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8/14/2019 Social Security: WIT-TransNM
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Transportation in New MexicoA Guide to Transportation Resources for People with Disabilities
DVR WIT
Whatever It Takes Transportation
October 2007Division of Vocational Rehabilitation (DVR)
Whatever It Takes Transportation Program (WIT)
Through USDOE/RSA grant
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Preface
Thanks go out to people who staffed the Whatever It Takes Transportationprogram in the earlier years, as well at the current staff members for making thisinformation available to the public. Thanks to Andy Winnegar and Alan Klaus fortheir vision for the grant that WIT is funded under. Thanks to Yvonne Hart andLisa Vigil for their direction of the program and compassion for the needs of
people with disabilities. Thanks to Pat White for his insights into transportationissues for people with disabilities. He has brought his community together todiscuss and act on plans for coordinated transportation in his community. Thanksto Tracy Alcaraz and Patricia Gulino for their administrative support of theprogram. Thanks also to the following people for their review: Adrianne Vidal,Chairperson for Whatever It Takes Transportation Program, Althea McLuckie,WIT Advisory Committee Member, Patrick White, WIT Advisory CommitteeMember and former staff member, and Charlene Chavez, DVR Counselor RioRancho. Pat White and Adrianne Vidal were also Whatever It TakesTransportation customers, prior to being part of the committee or the staff.
We hope that this manual will be an effective tool for serving the transportationneeds of people through out the State of New Mexico, and especially those livingin rural communities and those with disabilities.
Carmen E. Taylor, Program ManagerDVR Whatever It Takes Transportation
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TABLE OF CONTENTS
I. Introduction……………………………………………………………… 7
II. DVR Services and Access to Services…………………………………… 8
III. DVR Whatever It Takes Transportation (WIT) Program…………….. 9
IV. Coordinated Transportation Planning…………………………………. 12
V. County by County Resources………………………………………… .... 13-57
VI. Conversions and Automotive Modifications…………………………… 59
VII. Driver’s Training………………………………………………………… 60
VIII. Disability License Plates and Placards…………………………………. 62
IX. Wheel-Chair Selection and Resources………………………………… 65
X. Conclusion………………………………………………………………… 67
Appendices
Appendix A Office of Policy Development-Memo on Human Services
Transportation Coordination 1-13……………………………. 71
Appendix B United We Ride-October 2006 Policy Statement- Attachment I 79
Appendix C United We Ride-October 2006 Policy Statement-Attachment II…… 87
Appendix D Area Code Map…………………………………………………….. 89
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I. Introduction
This manual is designed to provide information about transportation resources for people in NewMexico. We sincerely hope that the information provided here will assist not only people withdisabilities, but others who need transportation in rural and metropolitan New Mexico. Although
the information is more specific to New Mexico residents, there will be general information of value to people living in other states, who would like to explore options needed for them, as wellas people they might serve.
New Mexico is predominantly a rural state, so the challenges to get to work, to seek medical careand to simply access the day to day needs of the individual in a rural community can be achallenge if:
• there is no public transportation available
• a person does not have the physical ability to drive a vehicle
• an individual does not have the financial assets to be able to afford transportationservices or a private car
• an individual lacks the resources to repair or modify a vehicle to be in running conditionand/or accessible to a wheel chair user
• the person lacks the family support system to get rides in a timely manner from familymembers and/or friends
• no transportation routes exist that serve the areas that a person needs to travel
• transportation schedules do not accommodate the individual at the time that he/she needstransportation to get to work, for instance a late night shift worker.
• no routes exist that link small towns or metro areas to each other
However, there are always creative solutions to these challenges that can be overcome. Peopleneed the resources in their communities to lead productive lives. This manual will highlight the
work of the Division of Vocational Rehabilitation’s Whatever It Takes transportation program,which served the transportation needs of people with disabilities. The manual will discusstransportation issues and resource solutions. County by county resources are listed in thismanual. There will be information intended to assist people all over the state with lists of drivingschools, vehicle conversion specialists, potential modifications to vehicles and information aboutselection of a wheel chair.
The federal government has mandated collaboration in order to receive federal dollars fortransportation that not only meets for the general population, but also those with special needs.Why should this be important to you? This is very important to people and communities thatthey live in, because knowing this information could facilitate a very effective and important
dialog about access to transportation resources that may not have been available before. Accessto transportation is an important step to employment, economic independence, access to medicalcare, and simply to do the day to day activities, like shopping for groceries. In a ruralcommunity, this becomes even more crucial. Traditionally, there have been few optionsavailable. However, there is change on the horizon with the expansion of services contained inthe directory and the ability of people to bring together partners to access funds needed for theircommunities. As a member of the community, you can make a difference by participating in the
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process. This would include identifying the stakeholders, and learning about and advocating forservices in your community.
II. DVR and Access to Services
The New Mexico Division of Vocational Rehabilitation (DVR) is a state agency dedicated to
helping people with disabilities to achieve a suitable employment outcome. DVR is a part of theNew Mexico Department of Education, whose specialty is training and employment of peoplewith disabilities. DVR Counselors are licensed Certified Rehabilitation Counselors (CRC), whoare qualified to determine customer eligibility for DVR services and to assist a DVR client withdeveloping his/her Individual Plan of Employment (IPE).
A. A DVR customer is determined eligible for services if he/she has to meet the followingcriteria:
1. has a physical or mental impairment;2. which for the individual constitutes or results in a substantial impediment to
employment;
3. who can benefit in terms of an employment outcome from vocationalrehabilitation services.B. Vocational rehabilitation services are required in order for the individual to prepare for,engage in, or regain employment.
Although DVR does not have specific income eligibility to be a client, this may be consideredwhen accessing services and the ability to cost share may be discussed.
To apply for services, a disabled person would apply for services in the DVR Office closest tohis/her home. DVR has 26 offices throughout New Mexico. Although DVR offices are not inevery town, there is a counselor assigned to each community. In some cases, rehabilitationcounselors may set up an appointment in your community. In other instances, you may need togo to the DVR office serving your area. Once the assigned office is known, then the applicationprocess can begin. It may include an orientation session depending on the office serving yourlocation.
The application process always includes filling out an application. The more informationpertaining to your disability, that you can provide early in the application process, the shorter thetime to be determined eligible. This would include medical reports, a letter from your doctorverifying your disability, school transcripts or GED records, vocational assessment andeducational records of special needs, if these have been done. If a counselor has additionalquestions, he/she may request additional information in order to make that determination. Onceyou have been determined eligible for services you and your DVR counselor will work on anIndividualized Plan of Employment (IPE).
This Individual Plan of Employment (IPE) is a plan of activities, services, responsibility for eachidentified activity or service, and costs that will be needed to achieve your employment goal. Insome cases, you will be asked to cost share on your plan. Basically, it is different for eachperson, depending on their particular goal, disability, prior education, experience and resources
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available to them. In other words, each plan is unique to each person to best identify andaccomplish their employment or training needs.
III. DVR Whatever It Takes Transportation Program (WIT)
The Division of Vocational Rehabilitation’s Whatever It Takes Transportation (WIT) program isin the final months of a special demonstration grant funded by the United States Department of Education Rehabilitation Services Administration federal grant. The DVR WIT program willclose its doors December 31, 2007. This program was in existence for six years and served over866 people with disabilities with their transportation needs. The Whatever It Takes (WIT)Transportation program staff assisted vocational rehabilitation clients with rural transportationneeds, or where no public transportation route or schedule is available. Goals of this programwere to assist people with disabilities with “Whatever It Takes” to attend job training and toseek/retain employment. For many of our customers, this assistance made a real difference intheir independence and their ability to sustain their livelihood for the future. The WIT programcollaborated with vocational rehabilitation counselors, businesses, post-secondary training
schools, Middle Rio Grande Council of Governments, Project Access, private non-profitorganizations, coordinated transportation groups, and high schools, just to name a few.Objectives of this program were accomplished through a variety of means. The followingservices were provided:
• Transportation through an accessible van service, taxi, contracted van pool, peer driver,self-directed transportation, or financial assistance with established public transportation.
