Development and Hardware/Software selection.

The products of this project may be suitable to be included in your qualifications portfolio.

Background This project will require some critical thinking on your part. You have to put yourself in the shoes of a small business owner running a small eating establishment (pizza place or deli), and think about:

1. What is the business you have selected? 2. What products and services does your business offer? 3. What do you need in the way of a computer based information system to properly

support the marketing and selling of those products and services?

You are an Information Systems designer specializing in small business Information Systems. The business owner has hired you to design and present a new computer based small business information system for the business,. The business plan calls for the business to eventually have 650 to 800 customers per day and 30 full time and part time employees.

Both customers and business employees will use the system to keep track of

1. Ordering and taking delivery of various food supplies for the business. 2. Sales of food (eat-‐in and take out). 3. Record and track full time and part time employee work hours. 4. Business food & supply purchases, payroll, rent, and taxes. 5. Other business related activities that come out of your requirements investigation

By the end of this project, you will have prepared and delivered:

• An Excel spreadsheet of hardware and software necessary for the small business information system you propose.


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• A Systems Architecture, using Microsoft Word with shapes and Smart Art. • An Excel spreadsheet showing all the cost of purchasing and installing the hardware and

software necessary for the small business information system you propose. • A PowerPoint presentation of your system with animation and audio.

These deliverables will be described in more detail in the task section of the project.

In the process of creating these deliverables, you will use what you learned in MS Word, MS PowerPoint, MS Excel, as well as computer fundamentals Hardware, Software, Data Base, and Software Development studies.

Investigation In order to begin deciding on what the small business information system should look like (the design) you need to answer some questions. As an initial part of your investigation, you should check out some web site(s) that are examples of the type of small business similar to what you have chosen.

Here are some things to think about:

1. What is the layout of the business in terms of where pieces of computer system equipment need to be located? (Hint: draw a sketch of the layout of your business and label the different areas. Put yourself in the shoes of a customer and think about each of the areas you would expect to see and the actions you would take in patronizing the business. Put yourself in the shoes of an employer and think about each of the areas you would expect to see and the actions you would take in operating the business (Critical Thinking). This will give you a picture to use as a reference.

2. What is the list of things that the staff will be doing? (Hint: picture yourself as an

employee doing the normal things you would expect in this kind of business). a) Taking orders. b) Preparing food. c) Collecting food payments. d) Assisting customers in determining what kind of food they want to order. e) Assisting customers in determining the nutritional value of the foods they order. f) Assisting customers to decide what they want to order. g) (additional things – added by the student based on critical thinking)


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3. What is the list of things that the customer will be doing? (Hint: picture yourself as a customer doing the normal things you would expect in this kind of business).

a. Reviewing the choices of food and drink selections b. Placing an order (in person, through a kiosk terminal) c. Paying for the purchase (cash – credit – debit – coupons’[printed – digital]) d. Receiving the purchase (in person at a counter after being notified through a

notification device or via smartphone – via server bringing it to the table – at pick up window.

e. (additional things – added by the student based on critical thinking)

What computer and computer related Hardware and Software will the business need to do the job?

4. What is the Type and size of computer? (How about a Dell Small Business system – What about Laptops? If laptops are selected, how are they secured?)

5. How many computers will each part of the business need? Will each computer stand alone or will they be connected into a Server? Something to think about – System Architecture options

a. Client-‐Server architecture? b. Peer to Peer architecture? c. If connected, is it via wire line or wireless?.

6. What software will the business need? a) Operating System for each computer? b) Operating System for the Server? c) Wireless networking software? d) Application Software for;

1. Staff computer? 2. Customer Computers? 3. Data Base for tracking etc.? 4. Billing and invoice (Quicken for Business?)

7. How much will the Hardware and Software cost? 8. What about Installation of the system? – (rule of thumb is two technicians for two days.

@ $1700.00 per day each?) 9. What about Maintenance? -‐ (Note: Usually over the phone is free for 2 years. On site is

$60 per hour. You should plan for 50 hours per year).

You should feel free to add questions and answers that you develop in your critical thinking.


