SOCIAL WELFARE AND DEVELOPMENT SERVICES · THE MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT ... Orientation about RA 9994 5. Issuance of Purchase booklet (Medicine and …

SOCIAL WELFARE

AND

DEVELOPMENT SERVICES

SOCIAL WELFARE AND DEVELOPMENT OFFICE

ISSUANCE OF SENIOR CITIZEN’S IDASSISTANCE TO INDIVIDUAL IN

CRISIS SITUATION (AICS)

SCHOLARSHIP GRANTFREE SHELTER/PABAHAY

DISASTER RELIEF ASSISTANCEPHILHEALTH INSURANCE

LIVELIHOOD SERVICESDAY CARE SERVICES

CHILD WELFARE SERVICESFILING SOCIAL CASE STUDY

REPORT

PRE-MARRIAGE COUNSELING SECURING CERTIFICATES

THE MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT

OFFICE (MSWDO) provides emergency financial assistance or referrals for

free service to individuals and families who are in extremely difficult

situations and have inadequate resources.

ABOUT THE SERVICE

REQUIREMENTS

•Medical Assistance – medical certificate clinical abstract, original or

certified true copy of barangay clearance.

•Burial Assistance - death certificate, police report, original or certified

true copy medical/clinical abstract.

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AVAILABILITY OF THE SERVICE

•Food and Transportation Assistance – intake sheet, resident certificate,

and other documents (proof of residency ).

•Financial Assistance – to victims of man made and natural disaster.

Administrative Services – Monday to Friday, from 8:00am to 5:00pm

Emergency Responses – Twenty – Four (24) hours on call

REQUIREMENTS

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HOW TO AVAIL THE SERVICE

PROCEDURES PROCESSING TIME

PERSON/S RESPONSIBLE

Interview and evaluate the needs of the

client using the intake sheet.

5 minutes

EVERLITA G. BALUYUT,

SWO III

Review the intake sheet and

recommend approval for assistance.

5 minutes

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ARMINDA B. ABENOJA,

MSWDO

Release financial, medical assistance

to client.

10 minutes

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FLOWCHART START

Interview and Evaluation

5 minutes

EVERLITA G. BALUYUT

Review and Recommend

5 minutes

ARMINDA B. ABENOJA

Releasing

10 minutes

ARMINDA B. ABENOJA

END

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THE MUNICIPAL SOCIAL WELFARE & DEVELOPMENT OFFICE

(MSWDO) in coordination with NAYONG TSINOY, provides application to qualified applicants for free shelter/pabahay.

ABOUT THE SERVICE

REQUIREMENTS

•Voters ID/Certification

•Police Clearance

•Community Tax Certificate (Cedula)

•Marriage Contract

•Family Picture (maximum of four (4) children, youngest not below 4 years old)

•Barangay Clearance



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Interview and evaluate the client. 10 minutes

ARMINDA B. ABENOJA,

MSWDO

Assess the client if qualified to avail the

pabahay.

5 minutes

Orientation on the policies, rules and

regulation

10 minutes

Home visitation for verification 2 Hours

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Final Interview/Approval and awarding

of the Unit.

LIVING FOR

CHRIST

FOUNDATION

(LFCF)

ARMINDA B. ABENOJA,

MSWDO

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FLOWCHART

START

Interview and evaluate

10 minutes

ARMINDA B. ABENOJA

Assessment

5 minutes

ARMINDA B. ABENOJA

A

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FLOWCHART

Orientation10 minutes

ARMINDA B. ABENOJA

Home visit2 hours

ARMINDA B. ABENOJA

Approval and awarding

ARMINDA B. ABENOJA

END

A BACK TO SERVICES

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Provision of Philhealth Medicare para sa Masa for those who are

indigent families/individuals.