• Financial assistance with automotive repairs
• Financial assistance with specialized vehicle modifications, including raising or loweringparts of the van, lifts, hand controls, and strap down devices for wheel chairs. Eachmodification is individually determined by the vehicle make/model and unique medicalconditions of the customer.
• Assistance with purchasing short term automotive insurance, usually 6 months at a time.• Collaboration with transportation providers throughout the state to purchase
transportation services, such as individual rides or bus passes.
• Over the life on the grant the WIT Program has assisted 866 (as of September 24, 2007)individuals with transportation assistance, some fully funded by WIT and others withvocational rehabilitation services funding and client cost sharing.
• WIT partnered with Carlsbad Mental and Roswell Mental Health to providetransportation for 35 VR clients to work in hospitality and motel operations at the FLETCPolice Training Center in Artesia.
• Pueblo communities were served through Zuni Entrepreneurial Enterprise.
• WIT staff promoted coordinated transportation development throughout the state.
• Development of a state-wide transportation manual.• Outreach activities to the general public to promote use of the WIT program services.
• Referral of people with disabilities to resources available to them.
• Referral to vendors for services.
• Referral to the Division of Vocational Rehabilitation for potentially qualified customers.
• Referrals to employers for job seekers.
• Maintained a program information website.
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This statewide program assisted over 866 disabled people with a transportation barrier to seek training, employment and retention of employment. Most clients had some type of orthopedic ormental health impairment and some sort of transportation barrier, for which transportationresources were needed. The WIT program partnered with the DVR Mentoring program to assist
30 at-risk high school youth from Bernalillo High School and Tohajilee Community School toattend job fairs, to participate in mentoring opportunities, and to work in on the job trainingduring the summer months.
WIT Program staff participated in the development of a coordinated transportation plan, whichserves as the model in a four county area; Torrance, Valencia, Bernalillo and Sandoval counties.As a result of this initiative, the WIT Program manager assisted other parts of the state withinformation about development of coordinated transportation plans.
The WIT program worked under a variety of transportation service delivery models. Theseinclude the following:
• Access to existing public transportation, via bus passes
• Self-directed transportation, where the customer receives funding and then selects thedriver and uses receipts for reimbursement.
• Peer Driver, where customer selects his driver from those insured and able to transportthem.
• Contract vendor for single rider, such as Taxis and contract service vendors.
• Contract vendor for multiple riders, such as Carlsbad Mental Health and TobosaDevelopment Services which transport 4-8 riders to their work destinations.
• Contract vendor for multiple riders, but shared with other riders eligible under TANF,Medicare or Medicaid.
Although WIT program staff made a real difference in providing transportation for people withdisabilities, there is much that must still be done. The WIT program was able to providetemporary solutions to temporary situations. What really needs to be done is to develop longterm solutions to transportation issues in New Mexico. The brightest hope for the future is forcommunities to rally and participate in coordinated transportation planning. The coordinatedtransportation incentive is one giant step in the right direction. In the next section there isgeneral information about coordinated transportation to assist with the development of a plan.
IV. Coordinated Transportation Planning, Why is this important to you?
The federal government is interested in collaborations to make federal transportation dollars
available through community combined efforts in order to prevent duplication of services and tomaximize resources. There are three main and 3 subtitle pieces of legislation, which all mandatecollaboration, partnerships and establishing transportation that not only meets the needs of thegeneral population, but also those with special needs such as people with disabilities and seniorcitizens.
The legislative mandates are as follows:
• Transportation Efficiency Act of 1991 (ISTEA)
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• Transportation Equity Act for the 21st Century (TEA-21)
• SAFETEA-LU-Safe. Accountable, Flexible and Efficient Transportation Equity Act:A legacy for Users.
i. Job Access and Reverse Commute (Section 5316)ii. Elderly Individuals and Individuals with Disabilities (Section 310)
iii. New Freedom (Section 5317)
The Safe, Accountable, Flexible and Efficient Transportation Equity Act: A Legacy for Users(SAFETEA-LU) is the federal legislation that establishes funding levels and projectrequirements for surface transportation programs. This Act, funded and administered by theFederal Transit Administration (FTA) can only be used to assist projects that were developedthrough collaboration of partners from a locally developed, coordinated public transittransportation plan. SAFETA-LU assists programs that serve the Elderly and Individualswith Disabilities programs. It provides funding to States for capital projects to assist inmeeting the transportation needs of older adults and persons with disabilities.
SAFTEA-LU also provides funds to allow transportation for “Job Assess and Reverse
Commute” to provide needed transportation resources to welfare recipients and eligible low-income individuals to and from employment seeking and employment keeping locations.This program also supports reverse commute projects designed to transport residents of urbanized areas and other than urbanized areas to suburban employment opportunities.
The SAFETEA-LU does not define the elements of a coordinated public transit-human servicestransportation plan, but recognizes that communities are unique. The FTA in the September 6,2006, Federal Register1 published a “Coordinated Planning Guidance for FY 2007.”Thisguidance listed the minimum criteria for a coordinated transportation plan:1. An assessment of available services
2. An assessment of needs3. Strategies to address gaps for target populations
The New Freedom program provides funds for new public transportation services and publictransportation alternatives beyond those required by the Americans with Disabilities Act of 1990.
The responsible entity for developing a coordinated transportation plan is determined bypopulation. For an area that exceeds 200,000 in population, the metropolitan planningorganization (MPO) and the public transit agencies are to cooperate in the development of theplan. The state is responsible for the plan for areas that are 200,000 or under in population.
In the appendices of this manual there is additional information about the CoordinatedTransportation initiative. This section outlines the legislation and addresses components andrelated legislation. (See Appendices A, B & C) This is vital information for communities, whocan and will assemble the partners in the community to work smarter on transportation needs.This manual will not go into detail about this initiative because there are other resources cited inthe manual that will serve those who desire to access the federal funds and develop communitytransportation.
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V. County by County Resources
Although there are many providers of transportation services in New Mexico, most people do not know tcounty. The information contained in this manual is based on information gathered by the Division of VIt Takes Transportation program, prior to October 2007. If you are reading this information at a much laprovider of transportation services to see if the information is current. Area code addresses will change f
October, 7, 2007, to 575. The 505 area code will continue to work until October 5, 2008. When this infthe service were noted and may change over time. Phone numbers as well as other contact information a
County: Bernalillo
Type of
TransportationName Accessible? Contact Phone City
Fixed Route ABQ Ride Yes 505-243-7433 Albuquerque
Sun Tran Varies505-243-7433Fax-764-6146
Albuquerque
Para-transit ABQ Ride Yes 505-243-7433 Albuquerque
Go ForsToo,Inc
Yes
505-332-1919332-0124
m
Albuquerque
Desche
New MexicoRide
Yes 505-883-7433 Albuquerque
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide D
AlternativeHome HealthCare
Yes 505-454-0054 Statewide
Rio Transit Yes 505-994-4607 Rio Rancho De
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County: Bernalillo
Type of
TransportationName Accessible? Contact Phone City
Shuttle Service Park & Ride Yes 505-424-1110
Albuquerque, Rio
Rancho, Santa Fe,Espanola, LosAlamos, Las Vegas
ww
Sandia Shuttle Yes 505-474-5696 ABQ Airport
Airport Shuttle No 505-765-1234 Albuquerque De
Sunport Shuttle No 505-883-4966 Albuquerque D
TaxiAlbuquerque
CabNo 505-883-4888 Albuquerque De
Checker CabCo No 505-243-7777 Albuquerque De
Giant Cab Co No 505-293-4222 Albuquerque De
Lance’s YellowCab
No 505-553-9853 Albuquerque De
Yellow Cab Co No 505-247-8888 Albuquerque De
LuxuryLimousine
No 505-890-6620 AlbuquerqueD
RLS TaxiService
No 505-296-2215 Albuquerque D
Need a Ride No505-489-6848
Albuquerque
Albuquerque D
Craig MeagherTaxi Service 505-489-0663 Albuquerque De
OtherGo Fors Too,
IncYes 505-332-1919 Albuquerque
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County: Bernalillo
Type of
TransportationName Accessible? Contact Phone City
AdelanteDevelopment
Centers
Specializedtransportation
505-541-2000 AlbuquerqueDe
Casa AngelicaSpecializedTransport.
