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Social Monitoring Report This social monitoring report is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature. In preparing any country program or strategy, financing any project, or by making any designation of or reference to a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area. Project Number: 40648-037 November 2019 Period: January 2019 – June 2019 IND : Infrastructure Development Investment Program for Tourism-Tranche 4 Submitted by Program Management Unit, Infrastructure Development Investment Program for Tourism (IDIPT), Tamil Nadu

Social Monitoring Report - Asian Development Bank · 2020. 1. 17. · Hogenakkal in Dharmapuri district, construction of banquet hall and tourist hostel in Trichy district and renovation

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  • Social Monitoring Report

    This social monitoring report is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature.

    In preparing any country program or strategy, financing any project, or by making any designation of or reference to a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area.

    Project Number: 40648-037 November 2019 Period: January 2019 – June 2019

    IND : Infrastructure Development Investment Program for Tourism-Tranche 4

    Submitted by Program Management Unit, Infrastructure Development Investment Program for Tourism (IDIPT), Tamil Nadu

  • 1

    Semi Annual Social Monitoring Report

    Loan Number : 3717-IND

    Reporting Period : Upto June‘2019

    Infrastructure Development Investment Program for

    Tourism (IDIPT) Tranche-4: Tamil Nadu

    Prepared by : PMSC, Kitco Ltd.

    Implementing Agency : PIU (TTDC, HR&CE, DoM, DoA)

    Executing Agency : PMU, DoT

    Month : October‘2019

  • 2

    Preface

    This social safeguard monitoring report has been prepared based on the

    objectives and scope of the project. This report outlines the progress made

    so far and the current status of the project in line with the ADB safeguard

    policies.

    Both primary sources and the secondary sources have been used to

    prepare this report. The primary sources of available documents in the

    departments concerned and the secondary sources of direct observation

    through field visit and interview with the various stakeholders were followed

    for the data collection.

  • 3

    INDEX

    Sl. No Contents Page No

    1. Project Background 4

    2. Project Description 4

    3 Expected Outputs of the Project 4

    4 Scope of the Report 5

    5 Subproject Description 5

    6 Purpose of the Report 8

    7 Field Observation

    7.1 Scope of land acquisition and resettlement, Indigenous peoples

    7.2 Summary of resettlement impact

    9-11

    8 Key Findings

    8.1 Gender Issues:

    8.2 Status of labour at the site

    8.3 Health and Safety Training to Workers:

    8.4 Strategies to reach expected outputs

    8.4.1 Enhance the quality of natural and cultural attractions under Private sector participation

    8.4.2 Strengthen the livelihood activities of the local communities

    8.4.3 Participation of local communities in managing the tourist destinations and attractions

    11-13

    9 Conclusions 14

    10 Annexure 1-5

    15-49

  • 4

    Social Safeguard Monitoring Report

    1. Project Background

    Asian Development Bank (ADB) approved a multi-tranche financing facility (MFF) for

    the Infrastructure Development Investment Program for Tourism covering four

    participating states of Himachal Pradesh, Punjab, Uttarakhand, and Tamil Nadu.

    The

    Investment Program supports the government‘s development strategy to achieve

    inclusive economic growth through the development of tourism-related infrastructure

    and livelihood generation. The Investment Program was in alignment with government's

    11th Five–Year Plan 2007-2012 and continued to be relevant for the government in its

    12th Five–Year Plan that emphasized pro-poor tourism heritage preservation and

    improving access to such tourist attractions. The recent Three-Year Action Agenda

    (2017-2018 to 2019-2020) launched by the NITI Ayog, Government of India envisages

    hospitality, travel and tourism sector as a major driver of growth and employment

    worldwide and especially in India.

    Tranche 4 supports the preservation and development of natural and cultural heritage,

    create tourism support and connectivity infrastructure, and provide capacity building for

    improved destination management and marketing.

    2. Project Description

    Tranche 4 contributes to the tourism sector to sustainable and inclusive economic

    growth in Tamil Nadu. The Program is being implemented through different subprojects.

    The expected outputs of the project and the summary of the different subprojects under

    Tranche 4 are given below:

    3. Expected Outputs of the Project

    The expected outputs of the Tranche 4 are:

    Enhanced quality of natural and cultural attractions;

    Greater participation by local communities in tourism-related economic and

    livelihood activities;

    Improved basic urban infrastructure and incidental services at tourist destinations

    and gateways;

  • 5

    Improved connectivity to tourist attractions; and

    Strengthened capacity of sector agencies and local communities for planning,

    development, management and marketing of tourist destinations and attractions

    and promoting private sector participation and small businesses.

    4. Scope of the Report

    This report is prepared for the subprojects under the Infrastructure Development

    Investment Program for Tourism (Tranche 4). Of the 18 subprojects, the scope of the

    report is confined to 11 subprojects. The subprojects that involve procurement and do

    not involve in any civil work do not involve in any land acquisition or involuntary

    resettlement related impacts.

    5. Subproject Description

    This section describes each of the subprojects—its components, location and its

    specific purpose.

    A. Subproject 1

    Subproject 1 aims to provide energy saving, low maintenance, bright lights (LED) street

    lights in 98 tourist cities and towns covering 18 districts in the state. The street lighting

    will be done along the right-of-way (ROW) of government roads. For street lighting,

    octagonal poles, high-mast poles and decorative poles will be erected.

    The existing

    towns, places and pilgrim centres have very poor illumination facility and are often not

    functional. Existing street lighting has open cables and poor workability.

    B. Subproject 2

    Subproject 2 will involve supply and installation of retro-reflective signage boards at

    228 major tourist cities/towns in 32 districts for guiding the visiting tourists and easy

    navigation. These will be way finding signs, information boards and tourists maps, etc.

    C. Subproject 3

    Under subproject 3, tourist accommodations and tourist reception centres will be

    constructed at Alangudi in Thiruvarur districts and development of basic infrastructure

    facilities in Arulmigu Vedaraneswarar Temple, Vedaranyam, Nagapattinam District. The

    tourist accommodations or Yatri Nivas will be two-storied dormitories and two-storied

  • 6

    cottages. Provision of the pilgrim rest area, rooms, toilets, dormitory halls, kitchen and

    storerooms are envisaged under basic infrastructure facilities. The facilities are being

    constructed on land belonging to Hindu Religious and Charitable Endowments

    (HR&CE) Department.

    D. Subproject 4

    Subproject 4 aims to construct a tourist rest house comprising dormitory blocks, dining

    hall with kitchen, office blocks including road works and other basic facilities at

    Kanchipuram under Kanchipuram District. The subproject proposes dormitory blocks

    (G+3), one with 28 rooms and other 63 rooms along with driver's dormitory, utility

    rooms, common areas and internal roads. Construction of the assets will be on the land

    belonging to the HR&CE Department, Government of Tamil Nadu.

    E. Subproject 5

    The proposed subproject 5 intends to develop Sri Ramanujar's birthplace in

    Sriperumpudur in Kanchipuram district through the construction of tourist information

    centre, theatre, cultural centre, hostel building, dormitory halls, library and bookshops

    and road along with other facilities. The facilities are being constructed on the land

    owned by the HR&CE Department, Government of Tamil Nadu.

    F. Subproject 6

    Subproject 6 plans to construct of pilgrim tourist rest house, dormitory and tourist

    reception centre along with other basic facilities at Chidambaram in Cuddalore district.

    The rest house comprises of 41 rooms. The facility is being constructed on government-

    owned (TTDC) land that is free from any encumbrances

    G. Subproject 7

    The subproject intends to improve tourist guest house and information centre at

    Hogenakkal in Dharmapuri district, construction of banquet hall and tourist hostel in

    Trichy district and renovation of the heritage tourist centre in Kanyakumari. The

    subproject is planned to be constructed on government land and mainly involves in

    improvement of existing structures.

  • 7

    H. Subproject 8

    Subproject 8 involves in development and improvement of infrastructural facilities at 8

    temple locations in Trichy, Thiruvenkadu, Keelperumpallam, Kumbakonam, Alangudi,

    Thingalur, Ammapettai and Azhagarkoil across 6 districts of the state. The infrastructure

    work involves in the construction of dormitory hall, toilet blocks, tonsor hall, overhead

    tanks, pilgrim rest sheds and providing cut stone flooring at the temple complexes. The

    facilities will be built on the land owned by the HR&CE Department, Government of

    Tamil Nadu.

