Social Responsibility &

NGOs(CH 6)

Marketing(CH 7)

Logistics(CH 8)

Canada & International

Business(CH 9)

International Business Trends

(CH 10)

30 30 30 30 30

60 60 60 60 60

90 90 90 90 90

120 120 120 120 120

150 150 150 150 150

Social Responsibility & NGOs30

Corporate social responsibility can take many forms. Explain 2 ways in which a company

demonstrates that it is socially responsibile.

Social Responsibility & NGOs30

• Making charitable donations• Treating employees ethically• Being environmentally conscious• Ensuring safe working environments• Sponsoring local sports teams• Creating and promoting diverse workplaces

Social Responsibility & NGOs60

Companies gain many advantages by demonstrating corporate social responsibility. Despite the gains, critics question the use of CSR and outline problems associated with it.

Explain 2 advantages & 2 criticisms of CSR.

Social Responsibility & NGOs60

Benefits of CSR• Can be used as a

marketing tool• Dissuades governments

from implementing regulations that could interfere with business

• Helps companies attract and retain excellent employees

Criticisms of CSR• Costs money, detracts

from profits• Uses employees’ time and

energy• Can distract customers

from problems a company creates

• A company may act ethically in one country, but not in another

Social Responsibility & NGOs90

Business decision makers apply a test to solve ethical dilemmas by asking themselves the following question:

“How would we feel if everyone knew about the decision we made?”

What is the name of this test?

Social Responsibility & NGOs90

Test of Disclosure

Social Responsibility & NGOs120

Sweatshops exist in underdeveloped and developing countries where employees work in unsafe environments, are treated

unfairly, and have no chance to address these conditions.

Explain 2 reasons that cause this global problem.

Social Responsibility & NGOs120

•Global competitiveness•Corporate greed

•Consumer expectations of low prices.

Social Responsibility & NGOs150

Explain the difference between cultural imperialism and cultural relativism.

Social Responsibility & NGOs150

Ethical ImperialismA view of culture based on the idea that there are certain universal truths or values that are standard across all cultures; if something is wrong in one country, it is wrong in all countries.

Cultural Relativism A view of culture based on the idea that a culture’s different values should be respected, as the ethics of one culture are not better than those of another.

Marketing30

What are the 4 P’s of international marketing?

Marketing30

Marketing60

Branch plants

Building and staffing a branch plant is the most expensive market entry strategy, but could be the most effective.

State 2 major advantages to owning a branch plant in a foreign country.

Marketing60

• Shipping costs are lower• Import regulations and tariffs are not an

issue• Product modifications are easier

Marketing90

State the term that is defined as:

The use of the Internet by businesses to sell products and services to customers in a much larger area than could be reached through a traditional retail location.

Marketing90

E-Commerce

Marketing120

Canadian products sold outside of Canada often need to be modified to adapt to the culture, language, or laws of the foreign market.

State 4 modifications that usually occur.

Marketing120

• Packaging – weight conversions• Packaging – colours• Packaging – legal requirements • Packaging - language translations• Ingredients• Style

Marketing 150

A licensing agreement is a contract giving someone the right to use a patent or trademark.

There are 3 types of licensing agreements. State 2 of them.

Marketing 150

• Manufacturing agreements—the rights to manufacture a product

• Distribution agreements—the rights to sell a product

• Franchising agreements—grants the ownership of a manufacturing or distribution company to a local franchisee

Logistics30

Logistics is the management of the flow of goods and services both into and out of an

organization, from the point of origin to the point of consumption.

State 2 types of logistics.

Logistics30

MilitaryProduction

Business

Logistics60

State the term that is defined as:

The sum total of all activities involved in moving raw materials, processed goods, and finished products into an organization, and moving the semi-processed or finished goods out of the organization toward the end-consumer

Logistics60

Supply Chain

Logistics90

What is the difference between insourcing & inshoring?