505-877-5763 AlbuquerqueDemdisa
Easter SealsSpecialized
transport505-888-3811 Albuquerque
De
Other Isleta Pueblo 505-869-6661Isleta/Variousdestinations
Dem
PB&J FamilyServices, Inc
SpecializedTransport
505-867-2356877-7060
Bernalillo &Albuquerque area
De
Share Your
Care
Specialized
Transport
505-897-9025
881-8982
Albuquerque westside/Rio Rancho
adult day care
De
St. Martin’sHospitality
Center
SpecializedTransport
505-243-8031776-6876
AlbuquerqueDese
TransitionalLiving Services
Yes 505-268-5295 AlbuquerqueDe
Pueblo of IsletaSpecializedTransport
505-869-3142 Isleta PuebloDe
Ims VanConversions
Yes 505-247-2626 Albuquerque
Cryogenic
Transportation Yes 505-798-9900 Albuquerque NM State
GovernmentYes 505-864-7250 Belen
NM State HwyTransportation
DepartmentYes 505-841-2700 Albuquerque
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County: Catron
Type of
TransportationName Accessible? Contact Phone City
Fixed Route None
Para-transit None
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide Me
AlternativeHome Health
CareYes 575-454-0054 Statewide
Shuttle Service None
Reserve SeniorCenter
Yes 575-533-6616 ReserveS
Other None
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County: Chavez
Type of
TransportationName Accessible? Contact Phone City
Fixed Route Pecos TrailsSystem
575-624-6766
om
Roswell and LakeArthur, Hagermanand Artesia
G
Para-transit None
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide De
AlternativeHome Health
CareYes 575-454-0054 Statewide D
Victory Royal
Express Inc
Yes 575-401-9820Statewide
communities
S
Shuttle ServicePecos Trails
Transit575-624-6766 Roswell
FortuneTransportation
Yes 575-627-0645 Roswell Wh
TaxiSunshine Cab
Company? 575-910-3400 Roswell D
OtherChavez County
Joy Centers? 575-623-5008 D
Nmt-1-800-BusLimo
Yes 575-622-5466 Roswell Wh
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County: Cibola
Type of
TransportationName Accessible? Contact Phone City
Fixed Route None
Para-transit None
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide
Alternative HomeHealth Care
Yes 575-454-0054 Statewide
Victory RoyalExpress Inc
Yes 575-401-9820 Grants
Pueblo of Laguna Yes 575-552-6652 Village of Laguna
Laguna RainbowNursing Center
Yes 575-552-6034Casa Blanca,
Village of Laguna
Dem
Pueblo of LagunaShaa’srk’aTransit
575-552-6652Fax 552-0605
Pueblo of Laguna 6local villages
Fixmo
Shuttle Service None
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County: Colfax
Type of
TransportationName Accessible? Contact Phone City
Fixed Route Angel Fire Transit No
575-377-7005Fax 377-0519
Village of AngelFire
Fixfor
Para-transit
Taos/ColfaxCounty
CommunityServices
575-758-5857 Taos/Colfax County
Non-emergencyMedical Safe Ride Yes 800-797-7433 Statewide
Alternative HomeHealth Care
Yes 575-454-0054 Statewide
TaxiRaton CabCompany
No 575-454-1864 Raton De
Shuttle Service None
Other Springer SeniorCenter No lift 575-483-5900 Springer
New Mexico StateGovernment
Yes 575-483-2971 Springer Wh
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County: Curry
Type of
TransportationName Accessible? Contact Phone City
Fixed Route Clovis AreaTransit
Yes
575-769-7910
Fax-769-7911cats@city of
clovis.org
Clovis
Portales AreaTransit
Yes 575-356-5101 Portales
Para-transitClovis Area
TransitYes 575-769-7910 Clovis
Portales AreaTransit
Yes 575-356-5101 Portales
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide
Alternative HomeHealth Care
Yes 575-454-0054 Statewide
Shuttle Service None
Taxi City Cab Co No 575-742-2100 Clovis De
G & C Cab Co No 505-714-2630 Clovis De
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County: Curry
Type of
TransportationName Accessible? Contact Phone City
Other Portales SenorCenter
Yes 575-356-8744 Portales
City of Clovis-Older Adults
Yes 575-769-7910 Clovis
Los Abuelitos Yes 575-356-5056 Portales
Eastern NewMexico
RehabilitativeServices for the
Handicapped
(ENMRSH), Inc.
Yes 575-762-5988 ClovisDe
Plains RegionalMedical Center
Yes 575-769-7581 ClovisDe
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County: De Baca
Type of
TransportationName Accessible? Contact Phone City
Fixed Route Ft Sumner Transit No
575-355-2985
Ft Sumner
TucumcariD
Para-transit None
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide
Alternative HomeHealth Care
Yes 575-454-0054 Statewide
SCS Yes 800-991-4276 Socorro De
Shuttle Service None
Taxi Socorro Taxi Yes 575-355-7180 Socorro De
Other
Fort Sumner
Housing AuthorityTransit
Fort Sumner De
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County: Dona Ana
Type of
TransportationName Accessible? Contact Phone City
Fixed Route Roadrunner Transit Yes
575-541-2500
Fax 541-2545roadrunner@las-
cruces.org
Las Cruces wSe
Para-transitDial a Ride
Roadrunner TransitYes 575-541-2777 Las Cruces
Non-
emergency
Medical
Safe Ride Yes 800-797-7433 Statewide D
Alternative HomeHealth Care
Yes 575-454-0054 Statewide
Victory RoyalExpress
Yes 575-539-4517Las Cruces
Area
Ben Archer HealthCenter
Yes575-267-221Fax 267-0224
Las CrucesHatch,T or C,
Anthony,Sunland Park,
Chaparral,
Vado, Berino,and others
Job
Dona Ana County Yes 575-647-7263 Las CrucesS
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County: Dona Ana
Type of
TransportationName Accessible? Contact Phone City
Shuttle Service Las Cruces ShuttleService
No 575-525-1784 Las Cruces A
Taxi LCI Taxi Service No 575-526-8294 Las Cruces De
Yellow Cab No 575-524-1711 Las Cruces De
Other Quality Senior Care Yes 575-882-2905 Las Cruces
South CentralCouncil of
GovernmentsYes 575-744-4585
Las Cruces,Hatch, Elephant
Butte, Tor C,and Socorro
Dedoc
Tresco Specialized 575-528-2214 Las CrucesDe
Sandra Watson ? 575-524-9393- Las CrucesPla
New Mexico StateGovernment
Yes 575-882-4300 Anthony Wh
PremierTransportation
Yes 575-523-9393 Las Cruces Wh
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County: Eddy
Type of
TransportationName Accessible? Contact Phone City
Fixed RouteCarlsbad Municipal
TransitYes
575-887-2121Fax-887-3636
Carlsbad
Para-transitCarlsbad Municipal
TransitYes 575-887-2121 Carlsbad
Non-
emergency
Medical
Safe Ride Yes 800-797-7433 Statewide De
Alternative HomeHealth Care Yes 575-454-0054 Statewide
Shuttle Service None
TaxiDesert Express
TaxiNo 575-885-5115 Carlsbad De
OtherCarlsbad Mental
HealthYes 575-885-4836 Carlsbad
Defo
Door of Opportunity
575-746-9642CarlsbadArtesia
De
Lending Hands 575-767-9642 Artesia
De
Pecos ValleyRegional
Educational Center
De
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County: Grant
Type of
TransportationName Accessible? Contact Phone City
Fixed Route None
Para-transitCorre Caminos
TransitYes
575-388-3180Fax 575-388-31881-800-934-3866
Silver CityM
resp
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide De
Alternative HomeHealth Care
Yes 575-454-0054 Statewide
Border AreaMental Health
ServicesYes 575-388-4497 Silver City
De
Fort BayardMedical Center
Yes 575-537-3302 Fort BayardDe
Life Quest, Inc Specialized 575-388-1976 Silver CityDe
Shuttle Service None
Taxi None
Other None
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County: Guadalupe
Type of
TransportationName Accessible? Contact Phone City
Fixed Route None
Para-transit None
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide De
Alternative HomeHealth Care
Yes 575-454-0054 Statewide
Victory RoyalExpress Inc.
