Software Technology Parks of India - Bengaluru (STPI-B) 2016/NITManpower.pdf · SOFTWARE TECHNOLOGY PARKS OF INDIA ... Ministry of Communications and Information Technology, Govt

E-PROCUREMENT TENDER NOTICE SOFTWARE TECHNOLOGY PARKS OF INDIA

(An Autonomous Society under Department of Electronics & Information Technology, Ministry of Communications and Information Technology,

Govt. of India) Plot No.P1, Phase-1, Rajiv Gandhi Infotech Park, MIDC, Hinjawadi, Pune - 411 057

Phone: +91 20 22981000, Fax: +91 20 22981035 Web Site: http://www.mah.stpi.in

Ref. No. STPI/P/PAG/03/019/VOL-VII (PART-III)

TENDER NO.: STPI/P/PUR/10/2015-16 Dated: 06.01.2016 Software Technology Parks of India, an Autonomous Society of the Ministry of Communications and Information Technology, Government of India, invites tenders on e procurement mode (only through online mode ) through http://eprocure.gov.in under Two Bid Systems (Technical Bid & Financial Bid) from the authorized service providers/agency for Providing Manpower on Outsource Basis at STPI Pune and its sub-center. Online Bids to be submitted on http://www.eprocure.gov.in only.

Tender Form Fee Cost: Rs. 500.00 Earnest Money Required: Rs. 1, 00, 000.00

CRITICAL DATES SHEET

Published on https://eprocure.gov.in on 06.01.2016 at 0930 Hrs.

Bid Document download/Sale Start Date 06.01.2016 at 0930 Hrs.

Clarification Start Date & Time 06.01.2016 at 1100 Hrs.

Clarification End Date & Time 12.01.2016 at 1600 Hrs.

Pre-bid meeting Date & Time 13.01.2016 from 1100 Hrs. to 1200 Hrs.

Bid Submission Start Date & Time 14.01.2016 at 1100 Hrs.

Bid Submission End Date & Time 27.01.2016 at 1200 Hrs.

Technical Bid Opening Date 27.01.2016 at 1500 Hrs.

Financial bid opening Date & Time Shall be intimated after technical evaluation

Note:

i. Pre-bid Conference will be held at STPI Pune, Plot No.P1, Phase-1, Rajiv Gandhi Infotech Park, MIDC, Hinjawadi, Pune - 411 057 on 13.01.2016 from 1100 Hrs. to 1200 Hrs.

ii. All details, regarding the subject tender are available on our websites www.mah.stpi.in and https://eprocure.gov.in/eprocure Any change / modification in the tender enquiry will be intimated through above websites only. Bidder are therefore, requested to visit our websites regularly to keep themselves updated.

http://www.mah.stpi.in/

http://eprocure.gov.in/

http://www.eprocure.gov.in/

http://www.eprocure.gov.in/


https://eprocure.gov.in/eprocure

STPI- Pune Page 2 of 26

iii. Manual bids will not be accepted.

iv. For submission of E-bid, bidders are required to get themselves registered with

http://eprocure.gov.in/eprocure/app website along with class II or III digital signature certificates issued by CCS under IT Act – 2003. The detailed procedure is available in the website under the tab ‘Help for Contractors’, ‘Information about DSC’, ‘Bidders manual kit’ etc.

v. Cost of Tender Document and Earnest Money should reach to STPI Pune, Plot

No.P1, Phase-1, Rajiv Gandhi Infotech Park, MIDC, Hinjawadi, Pune - 411 057 before the last date for submission of bids failing which offer will be liable for rejection. Bidders, however, have to attach scanned copies of Earnest Money and Tender cost documents along with their e-tender.

vi. Tender Fee & Earnest Money Deposit should reach to STPI, Plot No. P-1, Phase 1, Rajiv Gandhi Infotech Park, MIDC, Hinjawadi, Pune - 411057 before the last date of submission of bids failing which offer will be liable for rejection. However, Bidder registered under NSIC, exempted from Tender Fee / EMD are advised to submit the required valid Certificate for record purpose. Bidders, however, have to attach proof of scanned copy of Tender Fee & Earnest Money Deposit documents along with their e-tender.

vii. Any queries relating to the process of online bid submission or queries relating to CPP Portal are available at https://eprocure.gov.in. Further, any clarifications, in general may be directed to the 24x7 CPP Portal Helpdesk on Toll Free No. 18002337315.

viii. The bids should be submitted along with Tender Fee of Rs. 500/- and Earnest

money of Rs. 1, 00, 000/-(Rupees One Lakh Only) in the form of demand draft drawn in favor of STPI, Pune. Bids received without the tender fee and earnest money will not be considered. However, Bidder registered under NSIC, exempted from Tender Fee / EMD are advised to submit the required valid Certificate for record purpose. EMD of unsuccessful bidder will be returned after finalization and award of Contract to successful bidder. The EMD of successful bidder shall be converted as Security deposit. The same shall be returned interest free within one month from the closure of the contract period (24 months).

