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SMART-SPACE – Deliverable D.T2.3.5 Assessment tool to monitor Intermediaries’ competence Project Acronym: SMART-SPACE Project title: ASP478 D.T2.3.5. Assessment tool to monitor Intermediaries’ competence WP n°: T2: The implementation of the Alpine Digital Innovation Hub to boost smart innovation in AS Task n°: Activity A.T2.3 Author(s): Marzia Morgantini (AFIL), Fabiana Pirola (AFIL) Contributors: Roberto Sandrini (CCIADL), Edouard Dulau (ARII PACA) Type: R - Report Dissemination level: CO = confidential Revision: Final 1.0 Due Date: 31.01.2018 Date of submission: 18.07.2018

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Page 1: SMART-SPACE – Deliverable D.T2.3.5 Assessment tool to ... · 1. industry 4.0 scenario 2. available instruments for companies and intermediary network 3. industry 4.0 and organizational

SMART-SPACE – Deliverable D.T2.3.5 Assessment tool to monitor Intermediaries’ competence

Project Acronym: SMART-SPACE

Project title: ASP478

D.T2.3.5.

Assessment tool to monitor Intermediaries’ competence

WP n°: T2: The implementation of the Alpine Digital Innovation Hub to boost smart innovation in AS

Task n°: Activity A.T2.3

Author(s): Marzia Morgantini (AFIL), Fabiana Pirola (AFIL)

Contributors: Roberto Sandrini (CCIADL), Edouard Dulau (ARII PACA)

Type: R - Report

Dissemination level: CO = confidential

Revision: Final 1.0

Due Date: 31.01.2018

Date of submission: 18.07.2018

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SMART-SPACE – Deliverable D.T2.3.5 Assessment tool to monitor Intermediaries’ competence

Deliverable History

This deliverable history should be removed from the document once it has been finalized. It

can then be stored as a separate document on the server, next to the final version.

Version Date Status What’s new?

o.1 22/12/2017 Draft First draft of the deliverable

0.2 21/05/2018 Draft Inputs from the Lead Partner

0.3 16/07/2018 Draft Inputs from ARII PACA

1.0 18/07/2018 Final Translations atatched and Finalization

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Executive Summary

The present document provides the self-assessment tool developed in order to monitor and

trigger the knowledge of the Intemediares' operators. In particular, the aim of the tool is to

support the training and capacity building process and the dissemination of the Digital

Innovation culture in Alpine areas.

The self-assessment tool is an online questionnaire that will be available on the Smart-Space

Platform.

The guidelines on how use the tool will be presented during the Train The Trainers Course, to

teach coaches on its use. Then, coaches will be in charge of conducting the self-assessment

among intermediaries during the Operator Training Course.

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Contents

1. Introduction ............................................................................................................................................. 5

2. The Intermediaries’ self assessment ...................................................................................................... 7

3. Attachment A: Translations ..................................................................................................................12

1.1. Italian Translation ............................................................................................................................12

1.2. German Translation .........................................................................................................................17

1.3. French Translation ...........................................................................................................................21

1.4. Slovenian Translation ......................................................................................................................28

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1. Introduction

A set of questions has been identified according to the addressed topic in the Operator

Training Course.

Activity:

Propose the thematics that will be in the operators training course. In particular, skills identified in the D.T1.3.4 CV Profile have been taken into consideration.

Objective of the course

Provide Alpine Space Intermediaries with the needed competences and information to deal with changes that the new Industry 4.0 Paradigm will bring to businesses, enabling them to provide a first response to the demands of companies. A particular attention will be dedicated to SMEs that characterized the Alpine Area belonging to the sectors addressed by the project: textile, mechanical, chemical sectors.

Target

Intermediary institutions.

Proposed thematics:

1. INDUSTRY 4.0 SCENARIO 2. AVAILABLE INSTRUMENTS FOR COMPANIES AND INTERMEDIARY NETWORK 3. INDUSTRY 4.0 AND ORGANIZATIONAL CHANGES: IMPACT ON BUSINESSES AND NEW SCENARIOS 4. OVERVIEW OF ENABLING TECHNOLOGIES 5. CASE STUDIES 6. THE APPROACH WITH COMPANIES: TOOLS AND METHODS AND FOLLOW-UP OF THE TRAINING

PROGRAM

MODULE ADDRESSED THEMES

1. INDUSTRY 4.0 AND ORGANIZATIONAL CHANGES: IMPACT ON BUSINESSES AND NEW SCENARIOS (4 hours)

• Introduction to industry 4.0 concept and manufacturing trends

• The transformation of socio-economic systems:

o the Connected Economy;

o the Sharing Economy;

o the Open Innovation Economy;

o the Economy of customization of servitization.

• Digital revolution: digitization of products (B2C and B2B) and production processes;

• The evolution of the factory on Industry 4.0 perspective: introductory aspects;

• Industry 4.0: the leading enabling technologies;

• Industry 4.0: potential impacts on production models and processes;

• Industry 4.0: needed competence skills and impacts on people;

• Examples of application of Industry 4.0 technologies;

2. AVAILABLE INSTRUMENTS FOR COMPANIES AND INTERMEDIARY NETWORK

• National specific Plan and policies (e.g. Piano Calendar for Italy)

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(4 hours) • In-depth analysis on specific policy instruments/initiatives to support companies undertaking the digitalization process

• Knowledge of local network (other intermediary organisations in the region, companies offering services beneficial to SMEs, agencies, universities, research institutions, government official)

• Method and criteria to identify the network, to find needed competence and to create connection and partnership

3. INTRODUCTION TO INDUSTRY 4.0 ENABLING TECHNOLOGIES

(8 hours)

• Advanced automation and robotics

• Industrial Internet of Things

• Advanced industrial analytics e big data

• Cloud computing

• Cybersecurity

• Rapid Prototyping and 3D printing

• Artificial intelligence & machine learning; Human-machine interface;

• Augmented Reality

• Simulation

4. CHANGE MANAGEMENT AND BUSINESS MODEL INNOVATION

(8 hours)

• Main principles of change management

• Business model transformation / Service Innovation

• Success case examples of companies innovating their business model

5. CASE STUDIES (8 hours)

• Company visit

6. THE APPROACH WITH COMPANIES: TOOLS AND METHODS AND FOLLOW-UP OF THE TRAINING PROGRAM

(8 hours)

• Tools for the Analysis of Company Needs (Innovation, Organization, Human Capital)

• Tools to assess the Industry 4.0 readiness of companies

• Training evaluation and final assessment

Find below the questions foreseen for each of the module.

Please, translete all the text in the following pages.

The online assessment in English is avilable at the following link:

https://goo.gl/forms/0XgliZDGsTrL1FBu1

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2. The Intermediaries’ self assessment

The SMART-SPACE self-assessment tool has been developed in order to monitor and trigger

the knowledge of the Intemediares' operators. In particular, the aim of the tool is to support

the training and capacity building process and the dissemination of the Digital Innovation

culture in Alpine areas.

Email Address

Organization

Region

MODULE 1: INDUSTRY 4.0 AND ORGANIZATIONAL CHANGES: IMPACT ON BUSINESSES AND

NEW SCENARIOS

1. How do you evaluate your level of knowledge and awareness on the main concepts beyond

Industry 4.0?

(Self-assess your degree of knowledge and awareness from 1 to 4, where 1=”very low knowledge

and awareness” and 4=”full knowledge and awareness”)

2. Are you informed on the main potential advantages for companies coming from the adoption of

Industry 4.0 technologies?