Yes 575-741-0574 Las Vegas
Shuttle Service None
Taxi None
OtherCampos Senior
CenterYes 575-472-5248 Seniors Only De
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County: Harding
Type of
TransportationName Accessible? Contact Phone City
Fixed Route None
Para-transit None
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide De
Alternative HomeHealth Care
Yes 575-454-0054 Statewide De
Victory RoyalExpress Inc.
Yes 575-741-0574 Las Vegas
Shuttle Service None
Taxi None
OtherHarding Co. Senior
ProgramYes 575-619-7310 Roy
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County: Hidalgo
Type of
TransportationName Accessible? Contact Phone City
Fixed Route None
Para-transit Corre Caminos Yes 866-934-3866 Silver City
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide De
Alternative HomeHealth Care
Yes 575-454-0054 Statewide De
Shuttle Service None
Taxi None
OtherLordsburg HidalgoCo. Senior Citizens
Yes 575-542-9414 Lordsburg
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County: Lea
Type of
TransportationName Accessible? Contact Phone City
Fixed Route
City of
Hobbs/HobbsExpress
Yes
575-397-9298
397-9200Fax 397-9334
Hobbs
New MexicoJunior College
ACCEL ProgramNo
575-391-9466Fax-397-4998
HobbsNe
t
Para-transit City of Hobbs Yes 575-297-9298 Hobbs
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide De
Alternative HomeHealth Care
Yes 575-454-0054 Statewide
Care-A-Van Yes 575-397-2801Hobbs &
Lovington W
Shuttle Service None
Taxi None
OtherBilly McKibben
Senior Center
Yes 575-396-4161 Lovington
Agnes CastnerSenior Center
Yes 575-397-9301 Hobbs
Ramirez HM Buscompany
Yes 575-393-5615 Hobbs
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County: Lincoln
Type of
TransportationName Accessible? Contact Phone City
Fixed Route None
Ruidoso
Downs tr
Para-transit None
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide De
Alternative HomeHealth Care
Yes 575-454-0054 Statewide
Shuttle ServiceShuttle Ruidoso,
LLCNo 575-257-1815 Alto
Taxi Dollar Cab No 575-937-6803 Ruidoso, NM
OtherCarrizozo Zia
CenterYes 575-648-2121 Carrizozo
60+
Ruidoso SeniorCenter
Yes 575-257-4565 Ruidoso
New HorizonsDevelopmental
Center575-748-6100 Carrizozo
Dem
Senior CareCoalition of
Lincoln CountyNo 575-630-8004 Lincoln County
D
Vt
offocc
v
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County: Los Alamos
Type of
TransportationName Accessible? Contact Phone City
Fixed Route Los Alamos BusSystem
Yes 505-662-2080
Los Alamos
County, WhiteRock, LANL,
and majoremployment
locations
OfroFix
Para-transitLos Alamos Bus
SystemYes 505-662-2080 Los Alamos
Non-emergency
Medical
Safe Ride Yes 800-797-7433 Statewide De
Alternative HomeHealth Care
Yes 505-454-0054 Statewide
Shuttle Service Park & Ride Yes 505-424-1110
Albuquerque,Rio Rancho,
Santa Fe,Espanola, LosAlamos, Las
Vegas
ww
Taxi None
OtherLos Alamos
Senior CenterYes 505-662-8920 Los Alamos
60+
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County: Luna
Type of
TransportationName Accessible? Contact Phone City
Fixed Route None
Para-transit None
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide D
Alternative HomeHealth Care
Yes 575-454-0054 Statewide
Deming Medical
Transport andCharter
Yes 575-546-1747 Deming
Shuttle Service None
Taxi Deming Taxi No575-544-2223575-494-6049
Deming De
A-W Taxi No 575-544-2223 Deming D
OtherDeming Senior
CitizensYes 575-546-8823 Deming 60+
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County: Mc Kinley
Type of
TransportationName Accessible? Contact Phone City
Fixed Route City of Gallup Yes 505-863-1295 Gallup
B
ZuniEntrepreneurialServices (ZEE)
Yes505-782-5798Fax 782-2585
JobZ
Ro
Navajo TransitSystem
Yes
928-729-4113Fax 928-729-4110
www.navajotransitsystem.com
Four cornersregion, Gallup,
Farmington,Navajo Nationand Tse Bonito
Fixrehawe
Para-transitDisabilityServices
Yes 505-722-4383 GallupDe
Na'NizhoozhiCenter
Yes
505-722-2177Fax 722-5961
Gallup and 15mile radius
De
Tohatchi Area of Opportunity &Services ,Inc.
Yes 505-733-2200 TohatchiD
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide De
Alternative HomeHealth Care
Yes 505-454-0054 Statewide
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County: Mc Kinley
Type of
TransportationName Accessible? Contact Phone City
Shuttle ServiceMesa
Transportation,Inc.
? 505-287-4940 Grants
TaxiLuna's CabCompany
No 505-722-9777 Gallup
Other
ZuniEntrepreneurial
Services
Yes 505-782-5798 ZuniZ
Ro
Ivanbito SeniorCenter
Yes 505-488-5757 Fort Wingate
Gallup SeniorCenter
Yes 505-863-6884 Gallup
Coyote Canyon Yes 505-735-2261 Brimhall,Dem
DisabilityServices, Inc.
Yes 505-722-4383 GallupS
Native ResourceDevelopment
? 505-726-9054 Gallup
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*Most of Mora County will have the 575 area code, with some exceptions
County: Mora
Type of
TransportationName Accessible? Contact Phone City
Fixed Route None
Para-transit None
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide De
Alternative HomeHealth Care
Yes 575-454-0054 Statewide
Victory RoyalExpress Inc. Yes 575-397-6078800-713-6367
Select
communitiesstatewide
Shuttle Service None
Taxi None
OtherHelping Hands
Inc.No 575-387-2288 Mora
D
Mora/San Miguel
CommunityCenter
Yes 575-387-2279 Mora
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County: Otero
Type of
TransportationName Accessible? Contact Phone City
Fixed Route Zia Transportation Yes 575-439-4971 Alamogordo
Para-transit
Zia TherapyCenter, Inc.