    I. Subprojects 9 and 10

    Subproject 9 and 10 are not under the scope of this report as both the subprojects

    involve procurement of transport facilities for tourism development. Subproject 9

    proposes to purchase two ferries (one each of 75 and 150 seater150-seater capacity).

    Poompuhar Shipping Corporation Ltd will be the asset owner after completion of the

    subproject. Subproject 10 comprises the purchase of buses and boat for Tamil Nadu

    Tourism Development Corporation (TTDC). The Line agency TTDC will be the asset

    owner after completion of the subproject. All components will be procured through

    National Competitive Bidding.

    J. Subproject 11

    Under subproject 11, improvement works in the Government Museum will be

    undertaken; the Egmore Museum is located in Chennai. The improvement works

    involves -face-lifting of an exterior view of the buildings, provisions of signage at suitable

    locations, provision of story post, provision of pavements with water drains and cable

    ducts, lawns, garden and children play area, internal roads, car parking and provision of

    the security system through modern gadgets. The museum is under the ownership of

    Department of Museums, Government of Tamil Nadu.

    K. Subproject 12

    Under subproject 12, solar lights and photovoltaic panels will be provided in TTDC

    tourist complexes. Small poles will be provided (within the TTDC tourist complex

    premises) to hold the steel fabricated structures on which the panels would rest.

  • 8

    L. Subproject 13

    Under subproject 13, conservation and restoration of heritage and important monument

    of state archaeological Department and Renovation of Governor House at

    Tharangambadi Town Panchayat are proposed.

    6. Purpose of the Report

    The purpose of social monitoring report is to check the ownership of the land, the details

    of the land acquired if any, the issues related with social safeguards concerning the

    progress achieved and current status of the reporting period and the capacity training

    programs organized to the beneficiaries living in the tourist destinations.

    7. Field Observation

    The following elements have been observed through field visits to the subproject sites

    and the interaction with the various stakeholders.

  • 9

    7.1 Scope of land acquisition and resettlement, Indigenous peoples

    Subproject No

    Locations Present status The pattern of

    land ownership Involuntary settlement Indigenous People

    IDIPT/TN/P4/ T4/ICB/01/ 2017-18

    98 Tourist Cities/Towns in 18 Districts

    The work is just started and not reached the completion stage

    Urban Local Bodies, Hindu Religious and Charitable Endowments Department (HR & CE), State Archeology Department

    All works are being carried out within the right of way (ROW) of government roads. The erection of poles or shafts are done on vacant, unused space within the ROW. No permanent impacts are found and none is allowed. Access to businesses is ensured during construction, business hours avoided (for construction) and the construction period minimized to avoid any temporary income loss. Subproject implementation is being closely monitored by the PMU and PMSC to avoid the impacts

    No indigenous community lives in this location

    IDIPT/TN/T4/ ICB/02/2017

    228 tourist locations across 32 districts

    The work is just initiated

    District Administration Urban Local Bodies, HR & CE, Department of Archaeology, Department of Museums.

    All works are going on vacant and unused government sites. No involuntary resettlement impacts are found

    IDIPT/TN/T4/ ICB/03/2017

    Alangudi, Thiruvarur District Arulmigu Vedaraneswarar Temple, Vedaranyam, Nagapattinam District

    The work is just planned

    HR & CE, Government of Tamilnadu

    All works are proposed on government lands and no non-titleholders are present at the sites. No involuntary resettlement impacts anticipated.

    No tribal community is affected

    IDIPT/TN/T4/ ICB/04/2017

    Kanchipuram, Kanchipuram District

    Construction work is going on in full swing

    Hindu Religious and Charitable Endowments Department, Government of Tamil Nadu

    All works are being carried out on government lands and no non-titleholders are present at the sites. No involuntary resettlement impacts are found

    No indigenous community is affected

    IDIPT/TN/T4/ ICB/05/2017

    Sriperumpudur, Kanchipuram Dt.

    Construction work is going on

    H.R. & C.E Department, Government of Tamil Nadu

    All works are being carried out on government lands and no non-titleholders are present at the sites. No involuntary resettlement impacts anticipated.

    No impact on indigenous people

  • 10

    Subproject No

    Locations Present status The pattern of

    land ownership Involuntary settlement Indigenous People

    IDIPT/TN/P4/ T4/ICB/06/ 2017-18

    Chidambaram at Cuddalore district

    The work is just started and not reached the completion stage

    TTDC, Government of Tamilnadu

    All works are being done on government lands. Improvements to existing government buildings are being executed. No non-titleholders are present at the sites or buildings. No involuntary resettlement impacts are observed.

    No indigenous community lives in this location

    IDIPT/TN/T4/ ICB/07/2017

    Hogenakkal, Trichy, and Kanyakumari

    Construction is going on in Hogenakkal and Trichy. work is not yet begun at Kanyakumari

    TTDC, Government of Tamil Nadu

    All works are being done on government lands. Improvements to existing government buildings are being executed. No non-titleholders are present at the sites or buildings. No involuntary resettlement impacts are observed

    Though the tribal community live in Hogenakkal, their life or livelihood is not affected by these project activities

    IDIPT/TN/T4/ ICB/08/2017

    Trichy, Ammapettai, Azhagar Temple, Thingalur, Thiruvenkadu, Alangudi, Keelperumpallam, Thirunageswaram

    Not yet started H.R & C. E Department, Government of Tamil Nadu

    All works are proposed on government lands and no non-titleholders are present at the sites. No involuntary resettlement impacts are documented

    No indigenous community in this area

    IDIPT/TN/T4/ ICB/11/2017

    Chennai Construction work is going on in full swing

    Department of Museums, Government of Tamil Nadu

    All works are on government lands. Improvements to existing government buildings are proposed. No non-titleholders are present at the Sites or buildings. No involuntary resettlement impacts are reported.

    IDIPT/TN/T4/ NCB/12/2017

    Solar lights The initial identification work is going on in some places, in other places, the work is not initiated

    TTDC tourist complexes.

    Small poles are created for solar lights and panels within the TTDC sites. No involuntary resettlement Impacts are anticipated

    No indigenous peoples are residing in this location

    IDIPT/TN/T4/ NCB/13/2017

    Governor House, Tharangambadi

    The work is yet to start

    State Archaeological Department Government of Tamil Nadu

    Improvements to existing government buildings are proposed. No non-title holders are present. No involuntary resettlement impacts are reported

    No indigenous community live in this are

  • 11

    7.2 Summary of resettlement impact

    Works under Tranche-4 project are being undertaken on the Tamil Nadu government Land

    vacant, municipal land, HR &CE Land, TTDC Land and existing premises of Museum land. It is

    found that there is no private land acquired to execute this project. It has been seen and

    observed that during the execution of sub-projects, no impact on private properties like housing,

    shops, commercial buildings, religious and community infrastructure as well as livelihoods of

    local community and indigenous peoples are observed. Non-title holders (NTHs) were not

    identified in the areas where the work is being carried out.

    8. Key Findings

    The key findings derived from the data are discussed here:

    8.1 Gender Issues:

    1. The contractors have been instructed the importance of gender sensitivity and the

    legislations protecting the women such as sexual harassment of women at workplace

    (prevention, prohibition and redressal) Act 2013, equal remuneration Act 1976, The

    Factories Act 1948 etc. Awareness of Gender and social issues are carried out at the sites

    where construction work has been started. It is carefully observed through the periodical

    field visit. The contractors are further intimated about the Gender Action Plan prepared

    under ADB guidelines.

    2. It is found that a considerable number of women labourers have been engaged in civil

    works. The provision of safe drinking water & separate toilet has been witnessed at the site.

    The women workers were interacted and found that there were no gender-related issues

    come up. Rest shelters/camps are available for the workers especially for women.

    8.2 Status of labour at the site

    Mostly the local labourers are recruited. The contractors employed many permanent labourers

    in these projects who worked in other projects of the same contractors. A few workers from

    other states also were employed and they were residing in the temporary labour camps erected

    by the contractors near the construction sites. The contractors have been instructed to avail

    rented building near the sites to accommodate the labourers migrated from other districts of

    Tamil Nadu and from other states. No child labour was found in the site and all the contractors

    are strictly informed not to employ any child under the age of 14. Child Labour (Prohibition and

    Regulation) Act 1986 was apparently explained to the contractors. If any children between 15 to

    18 years old are employed, the contractors are intimated to keep a separate register and to

  • 12

    follow the provisions for the adolescent employees under The Factories Act 1948.

