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Smart CID User Guide
HPE Solution for SAP HANA SD Flex Multi-Rack with 3PAR v6.0
Version 7.4
AbstractThis document is intended for Pre-Sales, Account Managers, Integration Center personnel, and Solution Architects who are involved in creating Customer Intent Documents (CIDs) for HPE ConvergedSystems.
Published: February 2020
Edition: 1
Copyright Notices© Copyright 2020, Hewlett-Packard Development Company, L.P.
Confidential computer software. Valid license from HPE required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.
The information contained herein is subject to change without notice. The only warranties for HPE products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HPE shall not be liable for technical or editorial errors or omissions contained herein.
Trademark NoticesRed Hat® is a registered trademarks of Red Hat, Inc.
SUSE® is a registered trademark of SUSE Linux AG.
SAP HANA® is a registered trademark of SAP AG.
VMware® is a registered trademark of VMware, Inc. in the United States and/or other jurisdictions.
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Table of Contents
1 Introduction ....................................................................................................................................................................................... 1
Features .......................................................................................................................................................................................................... 1
Supported ConvergedSystems ..........................................................................................................................................................2
Operating systems and HANA revisions .............................................................................................................................2
Supported Browsers ................................................................................................................................................................................2
Smart CID Process ....................................................................................................................................................................................3
2 Getting Started .............................................................................................................................................................................. 5
Accessing Smart CID .............................................................................................................................................................................. 5
HPE Smart CID interface ...................................................................................................................................................................... 6
HPE Smart CID Dashboard .............................................................................................................................................................7
Viewing CID details ............................................................................................................................................................................ 8
CID form details .................................................................................................................................................................................... 8
Navigation menu ...................................................................................................................................................................................... 9
Viewing CID summary .................................................................................................................................................................... 10
Uploading files ..................................................................................................................................................................................... 11
File Formats ........................................................................................................................................................................................ 11
Uploading a File ................................................................................................................................................................................ 11
Downloading a file .............................................................................................................................................................................12
Deleting a file .....................................................................................................................................................................................13
Tracking ...................................................................................................................................................................................................13
Tracking CIDs Submitted by Other Users ................................................................................................................................ 14
Output files ............................................................................................................................................................................................15
Uploaded files ...................................................................................................................................................................................... 16
Action menu .............................................................................................................................................................................................. 16
Submitting a CID .................................................................................................................................................................................17
Deleting a CID ......................................................................................................................................................................................17
Archiving a CID ................................................................................................................................................................................... 18
Cloning a CID ....................................................................................................................................................................................... 18
3 Creating CIDs ................................................................................................................................................................................ 21
Creating a New CID ................................................................................................................................................................................21
HPE Solution for SAP HANA SD Flex with 3PAR v6.0 CID Dashboard ..................................................................22
Appliance Details ....................................................................................................................................................................................22
Customer Info ...........................................................................................................................................................................................24
HPE Contact ..............................................................................................................................................................................................25
Passwords ...................................................................................................................................................................................................25
Partition Information ............................................................................................................................................................................26
Network ........................................................................................................................................................................................................27
Network List .........................................................................................................................................................................................28
Adding New Network ...................................................................................................................................................................29
Adding Routes ..................................................................................................................................................................................29
Common Network Information ..................................................................................................................................................29
Device Configuration ...................................................................................................................................................................... 30
Rack Group .............................................................................................................................................................................................31
HANA DB .....................................................................................................................................................................................................31
Common Information .......................................................................................................................................................................31
Instance List .........................................................................................................................................................................................32
4 Submitting a CID......................................................................................................................................................................... 35
Submit for Review ..................................................................................................................................................................................35
Review Process ........................................................................................................................................................................................36
Reopening submitted CIDs ..........................................................................................................................................................38
Tracking submitted CIDs ...................................................................................................................................................................38
5 Smart CID Support ..................................................................................................................................................................... 41
Email support ............................................................................................................................................................................................ 41
Related documentation ................................................................................................................................................................. 41
1 IntroductionNew workloads and business demands require infrastructure that is fast and more efficient. Conven-tional IT architecture creates silos and complexities because of multiple products and tools that lack interoperability.