(Rural PublicTransportation_
Yes575-439-4900
437-3040Alamogordo
Ser
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide De
Alternative HomeHealth Care
Yes 575-454-0054 Statewide
Alamogordo SeniorCenter
575-439-4243 Alamogordo De
Shuttle Service None
Taxi Dollar Cab No 575-434-8294 Alamogordo De
TNT Taxi No 575-430-4504 Alamogordo De
OtherAlamogordo Senior
CenterYes 575-439-4150 Alamogordo
De
Cloudcroft Senior
Center
Yes 888-576-3022 Cloudcroft
Betty Dare GoodSamaritan Center
Yes 575-434-0033 AlamogordoDe
The CounselingCenter, Inc
505-434-7404 AlamogordoDe
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County: Quay
Type of
TransportationName Accessible? Contact Phone City
Fixed Route None
Para-transit None
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide De
Alternative HomeHealth Care
Yes 575-454-0054 StatewideDem
Victory RoyalExpress Inc
Yes575-461-6400800-713-6387
Tucumcari
Shuttle Service None
Taxi None
Other None
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* Most of Rio Arriba County will have the 575 area code, but some areas will keep the 505 area code)
County: Rio Arriba
Type of
TransportationName Accessible?
Contact
PhoneCity
Fixed Route Espanola Transit Yes
575-753-4111575-753-0167Fax 747-6084
Espanola, San JuanPueblo, Hernandez, ElGuache, San Pedro, LaMesilla, Sombrillo, and
Santa Clara Pueblo
24
lg
Las Valles TransitSystem
575-753-5956Fax 747-3640575-747-3631
Rio Arriba, Santa Fe(Pojoaque corridor) and
Los Alamos/LANLarea.
De job
Para-transitRio Arriba Co
Los VallesTransit
Yes 505-747-3631 Espanola Fix
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide De
Alternative HomeHealth Care
Yes 505-454-0054 Statewide Dem
Victory RoyalExpress Inc
Yes505-469-6189800-713-6387
Espanola
Espanola SeniorCitizens
Yes Espanola D
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County: Rio Arriba
Type of
TransportationName Accessible?
Contact
PhoneCity
Hoy RecoveryProgram, Inc.
505-747-1881
Fax 753-2203 Espanola
D
Las CumbresLearning Center
Yes 505-753-4123 EspanolaDe
Shuttle Service Park & Ride Yes 505-424-1110
Albuquerque, RioRancho, Santa Fe,
Espanola, Los Alamos,Las Vegas
ww
GarciaTransportation
Corp505-747-4100 Hernandez, Espanola
TaxiRio Arriba Co
Los Valles(505) 747-
3631Espanola
OtherRio Arriba Adult
Day CareYes 505-753-5194 Espanola
Ad
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County: Roosevelt
Type of
TransportationName Accessible? Contact Phone City
Fixed RoutePortales Area
TransitYes
575-356-5101356-2813
Fax356-3158
Portales5 m
Para-transitPortales Area
TransitYes
575-356-5101356-2813
Fax 356-3158Portales
5 m
City of PortalesCommunity
Services Center
Yes
575-356-8576356-5101
PortalesD
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide D
Alternative HomeHealth Care
Yes 575-454-0054 Statewide De
Shuttle Service None
Taxi None
OtherPortales Senior
CenterYes 575-356-8741 Portales 55+
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County: San Juan
Type of
TransportationName Accessible?
Contact
PhoneCity
Fixed Route Red Apple Transit Yes 505-325-3409 Farmington, Aztec,Bloomfield ww
City of Farmington 505-325-3409 Farmington
Para-transitDial-A-Ride
Red Apple TransitYes 505-325-3409
Farmington, Aztec,Bloomfield
24 h
Presbyterian Medical
Services –Dial a RideYes
505-325-3409Fax 326-7283
Farmington, Aztec,
Kirtland, Shiprock
Non-
emergency
Medical
Safe Ride Yes 800-797-7433 Statewide D
Alternative HomeHealth Care
Yes 505-454-0054 Statewide De
Navajo TransportServices Inc
Yes 505-327-0851Farmington-San Juan Co
Northwest NewMexico Seniors, Inc
Yes 505-326-7462Farmington and
surrounding area.De
Presbyterian MedicalServices
YesDe
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County: San Juan
Type of Transportation Name Accessible? ContactPhone City
Taxi Metro Cab No 505-325-2999Farmington, Aztec,
BloomfieldD
Other Aztec Senior Center Yes 505-334-2881 Aztec
Blanco Senior Center Yes 505-632-9146 Blanco
Bloomfield Senior
Center Yes 505-632-8361 Bloomfield Bonnie Dallas Senior
CenterYes 505-994-1580 Farmington
Lower Valley SeniorCenter
Yes 505-698-0054
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*Parts of San Miguel County will keep the 505 and other parts will take the part will use the 575 area co
County: San Miguel
Type of
TransportationName Accessible? Contact Phone City
Fixed Route Meadow CityExpress
Yes 505-454-8163 Las Vegas
Para-transitMeadow City
ExpressYes
505-454-8163Fax 454-7335
Las Vegas
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide D
Alternative HomeHealth Care
Yes 505-454-0054 Statewide De
Victory RoyalExpress Inc
Yes 505-425-5170 Las Vegas
Las Vegas MedicalCenter
Yes 505-454-8163 Las VegasDe
AlternativeTransportation
Yes 505-454-0054 Las Vegas
2emM
Shuttle Service None
Taxi Las Vegas Cab No 505-454-1864 Las Vegas D
Other None
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* Most, but not all of the county will keep the 505 area code
County: Sandoval
Type of
TransportationName Accessible? Contact Phone City
Coordinated
Transportation Sandoval County
Par
Fixed Route
Cuba 550Express/Sandoval
Easy Express1-877-660-1110 Jemez Springs,
TJem
Railto
Para-transit None
Non-emergencyMedical Safe Ride Yes 800-797-7433 Statewide D
Alternative HomeHealth Care
Yes 505-454-0054 Statewide
Shuttle Service None
Taxi A-1 Taxi No 505-892-3444 Rio Rancho
OtherBernalillo Senior
CenterYes 505-861-1535 Bernalillo
60
Pena Blanca Comm. Yes 505-465-2658 Pena BlancaMed
Corrales SeniorCenter
Yes 505-897-3818 Corrales
Sandoval CountyMeal Site
Yes 505-896-8311 Rio Rancho
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County: Sandoval
Type of
Transportation
Name Accessible? Contact Phone City
Sandia PuebloHealth Center
Yes 505-867-4696 Sandia Pueblo
City of Rio Rancho 505-896-8317 Rio Rancho De
Backwoods of NewMexico Taxi
505-834-7340 Jemez Pueblo
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County: Santa Fe
Type of
TransportationName Accessible? Contact Phone City
Fixed RouteSanta Fe TrailsCity of Santa Fe
Yes
505-955-2001
955-2004Fax 955-2020
Santa Fe
Ser
sf
Para-transitCapitol Cab
Santa Fe ADA RideYes 505-473-4444 Santa Fe A
All AboardAmerica
Yes 505-424-1110 Santa Fe
Non-emergencyMedical Safe Ride Yes 800-797-7433 Statewide De
Alternative HomeHealth Care
Yes 505-454-0054 Statewide De
Shuttle Service Park & Ride Yes 505-424-1110
Albuquerque, RioRancho, Santa Fe,
Espanola, LosAlamos, Las
Vegas
ww
Sandia Shuttle Yes 505-474-5696 ABQ AirportSanta Fe Shuttle No 505-833-2300 ABQ Airport De
Taxi Capitol Cab Yes 505-438-0000 Santa Fe De
Capital CityCab/Village
? 505-438-3472 Santa Fe D
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County: Santa Fe
Type of
TransportationName Accessible? Contact Phone City
Other
City of Santa FeDiv. of Senior
Services
Yes 505-955-1721 Santa Fe
Ayudantes Yes 505-438-0035 Santa Fe
Espanola SeniorCitizens Center
Yes 505-753-5194Espanola and
surrounding area
Hoy AlcoholismProgram
505-753-2204 Espanola
Las CumbresLearning Center
505-753-4123 Espanola
Open Hands 505-982-4258 Santa Fe
Pojoaque Pueblo 505-455-3254Pojoaque Puebloand surrounding
area.Presbyterian
Medical Services-Main
Yes 505-982-5565Santa Fe &Surrounding
areas.
