Soft Format 2006

E-commerce is becoming an integral profit source for virtually any business

E-commerce is the fastest growing sales channel

Online sales grew almost 5 times in 5 years

They are estimated to quadruple by 2010

Demand has been answered with hundreds of e-commerce solutions

Which solution should you select?

2000 2001 2002 2003 2004 2005 2006

% of e-commerce sales of total U.S. retail sales

2008 2010

0,6

1,21,3

1,6

2,0

2,22,6

10

12

E-Commerce Trends

Do you know what you will need in 1 year, 2 years and even 5 years?

Do you want to differentiate yourself from competitors?

How flexible does your solution need to be?

How simple does it need to be to use?

Can you make changes to your business process so that it will work with the solution?

Select the product that fits your company vision in 3-5 years– Don’t let technology manage the

company and limit the company growth

– Make sure that the solution can be ad-hoc changed to fit the constantly changing business requirements

– Is it easy to use? Will you require a technical person to manage it?

Select a company that provides the complete service– No finger-pointing, your partners is

responsible for everything– Has a track record of providing

innovative value-added services (thinking in and out of box)

Making the Right Choice

Turnkey DeliveryEverything required is provided to market, sell and ship

IntuitiveAnyone can manage the site and back office

CustomizableThere are no limitations when designing the look and feel of the product and e-store – be unique

ScalableYou’ll never grow of your e-commerce– it can grow as your business grows

ConfigurableUse what modules you require for you business

The Right Choice

COMMERCIA: PREMIUM E-COMMERCE SOLUTIONS WITH UNIQUE ADVANTAGES

Main subsystems

Security Management

Busi

ness

Inte

lligen

ce &

Rep

ort

ing

Stat

istics

& P

rofil

ing

Website & Content Management

E-Store Management

Orders Management

Customer Service

Payment Management

Shipment Management Billing & Invoicing

Inventory Management

Promotions Management

Affiliate Programs

Vendors Management

CommunicationsValue-Added

Services

• Extended Content Management platform;

• WYSIWYG online editor;• Flexible skinning for assuring

your unique look and feel;• Online role-based file library for

documents, images and media;• Multilingual and multiple

currencies;• Seasonal scheduling of the

website design;• Customizable website structure;• Web-based menu and pages

management;• Search Engine Optimization

Tools;• Google Analytics Support.

• Extended Content Management platform;

• WYSIWYG online editor;• Flexible skinning for assuring

your unique look and feel;• Online role-based file library for

documents, images and media;• Multilingual and multiple

currencies;• Seasonal scheduling of the

website design;• Customizable website structure;• Web-based menu and pages

management;• Search Engine Optimization

Tools;• Google Analytics Support.

Powerful business intelligence capabilities;

Real-time reporting; Web-based access to the

information; Easy-to-use reporting templates

builder; Customizable Decision Support

System fully integrated with Company online back office;

Ability to export information to MS Word, MS Excel, PDF, HTML, XML for further integration to the external systems.

Powerful business intelligence capabilities;

Real-time reporting; Web-based access to the

information; Easy-to-use reporting templates

builder; Customizable Decision Support

System fully integrated with Company online back office;

Ability to export information to MS Word, MS Excel, PDF, HTML, XML for further integration to the external systems.

Customizable look and feel of your store;

Live inventory tracking; Role-based and categories-based

structure; User-friendly navigation system; Public ratings, reviews and

comments ability; Easy-to-use shopping cart; Up selling Tools (Special,

Featured, Who Bought That Also Bought, associated products) and other;

Recurring purchase support, Online setup of merchant and

shipment accounts; Flexible product structure and

custom settings subsystem; Customizable SKU and

measurement units policy.

Customizable look and feel of your store;

Live inventory tracking; Role-based and categories-based

structure; User-friendly navigation system; Public ratings, reviews and

comments ability; Easy-to-use shopping cart; Up selling Tools (Special,

Featured, Who Bought That Also Bought, associated products) and other;

Recurring purchase support, Online setup of merchant and

shipment accounts; Flexible product structure and

custom settings subsystem; Customizable SKU and

measurement units policy.

Web-based orders management;

Return Merchandise Authority management;

Phone purchase support; Role-based access to orders; Automated recurring orders

creation; Customizable structure of

the orders; Orders statuses, payments

and shipments management.

Web-based orders management;

Return Merchandise Authority management;

Phone purchase support; Role-based access to orders; Automated recurring orders

creation; Customizable structure of

the orders; Orders statuses, payments

and shipments management.

Wishlist management; Trouble Tickets management; Support Desk; Customer Relationships

Management; Notes Management; Newsletters Management; Customers Groups Management; FAQs and Business Materials

Management.

Wishlist management; Trouble Tickets management; Support Desk; Customer Relationships

Management; Notes Management; Newsletters Management; Customers Groups Management; FAQs and Business Materials

Management.

Customizable billing policy; Automated invoicing; Custom formats for invoices

(PDF, HTML formats supported);

Online billing periods management;

Set of billing reports; Online billing units

management; Customizable policy of

billing setup; Automated backorders

processing.

Customizable billing policy; Automated invoicing; Custom formats for invoices

(PDF, HTML formats supported);

Online billing periods management;

Set of billing reports; Online billing units

management; Customizable policy of

billing setup; Automated backorders

processing.

