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SNOHOMISH COUNTY CLERK’S OFFICE 2011
BUDGET OVERVIEW
Snohomish County Clerk
Our Mission:
“To maintain and ensure the integrity of the Superior Court record, accountability of court funds, and access to the court.”
Our Vision:
“To be the Clerk’s Office of choice in Washington State.”
Snohomish County Clerk
Workload Drivers
• Administrator of court records and exhibits: 2009 –
- 31,000 new cases filed
- 600,000 documents
- 74,000 hearings
- 11,229 trials
- 14,800 exhibits
- 11,583 mail correspondence requests
Workload Drivers continued…
• Jury Management Officer2009 – over 80,000 potential jurors maintained
in database
- 50,000 summonsed and processed
- 36,000 jury related phones calls
• Financial Officer for the Courts: 2009 – $30.7 million receipted
- $1.15 million restitution disbursed to victims
- 18,000 offender LFO accounts maintained
68.0
71.0 71.0
74.075.5
83.1 83.3 82.8 83.4 83.384.3
80.5
84.8 85.3
88.5
79.6 80.5
71.6 71.6
50.0
60.0
70.0
80.0
90.0
100.0
FTEs
2008 to 2010/11 = 19% Staffing Decrease
Current 2010/11 Staffing has decreased to 1995/96 levels
Snohomish County Clerk
2008
vs.
2011
COUNTY CLERK Sonya Kraski
2070 1 FTE
CHIEF DEPUTY & COURT SERVICES/
CUSTOMER SERVICE MANAGER
Kathleen Gunn 2080
1 FTE
ADMINISTRATIVE ASSISTANT JANINE BOMBACH
2140
1 FTE
NETW ORK ADMINISTRATOR FRAN TIFFANY
2188
1 FTE
TOTAL FTE’S - 71.60
JUDICIAL FINANCE / BUDGET AND FISCAL/
RECORDS MANAGER MARY ALBERT
2091
1 FTE
JPA II ELIMINATED
IN 2011 BUDGET
2119 1 FTE
JPA II MAGGIE
SULLIVAN 2093
1 FTE
JPA II SARAH
PATRENETS 2084
.8 FTE
JPA II KATHRYN FUGERE
3660 1 FTE
JPA II ELIMINATED
IN 2011 BUDGET
2099 1 FTE
Eliminated in 2009 budget
2124 1 FTE
JPA II ALLISON
DONNELLY
2187 1 FTE
JPA II TEENANN LAGASSE
2105 1 FTE
JAA II MARISA
PALACOL 2130
1 FTE
JAA II LARISSA
EMERSON 2085
1 FTE
JAA II JAMIE
GALLAGHER
2182 1 FTE
JAA SUP
TIM KNUTSON
3680 1 FTE
JPA II E. KIRA
HIESTER
2200 1 FTE
CASE MANAGEMENT/JUVENILE MANAGER
MARK ALLEN 2090 1 FTE
JPA LEAD
DENA MARLEY
2185 1 FTE
JPA II DIANE
KEATING 2116 1 FTE
JPA II SUE BILLEN
6774 1 FTE
JPA II AMANDA BRITTON
2173 1 FTE
JPA II ROCHELLE
TAYLOR 2108
1 FTE
JPA SUP
SHARON HILL 2107 1 FTE
JPA II JASON
GREENFIELD 2112
1 FTE
JPA II LAURA
PARDEE
2100 1 FTE
JPA II SARAH
NELSON 2190 1 FTE
RECORDS/CUSTOMER SERVICES MANAGER
ELIMINATED IN 2011 BUDGET
2101 1 FTE
JPA I SARAH
SANCHEZ 2109
1 FTE
JPA II JULIE NEFF 2009
.5FTE
JPA SUP TRESA
BREDESON 2172
1 FTE
JPA II SHIRLEY
JOHNSTON 2103
1 FTE
JPA II ERICA TATE 2094
1 FTE
JPA II TERRY
O’LEARY 2180
1 FTE
COURT OPERATIONS MANAGER
HEIDI PERCY 2120 1 FTE
JOA II NANCY ALBERT
2178 1 FTE
JOA lI JANIE
McCOLLEY 2106
1 FTE
JOA II ERIN
MCCARTNEY
2118 1 FTE
JOA II ANDREW DESSERT
