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5/11/2018 SocialMediaCrowdSourcingKundenpartizipationhatPotential-slidepdf.com http://slidepdf.com/reader/full/social-media-crowd-sourcing-kundenpartizipation-hat-poten  @xzzhv Cmesxaz Dkf@ Kmfbah /:7 40 2:3 80 44 Sor|h demcc`b%fby Smcbga Khjbg - Ngchfmmo Kgvohzbed Ztbzzhv ztbzzhv%cmk-GajmDemcc`b Ngchfmmo9 ngchfmmo%cmk-z`mkgs`xzzhvfamd Thbjabszvgssh 7< Kgba gajmL`xzzhv+cmesxaz%cmk C@ 038> Hzzhe`gxshe Smcbga Khjbg9 Cvmtjsmxvcbed – Oxejhe|gvzbyb|gzbme `gz \mzhezbga ^me Gajm Demcc`b 68% Em~hkfhv 6<77 Famd `zz|9--ttt%z`mkgs`xzzhv%cmk Ngchfmmo Nge|gdh `zz|9--ttt%ngchfmmo%cmk-z`mkgs`xzzhvfamd Ztbzzhv9 `zz|9--ttt%ztbzzhv%cmk-GajmDemcc`b  

Social Media Crowd Sourcing Kundenpartizipation hat Potential

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Page 1: Social Media Crowd Sourcing Kundenpartizipation hat Potential

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@xzzhv Cmesxaz Dkf@ Kmfbah /:7 40 2:3 80 44 Sor|h demcc`b%fby

Smcbga Khjbg - Ngchfmmo Kgvohzbed Ztbzzhv ztbzzhv%cmk-GajmDemcc`b Ngchfmmo9 ngchfmmo%cmk-z`mkgs`xzzhvfamdThbjabszvgssh 7< Kgba gajmL`xzzhv+cmesxaz%cmkC@ 038> Hzzhe`gxshe

Smcbga Khjbg9

Cvmtjsmxvcbed – Oxejhe|gvzbyb|gzbme ̀ gz \mzhezbga

^me Gajm Demcc`b

68% Em~hkfhv 6<77

Famd `zz|9--ttt%z`mkgs`xzzhv%cmk Ngchfmmo Nge|gdh `zz|9--ttt%ngchfmmo%cmk-z`mkgs`xzzhvfamd Ztbzzhv9 `zz|9--ttt%ztbzzhv%cmk-GajmDemcc`b

 

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Cvmtjsmxvcbed – Oxejhe|gvzbyb|gzbme `gz \mzhezbga

68% Em~hkfhv 6<77 Shbzh 6 ~me 76

7% Be`gaz

7%  Be`gaz %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 6 

6%  Gffbajxeds~hvyhbc`ebs %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 6 

3%  Hbeahbzxed %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 3 

:%  Jhnbebzbme Cvmtjsmxvcbed %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% : 

8%  Cvmtjsmxvcbed be jhv \vgpbs – hbebdh Fhbs|bhah %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 8 

Ythbnha9 Jgs Vh~b~ga jhv Ytbhfhavbedh %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 8 

Kbdvms9 Tbh kge jbh Cvmtj be~ma~bhvz %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% > 

Dvbhssme jh Fhxohaghv9 Fgco jbv jhbehe Zvgxk|vbeyhe' %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 4 

Bdam9 Thac`hs Sc`ahkkhv+Nbahz jgvn hs shbe= %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 0 

SmeezgdsYhbzxed9 Jhbeh Khbexed bsz dhnvgdz' %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 2 

Xej tmyx jgs Gaahs= %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 7< 

>%  Gc`zxed S`bzszmvk+Dhng`v' %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 7< 

Tbaasz Jx ~bha! ahveh ~me \vba' %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 7< 

Tbh bsz fhb \vba hbe S`bzszmvk hezszgejhe= %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 7< 

6% Gffbajxeds~hvyhbc`ebs

Gffbajxed 79 Ytbhfhavbedh ~me Ythbnha %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 8

Gffbajxed 69 Kbdvms Omenb+Bjhhesxc`h ñfhv Kbdb|hjbg %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% >

Gffbajxed 39 \vbeyhe+Ngevmaah + Ovhgzbme %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 4

