1. Customer : Im sorry to tell that theres a problem with the camera I bought yesterday.Sales clerk : Im sorry to hear that a. Let me know if you can repair it by yourself.b. Please try again to make sure.c. Let me check the problem.d. You should buy the new one.e. You can leave it.2. Guest : would you do me a favor, please?Manager: yes, sir,Guest : I ordered lunch an hour ago, but I havent got it yet.a. What would you like to order,sir?b. Would you like to have lunch?c. What do you want?d. What seems to be the problem?e. Ill call room service.3. Receiver : Good afternoon, New Castle Restaurant!Caller : Im afraidReceiver : Yes, sir, well, thanks for letting us know.a. Ill arrange a dinner for Friday, in the name of Saunton.b. Id like to book a table for two for Friday, in the name of Sauntonc. I have to cancel my booking for Friday, in the name of Saunton.d. Id like to confirm my booking on Friday, in the name of Saunton.e. I want to know my reservation on Friday, in the name of Saunton.4. I would have felt lucky ifa well paid job during the crisis.a. Can findb. Had foundc. Am findingd. Could have founde. Will find5. I wish I her, shed put on weight. She hates me now.a. Arent toldb. Didnt toldc. Isnt toldd. Hadnt tolde. Wouldnt tell6. The following are the expressions used for presenting presentation, excepta. Ladies and gentlemen, today we are going to talk about my report.b. Everybody, please allow me to say that.c. On this event, Im happy to inform you that my report is the best.d. Next, we will discuss about my family. e. Guys, would you please be quite for a while when I say.7. Which of the following sentence is a closing of speech ?a. Im fine, thanks. b. Very well, thanks.c. Im very happy to have you here.d. Not so bad, thanks.e. Im very well, thanks.8. This time tomorrow, Maria on a beach of Majorca. a. Will be sunbathingb. Was sunbathingc. Have been sunbathingd. Have sunbathede. Had sunbathed.9. Mr. Broto leaves Surabaya for Medan by GIA 707 at 9.a.m.By 11.a.m.he there.a. Arriveb. Arrivedc. Was arrivingd. Will arrivee. Will have arrived10. Bruce : Excuse me, I want to get a driver license, what do I have to do ?Officer : well, first fill out this form and take it to window seven.Bruce :Ok, then what?Officer : Take an eye test and a written test.Bruce : I see. Whats next?Officer : Take the driving test.Bruce : is that all ?Officer : Well, finally you have to pay the fee.Where does the dialogue may take place?a. In the bus stationb. In the police stationc. In the streetd. In the bus stope. In the railway station11. 1. Subject : About your account2.Fax : (615)499-23453. From : Kevin Cunningham4. To : Dr. Ruppert Boardwalk5. Kevin6. This is just a brief reminder that your account payments are due to in full by the last day of each.7. Hello8. We enjoy doing business with you.9. Thanks for your attention to this matter.10. By the way, Dr. Ruppert, it was great seeing you at the Flagon Fair last Thursday. Its always great to run acrossold friends like that.11. See you next month.The right arrangement of the fax above isa. 1,2,3,4,5,6,7,8,9,10,11b. 11,10,9,8,7,6,5,4,3,2,1c. 4,3,2,1,7,6,10,8,9,11,5d. 4,3,2,1,6,7,10,8,9,11,5e. 10,9,8,11,5,4,3,2,1,7,612. The example of document business letter is.a.fax, memorandum, brochure and advertisementb. fax, memorandum, brochure and postc. fax, tv, radio and magazined. fax, tv, radio and newspapere. fax, memorandum, brochure, advertisement and entertainment 13. She said to her friend, I have been reading. The indirect form of the sentence above is..a. She said to her friend that I have been reading.b. She said to her friend that she have been reading.c. She said to her friend that she had been reading.d. She said to her friend that she has been reading.e. She said to her friend that she was reading.13. Anita said that she had not gone to campus.The direct form of the sentence above isa. Anita said,I didnt go to campus.b. Anita said, I dont go to campus.c. Anita said, I do not want to go to campus.d. Anita said, I havent gone to campus.e. Anita said, I have hadnt gone to campus.14. There are many food that served in that hotel,excepta. Dim sumb. Chilli con cornec. Meatballd. Pastae. Steak15. I read the news yesterday. The announcer is reading the same news on tv. Itsthenews.a. Bestb. Stalec. Interestingd. Most boringe. IllogicalThe text is for number 16 to 18!Special offer in March, Kinan Hotel.(16) you one enchanting evening. One bedroom villa package(17) private beautifull garden and swimming pool, along with .(18)inclusions,also gives you30 minutes exotic massage for 2 people and fruit basket upon arrival. Just USD net/room/night.16. a . giveb . givesc . givingd .givene .is giving17. a . withb. andc. ford. ore. by 18. a. the expected b. the expectation c. the expect d. expectation e. the expert19. I to go now. My boss told me to come to the office now. a. mustb. musntc. shpuldd. shouldnte. may20. you smoke here. Its a non- smoking area.a. mustb. musntc. mayd. may not

21. its not a big problem. about it.a. dont worryb. dont keepc. dont stayd. dont telle. dont touch22.when you turn on your laptop, you should put it in a flat place and ensure the air can move freely to prevent it from overheating.The incorrect grammar of the sentence above is.a. Turn onb. Should putc. Ensured. Ine. Freely23. first , click the key on , two , press the start button.The incorrect grammar of the text above is.

A firstb. onc. twod. pressbuttonThe text for number 24 and 24!1. Buy a ticket before entering the building.2. Leave all your belonging before entering the building.3. Dont eat,drink and smoke in the building.4. Turn off your radio or tape recorder5. Touching the antique is prohibited.6. Dont teke any pictures of the antique.24. whats the procedure about? a. rules for museum visitor b. problems with the antique c. services ordered in the museum d. rules of the building e. how to visit museum25. whats the antonym of the word prohibited in the rule number 5 ? a. left b. limited c. forbidden d. permitted e. banned

ESSAY1. Translate the following sentences into English !-Kakakkku akan menikah bulan Juli tahun depan.- Besok jam 5 sore, Cullen akan menikmati matahari terbenam di Paris. 2. Translate the following sentences into Indoneaia! A recent health survey showed that about one third of population studied experienced some types of sleep problems at one time or another.3. Make three sentences by using imperative!4. Your friend lent your book yesterday and you will use it today. What will you say to your friend?5. Make a short letter!