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S.M.A.R.T. Presentation January 4, 2012 Al Vanderberg, County Administrator Keith Van Beek, Deputy County Administrator Mark Knudsen, Director of Planning and Performance Improvement

S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

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Page 1: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

S.M.A.R.T. Presentation January 4, 2012

Al Vanderberg, County AdministratorKeith Van Beek, Deputy County Administrator

Mark Knudsen, Director of Planning and Performance Improvement

Page 2: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

• Health Insurance• Defined Benefit/Defined

Contribution (DB/DC)• Intergovernmental Collaboration• Transparency

Page 3: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Health Insurance

Page 4: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Health Plan Administration History

• 1970’s – Fully Insured Plans• County Clerk Administered Health Plan

• 1975• County Controller Administered Health Plan

• 1979• Personnel Department Administered Health Plan

• Today• Human Resources Department Administers Health Plan

Page 5: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

History Continued……

• County Fully Insured with BC:BS until early 1980’s • Early 1980’s

• County develops self insurance program• First Third Party Administrator (TPA) - Total Group

Compensation (FKA Total Group)• Agent - Wolbrink Insurance

• Late 1980’s• Changed to ASR (Physicians Care Network)• Agent - West Michigan Benefits (later known as Lighthouse)

Page 6: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Health Insurance Expense –Fully Insured v. Self Insured

Fully Insured• Pay Insurance Company

Premium Per Employee• Includes Admin Fee• Includes Profit (15%)

Self Insured• Pay Premiums to County

• TPA – 4% Admin• No Profit Expense

Page 7: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Pro’s and Con’s of Self-Insured

Pros• No profit expense• County control of major claims• TPA Administration expenses

easier to identify

Cons• Budgeting; actuarial for budget

and employee co-pays• Complexity; TPA or provider

getting money in other ways• Health Management; do you

want provider sharing in incentive to keep claims down?

• County control of major claims (i.e. bad claims years)

Page 8: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Managing Self-Insured Health Costs 2003-2010

• Annual meetings with ASR (TPA) and Agent (West Michigan Benefits, FKA Lighthouse Insurance)

• Significant cost reduction highlighted by pharmacy savings• Typically compared County to 11 comparable Counties

with goal of placing near the median• Hard to “budget” savings or evaluate changes…no hard

costs in self vs. fully funded world

Page 9: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

In sync with Counties…

Out of sync with community’s…

• City of Holland• Georgetown Township• Gentex• Haworth, Inc• City of Grandville• Ottawa County

Page 10: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

*”blended” rate used for budget purposes

Page 11: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%
Page 12: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%
Page 13: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Internal Healthcare Review Team

• Alan Vanderberg, County Administrator• Keith Van Beek, Assistant County Administrator• Marie Waalkes, Human Resources Director• Marcie VerBeek, Employee Labor & Relations

Manager• Bob Spaman, Fiscal Services Director

Page 14: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Goals

• Reduce Healthcare Expense• Help employees make healthy decisions• Create Health Management System where

employees become consumers of their own health care choices resulting in lower claims in the longer term

• Employee Choice, move from one to three options

Page 15: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

“BHAG”• Reduce future claims• Many of the illnesses that cost health plans major

expense can be indentified and prevented 24-36 months before they manifest.

Page 16: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Gallagher Benefit Services

• Hired to do comprehensive study of self-insurance plan• Not just hired because of low bid….• Gallagher had substantial experience with large government clients

in West Michigan and the West Michigan Health Insurance Pool (WMHIP)

• Gallagher had great references with a proven track record of helping organizations to reduce costs

• Gallagher had city and public school clients and was interested in obtaining county clients

• Timing – large organizations could move faster

Page 17: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Consultant RFP

• Goal to hire company to complete study of County self insurance health program and assess other health

• 15 Proposals• High Bid $120,000• Low Bid $28,000• Some were willing to do the study gratis if they become the

County Agent of Record• Gallagher Benefit Services Inc. hired to do study $28,000

with no Agent of Record commitment

Page 18: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Gallagher Benefit Services

Ottawa County Marketing Analysis August 23, 2010

• Current Content Analysis• Self-Funded Analysis• Fully Insured Analysis• Ancillary Benefit Bid Results

• Vision• Long Term Disability – AD&D• Dental

• Next Steps

Page 19: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Gallagher Benefit Services

• Gallagher Benefit Services was hired to be Agent of Record

• Evaluated claims data and the current plan• Contacted multiple insurance companies and received

quotes for 16 differently composed health plans (including both full and self funded options)