Internal e-mail system; Web based address book; SKYPE, MSN, Google Talk, ICQ

integration; Live chat integration capability; Mass mailing functionality with

newsletter template designer; Blogging capability; Guest Book and Ratings ability.

Internal e-mail system; Web based address book; SKYPE, MSN, Google Talk, ICQ

integration; Live chat integration capability; Mass mailing functionality with

newsletter template designer; Blogging capability; Guest Book and Ratings ability.

Real-time payments support; Online credit cards payments

VISA, MAESTRO, MasterCard, American Express, Dining Club;

Over 50 payment gateways supported and flexible to add more when needed;

E-Wallet payments support (PayPal, Google Checkout, interface for adding other e-wallets);

ACH payments support; Manual payments processing

support (cash, checks); Online transaction history; Partial payments support.

Real-time payments support; Online credit cards payments

VISA, MAESTRO, MasterCard, American Express, Dining Club;

Over 50 payment gateways supported and flexible to add more when needed;

E-Wallet payments support (PayPal, Google Checkout, interface for adding other e-wallets);

ACH payments support; Manual payments processing

support (cash, checks); Online transaction history; Partial payments support.

Manual and automated shipments processing;

Integration with FedEx, DHL, UPS, USPS, shipping interface for further integration;

Configurable set of shipment-related services (packing and handling fixed price, automated estimation of delivery cost and time);

Customizable set of packages for shipments calculation;

Shipments labels and packing slips prints;

Barcode integration capability.

Manual and automated shipments processing;

Integration with FedEx, DHL, UPS, USPS, shipping interface for further integration;

Configurable set of shipment-related services (packing and handling fixed price, automated estimation of delivery cost and time);

Customizable set of packages for shipments calculation;

Shipments labels and packing slips prints;

Barcode integration capability.

Customizable SKU profile; Online SKU receipts

management; Multiple accounting principles

support (LIFO, FIFO, WAC) Multiple warehouses support; RMA warehouse support; Configurable Out-Of-Stock

actions; Minimum quantity achieved

notifications; Ability for barcode integration; Custom business process

implementation capability; Integration with other systems

ability.

Customizable SKU profile; Online SKU receipts

management; Multiple accounting principles

support (LIFO, FIFO, WAC) Multiple warehouses support; RMA warehouse support; Configurable Out-Of-Stock

actions; Minimum quantity achieved

notifications; Ability for barcode integration; Custom business process

implementation capability; Integration with other systems

ability.

Online vendors management;

Online vendor access to manage their SKUs;

Customizable vendor back office;

Advanced vendor-specific reporting;

Real-time notification on warehouse fulfill requirements.

Online vendors management;

Online vendor access to manage their SKUs;

Customizable vendor back office;

Advanced vendor-specific reporting;

Real-time notification on warehouse fulfill requirements.

Business rules for automated discounts, free gifts, associated discount;

Discount Coupons Management;

Gift certificates management and sales;

Branded gift certificate templates management;

Up selling tools in the catalog; Users targeting and

automated newsletters; Suggestive selling; Points system; Contests and Promo events

online organization ability.

Business rules for automated discounts, free gifts, associated discount;

Discount Coupons Management;

Gift certificates management and sales;

Branded gift certificate templates management;

Up selling tools in the catalog; Users targeting and

automated newsletters; Suggestive selling; Points system; Contests and Promo events

online organization ability.

Multiple types of affiliate programs (sales commission, connection bonus, cross-selling, gift system, cross-promo);

Flexible approach to setting up the award rules;

Banners Management Subsystem;

Possibility to build personal branded sites for resellers;

Products sharing enabled; Promo codes for affiliates; Customizable affiliate

Backoffice.

Multiple types of affiliate programs (sales commission, connection bonus, cross-selling, gift system, cross-promo);

Flexible approach to setting up the award rules;

Banners Management Subsystem;

Possibility to build personal branded sites for resellers;

Products sharing enabled; Promo codes for affiliates; Customizable affiliate

Backoffice.

Full tracking of information on:- Work with the system;- Purchases of the

customers;- Promo campaigns

efficiency;- Sales Efficiency;- Customers

Preferences;- Most popular products;- Targeted customer

portraying - And much more…

Full tracking of information on:- Work with the system;- Purchases of the

customers;- Promo campaigns

efficiency;- Sales Efficiency;- Customers

Preferences;- Most popular products;- Targeted customer

portraying - And much more…

Role-based security model; PCI/CISP software

requirements compliance; Full audit trail of all events

in the system; Strong encryption of the

personal data; Customizable role

structure; Role-Based access to

information; High external fetch

protection.

Role-based security model; PCI/CISP software

requirements compliance; Full audit trail of all events

in the system; Strong encryption of the

personal data; Customizable role

structure; Role-Based access to

information; High external fetch

protection.

Value-Added Services

System is integrated with the other products of the COM line – ComCourse, Content Management System and COMSQUARE

Ability to integrate with other external systems; Custom software development services for developing

the additional functionality; Analysis, Design and Implementation of the value-

added services for differentiating your e-store from the other;

User training and development of supplementary materials;

Post-implementation maintenance and support of the solutions.

A completely configurable solution to gain the look, feel and functionality that you want – your design is unique

30 day evaluation and training for a small fee

180 days guarantee after purchase

Let’s get started! and… Prepare for explosive growth!

Soft Format’s Offer