Sd/-

Director, STPI Pune

http://eprocure.gov.in/eprocure/app



INSTRUCTIONS TO BIDDER

1.0 Online bids under two envelope/cover system is hereby invited on behalf of

Software Technology Parks of India Pune for Hiring Outsoucred Manpower through

outsource agency as per the enclosed requirement. Tender forms can also be

downloaded from the website www.mah.stpi.in & www.eprocure.gov.in/eprocure/app .

1.1 This section of the bidding documents provides the information necessary for bidders to prepare online responsive bids, in accordance with the requirements of the Employer. It also provides information on online bid submission, opening, evaluation and contract award. 1.2 INSTRUCTIONS FOR ONLINE BID SUBMISSION: The bidders are required to submit soft copies of their bids electronically on the Central Public Procurement (CPPP) Portal, using valid Digital Signature Certificates. The instructions given below are meant to assist the bidders in registering on the CPP Portal, prepare their bids in accordance with the requirements and submitting their bids online on the CPP Portal.

1.2.1 REGISTRATION: (i) Bidders are required to enroll on the e-Procurement module of the Central Public

Procurement Portal by using the “Click here to Enroll” option available on the home

page. Enrolment on the CPP Portal is free of charge.

(ii) During enrolment / registration, the bidders should provide the correct/true

information including valid email-id & mobile no. All the correspondence shall be

made directly with the contractors/bidders through email-id provided.

(iii) As part of the enrolment process, the bidders will be required to choose a unique

username and assign a password for their accounts.

(iv) For e-tendering possession of valid Digital Signature Certificate (Class II or Class

III Certificates with signing key usage) is mandatory which can be obtained from

SIFY/TCS/nCode/eMudra or any Certifying Authority recognized by CCA India on

eToken/ SmartCard.

(v) Upon enrolment on CPP Portal for e-tendering, the bidders shall register their valid

Digital Signature Certificate with their profile.

(vi) Only one valid DSC should be registered by a bidder. Bidders are responsible to

ensure that they do not lend their DSCs to others which may lead to misuse and

should ensure safety of the same.

(vii) Bidders can then log into the site through the secured login by entering their user

ID / password and the password of the DSC /eToken.


http://www.eprocure.gov.in/eprocure/app


1.2.2 PREPARATION OF BIDS

(i) For preparation of bid, Bidders shall search the tender from published tender list available on site and download the complete tender document and should take into account corrigendum, if any published, before submitting their bids. After selecting the tender document same shall be moved to the ‘My favourite’ folder of bidders account from where bidder can view all the details of the tender document. (ii) Bidder shall go through the tender document carefully to understand the documents required to be submitted as part of the bid. Bidder shall note the number of covers in which the bid documents have to be submitted, the number of documents - including the names and content of each of the document that need to be submitted. Any deviations from these may lead to rejection of the bid. (iii) Any clarifications, if required, then same may be obtained online through the tender site, or through the contact details given in the tender document. (iv) Bidder should get ready in advance the bid documents to be submitted as indicated in the tender 2222document/schedule in PDF/xls/rar/zip/dwf formats. If there is more than one document, they can be clubbed together using zip format. (v) Bidder can update well in advance, the documents such as experience certificates, annual report, PAN, TIN, EPF, service tax, other details etc., under “My Space” option, which can be submitted as per tender requirements. This will facilitate the bid submission process faster by reducing upload time of bids.


2.0 BID SUBMISSION: Only Online Bids need to be submitted on http://eprocure.gov.in/eprocure. The tenders shall be of 2 bid system (Technical Bid:Part-I & Financial Bid:Part-II). Manual bids will not be accepted. The following instruction may be followed by the bidders while submission of their bids on online mode. (i) Bidder should log into the site well in advance for bid submission so that he/ she upload the bid in time i.e. on or before the bid submission time. (ii) Bidder should prepare the Tender Fee and EMD as per the instructions

specified in the NIT/ tender document. The originals should be submitted to the

Tender Inviting Authority, on or before the last date & time of bid submission.

Bidder should send the EMD & Tender fee through Indian postal Service/ Courier

services. The details of the DD/BC, physically sent, should tally with the details

available in the scanned copy and the data entered during bid submission time.

Otherwise the uploaded bid will be rejected.

(iii) While submitting the bids online, the bidder shall read the terms & conditions (of CPP portal) and accepts the same in order to proceed further to submit their bid. (iv) Bidder shall select the payment option as offline to pay the Tender Fee/ EMD and enter details of the DD/BC. (v) Bidder shall digitally sign and upload the required bid documents one by one as indicated in the tender document. (vi) Bidders shall note that the very act of using DSC for downloading the tender document and uploading their offers is deemed to be a confirmation that they have read all sections and pages of the tender document without any exception and have understood the complete tender document and are clear about the requirements of the tender document. (vii) Bidder shall note that each document to be uploaded for the tender should be less than 2 MB. If any document is more than 2MB, it can be reduced through zip/rar and the same can be uploaded. For the file size of less than 1 MB, the transaction uploading time will be very fast. (viii) Bidders shall submit their bids through online e-tendering system to the Tender Inviting Authority (TIA) well before the bid submission end date & time (as per Server System Clock). The TIA will not be held responsible for any sort of delay or the difficulties faced during the submission of bids online by the bidders at the eleventh hour. (ix) After the bid submission (i.e. after Clicking “Freeze Bid Submission” in the portal), the bidders shall take print out of system generated acknowledgement number, and keep it as a record of evidence for online submission of bid, which will also act as an entry pass to participate in the bid opening.