Able to Haul andAble to Scoot
Yes 505-424-0344Santa Fe and
surrounding areas
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County: Sierra
Type of
TransportationName Accessible? Contact Phone City
Fixed Route None
Para-transit None
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide De
Alternative HomeHealth Care
Yes 575-454-0054 Statewide De
Shuttle Service None
TaxiPending New
ServiceP
OtherSierra County Senior
ServicesYes 575-894-6641 T or C
6
Village of Cuba-550
Express(Van Service)
575-289-2166Fax- 289-2168
Email:cubatransit@star
band.net
550 Corridor
between Cuba,Rio Rancho andAlbuquerque
JDe
p
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County: Socorro
Type of
TransportationName Accessible? Contact Phone City
Fixed Route None
Para-transit Socorro Taxi Yes 575-835-4276 Socorro D
South CentralCouncil of
Governments
Las Cruces,Hatch, Elephant
Butte, T or C, andSocorro
Fix
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide De
Alternative HomeHealth Care
Yes 575-454-0054 Statewide De
Socorro MentalHealth Foundation
Yes,Specialized
575-835-2444 De
Shuttle Service None
Taxi Socorro Taxi No 575-835-4276
SCS Yes 800-991-4276 Socorro De
OtherAmerican
Transportation? 575-835-2678 Socorro
SCS Yes 800-991-4276 Socorro De
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County: Taos
Type of
TransportationName Accessible? Contact Phone City
Fixed Route Taos Chili LineTransit
Yes
575-751-4459
Fax [email protected].
nm.us
Taos, Taos
Pueblo, andRanchos de Taos,Penasco, Questa
Fixe
M-SJob Web
Red River MinersTransit
Yes
575-754-2277Fax-770-5959
Red River 7
Village of TaosSki Valley
575-751-4459 Taos Ski Valley
Para-transitTaos Chili Line
TransitYes curb to
curb575-751-4459 Taos
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide De
Alternative HomeHealth Care
Yes 575-454-0054 Statewide
Victory RoyalExpress Inc
Yes575-737-9320800-713-6387
Taos
Shuttle ServiceFaust's
TransportationNo 575-758-3410 Taos/El Prado
AirMe
TaxiFaust's
Transportation No 575-758-3410 Taos De
OtherBridges Projectfor Education
Yes 575-758-5074 Taos
De
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County: Taos
Type of
TransportationName Accessible? Contact Phone City
Colfax CountyCommunity
Services
575-758-5857 Taos
Casa Corazon Yes 505-751-7037 TaosDe
Other Village of Questa
505-586-2124Fax-586-0699
Questa, Cerro,Amalia, El Rito,Costilla and Red
River
De
Dream TreeProject
Yes 505-758-9511 TaosDe
Taos Senior
Center
Yes 505-758-4091 Taos6
Penasco SeniorCenter
Yes 505-587-2778 Penasco6
Questa SeniorCenter
Yes 505-586-0508 Questa6
Amalia SeniorCenter
Yes 505-586-0071 Amalia6
Rocky MountainYouth
Corporation505-751-1420
Taos andSurrounding areas
Am
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County: Taos
Type of
Transportation
Name Accessible? Contact Phone City
Other
Taos/ColfaxCommunity
Services505-758-5857
Taos/ColfaxCounty
De
Taos County Arc 505-758-4274 Taos CountyDe
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County: Torrance
Type of
TransportationName Accessible? Contact Phone City
Coordinated
Transportation
MRCOG County-widePart
planFixed Route MRCOG
Partplan
Para-transitPartplan
Non-emergency
Medical
Torrance CountySenior Citizens
PG505-384-1280 Estancia.
ServDem
Shuttle Service
Taxi
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County: Union
Type of
TransportationName Accessible? Contact Phone City
Fixed Route None
Para-transitGolden Spread
Coalition
575-374-6208Fax-575-374-
0092
Clayton, NewMexico
$4 r
Non-emergency
MedicalSafe Ride Yes 800-797-7433 Statewide De
Alternative HomeHealth Care
Yes 575-454-0054 Statewide
Shuttle Service None
Taxi None
Other
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County: Valencia
Type of
TransportationName Accessible? Contact Phone City
CoordinatedTransportationplanning
MRCOG
Fou
tranmulthro
Fixed RouteBelen Public
Transit505-864-8630 Belen
Partplan
City of BelenMid Rio Grande
RSVPYes
505-864-8630Fax 864-8408
Belen + 3 miles
Fixewithemewww
City of Los Lunas 505-352-3595Fax 352-3592
Los Lunas Fixe
Para-transitVictory Royal
Express IncYes 505-866-9492 Los Lunas No l
Valley RoyalExpress
505-565-2227 Los Lunas Dem
Los Lunas PublicTransportation
505-866-8047Fax-866-8044
Los Lunas
Demadvacomwww
Non-emergencyMedical
Safe Ride Yes 800-797-7433 Statewide Non
Alternative HomeHealth Care
Yes 505-454-0054 Statewide Non
Victory RoyalExpress Inc
Yes505-866-9492800-713-6387
Los LunasNo l
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County: Valencia
Type of
TransportationName Accessible? Contact Phone City Com
Valencia
CounselingService
Demdisa
Shuttle Service
TaxiValley Cab
Company, Inc.Yes 505-565-2227 Los Lunas Dem
Valley CabCompany
No 505-861-1111 Belen Dem
OtherBelen Senior
CenterYes 505-839-3940 Belen 60+
Del Rio
CommunityCenter Yes 505-864-7500 60+
Meadows SeniorCenter
Yes 505-865-8829 60+
Bosque SeniorCenter
Yes 505-869-5433 Bosque Farms 60+
Fred Luna SeniorCenter
Yes 505-839-3888 Los Lunas 60+
Valencia County-SER de New
Mexico
SpecializedTransport
505-866-6131 Los LunasDemdisa
Valencia CountySER de New
Mexico-FosterGrandparent
Program
SpecializedTransport
505-866-6313 Los Lunas Spec
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V. Conversions and Automotive Modifications
For many people with disabilities, there is a need for a specialized car, truck or van toaccommodate wheel-chair users and those with limited mobility. This specialty is generally
referred to as a conversion or automotive modification. Generally speaking, there are fewproviders of those services, and they are very specialized. Each vehicle has to be inspected bythe shop that will make these modifications to the vehicle. Parts need to be ordered to beginwork on the vehicle. Modifications may include any of the following:
• raising the roof
• lowering the floor 10”
• installing lifts or non-slip power wheel chair ramps
• keyless entry
• power windows
• power locks
• mirrors• traction control
• power driver’s seat
• hand controls
• safety devices to lock the chair in place, or transfer devices if the person will be using theregular seat installed in the vehicle.
• There are also additions in some cases of carrying units for the wheel chair or hydrauliclifts to transfer the chair, where it will be loaded in or on the vehicle.
