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SMD Agent and Host Agent for z/OSNews, Best Practices and DemoRainer Pfister, SAP SEJochen Röhrig, IBM
zSAP Customer Conference Böblingen – April 16, 2015 Public
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 2Public
© 2015 SAP SE or an SAP affiliate company. All rights reserved.
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Agenda
Introduction: SAP Host Agent & SAP Solution Manager Diagnostics Agent
SAP Solution Manager DB Discovery & OS-Monitoring
Best Practices: Setup Check (Demo)
Related SAP Notes & Hints
Agenda
Agenda
Introduction: SAP Host Agent & SAP Solution Manager Diagnostics Agent
SAP Solution Manager DB Discovery & OS-Monitoring
Best Practices: Setup Check (Demo)
Related SAP Notes & Hints
Agenda
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 6Public
IntroductionSAP Host Agent
• Crucial component of any SAP system
• Must be installed on each operating system (physical or virtual host) on which a component of an SAP system is running (Directory: /usr/sap/hostctrl)
• Manages many aspects on the operating system level, such as: • Starting / stopping of SAP instances• Starting / stopping / status determination of databases• Collecting operating system performance data • Offering services to other SAP components (in particular: to SMD Agent)• …
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IntroductionSAP Solution Manager Diagnostics Agent
• Central component in SAP landscapes managed by SAP Solution Manager
• Must be installed on each system (logical host) managed by the SAP Solution Manager (Default Directory: /usr/sap/DAA)
• Manages many aspects on the operating system level, such as: • Discovery of components that should be managed by the SAP Solution Manager• Collecting and reporting of monitoring data if managed systems to SAP Solution
Manager• …
Agenda
Introduction: SAP Host Agent & SAP Solution Manager Diagnostics Agent
SAP Solution Manager DB Discovery & OS-Monitoring
Best Practices: Setup Check (Demo)
Related SAP Notes & Hints
Agenda
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 9Public
SAP Solution ManagerDiscovery and Monitoring Related Components
SAP Solution Manager 7.1
SLD
Managed System
Database
LMDB
Diagnostics Agent
DBACockpit
ACE
BW
MEA
Consumer
Alerting
Exceptions
Database
Changes
Reporting
Status
SAP ABAP
Host Agent
SLD Data Supplier
SAP JAVASLD Data Supplier
EF
WK
(P
ull /
Pus
h )
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SAP Solution Manager Database Registration1st Method: SLD Registration and Replication
Managed System
Host
SAP Solution Manager 7.1
SLD
Database
SAP JAVASLD Data Supplier
Replication
LMDB
SAP ABAPSLD Data Supplier
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SAP Solution Manager Database Registration2nd Method: Database Outside Discovery
SAP Solution Manager 7.1
SLD
Managed System
Host
Database
OutsideDiscovery
SAP ABAPSLD Data Supplier
SAP JAVASLD Data Supplier
Mapping
LMDB
Diagnostics AgentHost Agentsapdbctrl
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SAP Solution Manager Database RegistrationDatabase Outside Discovery on z/OS
Managed System
z/OS LPAR
SAP Solution Manager 7.1
SLD
SLD Data Supplier
Host Agent
sapdbctrl
SAP JAVASLD Data Supplier
DISPLAY GROUPDISPLAY DDF
Mapping
Diagnostics Agent LMDB
DB2 for z/OS
OutsideDiscovery
DB2-SSDetection
Detect DB2 subsystems via z/OS subsystem control blocks
New
sapdbctrl-support for Tivoli System Automation–managed DB2 members
New
Commands via IFI
New
up
IFI: DB2 Instrumentation Facility Interface
SAP ABAPSLD Data Supplier
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SAP Solution ManagerOS Monitoring with SAP Host Agent CIM Provider on z/OS
SAP Solution Manager 7.1Managed System
z/OS LPAR
ACE
BW
MEA
Consumer
Alerting
Exceptions
Database
Changes
Reporting
Status
SLD Data Supplier
SAP JAVASLD Data Supplier
EF
WK
(P
ull /
Pus
h )
NewCommon Information Model
Diagnostics AgentHost Agent
z/OS LPAR
RMF Distributed Data Server
ca wily Introscope®
sapcimb
http XML
SLD Data Supplier
SAP ABAPSLD Data Supplier
DB2 for z/OS
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SAP Solution Manager – CIM Provider ExploitationWorkload Analysis (CA Wily Introscope®)
New