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Project

TASKS In the process of completing the Project, you will complete and hand in 4 tasks. When handed in, each task will be named as follows:

File Name = SBP_ITE115_(semester)_Task #X_(student last name)


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TASK #1

=

60 points


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Task #1 – Describe the business and Define the Small business Information system The Objectives of this task are to:

1. Using the Microsoft Word Application, create a document that contains. the name and description of the business including how food is ordered, how food is delivered, and how payment is made under at least two transaction scenarios.

Using the Microsoft Excel application, create a spreadsheet that contains the type of 2.hardware and software that will be necessary in the small business information system to run the business and satisfy the requirements included in items #1 through #6 in the Investigation paragraph of the Small Business Project Introduction & Background

section above. An example of what a spreadsheet layout may look like is contained below.

Item #

Requirement Source

Purpose/location Type of Hardware (general description)

Type of Software (general description)

Definition of spreadsheet terms: Item # -‐ This is a number assigned by you for future reference purposes. Any consistent and sequential numbering scheme is acceptable. Requirement Source – This is a reference to the item or text contained within the project, or derived by you from requirements within the project. It serves as a tracking capability for insuring that all of the requirements are met. Purpose/Location – This is a short description of the purpose for the hardware or software and where in the business it will be located. Type of Hardware (general description) – This is a general description, such as wireless router; of the piece of hardware you have selected to be part of the system.


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Type of Software (general description) -‐ – This is a general description, such as networking software for the wireless router; of the software you have selected to be part of the system.

Task #1 Rubric: this task has 2 deliverables, an MS Word document (30 points) and a MS Excel spreadsheet (30 points). Microsoft Word = 30 Points

Name & description of the business = 5 points The Name of the business is included and a clear and complete description of the business, including a brief description of the layout of the business, and two transaction scenarios is included. (Transactional scenario examples: 1. Customer ordering on site through a person who is serving the customer. 2. Customer ordering through a web site for delivery to another location) = 5 points The Name of the business is included. A clear and complete description of the business, including layout, is not included. Less than 2 transactional scenarios are included or they are incomplete. = 1-‐4 points Neither a name or description is included = 0 points List of staff activities = 5 points Well thought out and complete list of activities that the staff will be doing as part of making the business work. = 5 points Incomplete list of activities that the staff will be doing as part of making the business work. = 1-‐4 points list of activities that the staff will be doing as part of making the business work missing = 0 points

List of customer activities = 5 points Well thought out and complete list of activities that the customer will be doing. = 5 points Incomplete list of activities that the customer will be doing. = 1-‐4 points list of activities that the customer will be doing missing = 0 points Description of how the food is ordered = 5 points Clear and complete description of all the ways in two transaction scenarios the food is ordered. = 5 points Unclear and incomplete description of all the ways in two transaction scenarios the food is ordered. = 1-‐4 points No description of all the ways the food is ordered. = 0 points

Description of how the food is delivered = 5 points


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Clear and complete description of all the ways in two transaction scenarios the food is delivered. = 5 points Unclear and incomplete description of all the ways in two transaction scenarios the food is delivered. = 1-‐4 points No description of all the ways the food is delivered. = 0 points Description of how the payment is made = 5 points Clear and complete description of all the ways in two transaction scenarios the payment is made = max 5 points. = 5 points Unclear and incomplete description of all the ways in two transaction scenarios the payment is made. = 1-‐4 points No description of all the ways the payment is made. = 0 points

Microsoft Excel = 30 points Using the Microsoft Excel application, create a spreadsheet that contains the type of hardware and software that will be necessary in the small business information system to run the business and satisfy the requirements included in items #1 through #6 in the Investigation paragraph of the section. Small Business Project Introduction & Background

List of computers = 15 points Well thought out and complete list of type and size and quantity of computers that each part of the business will need and how they are networked. =15 points Incomplete list of type and size and quantity of computers that each part of the business will need and how they are networked. =1-‐14 points list of type and size and quantity of computers that each part of the business will need and how they are networked is missing. =0 points

List of Software = 15 points Well thought out and complete list of type of software that will be needed by each computer in the business. = 15 points Incomplete list of type of software that will be needed by each computer in the business. = 1-‐14 points Well thought out and complete list of type of software that will be needed by each computer in the business is missing. = 0 points


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Task #2

=

50 points


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Task #2 – A Systems Architecture, using Microsoft Word with Shapes and Smart Art The objective of this task is to create a systems diagram showing all of the hardware and software necessary for the Small Business Information System.