Gffbajxed :9 Bdam &Ehpz Sc`ahnb& %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 0

Gffbajxed 89 SmeezgdsYhbzxed + Fhnvgdxed %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 2

Gffbajxed >9 Fhabhfzhszh \vba Jhsbdes (~mv Fhvhbebdxed jxvc` @heoha" %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 77

Gffbajxed 49 \vba Dhtbeehv %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 77

Gffbajxed 09 Smejhvhjbzbme \vba+Kmeszhv %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%% 76

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Cvmtjsmxvcbed – Oxejhe|gvzbyb|gzbme `gz \mzhezbga

68% Em~hkfhv 6<77 Shbzh 3 ~me 76

3% HbeahbzxedGk Genged tgvhe hs exv thebdh Xezhveh`khe! jbh hvogeezhe! jgss jgs Tbsshe ~me Omesxkhezhegxsshv`gaf jhv hbdhehe ~bhv Têejhe jgyx nñ`vhe ogee! \vmjxozbeem~gzbme gxn jhe Kgvoz yx fvbedhe

xej jgkbz hbehe Beem~gzbmes~mvs|vxed dhdheñfhv jhv Omeoxvvhey yx vhgabsbhvhe% Jgs Smcbga Thfhvþnnehz gxn Dvxej jhv bkkhv szêvohv thvjhejhe ^hvehzyxed jhv Xshv xezhvhbegejhv mjhv kbzMvdgebsgzbmehe smtbh jhv nñv Smcbga Khjbg c`gvgozhvbszbsc`he Mnnhe`hbz xej Hbengc``hbz yxv \gvzbyb|gzbmesh`v ~bha \mzhezbga ~mk omaahozb~he Tbsshe jhv Kgssh (Oemtahjdh mn z`h cvmtj" yx |vmnbzbhvhe%

Jbh Kþdabc`ohbz dhtbssh Gxndgfhe hbehs Xezhveh`khes ge hbeh xejhnbebhvzh Dvx||h ~me Khesc`he bkBezhvehz gxsyxagdhve eheez sbc` Cvmtjsmxvcbed%

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Cvmtjsmxvcbed – Oxejhe|gvzbyb|gzbme `gz \mzhezbga

68% Em~hkfhv 6<77 Shbzh : ~me 76

:% Jhnbebzbme Cvmtjsmxvcbed

Ihnn @mth (6<<0" jhnbebhvzh Cvmtjsmxvcbed nmadhejhvkgsshe9

‑Cvmtjsmxvcbed bs z`h gcz mn zgobed g imf zvgjbzbmegaar |hvnmvkhj fr g jhsbdegzhj gdhez 

(xsxgaar ge hk|amrhh" gej mxzsmxvcbed bz zm ge xejhnbehj! dhehvgaar agvdh dvmx| mn |hm|ah be

z`h nmvk mn ge m|he cgaa%‛ 

Be jhv \vgpbs nêaaz gxn! jgss hbebdh Khesc`he xezhvsc`bhjabc`h Gxnngssxedhe jgvñfhv `gfhe! tgsxezhv Cvmtjsmxvcbed dhegx yx ~hvszh`he bsz% Jhv hvszh Dhjgeohe bk Yxsgkkhe`ged kbzCvmtjsmxvcbed bsz mnz jhv Fhvhbc` jhv \vmjxozbeem~gzbme% Beem~gzbmehe kbz hbehv Dvx||h ~meSmcbga Khjbg Fhexzyhve ~mvgeyxzvhbfhe bsz fhszbkkz hbehs jhv s|geehejszhe Hbesgzydhfbhzh~me Cvmtjsmxvcbed% Dhvgjh be jbhshk Fhvhbc` nbejhe hbebdh bezhvhssgezh Kgsseg`khe bk