    8.3 Health and Safety Training to Workers:

    Various visits to the construction sites were made to have interaction with the contractors and

    their representatives to ensure their level of awareness on health and safety measures to be

    followed while construction is going on at the site. The contractors are informed to follow the

    mandatory labour welfare orientated legislations. A detailed explanation has been given on The

    Factories Act 1948 in which the provisions available for health and safety were explained to

    them. The need for wearing the safety measures such goggles, gloves, boots, helmets and

    jackets are clearly instructed to the contractors and the usages of their measure have been

    varied to site to site, hence the labours are instructed to make use of the services. All the

    contractors are strictly instructed to keep first aid box available at the construction site all the

    time.

    As a measure in the health aspect, the contractors were intimated to provide adequate toilets for

    labourers and separate toilets for women labourers. The drinking water facility and rest shelter

    and accommodation facilities are ensured during the field visits. See the Annexure 1

    The following suggestions were given to all the contractors invariably whether the construction

    work is small or large.

    Maintenance of a separate register for tracking the accidents related to untoward incidents.

    Workers Complaint registers and complaint drop boxes must be available at the site.

    Housekeeping cleanliness needs to be improved.

    Signboards should be erected at different locations and contact numbers for concerns/

    complaints

    All the emergency number in the Tamil language should be at site emergency prevention.

    All safety rules at work and Provision of adequate health and safety measures such as

    water, food, sanitation, personal protective equipment, workers insurance and medical

    facilities should be provided to all the needy labourers

    Accident and Grievances Register should be maintained at sites.

    Proper waste collection and disposal system should be in practice

    Provision of adequate mobile toilets on-site, and a creche for labourers‘ children if

    necessary. On-site orientation was given to contractors, staff and labourers on Health,

  • 13

    Hygiene, HIV, AIDS, VD, STD and safety norms & rights wherever the construction work is

    initiated.

    8.4 Strategies to reach expected outputs

    Different strategies have been adopted to yield the expected outputs. The meetings, trainings

    and awareness camps were organized wherever the work is initiated.

    8.4.1 Enhance the quality of natural and cultural attractions under Private sector

    participation

    The Government Museum at Chennai is one of the natural and cultural attractions considered

    under this project. The quality of the location has been enhanced by involving the volunteers of

    Tata Consultancy Services under its Corporate Social Responsibility Program. It is an

    achievement of participation of Private sector in tourist destination improvement work. The

    detailed report is attached in the Annexure.2

    8.4.2 Strengthen the livelihood activities of the local communities

    A few training and awareness camps were organized to strengthen the livelihood activities of

    the local communities living near to the project destinations. The detail report is attached in the

    Annexure 3

    The role of women in tourist destination areas is vital in supporting their household income.

    Many women with the support of their self-help group involve in livelihood activities. These

    women were given proper capacity enhancement training. the details about the training is given

    in the Annexure 4

    8.4.3 Participation of local communities in managing the tourist destinations and

    attractions

    The Hogenakkal waterfall is known as Niagara of India. The waterfalls are one of the major

    attractive tourist destinations in Tamil Nadu. However, many tourists frown their eyes after

    experiencing the pollution in the waterfalls area. The river is intolerably polluted which needs a

    drastic initiation to keep the waterfalls pollution free. A youth forum is promoted in this area and

    the aspirant youths were involved in river cleaning camp.

    The details are available in Annexure-5.

  • 14

    9. Conclusions

    No private land acquisition and involuntary resettlement impacts are identified and no tribal

    community is affected by the implementation of the project. It is found on consultations and

    observations through field visits. The civil works are being undertaken within the compounds of

    land owned by different government departments and within the ROW of government roads.

    The contractors are instructed to ensure construction only on available vacant space within the

    ROW For facilities such as street light poles or shafts; no permanent impacts are found and

    none is permitted. Temporary access disruptions to the community, pedestrians and tourists are

    being avoided using recommended simple mitigation measures during construction. Subproject

    implementation has been closely monitored by the PMU and PMSC to ensure adherence to

    proposed impact avoidance and mitigation measures.

  • 15

    Annexure-1

    Health and Safety-related Safeguard Training to Construction Labourers at TTDC,

    Hogenakkal

    1. Introduction

    The health and safety of construction labourers is a prime important component while

    executing the Asian development funded project. Hence it is one of the duties of PMSC

    to look after the welfare of the labourers working at the construction sites. Adequate

    awareness training would be organized in all the construction sites.

    Like the beginning, the TTDC construction site at Hogenakkal was selected to provide

    awareness training camp to the labourers. A detailed training was provided to the

    labourers

    2. Objectives

    To provide adequate awareness about the available labour welfare legislation to the

    construction labours

    To explore the specific measures to be provided to women labourers

    To inculcate healthy and safety-related personal protection measurers among the

    labourers

    3. Methodology

    Discussion with the Labourers

    The one to one interaction with the

    labourers and the direct observation of

    the conditions at the site and a detailed

    discussion about the labour legislation

    were the different methodologies

    followed.

  • 16

    4. The content of the program

    The contractor and project implementation unit were given prior intimation about the

    awareness camp to be organized for the construction labour.

    A one to one interaction

    with the labourers was

    done so as to understand

    the present working

    environment at the site.

    Construction Site

    Dissemination of Project Information

    Labourers attending training camp

    As many as fifteen labourers (nine

    male and 6 female labourers) were

    working on the site. The labourers

    were first informed about the

    enactments of different labour

    legislation in order to protect the

    welfare of the labourers.

    The Acts such as factories act, child labour prohibition Act, industrial dispute ACT

    (Grievance redress mechanism), employees compensation act, minimum wages act,

    payment of wages act, ESI, EPF, equal remuneration act was elaborately discussed with

    the labourers

    The importance of different safety devices such as goggles, hand gloves, shoes and

    helmet were explained to the labourers. The availability of the first aid box and the

    contact number for any medical emergency is also disseminated to the labourers.

    The labourers and the public were informed about the functions of the three tiers

    Grievance redress mechanism in order to address the grievance of the labourers and the

    reporting system of the grievances pertaining to the air pollution, water pollution, noise

    pollution and the traffic regulation are intimated to the public.

    The contractor and his staff are instructed to ensure the availability of the attendance

    register, payment transaction details, accident register and the grievances redress

    register all the time at the site

  • 17

    5. Observation

    It is explored that most of the labourers come from nearby villages.

    Female labourers attending training camp

    All the women labourers are from

    the local area only. It is found that

    the male labourers were paid Rs

    550 per day which is above than the

    minimum wage; however, the female

    labourers were paid Rs 350. The

    contractor was directed to pay the

    women labourers too equally.

    It is found that a separate register for entering the accidents was maintained with

    attendance register. Since there were no women labourers delivered child, there was no

    need for a nursing break and no crèche is required as all the women labourers come from

    the nearby villages where the in-laws and relatives would take care of the children during

    their absence.

    The first aid box was checked and it is observed that the temporary labour camp was

    constructed near the site as the site is located in hill station it is too difficult to find a rented

    house nearby.

    6. Conclusion

    The labourers were instructed to contact the safeguard expert and the environmental

    specialist for any necessary related to environment, health and safety issues. The labourers

    were delighted as they now learnt the different Acts enacted to protect the interest of the

    labourers.

  • 18

    Annexure-2

    Promotion of Private Participation at Egmore Museum With Tata consultancy services Limited under Corporate social responsibility

    1. Introduction

    As one of the expected outputs of Tranche 4 program Under IDPIT In the Department of

    Tourism, the PMSC team of social (Key and Non-key) experts- safeguard and Resettlement and

    community development team explored the possibility for the promotion of private participation.

    In this connection, Tata Consultancy Services (TCS) was approached by Mr.Bosgo for availing

    their voluntary service under their corporate social responsibility program. The firm evinced

    keen interest to work with PMSC team under their corporate social responsibility program.