http://eprocure.gov.in/eprocure


(x) Bidder should follow the server time being displayed on bidder’s dashboard at the top of the tender site, which shall be considered valid for all actions of requesting, bid submission, bid opening etc., in the e-tender system. (xi) All the documents being submitted by the bidders would be encrypted using PKI (Public Key Infrastructure) encryption techniques to ensure the secrecy of the data. The data entered cannot be viewed by unauthorized persons until the time of bid opening. The confidentiality of the bids is maintained using the secured Socket Layer 128 bit encryption technology.


SECTION–I

The tenders from the authorized service providers/agency for Providing Manpower on Outsource Basis for STPI Pune and its sub-center, shall be under 2 bid system (Technical Bid:Part-I & Financial Bid: Part-II) through e-procurement mode as detailed in the above section of this document. Manual bids will not be accepted. Part I should comprise acceptance of our terms & conditions of contract, Audited balance sheet of last 3 years (FY: 2012-13, 2013-14, and FY 2014-15), , IT returns for last 3 years (FY: 2012-13, 2013-14, and FY 2014-15), Customer PO/ completion certificate as per RFP, Copy of the PAN Card, Sales & Service tax registration certificate/TIN/VAT, Registration / Incorporation of the firm/company, Copy of ESI registration certificate, Copy of PF registration certificate, registration certificates issued under labour laws, professional tax laws, Shops and Establishment Acts allotted by the concerned authorities, Certificate proof from the concerned department with regard to nature of business being carried out by the bidder i. e. Sourcing Technical and Non Technial manpower and other supporting documents indicating the proof of having provided similar services to Govt. Departments / Autonomous bodies under (Central and State Govt.) and Public sector Undertakings. Tender fee of Rs. 500/-(Rupees five hundred only) and Earnest Money Deposit of Rs. 1, 00, 000/-(Rupees One Lakh Only) drawn on any Nationalized /Commercial Bank in favour of the “STPI, Pune”. However, if exempted from fee, supporting Certificate issued by the concerned authorities is to be attached.

Part Ia – General Terms & Conditions of Tender & Contract. Part Ib – Eligibility Criteria. Part Ic – Scope of Work. Part Id – Terms & Conditions of work. Part Ie – Annexure – I, II Part If – Tender Acceptance Letter (Annexure-III) Part-II should be the price offer (Financial Bid) to be submitted separately as per the given format (The price offer will be considered only of those parties who submitted all documents indicated in check list of Part I of tender and are found competent on the basis of information submitted in Part I. Tenderers / Bidders are requested to submit their most competitive rates. It may please be noted that incomplete tenders will NOT be accepted. 1.

A. Contents of Technical Bid: The bidder should submit / upload the scanned copy of the following documents in respect of Technical Bid in the stipulated format: a. Tender fee and Earnest Money Deposit. If exempted from fee, supporting

Certificate issued by the concerned authorities is to be attached.

b. Duly filled / signed Annexure-I (Data of Prospective Bidder), Annexure-II (Declaration), Annexure-III (Tender Acceptance letter).

c. Registration Certificate of Shop and Establishment Act.

d. Registration / Incorporation of the firm/ company.

e. Valid Registration Certificate proof from the applicable statutory


body/Department for providing the manpower i.e. Sourcing Technical and Non Technial manpower.

f. Sales & Service tax registration certificate / TIN / VAT.

g. ESI registration.

h. PF registration.

i. PAN from Income Tax department.

j. IT returns for last 3 years (i.e. FY: 2012-13, 2013-14, and 2014-15).

k. The audited balance sheet for the last three Financial Years (i.e. FY: 2012-13, 2013-14, and 2014-15).

l. The bidder should have local Office in Pune/Mumbai, necessary proof to be submitted.

m. Documentary evidence such as PO copies and completion certificate w. r. t successful completion of similar works during the last 3 years to Govt. Departments / Autonomous bodies under Govt. (Central and State Govt.) and Public sector Undertakings.

n. Any other related documents. A service provider having any legal suit/criminal case pending against its proprietor or any of its Directors (in the case of Private Ltd, Company) or having been earlier convicted on grounds of moral turpitude or for violation of laws in force shall not be eligible. Declaration to this effect as per the format (Annexure IV) is to be submitted by the bidder.

B. Contents of Financial Bid: Documents to be uploaded with the Financial Bid:

i) The bidder should submit / upload the scanned copy of the Annexure-IV (Part-II) (Financial Bid) in respect of Commercial Bid in the stipulated format. The price offer / commercial bid will be considered only of those parties who submitted all documents indicated in Part I / content of Technical Bid of Tender and are found competent on the basis of information submitted.

1. Bidders should not be under a declaration of ineligibility for corrupt and fraudulent practices as per format specified in Annexure –II.

