SMARTER, SIMPLY SUPERIOR WI-FI FOR HOTELSLSELSTELTEOTOTHOHOR HR H

Keeping People Connected™

FASTER, MORE RELIABLE WI-FI SERVICES AT A LOWER OVERALL COST OF OWNERSHIP

IS ESSENTIAL. IT MUST BE EVERYWHERE, INDOORS AND OUT, STABLE AND STRONG

ENOUGH TO SUPPORT THE MOST DEMANDING MULTIMEDIA APPLICATIONS. IF NOT,

GUESTS WON’T COME BACK. RUCKUS ZONEFLEX™ IS NOW THE GOLD STANDARD FOR

HOTELS AROUND THE WORLD.

WI-FI IS NO LONGER JUST ANOTHER AMENITY FOR HOTELS; IT’S A PREREQUISITE FOR DOING BUSINESS.

ONE NETWORK FOR ALL CONVERGED SERVICES

Ruckus Smart Wi-Fi supports essential business and guest optimization services — from the back offi ce to point-of-sale

terminals to IP-based devices everywhere.

Ruckus Smart Wi-Fi connects wireless kiosks giving guests access to infor-mation at anytime, especially when the front desk is busy with check-ins and check-outs.

Today, hotels need Wi-Fi for far more than just Internet access. With Ruckus dual-band 802.11n access points, hoteliers can now deploy a single,

reliable wireless infrastructure to concurrently support all essential business applications includ-ing: tiered high-speed Internet access, point-of-sale terminals, IP-based video on demand, back offi ce and service optimization services, voice over IP, digital signage and kiosks to in-room IP-enabled devices of all kinds.

Ruckus Smart Wi-Fi enables uninterrupted voice communication between hotel staff equipped with third-party IP-based devices.

Ruckus Smart Wi-Fi ensures fl icker-free video for guests.

UNMATCHED MULTIMEDIA SUPPORT

IP-based video streaming, voice communications and other multime-dia applications such as digital signage are quickly become essentials. Unlike other wireless systems, Ruckus ZoneFlex was purpose-built for multimedia. Our patented dynamic beamforming and traffi c engineering technologies uniquely classify, schedule, prioritize and optimize latency-sensitive multimedia traffi c to ensure fl icker-free video for guests, or crystal-clear voice between hotel staff using IP-based phones.

Ruckus 802.11n AP Typical 802.11n AP

UpperFloor

Lower Floor 125

ft 125

ft

35-75 Mbps 75-100 Mbps 100-125 Mbps 125-150 Mbps AP on upper floor

AP AP

AP upstairs

AP upstairs

Source: Ruckus Customer Test Location: Commercial building in Canada

125 ft

125 ft

200 ft 200 ft

200 ft 200 ft

RUCKUS SMART WI-FI DELIVERS MORE CONSISTENT PERFORMANCE

AT LONGER DISTANCES

Ruckus Smart Wi-Fi versus the alternative

MORE RELIABLE WI-FI EVERYWHEREWITH FEWER APS

Ruckus Smart Wi-Fi uniquely delivers the most reliable Wi-Fi signals possible. Patented Ruckus Wi-Fi technology called BeamFlex™ directs Wi-Fi signals toward associated clients, picking the best performing path and constantly routing signals around interference as it is encountered. A single Ruckus ZoneFlex AP delivers two- to four-times the range of any conventional AP. In over 90 percent of our installs, hotels were able to reduce their original AP count by as much as 35-40 percent saving them signifi cant capital expense.

Many hotels just don’t have Ethernet everywhere. To help, the Ruckus ZoneFlex system supports Smart Mesh Networking. This lets hotels easily add Wi-Fi by simply plugging AP into a power outlet. This eliminates disrup-tive and costly Ethernet cabling the associated opera-tional expenses. An advanced smart antenna array en-sures unprecedented reliability for the mesh backbone, minimizing packet loss, steering signals over the fastest paths and increasing range between mesh nodes.

EXTEND WI-FI WHERE OTHERS CAN’T WITH SMART MESHING

Your guests can relax anywhere because they’re never out of touch.

With Ruckus Smart Wi-Fi, wherever your guests go, there we are.

“We were amazed at how few APs we needed with this much space and

how easy the system was to deploy. We needed only 10 APs to provide

complete common area coverage in our Grande St. Lucian resort which

covers almost 45 acres. The Ruckus ZoneFlex system was simply the most cost-effective wireless LAN system we could fi nd with the precise set of func-tions we needed — indoors and out.”