    Name of the Project Improvement Works in Government Museum at Egmore, Chennai- 1) Rainwater harvesting, 2) open-air theatre, 3) Plaza

    Technical Sanction Amount

    11.70 Crores

    Name of the Place Government Museum at Egmore, Chennai

    Package No IDIPT/TN/T4/NCB/11/2017

    Project Implementing Unit

    Department of Museum, Government Museum

    Name of the contractor M/s., Amirtha Infra Projects, Adyar, Chennai.

    Contract No. & Value IDIPT/TN/PIU/Museum/3250/2015/B3/2019 Rs. 10,48,75,233/-

    Date of Visit 23.06.2019

    Location

    Government Museum, Pantheon Road, Egmore, Chennai -600 008.

    Resource persons

    PMSC Team: 1. Dr. T.Babu - Social Expert- Safeguard & Resettlement 2. Dr.S.Nirmala - Community Development expert 3. Mr.A.Bosgo -Safeguard Expert Social

    Mr.Mukesh and Team -TCS volunteers

  • 19

    2. Government Museum, Egmore, Chennai:

    This museum started in 1851. It

    is the second oldest museum in

    India after the Indian Museum at

    Kolkata. The museum's

    collections had its origin from a

    gift of a collection of 1,100

    geological specimens by the

    Madras Literary Society to the

    Government in 1851.

    Amongst the additions is the Connemara Public Library, built with stained glass windows, ornate

    woodwork and elaborate stucco decorations, formally opened in 1896. Both the museum and

    the library benefited greatly from the efforts of the Madras Literary Society, the Oriental

    Manuscripts Library and the Records Office. The museum complex consisting of six buildings

    and 46 galleries covers an area of around 16.25 acres (66,000 m²) of land.

    The objects displayed in the museum cover a variety of artefacts and objects covering diverse

    fields including archaeology, numismatics, zoology, natural history, sculptures, palm-

    leaf manuscripts and Amravati paintings.

    Since August 2004, the museum is also a designated "Manuscript Conservation Centre" (MCC)

    under the National Mission for Manuscripts established in 2003. The museum has taken

    preventive care of about 19,007 manuscripts and given curative conservation treatment to about

    7,402 manuscripts.

    The museum for children in the complex houses several static exhibits such as galleries of dolls

    adorned with costumes of various nations and civilizations and also exhibits pertaining to

    science, transportation, and technology. As of 2013, the children's museum is visited by 1,000

    people a day, and the number of visitors increases during weekends. An air-conditioned 3D

    theatre, the first of its kind facility in a state museum, is constructed at the children's museum in

    the museum complex at a cost of ₹ 4 million. The equipment was provided by the National

    Council of Science Museums, Kolkata. The theatre is used to screen science-oriented films. It

    screens a 20-minute-long film and plays five shows a day. In 2018, the Department of

    Museums started evaluating bids for renovating the museum as part of an Asian Development

    Bank-funded scheme under IDIPT, Government of Tamil Nadu, Dept of Tourism- Rainwater

    harvesting, open-air theatre and plaza to be completed on or before June 2020.

    https://en.wikipedia.org/wiki/Archeologyhttps://en.wikipedia.org/wiki/Numismaticshttps://en.wikipedia.org/wiki/Zoologyhttps://en.wikipedia.org/wiki/Natural_historyhttps://en.wikipedia.org/wiki/Sculptureshttps://en.wikipedia.org/wiki/Manuscripthttps://en.wikipedia.org/wiki/Amravatihttps://en.wikipedia.org/wiki/National_Mission_for_Manuscriptshttps://en.wikipedia.org/wiki/Kolkata

  • 20

    3. Tata Consultancy Services Limited

    TCS on its own and as part of the Tata organization adopted this concept for its holistic

    development and actively implements programs and initiatives for the betterment of various

    communities by involving associates and their family members through the unique concept of

    ―Volunteering‖. TCS-Maitree serves as the platform for this endeavour and has identified major

    focus areas as

    1. Education / Skill Development

    2. Health Awareness

    3. Environment

    Education – the following areas under education are focused: Communication skills, computer

    literacy, career counselling and motivational sessions, science and math skills, RTE and Child

    rights awareness to adopted school and community children

    Health – Health camps, blood donation camps, safe health and hygiene sessions, animal

    welfare initiatives.

    Environment - Cleanliness & Eco-friendly campaigns, Beach clean-up, Tree Plantation &

    Adoption etc., Wall painting on social message, Forest conservation program, Plantation

    maintenance, setting up of Organic & vegetable garden in schools

    Both IDIPT-PMSC team members (Social safeguard Key and Non-key Experts and Community

    Development Expert) and TCS volunteers decided to initiate the natural protection initiative at

    Government Museum in Chennai. They all assembled in the Museum for the purpose of making

    ‗Nature Walk‘ on 22nd June 2019.

    4. Nature Walk

    All the volunteers arrived in the

    museum at 9.30 A.M. Mr.Mukesh

    Head of the TCS team, welcomed

    the volunteers. Mr Bosgo (social -

    safeguard and resettlement)

    delivered orientation speech about

    the PMSC work to develop the

    tourism industry in Tamil Nadu

    state.

  • 21

    Then the team decided to go for a nature walk in order to observe the treasured collection of

    Plants and birds at the Museum.

    Dr.Nirmala had an elaborate

    discussion on identifying the possible

    role that could enhance cleanliness,

    women safety and children protection

    and preserve the green environment of

    the museum with the volunteers to

    assert the feasibility of working

    together in future endeavours.

    Dr T.Babu concluded the program with his valedictory address.

    5. The outcome of the program

    To identify the volunteers from the TCS team

    Volunteers will work together to preserve

    natural and cultural sites, as well as to raise

    awareness among local communities about

    the preserve the heritage spots

  • 22

    Engage volunteers for Creating

    awareness to the general public at

    Heritage locations through wall painting

    of social messages, clean-up drives and

    garden maintenance etc.

    Organize community health awareness

    programs and conduct village sports for the

    youth of the local community for a sustainable

    tourism community.

    Extend the volunteering support from TCS for

    community sustainable programs.

    Website Development - Create a new

    website or enhance the existing website

    with online facility and information about the

    prime tourist spots with details about the

    place and neighbouring community.

  • 23

    6. Main Observations and suggestions

    The following observations along with the appropriate suggestions were given by the team to

    make the museum a remarkable tourism spot.

    Sl. No

    Observation Suggestion

    1 Shortage of dustbins -disposal of garbage near the pond

    Dustbins and stone benches and drinking water facility shall be made available after the renovation of pond

    2 Mural Wall paintings-near the restrooms Support can be extended from TCS

    volunteers

    3 indoor plants –can be kept behind the restrooms

    TCS volunteers will do

    4 Awareness on proper disposal of garbage for the in-house service providers is required

    Awareness camps can be conducted

    5

    Plantation of saplings and fruit-bearing trees like sapota (It attracts the birds to come and stay inside the museum)

    As the place is flooded with tourist, control of children on climbing of trees (safety issue) unavoidable. Further, the fruits will be taken away by tourist and not useful for birds, hence proper maintenance should be ensured

    6 keep water feeders-for birds But the identification of the undisturbed

    location like terrace was suggested

    7

    Bird-nest at different locations or hanging them in trees can be installed.

    Not advisable. As the place is already occupied by Bat and other dominated birds species. It will add aesthetic effect but won‘t occupy by small birds

    8 Create many water pools with aquatic plants, bird nests can help in beautification of the surroundings to attract Tourist.

    Think about water scarcity. Maintenance will be very hard for the museum department

    9 Provision for benches under the shade to help the elderly tourist to move around and enjoy the nature

    It will be intimated to department concern

    14

    Adopt efficient waste disposal techniques like vermicomposting of organic waste and the organic manure can be used for maintenance of the garden.

    Identify the place and TCS team will train the persons responsible

    15 Create eco-friendly kids play area with recycled materials like used vehicle tyres etc with minimum cost.

    The place will be identified

    16

    Conduct Sensitization programs like Fairs, exhibitions, carnival, special days festival and documentary videos about the location to the general public all weekends

    Required funds will be collected from available sources

    17 clean up Support from TCS volunteers will be

    extended

  • 24

    Antique Sculpture Cleaning on 29th June 19

    1. Introduction

    As an executing part of the discussion held

    at the first interaction between the PMSC

    team and TCS-CSR Volunteers, the team

    decided to involve in the antique sculpture

    cleaning drive at the Museum.

