SmartMonitor - Product overview - Rohde & Schwarz · PDF fileıThe RAN is more dynamic ... GSM, GPRS, EDGE, WCDMA, HSDPA, HSPA+, ... SmartMonitor_-_Product_overview Created Date

Mobile Network Testing

SmartMonitor – Product overview

Walter Yoong

10 May 2017

Service Quality Monitoring

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• Service Quality Monitoring

• SmartMonitor

• QualiPoc Android Probe

ı More unattended drive tests, data collection and monitoring.ı Monitor and detect network service instabilities, errors or service drops in real timeı QoE based optimizationı The RAN is more dynamic (e.g. C-RAN) so also optimization must be more

versatile and more real time.


Market trends

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Use Casesı Targeted, 24/7 and unattended service quality monitoring in hotspotsı 24/7 and unattended large-scale data collection for network optimization

(drive test)ı Unattended, 24/7 service level agreement (SLA) verification

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Service Quality Monitoring with SmartMonitor

Key Featuresı Web-based SmartMonitor application for Windows, Linux or OS X application

server ı Dashboard providing the latest results and status of the probes in real-timeı Intuitive campaign configuration and fleet operation ı Fast and easy registering of new QualiPoc Probes ı Alarming interface (SMS, Email, SNMP, JSON)ı Tailored user roles offer an efficient and secure system and fleet managementı SmartMonitor can be installed at customer IT locations or customer can use

the cloud version of SmartMonitor hosted by SwissQual.

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Service Quality Monitoring with SmartMonitor

Benefitsı Real-time and 24/7 problem identification through targeted service monitoringı Reduction of operational costs for mobile network optimization thanks to

remotely controlled and configured measurement probes.ı Web-based and future-proof modular product concept, enabling economical

large-scale deploymentsı Provide steady complete satisfaction to end userı Prevent churns because triggering action before the end-user experience is

substantially affected

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• SmartMonitor


Service Quality Monitoring – SmartMonitor Concept

SmartMonitor NetQual NQDI

Call Server

Media Server

Measurement File Server

QualiPoc Android Probe



CSNetworkMobile

Network

IPNetwork

Control, Monitoring, Analysis and Reporting SW

Remote probes

Direct communication

to probes via HTTP/HTTPS NetQual NQDI

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SmartMonitor

Data flow between QualiPoc Probes and back end

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SmartMonitor NetQual NQDI

Measurement File Server(e.g. FTP server)

QualiPoc measurement file (*.sqz)<File upload after test finished or during a

dedicated MF upload job>

QualiPoc measurement file (*.sqz) will be moved to NQDI server and imported into NQDI data base

High level test results and QualiPoc Probe status updates sent directly via open web socket to SmartMonitor

SmartMonitor data base [MySQL]

NQDIdata base [MSSQL]

SmartMonitor

The Core ElementSmartMonitor is a web-based application for: ı Managing a fleet of QualiPoc

Android Probesı Configuring tests and

campaignsı Monitoring status of service

quality in real time

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SmartMonitor

ı Dashboards, providing latest results and probe status in real-timeı Intuitive campaign configuration and fleet operationı Fast and easy registering of new QualiPoc Probesı Tailored user roles offer an efficient and secure system and fleet

management

ı Since web-based, access SmartMonitor from everywhere if Internet is available

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SmartMonitor

DashboardReal Time information on dashboard about unit status and position as well as Test resultsı Interactive dashboards allow drill down and filtering optionsı Overview provides summary information about unit and test

Results and overall success rate.ı Test Details shows detailed information about success rate of

all test types involved in current campaigns, involved units, etc. ı KPI Details shows detailed information

about the Test KPIs, its distribution as well as occurred error codes

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SmartMonitor

Probe ManagementSpecific information about each connected unit

ı Unit delivers subscriber number, device information and other details automatically during registration

ı Unit state information and state historyı Unit groupingı Manager can immediately assign the

new registered probe to test campaignsı Every connected unit will consume one

Connection license out of the licensepool if enabled

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SmartMonitor

Probe registeringSmartMonitor makes registering QualiPoc Android Probes an easy task:ı Every QualiPoc Probe can register itself to SmartMonitorı SmartMonitor offers a QR code that contains the registering URLı QualiPoc Probes already provide their

