Soft Skills

Lovely Professional University, Punjab

Course Code Course Title Course Planner Lectures Tutorials Practicals Credits

PES501 SOFT SKILLS 15026::Archana Malik 1.0 2.0 0.0 2.0

Course Category Customized Course

TextBooks

Sr No Title Author Edition Year Publisher Name

T-1 Resource file LPU PEP Department 1st 2012 Lovely Professional University

Reference Books

Sr No Title Author Edition Year Publisher Name

R-1 Soft skills for Everyone Jeff Butterfield 1st 2011 Cengage Learning

R-2 Personal development for life and work

Masters Wallace 1st 2012 Cengage Learning

Relevant Websites

Sr No (Web address) (only if relevant to the course) Salient Features

RW-1 www.speakingaboutpresenting.com It gives information regarding presentation skills.

RW-2 www.indiabix.com The website provides an array of topics of group discussion with tips.

RW-3 www.gyancentral.com Information source providing details on various courses.

RW-4 www.jobsearchabout.com Job listings, job search tips, career advice, resume, cover letters, interview questions and answers.

RW-5 www.selfgrowth.com A complete guide to information about self improvement and personal growth.

Week Number

Lecture Number

Broad Topic(Sub Topic) Chapters/Sections of Text/reference books

Other Readings,Relevant Websites, Audio Visual Aids, software and Virtual Labs

Lecture Description Learning Outcomes Pedagogical ToolDemonstration/ Case Study / Images / animation / ppt etc. Planned

Detailed Plan For Lectures

LTP week distribution: (LTP Weeks)

Weeks before MTE 7

Weeks After MTE 7

Spill Over 1

Week 1 Lecture 1 Personality Enhancement and Generic manners(Tips for professional dressing)

T-1:Chapter 1 Trainer conducts an icebreaking session and orients the students with the course modulesTrainer elucidates the importance of professional dressing and informs them about formal and informal dress codes for men and women

Students build rapport with the trainer and peersStudents learn to dress appropriately

Interaction discussionand demonstration

Personality Enhancement and Generic manners(Business and social etiquette)

T-1:Chapter 2 Trainer explains the meaning and importance of manners and etiquette and acquaints them with the general etiquette of interaction with seniors, colleagues and juniors

Students learn to be polite and courteous in social and business interactions

Activity basedRole play

Personality Enhancement and Generic manners(Netiquette)

T-1:Chapter 2 Trainer explains the telephone etiquette, email and skype etiquette to the students

Students learn the appropriate telephone etiquette, email and skype etiquette to participate effectively in social and business communications

Activity basedRole playDiscussion

Week 2 Lecture 2 Communication skills(Verbal and non verbal communication)

T-1:Chapter 3 Trainer explains the various aspects of verbal and non verbal communication to the students

Students understand the various elements of verbal and non verbal communication including tone body language eye contact

DiscussionRole playExtemporeActivity based

Communication skills(Elements of effective communication)

T-1:Chapter 3 Trainer gives tips for effective communication

Students learn the strategies of effective communication


Communication skills(Barriers to effective communication)

T-1:Chapter 3 Trainer discusses the barriers to effective communication and suggests tips to overcome them

Students learn to overcome their internal and external barriers like shyness hesitation lack of confidence and improve their communication skills


Week 2 Lecture 2 Communication skills(Active Listening skills)

T-1:Chapter 3 Trainer emphasizes the importance as well as principles of good listening skills in order to have effective communication

Students learn to follow the principles of effective listening skills and become good listeners and effective communicators

Discussion Demonstration Role play Activity

Week 3 Lecture 3 Curriculum Vitae(Importance of writing a good curriculum vitae)

T-1:Chapter 4 Trainer shares the importance of writing an impressive curriculum vitae

Students understand the role of writing an impressive curriculum vitae in the job selection process

Discussion

Curriculum Vitae(Job profile / description)

T-1:Chapter 4 Trainer explains how to understand the job profile and align their skills and strengths to the profile requirement

Students learn to align their qualities and skills to the job profile

BrainstormingDiscussion

Curriculum Vitae(Elements of curriculum vitae and Model curriculum vitae)

T-1:Chapter 4 Trainer explains various elements that must be included in preparing a curriculum vitae

Students learn to write an impressive curriculum vitae including all the essential elements

Question based discussion

Curriculum Vitae(Common errors) T-1:Chapter 4 Trainer points out the errors often found in curriculum vitae

Students become aware of the common errors and learn to avoid them while writing their personalized curriculum vitae

Question based discussion

Curriculum Vitae(Cover letter) T-1:Chapter 4 Trainer explains the format and writing style of the cover letter

Students learn to write an effective cover letter in an appropriate style and format