• The rear suspension may be replaced with computer designed multi-leaf springs foradded support.
Generally speaking, vendors of modification services prefer to install them on vehicles which areunder 10 years old, with a preference for new vehicles or ones not older than three years old.Vendors want to make the modifications cost effective for the customer and ensure the greatestusage time for the modification. Modifications are expensive and modifications to an oldervehicle limit the life expectancy of the work performed to adapt the vehicle.
A customer must take the vehicle to the vendor who will perform the modifications to receive anestimate. If the customer decides to have the modifications done, the vendor will need to orderthe specialized parts. Usually this takes one to two weeks for the parts to arrive. Labor and timeto complete the job may take several days, depending on the extent of the changes. In manycases, it may take up to a month before services are completed.
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Vendors who work on vehicle conversions and modifications are found in the chart below.
Name Address Phone
number
Type of Services offered
New Horizons
Vans, Inc.
2716 Vassar NE
Albuquerque, NM 87107
505-884-2492 State contract vendor
Van and truck conversionsHighlandConversions
419 Adams St. SEAlbuquerque, NM 87108
505-232-8629 Van and Truck Conversions. Door andgate operating devices.
Name Address Phone
number
Type of Services offered
Behavioral HomeHealth Care
239 S. Fourth St. #2Albuquerque, NM 88435
505-472-2500 Van and truck conversionsand accessories
Cara Van Custom,Inc.
4505 Menaul Blvd., NEAlbuquerque, NM 87110
505-888-3443 Hospice, van and truck conversions andaccessories.
Commercial VanInteriors, Inc.
3600 Osuna Rd., NE #301Albuquerque, NM 87109
505-344-2768 Day Care CenterAdult Van and truck conversions
Ims Van ConversionSales and Rentals
Albuquerque, New Mexico 505-247-2626 Van conversion, sales andrentals
Frisbee’s AutoTruck Access
229 San Pedro NE #AAlbuquerque, NM 87103
505-265-1970 Van and truck conversionsand accessories and doorand gate operating devices
Lucero’s CustomTruck Stuff
17 El Cerro Rd., Los Lunas,NM
505-866-1611 Van and Truck Conversions andaccessories.
AmsVans, Inc Dodge Dealership
www.amvans.com
No phonelisted.Contact isthrough theweb site.
Van conversions & salesof new and used vanconversion vehicles onwebsite:www.amvans.com
Southwest LiftInstallation
9901 Bradford Place NWAlbuquerque, New Mexico87114-2150
505-891-3346 Wheel chair liftinstallation
Affordable Mobility 2035 Corbett Dr.Las Cruces, NM 88001
575-521-1006 Hand controls, lifts, glideand go seats
VI. Driver’s Training and Driver’s Assessments
Once conversions are done to the vehicle, there is often a need for specialized driver’s training tooperate the hand controls, lifts, tie downs and other equipment installed. Generally, the vendorwho does the conversions will brief the customer of the use of the modified van, but often thereis a need for more training and practice to become proficient. There are many drivers’ trainingschools within each community in New Mexico. However, driver’s training instructors, who can
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teach driving using a modified vehicle, are difficult to find, even in the larger urban areas of thestate. This is an untapped market that needs to be filled.
Driver’s Assessments
Name Address Phone
Number
Services Offered
DrivingAmbition, Inc
Mr. Courtney
5601 Montoya Drive,Suite BEl Paso, TX [email protected]
1-888-751-34441-915-584-0905
Driver evaluations, driverrehabilitation and adaptiveequipment specialist.
Carol Spitzman Albuquerque 505-262-2839 Driver assessment & evaluationfor seniors and people withdisabilities.
Health South Albuquerque 505-344-9478 Pre-driving evaluation for fee.Driver training-(FormerInstructor, from AdaptabilitySchool of Driving.)
Driving toIndependence,LLC
Tempe, Arizona 1-480-449-3331 Driver assessment
CovenantHealthcare
Owen White
Covenant Healthcare4010 22
ndSt
Lubbock, Texas 79410
1-806-725-5627Fax-1-806-723-6009
Driver Assessments
Cost at time of printing $485 perassessment.
Adaptive Driver’s Training
Name Address Phone Number Services Offered
Driving Ambition,Inc
5601 Montoya Drive, SuiteBEl Paso, TX [email protected]
1-888-751-34441-915-584-0905
Driver evaluations,driver rehabilitationand adaptiveequipment specialist
Highland
Conversions
419 Adams St. SE
Albuquerque, NM 87108
505-232-8629 Train customers who
have modificationsdone to their vehiclethere. There aresome hand controldemo units.
Randy Roth Albuquerque, NM 505-363-6548 Does driver trainingfor modified vehicledriving.
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until the injury mends. This placard is also free of charge. The process for applying for atemporary placard is the same as applying for a permanent placard.
Disabled placards and plates from another state are valid in New Mexico. Until you eitherbecome an official resident or transfer your registration and title to New Mexico, you can hold
onto them. There is no fee to switch the placards to New Mexico.
License Plates
If you meet the requirements imposed by the New Mexico statutes, you may be entitled to applyfor a handicapped license plate(s). To apply for the license plate, you must prove to the MotorVehicle Division that you suffer from paralysis (or loss of limb) of the arms or legs. If thedisability is obvious, you can go through the Motor Vehicle Division directly. If it is notobvious, then a physician’s certification of disabling condition must be obtained. In addition,you must complete and sign the “Application for Handicapped License Plate” form. The plate isfree of charge, but standard registration fees apply.
Once you receive a license plate and mount it to your vehicle, it does not permit you to park inthose close handicapped spaces. To park in those close places require a placard, mentionedabove. Having a handicapped license plate may qualify you for a waiver of excise taxesassociated with titling a vehicle, but not access to handicapped parking.
Generally, MVD prefers that you apply for the license plate in person. However, there areprovisions for those who are unable to or simply prefer to avoid a visit to a MVD office; you cansend the paperwork via mail:
o MVD Vehicle Services Bureauo Special Services Divisiono P.O. Box 1028o Santa Fe, NM 87504-1028
Disabled Veteran License Plates
Persons, who were incapacitated while serving in a war or on active military duty, may apply forthe Disabled Veteran License Plate. The plates are available in two types: one with and onewithout the handicap symbol. Both require the completion of the completion of the MilitaryService Special Plate form, available on the website or at a MVD office. The application willalso include a copy of the New Mexico Veterans Service Commission certification. There is nofee for the plate.
• You can apply at either an MVD office or by mail:o MVD Vehicle Services Bureauo Special Services Divisiono P.O. Box 1028o Santa Fe, NM 87504-1028
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VIII. Wheel-Chair Selection and Resources
Although most of the manual discusses transportation issues from place to place, mobility andaccess are equal partners to the issue of transportation as a whole. It is for this reason, that
information about wheel chairs is included. Wheel Chairs are vital mobility tools for those whoneed and use them. Whether a person uses a manual or a power wheel chair, there are featuresand considerations that should be taken into account when purchasing a wheel chair. It isimportant to have the right seat for that individual. There are a variety of tests, such as pressuremapping to assist in deciding on the correct type of chair. The decision for each is dependent onthe person’s condition and whether it will be used short term or long term. It is important toknow how and where the chair will be used, whether indoors or outdoors. How the person isable to get in or out of the chair and upper body strength will play a roll in the features selected.Another consideration is the type of access to a vehicle that the person will be driving or ridingin as a passenger. In many instances the portability of the chair, and whether the person willperiodically be in or out of the chair for any length of time should be considered. When possible,
a user should try out a chair before purchase for general comfort and usability.
