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Smart Grid Cybersecurity Lessons Learned Hank Kenchington Deputy Assistant Secretary Office of Electricity Delivery and Energy Reliability From More than 11 Million Smart Meters Deployed

Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

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Page 1: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

Smart Grid Cybersecurity

Lessons Learned

Hank Kenchington

Deputy Assistant Secretary

Office of Electricity Delivery and Energy Reliability

From More than 11 Million Smart Meters Deployed

Page 2: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

“We'll fund a better, smarter electricity

grid and train workers to build it -- a grid

that will help us ship wind and solar

power from one end of this country to

another.”

President Barack Obama

2

Energy Infrastructure & Security Act of 2007 (EISA) Title XIII – SMART GRID

“It is the policy of the United States to support the modernization of the Nation's electricity transmission and distribution system to maintain a reliable and secure electricity infrastructure that can meet future demand growth…”

Grid Modernization: A National Energy Priority

2

Page 3: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

1. Empowers consumers

2. Accommodates all generation and storage

3. Enables new products, services and markets

4. Increases power quality for our connected economy

5. Optimizes asset use and operates efficiently

6. Anticipates and responds to disturbances

7. Operates resiliently against attack and natural disaster

Seven Principal Characteristics of a Smart Grid

3

Page 4: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

2009: No cybersecurity standards for distribution system or home area networks

2005: Mandated cybersecurity standards for bulk power system

Smart Grid Requires Seamless, SECURE Communications Across Multiple Interconnected Domains and Platforms

Generic Smart Grid Communications Architectures

4

Courtesy Florida Power & Light

Page 5: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

Programs created by statute:

American Recovery and Reinvestment Act of 2009 $3.4 billion - Smart Grid Investment Grants (SGIG)* $620 million - Smart Grid Regional Demonstrations (SGDP)* $100 million - Workforce Training $80 million - Interconnection-wide

Transmission Planning and Resource Analysis

$12 million - Interoperability Standards

Additional OE Recovery Act Initiatives:

$44 million-Technical Assistance to States $10 million-Local Energy Assurance Planning

2009 Recovery Act Provided $4.5 billion for Grid Modernization

Investment Grants

Smart Grid

Demos

Workforce Training

Resource Assessment &

Transmission Planning Smart Grid

Interoperability

Standards

Other

Source: www.smartgrid.gov

*Originally authorized by the Energy Infrastructure Security Act 2007, EISA 1306 and EISA 1304

$4.5B in Recovery Act Funds

Investment Grants

Smart

Grid

Demos

Workforce Training

Transmission

Planning

Smart Grid

Interoperability

Standards

Amounts are in billion US Dollars

5

Page 6: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

Accelerate deployment of smart grid technologies across the

transmission and distribution system and empower consumers with

information so they can better manage their electricity consumption and

costs

Measure the impacts and benefits of smart grid technologies to

reduce uncertainty for decision makers and attract additional capital and

further advance grid modernization

Accelerate the development and deployment of effective cybersecurity

protections and interoperability standards for smart grid

technologies and systems

SGIG Program Objectives

6

Page 7: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

7 7

SGIG projects seek to accelerate industry investment

ARRA SGIG

EPRI Estimate

Brattle Group Estimate

$7.9 billion with cost share to be spent through 2015

$338 - $476 billion needed through 2030

$880 billion needed through

2030

Chupka, M.W. Earle, R., Fox-Penner, P., Hledik, R. Transforming America’s power industry: The investment challenge 2010 – 2030. Edison Electric Institute, Washington D.C.,: 2008.

EPRI. Estimating the costs and benefits of the smart grid: A preliminary estimate of the investment requirements and the resultant benefits of a fully functioning smart grid. EPRI, Palo Alto, CA; 2011.

Significant investments required to modernize US grid

7

Page 8: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

+$7.9 Billion in Smart Grid Assets Now Being Deployed thru SGIG

Page 9: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

SGIG Project Expected Benefits

Total Funds Key Installations by 2015 Expected Benefit

Transmission

$580 million

800 phasor measurement units Real-time voltage and frequency fluctuations visible across the system

Distribution

$1.96 billion

7,500 automated switches 18,500 automated capacitors

Outage management. Improved reliability, VAR control

AMI

$3.96 billion

15.5 million smart meters

Operational savings: fewer truck rolls, automated readings, reduced outage time

Customer Systems

$1.33 billion

>222,000 direct control devices >192,000 thermostats >7,000 in-home displays

Increased customer control; reduced peak demand

9

Page 10: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

SGIG Applications and Benefits Matrix

10

Benefits Smart Grid Technology Applications

Consumer-Based Demand

Management Programs (AMI-

Enabled)