(Select only ONE of the following answers)

o I’m not informed about the main potential advantages

o I’m informed of some potential advantages

o I’m informed of most of the potential advantages

o I’m fully aware of the main potential advantages

3. Would you be able to provide at least one example of:

• Environmental impact

o YES/NO

o Social impact

o YES/NO

• Operative impact

o YES/NO

o Economic impact

o YES/NO

4. Do you think companies need changes in order to successfully digitalize their business?

(Select only ONE of the following answers)

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o No changes need to be undertaken by companies

o Minor changes need to be undertaken by companies

o Some changes need to be undertaken by companies, at an operative level

o Important changes need to be udnertaken by companies, including the business level

5. Are you aware on the main challenges that companies need to face when embarking the

digitalization journey?

(Select only ONE of the following answers)

o I’m not informed about the main challenges

o I’m informed of some potential challenges

o I’m informed of most of the potential challenges

o I’m fully aware of the main challenges

MODULE 2: AVAILABLE INSTRUMENTS FOR COMPANIES AND INTERMEDIARY NETWORK

6. Are you informed on the main Regional/National/European specific plan and policies on

Industry 4.0?

(Select only ONE of the following answers)

o I’m not informed

o I’m partially informed

o I’m fully informed

o I’m fully informed and I can provide support to companies in its implementation

7. Are you informed about policy instruments/initiatives to support companies undertaking the

digitalization process?

(Select only ONE of the following answers)

o I’m not informed

o I’m informed only at a Regional level

o I’m informed only at a Regional and National level

o I’m informed at Regional, National and European level

8. Companies have to be supported during the digitalization path and need to be addressed to the

right partners (e.g. technologies providers, research centers, …). Did you map or are you aware

of the main partners and experts that could respond to companies’ needs in your Region?

(Select only ONE of the following answers)

o I’m not aware

o I know few local experts/potential partners thanks to personal relationships

o I know some local experts/potential partners

o I’m fully aware of the local experts/potential partners

9. Are there any tools or instruments for intermediaries where they can find all relevant information

and services to support companies on digitalization?

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(Select only ONE of the following answers)

o There are NO tools or instruments for this purpose

o I don’t know if there are tools or instruments for this purpose

o I know some tools or instruments for this purpose, but they are incomplete

o I know some tools or instruments for this purpose

MODULE 3: INTRODUCTION TO INDUSTRY 4.0 ENABLING TECHNOLOGIES

10. What is your level of knowledge and awareness on the key Industry 4.0 enabling technologies?

(Select only ONE of the following answers)

o I’m not aware on the key Industry 4.0 enabling technologies

o I’m aware of some of the key Industry 4.0 enabling technologies

o I know some of key Industry 4.0 enabling technologies and their related advantages and

challenges

o I’m fully aware of the key Industry 4.0 enabling technologies and their related advantages

and challenges

11. Competence is considered one of the main challenge to be faced for a company when adopting

Industry 4.0 technologies. Do you a have some clues about this challenge?

o I’m not informed

o I’m partially informed

o I’m fully informed

o I’m fully informed and I can provide support to companies in its implementation

MODULE 4: CHANGE MANAGEMENT AND BUSINESS MODEL INNOVATION

12. Are you aware of the main principles of change management?

(Select ONE of the following answers)

o I’m not aware of the main principles of change management

o I’m aware of some of the main principles of change management

o I’m aware of most of the main principles of change management

o I’m fully aware of the main principles of change management

13. Would you be able to use some of the main principles of change management to support

companies in undertaking the digitalization journey?

(Select ONE of the following answers)

o I would not be able to put change management principles in practice, and I think they are

not useful

o I would not be able to put change management principles in practice, and I think they are

very useful

o I would be able to put change management principles in practice, but I think they are not

useful

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o I would be able to put change management principles in practice or to redirect SME to

the right partner, and I think they are very useful

MODULE 5: CASE STUDIES

14. When explaining SMEs the added value and potential advantages coming from digitalization, it

is important to provide them with some concrete examples of companies that have already

successfully implemented digital technologies. Would you be able to show concrete examples?

(Select only ONE of the following answers)

o No, I would not be able to provide concrete examples of companies successfully

implemented digital technologies.

o Yes, I would be able to provide few concrete examples of companies successfully

implemented digital technologies.

o Yes, I would be able to provide many concrete examples of companies, varying

according to the size and the industry, successfully implemented digital technologies

o Yes, I would be able to provide many concrete examples of companies, varying

according to the size and the industry, successfully implemented digital technologies

and also cocnrete examples of companies that have failed in adopting digital

technologies, and the related reasons.

MODULE 6: THE APPROACH WITH COMPANIES: TOOLS AND METHODS AND FOLLOW-UP OF

THE TRAINING PROGRAM

15. Are you aware of the main tools to assess company’s digital readiness level?

(Select only ONE of the following answers)

o I’m not aware of the main existing tools to assess company’s digital readiness level

o I’m aware of some existing tools to assess company’s digital readiness level, but only

theoretically.

o I know some of the main tools to assess company’s digital readiness level, and I would

be able to perform the assessment in the company

o I’m fully aware of the main existing tools to assess company’s digital readiness level,

and I would be able to choose the right assessment according to company needs and

perform it in the company, or to redirect SME to the right partner.

16. Would you be able, according to the current digital level status of the company, to define a

digital roadmap/strategy for the company?

(Select only ONE of the following answers)

o No, I would not be able to define a digital roadmap/strategy for the company

o Yes, I would be able to define a basic general digital roadmap/strategy for the company

o Yes, I would be able to define a specific digital roadmap/strategy for the company, but

only for some industries

o Yes, I would be able to define a specific digital roadmap/strategy for the company

independently from industries or to redirect the SME to the right partner

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17. Trendmonitoring can be of big relevance in the future for intermediary institutions. Are you

familiar with current and upcoming trends of various professional fields?

o No, I’m not aware of the main innovation trends

o Yes, I’m aware of the main innovation trends but only related to my action field (e.g.

one of the S3 specialization area)

o Yes, I’m aware of the main inn\ovation trends in several action fields

o Yes, I’m aware of the main innovation trends in several action fields and I’ll be able to

guide SMEs accordingly, supporting them in defining a coherent innovation

roadmap/startegy.

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3. Attachment A: Translations

1.1. Italian Translation

Il self-assessment di SMART-SPACE è stato sviluppato per valutare la prontezza degli

intermediari che operano a supporto della digitalizzazione delle imprese. L’obiettivo dello

strumento è quello di supportare un processo di sviluppo delle capacità di Innovazione

Digitale tra gli operatori intermediari che operano nello Spazio Alpino.

Indirizzo Email

Organizzazione di Appartenenza

Regione

MODULO 1: INDUSTRIA 4.0 E CAMBIAMENTI ORGANZIZATIVI: IMPATTO SUI BUSINESS

MDOEL E NUOVI SCENARI

18. Come valuti il tuo livello di conoscenza e consapevolezza sui concetti principali di l'Industria 4.0?

(Autovaluta il tuo grado di conoscenza e consapevolezza da 1 a 4, dove 1 = "conoscenza e

consapevolezza molto basse" e 4 = "piena conoscenza e consapevolezza”)

19. Sei informato sui principali potenziali vantaggi per le aziende derivanti dall'adozione delle

tecnologie Industria 4.0?