    The team TCS volunteers and PMSC is ready to start the sculpture cleaning process.

    The team of TCS volunteers are cleaning the sculptures

    The team of volunteers came with adequate

    safety devices to clean the sculptures.

    One among the volunteer team of TCS is cleaning

    the sculptures.

    The team led by Ms.Manjula had a fruitful

    interaction with Ms.Gandhimathi, Assistant

    Director of Museum. They all together

    decided to carry out the activities suggested

    by the assistant director.

    The future activities have been jointly

    planned while interaction with AD by

    PMSC and TCS volunteers. The

    major activities are given below.

  • 25

    The activities are as follows:

    1. To conduct a need assessment survey for the staff of the Government Museum to understand

    the importance of self- development.

    2. To Initiate Basic computer skill training on MS Office (MS Word, MS Excel and MS Powerpoint

    and the basic technical knowledge on hardware maintenance

    3. To conduct motivation and personality enhancement session to establish a public-friendly

    relationship among the staff and the visitors

    4. TCS Employees will provide technical support to upgrade and improvement of website and

    mobile app for the benefit of international and local tourists

    5. TCS Employees would coordinate the contest to be conducted for students on different tourism

    and heritage related themes.

    6. Request technical support for a documentary film to be displayed for the benefit of visitors and

    initiate LED show on weekends which will attract more young tourists

    7. Engage TCS Volunteers for creating awareness on Vermicomposting nurseries and distribute

    organic saplings to tourists and government offices with minimum cost

    8. Provide volunteers for sapling plantation for the restoration of Eco green space surrounding the

    lake and beautification of the lake to attract more tourists.

    9. Associate and collaborate for volunteering support from TCS on every Saturdays

  • 26

    Annexure-3

    Sustainable Livelihood through Responsible Tourism:

    Exploring the feasibility on the creation of Tourists‘ Hotspot in Hogenakkal, Pennagaram

    Taluk, Dharmapuri Dt, Tamil Nadu

  • 27

    INDEX

    Contents

    1. Introduction

    2. Aims

    2.1 Methodology

    3. The present scenario of Hogenakal

    3.1. Unhygienic Surrounding

    3.2 Tiny Dining Hall

    3.3 Broken Boating House

    3.4 Filthy Oil Massage

    3.5 Littered Women bathing and dressing area

    3.6 Inadequate Security personnel

    3.7 Insanitary Cooking

    3.8 Zigzag Parking

    3.9 Unprofessional Tourist Guides

    4. The process of the Intervention Strategy

    4.1 Collaboration with NGO

    4.1.1 Women Self Help Groups

    4.1.2 Joint Livelihood Groups

    4.1.3 Farmers Producers Organization

    4.2 Outsourcing Operation and Management

    4.3 Outsourcing Operation and Management

    4.4 Massage Center

    4.5 Rest Room Maintenance

    4.6 Licensed Photographers

    5. Tourist Hotspot -A Model Supply chain for Community/SHG Engagement

    6. Conclusion

  • 28

    1. Introduction

    Community ownership is a vital element in ensuring sustainable tourism. The enhancement

    of the local community livelihood through tourism is one of the key objectives of the Asian

    Development Bank while funding to the Department of Tourism, Government of Tamil Nadu

    to develop the tourism-based infrastructure.

    Hogenakal, selected under IDIPT, otherwise called Niagra of India, is a potential tourist spot

    located in Pennagaram block in Dharmapuri, the most underdeveloped district in Tamil

    Nadu. The economy of the block would definitely be scaled up if Hogenakal is developed as

    a pleasing and promising tourist spot.

    2. Aims

    The aims of the site visit are

    To explore the various means to attract Intra-state, Interstate and International tourists, to

    increase their level of satisfaction, their enjoyment while visiting Hogenakal and to make

    Hogenakal as a responsive tourism spot.

    To create comfort to both TTDC hotel accommodators and Non-accommodators

    To identify the appropriate NGO to work in coordination with the project

    To find out the ways to strengthen the livelihoods of the local community particularly the

    women by making use of this project

    To organize the unorganized service providers such as cooks, massagers and guides and

    to form groups among them in order to avail government schemes and work with

    professional dignity

    To create the community ownership in operation and maintenance of the tourist spot so as

    to increase the inflow of the tourists

    As responsive tourism believes in mutual benefit, the tourists are given with utmost

    hospitality and in turn, the local community including the women will get strengthen their

    livelihoods by increasing the inflow of tourists. Construction of a TTDC hotel with the

    support of ADB is initiated in Hogenakal. This will bring more tourists and increase the

    number of tourists staying at Hogenakkal, whereas there are certain obstacles which hinder

    the tourists to feel content and to reconsider their aspiration to repeat their visit. This paper

    analyzes those obstacles and the possible means of removing them by identifying

    appropriate strategies.

    2.1 Methodology

    The secondary data were gone to understand the socio, economic, political and cultural

    elements of the district. The primary data were collected through direct field visits to tourist

    destinations.

    The interaction with the stakeholders such as the guides, cooks, tourists, massagers paved

    the way to understand the present health and safety conditions at the tourism spot.

  • 29

    Challenges

    Throwing used

    dress, plastic

    bottles and carry

    bags

    Unhygienic dressing

    room and filthy oil

    massage centre

    throwing food

    parcel, Unhygienic

    kitchen

    Unprofessional Guides,

    Untrained cooks, untrained

    massagers, Lack of securities

    No user-friendly toilet,

    No two-wheeler

    parking, no Help Desk,

    Defunct information

    centre

    Drinking alcohol

    in public places

    Ways to

    address

    Pollution

    n:

    Hygiene Facilitation Amenities Behaviour

    Women security

    personnel, eco-

    friendly bags

    Maintenance of

    dressing room,

    Massage centre,

    kitchen by women

    Trained Guides,

    Cooks and

    Massagers

    Tourist Hotspot,

    Maintenance of

    toilet, parking slot

    by women

    Uncompromising

    strict vigilance

    Output Community Participation, community engagement, women

    involvement, increased tourists, tourists’ satisfaction/comfort,

    preservation of resources

    Outcome

    Strengthening sustainable livelihood, community

    ownership, responsible tourism

  • 30

    3. The present scenario of Hogenakal

    3.1. Unhygienic Surrounding

    The present scenario of Hogenakal is not tourist-friendly. The surrounding area is highly

    polluted and the nuisance made by the male tourists is not controlled by the local securities

    including the police.

    The plastic usage is unrestricted and the male tourist drinking alcohol in the waterfalls can be

    frequently seen.

    3.2 Tiny Dining Hall

    Lack of dining-hall makes the tourist eat their food here and there and throwing the food waste

    and food parcels haphazardly.

    There is no RO water plant in the Hogenakal area. Ironically speaking, Hogenakal drinking

    water project is a major project providing drinking water to Dharmapuri district, Hogenakkal

  • 31

    witness severe drinking water scarcity. The available drinking water is contaminated and tourists

    should depend on the pet-bottles for drinking water. The mountain of these plastic pet bottles

    proliferates the pollution in the area.

    An article in Economic Times dated 8th May 2016, released news that an RO-process purified

    drinking water vending kiosk in Pennagaram bus terminus was opened in hurry but it has never

    been functional.

    3.3 Broken Boating House

    The waiting place of the boating house is

    not properly maintained. The iron chairs in

    the waiting room are broken. Visitors,

    during peak days, tend to wait for hours

    together to go for boat riding. Since the

    chairs are broken, the visitors are scared

    to use the broken ones. Furthermore,

    there is no restroom for the boaters. They

    will use the open place for their natural

    calling.

    3.4 Filthy Oil Massage

    The oil massage is a potential business for

    the local community, however, the

    massagers are not properly trained and the

    rate fixed by the massagers is not uniform

    which results in cheating the innocent

    tourists. No printed tariff card is given to

    the tourists. Many tourists are unhappy

    with the unprofessional way they are

    treated by the oil massagers. Though a

    separate room is allotted for lady‘s oil

    massage, the room is filthy and left without

    proper adequate amenities.