By bringing servers, storage, networking, and management software together, HPE Synergy meets today’s business, and IT needs efficiently. It is all engineered to work together as a single converged system. The result is simplified, yet robust IT that is energy and space-efficient, less expensive, and aligns to meet the business needs of any workload at any scale. HPE ConvergedSystems are tightly integrated to help reduce deployment errors along with operational and maintenance costs.
When ordering a customized or pre-configured converged system, the HPE sales personnel, solution-architects and technical support personnel put together a Customer Intent Document (CID).
The CID stores the requirements of different customers. It contains information on system requirements and configuration which is used by HPE to build the system according to the given specifications.
HPE Smart CID is the web version of CID. It is a tool that allows you to:
• Select a system
• Select a configuration
• Enter relevant details
• Order a customized and pre-configured system
HPE Smart CID is thus, fast and highly time-efficient.
FeaturesFollowing are the feature highlights:
• Web-based: HPE Smart CID is web-based and is accessible from a browser. It is a single location where all the information on customer requirements can be stored and retrieved from, instead of having multiple versions with different updates shared over email chains..
• Simplified experience:
• Built-in Validations: HPE Smart CID has built-in validations to ensure that the information entered is complete and accurate.
• Autofill: It provides default values for hostnames, IP addresses, and passwords to make the fill-ing up of the CID process faster and more efficient.
• Context Sensitive Help: The inline help is context-aware. It progressively discloses the required information while continuously prompting the users to provide the correct data in the right field.
• User friendly and intuitive interface: HPE Smart CID’s intuitive and user-friendly interface makes it easy to enter all the CID information in a single location. The interface is similar to other HPE man-agement tools like HPE OneView.
Features 1
Supported ConvergedSystemsHPE Smart CID currently supports ordering the following systems.
• VCF on HPE Synergy
• SD Flex Predefined Configs with JBOD (CLX)
• HPE Synergy
• Network Functions Virtualization (NFV)
• NFV Core BluePrint
• HPE ConvergedSystem 750 v3.0
• HPE ConvergedSystem 700 for Virtualization v3.0
• HPE ConvergedSystem 700 for Virtualization v2.5 November 2017 Release
• HPE ConvergedSystem 700 for Virtualization v2.5 March 2017 Release
• HPE ConvergedSystem 500 for SAP HANA v5.0 (Skylake)
• HPE ConvergedSystem 900 for SAP HANA v4.0 (Broadwell)
• HPE ConvergedSystem 500 for SAP HANA v4.0 (Broadwell)
• HPE DL560 Predefined Config v6.0 (CLX)
• HPE SD Flex Single Rack with 3PAR
• HPE SD Flex Multi-Rack with 3PAR
Operating systems and HANA revisions The following table lists the operating system and supported HANA revisions for HPE Solution for SAP HANA SD Flex with 3PAR v6.0.
Table 1. Operating system and HANA revision
Supported BrowsersHPE Smart CID is designed to work on the following browsers:
• Google Chrome (http://www.google.com/chrome/)
• Microsoft Internet Explorer 11 (http://windows.microsoft.com/en-IN/internet-explorer/download-ie)
Operating system HANA revision 1.0 HANA revision 2.0
SUSE Linux Enterprise Server 12.4 (SLES 12.4) SPS12 SPS01, SPS02, SPS03, SPS04
Red Hat Enterprise Linux 7.6 (RHEL 7.6) SPS12 SPS01, SPS02, SPS03, SPS04
SUSE Linux Enterprise Server 15 (SLES 15) SPS12 SPS01, SPS02, SPS03, SPS04
SUSE Linux Enterprise Server (SLES 15 SP1) SPS12 SPS01, SPS02, SPS03, SPS04
2 Supported ConvergedSystems
Smart CID ProcessThe following section gives an overview of the Smart CID process.
1. Presales teams work with customers and their IT contacts to get requirements and details of the converged system.
2. These details are used to create a new CID in Smart CID. When a new CID is created, a CID number is generated by Smart CID.
3. After all the details are entered, and the CID is submitted, Smart CID generates the required config-uration files and a detailed summary of the CID. Figure 1 below shows the process flow after the CID is submitted.
Figure 1. Smart CID Process
4. After the CID is submitted on Smart CID, the Presales team provides the CID number to the GSD PM team. This is then added to the SISP tool by the GSD IND team.