(Seleziona SOLO UNA delle seguenti risposte)

o Non sono informato sui principali potenziali vantaggi

o Sono informato su alcui potenziali vantaggi

o Sono informato sui principali potenziali vantaggi

o Sono pienamente consapevole dei principali potenziali vantaggi per le aziende

20. Sareste in grado di fornire almeno un esempio di impatto per le aziende derivante dall’adozione

di Industria 4.0? :

• Impatto ambientale

o YES/NO

o Impatto sociale:

o YES/NO

• Impatto operativo

o YES/NO

o Impatto economico

o YES/NO

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21. Pensi che per digitalizzare con successo la propria attività le aziende debbano affrontare dei

cambiamenti?

(Seleziona SOLO UNA delle seguenti risposte)

o Nessun cambiamento è necessario

o Sono necessari dei piccoli cambiamenti

o Alcuni cambiamenti sono necessari, principalemnte a livello operativo

o Diversi cambiamenti sono necessari, non solo a livello operativo ma anche a livello di

business model e nella cultura aziendale. l

22. Sei consapevole delle principali sfide che le aziende devono affrontare quando intraprendono il

percorso di digitalizzazione?

(Seleziona SOLO UNA delle seguenti risposte)

o Non sono informato a riguardo

o Conosco a grandi linee alcune potenziali sfide

o Sono informato sulle sfide principali

o Sono pienamente consapevole delle principali sfide che le aziende devono affrontare

MODULO 2: STRUMENTI DISPONIBILI PER AZIENDE E LE RETI INTERMEDIARIE

23. Sei informato sui principali piani e politiche regionali / nazionali / europei sull'industria 4.0?

(Seleziona SOLO UNA delle seguenti risposte)

o Non sono informato a riguardo

o Conosco a grandi linee alcuni piani e politiche

o Sono informato sulle sfide principali

o Sono pienamente consapevole delle principali sfide che le aziende devono affrontare

24. Sei informato sugli strumenti politici e sulle iniziative iniziative per supportare le aziende che

intraprendono il processo di digitalizzazione?

(Seleziona SOLO UNA delle seguenti risposte)

o Non sono informato a riguardo

o Sono informato a grandi linee a livello Regionale

o Sono informato a livello Regionale e Nazionale

o Sono pienamente consapevole a livello Regionale, Nazionale e conosco anche alcune

politiche ed iniziative Europee

25. Le aziende devono essere supportate durante il percorso di digitalizzazione e devono essere

indirizzate ai partner giusti (ad esempio fornitori di tecnologie, centri di ricerca, ...). Hai mappato

o sei a conoscenza dei principali partner ed esperti che potrebbero rispondere alle esigenze

delle aziende nella tua regione?

(Seleziona SOLO UNA delle seguenti risposte)

o Non sono informato a riguardo

o Conosco alcuni esperti/potenziali partner a livello locale grazie a relazioni personali

o Conosco diversi esperti/potenziali partner

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o Sono pienamente consapevole degli esperti/potenziali partner che possano supportare

le imprese a seconda delle loro esigenze

26. Esistono strumenti per gli intermediari in cui è possibile trovare tutte le informazioni e i servizi

pertinenti a supporto delle aziende sulla digitalizzazione??

(Seleziona SOLO UNA delle seguenti risposte)

o Non ci sono strumenti per questo scopo

o No conosco strumenti per questo scopo

o Conosco alcuni strumenti che possono supportare gli intermediari, ma solo su alcune

attività

o Cconosco diversi strumenti che possono supportare gli intermediari per questo scopo

o

MODULO 3: INTRODUZIONE ALL’INDUSTRIA 4.0 E EL TECNOLOGIE ABILITANTI

27. Qual è il tuo livello di conoscenza e consapevolezza sulle tecnologie abilitanti chiave di Industria

4.0?

(Seleziona SOLO UNA delle seguenti risposte)

o Non sono informato a riguardo

o Sono a conoscenza di alcune delle tecnologie abilitanti chiave di Industria 4.0

o Conosco alcune delle principali tecnologie abilitanti di Industria 4.0 e i relativi vantaggi

e sfide

o Sono pienamente consapevole delle tecnologie abilitanti chiave di Industria 4.0 e dei

relativi vantaggi e sfide

28. La competenza è considerata una delle principali sfide da affrontare per un'azienda quando

adotta tecnologie Industryìia 4.0. Sei consapevole a rigurdo?

(Seleziona SOLO UNA delle seguenti risposte)

o Non sono informato a riguardo

o Sono informato a grandi linee

o Ne sono pienamente consapevole

o Ne sono pienamente consapevole e sono in grando di supportare le aziende a tal

rigaurdo (ad esempio indirizzandole verso i partner/competence center in grado di

fornire corsi di fromazione)

MODULO 4: GESTIONE DEL CAMBIAMENTO E INNOVAZIONE DEL MODELLO DI BUSINESS

29. Sei a conoscenza dei principi fondamentali della gestione del cambiamento?

(Seleziona SOLO UNA delle seguenti risposte)

o Non sono a conoscenza dei principi fondamentali della gestione del

cambiamento

o Sono a conoscenza di alcuni dei principi fondamentali della gestione del

cambiamento

o Sono a conoscenza della maggior parte dei principi fondamentali della

gestione del cambiamento

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o Sono pienamente consapevole dei principi fondamentali della gestione del

cambiamento

30. Saresti in grado di utilizzare alcuni dei principi fondamentali della gestione del cambiamento per

supportare le aziende nello svolgimento del percorso di digitalizzazione?

(Seleziona SOLO UNA delle seguenti risposte)

o Non sarei in grado di mettere in pratica i principi di gestione del cambiamento e penso

che non siano utili

o Non sarei in grado di mettere in pratica i principi di gestione del cambiamento, anche

se penso che siano molto utili

o Sarei in grado di mettere in pratica i principi di gestione del cambiamento, ma penso

che non siano utili

o Sarei in grado di mettere in pratica i principi di gestione del cambiamento o di

reindirizzare le PMI al partner giusto, e penso che siano molto utili

MODULO 5: CASI STUDIO

31. Quando si illustrano alle PMI il valore aggiunto e i potenziali vantaggi derivanti dalla

digitalizzazione, è importante fornire loro esempi concreti di aziende che hanno già

implementato con successo le tecnologie digitali. Saresti in grado di mostrare esempi concreti?

(Seleziona SOLO UNA delle seguenti risposte)

o No, non sarei in grado di fornire esempi concreti di aziende che hanno implementato con

successo tecnologie digitali.

o Sì, sarei in grado di fornire a grandi linee alcuni esempi concreti di aziende che hanno

implementato con successo le tecnologie digitali.

o Sì, sarei in grado di fornire alcuni esempi concreti di aziende che hanno implementato

con successo le tecnologie digitali, variando a seconda del settore e della dimensione

aziendale.

o Sì, sarei in grado di fornire molti esempi concreti di aziende che hanno implementato con

successo le tecnologie digitali e anche esempi di aziende che hanno fallito nell'adozione

delle tecnologie digitali e le relative ragioni.

MODULO 6: L'APPROCCIO CON LE AZIENDE: STRUMENTI E METODI E FOLLOW-UP DEL

PROGRAMMA DI FORMAZIONE

32. Sei a conoscenza dei principali strumenti per valutare il livello di prontezza digitale

dell'azienda?