2. STPI-Pune reserves the right to cancel/withdraw the bid without assigning any reasons for such decision. STPI-Pune also reserves the right to award to any bidder or cancel the orders issued to any bidder without assigning any reason thereof. Such decision will not incur any liability whatsoever on the part of STPI-Pune consequently.

3. Bidders shall adhere to the procedure and processes laid down in this document and

shall follow fair and ethical practices of trade.

4. Deadline for Submission of Bids:

a. Bids must be submitted online within the due time, date specified in the tender.


b. STPI-Pune may extend this deadline for submission of bids by amending the bid documents. This will be suitably notified in the websites www.mah.stpi.in and https://www.eprocure.gov.in

5. STPI-Pune reserves the right to accept the offer in full or in parts or reject

summarily.


https://www.eprocure.gov.in/


PART-Ia

GENERAL TERMS AND CONDITIONS OF TENDER & CONTRACT

1. The tender should be submitted online only on https://eprocure/gov.in/eprocure/app

not later than 27.01.2016 at 1200 Hrs.

2. Period of validity of bids

a. The tender submitted should be valid for four months / 120 days from last date of opening of Financial bid.

b. STPI-Pune may ask for the bidder’s consent to extend the period of validity. Such request and the response shall be made in writing only. The bidder is free not to accept such request without forfeiting the EMD. A bidder agreeing to the request for extension will not be permitted to modify his bid.

c. Bid evaluation will be based on the bid prices without taking into consideration the

above corrections.

3. Only net rates should be quoted as per the format given in Part-II (Annexure-IV) stipulated in the tender.

4. Rates Quoted should be for Providing Manpower on Outsource Basis at STPI Pune period of 2 years. However, the PO/ Work order shall be issued on the successful bidder only for a period of 12 months. The same may be renewed for subsequent 12 months, subject to satisfactory service and acceptance by STPI, without any escalation in the price.

5. Tender Fee and Earnest Money Deposit (EMD)

a. Tender Fee of Rs. 500/- and Earnest Money Deposit of Rs. 1,00,000/- in the form

of a Banker’s Cheque or Demand Draft drawn on any Commercial Bank in favour of STPI-Pune payable at Pune. The same should reach ‘The Director, Software Technology Parks of India, Plot No.P1, Phase-1, Rajiv Gandhi Infotech Park, MIDC, Hinjawadi, Pune - 411 057’, before the due date and time for submission of bids failing which offer will be liable for rejection. Bidders, have to attach scanned copy of Tender Fee and Earnest Money Deposit while submitting the bids online.

HOWEVER, IF EXEMPTED FROM FEE, SUPPORTING CERTIFICATE ISSUED BY THE CONCERNED AUTHORITIES IS TO BE SUBMITTED BEFORE THE LAST DATE AND TIME OF SUBMISSION OF BIDS AT THE ADDRESS MENTIONED ABOVE. Bids submitted without Tender Fee and EMD will stand rejected. EMD will not be accepted in the form of cash / cheque. No interest is payable on EMD.

b. The EMD will be returned to the bidder(s) whose offer is not accepted by STPI-Pune within one month from the date of the placing of the final order(s) on the

https://eprocure/gov.in/eprocure/app


selected bidder(s). In case of the bidder(s) whose offer is accepted, the EMD amount will be converted as Security deposit till the contract is in force.

c. However if the return of EMD is delayed for any reason, no interest / penalty shall

be payable to the bidder.

d. The successful bidder, on award of contract / order, must send the contract/order acceptance in writing, within 7 days of award of contract/order, failing which the EMD will be forfeited.

e. The EMD shall be forfeited, if the bidder withdraws the bid during the period of bid

validity specified in the tender/during the course of award of work order/during work in progress stage.

6. Interpretation of the clauses in the Tender Document / Contract Document

In case of any ambiguity / dispute in the interpretation of any of the clauses in this Tender Document, The Director, STPI-Pune’s interpretation of the clauses shall be final and binding on all parties.

7. STPI-Pune reserves the right to award the contract partly or wholly to one or more tenderers.


PART-Ib

1. ELIGIBILITY CRITERIA

1.1 Only registered and authorized service providers having adequate experience for at least Four years in the field of providing manpower services to Government Organisations / PSUs/ Corporate Sector etc. shall participate in this tender. Certificate proof from the concerned department with regard to nature of business being carried out by the bidder ie. Sourcing Technical and Non Technial manpower to be submitted.

1.2 The agency should have minimum turnover of Rs.5.00 Lakhs per annum

exclusively from the Agency Service Charges. Proof of documentary evidence shall be submitted along with the quotation for qualification.

1.3 The bidder shall submit / upload the following documents:

Tender fee and Earnest Money Deposit. If exempted from fee, supporting Certificate issued by the concerned authorities is to be attached.

Duly filled / signed Annexure-I (Data of Prospective Bidder), Annexure-II (Declaration), Annexure-III (Tender Acceptance letter).

Registration Certificate of Shop and Establishment Act.

Registration / Incorporation of the firm/ company.

Valid Registration Certificate proof from the applicable statutory body/Department for providing the manpower i.e. Sourcing Technical and Non Technial manpower.

Sales & Service tax registration certificate / TIN / VAT.

ESI registration.