Advanced Metering

Infrastructure (AMI) Applied to

Operations

Fault Location, Isolation and

Service Restoration

Equipment Health

Monitoring

Improved Volt/VAR

Management

Synchrophasor Technology

Applications

• Time-based pricing

• Customer devices (information and control systems)

• Direct load control (does not require AMI)

• Meter services • Outage management • Volt-VAR management • Tamper detection • Back-Office systems

support (e.g., billing and customer service)

• Automated feeder switching

• Fault location • AMI and outage

management

• Condition-based maintenance

• Stress reduction on equipment

• Peak demand reduction

• Conservation Voltage Reduction

• Reactive power compensation

• Real-time and off-line applications

Capital expenditure reduction – enhanced utilization of G,T & D assets

✔ ✔ ✔ ✔

Energy use reduction ✔ ✔ ✔ ✔ ✔

Reliability improvements ✔ ✔ ✔ ✔

O&M cost savings ✔ ✔ ✔

Reduced electricity costs to consumers

✔ ✔

Lower pollutant emissions ✔ ✔ ✔ ✔ ✔

Enhanced system flexibility – to meet resiliency needs and accommodate all generation and demand resources

✔ ✔ ✔ ✔ ✔ ✔

10

Page 11: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

Exam

ple

Building the Business Case through Sound Metrics and Analysis

Functions Mechanisms (Impacts)

Benefits

What does the Smart Grid do?

How does it do that?

What “goodness” results?

Monetary Value

What is the goodness worth?

Improves feeder voltage regulation to reduce line losses

Reduced feeder losses worth $60 per MWh

$6,000

What are Smart Grid technologies?

Automatic Voltage and VAR Control

• Capacitor controls • Distribution

Management System

Assets

Correlating technology, enhanced grid function and capability, costs, and benefits

Page 12: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

SGIG – Making Progress 12

$282

$1,128

$3,286

$1,000

$2,500

$4,500

$0

$1,000

$2,000

$3,000

$4,000

$5,000

Transmission Assets Distribution Assets AMI and Customer System Assets

Exp

endi

ture

s ($

mill

ions

) Total Investment in 99 SGIG Projects

(combined federal and recipient expenditures) as of December 31, 2012

Reported as of December 31, 2012 Estimated at Completion

11.7 of 15.5 million

residential and

commercial smart

meters 6,495 of about 7,500

automated switches and

10,407 of about 18,500

automated capacitors

546 out of at least 800

networked phasor

measurement units

12

Page 13: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

OGE Sees Peak Demand Reductions from AMI and Pricing Strategies

Oklahoma Gas and Electric 765k customers, 778MW gen Study: 2-year demand response study of 6,000 customers in

dynamic rate programs with IHDs and “smart” thermostats Results: Up to 30% reduction in demand during peak periods (variable peak

pricing rates). The SmartHours program saved an average of $150 per household in summer 2011. 1.3kw average peak demand reduction If benefits continue during wider rollout, OG&E will defer

construction of a natural-gas-fired peaking plant

13

Page 14: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits in

Miami area that sense and communicate data about current, voltage, phase, fault occurrence, and switch position to the DMS

Results: SAIDI improved 24%. The average outage duration for the six month

observation period decreased from 72.3 minutes to 54.6 minutes.

SAIFI improved 40%. The average outage frequency during the six

month observation period decreased from 1.03 to 0.61 occurrences.

MAIFI improved 34.9%. The average momentary interruption

frequency decreased from 12.6 to 8.2 occurrences.

Distributed Automation Improved Reliability at FPL

14

Page 15: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

North American SynchroPhasor Initiative

“Better information supports better - and faster - decisions.”

DOE and NERC are working together closely with industry to enable wide area time-synchronized measurements that will enhance the reliability of the electric power grid through improved situational awareness and other applications

15

April 2007 November 2012

15

Page 16: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

Making Progress: 4 Impact Reports Issued

• Comprehensive project information • Progress Reports • 4 new Impact Reports showcasing

results and benefits

Available at:

16

Page 17: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

SGIG Cyber Security Plan (CSP) Requirements

17

• Evaluate risks and how they will be mitigated at each stage of the project lifecycle

• Criteria for vendor and device selection

• Summarize relevant cybersecurity standards and/or best practices that will be followed

• Upgradeability of components and systems

• How the project will support emerging standards

• Evidence to demonstrate and validate the effectiveness of the cybersecurity controls

• Accountability

Build-in security!!!