Smcbga Thf szgzz! gxn thac`h dahbc` emc` hphk|agvbsc` hbedhdgedhe tbvj%

Egc` Samgeh (6<77" dbfz hs : Ogzhdmvbhe ~me Cvmtjsmxvcbed9

7%  Omaahozb~h Bezhaabdhey (Cmaahczb~h Bezhaabdhech! mv cvmtj tbsjmk"9 @bhv thvjhe Xshvgxndhnmvjhvz b`v Tbsshe yx zhbahe% Mnz dh`z hs jgfhb jgvxk fhszh`hejh \vmjxozh yx ~hvfhsshvemjhv ehxh Beem~gzbmehe jxvc` jbh Gethejhv hvsc`gnnhe yx agsshe% Gxc` jgs Omeyh|z jhv ‑AhgjXshvs‛ ogee jbhshv Ogzhdmvbh yxdhmvjehz thvjhe%

6%  Cvmtj Ovhgzbme (Cvmtj cvhgzbme"9 Fhb jbhshv Nmvk jhs Cvmtjsmxvcbeds dh`z hs jgvxk Bjhhe ~mehbehv Kgssh ~me Khesc`he (cvmtj" yx sgkkhae% Jbh ‑Cvmtj Cvhgzbme‛ omkkz jgee yxszgejh!thee hbe Xezhveh`khe b`vh Fhexzyhv gxnnmvjhvz hbe \vmjxoz yx ovhbhvhe mjhv yxsgkkhe kbz

jhk Xezhveh`khe hbe \vmjxoz yx heztbcohae (cm+cvhgzbme"%3%  Cvmtj Gfszbkkxedhe (Cvmtj ^mzbed"9 ^me Cvmtj ^mzbed s|vbc`z kge jgee! thee hbeh

Xezhveh`kxed Fhxvzhbaxed ~me Fhexzyhve nñv Hezsc`hbjxedhe hbefhybh`z xk sbc` sm hbehfhsshvh Hezsc`hbjxedsdvxejagdh ~hvsc`gnnhe yx oþeehe%

:%  Cvmtjnxejbed9 ^me Cvmtjnxejbed s|vbc`z kge jgee! thee Khesc`he jbh Kþdabc`ohbz dhfmzhetbvj Kbovm+Ovhjbzh ñfhv \agzznmvkhe ~hvdhfhe yx oþeehe% Cvmtjnxejbed tbvj bk Fhvhbc` jhsNxejvgbsbed hfhengaas hbedhshzyz%

Hs dbfz gasm kh`v Gxs|vêdxedhe ~me Cvmtjsmxvcbed gas exv jhv Fhvhbc` jhs Beem~gzbmesKgegdhkhezs% Jbh ~bhv Ogzhdmvbhe ñfhvsc`ehbjhe sbc` ihjmc` zhbathbsh be`gazabc`% Hs dh`zjgvxk ~mk Tbsshe mjhv jhe s|hybnbsc`he Nê`bdohbzhe ~me Khesc`he yx |vmnbzbhvhe xk

yxsgkkhe \vmfahkh yx aþshe% Jhv dvmssh ^mvzhba jhs Cvmtjsmxvcbeds abhdz be jhv Jb~hvsbzêz%Jxvc` jbh \gvzbyb|gzbme hbehv dvmsshe Kgssh ~me Khesc`he oþeehe kh`v xej zhbathbsh fhsshvhBjhhe dhehvbhvz thvjhe! gas jgs kbz hbebdhe thebdhe Khesc`he kþdabc` têvh%

Ebcmah Kgvzbe! Szhnge Ahsskgee xej Szhnge ^mÝ (6<<0" `gfhe hfhengaas hbehe ^hvsxc`xezhvemkkhe jhe Fhdvbnn Cvmtjsmxvcbed yx jhnbebhvhe9

 ―Cvmtjsmxvcbed bsz hbeh bezhvgozb~h Nmvk jhv Ahbszxedshvfvbedxed! jbh omaagfmvgzb~ mjhv 

thzzfhthvfsmvbhezbhvz mvdgebsbhvz bsz xej hbeh dvmÝh Geyg`a hpzvbesbsc` mjhv bezvbesbsc`

kmzb~bhvzhv Gozhxvh xezhvsc`bhjabc`he Tbsshesszgejs xezhv ^hvthejxed kmjhvehv BxO+

Srszhkh gxn Fgsbs jhs Thf 6%< hbefhybh`z% Ahbszxedsmfihoz sbej \vmjxozh mjhv Jbheszahbszxedhe xezhvsc`bhjabc̀ he Beem~gzbmesdvgjhs! thac`h jxvc` jgs Ehzythvo jhv 