Discussion Model cover letter

Week 4 Lecture 4 Curriculum Vitae 1

Week 5 Lecture 5 Platform and Presentation Skills(Do’s and Dont’s of power point presentations)

T-1:Chapter 5 Trainer discusses the importance of making effective presentations and elucidates the dos and donts to be kept in mind while making power pointpresentations

Students learn to make effective power point presentations using the correct structural format backgroundcolour combinations and font

Demonstration ObservationDiscussion

Platform and Presentation Skills(Platform skills)

T-1:Chapter 5 Trainer demonstrates platform skills stressing on the dos and donts for excellent and impressive delivery

Students learn the strategy of effective and impressive delivery that keeps the audience interested and responsive


Week 5 Lecture 5 Platform and Presentation Skills(Common mistakes)

T-1:Chapter 5 Trainer demonstrates the common mistakes and their repercussions

Students learn to avoid the mistakes that can make a presentation dull and unimpressive


Platform and Presentation Skills(Ideal presentation)

T-1:Chapter 5 Trainer shares the tips for planning preparing and delivering an ideal presentation

Students learn the art of planning preparing and delivering ideal presentations


Week 6 Lecture 6 Presentation Skills 1

Week 7 Lecture 7 Forms of communication(Modes of communication- individual and group)

T-1:Chapter 3 Trainer discusses the different modes of communication and explains the conventions of individual and group

Students learn to follow suitable conventions to express themselves individually as well as in groups

DiscussionRole Play

Forms of communication(Formal and informal conversation)

T-1:Chapter 3 Trainer shares the norms of formal and informal communication

Students understand the norms to be followed during formal and informal communication and learn to switch codes appropriately

DiscussionDemonstration Role Play

Forms of communication(Telephone , Public address , announcement)

T-1:Chapter 3 Trainer explains how to receive and answer telephonic calls, address public gatherings and make announcements

Students gain confidence in talking over the phone, addressing public gatherings and making announcements

DiscussionDemonstrationRole Play

MID-TERMWeek 8 Lecture 8 Group Discussion(Skills required

for effective group discussion)T-1:Chapter 6 Trainer acquaints the

students with the techniques and skills required for an effective group discussion

Students become aware of group discussion techniques and skills


Group Discussion(Parameters for evaluation)

T-1:Chapter 6 Trainer explains the parameters of evaluation in group discussion used by the prospective employers to screen students for job selection

Students learn to polish their knowledge content expressions and participation in group discussion keeping in mind the parameters of evaluation

Group discussion Corrective feedback

Week 9 Lecture 9 Group Discussion 1

Week 10 Lecture 10 Group Discussion(Ideal group discussion between trainer and students)

T-1:Chapter 6 Trainer involves the students in group discussion and supports them through structured guidance

Students learn to polish their knowledge content expressions and participation in group discussion in view of the parameters of evaluation

BrainstormingGroup discussion Corrective feedback

Week 10 Lecture 10 Group Discussion(Types of topics, General Knowledge, social issues, abstract and current affairs)

T-1:Chapter 6 Trainer familiarizes the students with the different types of topics for group discussion and guides them regarding how to handle each type of topic

Students are able to participate confidently in group discussions on General KnowledgeCurrent AffairsSocial IssuesAbstract topics

Group discussion Corrective feedback

Week 11 Lecture 11 Successful Interview techniques(Personal interviews – importance)

T-1:Chapter 7 Trainer relates the importance of good interviewing skills and discusses the strategies to be followed to be successful during interviews

Students are motivated to hone up their interview skills and learn the strategies for achieving success at interviews


Successful Interview techniques(Strategies to be successful in an interview)

T-1:Chapter 7 Trainer discusses the strategies for preparation as well as conduct at the interviews

Students learn about the pre interview preparation to be done as well as the appropriate way of presenting and conducting themselves during the interview process


Successful Interview techniques(Commonly asked questions)

T-1:Chapter 7 Trainer asks the commonly asked questions from the students and elicits responses from the students

Students become familiar with the commonly asked questions and learn to formulate their responses

BrainstormingQuestion based discussion

Successful Interview techniques(Successful answering Techniques)

T-1:Chapter 7 Trainer elucidates the successful answering techniques through examples

Students learn the art of successful answering and leading their own interview through their responses

BrainstormingQuestion based discussionReflection

Week 12 Lecture 12 Interview Skills 1

Week 13 Lecture 13 Successful Interview techniques(Justification of points in Curriculum Vitae)

T-1:Chapter 7 Trainer explains how to align answers with the information in curriculum vitae and how to handle questions based on the elements of curriculum vitae

Students learn to justify the points in curriculum vitae and establish their trustworthiness

BrainstormingQuestion based discussion

Week 14 Lecture 14 Corporate Expectations from an employee(Expectation of employee)