Page 18: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

Industry-government collaboration initiated in 2008 to accelerate development of security requirements and standards for smart grid - completed (smartgridipedi.org): – AMI Security Profile v2.0 – Third Party Data Access Security Profile v1.0 – Distribution Management Security Profile v1.0 – Wide-Area Monitoring, Protection, and Control (Synchrophasor) Security Profile (Draft) v0.08 – Security Profile Blueprint v1.0 – How a Utility Can Use ASAP-SG Security Profiles (White Paper)

Supported development of NISTIR 7628

Industry participants: – American Electric Power – Con Edison – Consumers Energy – Florida Power & Light – Southern California Edison – Oncor – BC Hydro – EPRI

Advanced Security Acceleration Project - Smart Grid (ASAP-SG)

18 18

Page 19: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

Supports the design, development, and implementation of cybersecurity measures for smart grid technologies:

– Defining the smart grid architecture and high-level security requirements

– Guiding users to specific existing standards and best practices to secure smart grid architecture components

Does NOT prescribe particular solutions, but provides a guideline to evaluate the overall cyber risks to a smart grid system

19

NIST Guidelines for Smart Grid Cybersecurity

19

Page 20: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

Develop Cybersecurity Plans

Provide Resource Guide and Tools

Implement, Refine, and Manage Plans

Develop Cybersecurity Requirements

Share Lessons Learned/Identify

Gaps at Workshop

Improve Cybersecurity

Posture

DOE Cybersecurity Strategy for Smart Grid Investment Grants

Conduct Site Visits to Validate Plans

Conduct Cybersecurity

Webinars

Create ARRA Smart Grid Cyber Website

Utilities’ Role

U.S. G

ovt. A

ction

s U

.S. G

ovt

. Act

ion

s

20

Page 21: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

99 Cybersecurity Plans developed and approved by DOE

Nearly 100 site visits completed in 2011; 102 site visits completed in 2012

2 Smart Grid Cybersecurity Information Exchanges held: August 2011 and December 2012

Smart Grid Cybersecurity Resource Tool developed and distributed

Secure website www.arrasmartgridcyber.net developed for ARRA recipients

Two cybersecurity webinars conducted by PNNL

Electricity Subsector Cybersecurity Capability Maturity Model developed and piloted at 17 utilities

SGIG Cybersecurity Milestones

21

Page 22: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

22

•Conduct formal weekly vendor progress reviews

•Continue to assess risk throughout all stages of the project’s lifecycle

Assess, Identify, & Mitigate Risks

•Reverse engineer devices and penetration testing to determine security issues

•Combine industry screening, bidding to a specification, security questionnaire, & adherence to relevant standards in vendor selection

CS Criteria for Vendors & Devices

•Project’s requirements checklist tool maps every cybersecurity requirement to relevant cyber security standards (e.g., NIST 800-30, ISO 27000, NERC CIP, et al)

Adhere to CS Standards & Best

Practices

•Executive sponsors and management involved in periodic status meetings, review and approval process and promote/support a strong security culture

Organizational Chain of

Accountability

Best Practices from Site Visits

Page 23: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

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• Methodology attempts to predict risks prior to exposure and proactively implement mitigating strategies

CS Risk Assessment

Methodology

• Weekly meetings ensure that proposed changes to the project do not affect critical grid control functions

• Risk-based assessment methodology specified as an annual requirement

Assess Impact on Critical Functions

• Major vendor’s contract retired to bring key cybersecurity functions back to the enterprise based on unacceptable vendor performance

Policy, Procedural, & Technical Mitigation

• Strong encryption, VPNs, two-factor authentication, and other best practices to safeguard system data

• Strong firewalls, data encryption, intrusion detection, data loss prevention, etc. to include third party communication, and backup off-site

Confidentiality, Integrity, & Availability

Best Practices from Site Visits

Page 24: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

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• Tamper-alert capabilities on unsupervised field equipment

• Firewall, monitoring, and logging from existing security capabilities on internet- facing networks

• Logs analyzed daily for anomalies and malware indications; weekly security event reports per established incident response procedure

Logging, Monitoring, Alarming, & Notification

• Remote access by third party to various systems allowed on an as-needed, limited basis and is closely monitored

• Project is encrypting data and using VPNs to provide end-to-end security

Logical & Physical Security Not Under Project Jurisdiction

• Processes support pre-production testing, roll-out into production and reversal if necessary

• Strong enterprise update, upgrade, and patch management business process, including testing before deployment

• Personnel performance metrics and compensation tied to standards compliance

Updating, Upgrading, & Patching

• Annual internal vulnerability assessments that include both corporate and vendor servers to validate security posture

• 3rd-party independent audit conducted to include project’s Information Security Program

• Internal and external vulnerability assessments of the organization’s technical systems

Test, Demonstrate, Validate, & Document

Effectiveness

Best Practices from Site Visits

Page 25: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

NRECA “Guide to Developing a Cyber Security and Risk Mitigation Plan”

What It Is: An easy-to-navigate guide, risk mitigation checklist, step-by-step template, and 78-question procurement guide

How It is Used: To help electric utilities assess and build an improved cybersecurity plan for their smart grid technologies

Created by: National Rural Electric Cooperative Association (NRECA) with $33.9 million in Recovery Act stimulus funds