\gvzbyb|bhvhejhe vhgozb~ gxndvxej hpzhvehv GeszþÝh mjhv |vmgozb~ jxvc` shafszzêzbdhs

Bjhezbnbybhvhe ~me Fhjgvnsañcohe fyt% M||mvzxebzêzhe heztbcohaz thvjhe%‑ 

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Cvmtjsmxvcbed – Oxejhe|gvzbyb|gzbme `gz \mzhezbga

68% Em~hkfhv 6<77 Shbzh 8 ~me 76

Bezhvhssgez ge jhv Jhnbebzbme egc` Kgvzbe! Ahsskgee xej ^mss (6<<0" bsz! jgss jgvgxn `bedhtbhshe tbvj! jgss ehfhe hpzhve gedhszmsshehe \vmihozhe gxc` |vmgozb~ ~me jhe Xshvbebzbbhvzh \vmihozh kþdabc` sbej% Hs bsz gasm jxvc`gxs jheofgv! jgss sbc` Omesxkhezhe

shafszêejbd mvdgebsbhvhe (bezvbesbsc`h Kmzb~gzbme" xk dhtbssh \vmjxozh mjhv Jbheszahbszxedheyx ~hvfhsshve (Ahbszxeds|nahdh" mjhv ̂ mvsc`aêdh nñv Ehx`hbzhe ahbnhve (Ahbszxedsbeem~gzbme"%Jbhsh bezvbesbsc`h Kmzb~gzbme dbaz hs yx exzyhe% Bkkhv þnzhv hvtgvzhe jbh Xshv nñv b`vhe Hbesgzyvhs|hozb~h b`vh Ahbszxed hbehe Dhdhethvz mjhv Gevhby (Hpzvbesbsc`h Kmzb~gzbme"% Be jhv \vgpbssbh`z kge fhb Cvmtjsmxvcbed+\vmihozhe bkkhv þnzhvs! jgss fhb jhe ~me Xezhveh`khebebzbbhvzhe \vmihozhe dhybhaz Gevhbyh (Fs|% Dhtbeehe hbehs b\gjs" nñv jbh \gvzbyb|gzbme jhv Kgsshbe Gxssbc`z dhszhaaz thvjhe%

8% Cvmtjsmxvcbed be jhv \vgpbs – hbebdh Fhbs|bhah

Ythbnha9 Jgs Vh~b~ga jhv Ytbhfhavbedh

Hbe sc`þehs Fhbs|bha jgnñv jgss hs gxc` Cvmtjsmxvcbed+\vmihozh dbfz jbh ~me Fhexzyhve shafsz

bebzbbhvz txvjhe! abhnhvz jhv C`b|s @hvszhaahv Ythbnha! thac`hv shbeh Ytbhfhavbedh tê`vhej 78Ig`vhe ebc`z kh`v ~hvogxnzh% Ñfhv Ngchfmmo mvdgebsbhvzhe sbc` Nges ~me Ytbhfhavbedhe xejnmvjhvzhe jbh dhabhfzhe Ytbhfhavbedh yxvñco% Jbhs dhsc`g` bezvbesbsc` kmzb~bhvz – jbh Ngchfmmo+Fhexzyhv txvjhe ~me sbc` gxs gozb~% Ythbnha eg`k jhe Be|xz jhv vxej 76‶<<< Kbzdabhjhv hbehvNgchfmmo Dvx||h gxn xej abhss jbh Ytbhfhavbedh tbhjhv |vmjxybhvhe – yxv dvmsshe Nvhxjh jhvNges% Nñv jgs Bkgdh ~me Ythbnha tgv jgs Xkshzyhe jhv Oxejhebebzbgzb~h hfhengaas sh`v thvz~maa%Smac`h Kgsseg`khe agsshe sbc` \V+zhc`ebsc` sh`v dxz omkkxebybhvhe% Hs `gejhaz sbc` gasm

`bhvfhb xk hbe ‑|vmgozb~hs‛ Cvmtjsmxvcbed (~da% Kgvzbe! Ahsskgee . ^mss! 6<<0" fhb thac`hkjbh Gozhxvh hbdheszêejbd jhe Fhjgvn egc` jbhshe Ytbhfhavbedhe bjhezbnbybhvzhe%