http[s]://<solman-host>:8081/webview/jsp/login.jsf
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SAP Solution Manager – CIM Provider ExploitationSystem Monitoring – Alerting
New
Tx SOLMAN_WORKCENTER → Technical Monitoring → System Monitoring → Hosts
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SAP Solution Manager – CIM Provider ExploitationChange Analysis – „Computer System“
New
Tx SOLMAN_WORKCENTER → Root Cause Analysis → System Analysis → Change Reporting
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SAP Solution Manager – CIM Provider ExploitationChange Analysis – „Operating System“
New
Tx SOLMAN_WORKCENTER → Root Cause Analysis → System Analysis → Change Reporting
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SAP Solution Manager – CIM Provider ExploitationChange Analysis – „Virtual Computer System“
New
Tx SOLMAN_WORKCENTER → Root Cause Analysis → System Analysis → Change Reporting
Agenda
Introduction: SAP Host Agent & SAP Solution Manager Diagnostics Agent
SAP Solution Manager DB Discovery & OS-Monitoring
Best Practices: Setup Check (Demo)
Related SAP Notes & Hints
Agenda
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 20Public
Setup-Check – CIM ProviderRMF Distributed Data Server
Check whether the HTTP connection to RMF DDS works by pointing your browser to the RMF DDS-URL (Default port is 8803)
http://<RMF-DDS-Host>:<RMF-DDS-Port>/gpm/root.xml
Check whether data is collected by pointing your browser to this URL:
http://<RMF-DDS-Host>:8803/gpm/reports/STORS?resource="<LPAR-NAME>,MVS_IMAGE"
<LPAR-Name> is the SMF-ID of one of your LPARs on which RMF data collection is enabled.
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Setup-Check – CIM ProviderSAP Host Agent – sapcimb
Get OS monitoring metric values% /usr/sap/hostctrl/exe/sapcimb -e -c SAP_MetricValueg ********************************************************** CreationClassName , string , SAP_MetricValue MetricDefinitionId , string , OS.CPUCount MeasuredElementName , string , OperatingSystem TimeStamp , datetime , 20150409163442.855109+120 MetricValue , string , 4 ********************************************************** CreationClassName , string , SAP_MetricValue MetricDefinitionId , string , OS.UserTimePercentage MeasuredElementName , string , OperatingSystem TimeStamp , datetime , 20150409163442.855109+120 MetricValue , string , 30 ********************************************************** ...
In case of failure raise the trace level
/usr/sap/hostctrl/exe/sapcimb -e -c SAP_MetricValue –T 3gand check for errors in the trace outputg
In case of an error:
Raise the trace level and check the trace output for errorsg
% /usr/sap/hostctrl/exe/sapcimb -e -c SAP_MetricValue –T 3g
Issue the command from a z/OS USS shell on an LPAR on which the a SAP Host Agent is running
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Setup-Check – CIM ProviderSAP Host Agent – CIM Web Services
Get OS monitoring metric values % /usr/sap/hostctrl/exe/saphostctrl -function GetCIMObject -enuminstances SAP_MetricValue
This must output a list of metrics (see previous slide). In case of failure:
• Raise the SAP Host Agent trace level
/usr/sap/hostctrl/exe/host_profile: service/trace = 3hostexec/trace = 3
• Restart the SAP Host Agent% /usr/sap/hostctrl/exe/saphostexec –restartg
• Reissue the command described above
• Check for error messages in /usr/sap/hostctrl/work/sapstartsrv.log
Issue the command from a z/OS USS shell on an LPAR on which the a SAP Host Agent is running
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Setup-Check – Database DiscoverySAP Host Agent – sapdbctrl (1/2)
List databases
%/usr/sap/hostctrl/exe/sapdbctrl list