Who Is Using It: 23 electric co-ops participating in the NRECA’s regional smart grid demonstration project; plus 4,000 downloads from across industry

25

Page 26: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

Electricity Subsector Cybersecurity Capability Maturity Model

White House initiative with DHS and industry and cybersecurity experts to develop the ES-C2M2, enabling electric utilities and grid operators to:

• Assess their cybersecurity capabilities using a common tool

• Prioritize their actions and investments to improve cybersecurity

26

Page 27: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

ES-C2M2 Domains

CY

BE

R

Cybersecurity

Program

Management

WO

RK

FO

RC

E

Workforce

Management

DE

PE

ND

EN

CIE

S

Supply Chain

and External

Dependencies

Management RE

SP

ON

SE

Event and

Incident

Response,

Continuity of

Operations

SH

AR

ING

Information

Sharing and

Communications

SIT

UA

TIO

N

Situational

Awareness

TH

RE

AT

Threat and

Vulnerability

Management AC

CE

SS

Identity and

Access

Management AS

SE

T Asset, Change,

and

Configuration

Management

RIS

K

Risk

Management

• Domains are logical groupings of cybersecurity practices

• Each domain has a short name for easy reference

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Page 28: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

Notional Sample Report Industry Scores vs. Organization

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Page 29: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

Higher Risk, Longer Term Projects → Core NSTB Program → Frontier Research → Academia Projects → Minimum Cost Share

Medium Risk, Mid Term Projects → National Laboratory Led

Projects → Lower Cost Share

Lower Risk, Shorter Term Projects → Industry Led Projects → Higher Cost Share

Path to Commercialization

Partnering

Core & Frontier (NSTB) • Argonne National

Laboratory • Idaho National Laboratory • Oak Ridge National

Laboratory • Los Alamos National

Laboratory • Lawrence Berkeley

National Laboratory • Pacific Northwest National

Laboratory • Sandia National Laboratory

Academia – Led • TCIPG

-Cornell University -Dartmouth College -UC-Davis -University of Illinois -Washington State

University • SEI at Carnegie Mellon

Industry – Led • Applied Communication

Services • Grid Protection Alliance • Honeywell • Schweitzer Engineering

Laboratories, Inc. • Siemens Infrastructure & Cities,

Energy Automation • Sypris

DOE Cybersecurity R&D (CEDS) Aligned with Roadmap

Laboratory – Led • Idaho National

Laboratory • Oak Ridge National

Laboratory • Pacific Northwest

National Laboratory

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Page 30: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

Lemnos Interoperable Configuration Profiles

Products built to a Lemnos configuration profile provide easy

interoperability and comparable and compatible cybersecurity functions.

Reduced procurement burden and integration

costs

Interoperable configuration of products

from different vendors

Improved control system interconnection and operator efficiency

Secure routable data communications between

different networks

Cost savings from reduced site visits

Secure remote access from central command

Cost savings for administrators

Central access control administration

Eases NERC CIP compliance

Central log collection from multiple devices

Function/Service Productivity Benefit

Project Partners:

Vendors Using Lemnos:

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Page 31: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

31

Padlock Security Gateway

Padlock securely connects distribution field components –

low power, low cost gateway with strong access control and password management

Project Successes:

• Accelerated commercial release to meet customer demand

• Product shipping daily

Function/Service Productivity Benefit

Inherits all Lemnos productivity benefits

Built to Lemnos configuration profiles

Easier patching and reduced engineering

and safety costs

Communication product with integrated security

Enables automatic quarantine of remote

devices

Sensing and notification of physical tampering (coming in 2013)

Partners: Schweitzer Engineering Laboratories (SEL), Sandia National Laboratories (SNL), Tennessee Valley Authority (TVA)

Page 32: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

Network Access Policy Tool (NetAPT) and Sophia Tool

NetAPT generates a network topology description to identify

vulnerabilities in a utility’s global access policy and allows operators to validate security configurations NERC CIP audit time

requirement reduced from weeks to minutes

Rapid identification of cyber assets from

automated network topology development

Removal of manual adjustments to adjust the network topology

Easy network topology updates following firewall

configuration changes

Attack interruption and minimized

consequences of attack

Sophia allows fast alerting of unexpected

communication access or traffic

Project Successes:

• Developed by TCIPG.

• More than 20 copies of NetAPT have been licensed; DHS funding commercialization

• TCIPG’s industry partners are now using NetAPT for vulnerability assessments and compliance audits

• Sophia was beta tested by 29 industry participants and is moving toward commercialization

Function/Service Productivity Benefit

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Page 33: Smart Grid Cybersecurity Lessons Learned - TCIPG · Florida Power & Light 4.6 million customers, 70k miles power lines Study: Installed 230 automated feeder switches on 75 circuits

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