BOBBY STEWARTTreasury Director

Resorts International

“The Ruckus Wireless dual-band 802.11n system was the only one we could find that was purposely designed to support concurrent IP-streaming VOD and HSIA over the same infrastructure. This eliminated some severe headaches for us, simplified our deployment and was more cost-effective than running more wires everywhere.”

Hotels and their guests shouldn’t be disturbed. The ZoneFlex WLAN system confi gures in minutes and can be installed in less than half the time it takes to deploy any Wi-Fi alternative. A simple wizard enables complex confi guration in minutes. Deploy APs wher-ever service is needed, with or without Ethernet. APs automatically confi gure, register with the ZoneDirector and you’re off and running.

INSANELY SIMPLE WI-FI DEPLOYMENT THAT’S FAST, EASY AND NON-DISRUPTIVE

ELEGANT AND EASY GUEST NETWORKING

Hotels can offer Wi-Fi in guest rooms and com-mon areas for free, or bundled in a communications package. With ZoneFlex, guest networking is easily enabled through a highly intuitive, browser-based facility that lets any guest-facing staff generate a unique Wi-Fi guest pass in less than 60 seconds.

The Ruckus ZoneFlex WLAN system confi gures in minutes so your guests will never be disturbed.

ZoneFlex7363

2.4 GHz / 802.11nWi-Fi Wall Switch

LAN1 LAN2 LAN3 LAN4

2.4Ghz

• Elegant in-wall design• Integrated 2.4GHz 802.11n Wi-Fi• Centrally managed• Integrated wired connectivity with PoE in/PoE out support• Pass through support for digital phones

FLEXIBLE IN-ROOM DEPLOYMENT OPTIONS

Embedded Wi-Fi wall jacks or sleek dual-band access points deliver the best

possible user experience

• 5GHz band allows support for IP-based video• Multiple SSIDs for HSIA and other services• Wired connectivity for IP phones and laptops• Elegant design easily concealed and secured

DONALD O’GRADY Director of Property Technology

WE’RE FEELING THE LOVE FROM A MARQUEE LIST OF WORLD RENOWNED CUSTOMERS

The InterContinental Mark Hopkins Hotel is an historic 19-story high-end luxury property located in the heart of San Francisco. With 380 guest rooms, 20 meeting rooms and over 350 staff, the Mark Hopkins is con-structed of thick metal lathe walls with con-crete plaster. This makes the propagation of Wi-Fi signals extremely diffi cult, especially for latency-applications like voice over IP.

To increase customer service, the Mark Hopkins had purchased some 100 IP-based Vocera communications badges for their customer-facing and engineering staff. With the badges, staff could easily notify colleagues to alert them to a problem, service request or arriving VIP.

To support its Vocera VoIP over Wi-Fi application, the Mark Hopkins initially installed Cisco 1200s with RF amplifi ers and 5dBi cone antennas to better reach the Vocera badges that integrated low-power Wi-Fi chips. But when the system failed to deliver, due to co-channel interference prob-lems, staff started to defect.

After RF noise was discovered to cause dropped connection, jitter and delays, the Mark Hopkins replaced them with Ruckus ZoneFlex 2942. Smart Wi-Fi APs that pro-vide automatic interference mitigation and rejection. Since that time, the problems have disappeared and groups in the hotel that previously refused to use the system now swear by it.

RUCKUS STOPS THE JITTERS AT THE INTERCONTINENTAL MARK HOPKINS HOTEL

GREAT HOTELS ARE CHOOSING RUCKUS SMART WI-FI SOLUTIONS TO SOLVE

CHALLENGES THAT STUMP COMPETITORS

PROBLEM RUCKUS SMART WI-FI SOLUTION

SPOTTY COVERAGE High-gain smart antenna system extends Wi-Fi signals two to four times farther, requiring fewer APs per hotel

GUEST NETWORKING Intuitive, browser-based facility lets any guest-facing staff generate a unique and timed Wi-Fi guest pass in less than 60 seconds

CONSISTENT WIRELESS HSIA FOR GUESTS

Patented beamforming and smart antenna array technology within every Ruckus smart Wi-Fi access point ensures stable client connectivity and mitigates packet loss to ensure the highest performance possible