Instance name: SGA1, Hostname: ihsapde, Vendor: IBM, Type: db2, Release: 10.01.0005 Database name: SGA1, Status: Running Component name: DB2 base (DB2 base address spaces DBM1, MSTR, and IRLM), Status: Running (DB2 base is running) Component name: DB2 Distributed Data Facility (DB2 Distributed Data Facility (DDF) for DRDA), Status: Running (DB2 Distributed Data Facility is running)Instance name: SGC1, Hostname: ihsapde, Vendor: IBM, Type: db2, Release: 10.01.0005 Database name: SGC1, Status: Running Component name: DB2 base (DB2 base address spaces DBM1, MSTR, and IRLM), Status: Running (DB2 base is running) Component name: DB2 Distributed Data Facility (DB2 Distributed Data Facility (DDF) for DRDA), Status: Running (DB2 Distributed Data Facility is running)Instance name: SGI1, Hostname: ihsapde, Vendor: IBM, Type: db2, Release: 09.01.0005 Database name: DDFSGI1, Status: Running Component name: DB2 base (DB2 base address spaces DBM1, MSTR, and IRLM), Status: Running (DB2 base is running) Component name: DB2 Distributed Data Facility (DB2 Distributed Data Facility (DDF) for DRDA), Status: Running (DB2 Distributed Data Facility is running)Instance name: SGD1, Hostname: ihsapde, Vendor: IBM, Type: db2, Release: 10.01.0005 Database name: DDFSGD1, Status: Running Component name: DB2 base (DB2 base address spaces DBM1, MSTR, and IRLM), Status: Running (DB2 base is running) Component name: DB2 Distributed Data Facility (DB2 Distributed Data Facility (DDF) for DRDA), Status: Running (DB2 Distributed Data Facility is running)Instance name: SGD2, Hostname: ihsapde, Vendor: IBM, Type: db2, Release: 10.01.0005 Database name: DDFSGD2, Status: Stopped Component name: DB2 base (DB2 base address spaces DBM1, MSTR, and IRLM), Status: Stopped (DB2 base is stopped) Component name: DB2 Distributed Data Facility (DB2 Distributed Data Facility (DDF) for DRDA), Status: Stopped (DB2 Distributed Data Facility is stopped)Instance name: D107, Hostname: ihsapde, Vendor: IBM, Type: db2, Release: 10.01.0005 Database name: DDFD107, Status: Running Component name: DB2 base (DB2 base address spaces DBM1, MSTR, and IRLM), Status: Running (DB2 base is running) Component name: DB2 Distributed Data Facility (DB2 Distributed Data Facility (DDF) for DRDA), Status: Running (DB2 Distributed Data Facility is running)Instance name: D110, Hostname: ihsapde, Vendor: IBM, Type: db2, Release: 10.01.0005 Database name: DDFD110, Status: Running Component name: DB2 base (DB2 base address spaces DBM1, MSTR, and IRLM), Status: Running (DB2 base is running) Component name: DB2 Distributed Data Facility (DB2 Distributed Data Facility (DDF) for DRDA), Status: Running (DB2 Distributed Data Facility is running)Instance name: D111, Hostname: ihsapde, Vendor: IBM, Type: db2, Release: 11.01.0005 Database name: DDFD111, Status: Running Component name: DB2 base (DB2 base address spaces DBM1, MSTR, and IRLM), Status: Running (DB2 base is running) Component name: DB2 Distributed Data Facility (DB2 Distributed Data Facility (DDF) for DRDA), Status: Running (DB2 Distributed Data Facility is running)...
Issue the command from a z/OS USS shell on an LPAR on which the a SAP Host Agent is running
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Setup-Check – Database DiscoverySAP Host Agent – sapdbctrl (2/2)
Get database status
%/usr/sap/hostctrl/exe/sapdbctrl status DDFSGI –t db2
Database Status: Running Component name: DB2 base (DB2 base address spaces DBM1, MSTR, and IRLM), Status: Running (DB2 base is running) Component name: DB2 Distributed Data Facility (DB2 Distributed Data Facility (DDF) for DRDA), Status: Running (DB2 Distributed Data Facility is running)
Get database properties
%/usr/sap/hostctrl/exe/sapdbctrl getProperties DDFSGI -t db2
Database/Distribution=shared Database/InstanceList=Name=SGI1;Host=ihsapde.wdf.sap.corp;Name=SGI2; Host=ihsapfe.wdf.sap.corp;Name=SGI3;Host=ihsapje.wdf.sap.corp Database/ConnectAddress=Protocol=tcp;Host=ihsapde.wdf.sap.corp;Port=8182;SSID=SGI1
Issue the command from a z/OS USS shell on an LPAR on which the a SAP Host Agent is running
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Setup-Check – Database DiscoverySAP Host Agent – Database Control Web Services (1/2)
List databases
%/usr/sap/hostctrl/exe/saphostctrl -function ListDatabases