2102 1 FTE
JOA SUP TANYA
DUNBAR 2097
1 FTE
JOA II ELIMINATED
IN 2011 BUDGET
2160 1 FTE
JOA II BARBARA
MACDOUGALL 2192
1 FTE
JOA LEAD NICHOLAS FRENCH
2110 1 FTE
JOA II LAURIE
ALMOSLINO 2171
1 FTE
JOA II DEBBIE
HORNER 2082
1 FTE
JOA II SHARON
BEBA 2175
1 FTE
JOA II JULIE
KORST-GATLIN
2155 1 FTE
JOA II LISA
HENDERSON
2088 1 FTE
JOA II PAT
BUNDY 2153
1 FTE
JOA II TERRI FIFE
2152 1 FTE
JOA LEAD PAM
GORDON 2151
1 FTE
JOA II CAROLE
MACY 2115 1 FTE
JOA lI SALLY NIVER 2158
.625 FTE
JRA LEAD CHERYL WIMMER
2081 1 FTE
JRA SUP NICKI
REECE 2220
1 FTE
JRA II JIM
BERNARD 2113
1 FTE
JRA II ELIM INATED
IN 2011
BUDGETT
2174 1 FTE
JRA II TAMI
DOUGLASS 2087
1 FTE
JRA II ANGELA
McGLOTHERN 3630 1 FTE
JRA II SUSAN
JOHANESEN 2191 1 FTE
JRA II ELIM INATED
IN 2011
BUDGET
2089 1 FTE
SYSTEM COORDIN ATOR LEAH ELSHAUG
2086
1 FTE
JPA SUP KATIE
GLOWASKI 2096
1 FTE
JOA II MELODY
STEWART 2066 1 FTE
JOA II MICHELLE
STORHMANN 2111
1 FTE
JRA II DAVID CZAJA
6572 1 FTE
JOA II SANDRA HUBER
6570 1 FTE
JOA II JENNIFER PALMER
6571 1 FTE
JPA I LORI
TAKAYESU 2181
.8 FTE
JPA II TAMMI
BROWN 2186
.5 FTE
JPA LEAD
BECKY CHUN 2133 1 FTE
JOA II BECKY
MORGAN 2211
1 FTE
JPA LEAD SARAH KOCH
2114 1 FTE
COURT FAC
LISA WISE 2071
.875 FTE (was 1 FTE)
COURT FAC KIMBERLY CUMMINGS
3690 .875 FTE (was
1 FTE)
JPA II COLEEN BOBZIEN
2157 1 FTE
JPA II LIZ
TATE 2123
1 FTE
JPA II VACANT
2117 1 FTE
JOA II KENDRA MOONEY
5802 .625 FTE
JOA II LYDIA
MORGAN 2126 1 FTE
COURT FAC Eliminated in 2009 budget
2122 1 FTE
JPA II ELIMINATED
IN 2011 BUDGET
2181 1 FTE
Eliminated in 2009 budget
2177
Eliminated in 2009 budget
2083
Eliminat ed 2009 Budget 2176 1 FTE
Eliminat ed 2009 Budget 2125 1 FTE
Eliminated 2009
Budget
Eliminated 2009
Budget 2083
Eliminated in 2009 Budget
2240
JRA II VACANT
2170 1 FTE
TOTAL FTE’S without grant position - 70.8
Snohomish County Clerk
20,511
24,776
29,191
30,826
68.00
83.08 84.30
71.6
40
50
60
70
80
90
100
10,000
15,000
20,000
25,000
30,000
35,000
FTEs
CA
SES
Cases FTEs
Snohomish County Clerk
FUNDS RECEIVED AND DISBURSED -- 2009
2009 Funds Receipted by the Clerk’s
Office
Court Fees (filing fees, copies, facilitator
& other surcharges, diversion fees, etc.) -
$4,194,000
IV-D/Grant funds - $649,000
Restitution and other LFO Collections -
$2,291,000
Bail/Bond Forfeitures - $29,000
Funds placed in trust in Court Registry
(other than Bail) - $22,974,000
Bail placed in trust in Court Registry -
$536,000
Other - $17,000
Snoh Co General Fund -
$3,670,000 (RCC $216k,
Collections reimb from
State $49k)
Clerk’s
Account
$30.7 million
dollars receipted
in 2009
State of Washington -
$1,852,000
Crime Victims Witness
Fund - $200,500
Law Library - $237,000
Other Court Registry
disbursements (funds
in trust, etc.) – approx.