  • 32

    3.5 Littered Women bathing and dressing area

    Though a separate place in the waterfalls is

    allotted for women tourist to take bath, that area

    is highly polluted with thrown away of used

    dresses. Many tourists throw the dresses on the

    falls after taking a bath. The area where women

    are allotted to take bath is below the plane

    water where many tourists prefer to take a bath.

    The dresses thrown by the tourist taking a bath

    in the surface area will fall on the head of the

    women tourists who take bath in the falls. To

    add, the male tourist after drinking beer, break

    the bottle and throw on the falls. The women

    tourists many times have seen the pieces of

    beer bottles fallen on their head while taking a

    bath.

    3.6 Inadequate Security personnel

    The number of securities available in the falls is very limited and the tourist will not listen to

    them. Hence the Women self-help group members can be trained and appointed as security in

    female bathing areas. The condition of the dress changing room is very pathetic and unusable.

    The cleaning and maintenance can be given to women SHG members who will collect a

    minimum amount and will give security to the women in the dressing room which is now used by

    nobody.

    3.7 Cooking

    The fish curry prepared by the local women in the waterfalls area is a very famous dish. The

    woman cooks do on a voluntary basis the tourist to get the order to prepare both vegetarian and

    non-vegetarian food.

    Though a sizeable number of women work as a cook, the tourists are not much satisfied as the

    maintenance of the common kitchen is not hygienic which forces the cook to cook the food

    outside the kitchen.

  • 33

    Both vegetarian and non-vegetarian foods are cooked in the same place which hinders the

    vegetarians to eat over there. Some cook charge heavily and in turn, sometimes the tourists

    refuse to pay the cooking charge as they deliberately complain that they are not satisfied with

    the food preparation. Normally the tourist would pay after eating their meal; hence the cook

    cannot be stubborn in collecting the charge they asked before the meal preparation. In this way,

    either the cook is cheated or the tourist is cheated.

    3.8 Zigzag Parking

    Since there is no separate parking slot available

    for two-wheeler parking, the man-made traffic is

    not uncommon in this area. Some outside

    Photographers can be seen only during peak

    seasons. Since there is no fixed charge for prints

    of the photo snaps, the photographers charge as

    they like

  • 34

    3.9 Unprofessional Tourist Guides

    Though several tourist guides are available, they

    are not professionally trained and no dignified

    system of approaching the hosts has been

    followed in the way of approaching the tourist.

    The tourists are many times cheated by the

    guides. The cost of these services varies from

    one person to another person which eventually

    makes the tourist unhappy and cripple their

    interest in repeat visits. There is no help desk

    functioning to help the tourists who need details

    about the guide, cook, oil massage etc.

    4. The process of the Intervention Strategy

  • 35

    4.1 Collaboration with NGO

    A local NGO, Jeyam

    Community resource centre

    – promoted by MYRADA

    (pioneer NGO in India) is

    identified to work in

    collaboration in making

    tourism sustainable in the

    Hogenakal area.

    Meeting on collaboration between PMSC Experts and NGO staff

    This NGO has already promoted around 220 Women SHGs, 50 Joint Liability Groups, 4 Joint

    Livelihood Groups and One Farmer Producer Organization. This organization works for the

    rural poor and to strengthen the livelihoods of the women.

    4.1.1 Women Self Help Groups

    Self-help groups, also known as mutual help, mutual aid, or support groups, are groups of

    women who provide mutual support for each other. In a self-help group, the members share a

    common problem to find a common appropriate solution. Jeyam CRC has 220 self-help groups

    in Pennakaram block. SHG is a holistic programme of micro-enterprises covering all aspects of

    self-employment, organization of the rural poor into Self Help groups and their capacity building,

    planning of activity clusters, infrastructure build-up, technology, credit and marketing.

    4.1.2 Joint Livelihood Groups

    Jeyam CRC established this concept in 2017. It means the formation of groups among the

    members who involve in common livelihood. Here, Livelihood is defined as a set of activities,

    involving securing water, food, fodder, medicine, shelter, clothing and the capacity to acquire

    above necessities working either individually or as a group by using endowments (both human

    and material) for meeting the requirements of the self and her/his household on a sustainable

    basis with dignity.

    4.1.3 Farmers Producers Organization

    A legally-constituted group of farmers and growers organized under the Company Act. Producer

    organizations assist in the distribution and marketing of products. They also promote a higher

    quality of products and encourage their members to adopt good environmental practices.

    Producer organizations have been legally encouraged since 2016 in the millets, minor millets

    and vegetable sector, and since 2017 in the milk sector

  • 36

    4.2 Outsourcing Operation and Management

    As discussed above, pollution is a major obstacle in attacking tourists. The operation and

    management of the waterfalls area can be outsourced to the local panchayat organization or

    women self-help group members. The responsibility of the cleanliness of the waterfalls makes

    the women SHG members work vibrantly. The vendors who sell the plastic-wrapped biscuits

    pockets and other foodstuffs will be regulated by these SHGs members. A separate parking

    place can be identified and the tender can be given to the Women SHG who will collect a

    nominal charge for parking the cars and two-wheelers. This regular income will be created to

    the women self-help groups and the man-made traffic will disappear. That will help the tourist to

    save their time considerably.

    4.3 Massage Center

    The female massage centre can be handed over to the women self-help group members for a

    nominal tender amount. The members will own the centre and keep it in proper condition. Many

    women tourists who want to go for an Oil massage would change their decision after seeing the

    filthy massage room. Though Many tourists prefer Herbal massage, the scarcity of the herbal

    keeps the tourists desire away from making it real.

    4.4 Rest Room Maintenance

    The bathroom and toilet are not cleaned properly and

    stinky. Tourists avoid walking some places used as an

    open toilet. Available government schemes like women

    sanitary complex, Total Sanitation Program can be

    availed to construct good restrooms which can be

    given to the women self-help groups to collect the fee

    and to maintain them in good condition. There is no

    tourist relaxation centre constructed in this spot.

    4.5 Licensed Photographers

    Jeyam community resource centre regularly conducts photography courses for the local youth.

    The trained local youth and local girls, if interested, can be appointed . as licensed

    photographers. They can be available with Polaroid cameras in the tourist spot with their

    camera in a well-dressed uniform

    5. A Model Value chain for Community/SHG engagement

    Jeyam Community Resource Center is a registered NGO which works for the women

    empowerment and to increase the livelihood of the local community exclusive for the poor

  • 37

    farmers. This project proposal is prepared in keeping the service of this NGO in mind to make

    the Hogenakal construction project a successful one.

    The Women Self-Help Groups already engage in some enterprising activities. Some Groups

    plan to involve in Herbal plantation.

    Since Organic cultivation is booming in the nearby

    areas, the farmers‘ producer organization initiate

    Organic vegetable plantation.

    The artisans who prepare the handicrafts plan to

    establish their own stall for marketing their products.

    The members of farmers‘ production organization already cultivate millets as Dharmapuri district

    is meant for its dry land millet cultivation. They want to undergo training to prepare the millet

    cookies and to start their own enterprise of cookies sales. Members of a women self-help group

    run a millet Processing Unit.

    Some group members involved in country chicken poultry. There is a heavy demand for these

    country chickens as there is no vaccination or anti-biotic medicines used. The members decide

    to approach banks for availing loan to expand their activity into a big poultry farm.

    The awareness among the general public about the Chekku oil (traditional way of oil extract)

    usage paved the way for the initiation of certain group members to start a Chekku oil company.

    After seeing the heavy demand for the Chekku oil, a group of members plan to cultivate the raw

    materials of oil such as Sesame, groundnut and coconut.

    A big tailoring unit is run by a group of women. They

    take orders from Garments Companies, Tirupur and do

    regular supply. However, their income will become

    double if they involve in selling their own product. Since

    they do not get any shop in Hogenakkal area, their idea

    of having a garment stall is still not materialized.

    Though they do not get an affirmative result from the

    banks for a loan, their spirit of approaching all the

    nearby banks is not subsidized.

  • 38

    5.1 Tourism Integrated Hotspot

    A tourism hotspot can be opened by the Government and handed over to the NGO to engage

    the local community. All the information about the places of visit, the phone numbers of

    important persons, departments, offices can be easily accessed here. If the tourists want, they

    can get trained tourist guide, photographers, oil massager, first aid, and ambulance service with

    local medical practitioner details, accommodation facilities available at TTDC centre and a

    handicraft centre in which the local artisans' innovative products can be sold. An RO plant can

    be installed in the Hotspot where purified water can be sold for a cheap rate.