(Seleziona SOLO UNA delle seguenti risposte)

o Non sono a conoscenza dei principali strumenti esistenti per valutare il livello di

prontezza digitale dell'azienda

o Sono a conoscenza di alcuni strumenti esistenti per valutare il livello di prontezza digitale

dell'azienda, ma solo teoricamente.

o Conosco alcuni dei principali strumenti per valutare il livello di prontezza digitale

dell'azienda e sarei in grado di eseguire la valutazione in azienda

o Sono pienamente consapevole dei principali strumenti esistenti per valutare il livello di

prontezza digitale dell'azienda, e sarei in grado di scegliere la giusta valutazione in base

alle esigenze dell'azienda e di eseguirla in azienda, o di reindirizzare la PMI al partner

giusto.

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33. Saresti in grado, in base all'attuale livello digitale della società, di definire una roadmap /

strategia digitale per l'azienda?

(Seleziona SOLO UNA delle seguenti risposte)

o No, non sarei in grado di definire una roadmap / strategia digitale per l'azienda

o Sì, sarei in grado di definire a grandi linee una strategia / strategia generale digitale di

base per l'azienda

o Sì, sarei in grado di definire una specifica roadmap / strategia digitale per l'azienda, ma

solo per alcune industrie

o Sì, sarei in grado di definire una specifica roadmap / strategia digitale per l'azienda

indipendentemente dalle industrie o per reindirizzare la PMI al partner giusto

o

34. Monitorare i trend può rivelarsi un’attività di grande rilevanza per le istituzioni intermediarie. Hai

familiarità con le principali tendenze d’innovazione attuali e future dei vari settori in cui operi?

o No, non sono a conoscenza dei principali trend d’innovazione

o Sì, sono a conoscenza dei principali trend d'innovazione, ma solo in relazione al mio

campo di azione (ad esempio relativi ad una delle aree di specializzazione S3)

o Sì, sono a conoscenza dei principali trend d’innovazione in diversi settori industriali

o Sì, sono consapevole dei principali trend d’innovazione in diversi settori industriali e sono

in grado di guidare le PMI di conseguenza, supportandole nella definizione di una

roadmap / di una strategia d’innovazione coerente.

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1.2. German Translation

Das Selbstbewertungstool SMART-SPACE wurde entwickelt, um das Wissen der Mitarbeiter

von Intemediären in Bezug auf die Digitale Transformation einzuordnen. Ziel des

Instruments ist es, den Ausbildungs- und Kapazitätsaufbau sowie die Verbreitung der

digitalen Innovationskultur im Alpenraum zu unterstützen.

E-Mail Adresse

Organisation

Region

MODUL 1: INDUSTRIE 4.0 UND ORGANISATORISCHE ÄNDERUNGEN: AUSWIRKUNGEN AUF

UNTERNEHMEN UND NEUE SZENARIEN

1. Wie bewerten Sie Ihren Kenntnisstand und Ihr Bewusstsein für die wichtigsten

Konzepte von Industrie 4.0?

(Selbsteinschätzung Ihres Wissens und Bewusstseins von 1 bis 4, wobei 1="sehr

geringes Wissen und Bewusstsein" und 4="volles Wissen und Bewusstsein")

2. Sind Sie über die wichtigsten Vorteile für Unternehmen durch den Einsatz von

Industrie 4.0-Technologien informiert?

(Wählen Sie nur eine der folgenden Antworten)

a. Ich bin nicht über die wichtigsten Vorteile informiert

b. Ich bin über einige mögliche Vorteile informiert

c. Ich bin über die meisten möglichen Vorteile informiert

d. Ich bin mir der wichtigsten Vorteile bewusst

3. Wären Sie in der Lage, mindestens ein Beispiel dafür zu nennen?

a. Auswirkungen auf die Umwelt

JA/NEIN

b. Soziale Auswirkungen

JA/NEIN

c. Operative Auswirkungen

JA/NEIN

d. Wirtschaftliche Auswirkungen

JA/NEIN

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4. Denken Sie Unternehmen brauchen Veränderungen , um ihr Geschäft erfolgreich zu

digitalisieren?

(Wählen Sie nur eine der folgenden Antworten)

a. Keine Änderungen notwendig

b. Geringfügige Änderungen müssen von den Unternehmen wahrgenommen

werden

c. Einige Änderungen müssen von den Unternehmen auf operativer Ebene

wahrgenommen werden

d. Wichtige Änderungen müssen von den Unternehmen, einschließlich der

Geschäftsebene, wahrgenommen werden

5. Kennen Sie die wichtigsten Herausforderungen, denen sich Unternehmen bei der

Digitalisierung stellen müssen?

(Wählen Sie nur eine der folgenden Antworten)

a. Ich bin nicht über die Hauptherausforderungen informiert

b. Ich bin über einige mögliche Herausforderungen informiert

c. Ich bin über die meisten möglichen Herausforderungen informiert

d. Ich bin mir der wichtigsten Herausforderungen bewusst

MODUL 2: VERFÜGBARE INSTRUMENTE FÜR UNTERNEHMEN UND NETZWERKE VON

INTERMEDIÄREN

6. Sind Sie über die wichtigsten regionalen/nationalen/europäischen Pläne und

Strategien für Industrie 4.0 informiert?

(Wählen Sie nur eine der folgenden Antworten)

a. Ich bin nicht informiert

b. Ich bin teilweise informiert

c. Ich bin umfassend informiert

d. Ich bin umfassend informiert und kann Unternehmen bei der Umsetzung

unterstützen

7. Sind Sie über politische Instrumente/Initiativen zur Unterstützung von Unternehmen

im Digitalisierungsprozess informiert?

(Wählen Sie nur eine der folgenden Antworten)

a. Ich bin nicht informiert

b. Ich bin nur auf regionaler Ebene informiert

c. Ich bin nur auf regionaler und nationaler Ebene informiert

d. Ich bin auf regionaler, nationaler und europäischer Ebene informiert

8. Unternehmen müssen bei der Digitalisierung unterstützt werden und an die richtigen

Partner (z.B. Technologieanbieter, Forschungszentren,....) vermittelt werden. Kennen

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Sie die wichtigsten Partner und Experten, die auf die Bedürfnisse der Unternehmen

in Ihrer Region eingehen könnten?

(Wählen Sie nur eine der folgenden Antworten)

a. Ich bin nicht informiert

b. Ich kenne nur wenige lokale Experten/Partner durch persönliche Beziehungen

c. Ich kenne einige lokale Experten/Partner

d. Ich kenne viele lokale Experten/Partner

9. Gibt es Tools oder Instrumente für Intermediäre, mit denen sie alle relevanten

Informationen und Dienstleistungen finden können, um Unternehmen bei der

Digitalisierung zu unterstützen?

(Wählen Sie nur eine der folgenden Antworten)

a. Es gibt keine Tools oder Instrumente für diesen Zweck

b. Ich weiß nicht, ob es dafür Werkzeuge oder Instrumente gibt

c. Ich kenne einige Werkzeuge oder Instrumente für diesen Zweck, aber sie sind

unvollständig

d. Ich kenne einige Werkzeuge oder Instrumente für diesen Zweck

MODUL 3: EINFÜHRUNG IN SCHLÜSSELTECHNOLOGIEN IN BEZUG AUF INDUSTRIE 4.0

10. Auf welchem Level befindet sich Ihr Wissen zu Schlüsseltechnologien in Bezug auf

Industrie 4.0?