PF registration.

PAN from Income Tax department.

IT returns for last 3 years (i.e. FY: 2012-13, 2013-14, and 2014-15).

The audited balance sheet for the last three Financial Years (i.e. FY: 2012-13, 2013-14, and 2014-15).

The bidder should have local Office in Pune/Mumbai, necessary proof to be submitted.

Documentary evidence such as PO copies and completion certificate w. r. t successful completion of similar works during the last 3 years to Govt. Departments / Autonomous bodies under Govt. (Central and State Govt.) and Public sector Undertakings.

Financial Bid format as given in Part-II.

Any other related documents.

1.4 A service provider having any legal suit/criminal case pending against its proprietor or any of its Directors (in the case of Private Ltd, Company) or having been earlier convicted on grounds of moral turpitude or for violation of laws in force shall not be


eligible. Declaration to this effect as per the format (Annexure-II) mentioned below to be submitted by the bidder.

1.5 Quality of Manpower:

STPI has prescribed the Bench Mark such as educational qualification, professional qualification, age, experience etc., in respect of the manpower to be engaged on outsource basis. Therefore, the qualified tenderer shall provide the required manpower strictly meeting the bench marks of STPI.

1.6 Arbitration :

If, a dispute arises out of or in connection with this contract, or in respect of any defined legal relationship associated therewith or derived there from, the parties agree to submit that dispute to arbitration under the ICADR arbitration rule, 1996. The venue of the arbitration shall be at Pune only. The language of the arbitration proceedings shall be in English.

1.7 No tender will be considered without Tender Fee, E.M.D. and other essential documents indicated in this document. HOWEVER, IF EXEMPTED FROM FEE, SUPPORTING CERTIFICATE ISSUED BY THE CONCERNED AUTHORITIES IS TO BE SUBMITTED BEFORE THE LAST DATE AND TIME OF SUBMISSION OF BIDS AT THE ADDRESS MENTIONED ABOVE.


PART-Ic

Scope of Work for Providing Manpower on Outsource Basis for STPI Pune and its sub-centers.

1. Scope of the Bid:

STPI-Pune invites Sealed tenders from well established reputed firms / registered Service Providers for providing manpower for Admin Support Staff, Technical Support Staff, Electricians, Secretaries / Stenographers, Receptionists, Hindi Officer, Hindi Translator, Hindi Typist, Office Assistants, Engineers / Software Engineers, Business Development Manager and any other manpower requirements as and when arises required by STPI – Pune and its sub centers. The number shall be determined on assessment of work load by STPI from time to time.

2. Type of Manpower required and their Qualifications etc :

2.1 General:

a. The person should be well disciplined in the organization.

b. The person is required to maintain confidentiality of the organization’s procedures and for any damage incurred by him/her should be reimbursed to STPI.

c. The age criteria of the candidate is below 30 Years.

d. The minimum qualification and experience of the candidate in general is as per

the below table:

Sl. No.

Nature of activity Minimum Qualification Minimum Experience

1 Technical Support Staff Diploma (Electronics & Communication, CSE, IT, Electrical etc)

Experience in the relevant field for the above category is preferred unless specified.

2 Engineers / Software Engineers

B.E / B.Tech in Electronics & Communication / Computer Science or equivalent from recognized university / college.

Experience in the relevant field for the above category is preferred unless specified

3 Admin Support Staff / Data Entry Operator (for Accounts, Admin, Purchase & Stores, Infra, EXIM groups)

Any Graduate

Good Knowledge of English (Communication & Written)



Sl. No.

Nature of activity Minimum Qualification Minimum Experience

4 Office Assistants Minimum 10th Std passed.

Should be able to read and write in English

Should be able to do the routine tasks such as assisting in dispatch section, Filing, Photocopying, Scanning, Arrangement of files.


5 Secretaries / Stenographers

Diploma in Secretarial Practice or Commercial Practice / Graduation with Typing and Stenography (Englih)

Working knowledge of computers viz MS Office (word, Excel, powerpoint).

6 Receptionist

Any Graduate


Good Knowledge of English (Communication & Written)

Experience in handling front office

7 Hindi Officer

Post Graduate in Hindi with PG Diploma in Hindi Translation

Implementation of Official Language in any of the govt organization.

8 Hindi Typist B.A Graduatation in Hindi.

Hindi Typing speed of 25 to 35 Words per minute


Experience in the relevant field

9. Any other requirement as and when needed by STPI


3. Details of the Manpower required.

3.1 The details of current requirement of manpower to be deployed at STPI offices in

Pune and its centres are given below:

Sr. No. Location Number of Personnel Basic Credentials required

01 Pune 30 Technical/Non Technical

02 Mumbai 3 Technical/Non Technical

03 Nagpur 3 Technical/Non Technical

04 Nasik 2 Technical/Non Technical

05 Aurangabad 1 Technical/Non Technical

06 Kolhapur 1 Technical/Non Technical

07 Goa 1 Technical/Non Technical


PART-Id

Terms and Conditions for Providing Manpower on Outsource Basis for STPI Pune and its sub-centers.