$20m annually
Restitution to Victims -
$1,150,000 (est.)
$1,465,687
$1,657,579
$2,029,434
$2,197,166
$2,508,876
$3,138,590
$3,516,520
$3,784,762 $3,688,981
40
500,040
1,000,040
1,500,040
2,000,040
2,500,040
3,000,040
3,500,040
4,000,040
1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 Projected
2011 Budget
REVENUE
1998 to 2009 = 158% Revenue Increase!
Snohomish County Clerk
$3,572,407 , 53%
$1,579,117 , 23%
$177,042 , 3%
$81,000 , 1%
$1,388,726 , 20%
Clerk's 2011 Budgeted Expenditures by Category
Salaries
Benefits
Supplies/Services
Jury Management
Interfund Charges
Snohomish County Clerk
Impacts of Budget Reduction• Reduced office and telephone hours: 15% less
(7.25 hours vs. 8.5)
– Incoming telephone calls: Wait times of 5-8 minutes (average).
– 30% of incoming calls are abandoned by caller.
• Increased delays in responding to research and ex parte requests (revenue-generating activities)
• Elimination of same-day copy services for large print jobs
• Archival backlog for adjudicated court cases
Snohomish County Clerk
Impacts budget reduction continued:• Managers’ time spent doing line-staff work
• Routine staffing of hearings and trials
• Coverage of our customer service counters
• Sufficient time not available for personnel issues
– Performance reviews
– Policies/procedures
– Coaching/training
• Difficulty maintaining revenue-generating activities (collections) and still managing the mandates (judgments, writs). Collections staff are often diverted to front-line cashiering activities.
• Minimal time/resources for process improvement activities
Snohomish County Clerk
Workload drivers compete with sustainability:
– Significant increases in new cases filed (40% from 1995-2009)
− Judge/Commissioner FTEs have increased over time (15 positions in 1995; now 20 positions)
− The Clerk’s staffing has not kept pace with the needs of either the Law and Justice Community or the public – staffing is currently at 1995/1996 levels.
− New activities/functions:
• Family Law Facilitation
• LFO collections
• Ex Parte mail services
• Involuntary treatment act hearings.
• Drug Court
• Notification of revocation of firearms possession for involuntary committed individuals.
Snohomish County Clerk
ConclusionChallenges…
• 9 positions eliminated (total of 17 positions and a 19% decrease since 2008)
• Reduced telephone and office hours through necessity
• The Clerk’s Office has faced annual reductions of 7.5% – 10% since 2008
• Resources for new initiatives
Opportunities…• Cross-training, grant funding
obtained & (new in 2011) partnership with Work Opportunities established
• Clerk’s Office remains open from 8:30 am to 4:30 pm with a 45 minute noon-hour closure
• We seize every opportunity to look for savings in resource utilization: Our 2009 supply expense was 46% LESS than 2008’s expense and 56% lower than in 2007!
• Jury web program implemented = better service to jurors and utilization of staffing resources
Positive trends/occurrences to watch into 2011:
• From 1998 to 2009 revenues have grown 152% while expenditures for the same period grew only 84%
• Our revenues currently cover 54% of our expenses as we sustain the same % of cuts as other departments
• Online Records via Washington State’s Digital Archives
Snohomish County Clerk
Snohomish County Clerk
The Clerk’s Office is making it work in the face of unprecedented
economic challenges and tough decisions and will focus on
continued achievements and excellence in 2011.
Thank you –