For electric models, there are a number of features on the power chair that will be important toconsider. Most of the criteria for a manual chair are the same, except for the electricalcomponents. Most importantly, the chair must fit the person who uses it and the uniqueprescription specifications for the chair. The amount of use of the chair and the conditions underwhich the chair must perform are important first considerations. There are many manufacturersof manual and electric wheel chairs. It is important to know many things to select the mostappropriate chair. These include:
• the primary use of the chair
• whether is used mostly indoors or outdoors
• whether it is light enough to be portable
• whether it is maneuverable within certain turning radius distances
• the overall size of the chair
• weight capacity
• ground clearance.
Wheel chairs come in many sizes and configurations. It would be important to know whatthose features are and how they meet the unique needs of the user. Below are listed somefeatures of wheel chairs that may be important to know about to make a selection. Theseinclude:
• Manufacturer’s quality rating• Primary use
• Size of drive wheels (10”-16”)
• Type of wheels, whether the wheels are drive wheels, pneumatic, or solid
• Size of the castors (8” or 9”)
• Maximum speed, generally rated from 3.5 MPH to 6.25 MPH.
• Ground clearance ranges from 2.5 to 4.25”.
• Turning radius, from as small as 16.5” to 28”
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• Overall length from 33” to 45”
• Overall width from 23” to 27”
• Weight of user capacity, range from 250lbs. to 400 lbs.
• Vertical lift
• Adjustable chair settings
• Tilt-in-space or fully upright settings• Head Supports
• Cushioning supports needed by user.
Wheel chairs for long term use need to be customized to the unique specifications required bythe user. Each user will need to let the vendor know the following information:
• Weight and height of the person
• Desired seat width, depth, and height off the ground
• Is there any skin breakdown?
• Does the client require lateral support
• Is the person right or left handed?
• Is the wheel chair used mainly indoors or outdoors?
• Will a standard design work for the person, or will a custom design be needed forthe unique requirements of the user?
• Will the user need accessories to support their unique needs for carrying items,drinks, or such as an oxygen pole?
There are a number of other resources for assistance, but availability of wheel chairs that meetthe unique needs of the user is an important consideration.
Potential Sources of Assistance
Most wheel chairs are paid for through private insurance, Medicare or Medicaid. Not everyonequalifies for chairs under these programs. In addition, Medicaid and Medicare will only buy awheel chair every five years, except for growing children. The person should check with theirhealth insurance company to see if a wheel chair is covered. In either of these cases, aprescription for a wheel chair needs to be completed by the treating physician and submitted forapproval through the providers of this service. Often the full price of an electric wheel chair isnot fully covered by insurance.
Some rehabilitation counselors have been successful in getting doctors or hospital staff toprovide treatment to request a waiver for Medicare/Medicaid, especially if the disablingcondition is so severe that a wheel chair is required for mobility. The request should referencedurable medical equipment. There are some instances where the D and E Waiver is useful forgetting eligibility for assistance with the purchase of a wheel chair. In some cases vendor’s whosell wheel chairs may be able to provide information about how others have been able to getwheel chairs and the steps to take to get this assistance.
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As a result of a survey of New Mexico Division of Vocational Rehabilitation staff, the followingorganizations were cited as potential sources for assistance in getting new or used wheel chairs,and/assistance with the purchase of a wheel chair. We are sharing this information with somecaution, as resources for wheel chairs are scarce and some of those listed may or may not be ableto assist you at a particular time. Even if the resource listed below cannot directly help you, their
staff will be a wealth of information about what is available and where to go.
Medicare and Medicaid
Private and Group Health Insurance may cover partial payment, which may or may notinclude wheel chairs under durable medical goods.
Community Options-Has a newsletter that features ads for used technology and often featuresused wheel chairs for sale.
NMTAP- New Mexico Technology Assistance Program is federal grant program with the
DVR Professional Development Services unit. It helps persons with disabilities enhance theirquality of life through the use of assistive technology. It includes a loaning library of equipmentto try out before buying. It typically does not usually include wheel chairs, but other assistivedevices may be available. (505) 954-8535-Julie Martinez
Independent Living Resource Centers (ILRC) located throughout the state may be able toassist as outlined below. Person must have a disability and be income eligible to receiveservices. The person should have a doctor’s prescription for the needed item. Potential optionswill be explored, which may include other solutions. It may also be about the availability of Medicaid, Medicare, Private insurance, and loan equipment. In some instances they may bereferred to the Access Loan Program, but must be able to repay the loan. Since each case if different, it is best to make an appointment with a benefits specialist to discuss your particularcase. In Albuquerque, the ILRC is located on Lomas. The phone number is 505-266-5022- Ask for Lucy Birbiglia.
Zia Roadrunner is the newsletter of the Zia Chapter of Paralyzed Veterans of America,which outlines activities for veterans with spinal cord injuries. The also sponsor athleticactivities that involve specialized wheel chairs. Some wheel chairs are provided, but details oneligibility were not available at the time of this writing. It appears that those eligible are thosewho have membership in the organization affiliated with the newsletter. For further information,see the web site at: http://ziapva.org/index . For further information, go to the web site or callMark 268-3054.
Muscular Dystrophy Association- The Muscular Dystrophy Association does assist with thepurchase of wheel chairs, leg braces and communication devices. All who have a MDA clinicdoctor’s recommendation based on an individual’s neuromuscular disease, regardless of age,education or employment are eligible for MDA assistance. This assistance is based on accessingwhatever medical insurance is available and whatever family resources are available beforeasking for MDA financial assistance. The maximum allowed is established by the MDAannually. There are several offices serving the state. MDA offices serving the Albuquerque area
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are located on Academy Road and University of New Mexico Hospital. The one on Academycan be reached at the following at (505)828-1331 or via Email [email protected] . The one at UNM Hospital can be reached by calling thehospital and asking for the MDA Coordinator.
Open Hands –Santa Fe 505-428-23Open Hands can assist with a variety of loan equipment, including wheelchairs, walkers, transferbenches, hospital beds and canes. Open Hands has a variety of services for those withdisabilities. A visit to their website is well worth the time. The website is: www.openhands.org The agency has quite a few phone lines for various services, but for the loaner equipment, call428-2340.
Not Potential ResourcesThe following list is names were received as part of the counselor survey. However, when
they were called, they indicated that they do not provide the kinds of services for getting
wheel chairs and serve only a limited population. They are included as updates to save youtime and to let you know that they were not a source that could be verified, for one reason oranother.
Adelante Development Center serves people with developmental disabilities. They offer anumber of services to their eligible customers, but did not want to be listed as a resource forwheel chair assistance, as they do not have the ability to provide this service, except for theireligible customers and it would be limited. They get part of their limited resources fromdonations. Friends-in-Time is another program located at and part of Adelante. Friends-in-
Time specializes in neurological disorders. Both are at this phone number, 341-2000.
Easter Seal-Project Action No longer in New Mexico
Cerebral Palsy Association- Their website recommends other sources for financial assistance,such as Social Security and low-cost, long term loans.
IX Conclusion
For all people to lead productive lives, transportation plays an important role in their success and
independence. New Mexico has many challenges regarding readily available publictransportation. We hope that you will be able to use the information to find resources in yourcommunity, as well as others. It is my hope that this manual will assist to facilitate a process thatwill move the state in the direction of coordinated transportation. Many improvements intransportation have occurred in New Mexico, but there is still much to be done and it will takemany people participating in the process to make it happen, a step at a time. In the meantime,the resources in this manual will assist people to find out what is in their own community.
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Appendices
Appendices A Office of Policy Development-Memo on Human Services
Transportation Coordination 1-13
Appendices B United We Ride-October 2006 Policy Statement- Attachment I
Appendices C United We Ride-October 2006 Policy Statement-Attachment II
Attachment D Area Code Map
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