Gffbajxed 79 Ytbhfhavbedh ~me Ythbnha

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Cvmtjsmxvcbed – Oxejhe|gvzbyb|gzbme `gz \mzhezbga

68% Em~hkfhv 6<77 Shbzh > ~me 76

Kbdvms9 Tbh kge jbh Cvmtj be~ma~bhvz

Hbe thbzhvhs Fhbs|bha nñv Kgsseg`khe gxs jhk Fhvhbc` Cvmtjsmxvcbed abhnhvz jbh Kbdvms 

(Jhzgba`gejhasxezhveh`khe be jhv Sc`thby"! thac`h fhvhbzs hbebdh \vmjxozh jxvc` jbhCmkkxebzr heztbcohae abhss xej jbhsh gxc` hvnmadvhbc` gxn jhe Kgvoz fvgc`zh%

Ê`eabc` tbh fhbk Fhbs|bha Ythbnha txvjh ~me Nges jhs Kbdvms+Bch+Zhgs ~mvdhsc`agdhe! jgss kgejhe fhabhfzhe Hbszhh gxc` gas |vgozbsc`h \HZ Nagsc`h gefbhzhe smaa% Jbh Kbdvms `gzzh hs~hvszgejhe jbhshe Be|xz gxc` xkyxshzyhe xej jhe Hbszhh bk \HZ+Nmvkgz be jhe @gejha yxfvbedhe% Egc` jbhshk Hvnmad txvjh `gzzh jbh Kbdvms shbeh Oxejhe gxndhvxnhe fhb jhvBjhhesxc`h egc` ehxhe Omenbzñvh+Smvzhe (Kgvkhagjh" kbzyxkgc`he% Gxc` jbhsh Kgsseg`khtgv hvnmadvhbc`% 7<<6 Kgvkhagjh+Ovhgzbmehe txvjhe ~me jhe Kbdb|hjbg CmkkxebzrKbzdabhjhve hbedhvhbc`z (Cvmtj Cvhgzbme"% ^me jbhshe 7<<6 Bjhhe txvjhe jbh 6< fhszhe

Vhyh|zh dhomc`z xej ~me Kbdb|hjbg+Kbzdabhjhve jhdxszbhvz xej fhthvzhz% Egc` jhvJhdxszgzbme omeezh jbh Cmkkxebzr jgvñfhv gfszbkkhe! thac`h jhv 8 fhszhe Omenbzñvhe be jbh

Vhdgah jhv Kbdvms gxndhemkkhe thvjhe smaazhe% Vxej :‶3<< Kbdvms+Oxejhe `gfhe fhb jhvGfszbkkxed gxn Kbdb|hjbg kbzdhkgc`z (Cvmtj ^mzbed"% Jbh Dhtbeehv tgvhe jbh ^gvbgezheHvjfhhvkxej xej @hvfszsñejh xej ogkhe Genged Sh|zhkfhv 6<77 gas abkbzbhvzh Hjbzbme be jbhKbdvms+Vhdgah%

Jbh Kbdvms `gz hs ~hvszgejhe jbh Cmkkxebzr be gaah Heztbcoaxedssc`vbzzh yx bezhdvbhvhe% Shbz

jhe hvszhe Hvnmadhe kbz Cvmtjsmxvcbed thvjhe bkkhv tbhjhv ehxh \vmjxozh kbz Oxejhe-Ngesjhv Kbdvms heztbcohaz (Cvmtj Cvhgzbme-Cmaahczb~h bezhaabdhech" mjhv jbhsh fhb Hezsc`hbjxedheyx ehxhe \vmjxozagecbhvxedhe fhnvgdz (Cvmtj ^mzbed"% Sm ogk oñvyabc` hbeh ehxh ^gvbgezhhbehs Nñenomvedhfêcos kbz Oêshdhsc`kgco (Faâ~bzg Dvxràvh" be jbh Agjhenaêc`he jhv Kbdvms%

Ge jhe Gozb~bzêzhe ~me Kbdvms ogee sh`v sc`þe dhsh`he thvjhe! jgss smtm`a jbh omaahozb~h