T-1:Chapter 8 Trainer discusses the ideal traits an employer seeks in an employeeTrainer guides them to conduct a SWOT analysis

Students become aware of the qualities an employer wants in every employeeThey explore their strengths and weaknesses and discover the need as well as strategies of enhancing their strengths and overcoming their weaknesses

Interaction Discussion

Corporate Expectations from an employee(Expectation of employer)

T-1:Chapter 8 Trainer discusses a prospective employees expectations from a prospective employer

Students learn to explore their own expectations and develop a sensitivity to understand expectations from employers

Interaction Discussion

SPILL OVERWeek 15 Lecture 15 Spill Over

Scheme for CA:Component Frequency Out Of Each Marks Total Marks

Curriculum vitae 1 10 10

Presentation skills 1 10 10

Group discussion 1 10 10

Interview skills 1 10 10

Total :- 40 40

Details of Academic Task(s)

AT No. Objective Topic of the Academic Task Nature of Academic Task(group/individuals/field

work

Evaluation Mode Allottment / submission Week

Curriculum Vitae 1 To teach the students the art of preparing an impressive curriculum vitae.

Students prepare a customized curriculum vitae on the basis of a model curriculum vitae provided to them.

Individual Objective - 6, Format - 6, Elements - 6, Spellings -6 , Grammar - 6

3 / 4

Presentation Skills 1

To prepare and deliver an effective powerpoint presentation.

Students prepare and deliver an effective powerpoint presentation in groups.The trainer evaluates and provides constructive feedback.

Individual Communication Skills - 6, Content - 6, Body Language - 6, Platform Skills - 6, Confidence - 6

5 / 6

Group Discussion 1

To enhance the group discussion skills of the students.

Students participate in a group discussion. Trainer evaluates and gives constructive feedback.

Group Communication Skills - 6, General Knowledge - 6, Body Language - 6, Interpersonal Skills - 6, Confidence - 6

8 / 9

Interview Skills 1 To face interviews confidently.

Students face interviews with the trainer.Trainer evaluates and gives feedback.

Individual Grooming -6, General Knowledge - 6, Body Language - 6, Interpersonal Skills - 6, Confidence - 6

11 / 12

Plan for Tutorial: (Please do not use these time slots for syllabus coverage)Tutorial No. Lecture Topic Type of pedagogical tool(s) planned

(case analysis,problem solving test,role play,business game etc)

Tutorial 1 Orientation and Icebreaking Student interaction and pre-assessment

Tutorial 2 Personality enhancement and generic manners Activities to encourage responses from students regarding professional dressing and etiquette

Tutorial 3 Verbal communication Role play,activities like extempore

Tutorial 4 Verbal communication Role play,activities like - just a minute

Tutorial 5 Curriculum vitae Error identification activity

Tutorial 6 Curriculum vitae Guided practice - cover letter written by students in an appropriate style and format

Tutorial 7 Curriculum vitae Curriculum vitae prepared by students

Tutorial 8 Curriculum vitae Curriculum vitae prepared by students

Tutorial 9 Presentation skills Guided practice on powerpoint preparation and platform skills

Tutorial 10 Presentation skills Guided practice on powerpoint preparation and platform skills

Tutorial 11 Presentation skills Powerpoint presentations delivered by students in groups

Tutorial 12 Presentation skills Powerpoint presentations delivered by students in groups

Tutorial 13 Verbal communication Practice of formal and informal communication individually as well as in groups through presentations

Tutorial 14 Verbal communication Role play,pratice session to gain confidence

After Mid-TermTutorial 15 Group discussion Practice session - group discussion on current affairs and general knowledge based

topics

Tutorial 16 Group discussion Practice session - group discussion on current affairs and general knowledge based topics

Tutorial 17 Group discussion Participation in group discussion by students

Tutorial 18 Group discussion Participation in group discussion by students, evaluation and feedback by the trainer

Tutorial 19 Group discussion Simulation and practice, mock GD on current affairs and general knowledge based topics

Tutorial 20 Group discussion Simulation and practice, mock GD on social issues and abstract topics

Tutorial 21 Interview skills Practice sessions- mock interviews question response on commonly asked question

Tutorial 22 Interview skills Practice session- mock interviews question response on successful answering techniques

Tutorial 23 Interview skills Evaluation of students on their interview skills

Tutorial 24 Interview skills Evaluation of students on their interview skills

Tutorial 25 Interview skills Mock interviews

Tutorial 26 Interview skills Mock interviews

Tutorial 27 Traits of an ideal employee SWOT Analysis

Tutorial 28 Traits of an ideal employee Preparation of action plan by students for enhancing their strengths and overcoming their weaknesses

Documents

Soft Skills