• Presented completed marketing study to County team• Team studied two primary insurance company options• Chose Priority Health to negotiate contract with

Page 20: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Team made decision to pursue the following Priority Health Plans:

• 100-80 Plan, 10% employee co-pay approximated current plan for unionized employees

• 90-70 Plan, 5% employee co-pay• High Deductible Health Plan with H.S.A., 5%

employee co-pay, $1,200 single deductible, $2,400 family deductible, employer fully funds deductible

Page 21: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

EnrollmentEnrollment 2011 2012

High Deductible Health Plan

49% 75%

Low Plan-POS 90/70 2% 1%

High Plan-POS 100/80

39% 14%

Opt Out 10% 10%

Page 22: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Gallagher Benefit Services• Negotiated plan specifics and final plan costs• County finalized Gallagher Benefit Services as

Agent of Record

Page 23: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Overview of 3 Plan Options• High Plan – POS 100/80%

• Similar to ASR High Plan design• Same RX copays• Non-Preferred drugs prescribed as DAW will covered at the Non-

Preferred copay• Low Plan – POS 90-70%

• Similar to ASR Low Plan design• $10 Generic/$30 Preferred Brand/$60 Non-Preferred Brand Copays• Non-Preferred drugs prescribed as DAW will be covered at the Non-

Preferred copay• High Deductible H.S.A. Plan – POS 100/80%

• $1,200 Single/$2,400 Family Deductible• Ottawa County will deposit either $1,200 for a single employee or

$2,400 for a family in an H.S.A. bank account to offset the deductible

Page 24: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Annual Ottawa County Health Insurance RatesSingle Double Family

2009

ASR 100/80 $5,681.16 $12,214.44 $17,043.36

2010

ASR 100/80 $6,233.88 $13,402.92 $18,701.64

ASR 90/80 $5,967.48 $12,842.64 $17,920.08

2011

ASR 100/80 $7,276.20 $15,643.80 $21,828.60

ASR 90/80 $6,771.48 $14,558.76 $20,314.44

New 100/80 $5,037.72 $11,334.24 $14,105.28

New 90/70 $4,566.24 $10,274.48 $12,785.88

New HDHP $2979.36 $6703.44 $8342.16

2012

100/80 $5735.40 $12,904.56 $16,059.12

90/70 $5198.64 $11,696.76 $14,556.48

HDHP $3391.92 $7631.88 $9022.76

Page 25: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Annual Ottawa County Health Insurance Co-paysSingle Double Family

2009

ASR 100/80 $511.30 $1,099.30 $1,533.90

2010

ASR 100/80 $623.39 $1,340.29 $1,870.16

ASR 90/80 $596.75 $1,284.26 $1,792.01

2011

ASR 100/80 $727.62 $1,564.38 $2,182.86

ASR 90/80 $677.15 $1,455.88 $2,031.44

New 100/80 (10%) $503.77 $1,133.42 $1,410.53

New 90/70 (5%) $228.31 $513.72 $639.29

New HDHP (5%) $148.97 $335.17 $417.11

2012

100/80 (20%) $1147.08 $2580.91 $3211.82

90/70 (20%) $1039.73 $2339.35 $2911.30

HDHP (5%) $169.60 $381.59 $474.88

Page 26: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%
Page 27: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Rearranging the Deck Chairs on the Titanic

Page 28: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%
Page 29: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

The Bottom Line

Page 30: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Health Management Plan

• Year 1• Employee Participation and Incentives • Each incentive is worth $50 (total $150) if completed by

employee and spouse if applicable• Health Quotient Information/WebMD Module• See Primary Care Provider for physical exam/participate in

condition management plan program if applicable• Complete 1 of 4 Rewardable Actions (weight management,

smoking cessation, stress management, health tracker)• Health Management Committee consisting of employees

Page 31: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Health Management Plan

• Year 2• Baseline Data of Employees/Bio-Metric Screenings

• BMI, Tobacco Use, Blood Pressure, Glucose, Cholesterol

• Employee Refuses Screenings = Disincentive

• Year 3• Employees with High Risk Bio-Metrics and Do Not

Follow Doctor Advice = Disincentive • Assessment/Data Collection turns into Evaluation

Page 32: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Defined Benefit/Defined Contribution (DB/DC) Transition