1. Based on the need, STPI will forward the requirement. The Service Provider has to

shortlist the candidates as per the requirement of STPI and conduct the preliminary interview before forwarding their resumes to STPI for interview. The Service provider shall submit the shorlisted resume in the ratio of 1:3 within one week from the date of request for each post from the STPI. Failure to comply with the timelines and the ratio will attract penalty of Rs.250/- on each occasion.

2. The personnel engaged for the services in STPI on out source basis through the

placement agency shall be the employees of the Placement Agency only and shall take their remuneration/wages from them. The out source staff members hired through the placement agency will have no claim of whatsoever nature including monetary claims or any other claim or benefits from STPI.

3. The Placement Agency will be responsible for compliance of all the

applicable laws and obligations arising out from the action of providing services of all personnel.

4. Any liability arising under Municipal, State or Central Govt. laws and regulations

will be the sole responsibility of the Placement Agency and STPI shall not be responsible for any such liability or lapses.

5. The Placement Agency shall undertake to indemnify the STPI for any liability under

any law arising out of the engagement of the said personnel. 6. The Placement Agency shall comply with all the rules and regulations regarding

safety and security of its employees and STPI will in no way be responsible in any manner in case of any mishap to their personnel.

7. The personnel provided shall be under the direct control and supervision of

the Placement Agency. However, the out sourced staff members working in STPI – Pune and its sub centers shall comply with the oral and written instructions given on day to day basis, by the officer(s) authorized by STPI from time to time. They will be bound by office timings, duty, placement, locations, etc., as decided by the STPI.

8. The Placement Agency shall not sub-contract the services of personnel sponsored

by them without prior permission of the STPI. 9. The Placement Agency shall make payment of remuneration/wages to its

personnel before 5th of every month. After making the payment, the Placement Agency shall raise the bill on STPI for payment of the settled amount along with copies of PF & ESIC Challan copies. The same shall be paid on or before 30 days from the date of receipt of invoice.

10. In case, the out source staff are required to visit out side the jurisdiction of their

assigned work place on official purpose the service provider shall arrange / bear


the expenses incurred towards travel, boarding, lodging etc of their employee/s, which will be reimbursed subsequently by STPI at mutually pre-agreed rates on case to case basis.

11. Each outsource employee is entitled for one day leave in a month without any

salary deduction. STPI shall deduct proportionate amount for each day of absence of the personnel other than the entitled leave while making payment to the Placement Agency each month.

12. The Placement Agency shall be responsible for the discipline and conduct of the

personnel sponsored by them and in case the personnel lack in discipline and their quality of work deteriorates during the course of their service, the Placement Agency shall provide replacement services of suitable personnel.

13. During the subsistence of the contract, STPI shall not undertake any monetary

liability other than the amount payable to the Placement Agency for the services of personnel provided by them. Other liabilities, if any, shall be solely rest on the Placement Agency. Even if STPI has to bear such liabilities on unforeseen circumstances/occasions, STPI will recover such amount from the Placement Agency by adjusting the amount payable to them.

14. In case the employees of the Placement Agency do not attend the work at any

time for whatever reason, the Placement Agency shall make alternate arrangements to STPI, so that the daily work of STPI does not suffer.

15. The Placement Agency will not seek escalation in the rates quoted during the

contract period. 16. If the Placement Agency fails to provide satisfactory performance, STPI shall be at

liberty to terminate the contract and withhold the Security Deposit or the balance payment of the Placement Agency, etc.

17. STPI reserves the right to abandon or terminate the contract at any time

without assigning any reason and it can stipulate any additional term and condition at any time during the currency of the contract.

18. All disputes will be settled in the jurisdiction of the Pune Court. 19. The period of the contract will be two years from the date of award of the contract;

however the PO/ Work order shall be issued for a period of 12 months. The same may be renewed for subsequent 12 months, subject to satisfactory service and acceptance by STPI without any price escalation.

20. The Placement Agency shall supply a copy of confirmation from their employees

regarding acceptance of employment at agreed wages in advance. The ID cards for the employee shall be arranged by the Placement Agency in consultation with STPI.

21. STPI reserves the right to accept or reject any Tender/Quotation in full or in part,

without assigning any reason thereof.


22. The owner/partner/manager of the Placement Agency should be available on his own direct telephone (office as well as residence) and also on mobile phone.

23. There should be no cutting/overwriting in the Quotations. 24. A copy of these terms and conditions duly signed by the tenderer in token

of having understood and agreed to the same should be attached along with the Quotation.

25. The Quotations will be opened online in the presence of the representatives

of the bidders who may wish to be present. 26. The Placement Agency will be required to execute the contract agreement

on a non-judicial paper of Rs.100/- on acceptance of their Quotation.

27. The Placement Agency shall ensure deployment of suitable people from proper background after investigation/verification, collectiong proofs of identy, previous work experience, proof of residence and recent photograph and withdraw such employess who are not found suitable by the office for any reasons immediately on receipt of such a request.

28. The normal working days per week are 6 days and working hours for all the

category of personnel shall be as stipulated by STPI on all working days. However, depending upon the urgency of works, the personnel may be required to work late (beyond office hours) or on holidays depending on demands or work.