(Wählen Sie EINE der folgenden Antworten)

a. Mir sind keine der Schlüsseltechnologien ein Begriff

b. Mir sind einige der Schlüsseltechnologien ein Begriff

c. Ich kenne einige Schlüsseltechnologien und die damit verbundenen

Vorteile und Herausforderungen

d. Ich bin mir sämtliche Schlüsseltechnologien und den damit verbundenen

Vorteilen und Herausforderungen bewusst

11. Kompetenz wird als die größte Herausforderung gesehen, wenn es um die Anpassung

der Technologien an Industrie 4.0 geht. Haben Sie eine Vorstellung von diesen

Herausforderungen?

a. Ich bin nicht informiert

b. Ich bin teilweise informiert

c. Ich bin voll informiert

d. Ich bin voll informiert und kann Unternehmen bei der Implementierung

dieser Technologien unterstützen

MODUL 4: CHANGE MANAGEMENT UND BUSINESSMODELINNOVATION

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12. Kennen Sie die Hauptprinzipien des Change Management?

(Wählen Sie EINE der folgenden Antworten)

a. Ich kenne keine der Hauptprinzipien des Change Management

b. Ich kenne einige der Hauptprinzipien des Change Management

c. Ich kenne die meisten der Hauptprinzipien des Change Management

d. Ich kenne alle der Hauptprinzipien des Change Management

13. Wären Sie dazu in der Lage einige der Hauptprinzipien des Change Management

anzuwenden, um Unternehmen auf dem Weg zur Digitalisierung zu unterstützen?

(Wählen Sie EINE der folgenden Antworten)

a. Ich wäre nicht dazu in der Lage, Prinzipien des Change Management in die

Praxis umzusetzen und denke auch nicht, dass diese hilfreich sind

b. Ich wäre nicht dazu in der Lage, Prinzipien des Change Management in die

Praxis umzusetzen, finde aber, dass diese hilfreich sind

c. Ich wäre dazu in der Lage, Prinzipien des Change Management in die

Praxis umzusetzen, finde aber, dass diese nicht hilfreich sind

d. Ich wäre dazu in der Lage, Prinzipien des Change Management in die

Praxis umzusetzen oder KMUs an die richtigen Partner zu verweisen und

finde diese Prinzipien sehr hilfreich

MODUL 5: FALLSTUDIE

Wenn man Unternehmen den Mehrwert und die potenziellen Vorteile der Digitalisierung

erläutert, ist es wichtig, ihnen einige konkrete Beispiele von Unternehmen zu nennen.

Besonders interessant sind Unternehmen, welche bereits erfolgreich digitale Technologien

implementiert haben. Wären Sie in der Lage, konkrete Beispiele zu nennen? (Wählen Sie nur

EINE der folgenden Antworten aus)

• Nein, ich wäre nicht in der Lage, konkrete Beispiele für erfolgreich implementierte

digitale Technologien von Unternehmen zu nennen.

• Ja, ich wäre in der Lage, einige konkrete Beispiele für erfolgreich implementierte

digitale Technologien von Unternehmen zu nennen.

• Ja, ich wäre in der Lage, viele konkrete Beispiele von Unternehmen unterschiedlicher

Größe und Branche zu nennen, welche erfolgreich digitale Technologien implementiert

haben.

• Ja, ich wäre in der Lage, viele konkrete Beispiele von Unternehmen unterschiedlicher

Größe und Branche zu nennen, welche erfolgreich digitale Technologien implementiert

haben. Ich wäre ebenfalls in der Lage Beispiele für Unternehmen zu nennenn, welche

die digitalen Technologien nicht eingeführt haben und kann die damit verbundenen

Umstände identifizieren und analysieren.

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1.3. French Translation

The SMART-SPACE self-assessment tool has been developed in order to monitor and trigger

the knowledge of the Intemediares' operators. In particular, the aim of the tool is to support

the training and capacity building process and the dissemination of the Digital Innovation

culture in Alpine areas.

Email Address

Organization

Region

OUTIL D’AUTO-EVALUATION POUR LES ORGANISATIONS INTERMEDIAIRES

MODULE 1: INDUSTRY 4.0 AND ORGANIZATIONAL CHANGES: IMPACT ON BUSINESSES AND

NEW SCENARIOS INDUSTRIE 4.0 ET CHANGEMENTS ORGANISATIONNELS : IMPACT SUR LES

ACTIVITES ET NOUVEAUX SCENARIOS

35. How do you evaluate your level of knowledge and awareness on the main concepts beyond

Industry 4.0? Comment évaluez-vous votre niveau de connaissance sur les concepts principaux

de l’Industrie 4.0 ?

(Self-assess your degree of knowledge and awareness from 1 to 4, where 1=”very low knowledge

and awareness” and 4=”full knowledge and awareness”) évaluez vous-même votre niveau de

connaissance et de sensibilisation de 1 à 4, où 1=”niveau de connaissance et sensibilisation très

faible » et 4=” très bon niveau de connaissance et sensibilisation »

36. Are you informed on the main potential advantages for companies coming from the adoption of

Industry 4.0 technologies? Etes-vous informé des principaux bénéfices potentiels apportés aux

entreprises par l’adoption des technologies de l’Industrie 4.0 ?

(Select only ONE of the following answers) Sélectionner une seule des réponses suivantes

o I’m not informed about the main potential advantages je ne suis pas informé des

principaux bénéfices potentiels

o I’m informed of some potential advantages je suis informé de quelques bénéfices

potentiels

o I’m informed of most of the potential advantages je suis informé de la plupart des

bénéfices potentiels

o I’m fully aware of the main potential advantages je suis très bien informé des principaux

bénéfices potentiels

37. Would you be able to provide at least one example of: Seriez-vous capable de fournir au moins

un exemple de :

• Environmental impact Impact environnemental

o YES/NO OUI/NON

o Social impact Impact social

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o YES/NO OUI/NON

• Operative impact Impact opérationnel

o YES/NO OUI/NON

o Economic impact Impact économique

o YES/NO OUI/NON

38. Do you think companies need changes in order to successfully digitalize their business?

(Select only ONE of the following answers) Pensez-vous que les entreprises ont besoin de

changements pour numériser leur activité avec succès

o No changes need to be undertaken by companies Aucun changement ne doit être

engagé par les entreprises

o Minor changes need to be undertaken by companies Des changements mineurs doivent

être engagés par les entreprises

o Some changes need to be undertaken by companies, at an operative level Quelques

changements doivent être engagés par les entreprises, à un niveau opérationnel

o Important changes need to be udnertaken by companies, including the business level

D’importants changements doivent être engagés par les entreprises, y compris au niveau

stratégique

39. Are you aware on the main challenges that companies need to face when embarking the

digitalization journey? Etes-vous informé des principaux défis auxquels les entreprises doivent

faire face quand elles s’engagent dans la transformation numérique ?

(Select only ONE of the following answers) Sélectionner une seule des réponses suivantes

o I’m not informed about the main challenges je ne suis pas informé des défis principaux

o I’m informed of some potential challenges je suis informé de quelques défis potentiels

o I’m informed of most of the potential challenges je suis informé de la plupart des défis

potentiels

o I’m fully aware of the main challenges je suis complètement informé des défis principaux

MODULE 2: AVAILABLE INSTRUMENTS FOR COMPANIES AND INTERMEDIARY NETWORK

INSTRUMENTS DISPONIBLES POUR LES ENTREPRISES ET POUR LE RESEAU DES

INTERMEDIAIRES

40. Are you informed on the main Regional/National/European specific plan and policies on

Industry 4.0? Etes-vous informé des principaux programmes et politiques pour l’industrie 4.0 au

niveau régional/national/européen?

