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China Internet plus policy will transform industries
Internet + Manufacturing • Factory operations
• Supply chain
• Maintenance
• 3D printing
• Automation
Internet + Finance
• Health
• Education
• Travel
• Entertainment
• Food, Beverage
Internet + Government
• Customer centric
• Governance model
• Government devices
• Security
• Share platforms
Internet + Agriculture
• Weather / water
• Tractors etc
• Drones
• Land health
• Supply chain
Internet + Medical
• On demand
• Patient management
• Remote care
• Wearables
Internet plus Industry Drivers Handsets, devices
and internet Data Exchange System optimisation New Business Models Social transformation
New Economic Growth Engine: From “Made in China ”to “Create in China” entrepreneurial innovation collaborative manufacturing modern agriculture smart energy
inclusive finance livelihood service high efficient logistics E - commerce
convenient transportation green ecosystem artificial intelligence accessible services
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Other countries including Malaysia are taking the digital enablement route as a core policy driver ….
Accelerating human capital development
Enhancing inclusiveness towards an equitable society
• Enhancing delivery systems and
wealth creation of B40 household
• Balancing growth, preferential attachment and government services access
• Translating innovations to wealth
• Enabling businesses to reach un
tapped markets
Strengthening infrastructure to support economic expansion
• Facilitate internet economy by
reducing barriers to entry
• Monetise BNM real time payment network by faster mobile commerce
Re-engineering growth for greater prosperity
• Redesigning government services
trust and integrity
• Transforming service sector and strengthening SMEs
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But the realities show that the social divide maybe increasing as our lives go digital
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These challenges require a new way to think about policy and society …. Its time to rethink government….. Government 2.0
Taxes by the citizens
Government as a vending machine
Roads & infrastructure
Citizen services
Governance & equity
Law & security
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Government 2.0 strategy is about digital enablement and reducing digital divide
Its not a policy option. It’s a delivery crisis.
Strategy is delivery.
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Citizens are already using multiple government services and digital enablement provides scale and feedback loop
• Digital scale • Safe and accessible • Efficient and fast
Social Transfers +
• Crowd sourcing • Authenticated beneficiary • Access to schemes
Wealth creation +
• Enhance penetration • Devise high level project • Licenses and legal
stakeholders
Insurance +
• Access to services • Fast payments • Online consultants
Hospital +
• Ticketing and information • Share information • Complains and feedback
Transport +
• Pay by IDs • Reduce costs • Remove congestion
Parking +
• Low cost access • New business model • Power to citizens
Finance +
• Infringements, payments • Information access • Update credentials
Police +
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e-government and digital enablement brings massive dividends to citizens … low income benefit the most
Source: Malaysia median income to hourly wage: Malaysia Bureau of Statistics & Huawei Analysis
Million USD
34M USD annual savings from digital vouchers for public Time savings & congestion reduction
30 Minutes
30 Minutes
30 Minutes
20 Minutes
Now/ Analog
≈ 110 Minutes
≈ 10 Minutes
30 Minutes
30 Minutes
30 Minutes
20 Minutes
Digital
≈ 30 Minutes
*
*
27M USD
6.8M USD
90% Reduction 37.35
10.2
3.4
5
10
15
20
25
30
35
40
Analog Digital Online Only
All Online
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Digital enablement for government leads to a bigger case of transformation
Digital enablement is not about web sites and apps
It is how we transform the government
10
Three steps to reduce digital divide through government policy intervention
• Vertical vs. Horizontal • RACI matrix • Local vs. Central
Step 1: Shape
• Procurement process • Sandboxing • Ecosystem partners
Step 3: Process
• Alpha, Beta, Live • User Journey • A/B Testing
Step 2: Language
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The process to bring e-government mainstream and get citizens at the centre of service design
Use
r Nee
ds?
Policy Capturing requirements & procurement Development Launch
Use
r Nee
ds?
LIVE Discovery ALPHA BETA
Copyright©2015 Huawei Technologies Co., Ltd. All Rights Reserved. The information in this document may contain predictive statements including, without limitation, statements regarding the future financial and operating results, future product portfolio, new technology, etc. There are a number of factors that could cause actual results and developments to differ materially from those expressed or implied in the predictive statements. Therefore, such information is provided for reference purpose only and constitutes neither an offer nor an acceptance. Huawei may change the information at any time without notice.