ABOUT THE SERVICE

REQUIREMENTS

For OLD Member ( Old Philhealth ID, and filled up PMRF Form)

For NEW Member - Indigent Family - Birth Certificate, Marriage Contract and

PMRF Form

Under National Household Targeting System (NHTS-PR) (Old Philhealth ID)

FEES •Fifty percent premium (50%)

AVAILABILITY OF THE SERVICE •A Month before Expiry Date

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Present all the needed requirements 3 minutesGfg

NANCY C. GALANG,

MSWDO STAFF

Fill up the application form 5 minutes

Paying the 50% premium 3minutes

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Submission and Approval of documents 1 day

Gfg

ARMINDA B. ABENOJA,

MSWDO

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FLOWCHART

START

Submission of Requirements

3 minutes

NANCY C. GALANG

Fill up the form

5 minutes

NANCY C. GALANG

A

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FLOWCHART

Payment

3 minutes

NANCY C. GALANG

Submission

1 day

ARMINDA B. ABENOJA

END

A

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The program caters (36 Months) to (59 Months or 4/11) years old

coming from indigent families.

ABOUT THE SERVICE

REQUIREMENTS

•3 years old (36 Months) to 4/11 years (59 Months)

•Birth certificate of the Child

FEES

•80 pesos a month (Parent’s Committee Counter-Part for Day Care Worker Subsidy)

AVAILABILITY •Every school year

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Inquire to the nearest Day Care Center 10 minutes

DAY CARE WORKERSubmission of the needed requirement 3 minutes

Assessment and approval 5 minutes

ARMINDA B. ABENOJA,

MSWDO

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FLOWCHART

Inquire

10 minutes

Day Care Worker

Submission of Requirements

3 minutes

Day Care Worker

A

START

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FLOWCHART

Assessment and approval

5 minutes

ARMINDA B. ABENOJA

A

END

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Provide moral, emotional and financial support to victims of sexual

abused and child in conflict with the law (CICL).

ABOUT THE SERVICE

REQUIREMENTS

•Birth Cerificate of Victim and Perpetrator

•Check Victim if it is minor

•Barangay/Police Report

• Medical Certificate



Emergency Response – 24 hours

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Referral from concern citizen,

barangays officials, Women’s Desk

10 minutes


SWO III

Conduct Child friendly Interview 1 hour

Assist in Filling Legal Action 1 day


SWO III

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FLOWCHART

Referral 10 minutes

EVERLITA G. BALUYUT

START

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Conduct Child friendly Interview1 hour

EVERLITA G. BALUYUT

A

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FLOWCHART

Assist in Filling Legal Action1 day

EVERLITA G. BALUYUT

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END

A

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THE POPULATION OFFICE under the PPO spearheads the conduct

of Pre-marriage Counseling (PMC) Seminars to would-be couples. A PMC

Certificate is a prerequisite in securing a marriage license. Facilitators from

different agencies conduct seminars. The PMC Certificate is awarded to

participants right after the activity.

ABOUT THE SERVICE

REQUIREMENTS

•Application for a Marriage License

•Official Receipt of the PMC Fee

•PMC-Pre test form

•Birth Certificate

•Certificate of no marriage


Administrative Services – Thursday 8:00 to 12:00 nn

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Issue PMC form to be filled-up by the

client.

3 minutes

ARMINDA B. ABENOJA,

MSWDO

Ask the client to pay the PMC fee at the

Municipal Treasurer’s Office.

3 minutes

Give the schedule of the PMC seminar

after checking the official receipt

5 minutes

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Assist the client during the conduct of the

seminar facilitated by PPO. Issue the

PMC certificate right after the completion

of the seminar

2 hours

ARMINDA B. ABENOJA,

MSWDO

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FLOWCHART

Issuance of Form

3 minutes

ARMINDA B. ABENOJA

START

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Pay the PMC fee

3 minutes

ARMINDA B. ABENOJA

A

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FLOWCHART

Seminar

2 hours

ARMINDA B. ABENOJA

A

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Issuance of PMC Certificate

3 minutes

ARMINDA B. ABENOJA

END

PREV

Issuance of the senior citizen identification card with purchase

booklet slip for medicines and purchase booklet of groceries to all

person/individual sixty (60) years old and above.

ABOUT THE SERVICE

REQUIREMENTS

•Old Community Tax certificate (Cedula)

•Barangay Certificate

•Any of the following as proof of date of birth: Birth certificate, baptismal

certificate, marriage certificate, driver’s license and passport

NEW ID

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REQUIREMENTS

•Old ID

•Affidavit of loss, for lost ID

•Barangay certification

• Resident transferee – Certification from OSCA where the Senior Citizen

came from.