5. For new orders that are added to the daily report, GSD IND team checks if a Smart CID number is available. If the number is available, the CID number is loaded to SISP.
6. The GSD IND team then adds any additional customization information to SISP and releases it to manufacturing to generate a build document for the order.
7. This is then used by the integration centers to build the converged system.
Smart CID Process 3
2 Getting StartedSmart CID is a Web-based application. To start using Smart CID, you need to create a user account.
Accessing Smart CIDAccess Smart CID (https://smartcid.itcs.hpe.com/) from a web browser.
Figure 2. HPE Single sign-on (SSO) login for Smart CID.
To start using HPE Smart CID, you need to create a user account by:
• Clicking HPE Employee Login, if you are an HPE employee. HPE Smart CID then authenticates your email address from the HPE corporate directory.
• Clicking Customers/Partners Login, if you are a customer or a partner. You can then sign in with your user name and password on the HPE Passport web page. If you do not have an HPE Passport account, follow the instructions on the HPE Passport web page to create a new account. Log in to HPE Smart CID with your new passport account.
Accessing Smart CID 5
HPE Smart CID interfaceWhen you log in to Smart CID, the default page lists all the CIDs that are created by you. When you cre-ate a new CID, its status is Active. After you enter all the details, and submit, its status changes to Sub-mitted. After you submit a CID, you cannot make changes to the CID.
Figure 3. HPE Smart CID Interface
Table 2. Smart CID Interface
You can click on a CID number to view its dashboard
Profile CIDs page provides following details for each of the CIDs listed:
• Deal Specific Requirements (DSR)
• CID number
• Order number
• Customer name
• Region
# Description
1 Navigation Menu- This is entitled HPE Smart CID on the top left corner of the window with a down arrow next to it. Click this to view the summary of a particular CID, upload files, track files, and download output and validation files.
2 Search Pane- Search CIDs using any details, such as the CID number, order number, cus-tomer name, region, configuration, description, and age (in days).
3 Radio buttons- You can select among these options- Start a new CID, List existing CIDs or List archived CIDs.
4 Entries- If a CID is already created, this section automatically displays the CID Number, Order Number, Customer Name, Region, Configuration, Description, Creation Date, and Submit Date/Last Modified Date. Click a CID number to view its details.
2
3
6 HPE Smart CID interface
• Configuration
• Description
• Creation date
• Submit date or Last modified date.
Search and filter CIDs by using any search string parameter like CID number, Order number, Customer name, Region and so on. For example, to list out all the reviewed CIDs in EMEA region, enter the search string parameter, Reviewed EMEA, in the search box. As a result, all the CIDs which are reviewed and in the EMEA region are displayed in the Profile CIDs page.
Click a CID number to view its dashboard.
HPE Smart CID DashboardHPE Smart CID dashboard enables you to view and edit system and configuration details and status of each CID in one window.
Figure 4. HPE Smart CID dashboard
The dashboard view gives you the following details:
• Appliance Details.
• Customer information
• HPE Contact
• Passwords to access servers, storage and switches
• Partition Information
• Network configuration information
• HANA database details
• Options to Submit, Delete, Submit for Review and Clone a CID.
HPE Smart CID interface 7
Viewing CID detailsTo view the details of any CID, click the CID Number. The dashboard of that particular CID is displayed.
To view the details of each section on the dashboard, you can click the section title (Appliance Details, Customer Info, HPE Contact, Passwords, and so on). When the cursor hovers over a certain section, the Edit icon appears.
Click Edit to add or edit any information.
Figure 5. Editing CID details
CID form detailsWhen you click Edit on any section of the dashboard, a form containing the details of that section is dis-played, allowing you to edit or view information that was either previously entered or auto-populated in that particular field.
8 HPE Smart CID interface
Figure 6. CID details
Each section is explained in detail in “Creating CIDs.”
Navigation menuThe navigation menu is accessible when you click the down arrow on the top left of the HPE Smart CID screen next to the search icon.
Using the navigation menu, you can perform various functions. The sub-menus include:
• Main
• Profile CIDs
• Dashboard
• Actions
• Summary
• Upload
• Tracking
• Downloads
• Output Files
• Uploaded Files
Navigation menu 9
Figure 7. Navigation menu
Clicking on Profile CIDs directs you to the page which lists all the CIDs.
