Dress Code: Business Casual

Course qualifies for CPD 3 Wesley Hall, Queens Road, Aldershot, Hampshire, GU11 3NP Tel: +44 (0)1252 350733

Email: admin@uk200group.co.uk Website: www.uk200group.co.uk

Practice Forum The Cavendish Hotel 81 Jermyn Street London SW1 6JF

14 March 2017

Improving your practice This programme has been arranged to cover pertinent topics and also provide the opportunity to exchange ideas with your fellow members. If you are a partner or would like others in your firm to be updated on these topics by expert and seasoned speakers be sure to send in your registration at your earliest convenience.

10:00 – 13:00 Improving Practice Performance – Helping to achieve Great business performance!

An interactive, ‘in the moment’ problem solving and advisory half day session facilitated by Jim Thomas of PDW Group. This will be a session with a difference! This ‘open session’, will be a highly interactive opportunity to tap into both the expertise and experiences of the facilitator, as well as the collective support and advice of fellow delegates.

Delegates will all be consulted prior to attending for their ‘top three issues or opportunities’ and these will be collated beforehand and summarised ready for the session. Delegates will also be given a second opportunity at the start of the session to register their ‘biggest issues or opportunities’ for which they are looking for advice, support and new ideas to fix and improve, so as to add into the mix for the session.

Jim will employ the facilitated ‘round table’ discussion method to solicit the support of other delegates to properly identify and bring to life each issue, challenge or opportunity, understand its impact or benefit and then work on options to rectify or achieve it.

Jim will also use his own significant experience of working many professional services firms, and specifically both partners/business owners, practice managers and employees of all levels and specialisms to help advise and problem solve. Delegates will leave the session with new ideas, suggested approaches and options as well as renewed enthusiasm to improve the performance of the practice for which they work as well as their own performance and wellbeing. The list of issues and opportunities we can focus on is almost limitless and can be both output or input related and can include: • Strategic thinking, overall market strategy• Business planning and forecasting• Marketing the practice including digital and social media strategy• Improving employee engagement and the obvious benefits of doing so• Attracting new talent and generally staffing & resourcing the organisation• Designing & implementing new policies & procedures, including implementing/managing change• Improving core financial measures such as %recovery, WIP & debtor management, etc.• Sourcing and implementing new systems• Converting and winning new business• Measuring business performance more effectively• Reward mechanisms for people/employees• Obtaining high quality client feedback and action on it• Creating high performing teams across the partnership or the business• Or literally any issue, challenge or opportunity being encountered as part of running or working in a

professional services practice.

Dress Code: Business Casual

Course qualifies for CPD

3 Wesley Hall, Queens Road, Aldershot, Hampshire, GU11 3NP

Tel: +44 (0)1252 350733 Email: admin@uk200group.co.uk Website: www.uk200group.co.uk

14:15 – 15:00 Cyber Essentials and “Ten Steps to Cyber Security”.

Tony Williams – Tonnik Consulting Cyber security is often in the news, with some of the biggest companies falling victim to attacks, and in 2017 it is again looking to be a concern of businesses small and large. Tony will talk about the main risks faced by smaller companies, and practical ways of facing them - as well as ways that a good approach to protecting client information can be demonstrated to customers.

15:15 – 16:00 Discussion Groups Session to round up the day.

SPEAKER’S PROFILE Jim Thomas - PDW Group (AM session)

Jim is a performance improvement specialist in business and works directly and extensively with a number of the UK’s prominent accountancy and legal practices as well as in business and industry with Corporates and SMEs on performance improvement projects. Jim and his team at PDW Group have many years of experience of tackling business performance conundrums by focusing on both improving people behaviours, and many of the processes,

tools, systems and ways of working that challenge most businesses.

Tony Williams – Tonnik Consulting

Tony is an accredited cyber security consultant with over 15 years of experience working at a high level in large, complex and dynamic organisations. Tony was previously a civil servant, and held the position of Information Security Operations Manager for the London 2012 Olympics organisation - an event that was successfully delivered with no cyber-security impacts on the events or broadcasting.

Since leaving London 2012, Tony has become an independent consultant, working with key infrastructure operators such as the BBC, Network Rail and UK Payments, as well as a leading national supermarket and clearing ban.

PLEASE NOTE: To run this event we require a minimum of 20 delegates. Please do not make travel arrangements

until you have received confirmation of your booking

UK200Group, 3 Wesley Hall, Queens Road Aldershot, GU11 3NP +44(0)1252 350733 admin@uk200group.co.uk www.uk200group.co.uk

Practice Forum Cavendish Hotel, 81 Jermyn Street, London SW1Y 6JF 14 March 2017

REGISTRATION FORM Name of Firm: ……………………………………………………………………………………………… Address of Firm: …………………………………………………………………………………………… Telephone number: ….…………………………………………………………………………………… I would like to register for the above meeting. Name: …………………………………………………………………………………………………………

Email: ………………………………………………………………………………………………………… Vegetarian: Yes □ No □ (please ensure the appropriate box is ticked)

Enclosed is my firm’s cheque in the sum of £ ………………… (please make cheques payable to UK200Group and return with registration form to address below – BACS payment can also be made – details are available on request)

[£267.85 incl. VAT (£223.21 excl. VAT) Per delegate from Member Firms] Signed: ……………………………………………………………………..

Name of Person signing: ……………………………………………………….

To run this event we require a minimum of 20 delegates. P lease do not make travel arrangements until you have received confirmation

of your booking.

All registrations w ill be confirmed by email. If you fail to receive this confirmation please contact Jan Hay: janeth@uk200group.co.uk, at the Centre who will be delighted to help you.

No refunds for cancellations made after 22 February 2017 will be paid. Cancellations before this date will be subject to a £40 administration charge. All cancellations must be made in writing.

UK200Group reserves the right to alter the programme/speakers without prior notification.