(Select only ONE of the following answers) Sélectionner une seule des réponses suivantes

o I’m not informed Je ne suis pas informé

o I’m partially informed Je suis partiellement informé

o I’m fully informed Je suis très bien informé

o I’m fully informed and I can provide support to companies in its implementation Je suis

très bien informé et je peux apporter un support aux entreprises dans la mise en œuvre

de l’industrie 4.0

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41. Are you informed about policy instruments/initiatives to support companies undertaking the

digitalization process? Etes-vous informé des instruments/initiatives politiques pour aider les

entreprises à s’engager dans la transformation digitale ?

(Select only ONE of the following answers) Sélectionner une seule des réponses suivantes

o I’m not informed Je ne suis pas informé

o I’m informed only at a Regional level Je suis uniquement informé à un niveau régional

o I’m informed only at a Regional and National level Je suis uniquement informé à un

niveau régional et national

o I’m informed at Regional, National and European level Je suis informé au niveau

régional, national et européen

42. Companies have to be supported during the digitalization path and need to be addressed to the

right partners (e.g. technologies providers, research centers, …). Did you map or are you aware

of the main partners and experts that could respond to companies’ needs in your Region? Les

entreprises doivent être accompagnées dans leur processus de transformation digitale et

doivent être orientées vers les bons partenaires (par exemple les offreurs de technologies, des

centres de recherche, …) Avez-vous cartographié ou avez-vous connaissance des principaux

partenaires et experts qui peuvent répondre aux besoins des entreprises dans votre région ?

(Select only ONE of the following answers) Sélectionner UNE seule des réponses suivantes

o I’m not aware Je ne les connais pas

o I know few local experts/potential partners thanks to personal relationships Je connais

quelques experts/partenaires potentiels grâce à des relations personnelles

o I know some local experts/potential partners Je connais quelques experts/partenaires

potentiels

o I’m fully aware of the local experts/potential partners Je connais parfaitement les

experts/partenaires locaux

43. Are there any tools or instruments for intermediaries where they can find all relevant information

and services to support companies on digitalization? Existe-t-il des outils ou instruments pour

les intermédiaires où ils peuvent trouver des informations pertinentes pour aider les entreprises

dans leur transformation digitale ?

(Select only ONE of the following answers) Sélectionner UNE seule des réponses suivantes

o There are NO tools or instruments for this purpose Il n’y a AUCUN instrument existant

pour cela

o I don’t know if there are tools or instruments for this purpose Je ne sais pas s’il existe

des instruments ou des outils pour les aider

o I know some tools or instruments for this purpose, but they are incomplete Je connais

quelques outils ou instruments pour cela, mais ils sont incomplets

o I know some tools or instruments for this purpose Je connais quelques outils ou

instruments pour celà

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MODULE 3: INTRODUCTION TO INDUSTRY 4.0 ENABLING TECHNOLOGIES INTRODUCTION AUX

BRIQUES TECHNOLOGIQUES DE L’INDUSTRIE 4.0

44. What is your level of knowledge and awareness on the key Industry 4.0 enabling technologies?

Quel est votre niveau de connaissance et de sensibilisation sur les briques technologiques clés

pour l’Industrie 4.0

(Select only ONE of the following answers) Sélectionner UNE seule des réponses suivantes

o I’m not aware on the key Industry 4.0 enabling technologies Je ne suis pas sensibilitsé

aux briques technologiques clés de l’Industrie 4.0

o I’m aware of some of the key Industry 4.0 enabling technologies Je suis informé sur

quelques briques technologiques clés de l’Industrie 4.0

o I know some of key Industry 4.0 enabling technologies and their related advantages and

challenges Je suis informé sur quelques briques technologiques clés de l’Industrie 4.0,

leurs avantages et contraintes respectifs

o I’m fully aware of the key Industry 4.0 enabling technologies and their related advantages

and challenges Je suis parfaitement informé sur les priques technologiques clés pour

l’Industrie 4.0 et leurs avantages et contraintes respectifs

o Competence is considered one of the main challenge to be faced for a company when

adopting Industry 4.0 technologies. Do you have some clues about this challenge? Les

compétences sont considérées comme un défis principaux des entreprises qui

adoptent l’Industrie 4.0? Avez-vous des connaissances pour faire face à ce défi ?

o I’m not informed Je ne suis pas informé

o I’m partially informed Je suis partiellement informé

o I’m fully informed Je suis très bien informé

o I’m fully informed and I can provide support to companies in its implementation Je suis

très bien informé et je peux apporter de l’aide aux entreprises sur ce volet

compétences

MODULE 4: CHANGE MANAGEMENT AND BUSINESS MODEL INNOVATION MANAGEMENT DU

CHANGEMENT ET INNOVATION DES BUSINESS MODEL

Are you aware of the main principles of change management? Etes-vous informé des principes majeurs

du management du changement ?

(Select ONE of the following answers) Sélectionner UNE des réponses suivantes

o I’m not aware of the main principles of change management Je ne suis pas très bien

sensibilisé aux principes majeurs du management du changement

o I’m aware of some of the main principles of change management Je connais quelques

principes majeurs du management du changement

o I’m aware of most of the main principles of change management Je connais la plupart

des principes du management du changement

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o I’m fully aware of the main principles of change management Je maitrise parfaitement

les principes majeurs du Management du changement

45. Would you be able to use some of the main principles of change management to support

companies in undertaking the digitalization journey? Seriez-vous capable d’utiliser quelques

principes du management du changement pour aider les entreprises qui s’engagent dans la

transformation digitale ?

(Select ONE of the following answers) Sélectionner UNE des réponses suivantes

o I would not be able to put change management principles in practice, and I think they are

not useful Je ne serais pas capable de mettre en pratique les principes de management

du changement et je pense qu’ils ne sont très utiles

o I would not be able to put change management principles in practice, and I think they are

very useful Je ne serais pas capable de mettre en pratique les principes de management

du changement et je pense qu’ils sont très utiles

o I would be able to put change management principles in practice, but I think they are not

useful Je serais capable de mettre en pratique les principes de Management du

changement, mais je pense qu’ils ne sont pas utiles

o I would be able to put change management principles in practice or to redirect SME to

the right partner, and I think they are very useful Je serais capable de mettre en pratique

les principes de Management du changement et je pense qu’ils sont très utiles

MODULE 5: CASE STUDIES ETUDES DE CAS

46. When explaining SMEs the added value and potential advantages coming from digitalization, it

is important to provide them with some concrete examples of companies that have already

successfully implemented digital technologies. Would you be able to show concrete examples?

Quand on explique aux PME la valeur ajoutée et les avantages générés par la transformation

numérique, il est important de leur apporter des exemples concrets d’entreprises qui ont réalisé

leur transformation avec succès. Seriez-vous capable de montrer des exemples concrêts ?

