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Global Brands and Social Media: From Broadcast to Narrowcast First presented at: PricewaterhouseCoopers (PwC) Eindhoven, NL March 15, 2011

Social Media and Global Brands: From Broadcast to Narrowcast

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First presented at PricewaterhouseCoopers (PwC) in Eindhoven, NL on March 15, 2011

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Page 1: Social Media and Global Brands: From Broadcast to Narrowcast

Global Brands and Social Media: From Broadcast to Narrowcast

First presented at:PricewaterhouseCoopers (PwC)

Eindhoven, NLMarch 15, 2011

Page 2: Social Media and Global Brands: From Broadcast to Narrowcast

Alex Strieder

Founder & MD at Amsterdam Systems B.V.

“Linking offline shopping to online social media”

Global Brands and Social Media

Page 3: Social Media and Global Brands: From Broadcast to Narrowcast

Technology evolves to cater to basic, existing needs.

e.g. Transport, Communications

Global Brands and Social Media

Page 4: Social Media and Global Brands: From Broadcast to Narrowcast

Global Brands and Social Media

Page 5: Social Media and Global Brands: From Broadcast to Narrowcast

‘Social media are just another trend that will come and go!’

Global Brands and Social Media

Page 6: Social Media and Global Brands: From Broadcast to Narrowcast

Just like books, color-TV, and telephones…

Global Brands and Social Media

Page 7: Social Media and Global Brands: From Broadcast to Narrowcast

74%of all Internet users visit social networking sites

Global Brands and Social Media

Wave 5 – The Socialization of Brands (Universal McCann, 2010: http://www.umww.com/global/knowledge/view?id=128)

Page 8: Social Media and Global Brands: From Broadcast to Narrowcast

47%of users join online brand

communities

Global Brands and Social Media

Wave 5 – The Socialization of Brands (Universal McCann, 2010: http://www.umww.com/global/knowledge/view?id=128)

Page 9: Social Media and Global Brands: From Broadcast to Narrowcast

1.500.000.000 daily visits to social

networks

(≈18% - 23% of global population)

Global Brands and Social Media

Wave 5 – The Socialization of Brands (Universal McCann, 2010: http://www.umww.com/global/knowledge/view?id=128)

Page 10: Social Media and Global Brands: From Broadcast to Narrowcast

Global Brands and Social Media

Wave 5 – The Socialization of Brands (Universal McCann, 2010: http://www.umww.com/global/knowledge/view?id=128)

Internet Penetration Rates

Page 11: Social Media and Global Brands: From Broadcast to Narrowcast

100% effective reach in affluent, well-educated,

Western markets

Global Brands and Social Media

Page 12: Social Media and Global Brands: From Broadcast to Narrowcast

„The world is small…“

Global Brands and Social Media

The World is Flat (Friedman, T.L., 2005 Picador / Farrar, Straus and Giroux, New York)

Page 13: Social Media and Global Brands: From Broadcast to Narrowcast

„The world is small. But increasingly, it is also

flat.“

Global Brands and Social Media

The World is Flat (Friedman, T.L., 2005 Picador / Farrar, Straus and Giroux, New York)

Page 14: Social Media and Global Brands: From Broadcast to Narrowcast

From Broadcast to Narrowcast

Global Brands and Social Media

... 1450 1850 1920 1950 1980 1990 1995 2000 2005 2011

0%

20%

40%

60%

80%

100%

Consume Content

- Printing Press- Newspapers

- Radio

- Television

- Stone Plates

- Cable TV

- E-Mail

- Web

- Search

- Social Media

- …………………

Page 15: Social Media and Global Brands: From Broadcast to Narrowcast

Global Brands and Social Media

From Broadcast to Narrowcast

Page 16: Social Media and Global Brands: From Broadcast to Narrowcast

Global Brands and Social Media

From Broadcast to Narrowcast

Page 17: Social Media and Global Brands: From Broadcast to Narrowcast

Global Brands and Social Media

Page 18: Social Media and Global Brands: From Broadcast to Narrowcast

The Media have changed

Embrace the Dialogue & Listen

Offer Persistent Value & Relevance

Be Authentic and Engaging

Global Brands and Social Media

Page 19: Social Media and Global Brands: From Broadcast to Narrowcast

Global Brands and Social Media

Page 20: Social Media and Global Brands: From Broadcast to Narrowcast

Global Brands and Social Media

From Broadcast to Narrowcast

Page 21: Social Media and Global Brands: From Broadcast to Narrowcast

Global Brands and Social Media

Page 22: Social Media and Global Brands: From Broadcast to Narrowcast

Global Brands and Social Media

Page 23: Social Media and Global Brands: From Broadcast to Narrowcast

Global Brands and Social Media

Page 24: Social Media and Global Brands: From Broadcast to Narrowcast

Global Brands and Social Media

Page 25: Social Media and Global Brands: From Broadcast to Narrowcast

www.surprise.klm.com

Global Brands and Social Media

Page 26: Social Media and Global Brands: From Broadcast to Narrowcast

Global Brands and Social Media

Page 27: Social Media and Global Brands: From Broadcast to Narrowcast

Social Media are the Mainstream

(Social) Media are a Long-Term Trend

Digital Literacy is the New Literacy

Global Brands and Social Media

Page 28: Social Media and Global Brands: From Broadcast to Narrowcast

Friedman, 2005 Picador / Farrar, Straus and Giroux, New York

Shirky, 2008 The Penguin Press, New York

Global Brands and Social Media

Page 29: Social Media and Global Brands: From Broadcast to Narrowcast

[email protected]

Global Brands and Social Media

Page 30: Social Media and Global Brands: From Broadcast to Narrowcast

Global Brands and Social Media: From Broadcast to Narrowcast

First presented at:PricewaterhouseCoopers (PwC)

Eindhoven, NLMarch 15, 2011