When you click on a particular CID number, it directs you to the dashboard of that particular CID.
Viewing CID summaryTo view the detailed summary of any CID:
1. Click the down arrow on the top left of the HPE Smart CID screen next to the search icon.
2. Click Profile CIDs. The list of created CIDs appear.
3. Click the specific CID number on the Profile CIDs page. The CID dashboard page appears.
4. Click the down arrow on the top left.
5. Click Summary under Actions.
Figure 8. Accessing Summary
The Summary window appears which displays data from all the sections.
10 Navigation menu
Figure 9. Summary view
Uploading filesHPE Smart CID allows you to upload or attach files to a CID. The Uploading Files feature is useful when you need to add supporting documents to a CID. In each CID, you can upload up to 10 files that are a total size of 10 MB.
You can use this feature to customize your order.
File FormatsHPE Smart CID allows the following file formats:
• Image files with JPEG and JPG extensions (file_name.jpeg and file_name.jpg)
• Text files (file_name.txt)
• Portable document format (file_name.pdf)
• Microsoft Word files with DOC and DOCX extensions (file_name.doc and file_name.docx)
• Microsoft Excel files with XLS and XLSX extensions (file_name.xls and file_name.xlsx)
• Microsoft Visio files with VSD extension (file_name.vsd)
Uploading a FileTo upload a file:
1. Click the specific CID number on the Profile CIDs page. The CID dashboard page appears.
2. Click the down arrow on the top left.
3. Click Upload under Actions. The File Upload window appears.
Note: The Upload option is only available before you submit a CID.
Navigation menu 11
Figure 10. Uploading a file
4. Click Browse to select a file and click Open.
In the File Upload window, click Browse and select the file to upload. The files supported are .jpg,. jpeg, txt, pdf, doc, docx, xls, xslx, and vsd.
Note: You can upload a maximum of 10 files which are a total size of 10MB.
Figure 11. File upload window
The uploaded files are displayed in the File Upload window.
Downloading a fileTo download a file, click the Download icon.
12 Navigation menu
Deleting a fileTo delete a file, click the Delete icon.
TrackingThe Tracking window displays all the actions performed on the CID, from the time it is created until it is archived. You can access Tracking from the navigation panel.
Navigation menu 13
Figure 12. Accessing tracking
Tracking logs the date and time of actions performed on the CIDs. These include:
• Creating CIDs.
• Status changes of CIDs from one stage to another (Active, Submitted).
• Uploading files.
• Deleting files.
• Generation of output files after submitting a CID.
• Generation of output file after a factory personnel submits a CID.
• Archiving CIDs.
At every stage listed in the tracking section, HPE Smart CID sends notifications over email to all the email IDs listed in the Customer Info and HPE Contact Info sections.
Figure 13. Tracking CIDs
Tracking CIDs Submitted by Other UsersBy default, you can only view or edit CIDs submitted by you from the dashboard.
14 Tracking CIDs Submitted by Other Users
You can also view CIDs, if your login email ID is any of the following fields:
• HPE Primary Contact
• Pre-Sales Contact
Log in with your email ID and password and search for the CID to view or update its details.
Output filesWhen a CID is submitted, HPE Smart CID generates JSON, XML, XLS, and ZIP files (if the CID is created using the SSET guidance ID). You can access any of these files from the Output Files section in the nav-igation panel.
Figure 14. Accessing output files
To access output files:
1. Click HPE Smart CID.
2. Click Output Files.
3. Click the Download icon next to the specific file.
4. Click OK.
Figure 15. Output Files
Tracking CIDs Submitted by Other Users 15
Uploaded filesFiles that are uploaded can be accessed by factory personnel by clicking Uploaded Files in the naviga-tion panel. This option is enabled for factory personnel only.
Figure 16. Accessing attachments
Click Uploaded Files to view and download attachments. To download a file click on the Download icon.
Figure 17. Downloading attached files
Action menuThe Action menu contains the following sub-menus:
• Submit
• Delete
• Archive
• Clone
16 Action menu
Submitting a CIDFor submitting a CID, refer to “Submitting a CID”.
Deleting a CIDYou can delete a CID if the CID is no longer valid. To delete a CID:
1. Click the CID number.
2. Click Actions.
3. Click Delete.
Figure 18. Deleting a CID
4. Click Yes in the Delete Confirmation window to delete the CID.
Figure 19. Delete confirmation window
Note: You can only delete the CIDs which are in the Active state. You cannot delete the CIDs that are submitted.