Logistics90

Insourcing:A company’s establishment of a specific division within the business, such as an advertising department or customer call centre, to handle a function that is normally outsourced

Inshoring:A company’s contracting out of a function to other businesses within its own country, for example to another state or province where labour is cheaper or facilities are better.

Logistics120

Identify the process that is taking place in the following video and 3 critical steps of the process.

Logistics 120

Receiving Process Process involves:•inspecting containers for obvious physical damage•making sure that all of the containers have arrived•assigning stock numbers (SKUs) to new items•recording the location of each item (for example, warehouse, selling floor).

Logistics150

The selection of a shipping carrier involves 5 main factors. State 4 of them.

Logistics150

• What is being shipped• Weight of shipment

• Speed of delivery required• Cost of the carrier

• Destination of the shipment

Canada & International Business30

Name 2 industries in which Canada has competitive advantage in.

Canada & International Business30

BankingCultural Exports

Technology

Canada & International Business 60

What term is defined as:

A sum that can be deducted from the amount of tax owed by an individual or business.

Canada & International Business60

Tax Credit

Canada & International Business90

Name the index that is produced by the United Nations and used to rank countries based on

health, education & standard of living.

Canada & International Business90

Human Development Index

2014

Canada & International Business120

Explain 2 benefits & 2 drawbacks of foreign investment.

Canada & International Business120

Countries seek foreign investment because it:• Increases economic activity• Brings new technology• Improves productivity• Forces domestic companies to become more

competitive

On the downside, foreign investment also:• Detracts from a country’s identity• The profits earned by foreign-owned companies do not

stay in the host country

Canada & International Business150

Explain 5 ways in which Canada can increase its productivity.

Canada & International Business 150

Canadian companies could improve their productivity by: •Increasing investment in machinery and equipment, especially communication and information technology•Attracting more foreign investment•Expanding Canadian investment in foreign countries, especially in Asia•Rationalization, which includes downsizing and moving production to lower-cost countries•Fostering corporate innovation by increasing spending on science and technology•Initiating government programs in science and technology•Increasing the knowledge economy by graduating more Canadians in the fields of science, math, computer science, and engineering•Encouraging employers to increase and improve their training programs•Increasing post-secondary funding•Creating mentorship programs to help immigrants become qualified in their fields of expertise

International Business Trends30

If you will have an extended stay in a foreign country to study or work, what documentation

must you have?

International Business Trends30

PassportVisa

International Business Trends60

State 3 global trends that are influencing the way that Canadians conduct business abroad

and will have an impact on trade and the economy for the next decade or longer?

International Business Trends60

Sustainability

Fluctuating Oil Prices

Green Revolution

New CarTechnology

International Business Trends90

With a growing population of over 1 billion people, India has become a top nation for

outsourcing.

What affect is this having on Canadian businesses that operate internationally?

International Business Trends90

More of the population are entering middle class in India. This creates opportunities for

Canadian products and services to be sold to a large consumer group.

International Business Trends120

Organized labour has declined as a result of globalization and the financial crisis.

What have Canadian workers experienced as result of this trend?

International Business Trends120

Job loss – many companies building factories in other countries where they can use cheaper, non-union labour.

Higher unemployment rates mean unions have less influence—workers will sacrifice higher salaries and benefits to keep their

jobs.

International Business Trends150

In 2009 many governments around the world, including the Canadian government, provided additional capital to stimulate

the US economy suffering from a financial crisis.

Explain in detail what events caused the downward spiral of the U.S. financial crisis.

International Business Trends150

– Price of houses began to drop in 2007.– Thousands of homeowners who had qualified for subprime

mortgages could not keep up with payments and defaulted on their mortgages.

– Banks foreclosed on these homes, but because there was no market for them, these assets were worthless.

– Banks stopped lending and many went out of business.– Without credit from banks, consumers stopped spending.– Manufacturers and retailers began to lose money and lay off workers.– The market fell and many people lost savings as pension plans and

retirement savings plans decreased.