ID REPLACEMENT

AVAILABILITY

•Monday to Friday, from 8:00am to 5:00pm (No noon break)

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PERSON/SRESPONSIBLE

1. Present all the needed requirements 1 minute

JOJO PUNSALAN,

ENCODER

2. Interview the client and Input to San Simon

Data Base

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PERSON/SRESPONSIBLE

3. Printing ,Signing and Laminating of ID Card

5 minutes

JOJO PUNSALAN,

ENCODER

4. Orientation about RA 9994

5. Issuance of Purchase

booklet

(Medicine and Groceries)

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FLOWCHART

Presentation of Requirements

1 minute

JOJO PUNSALAN

START

Interview, Input, signing, printing and Lamination of ID

4 minutes

JOJO PUNSALAN

A

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FLOWCHART

Preparation of purchase booklet

1 minute

JOJO PUNSALAN

Receiving and Releasing of Identification Card

1 minute

JOJO PUNSALAN

END

A

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Provision of scholarship to deserving graduating high school students,

college and vocational courses.

ABOUT THE SERVICE

REQUIREMENTS

•Barangay Indigency

•Latest Grades, Official Receipts of School Registration

•Application Form from MSWDO

•Certificate of Registration (From school if already enrolled)


•Monday to Friday, 8:00 am to 5:00 pm (As Scheduled)

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PERSON/SRESPONSIBLE

Present all the needed

requirements

3 minutes

NINA M. GOMEZ,

ENCODER

Fill up the application form

Check the filled out form and

the complete requirements

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PERSON/SRESPONSIBLE

Interview and Input to San

Simon Data Base

2 minutes

NINA M. GOMEZ,

ENCODER

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Provides assistance to individuals and families who are victims of natural

or man made calamities such as typhoons , floods and fire. It covers:

• Ocular survey

• Identify the needs

• Master list of Victim of Man Made and Natural Disaster

•Distribution of relief goods

•Delivery of free food commodities to evacuation centers

•Provision of limited housing materials for families whose homes have been totally

damage.

•Counseling for individuals and families who have been emotionally and

psychologically depressed due to disaster.

The Office also facilitates the provisions of financial assistance from

national offices (eg. DSWD and Office of Civil Defense) and other NGO’s.

ABOUT THE SERVICE

AVAILABILITY •Every school year

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The victims(s) proceeds to any

designated evacuation center for an

interview and evaluation of the

casualty.

15 minutes

ARMINDA B. ABENOJA,

MSWDO

BENJAMIN P. SANTOS,

MADAO

Assist and accommodate victim/s

and their families.

Within the day

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FLOWCHART


15 minutes

ARMINDA B. ABENOJA/BENJAMIN P. SANTOS

START

Assistance and Accommodation

Within the day

ARMINDA B. ABENOJA/BENJAMIN P. SANTOS

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Provision of livelihood assistance (loan assistance, battery, fishing

net, screen, etc.)

ABOUT THE SERVICE

REQUIREMENTS

•Indigent family

•Application form

•Existing business (for loan assistance only)



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PERSON/SRESPONSIBLE

Present all the needed requirements

5 minutes

NINA M. GOMEZ

ENCODER

Fill up the application form

Check the filled out form and the completed

requirements

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PERSON/SRESPONSIBLE

Input to San Simon

Data Base

5 minutes

NINA M. GOMEZ

ENCODER

Printing, signing and

lamination of ID

Releasing of Identification Card

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BACK TO SERVICES FLOWCHART

Presentation of Requirements1 minutes

NINA M. GOMEZ

START

Review the application form2 minutes

NINA M. GOMEZ

Input to San Simon Data Base3 minutes

NINA M. GOMEZ

A NEXTPREV

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END

Printing signing and Lamination of ID

5 minutes

NINA M. GOMEZ

Approval and Releasing of ID

5 minutes

NINA M. GOMEZ

PREV

THE PHILIPPINE CHARITY SWEEPSTAKES OFFICE (PCSO),

government, and private institutions and Non-Government Organization

(NGO’s) provide indigents with laboratory, surgical and other medical needs.

Before a beneficiary can avail of this assistance, he/she is required to secure

a Social Case Study Report from the MSWDO.

ABOUT THE SERVICE

•Medical certificate or clinical abstract, estimated hospital bills with

Promissory Note or estimated cost of surgery, chemotherapy, cobalt therapy.