Action menu 17
Archiving a CIDAfter a CID is factory-submitted, it can be archived. Archiving a CID moves the CID from the Profile CIDs list to Archived CIDs list.
To archive a CID:
1. Click the CID number and on the Profile CIDs page.
2. Click Actions.
3. Click Archive.
Note: You can archive a CID only after it is submitted. This option is disabled when the CID status is Active.
To save this file to your computer, right click and select Save As and select a location on your computer to save the file.
To save the file as a PDF document, right click and select Print.
If your browser is Google Chrome, in the Print preview window, click Change in Destination and select Save as PDF. Click Print to save the file as PDF.
If your browser is Internet Explorer, select Adobe PDF in the Select Printer and click Print to save the file as PDF. This option is available only if you have Adobe Acrobat Distiller installed on your computer.
To print the file, right click and select Print. Select your printer and click Print.
Cloning a CIDYou can clone a CID to copy all the details of an existing CID to a new CID. When cloning, all the details are copied except the:
• HPE Sales Order Number
• HPE Sales Quote Number
• Guidance ID
You need to enter these details manually into the cloned CID form.
To clone a CID:
1. Open an existing CID.
2. Click Actions.
3. Click Clone.
18 Action menu
Figure 20. Cloning a CID
4. In the Clone Confirmation window, click Yes.
Figure 21. Clone confirmation window
Action menu 19
5. HPE Smart CID creates a new CID with these details and generates a new CID number. The status of the new CID is set to Active.
Figure 22. Welcome screen
You can make changes to the new CID and submit it.
20 Action menu
3 Creating CIDsThe following steps outline the CID creation and submittal briefly.
1. The initiator initiates the CID process or workflow by selecting the ordered system on Smart CID.
2. The initiator then adds one or more contributors to that CID.
3. Contributors add all the required information in all the sections on Smart CID.
4. When all the information is complete and accurate, either the initiator or the contributor submits the CID.
5. Smart CID generates validation files from the submitted CID.
6. Factory uses this information to start building the system.
Creating a New CIDTo create a new CID:
1. Log in to Smart CID.
2. Click Start a new CID.
3. Select HPE Solution for SAP HANA SD Flex with 3PAR v6.0 from the menu.
4. Select Classification.
5. Enter the HPE order number related to the CID (optional).
6. Click Start. This initiates the CID process.
Figure 23. Creating a new CID
Smart CID generates a unique ID for every CID that is created.
Creating a New CID 21
HPE Solution for SAP HANA SD Flex with 3PAR v6.0 CID Dashboard
HPE Smart CID dashboard enables you to view and edit system and configuration details and status of each CID in one window.
Figure 24. HPE Smart CID dashboard
The dashboard view gives you the following details:
• CID number, system, status and current progress of the CID in percentage.
• Appliance details
• Customer information
• HPE Contact information
• Passwords to access servers, storage and switches
• Partition Information
• Network information
• HANA database details
• Action menu with Options Submit, Delete, Submit for Review, and Clone.
Appliance DetailsThis sections allows you to edit the following appliance details.
• Configuration (Scale Up or Scale Out)
• Classification Mode (Regular or Dual Purpose)
• No of Rack Groups
• Rack Selection
22 HPE Solution for SAP HANA SD Flex with 3PAR v6.0 CID
Note: By default all the changes made to the below common fields reflects to the respective fields of network form.
• Common Timezone
• Domain Name
• Default Gateway IP
• NTP Server IP1
• NTP Server IP2
• DNS Server IP1
• DNS Server IP2
Figure 25. Appliance Details
Note: The default values for Network and HANA DB are generated based on the values you provided in this page.
Note: After saving this form, Smart CID recommends you to visit the HANA DB and Network form to validate the generated values and change them based on requirement.
Appliance Details 23
Customer InfoThe Customer Info section has information about the customer.
Figure 26. Edit Customer Info window
Before providing customer information, select the required Ordered Outcome Level from the following.
• Only HPE Factory Express Integration; No HPE Rapid Deployment and no HPE COE Service ordered (2).
• HPE Rapid Deployment Service ordered; no HPE COE Service ordered (3).