1. Using the Microsoft Word Application, create a document that contains a diagram of the Hardware Systems Architecture using Smart Art and shapes. The diagram should show each of the parts of the system and how those parts are connected. Simplistic examples are shown below. Your diagrams need to be more complete.

Example #1 – Using Shapes

Example #2 – Using Smart Art

Server

Window POS

Business Office

Wireless Router

Counter POS


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2. Using the Microsoft Word Application, create a document that contains a diagram of the Software Systems Architecture using Smart Art and shapes. The diagram should show each of the software parts of the system and how those parts are connected. A simplistic example is shown below. Your diagrams need to be more complete.

Server

Counter POS

Business Office

Windows POS

OEM Sopware

Applicaqons

MS Windows 8 Uqliqes

plug ins

Drivers

WIRELESS

WIRELESS

WIRELESS


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Task #2 Rubric: This task has one deliverable. A Microsoft Word document with two diagrams; a Hardware Systems Architecture diagram and a Software Systems Architecture diagram. MS Word document – Hardware Systems Architecture diagram using Shapes and Smart Art = 25 points

Hardware Systems Architecture diagram shows all of the hardware items from the list in Task #1 with a detailed statement of the purpose or function of that hardware in a callout. = 25 points Hardware Systems Architecture diagram shows all of the hardware items from the list in Task #1 with an incomplete statement of the purpose or function of that hardware in a callout. = 10-‐24 points Hardware Systems Architecture diagram shows all of the hardware items from the list in Task #1 missing a statement of the purpose or function of that hardware in a callout. = 1-‐9 points Hardware Systems Architecture diagram missing. = 0 points

MS Word document – Software Systems Architecture diagram using Shapes and Smart Art = 25 points

Software Systems Architecture diagram shows all of the software items from the list in Task #1 with a detailed statement of the purpose or function of that software in a callout. = 25 points Software Systems Architecture diagram shows all of the software items from the list in Task #1 with an incomplete statement of the purpose or function of that software in a callout. = 10-‐24 points Software Systems Architecture diagram shows all of the software items from the list in Task #1 with the statement of the purpose or function of that software in a callout missing. = 1-‐9 points Software Systems Architecture diagram missing= 0 points


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Task #3

=

30 points


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Task #3 – Hardware and Software Products & Specifications

This task will require that you research SPECIFIC Hardware and Software products that could satisfy the general hardware/software requirements you created in Task #1, choose the items from those products as the items you will specify for the system, and add their nomenclature (manufacturer name & model # for the hardware and name and version # for the software ) and costs as additional columns to the spreadsheet created in Task #1.

The Objectives of this task are to: 1. Create an Informational System Description in an Excel spreadsheet that expands on the

Task #1 list by adding Hardware and Software nomenclature, quantities, and costs. The item # should correlate with the item # from Task #1.

Item #

Requirement Source

Hardware (make & model)

Software (Name & Version)

Quantities Costs

Definition of spreadsheet terms: Item # -‐ This is a number assigned by you for future reference purposes. Any consistent and sequential numbering scheme is acceptable. Requirement Source – This is a reference to the item or text contained within the project, or derived by you from requirements within the project. It serves as a tracking capability for insuring that all of the requirements are met. Hardware (make and model) – This is the manufacturer’s nomenclature for the hardware you selected for the small business information system (example -‐ Cisco RV110W Wireless-N VPN Firewall router). Software (Name and version) – This is the manufacturer’s nomenclature for the software you selected for the small business information system (example - IOS XE

Software, Release 2).

Quantities -‐ – This is the number of pieces of hardware or the number of software licenses you will need.