    The differently-abled women from the women self-help groups will be motivated to take part in

    these activities. The tourist will be given with an eco-friendly bag in which the tourist can keep

    all the plastic paper and water bottles and finally return the filled bag while going back. This

    attempts to reduce the drastic usage of plastic around the waterfalls area. There is no ATM

    available around Hogenakal waterfalls. A vendor exchanges the currency with a commission.

    He charges Rs50 for per Rs 1000 to exchange cash. However, the tourists should travel at least

    10 Km to access an ATM. Hence, The Hotspot will have an ATM or Kiosk.

    6. Conclusion

    The community ownership will increase community participation in keeping the tourists‘ spot

    more enjoyable and retain the tourists‘ visit. The TTDC hotel can help roughly 20% of the tourist

    to stay overnight, whereas the tourists who go back within a day should be motivated to stay in

    Hogenakal through the hospitality shown with clean, hygienic, and with the professional and

    organized services. This is possible when the community particularly the women are engaged in

    the services the tourists require. The community engagement will bring ownership among the

    local community. And this tourism will increase the income of the local community which

    eventually will lead to the sustainable livelihoods of the local community.

  • 39

    Tourist Hotspot - A Model supply chain for Community/SHG Engagement

    Tourist

    Hotspot

    Millet

    Cultivation

    Millet Processing

    Unit

    Cooks

    Cookies

    Chekku oil

    Organic

    Vegetables

    Country Chicken

    and egg

    Herbal Products

    Garments, bags

    Massagers

    Sesame, groundnut,

    coconut cultivation

    Information on

    Cook, Guide,

    Massager,

    Volunteer, First

    aid

  • 40

    Annexure-4

    Livelihood Promotion at Tourist Destination: A capacity building training for women

    milk producers at Hogenakkal

    1. Introduction

    Dairy is one of the most significant rural activities, which supports the livelihoods of millions

    of people, especially the poor and women. It is often the most preferred diversification

    activity for them. Operation Flood program of the National Dairy Development Board has

    left its mark on almost every corner of India. It has built large social and physical

    infrastructure across the country; it has trained a large number of people in different

    activities involved in from production of the milk to its final consumption. Many

    nongovernment organizations involved in promoting dairy activity among rural women.

    These organizations attempted to form common livelihood groups from among the milk

    producers.

    Jayam also planned to organize common

    livelihood groups among the women milk

    producers. At present, the women milk

    producers sell their milk to Hutson, a private

    milk company. Since the milk is sold by

    individuals, they face some difficulties.

    Inaugural address

    This training was given to the women milk producers'

    group members to envisage their milk business as

    an independent and more profitable shortly.

    2. Condition of milk producers

    The poor in the village had owned one or two milch animals. Earlier these women had sold

    the milk to a person who would come to collect it. He would then sell it to the creamery.

    Since every single producer could sell only a few litres per day maximum, they could not

    justify a trip from the village to the town to sell the milk for a good price. Then they

    approached Aavin, the government-owned Milk Company. However, the milk producers

    would get their price only after three moths which vehemently affect to routinize their milk

    business.

    Here came the role of the private milk company. The company would ensure the continued

    supply of milk from farmers by providing cattle feed to them in the form of advance which

  • 41

    eventually binds them to sell the milk to him only. The company was deserved to fix the

    price of the milk which tends to vary from one farmer to another, from one day to another

    day. For the poor producers, economic bondage, price uncertainty, arbitrary trade action

    and poor infrastructure and investment in their animals remained them in bond with the

    company.

    3. Common livelihood groups

    Jayam CRCS has promoted a common

    livelihood group among these poor

    women to annihilate the arbitrariness of

    the company. These women were

    already members of self-help groups.

    They availed loan from the SHG to buy

    cows. Jayam has linked them with the

    local bank to avail bulk loan.

    Training for Common Livelihood Group Members

    The plight of the women through the arbitrariness of the company was discussed with the

    Safeguard expert- social and resettlement, and community development expert of IDIPT-

    Tranche IV program. Finally, it is decided to organize a one-day capacity development

    training program for the women milk producers.

    Training by PMSC Experts

    As many as 65 women milk producers

    attended the training whereas only 40

    women were asked to participate. The

    huge number itself showed the high

    enthusiasm and morale among the women.

    4. Objectives of the training program

    To conduct a brainstorming among the women members to sensitize them to know

    the diary sub-sector value chain

    To discuss the advantages of working collectively in milk marketing

    To make them introspect the vision building exercise

    To make them understand the connection between common livelihood groups and the

    livelihood promotion activities

    To prepare them to form into a milk producers federation

  • 42

    5. Outputs of the training

    Promotion of Milk producers‘ federation

    The federation Availing bulk loan from the bank

    The increased price of the milk sold by them by

    annihilating the role of the private company

    Growth in the income of the women producers

    Production of value-added products of milk

    Install an outlet of value-added products in a tourist

    destination (Hogenakkal)

    Discussion on Promotion of Milk

    Producer Federation 6. Outcome

    Ascertain the financial empowerment of rural poor women through tourism-based livelihood

    promotion.

    7. Methodology

    Subgroup discussion, brainstorming, lecturing, question and answer, experience sharing

    and the case study analysis were different methodologies adopted in the training program.

    8. Content of the training

    The women were taught how the different alternative livelihood strategies can be adopted

    to increase their income. The development of dairy sub-sector was discussed. The various

    strategies to sustain the livelihood was explained to the women.

    The brainstorming session was facilitated

    to let the women ventilate the plights they

    encounter in the milk business. The

    middleman arbitrariness in price fixation

    and lack of knowledge in value addition to

    the perishable milk were expressed by the

    women.

    Brainstorming Exercise The advantages of being formed into a common livelihood group were enumerated to the

    participants. The participants were further enlightened about adding different value to the

    milk. The different products to be made from milk were discussed. The women expressed

    their willingness to go for further technical advancement training to overcome constraints

    persist in the value addition of the dairy products. They realized the need for starting a milk

    chilling plant on their own. The women were instructed to optimum use of available

    resources like manpower, their present experience and the need to establish the linkages

  • 43

    with key players and leveraging relationships so that producers could benefit in some

    concrete measure like increasing productivity and reducing market risk. Finally, the

    questions of sustainability by focusing on improving upon its design and developing a

    revenue model, setting in the process a cooperative framework of producers' organization

    that is the building block of social and political capital, and by mitigating risks asked by the

    participants were clarified.

    The successful cases like SEWA, Bannari Amman, Amul were narrated to the participants

    which became a motivating source for them to speculate their future course of action.

    Discussion on Promotions and Functions of

    Common livelihood groups

    These cases made them realize the

    significance of organizing themselves into the

    federation.

    The participants doubted how the tourist

    destination, Hogenakkal, can play a major role

    in providing sustainable livelihood to them.

    The possibilities of installing an outlet in hogenakkal

    waterfalls area, where the milk and other value-added

    products selling was explained to the participants.

    Feedback session

    The emotional feedback of

    the participants took place

    prior to the valedictory

    address.

    Discussion on value-added products

    9. Conclusion

    Dairying has been traditionally an activity undertaken by women in many parts of the

    country. As a result of the dairy programmes, the quantum of income in the hands of

    women has increased. This, in turn, has resulted in benefits such as greater income being

    spent in the family on nutrition and clothing of children rather than on liquor and inessential

    consumption. In the family, the status of women has tended to rise. The only constraint of

    these women is the lack of awareness of the advantages of organizing themselves. After

    the training, they realized that the necessity of huge capital to start a chilling plant that can

    be availed through a bulk loan if they organize into a federation. They requested Jayam to

    organize training to meet out the required technical skills to be independent in their income.

  • 44

    Annexure-5

    An Initiative of Igniting the Local Youths’ Participation in Making Hogenakkal a

    ‘Pollution-Free’ Tourist Destination

    1. Introduction

    Subsequent to the previous field explorative report on the present scenario of Hogenakkal

    waterfalls, it is further decided to identify the aspirant local youths for getting their

    participation in making Cauvery river at Hogenakkal waterfalls area a ‗pollution-free‘ tourism

    destination so as to increase the flow of tourists as well as provoke them to repeat the visit

    as often as possible.