• Both HPE Rapid Deployment Service and HPE COE Service ordered (4).
• If you have a HPE order number and required to link with the current CID, click Yes. The HPE Order Details section appears and enter the following.
• HPE Order Number.
• If this order requires a deal specific request, click Yes and enter DSR ID.
• In the Customer Contact Info section, enter the following.
• Company name
• Customer contact information (Name, Title/Position, Contact, Company Email, HPE Passport ID, Street Name, Building Details, City, State, ZIP Code, Country, and Region).
• Customer technical information section, enter the following.
• Name (First Name, Last Name)
• Title/Position
• Phone number
• Email address
• Hours of Availability (Optional)
If the shipping address is the same as the address in the Customer Info section, select Yes. If the ship-ping address is different, select No and enter details in the Customer Shipping Info section.
• To save the changes, click OK.
24 Customer Info
HPE ContactThe HPE Contact section has information about HPE personnel. Click Edit to enter or update HPE per-sonnel details in the HPE Contact section.
Figure 27. HPE Contact Info
• To save the changes, click OK.
PasswordsThe Passwords section lists the default usernames and passwords for all the components.
Figure 28. Passwords window
• Click Show Passwords as text to view passwords.
HPE Contact 25
Note: Password should not contain special characters.
Note: All the passwords entered in the passwords form are temporary. Smart CID recommends you to update passwords of all components after setting up the system at customer site. Once you update all passwords, click OK.
Partition InformationThe Partition section enables the user to enter the consolidation and partition of racks.
Figure 29. Rack consolidation
To consolidate Rack:
1. In the Partition section, check the box to select the blade number.
2. In the Partitions Info section, enter the number of chassis. Depending on this value, Smart CID popu-lates the number of partitions.
3. From the partition number drop down menu, select the partition. Smart CID automatically gives you the combination for chassis and partitions.
4. Select a memory size for each chassis.
Note: Ensure that the number of partitions is always lesser than or equal to the number of blades.
1. Click OK to save and close the window.Select the number of chassis.
2. Enter the number of Servers.
Note: The number of Servers cannot be more than Chassis selected in step 1.
3. Select the SD Flex Server Size and Rack Management Controller.
26 Partition Information
Note: If you select more than two chassis, by default you select RMC from the Rack Management Con-troller menu. If you select less than or equal to 2 chassis, by default you select eRMC from Rack Management Controller menu.
Note: Select the SD Flex Servers based on number of Servers selected in step 2.
4. Click Save. A Partition tab appears.
Figure 30. Partition tab
To define partition:
1. Enter number of partitions.
2. Click Save. The partitions are displayed based on the number entered in step 1.
3. Select the required Partition Type and Memory Size.
Figure 31. Partition Information
4. To save the changes, click Save.
Note: If you select DRAM and PMM in the Partition Information section, the PMM details appear under the HANA DB > Instance List form.
NetworkThe Network settings window allows you to enter and edit network configuration and settings for your system. Following are the sections in network settings that need to be configured:
Network 27
• Network List
• Common Information
• Device Configuration
• Rack List
Network ListThis tab displays the complete networks list based on the appliance details. This list comprises of net-works details as per the values entered in partitions section.
Figure 32. Network List tab
This tab displays the following networks details.
• Management Internal Network
• Management External Network
• Management Storage Network
• Management iLO
• HANA Client Access Network
• HANA Data Provisioning Network
• HANA Replication Network
• HANA Backup Network
• HANA Shared NFS Network
• HANA Internal Network
• ServiceGuard Quorum Network
• ServiceGuard Heartbeat Network
This tab provides following details for each network.
• Vlan ID
• Vlan Name
28 Network
• IPv4 Network Prefix
• Subnet in CIDR
• Uplink Interface
Note: To remove a network from the list, click the Remove icon.
Adding New NetworkThe Add Network option allows you to add networks manually as per requirement.
To add a new network:
1. Click Add Network. This adds a new empty row below existing network list.
2. Enter the details and click Save.
Note: You can add maximum 18 networks to the solution.
Adding Routes The Add Routes option allows you to add additional routers details for selected networks.
To add new route:
1. Click Add Route. A list of static routes connected in the solution are displayed.
2. To add a new route for required network, click specific Add New Route.
Common Network InformationIn the common network information section, enter the following.