REQUIREMENTS

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Interview and evaluate the pertinent

information gathered from the client.

15 minutes

IMELDA MENESES,

Social Welfare Aid

Prepare social

case study

10 minutes

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Review the prepared social case study 5 minutes

ARMINDA B. ABENOJA,

MSWDO

Finalize the social case study 3 minutes

Approve the social case study report 2 minutes

Released the social case study to the

client

1 minute

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FLOWCHART


15 minutes

IMELDA MENESES

START

Review and Case Study Preparation

5 minutes

ARMINDA B. ABENOJA

A

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FLOWCHART

Finalization of Case Study

3 minutes

ARMINDA B. ABENOJA

Approval and Releasing

5 minutes

ARMINDA B. ABENOJA

END

A

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The MUNICIPAL SOCIAL WELFARE & DEVELOPMENT OFFICE

(MSWDO) provides various certifications for children, person with disability,

solo parents and indigents.

ABOUT THE SERVICE

FOR CERTIFICATE OF INDIGENCY

REQUIREMENTS

Barangay Certification

Proof of family income (not exceeding Php. 36, 000.00 per year)

FOR PERSON WITH DISABILITY (PWD)


Medical Certificate, Picture 2X2

Proof of Disability

NEXT

BACK TO SERVICESFOR SOLO PARENT


Birth certificate of children

Proof of solo parenting status (Legal separated, spouse out of the country)

FOR MINOR TRAVELLING ABROAD

Passport, Birth certificate, 2X2 Picture, Medical Certificate, Traveling

Companion if parents not around.

Affidavit of Guardianship/Consent/Support/Sponsoring Person

FEE

Assessment Report of Travel Clearance for Php. 300.00

Unaccompanied Minors Travelling Abroad

AVAILABILITY

Monday to Friday, from 8:00 am to 5:00 pm

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BACK TO SERVICES HOW TO AVAIL THE SERVICE



Present all the needed requirements

7 minutes NINA M. GOMEZ,

ENCODER

Input to San Simon Data Base and

printing of the certification

Signing of the Certification

Issuance of

certification and ID

ARMINDA B. ABENOJA,

MSWDO

CERTIFICATE OF INDIGENCY AND SOLO PARENT

NEXTPREV

BACK TO SERVICES

FLOWCHART

PRESENTATION OF REQUIREMENTS

1 minute

NINA M. GOMEZ

START

INPUT TO SAN SIMON DATA BASE

3 minutes

NINA M. GOMEZ

A

NEXTPREV

BACK TO SERVICES

FLOWCHART

PRINTING, APPROVAL & SIGNING

2 minutes

NINA M. GOMEZ

A

RELEASING

1 minute

NINA M. GOMEZ

END

PREV

BACK TO SERVICES HOW TO AVAIL THE SERVICE



Interview the client using the intake

sheet

10 minutes

ARMINDA B. ABENOJA,

MSWDO

Review all submitted documents 10 minutes

Assess the intake sheet and documents 5 minutes

Instruct the client to pay the required fee

at the Municipal Treasurer’s Office

5 minutes

Approve the final endorsement to

DSWD Regional Field Office for

clearance

2 hours

CERTIFICATICATE FOR MINOR TRAVELLING ABROAD

NEXTPREV

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FLOWCHART

INTERVIEW

10 minute

ARMINDA B. ABENOJA

START

REVIEW OF SUBMITTED DOCUMENTS

10 minutes

ARMINDA B. ABENOJA

ANEXTPREV

BACK TO SERVICES

FLOWCHART

ASSESSMENT

5 minutes

ARMINDA B. ABENOJA

PAYMENT/REFFERAL (DSWD REGIONAL OFFICE)

5 minutes

ARMINDA B. ABENOJA

A

BNEXTPREV

BACK TO SERVICES

FLOWCHART

APPROVAL/ISSUANCE OF TRAVEL CLEARANCE (DSWD REGIONAL OFFICE)

2 hours

ARMINDA B. ABENOJA

B

END

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Documents

SOCIAL WELFARE AND DEVELOPMENT SERVICES · THE MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT ... Orientation about RA 9994 5. Issuance of Purchase booklet (Medicine and …