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Costs -‐ – This is the total cost for the items. It consists of the item cost multiplied by the quantity of that item.

Task #3 Rubric: This task has one deliverable. A spreadsheet with specific Hardware and Software. = 30 points Part 1 – Hardware Specifics = 15 Points

The Task #1 spreadsheet has been expanded by adding columns and modifying the column headings. Specific HARDWARE has been selected that fully correlates with Task #1 and the Systems Hardware Architecture and the make and model, quantities and costs are fully recorded on the spreadsheet. = 15 points The Task #1 spreadsheet has been expanded by adding columns and modifying the column headings. Specific HARDWARE has been selected that partially correlates with Task #1 and the Systems Hardware Architecture and the make and model, quantities and costs are partially recorded on the spreadsheet. = 1-‐14 points The Task #1 spreadsheet has not been expanded by adding columns and modifying the column headings. Specific HARDWARE has been selected that does not correlate with Task #1 and the Systems Hardware Architecture and the make and model, quantities and costs are not recorded on the spreadsheet. = 0 points

Part 2 – Software Specifics = 15 Points

The Task #1 spreadsheet has been expanded by adding columns and modifying the column headings. Specific SOFTWARE has been selected that fully correlates with Task #1 and the Systems Hardware Architecture and the make and model, quantities and costs are fully recorded on the spreadsheet. = 15 points The Task #1 spreadsheet has been expanded by adding columns and modifying the column headings. Specific SOFTWARE has been selected that partially correlates with Task #1 and the Systems Hardware Architecture and the make and model, quantities and costs are partially recorded on the spreadsheet. = 1-‐14 points The Task #1 spreadsheet has not been expanded by adding columns and modifying the column headings. Specific SOFTWARE has not been selected that fully correlates with Task #1 and the Systems Hardware Architecture and the make and model, quantities and costs are not fully recorded on the spreadsheet. = 0 points


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Task #4

=

45 points


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Task #4 – Presentation

The Objective of this task is to: 1. Create a PowerPoint presentation in the form of a Proposal showing the background

and design of the system including audio and animation that as a minimum, meets the following conditions:

a. Contains as a minimum, the following information and follows the Presentation Outline attached:

i. Title slide with the name of the business and your name in the footer. ii. Business description slide(s) iii. Hardware Information systems architecture diagram slide(s) iv. Software Information systems architecture diagram slide(s) v. Task #3 spreadsheet slide vi. Summary slide

b. Animation on two slides that emphasize important elements of the proposal c. Description of how the system hardware and software work together to support

the business. d. Explanation of why the selected design was chosen. e. Audio narration on a minimum of 3 slides describing the slide contents.

Task #4 Rubric: There is one deliverable, a POWERPOINT presentation in the form of a proposal. = 45 points The presentation fully meets the criteria in a-‐e in the Task #4 objectives. = 45 points The presentation partially meets the criteria in a-‐e in the Task #4 objectives. = 1-‐44 points The presentation does not exist. = 0 points Extra Credit – Up to 50 points will be awarded for including innovations in the Information System that incorporate new technological capabilities (example would be any hardware and/or software necessary to implement proximity marketing).


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Project

Presentation

Outline


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(the name of your business) Information System Proposal

Title Slide (with presentation name in the title placeholder and student name in the footer)

Brief description of the presentation (Outline)

Objectives of the project (remember, you are presenting this to the owner of the business to show him or her what they need in the way of a small business information system – you are selling them the system)

Overall description of what kind of a computer system is needed (this is where you describe the Hardware, software, and how it works.

Hardware & Software requirements (use photos or images)-‐

Start with the diagrams prepared for task #2 (Shapes and/or Smart Art diagram)

Then show pictures of selected hardware

Next show the spreadsheet from Task #3

Summary slide

Select a slide design appropriate for the business.

Make sure you have incorporated a transition between slides.

Make sure your audio recording script is included as an integral part of the slide(s) in the NOTES section of the slide.

Documents

Small%Business%Information%System%Project%% …Business... · Small%Business%Information%System%Project%%! 3!! Purpose(of(Small(Business(Project((The purpose of this Project is to