1. In the HPE FlexFabric 5900AF 48G 4XG 2QSFP+ IRF L1L2 section, enter the following details
• Timezone Name
• Timezone
• Optional fields- Daylight Saving Time (DST), Domain Name, Default Gateway IP, NTP Server IP1, IP2, DNS Server IP1 & IP2.
2. In the HPE FlexFabric 5945 48SFP28 8QSFP28 IRF section, enter the following details.
• VLAN ID for Device Management Port
• Timezone Name
• Timezone
• UTC+00:00
• Optional Fields- Daylight Saving Time (DST), Domain Name, Default Gateway IP, NTP Server IP1, & IP2, DNS Server IP1 & IP2.
Note: If you select more than 2 rack groups in the appliance details, HPE FlexFabric 5945 32QSFP28 IRF switch is added to Rack Group 3.
3. In the HPE StoreFabric SN6600B 32Gb FC Switch section, enter the following details.
• VLAN ID for Device Management Port
Network 29
• Timezone Name
• Timezone
• Optional Fields- Daylight Saving Time (DST), Domain Name, Default Gateway IP, NTP Server IP1, & IP2, DNS Server IP1 & IP2.
Note: If you select more than 2 rack groups in the appliance details, HPE StoreFabric SN6600B 32Gb FC Switch is added to Rack Group 3.
4. In the HPE ProLiant DL360 Gen10 8SFF NC section, enter the following details.
• VLAN ID for iLO Management Port
• Timezone
• Optional Fields- Domain Name, Default Gateway IP, DNS Server IP1 & IP2.
5. HPE 3PAR StoreServ 8000 Storage.
6. In the HPE Superdome Flex Server section, enter the following HPE embedded Rack Management Controller (eRMC) / Rack Management Controller (RMC) details.
• VLAN ID
• Timezone
• Optional Fields- Domain Name, Default Gateway IP, NTP Server IP, DNS Server IP1 & IP2.
7. Operating Systems information.
Device ConfigurationThis tab enables the user to specify the rack configuration based on the order questionnaire.
• FlexFabric 5900AF 48G 4XG 2QSFP+ IRF L1L2
• FlexFabric 5945 48SFP28 8QSFP28 IRF L3L4
• SN6600B Fibre Channel Switch
• ProLiant DL360 Gen10 8SFF (HCS)
• ProLiant DL360 Gen10 8SFF (CMS)
• 3PAR StoreServ 8400 4N A1
• 3PAR StoreServ 8200 2N A4
Note: If you select Rack C in appliance details, 3PAR StoreServ 8400 4N A2 is added to the device con-figuration list.
Note: If you select Dual Purpose classification in appliance details, 3PAR StoreServ 8400 4N A3 is added to the device configuration list. By default A4 Rack Group configured on Rack Group 1.
30 Network
Rack GroupThis tab enables the user to specify the selected Racks configuration based on Racks selected in the order.
Figure 33. Rack list
To modify the details entered for specific Rack.
• Click required Rack. It navigates to Device Configuation of selected Rack.
HANA DBThis section allows you to specify the HANA database configuration information for the chassis selected in the partition. This HANA database configuration information is collected from the following tabs.
• Common Information.
• Instance List.
Common InformationThis tab allows you to enter the following basic details.
• SAP_SYS Group ID
• SAP_ADM User ID
• SAP_ADM Password
• VLAN ID of External Network
After entering the details, click Save.
HANA DB 31
Instance ListThis tab displays the HANA database instances list based on your inputs.
Figure 34. HANA DB Instances List
To modify HANA DB instance,
• Click required DB in the SAP System ID column.
Note: For production instances (System usage), the default LUN provisioning is a THICK provisioning (pre-allocating capacity).
To add new instance:
1. Click ADD DB. A new DB form appears and enter the following details.
• Instance Type
• Support Package Stack
• StorageSystem Usage
• Instance Number
• Restrict Max Memory (in GB)
• Use all persistent memory
• Restrict Max Persistent Memory (in GB)
• System ID (SID)
• SID Group ID
• SID_ADM User IDSID_ADM Password
• System Password
• Volume Provisioning
• Virtual File Server Index
• Create Initial Tenant
2. SAP HANA server-side data encryption. Enter the following details.
• Root key backup password
• Enable Data Volume Encryption
• Enable Log Volume Encryption
3. You can also add SAP HANA Components to the existing SAP HANA database instance. The follow-ing is a list of components that can be added:
• Client
• Studio
The Client component is installed by default.