Page 33: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

DB/DC• Defined Benefit Pension Cost – Not controlled

by County• Defined Contribution Pension – Gives potential

for cost control back to County• Defined Contribution Pension transitions

investment risk from taxpayers to employees

Page 34: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

A Study of Retirement Plan Options for Ottawa County (DB/DC Report)• Developed by staff• MERS data - $30,000 to study transition expense

for all 17 pension groups• Fred Todd of PEBS assisted gratis• Study recommends transition from DB to DC for

new hires

Page 35: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

DB/DC Report Findings• Savings after 30 years of $38 million• Cost to implement transition $8 million over time• Net savings after 30 years, $30 million• Increased cost until 20?? To cover “break in

pipeline cost”

Page 36: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Challenges…• MERS Obfuscation• Blown Report Deadline• Tricky Math

Page 37: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Implementation• Board Approves Financing Tool and Sets Aside

Monies to Pay Short-Term Costs for Transition.• Seven of eight bargaining groups approved

language in contract effective January 1, 2012 that allows County to implement DB/DC for new hires. POAM is the one group that did not approve this language.

• Board implements for Unclassified & Group T effective January 1, 2012.

Page 38: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

The New Defined Contribution Plan• Mandated 3% Employer and Employee

Contribution = 6% Total• Employee Choice of Additional 1%, 2% or 3%

Contribution Matched by Employer = 12% Total• Vesting

• 50% after 3 years• 75% after 4 years• 100% after 5 years

• Current Employees have 6-month window to consider transition into the new plan

Page 39: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Intergovernmental Collaboration

Page 40: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Intergovernmental Collaboration• Context

• Great Recession• Cuts in Revenue Sharing• Continued Unfunded Mandates• Higher Service Demands

• Governor Snyder Focus• Collaboration and Consolidation• Cities, Villages and Township’s (CVT’s) Compete

for Statutory Revenue Sharing; Economic Vitality Incentive Program (EVIP)

• Extend Next to Counties?

Page 41: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Intergovernmental Collaboration• Basic Definitions

• Horizontal• Two or more CVT’s jointly provide

• Vertical• CVT’s rely on or collaborate with county

• Third-Party• Contract with private provider

Page 42: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Intergovernmental Collaboration• History of Collaboration

• Sheriff Contracts• Enhanced Patrols• Community Policing• Paramedic Services• Traffic• School Resource Programs

• Central Dispatch Authority (OCCDA)• Geographic Information System (GIS)• West Michigan Enforcement Team (WEMET)

Page 43: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Intergovernmental Collaboration• Highlighted Efforts

• West Michigan Strategic Alliance (WMSA)• Shared Public Services Initiative• Holland/Zeeland Future Search

• Recognition that a Region Rises or Falls Together

• Inventory to Understand and Document What Exists and What is Possible, Future Importance of EVIP

Page 44: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Intergovernmental Collaboration• West Michigan Strategic Alliance (WMSA)

• Quarterly Meeting of 8 County Administrators• Health Insurance Benchmarks• Reverse Auction with Kent County• Web Services

Page 45: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Intergovernmental Collaboration• Shared Public Services Initiative

• Funding and Administration through the Michigan Municipal League Foundation

• Grant Submittal with North Ottawa Communities• Outside Consultant Evaluates and Recommends• Areas; Assessing, Finance, Human Resources, IT

Page 46: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Intergovernmental Collaboration• Holland/Zeeland Future Search

• Three-day Session with Private, Public, and Non-Profit Sector Leaders

• Emphasis on Quality of Life and Efficiency of the Public Sector

• Formalized the 21st Century Governance Focus at the Macatawa Area Coordination Council (MACC)

• MACC Area Service Delivery Committee; 2 Counties, 2 Cities, and 7 Townships

Page 47: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Transparency

Page 48: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Ottawa County Planning & Performance Improvement Department

Dashboards and Transparency

Page 49: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Ottawa County Planning & Performance Improvement Department

Michigan Dashboard - Report

Page 50: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Ottawa County Planning & Performance Improvement Department

Ottawa County/Michigan Dashboard - Report

Page 51: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Ottawa County Planning & Performance Improvement Department

Ottawa County Dashboard – On the Web

Page 52: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Ottawa County Planning & Performance Improvement Department

Local Government Dashboard Report

Page 53: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Ottawa County Planning & Performance Improvement Department

County Dashboard - Departments

Page 54: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Ottawa County Planning & Performance Improvement Department

miOttawa.org

Page 55: S.M.A.R.T. Presentation January 4, 2012 · Fully Insured v. Self Insured Fully Insured • Pay Insurance Company Premium Per Employee ... • Pay Premiums to County • TPA – 4%

Ottawa County Planning & Performance Improvement Department

Ottawa County Dashboard – Home Page