Bezhaabdhey! jbh Cvmtj Cvhgzbme xej jgs Cvmtj ^mzbed – gasm jvhb jhv ~bhv Ogzhdmvbhe jhsCvmtjsmxvcbed – hbedhshzyz txvjhe xk yxsgkkhe kbz jhv Cmkkxebzr b`vh \vmjxozh yx~hvfhsshve mjhv ehxh yx heztbcohae%

Gffbajxed 69 Kbdvms Omenb+Bjhhesxc̀ h ñfhv Kbdb|hjbg

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Cvmtjsmxvcbed – Oxejhe|gvzbyb|gzbme `gz \mzhezbga

68% Em~hkfhv 6<77 Shbzh 4 ~me 76

Dvbhssme jh Fhxohaghv9 Fgco jbv jhbehe Zvgxk|vbeyhe'

Dhdhetêvzbd aêxnz gxc` hbeh Cvmtjsmxvcbed+Kgsseg`kh ~me Dvbhssme jh Fhxohaghv fhb

thac`hv jbh Ngchfmmo+Cmkkxebzr xezhv jhk Kmzzm ‑Fgco jbv jhbehe Zvgxk|vbeyhe'‛gxndhnmvjhvz tbvj hbdheh Ovhgzbmehe nñv hbeh Smejhvhjbzbme! jbh 6<76 be jbh Vhdgah omkkhesmaa! hbeyxvhbc`he% Jgs \vbeyb| bsz sh`v ê`eabc` tbh fhb jhv Kgvkhagjh+Ovhgzbme jhv Kbdvms% Ñfhvhbeh Ngchfmmo+G|| ogee kge ytbsc`he 7:< Yxzgzhe ythb Yxzgzhe bejb~bjxhaa omkfbebhvhe!hbehe Egkhe nhszahdhe xej ñfhvkbzzhae% Gxs gaahe ^mvsc`aêdhe! tê`az gesc`abhsshej hbeh Ixvr(Kbzgvfhbzhejh ~me Dvbhssme jh Fhxohaghv xej jvhb Ngchfmmo Nges" jbh 6< Fhszhe Ovhgzbmehegxs% Gxs jbhshe 6< Ovhgzbmehe jñvnhe gesc`abhsshej jbh Ngchfmmo Nges jhe Sbhdhv fhszbkkhe%Ehfhe jhk Fhszbkkhe jhv Dhsc`kgcosvbc`zxed ogee gxc` ñfhv jhe Egkhe xej jbh^hv|gcoxed (Jhsbde" gfdhszbkkz thvjhe% Jbh Nges thvjhe gxc` be jbhshk Fhbs|bha be gaahHeztbcoaxedssc`vbzzh – thac`h yhbzabc` ~hvshzyz szgzznbejhe – be~ma~bhvz% Gxc` be jbhshk Fhbs|bha

tbvj smtm`a jbh omaahozb~h Bezhaabdhey! jbh Cvmtj Ovhgzbme (cm+cvhgzbme" xej jgs Cvmtj ^mzbedhbedhshzyz%

Gffbajxed 39 \vbeyhe+Ngevmaah + Ovhgzbme

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Cvmtjsmxvcbed – Oxejhe|gvzbyb|gzbme `gz \mzhezbga

68% Em~hkfhv 6<77 Shbzh 0 ~me 76

Bdam9 Thac`hs Sc`ahkkhv+Nbahz jgvn hs shbe=

Bdam aêssz shbeh Ngchfmmo Nges fhb jhv Hezsc`hbjxed |gvzbyb|bhvhe (Cvmtj ^mzbed" thac`hs ehxh

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Gffbajxed :9 Bdam &Ehpz Sc`ahnb&

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Cvmtjsmxvcbed – Oxejhe|gvzbyb|gzbme `gz \mzhezbga

68% Em~hkfhv 6<77 Shbzh 2 ~me 76

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Cvmtjsmxvcbed – Oxejhe|gvzbyb|gzbme `gz \mzhezbga

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Cvmtjsmxvcbed – Oxejhe|gvzbyb|gzbme `gz \mzhezbga

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Gffbajxed 49 \vba Dhtbeehv

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Cvmtjsmxvcbed – Oxejhe|gvzbyb|gzbme `gz \mzhezbga

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