Instance name: SGA1, Hostname: ihsapde, Vendor: IBM, Type: db2, Release: 10.01.0005 Database name: SGA1, Status: Running Component name: DB2 base (DB2 base address spaces DBM1, MSTR, and IRLM), Status: Running (DB2 base is running) Component name: DB2 Distributed Data Facility (DB2 Distributed Data Facility (DDF) for DRDA), Status: Running (DB2 Distributed Data Facility is running)Instance name: SGC1, Hostname: ihsapde, Vendor: IBM, Type: db2, Release: 10.01.0005 Database name: SGC1, Status: Running Component name: DB2 base (DB2 base address spaces DBM1, MSTR, and IRLM), Status: Running (DB2 base is running) Component name: DB2 Distributed Data Facility (DB2 Distributed Data Facility (DDF) for DRDA), Status: Running (DB2 Distributed Data Facility is running)Instance name: SGI1, Hostname: ihsapde, Vendor: IBM, Type: db2, Release: 09.01.0005 Database name: DDFSGI1, Status: Running Component name: DB2 base (DB2 base address spaces DBM1, MSTR, and IRLM), Status: Running (DB2 base is running) Component name: DB2 Distributed Data Facility (DB2 Distributed Data Facility (DDF) for DRDA), Status: Running (DB2 Distributed Data Facility is running)Instance name: SGD1, Hostname: ihsapde, Vendor: IBM, Type: db2, Release: 10.01.0005 Database name: DDFSGD1, Status: Running Component name: DB2 base (DB2 base address spaces DBM1, MSTR, and IRLM), Status: Running (DB2 base is running) Component name: DB2 Distributed Data Facility (DB2 Distributed Data Facility (DDF) for DRDA), Status: Running (DB2 Distributed Data Facility is running)Instance name: SGD2, Hostname: ihsapde, Vendor: IBM, Type: db2, Release: 10.01.0005 Database name: DDFSGD2, Status: Stopped Component name: DB2 base (DB2 base address spaces DBM1, MSTR, and IRLM), Status: Stopped (DB2 base is stopped) Component name: DB2 Distributed Data Facility (DB2 Distributed Data Facility (DDF) for DRDA), Status: Stopped (DB2 Distributed Data Facility is stopped)Instance name: D107, Hostname: ihsapde, Vendor: IBM, Type: db2, Release: 10.01.0005 Database name: DDFD107, Status: Running Component name: DB2 base (DB2 base address spaces DBM1, MSTR, and IRLM), Status: Running (DB2 base is running) Component name: DB2 Distributed Data Facility (DB2 Distributed Data Facility (DDF) for DRDA), Status: Running (DB2 Distributed Data Facility is running)Instance name: D110, Hostname: ihsapde, Vendor: IBM, Type: db2, Release: 10.01.0005 Database name: DDFD110, Status: Running Component name: DB2 base (DB2 base address spaces DBM1, MSTR, and IRLM), Status: Running (DB2 base is running) Component name: DB2 Distributed Data Facility (DB2 Distributed Data Facility (DDF) for DRDA), Status: Running (DB2 Distributed Data Facility is running)Instance name: D111, Hostname: ihsapde, Vendor: IBM, Type: db2, Release: 11.01.0005 Database name: DDFD111, Status: Running Component name: DB2 base (DB2 base address spaces DBM1, MSTR, and IRLM), Status: Running (DB2 base is running) Component name: DB2 Distributed Data Facility (DB2 Distributed Data Facility (DDF) for DRDA), Status: Running (DB2 Distributed Data Facility is running)...
Issue the command from a z/OS USS shell on an LPAR on which the a SAP Host Agent is running
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Setup-Check – Database DiscoverySAP Host Agent – Database Control Web Services (2/2)
Get database status
%/usr/sap/hostctrl/exe/saphostctrl -function GetDatabaseStatus -dbname DDFSGI –dbtype db2
Database Status: Running Component name: DB2 base (DB2 base address spaces DBM1, MSTR, and IRLM), Status: Running (DB2 base is running) Component name: DB2 Distributed Data Facility (DB2 Distributed Data Facility (DDF) for DRDA), Status: Running (DB2 Distributed Data Facility is running)
Get database properties
%/usr/sap/hostctrl/exe/saphostctrl -function GetDatabaseProperties -dbname DDFSGI –dbtype db2
Database/Distribution=shared Database/InstanceList=Name=SGI1;Host=ihsapde.wdf.sap.corp;Name=SGI2; Host=ihsapfe.wdf.sap.corp;Name=SGI3;Host=ihsapje.wdf.sap.corp Database/ConnectAddress=Protocol=tcp;Host=ihsapde.wdf.sap.corp;Port=8182;SSID=SGI1
Issue the command from a z/OS USS shell on an LPAR on which the a SAP Host Agent is running
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Setup-Check – SAP Solution ManagerSMD-Agent Connectivity
http[s]://<solman-host>:<port>/webdynpro/dispatcher/sap.com/tc~smd~server~agent~admin/SMDAgentAdminApplication?sap-language=EN
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Setup-Check – SAP Solution ManagerDetection of Hosts and Databases
SAP Solution Manager Unified Landscape Browser
http[s]://<solman-host>:<port>/sap/bc/webdynpro/sap/diagls_landscape_browser_app→ Databases → Search
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Setup-Check – SAP Solution ManagerDetection of Hosts and Databases