� Device and model information� Access points� Licensed QualiPoc options � Subscriber number

ı SmartMonitor controls the number of connected probesı No ‘Remote controlled’ option required on QualiPoc Probes anymore

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SmartMonitor

Job and Campaign ManagementIntuitive Job and campaign configurationı Drag & drop new tests into jobı Sequential or parallel sessionsı Action items

� Wait (Pause)� Forcing � Set Access Point� Upload

ı Store often used tests as favorites

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SmartMonitor

User and role managementı The built-in User and role management allows system administrators to

manage the set of users and assign tailored roles and access rights.

ı Roles: � Administrator: Full access and feature set, incl. adding

new users and SmartMonitor settings� Manager: Access to unit management and job / campaign configuration,

dashboard� Test Manager: Access to job and campaign configuration, dashboard� Viewer: Only access to dashboard

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SmartMonitor

Advanced, web-based GUI ı Modern and intuitive user interface of the SmartMonitor facilitates

operation and navigationı User interface automatically adapts its layout to the screen size, regardless of

whether monitored on a large screen in the office or while on the move on a mobile

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SmartMonitor

Communication concept and connection optionsSmart Monitor introduces a new communication concept based on pure HTTP/HTTPSQualiPoc Probes are connected via web socket.Three connection options are available: ı Normal: Connection will be kept open; unit feedback will be sent immediately. �

Real Time! Unit status update and test results immediately reportedı Idle: Connection will be kept open; unit feedback will be sent after job has finished.� No parallel status traffic, results immediately available after test is finished

ı Closed: Connection will be closed; unit feedback will be sent after job has finished. � No open connection during tests, no status update unless test is finished

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SmartMonitor

Communication concept and connection optionsConnection options:ı Normal: Connection will be kept open,

unit status and test results will be sent immediately. � Real Time! Unit status update and test results immediately reported


SmartMonitor

Secure web socket

Test results (KPIs, etc.)

Unit status updates

Recording

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SmartMonitor

Communication concept and connection optionsConnection options:ı Idle: Connection will be kept open; unit feedback will be sent

after job has finished.� No parallel status traffic, results immediately available after test is finished

SmartMonitor

Secure web socket


Unit status updates

Recording

Pings in order to keep web socket alive

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SmartMonitor

Communication concept and connection optionsConnection options:ı Closed: Connection will be closed; unit feedback will be

sent after job has finished. � No open connection during tests, no status update unless test is finished

SmartMonitor

Secure web socket


Unit status updates

Recording

Secure web socketClose web socket before test starts

Test is finished, open web socket again

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SmartMonitor

Live Monitoring

Live Monitoring displays RF parameters and device information from the QualiPoc Android directly to SmartMonitor in real time

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SmartMonitor

Live Monitoringı Create your own workspace to store set

of monitors

ı Fast switching between different workspaces

ı Workspaces are stored per account

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SmartMonitor

Live MonitoringDisplay important device information via Live Monitoring to SmartMonitor:ı CPU frequency and temperatureı Battery level and temperature

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SmartMonitor

Alarming InterfaceSmart Monitor includes an alarming interface.ı Forwards alarms via multiple interfaces to network supervisors� SMS� Email� SNMP (Simple Network Management Protocol)� JSON (JavaScript Object Notation) � Lightweight data-interchange format� Text format that is completely language independent� These properties make JSON an ideal data-interchange language

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SmartMonitor

Alarming interface basicı Convenient alarm configuration on SmartMonitor ı Forwarding alarms via SMS or Email

MNT Meeting #823.05.2017

SmartMonitor


System supervisor

Monitors specified parameters

Reports alarm to SmartMonitor

Notify alarm via SMS or Email

Configure alarm

SmartMonitor

Advanced Alarming supporting SNMP trapsForwarding alarms via SNMP traps ı Supported SNMP protocol versions