29. The service Provider shall ensure that the Rules and Regulations of the Minimum

Wages Act, ESI, PF remittance and Labour Contract Act are followed strictly and complied with. The Service Provider shall enclose relevant registration and remittance Certificate as applicable to the relevant act / rules.

30. The successful bidder shall be required to pay at least prescribed minimum wages

to the manpower supplied as prescribed under the Central Govt. Minimum Wages Act, as revised from time to time and as notified by the Ministry of Labour, Govt. of India. The Successful bidder shall maintain proper records as required under the Law / Acts.

31. STPI at its sole discretion depending upon the workload may at any point of time

extend or curtail the contract or make changes in the requirement of manpower giving 15 days notice.

32. STPI shall review the performance of the placement agency bi-anually,

shortcoming noticed in the performance shall be submitted for management for suitable action/penalty.

33. EMD of unsuccessful bidder will be returned after finalization of contract. The EMD

of successful bidder shall be converted as Security deposit. The same shall be returned interest free within one month from the closure of the contract period (24 months).


34. Price basis:

Service charge shall be quoted in percentage (%age) for manpower services (i.e. technical & non-technical).

Service charges should be quoted exclusive of Service Tax.

Service charges %age should be quoted both in figures and in words.

Any other other taxes and levies applicable shall be quoted separately with break-up.

35. STPI has all the right to reject/accept any/ all the tender(s) without assigning any

reasons whatsoever.

36. Failure by the service provider to comply with any statutory requirements and terms of agreement during the period of contract shall result in termination of the contract and subsequent disqualification for participation in any future tender in STPI. The security deposit will also be forfeited.

37. In case of withdrawal of offer by the successful bidder, the EMD shall be forfeited.

38. Service provider should have a local Office in Pune for day to day coordination.

39. Place of posting is at the discretion of STPI which can be in any of the locations

viz., Pune, Mumbai, Nagpur, Nashik, Aurangabad, Kolhapur, Goa or anywhere in the state of Maharashtra & Goa as per the requirement.

40. The bidding process is stipulated in the tender document clearly. In case of any

clarifications about bidding process/eligibility criteria the bidders may seek clarification by writing a mail to [email protected].

41. The award of contract shall be hosted on website www.mah.stpi.in/

https://eprocure.gov.in/epublish. The reason for non selection shall be disclosed provided the bidder gives in writing. The bidders may seek clarification by writing mail to [email protected].

42. Service tax shall be applicable as per prevailing norms at the time of billing.

mailto:[email protected]


https://eprocure.gov.in/epublish



PART-Ie Annexure-I

The Data to be furnished by prospective bidders for necessary Evaluation

Sl. No.

Details Bidders response – enclose the proofs

wherever applicable

1 Name of the company

2 Address and contact details

3 Tender fee and Earnest Money Deposit. If exempted from fee, supporting Certificate issued by the concerned authorities is to be attached.

4 Duly filled / signed Annexure-I (Data of Prospective Bidder), Annexure-II (Declaration) & Annexure-III (Tender Acceptance letter).

5 Registration Certificate of Shop and Establishment Act (Nature of Business Certificate from the applicable Statutory Body/Department).

6 Type of company and Incorporation certificate (Individual/Partnership/Private Ltd/Ltd., etc).

8 Sales & Service tax registration certificate / TIN / VAT.

9 ESI / PF registration No.

10 PAN from Income Tax department.

11 IT returns for last three Financial years (FY: 2012-13, FY: 13-14, FY: 14-15) (IT Returns as above to be submitted)

12

Turn over details:

Financial Year 2012-13 Financial Year 2013-14 Financial Year 2014-15 (Audited balance sheet to be enclosed)

13 Proof for having local office in Pune / Mumbai (Documentary evidence need to be submitted)

14

Documentary evidence such as PO copies and completion certificate w. r. t successful completion of similar works during the last 3 years (FY 2012-13, 2013-14, 2014-15) to Govt. Departments / Autonomous bodies under Govt. (Central and State Govt.) and Public sector Undertakings.

(Signature of authorized signatory with seal & date)


Annexure – II

DECLARATION I/We hereby declare that no legal suit/criminal case is pending against the company or any of its proprietors or any of its Directors (in the case of Private Ltd, Company) or have not been earlier convicted on grounds of moral turpitude or for violation of laws in force. I/We hereby certify that the information furnished above is full and correct to the best of my/our knowledge. I/We understand that in case any deviation is found in the above statement at any stage, the supplier will be blacklisted and will not be permitted to have any dealing with the STPI-Pune in future.

Seal and Sign of Bidder

Name & Address:


PART –If Annexure-III

Tender Acceptance Letter (To be submitted duly signed format (Scanned Copy) by the authorized signatory on

Company Letter Head) Date:…………….

To, The Director, Software Technology Parks of India Plot No.P1, Phase-1, Rajiv Gandhi Infotech Park, MIDC, Hinjawadi, Pune - 411 057 Sir, Sub: Acceptance in respect of Terms & Conditions of Tender document for Providing Manpower on Outsource Basis for STPI Pune and its sub-centers. 1. I/We have downloaded/ obtained the tender document(s) for the above mentioned

‘Tender/Work’ from the web site https://eprocure.gov.in/eprocure . 2. I/We hereby certify that I/we have read all the terms and conditions of tender document

from Page No. _______ to ______ (including all Annexure(s)/Para’s, etc., which shall form part of the contract agreement and I/we shall abide hereby by all the terms & conditions contained therein.

