Smiles, Not Pain: Migrating to a New NetBackup Solution B42.pdf · IA B42 - Smiles, Not Pain: Migrating to a New NetBackup Solution 5 1. Thinking Architecture and Design is a Visio

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Smiles, Not Pain: Migrating to a New NetBackup Solution

Gregg Yurchak

Consulting Services Manager

IA B42 - Smiles, Not Pain: Migrating to a New NetBackup Solution

May Lee-Wong

Director, North America Consulting Services

SYMANTEC VISION 2013

Agenda

IA B42 - Smiles, Not Pain: Migrating to a New NetBackup Solution 2

Sharks or Lightning 1

Top Issues during Backup Migration 2

Planning – Full Awareness or Progressive 3

What does a migration timeline look like? 4

…plus famous (and appropriate) movie quotes 5


Movie Quote #1


What we have here is a failure to communicate.

Cool Hand Luke


What’s more likely to happen to you during your lifetime (or backup migration project)?


A shark attack…

…or getting hit by lightning


Top 7 Issues Companies Face in Global Backup Deployments - People


1. Thinking Architecture and Design is a Visio diagram

2. Balancing Strategic direction versus Tactical

3. Ensuring Operations stays in sync with Architecture

4. Migrating to the new solution while the staff is trying to still do their day job

5. Balancing training vs. the needs of the business

6. How to take advantage of experienced staff

7. Lack of executive buy-in


Top 7 Issues Companies Face in Global Backup Deployments - Process


1. Migration planning for logical applications for ongoing data protection

2. Backup policies for applications – standard vs. custom requirements

3. Managing the cutover, from communications through handoff

4. Is everything backed up? How quickly can it be restored?

5. Working with remote sites

6. Disaster Recovery

7. Defining reporting


Movie Quote #2


You can’t handle the truth.

A Few Good Men


Top 7 Issues Companies Face in Global Backup Deployments - Technology


1. Trying to make the new environment perform exactly like the old environment

2. Only planning on how to solve current problems, not on what’s working and needs to continue

3. Maintaining two sets of technology – old versus new

4. Getting the most use out of the CapEx / OpEx spend

5. Initial data seeding

6. Robbing resources for capacity

– Borrow Hardware from “Peter to pay Paul”

7. Adapting for new technology changes


Services Approaches to Backup Replacement


Full Awareness Option – Complete Initial Preparation Full detailed plan, design, and architecture validation in the initial period

• Pros: Detailed measurable milestones; greater forecast on total costs; oversight into total project from beginning; more strategic

• Cons: Larger initial spend; tendency to be less nimble; more finger-pointing

Progressive Costing Option – Staged readjustment High level initial plan, design and architecture validation; readjustment for buy cycles

• Pros: Inclusion of lessons learned; incremental budget spend

• Cons: Larger overall cost; focus on what’s urgent instead of what’s important; more tactical


Movie Quote #3


I see dead people.

The Sixth Sense


What you can expect - 90 days out

• What you will have accomplished: • Translation of your current backup solution’s requirements to NetBackup;

redefinition of data protection needs to account for previous gaps and how NetBackup will solve them

• Definition of schedules and policies for all data and applications

• Deployment/expansion of a live proof-of-concept within your production environment

• What potential problems will have been overcome: • Features and functionality methodologies

• Where you are currently focused: • Evangelizing the success of the new solution

• Ensuring that all net-new backup and recovery needs are handled by NetBackup



What you can expect - 6 months out

• What you will have accomplished: • NetBackup will be seen as the standard for backup and recovery

• NetBackup protection schemas integrated in application deployment planning

• All low-hanging fruit has been converted

• What potential problems will have been overcome: • Issues (and complaints) from operations staff as they progress through a

learning curve on new functionality, e.g. Bare Metal Restore

• Scheduling issues as you lose previous solution features and adjust to advanced NetBackup features

• Integration with a new support process

• Where you are currently focused: • Exceeding backup Service Level Agreements (SLAs)

• Enhancing operations staff knowledge on what they need to know to accomplish their jobs



What you can expect – 1 year to 15 months out

• What you will have accomplished:

• All data centers and remote locations are now covered under the NetBackup solution

• What potential problems will have been overcome:

• Integration of the remote locations

• Disaster Recovery integration

• Where you are currently focused:

• Adapting initial plans to account for new technology and evaluate for future growth

• Meeting company reporting needs



Movie Quote #4


Houston, we have a problem.

Apollo 13


Symantec Consulting Services

Symantec’s consulting organization has provided our customers with backup and recovery services that

leverage our expertise in the largest global environments and your in-house knowledge of the

current environmental needs.

Our folks have worked with 95% of the Fortune 500, with customers who have hundreds of locations in

their backup solution, and who need to protect petabytes of data.



Movie Quote #5


You’ve got to ask yourself one question: ‘Do I feel lucky?’ Well, do ya, punk?

Dirty Harry

Thank you!

Copyright © 2012 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.


Gregg Yurchak

[email protected]

540-907-7032

May Lee-Wong

[email protected]

925-301-5100

Check out Symantec's "Ask Consulting"

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Documents

Smiles, Not Pain: Migrating to a New NetBackup Solution B42.pdf · IA B42 - Smiles, Not Pain: Migrating to a New NetBackup Solution 5 1. Thinking Architecture and Design is a Visio