32 HANA DB
You can also replicate SAP HANA components to the existing SAP HANA database instance.
Figure 35. HANA DB Instance List
After entering details, click Save.
Note: If you select DRAM and PMM in the Partition Information section, the PMM details appear under the HANA DB > Instance List form.
HANA DB 33
4 Submitting a CIDAfter all the system and configuration details are entered, the CID is ready for submit. You can also sub-mit a CID for review if your region has Submit for Review enabled. The Submit for Review link is enabled in the Actions menu.
Submit for ReviewTo submit a CID for review, click Actions and click Submit for Review. The CID will be submitted to a panel of experts who can check if the data entered in the CID is correct or complete.
Figure 36. Submitting a CID for review
Note: The Submit for Review feature is available only for EMEA region users.
Submit for Review 35
Review ProcessWhen a CID is submitted for review, an email is sent to the reviewer with the CID details. Once the CID is in review, it is locked for review. The following figure gives a summary for the Submit for Review pro-cess workflow.
Figure 37. Review process workflow.
When a CID is in review and if changes are to be made in the CID, the reviewer adds comments in the Reviewer Comments section and sends the CID back to the creator of the CID. The creator makes the changes suggested by the reviewer and submits the CID.
Once the CID is submitted for review, the reviewer logs in to the CID and reviews the CID information.
Figure 38. CID in review.
36 Review Process
A reviewer can enter review comments in the Review comments menu.
Figure 39. Review comments menu.
If the CID details require no change, the reviewer click Accept and the CID returns to the reviewed state with an email notification sent to the creator.
If the CID details require a change, the reviewer enters comments in the reviewer comments section and clicks Reject. The reviewer then sends it back to the creator of the CID.
The creator makes the required changes and resends the CID to the reviewer for review. Once the reviewer accepts the changes submitted by the creator, the CID can be submitted.
Note: If a reviewer rejects a CID, entering comments in the reviewer comments section is mandatory.
Once the CID is reviewed and ready for submit, click Actions and click Submit.
Figure 40. Submitting a CID.
Review Process 37
.
HPE Smart CID validates all the entered information. If there are incomplete sections, or missing infor-mation, or errors, it prompts you to complete those sections before submitting.
Enter any missing information and verify that it is complete and accurate. Enter comments or special instructions in the comments field. Validating information before submitting a CID.
Figure 41. Submit CID
After you submit a CID, you can no longer edit it and the information is available in a read-only mode. Its status changes to Submitted.
Note: After you submit a CID, if you need to edit or update CID information, send an email to [email protected] to change the status from Submitted to Active. You can then update the CID and submit it.
Reopening submitted CIDsWhen a CID is submitted, it is locked for editing. No changes can be made at this stage. If the CID needs additional changes or updates, the CID needs to be reopened. To reopen a CID, click Actions -> Reopen from the CID dashboard.
Note: The reopen feature is available only to users with special administrator privileges. Send an email to [email protected] for administrator privileges.
Tracking submitted CIDsBy default, you can only view or edit CIDs submitted by you from the dashboard. You can also view CIDs if your email ID is entered in any of the contact sections. You cannot view or access CIDs submitted by others.
38 Tracking submitted CIDs
CIDs are grouped by regions. You can view all the CIDs submitted in a region from one of the following usernames:
Login using these email ids and passwords to view all CIDs submitted in each region. Send an email to [email protected] for passwords.
Table 3. Usernames to track CIDs based on regions
Region Username
AMERICAS [email protected]
EMEA [email protected]
Tracking submitted CIDs 39
5 Smart CID SupportWe welcome your feedback. Smart CID is committed to providing you help and support that meets your needs. You can reach us through email support.
Email supportFor critical issues that need immediate attention, send an e-mail to [email protected]. Our support personnel will contact you and help you resolve the issue.
Related documentationThe documentation set for this release is available on HPE Smart CID website. In addition to this docu-ment, you can find related documents and training material on the website:
https://smartcid.itcs.hpe.com/Training/#docs
Email support 41
42 Email support