(Select only ONE of the following answers) Sélectionner UNE seule des réponses suivantes

o No, I would not be able to provide concrete examples of companies successfully

implemented digital technologies. Non, je ne serai pas capable de fournir des exemples

concrêts d’entreprises qui ont réussi leur transformation numérique

o Yes, I would be able to provide few concrete examples of companies successfully

implemented digital technologies. Oui, je ne serai capable de fournir des exemples

concrêts d’entreprises qui ont réussi leur transformation numérique

o Yes, I would be able to provide many concrete examples of companies, varying

according to the size and the industry, successfully implemented digital technologies

Oui, je ne serai capable de fournir de nombreux exemples concrêts d’entreprises de

différentes tailles et dans différents secteurs industriels qui ont réussi leur

transformation numérique

o Yes, I would be able to provide many concrete examples of companies, varying

according to the size and the industry, successfully implemented digital technologies

and also cocnrete examples of companies that have failed in adopting digital

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technologies, and the related reasons. Oui, je ne serai capable de fournir de nombreux

exemples concrets d’entreprises de différentes tailles et dans différents secteurs

industriels qui ont réussi leur transformation numérique et aussi des exemples concrets

d’entreprises qui ont échoué dans l’adoption de technologies numériques, et les

raisons de leur échec.

MODULE 6: THE APPROACH WITH COMPANIES: TOOLS AND METHODS AND FOLLOW-UP OF

THE TRAINING PROGRAM L’APPROCHE AVEC LES ENTREPRISES : OUTILS ET METHODES ET

SUIVI DU PROGRAMME DE FORMATION

47. Are you aware of the main tools to assess company’s digital readiness level? Etes-vous

sensibilisé aux principaux outils d’évaluation de la maturité numérique des entreprises ?

(Select only ONE of the following answers) Sélectionner UNE seule des réponses suivantes

o I’m not aware of the main existing tools to assess company’s digital readiness level Je

ne suis pas sensibilisé aux principaux outils d’évaluation de la maturité numérique des

entreprises

o I’m aware of some existing tools to assess company’s digital readiness level, but only

theoretically. Je suis sensibilisé aux principaux outils d’évaluation de la maturité

numérique des entreprises, mais uniquement sur la théorie

o I know some of the main tools to assess company’s digital readiness level, and I would

be able to perform the assessment in the company Je connais quelques outils

d’évaluation de la maturité numérique des entreprises et je serais capable d’évaluer

une entreprise

o I’m fully aware of the main existing tools to assess company’s digital readiness level,

and I would be able to choose the right assessment according to company needs and

perform it in the company, or to redirect SME to the right partner. Je maîtrise les

principaux outils d’évaluation de la maturité numérique et je serais capable de choisir le

bon outil compte tenu des besoins de l’entreprise et de réaliser le diagnostic dans

l’entreprise ou d’orienter la PME vers le bon partenaire.

o

48. Would you be able, according to the current digital level status of the company, to define a

digital roadmap/strategy for the company? Seriez-vous capable, au vu de son niveau de

maturité numérique actuel, de définir une stratégie/feuille de route numérique pour

l’entreprise ?

(Select only ONE of the following answers) Sélectionner UNE seule des réponses suivantes

o No, I would not be able to define a digital roadmap/strategy for the company Non, je ne

serais pas capable de définir stratégie/feuille de route numérique pour l’entreprise

o Yes, I would be able to define a basic general digital roadmap/strategy for the company

Oui, je serais capable de définir une stratégie/feuille de route numérique générale de

base pour l’entreprise

o Yes, I would be able to define a specific digital roadmap/strategy for the company, but

only for some industries Oui, je serais capable de définir une stratégie/feuille de route

numérique spécifique pour l’entreprise, mais uniquement pour certaines industries

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o Yes, I would be able to define a specific digital roadmap/strategy for the company

independently from industries or to redirect the SME to the right partner Oui, je serais

capable de définir une stratégie/feuille de route numérique spécifique pour

l’entreprise indépendemment de son secteur industriel ou d’orienter la PME vers le bon

partenaire

49. Trendmonitoring can be of big relevance in the future for intermediary institutions. Are you

familiar with current and upcoming trends of various professional fields? Le suivi des tendances

peut être très pertinent dans le futur pour les organisations intermédiaires. Etes-vous familier

des tendances actuelles et à venir des différents champs professionnels?

o No, I’m not aware of the main innovation trends Non, je ne suis pas au courant des

principales tendances d’innovation.

o Yes, I’m aware of the main innovation trends but only related to my action field (e.g.

one of the S3 specialization area) Oui, je suis sensibilisé aux principales tendances

d’innovation, mais uniquement celles en lien avec mon champs d’action (par exemple

un des domaines de spécialisation des S3 – Smart Strategic Specialization)

o Yes, I’m aware of the main inn\ovation trends in several action fields Oui, je suis

sensibilisé aux principales tendances d’innovation, dans plusieurs champs d’actions

o Yes, I’m aware of the main innovation trends in several action fields and I’ll be able to

guide SMEs accordingly, supporting them in defining a coherent innovation

roadmap/startegy. Oui, je suis sensibilisé des principales tendances d’innovation, dans

plusieurs champs d’action et je serai capable d’orienter les PME en les aidant à définir

une stratégie/feuille de route d’innovation.

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1.4. Slovenian Translation

SMART-SPACE orodje za samoocenjevanje smo razvili za spremljanje in spodbujanje znanja

izvajalcev v posredniških organizacijah. Namen orodja je predvsem podpora usposabljanju in

procesu krepitve zmogljivosti ter razširjanje kulture digitalnih inovacij na območju Alp.

Elektronski naslov

Organizacija

Regija

MODUL 1: INDUSTRIJA 4.0 IN ORGANIZACIJSKE SPREMEMBE: VPLIV NA PODJETJA IN NOVI

SCENARIJI

50. Kako presojate svojo raven poznavanja glavnih idej in konceptov industrije 4.0? (Samoocenite

svojo stopnjo poznavanja z oceno od 1 do 4, pri čemer 1 pomeni ”Zelo nizka stopnja poznavanja”

in 4 pomeni “Popolno poznavanje”)

51. Poznate glavne potencialne prednosti za podjetja, ki izhajajo iz sprejetja tehnologij industrije 4.0?

(Izberite ENEGA od spodnjih odgovorov)

o Ne poznam glavnih potencialnih prednosti

o Poznam nekatere potencialne prednosti

o Poznam večino potencialnih prednosti

o Popolnoma poznam glavne potencialne prednosti

52. Bi lahko navedli vsaj en primer:

• Okoljskega učinka

o DA/NE

o Družbenega učinka

o DA/NE

• Operativnega učinka

o DA/NE

o Ekonomskega učinka

o DA/NE

53. Menite, da podjetja potrebujejo spremembe, da bi uspešno digitalizirala svoje poslovanje?

(Izberite ENEGA od spodnjih odgovorov)

o Podjetjem ni potrebno uvajati nobenih sprememb

o Podjetja morajo uvesti samo manjše spremembe

o Podjetja morajo uvesti nekatere spremembe na operativni ravni

o Podjetja morajo uvesti pomembne spremembe, tudi na poslovni ravni

54. Poznate glavne izzive podjetij, ki se podajajo v digitalizacijo celotnega poslovanja?

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(Izberite ENEGA od spodnjih odgovorov)

o Ne poznam glavnih izzivov

o Poznam nekatere potencialne izzive

o Poznam večino potencialnih izzivov

o Popolnoma poznam glavne izzive

MODUL 2: UKREPI ZA PODJETJA IN POSREDNIŠKE MREŽE

55. Poznate glavne regijske/državne/evropske konkretne načrte in politike v zvezi z industrijo 4.0?

(Izberite ENEGA od spodnjih odgovorov)

o Ne poznam

o Poznam jih le delno

o Poznam jih dobro

o Poznam jih dobro in lahko nudim podporo podjetjem pri njihovem uveljavljanju

56. Poznate ukrepe in pobude za podporo podjetjem pri uvajanju procesa digitalizacije?

(Izberite ENEGA od spodnjih odgovorov)

o Ne poznam

o Poznam le tiste na regijskem nivoju

o Poznam le tiste na regijskem in državnem nivoju

o Poznam instrumente/ukrepe na regijskem, državnem in evropskem nivoju

57. Podjetja potrebujejo podporo v procesu digitalizacije, njihove potrebe pa morajo biti naslovljene

na ustrezne partnerje (npr. ponudnike tehnologij, raziskovalne centre,…). Ste identificirali oz. ali

poznate najpomembnejše partnerje ali strokovnjeke, ki bi v vaši regiji lahko nudili podjetjem

ustrezno podporo?