� v1� v2c� V3


SmartMonitor

Advanced Alarming supporting SNMP trapsı Forwarding alarms via SNMP traps:


SmartMonitor

QualiPocAndroid Probe

SNMP Monitoring & Management

System

Monitors specified parameters

Report alarm to SmartMonitor Notify system

about alarm via SNMP traps

Configure alarm

SmartMonitor

Advanced Alarming supporting JSON to URL (planned)Smart Monitor with the JSON (JavaScript Object Notation) interface, will provide useful information and data from the real end user perspective to major OSS monitoring systems:

ı Ericsson: Expert Analytics (part of Ericsson Agility Suite)ı Nokia: Service Quality Manager (“Plug-ins and adaptors are available for

multivendor integration)ı Huawei: SmartCare

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SmartMonitor

Test statistics


Test statistics offer to closely monitor test KPIs over a specified time range

ı Filter options � Time � Units� Test type


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• SmartMonitor



QualiPoc Android Probeı Automated smartphone-based network service quality monitoringı Dedicated operation mode on QualiPocı Full technology support:

� GSM, GPRS, EDGE, WCDMA, HSDPA, HSPA+, HSPA DC, LTE, CDMA, EvDO, Wi-Fi

ı Multi-stage watchdog phone supervisionı Remote software update functionalityı Complete QoS test suite: Voice & video quality, data and app

service testsı Full speech testing support to Mobile and Fixed for both downlink

and uplink directions

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QualiPoc Android ProbeAll included what is required for 24/7 operation!ı Stable operating system and application on the smartphoneı Ability to recover automatically from errors and other faulty occasionsı Reliable power supplyı Ability to sustain power loss for a certain period of time

Multi-stage software watchdogı No additional hardware which would

decrease overall stabilityı No additional costs

Multi-stage Software watchdog• Observes the QualiPoc application process

QualiPoc Android• Application which performs all the tests,

collects the L3 and IP data, etc...

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QualiPoc Android Probe Shellı Offers mechanical protection to measurement probe (smartphone)ı Hosts power distribution board and UPSı Fan assuring temperature controlı LED indicating power situationı 12 VDC power inputı Probe Shell is lockable

ı In car mounting kit (optional)

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For in car installation of multiple probes

ı Shock proven mounting systemı Hosts USB hub for power distributionı 12 VDC power input


Phone Mounting Wall (PMW)

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For in car roof installation or stand alone deployment in tough environments

ı Easily replaceable device for future upgradesı Active thermal conditioning for a

superior temperature controlı Stable and optimal temperature

inside the module (23-24°C)ı External temperature

ranges (-40°C to +45°C) ı Shock proven mounting systemı 12 VDC power input


Test device Containment Module (TCM)

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QualiPoc Android Probeı Active, systematic data collection from real end user perspectiveı Rich set of service tests including voice quality (incl. VoLTE, VoWi-Fi),

data, video quality (V-MOS using ITU J.343.1) and app services tests (Dropbox, Facebook, Ookla Speed Test, etc.)

ı Operational reliability� Linux-based Android operating system and a dedicated

multi-stage watchdog (self-healing function) ensure stable and trouble-free operation

ı Energy & temperature management� The integrated back-up battery system (UPS) in combination with an

active ventilation system ensures continuous reliable performance

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SmartMonitor

ConclusionReal time monitoringı Unattended, 24/7 service quality monitoring from end user

perspectiveı Dashboard shows test results and statistics in real time

Easy and intuitive to operateı Drag & drop job and campaign configurationı Alarming interfaceı Tailored roles and access rightsı Access SmartMonitor from everywhere

QualiPoc Probe - Rich set of service testsı Active, systematic data collection ı Voice quality incl. VoLTE and VoWi-Fi, data, video quality and app

service tests (Dropbox, Facebook, Ookla, etc.)ı Reliable operation due to watchdog & self recovering functions

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Thank you

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Documents

SmartMonitor - Product overview - Rohde & Schwarz · PDF fileıThe RAN is more dynamic ... GSM, GPRS, EDGE, WCDMA, HSDPA, HSPA+, ... SmartMonitor_-_Product_overview Created Date