SAP Solution Manager Unified Landscape Browser
http[s]://<solman-host>:<port>/sap/bc/webdynpro/sap/diagls_landscape_browser_app→ Databases → Search
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Setup-Check – SAP Solution ManagerDetection of Hosts and Databases
SAP Solution Manager Unified Landscape Browser
http[s]://<solman-host>:<port>/sap/bc/webdynpro/sap/diagls_landscape_browser_app→ Databases → Search
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Setup-Check – SAP Solution ManagerTechnical Monitoring Setup
http[s]://<solman-host>:<port>/sap/bc/webdynpro/sap/wd_sise_main_app?sap-language=EN→ Technical Monitoring → Steps „4 Template Maintenance“, „5 Define Scope“, „6 Setup Monitoring“ and „7 Reporting“
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Setup-Check – CA Wily IntroscopeⓇ
SAP SMD Agent – Delivery of OS Metrics
http[s]://<solman-host>:8081/webview/jsp/login.jsf
Agenda
Introduction: SAP Host Agent & SAP Solution Manager Diagnostics Agent
SAP Solution Manager DB Discovery & OS-Monitoring
Best Practices: Setup Check (Demo)
Related SAP Notes & Hints
Agenda
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SAP Host Agent and SAP SMD Agent Setup on z/OSSAP Host Agent
Apply the following SAP Notes:
• Note 1031096 - Installing Package SAPHOSTAGENT
→ Download and install SAP Host Agent on z/OS on each LPAR on which an SMD Agent will be installed
• Note 1881267 - DB2-z/OS: SAP Host Agent problem on z/OS
→ Apply fixes to ensure correct SAP Host Agent behavior on z/OS
• Note 1887279 - DB2-z/OS: sapdbctrl: Prerequisites and Configuration
→ Setup z/OS to enable automatic database detection by SAP Host Agent (sapdbctrl)
• Note 2047924 - DB2-z/OS:CCMS:HAG: CIM-Provider Enablement for z/OS
→ Setup z/OS to enable OS monitoring by SAP Host Agent (sapcimb)In particular, this includes setting up RMF and RMF DDS on z/OS
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SAP Host Agent and SAP SMD Agent Setup on z/OSSAP Solution Manager Diagnostics Agent (1/2)
Install Java on target z/OS LPAR
• Tested: Java 6 and Java 7
• Recommended: Java 7
• For more information, see
http://www-03.ibm.com/systems/z/os/zos/tools/java/index.html
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SAP Host Agent and SAP SMD Agent Setup on z/OSSAP Solution Manager Diagnostics Agent (2/2)
Apply the following SAP Notes:
• Note 1365123 - Installation of Diagnostics Agents
→ SAP SMD Agent installation strategy
• Note 1833501 - Diagnostics Agent - Installer Versions
→ Overview on SAP SMD Agent installer versions
• Note 1858920 - Diagnostics Agent installation with SWPM
→ Download instructions for documentation, installer and kernel package
• Note 1322991 - ZSCSinst Installationtool for SAP Central services on z/OS
→ Documentation for zscsinst (used for installing SMD Agent on z/OS instead of SAPINST)
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SAP Host Agent and SAP SMD Agent Setup on z/OSSAP Solution Manager
Apply the following SAP Note:
• Note 1870733 - DB2-z/OS:CCMS: Database outside discovery enablement
→ Enable Solution Manager (ABAP-part) for database outside discovery
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SAP Host Agent and SAP SMD Agent Setup on z/OSPost Agent Installation Configuration (1/2)
SAP Host Agent
• If necessary, set environment variables as described in SAP Notes:• Note 1887279 - DB2-z/OS: sapdbctrl: Prerequisites and Configuration• Note 2047924 - DB2-z/OS:CCMS:HAG: CIM-Provider Enablement for z/OS
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SAP Host Agent and SAP SMD Agent Setup on z/OSPost Agent Installation Configuration (2/2)
SAP Solution Manager Diagnostics Agent
• Set up connectivity to SAP Solution Manager using the smdsetup-script as described in the SAP SMDAgent Installation Guide
• If necessary, correct the path to JVM in Diagnostics Agent profile:In /usr/sap/DAA/SYS/profile/DAA_SMDA<InstNum>_<host> change
SETENV_04 = PATH=$(DIR_EXECUTABLE):%(PATH):/usr/lpp/java/<JavaVersion>/bingtog
SETENV_04 = PATH=$(DIR_EXECUTABLE):/usr/lpp/java/<JavaVersion>/bin:%(PATH)
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Thank you
Contact information:
[email protected]@de.ibm.com