(Izberite ENEGA od spodnjih odgovorov)

Ne poznam

Poznam nekaj lokalnih strokovnjakov/potencialnih partnerjev zahvaljujoč osebnemu

znanstvu

Poznam več lokalnih strokovnjakov/potencialnih partnerjev

Dobro poznam lokalne strokovnjake/potencialne partnerje

58. Ali so na voljo ustrezna orodja ali instrumenti za posredniške organizacije, kjer lahko najdejo

vse informacije in storitve za podporo podjetjem pri digitalizaciji?

(Izberite ENEGA od spodnjih odgovorov)

Za ta namen ni na voljo nobenih orodij ali instrumentov

Ne vem, ali so za ta namen na voljo kakšna orodja ali instrumenti

Poznam nekatera orodja ali instrumente za ta namen, vendar so nepopolni

Poznam nekatera orodja ali instrumente za ta namen

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MODUL 3: UVAJANJE SPODBUJEVALNIH TEHNOLOGIJ INDUSTRIJE 4.0

59. Kakšna je vaša raven poznavanja ključnih spodbujevalnih tehnologij industrije 4.0?

(Izberite ENEGA od spodnjih odgovorov)

Nisem seznanjen/a s ključnimi spodbujevalnimi tehnologijami industrije 4.0

Seznanjen/a sem z nekaterimi ključnimi spodbujevalnimi tehnologijami industrije 4.0

Poznam nekatere ključne spodbujevalne tehnologije industrije 4.0 in z njimi povezane

prednosti in izzive

Popolnoma poznam nekatere ključne spodbujevalne tehnologije industrije 4.0 in z njimi

povezane prednosti in izzive

60. Ustrezne kompetence predstavljajo enega od glavnih izzivov za podjetja, ki uvajajo tehnologije

industrije 4.0. Ste seznanjeni s tem izzivom?

Nisem seznanjen/a

Delno sem seznanjen/a

Popolnoma sem seznanjen/a

Popolnoma sem seznanjen/a in lahko ponudim podporo podjetjem pri reševanju tega izziva

MODUL 4: UPRAVLJANJE SPREMEMB IN INOVACIJA POSLOVNEGA MODELA

61. Poznate glavna načela upravljanja sprememb?

(Izberite ENEGA od spodnjih odgovorov)

Ne poznam glavnih načel upravljanja sprememb

Poznam nekatera glavna načela upravljanja sprememb

Poznam večino glavnih načel upravljanja sprememb

Dobro poznam glavna načela upravljanja sprememb

62. Bi lahko uporabili nekatera glavna načela upravljanja sprememb za podporo podjetjem pri

uvajanju digitalizacije?

(Izberite ENEGA od spodnjih odgovorov)

Ne bi mogel/mogla uvajati načel upravljanja sprememb v prakso, poleg tega mislim, da niso

uporabna

Ne bi mogel/mogla uvajati načel upravljanja sprememb v prakso, vendar mislim, da so zelo

uporabna

Mogel/Mogla bi uvajati načela upravljanja sprememb v prakso, vendar mislim, da niso

uporabna

Mogel/Mogla bi uvajati načela upravljanja sprememb v prakso ali podjetje usmeriti k

ustreznemu partnerju in mislim, da so zelo uporabna.

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MODUL 5: ŠTUDIJE PRIMEROV

63. Ko malim in srednjim podjetjem pojasnjujemo dodano vrednost in potencialne prednosti, ki

izhajajo iz digitalizacije, je pomembno, da jim predstavimo nekaj konkretnih primerov podjetij, ki

so že uspešno uvedla digitalne tehnologije. Bi vi lahko pokazali na konkreten primer?

(Izberite ENEGA od spodnjih odgovorov)

Ne, ne bi mogel/mogla pokazati konkretnega primera podjetja, ki je uspešno uvedlo

digitalne tehnologije

Da, lahko bi pokazal/a nekaj konkretnih primerov podjetij, ki so uspešno uvedla digitalne

tehnologije

Da, lahko bi pokazal/a veliko konkretnih primerov podjetij različnih velikosti in iz različnih

panog, ki so uspešno uvedla digitalne tehnologije

Da, lahko bi pokazal/a veliko konkretnih primerov podjetij različnih velikosti in iz različnih

panog, ki so uspešno uvedla digitalne tehnologije, pa tudi konkretne primere podjetij, ki so

neuspešno uvajala digitalne tehnologije, in vzroke za njihovo neuspešnost

MODUL 6: PRISTOP S PODJETJI: ORODJA IN METODE TER NADALJNJI PROGRAMI

USPOSABLJANJA

64. Poznate glavna orodja za oceno ravni digitalne pripravljenosti podjetja?

(Izberite ENEGA od spodnjih odgovorov)

Ne poznam glavnih orodij za oceno ravni digitalne pripravljenosti podjetja

Poznam nekatera orodja za oceno ravni digitalne pripravljenosti podjetja, vendar le

teoretično

Poznam nekatera orodja za oceno ravni digitalne pripravljenosti podjetja in bi bil/a

sposoben/sposobna narediti tako oceno podjetja

Dobro poznam glavna orodja za oceno ravni digitalne pripravljenosti podjetja, med njimi

lahko izberem ustreznega in naredim oceno ravni digitalne pripravljenosti podjetja oz.

preusmerim podjetje na primernega partnerja

65. Bi lahko, glede na trenutno stanje digitalne ravni podjetja, opredelili digitalni načrt/strategijo

podjetja?

(Izberite ENEGA od spodnjih odgovorov)

Ne, digitalnega načrta/strategije podjetja ne bi mogel/mogla opredeliti

Da, lahko bi opredelil/a osnovni splošni digitalni načrt/strategijo podjetja

Da, lahko bi opredelil/a specifični digitalni načrt/strategijo za podjetje, vendar samo za

nekatere panoge

Da, lahko bi opredelil/a specifični digitalni načrt/strategijo za podjetje ne glede na panogo

oz. preusmerim podjetje na primernega partnerja

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66. Spremljanje trendov je lahko v prihodnosti za posredniške institucije zelo pomembno. Ste

seznanjeni s sedanjimi in prihajajočimi trendi na različnih strokovnih področjih?

Ne, nisem seznanjen/a z glavnimi inovacijskimi trendi

Da, seznanjen/a sem z glavnimi inovacijskimi trendi, ampak le s tistimi v zvezi z mojim

področjem dela (npr. z enim od področij specializacije iz strategije pametne specializacije)

Da, seznanjen/a sem z glavnimi inovacijskimi trendi na različnih področjih

Da, seznanjen/a sem z glavnimi inovacijskimi trendi na različnih področjih in bi MSP lahko

usmerjal/a in jim nudil/a podporo pri določanju koherentnega inovacijskega načrta/strategije