CONVERGED SERVICES OVER WI-FI

Provides up to 32 discrete WLAN networks that can be used to concurrently support IP-based video, voice, HSIA, digital adver-tising and back offi ce applications

COMPLEX, CUMBERSOME DEPLOYMENT

Long-range high-gain access points require fewer nodes to cover a given area and allow Wi-Fi services to be offered in areas where Ethernet cabling doesn’t exist or can’t be pulled through advanced wireless meshing

VOICE OVER WI-FI Advanced Wi-Fi signal controls and quality of service technology provide superior support of IP-based VoIP phone and Wi-Fi badges

IP-BASED VIDEO SUPPORT WITHOUT NEW WIRING

Dual-band 802.11n delivers picture-perfect streaming of high-defi nition, IP-based video over the same network used to provide HSIA

UNIFIED NETWORK Indoor and outdoor access points mesh together and managed centrally by the ZoneDirector

ZoneFlex7363

Mesh

ZoneDirector3000

ZoneDirector3000

LAN1 LAN2 LAN3 LAN4

In-Room Wi-Fi Wall Switch

GuestRoom

Towers

Lobby

Convention Center

PoolArea

HSIA and IP VOD over 802.11n

Reliable Indoor Meshing

Meshable, Dual-Band Outdoor APs

ZoneDirector3XXX or 1XXX

FlexMaster EMS

End-to-End Management

Ethernet

Access

2.4 GHz / 802.11nWi-Fi Wall Switch

RUCKUS SMART WI-FI DELIVERSHOSPITALITY’S MOST FLEXIBLE DEPLOYMENT OPTIONS

HSIA • Converged Services • IP VOD • VoIP • PoS • Guest NetworkingService Optimization • Back Offi ce Administration • Digital Signage

HOSPITALIOSPITALIOSPITALIOSPITALIOSPITALIOSPITALIHOSPITALIHOSPITALIHOSPITALIHOSPITALIHOSPITALIHOSPITALIHOSPITALIHOSPITALIHOSPITALIHOSPITALIALIALIALIALITYTYTYTYTYTYTYTYTYTTTTTTRUCKUS (REALLY) SMART WI-FI PRODUCTS

C O M P L E T E P O R T F O L I O F O R

Copyright © 2010, Ruckus Wireless, Inc. All rights reserved. Ruckus Wireless and Ruckus Wireless design are registered in the U.S. Patent and Trademark Office. Ruckus Wireless, the Ruckus Wireless logo, BeamFlex, ZoneFlex, MediaFlex, MetroFlex, FlexMaster, ZoneDirector, SpeedFlex, SmartCast, and Dynamic PSK are trademarks of Ruckus Wireless, Inc. in the United States and other countries. All other trademarks mentioned in this document are the property of their respective owners. 804-71562-001 rev 01

ZoneFlex 7962Indoor dual-band, two-port 802.11n AP with

integrated smart antenna array and PoE (802.3af)

support

ZoneFlex 2741Outdoor single-band,

one-port 802.11b/g AP with integrated smart antenna array on PoE

(802.3af) support

ZoneFlex 7731Outdoor long-range,

point-to-point802.11n 5GHz bridge

FlexMasterLinux-based remote

Wi-Fi system management software

ZoneFlex 7025Indoor 802.11n

wall jack with fi ve ports of Ethernet

MediaFlex802.11n Adapter

One port 802.11n (5GHz) Wi-Fi to Ethernet bridge

ZoneDirectorControllers

Central wireless LAN controllers supporting from 6 to 500 Ruckus

APs

ZoneSwitch 4224Fully Managed 24 port Layer 2 Gigabit Smart Switches with 802.3at

PoE

ZoneFlex 7300Indoor single- and dual-

band, three-port 802.11n AP with integrated smart antenna array and PoE

(802.3af) support

ZoneFlex 2942Indoor single-band,

two-port 802.11b/g AP with integrated smart antenna array and PoE

(802.3af) support

ZoneFlex 7762Outdoor dual-band, two-port 802.11n AP with integrated smart antenna array and PoE

(802.3at/af) support

LAN1 LAN2 LAN3 LAN4

Keeping People Connected™

Hotel Internet Services, Inc. – East Coast2138 Alternate 19 NorthSuite APalm Harbor, FL 34683

Hotel Internet Services, Inc. – West Coast4596 Ish Drive Suite #200Simi Valley, CA 93063

www.hotelwifi.com866.265.7575 Ext. 701