3. The corrigendum(s) issued from time to time by your department/organization too has also

been taken into consideration, while submitting this acceptance letter. 4. I/ We hereby unconditionally accept all the terms and conditions of above mentioned

tender document and corrigendum(s) as applicable. 5. In case any provisions of this tender are found violated, then your department/organization

shall without prejudice to any other right or remedy be at liberty to reject my bid including the forfeiture of earnest money deposit.

6. I/ We confirm that our bid shall be valid upto four months / 120 days from date of

opening of Financial bid. 7. I/ We hereby certify that all the statements made and information supplied in the enclosed

Annexures/Para’s etc. furnished herewith are true and correct. 8. I/ We have furnished all information and details necessary for demonstrating our

qualification and have no further prominent information to supply. 9. I/ We understand that you are not bound to accept the lowest or any bid you may receive. 10. I/ We certify / confirm that we comply with the eligibility requirements as per Bid documents. Seal and Sign of Bidder Name & Address:

https://eprocure.gov.in/eprocure


PART-II

Annexure-IV Financial Bid

Sub: Providing Manpower on Outsource Basis at STPI Pune and its sub-center Name of the company :

Sl No. Description Percentage of Service

Charges & Taxex

1.

Service Charges for providing manpower (in %)

a. Payment Terms (Please indicate acceptance) : 30 Days after the submission of Invocie along with supporting docuemnts.

b. Bid Validity : Four months from the date of opening of the Financial bid.

c. Service tax shall be applicable as per prevailing norms at the time of billing.

Signature of authorized signatory with seal & date


Special Instructions to the Contractors/Bidders for the e-submission of the bids online through e procurement tender site

1. Bidder should do the registration in the tender site http://eprocure.gov.in using the

option available. Then the Digital Signature registration has to be done with the e-token, after logging into the site. The e-token may be obtained from one of the authorized Certifying Authorities such as MTNL/SIFY/TCS / nCode/eMudhra.

2. Bidder then login to the site thro’ giving user id / password chosen during registration.

3. The e-token that is registered should be used by the bidder and should not be

misused by others.

4. The Bidders can update well in advance, the documents such as certificates, purchase order details etc., under My Documents option and these can be selected as per tender requirements and then send along with bid documents during bid submission.

5. After downloading / getting the tender schedules, the Bidder should go thro’ them

carefully and then submit the documents as asked, otherwise, the bid will be rejected.

6. If there are any clarifications, this may be obtained online thro’ the tender site, or thro’ the contact details. Bidder should take into account of the corrigendum published before submitting the bids online.

7. Bidder, in advance, should get ready the bid documents to be submitted as indicated

in the tender schedule and they should be in PDF/xls /rar/dwf formats. If there is more than one document, they can be clubbed together.

8. Bidder should get ready the EMD as specified in the tender. The original should be

posted/couriered/given in person to the Tender Inviting Authority, within the bid submission date & time for the tender.

9. The bidder reads the terms & conditions and accepts the same to proceed further to

submit the bids.

10. The bidder has to submit the tender document online well in advance before the prescribed time to avoid any delay or problem during the submission process.

11. After the bid submission, the acknowledgement number, given by the e-tendering system should be printed by the bidder and kept as a record of evidence for online submission of bid for the particular tender.

12. The details of the Earnest Money Deposit document submitted physically to the Dept

and the scanned copies furnished at the time of bid submission online should be the same otherwise the Tender will be summarily rejected.

13. The Tender Inviting Authority (TIA) will not be held responsible for any sort of delay

or the difficulties faced during the submission of bids online by the bidders.



14. The bidder should see that the bid documents submitted should be free from virus and if the documents could not be opened, due to virus, during tender opening, the bid is liable to be rejected.

15. The time settings fixed in the server side & displayed at the top of the tender site, will

be valid for all actions of requesting, bid submission, bid opening etc., in the e-tender system. The bidders should follow this time during bid submission.

16. All the data being entered by the bidders would be encrypted using PKI encryption

techniques to ensure the secrecy of the data. The data entered will not viewable by unauthorized persons during bid submission & not be viewable by any one until the time of bid opening. Overall, the submitted tender documents become readable only after the tender opening by the authorized individual.

17. The confidentiality of the bids is maintained since the secured Socket Layer 128 bit

encryption technology is used. Data storage encryption of sensitive fields is done.

18. The bidders are requested to submit the bids through online e - tendering system to the TIA well before the bid submission end date & time (as per Server System Clock).

19. The bidder should logout of the tendering system using the normal logout

option available at the top right hand corner and not by selecting the (X) option in the browser.

20. If the bidder submits the bid in manual form, he should have already registered in the

tender site and he has to inform the registration ID in the bid submitted otherwise his tender will not be considered.

For any other queries, the bidders are asked to contact through Mail: [email protected]