    2. Objectives

    To understand the magnitude of pollution in the upper area of Hogenakkal waterfalls

    To identify the aspirant local youths to involve them in the cleaning process

    To create a youth forum for sustainable environment development

    To make public and tourists aware of the need for pollution-free Hogenakkal

    To make coordination among all stakeholders including local government

    To make use of mass media to protect the environment of Hogenakkal waterfalls

    3. Methodology

    The local youths were informed through social

    media by Jeyam Community Resource Centre

    Society – A partner NGO. The aspirant youths

    evinced their interest to participate in the river

    cleaning process.

    Aspirant youths in the cleaning process

    Registration

    A sponsored organization was identified to bear the

    incidental expenditure like lunch, gloves, etc. A

    convenient date was fixed with the consultation of local

    youths.

    All the youths were informed to gather in the upper portion of Hogenakkal waterfalls to

    initiate the cleaning process. The press media and local government were informed to

    partake in this cleaning process.

  • 45

    4. Present Scenario

    It is found that the Hogenakkal waterfalls has been vehemently polluted as the tourists are

    not encouraged to repeat their visit. The pollution around the waterfalls is the major

    hindrance in providing comfort and to make visit exquisite. Many tourists who initially plan to

    stay at Hogenakkal overnight change their plan of stay after the bitter experience of the

    pollution in and around the waterfalls.

    Hogenakkal is the entry point of Cauvery River entering from Karnataka to Tamil Nadu and

    changing as waterfalls.

    The tourists normally know Hogenakkal only

    as a tourist destination; however, the upper

    portion of Hogenakkal has been used by the

    local community as a place to perform

    posthumous rites and rituals. It is a

    customary practice to take bath in the holy

    river after performing the rituals. However,

    as a part of their practice, all the mourned

    participants leave their dresses off into the

    river after taking bath.

    Posthumous rites and rituals by the local

    community

    Relatives of a deceased ready to bathe after rituals

    It is witnessed that at least 100 relatives/

    per deceased attend, take bath and leave

    their dresses in the river itself. They do

    this practice around 3 kilometres of the

    upper portion of the waterfalls.

    Hence the accumulated dresses

    could be calculated as more than

    1000 per day which makes the

    local panchayat difficult to clean

    all the cloths with their minimum

    sources. Mountain of Dumped Clothes

  • 46

    The dumped clothes have caused pollution and obstruct the normal flow of the river. Many

    times, these clothes will fall on the tourists who take a bath in the waterfalls which make the

    tourists experience a bitter one.

    Snake carved sculpture statue

    taken out from the river

    Besides to used clothes, there is another

    ritual practiced by the local community.

    Those who have ―Nagathosam‖ (the curse of

    a snake) performed a ritual to pacify the

    ferocious snake so as to get rid of the curse

    from the snake by worshipping a snake

    carved sculpture and keep the sculpture into

    the river itself which is another hindrance to

    the normal flow of the water.

    5. Strategies

    Keeping this in mind, the local NGO – Jeyam CRCS which already expressed its interest to

    be a partner NGO to make this project a successful one, was approached to promote

    Hogenakkal waterfalls a pollution-free tourism destination

    Community Development Expert

    Safeguard Expert – Social and Resettlement

    A series of the discussion by Safeguard expert – social and resettlement, community

    Development Expert with the NGO was carried out to make this endeavour a grand

    success. It is decided to create a youth forum from among the aspirant youths of nearby

    villages. These youths will be oriented about the need to keep the Cauvery River flowing in

    Hogenakkal area.

    The date of releasing Cauvery water from Krishnarajasagar dam was announced by the

    Karnataka government. Therefore, a convenient date prior to the water reaching

    hogenakkal was fixed with the consultation of the local youths, at the same time the local

    panchayat officials were also requested to extend their support in this cleaning process.

  • 47

    Youths‘ participating in the cleaning process

    50 youths gathered in the upper portion

    of Hogenakkal waterfalls. Besides the

    clothes, the broken pieces of liquor

    bottles, some sculptures were also found

    and removed by these youths.

    The local panchayat was also included in the

    cleaning process and they used their van to

    remove the cloths from the river belt. About 15

    tons of dumped clothes were removed during the

    cleaning process and sent to a solid waste

    management unit. Collected clothes by Panchayat van to send

    Solid waste management unit

    Women voluntarily joined in the cleaning

    process

    By seeing the youths‘ initiative, the local

    women vendors also joined with the youths in

    the cleaning process. The local community

    who were performing the rites amazingly

    enquired about the activity and they have

    informed the consequences of dumping the

    cloth into the river.

    6. The Outcomes

    The youth aspirants were identified as an initiative

    of community participation in the cleaning process.

    The youth collectives are interested to organize as a

    youth forum under the partner NGO‘s guidance.

    This activity is a base for promoting the coordination among the various stakeholders such

    as the youths, women and panchayat. The business of the small vendors would be

    strengthened. The level of inclination among the local community would be enhanced which

    eventually create A clean, hygienic tourist destination with the local community‘s ownership.

  • 48

    7. Case Study

    Anandan, who is an engineering graduate, hails from a small village 45

    kilometres away from Hogenakkal. He had earlier worked in a reputed

    firm as a mechanical engineer in Coimbatore.

    As he was inspired by nammalvar and Masanobu Fukuoka, the natural forming pioneers

    in Tamil Nadu, returned to his own village to do agriculture. He gets lots of free time here

    and found it difficult to spend his time fruitfully. By hearing this river cleaning initiative, he

    was very much joyful to participate in this activity. He expressed his wholehearted

    support to this process and asserted that now he found a constructive means of

    spending his free time. he requested the organizers to conduct this cleaning program at

    least once in a month so as to keep the river clean and dirty free.

    Raja, a 10 years old boy persuaded his father to give his mobile to play

    video games. His father informed Raja that he was going to participate in

    the river cleaning process. Raja also expressed his consent to come to the

    river. When raja was interviewed, he told

    ‗I came with my dad, thinking that my dad would hand over me his mobile phone while

    he was at the cleaning process. I thought of playing video games on my father‘s mobile

    while he would be pre-occupied in the cleaning process.

    But after seeing the enthusiast youths, the local women, the sisters (the NGO staff) and

    officers (safeguard expert and community development expert) involving in the cleaning

    process without reluctance, I was also interested to partake in the cleaning process. I

    found it very interesting and requesting the organizers to keep the forthcoming cleaning

    process on Sundays so that I could participate without fail. I would proudly narrate this to

    my sister as she wasted a Sunday by merely sitting at home‘.

  • 49

    Mariamma is a local vendor, selling fried fish in the bank of the river. By

    seeing the youths‘ cleaning activity, she voluntarily came forward to get

    involved in the process. While she was asked the reason for her voluntary

    involvement, she replied that all the fishes were cleaned in the river water.

    Many tourists, who want to taste the fish, changed their idea after seeing the fishes

    washed in the dirty water. It is a setback to their business. If the river was cleaned and

    pure water flows, their business would flourish. Though she informed the concern

    authorities many times to clean the river, there were no concrete efforts taken. Now she

    is very much delighted to see the youths involving in the cleaning process. She now

    hopes that she would get more income if the cleaning process continues periodically and

    she was ready to participate in the cleaning processes take place in future.

    8. Conclusion

    All the participants were very much pleased. The youth volunteers requested the NGO to

    continuously organize such programs in future also. They planned to inform the other

    youths in their own village and ensure their participation in the future course of actions.

    They further planned to mobilize their village youths to clean the water bodies, common

    property resources located in their own village with the assistance of Jayam C.R.C.S.

    Jayam decided to promote youth forums in all the villages to make involve them in the

    development activities of the villages along with the women self help groups, producer

    organizations members and children who are the members of their children parliament.

    Newspaper release

    The Cauvery River cleaning at

    Hogenakkal waterfalls becomes the

    inspiring and initiative source for the

    development of the local community.

    SMI- cvrpg L 3717-SMR (TN)-Jan-Jun 2019L 3717-IND SMR JJ19L 3717-IND EMR JJ19, SMR JJ19, IEE-Log 3875Social Report(SASMR)_Jan-June19-Final