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Soft Skills Training
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HOW CAN L.S.D. HELP YOU LEARN SOFT SKILLS?
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L.S.D.I MEAN L.S.D. AS AN ACRONYM ONLY!!!
LLOOK
SSAY
DDO
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WHAT ARE SOFT SKILLS?
How would you describe it?
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SOFT SKILLS
People skills (non-technical)Personality traitsSocial
gracesAbility to communicatePersonal habitsFriendliness
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WHY ITS IMPORTANT?
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LOOK Attire
Hygiene/Grooming
Body LanguageEye contact, gestures, posture, body movement,
facial expressionSMILING, confidence
Unspoken stuff a.k.a. vibe
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SAYOral/spoken communication skills Remember the 3 Vs:Verbal the
words you sayVocal how you sound Visual how you look (part of L in
LSD)Written communication skills
Questioning skills
Honesty
Courtesy
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PRACTICE, PRACTICE, AND PRACTICE SOME MOREPress Conference
Activity:
Think of something you know a lot about and be prepared to
answer questions about it
Audience will serve as reporters
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DOTeamwork
Self-discipline & self-confidence
Self-motivated
Flexible/adaptableDependable/good work ethic
Leadership
Organized
Manages time well
Multicultural skillsGood dining etiquette
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MARSHMALLOW TOWER ACTIVITY
Directions: Divide into groups of 5 peopleEach team gets a bag
of marshmallows and strawsTeam gets a total of 8 minutes to create
a free-standing monumentFirst 3 minutes everyone participates
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MARSHMALLOW TOWER ACTIVITY
After 3 minutes, tell the participants they cannot speakAfter 2
more minutes, tell the participants they can speak but can only use
one handAfter 2 more minutes tell 2 members to step out of the
group and not participateAfter 8 minutes total, they need to let go
of the monumentthe highest free-standing monument WINS!!!
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RECAPUse L.S.D. to remember what soft skills areLLOOK
SSAY
DDO
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QUESTIONS
Do you have any questions?
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