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SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS Research Focus and Resources for Agency Partners

SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS Research Focus and Resources for Agency Partners

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Page 1: SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS Research Focus and Resources for Agency Partners

SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS

Research Focus and Resources for Agency Partners

Page 2: SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS Research Focus and Resources for Agency Partners

SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS

Ray Benedicktus: Customer Decision Making, Satisfaction and Loyalty

Over 10 years of experience in survey design and research study oversightBrings a creative approach to quantitative analysis and problem solvingSunil Thomas: Brand Research, Slogan/Name

Testing, Competitive Positioning

Over 15 years of experience in international marketing and brand managementGives clients a competitive edge with focus on data-driven decision makingMarcel Saucet: Psycho-analysis, Product Development, New Product Marketing

13 years of research and consulting experienceIntegrates consumer psychology into new product development researchConsults on new product launches in US and Europe

Our Team

Page 3: SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS Research Focus and Resources for Agency Partners

SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS

Data Insights

Identification of Key Performance Drivers

Actionable Insights

Clear, Easy to Read Research Reports

Data Analysis

Survey Data Internal Performance Data

Campaign and Social Analytics

Big Data Integrations

Data CaptureInnovative Data

Collection MethodsOnline, Mail, Phone and

Intercept SurveysOnline Community

ManagementConsumer/B2B Panel and

Customer Research

Custom Research Design

Page 4: SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS Research Focus and Resources for Agency Partners

SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS

How much marketing information is packed into these two rows? Visit Frequency Average order

amount Motivation for visit Loyalty behavior Share of wallet Annual revenue

potential Segmentation data

Design Creativity

Page 5: SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS Research Focus and Resources for Agency Partners

SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS

Engaging Questions

Page 6: SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS Research Focus and Resources for Agency Partners

SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS

Engaging QuestionsReal-Time Summary Reporting

Page 7: SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS Research Focus and Resources for Agency Partners

SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS

Consumer Research Extensive US and International panel reach

Authentic responses from double opt-in panels with physical address verification

Significant penetration for consumer, B2B and healthcare markets

Access to large and small markets (e.g., Over 80 countries incl. Venezuela, Malaysia, Middle East)

Facilitation of respondent incentives

and more…

Page 8: SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS Research Focus and Resources for Agency Partners

SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS

B2B Research

Page 9: SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS Research Focus and Resources for Agency Partners

SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS

Surveys and community forums deployed in a single research platform

Visual questions including enhanced multimedia (audio/video, highlighter, click map)

Ability to track activities and reference panelist data across surveys and discussion forums

Online Research Communities

Page 10: SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS Research Focus and Resources for Agency Partners

SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS

Permission Based | Deep Visibility | Online Tracking

Refine Strategies

Measure Effectiveness

Monitor Trends

Improve Social Media

Develop New Products

Follow-up with panelists using Survey Research

Online Behavioral Research

Page 11: SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS Research Focus and Resources for Agency Partners

SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS

Traditional Advertising Metrics

Digital Campaign Metrics

Social Campaigns…and more!

Compare Results Across Channels

Campaign Metrics

Page 12: SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS Research Focus and Resources for Agency Partners

SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS

Custom Dashboards for Any Data Set• Survey Data, Scanner & Sales Data, Big Data

Professional, Live, Sharable Data Visualizations

Complete Business Intelligence

Mobile Device Friendly!

No More Waiting Weeks for Analysis and Reports

Custom Data Visualizations

Page 13: SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS Research Focus and Resources for Agency Partners

SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS

How The Tools Are Used

Marketing Research• Generate New Product Ideas• Test and Refine

– Product Ideas– Packaging Concepts– Positioning– Advertising/Messaging

• Understand Customer Needs• Track and Improve Satisfaction• Discover Brand Perceptions• Track Brand Performance• Compare Campaign Success

Performance Analysis• Sales, Scanner, Critical Event Data• KPI Reporting• Customer Lifetime Value• Product Metrics• Customer Support Cases• Employee Research/Surveys

Page 14: SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS Research Focus and Resources for Agency Partners

SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS

Agencies and Partners

Page 15: SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS Research Focus and Resources for Agency Partners

SOLUTIONS FOR: MARKETING TEAMS | AGENCIES | SMALL BUSINESS

OC Marketing AnalyticsRay Benedicktus: [email protected] Mobile: 714.470.3456

Sunil Thomas: [email protected] Mobile: 714.869.8123

Phone: 714-212-6812Twitter.com/AnalyticsOCFacebook.com/AnalyticsOCWeb: www.ocmarketinganalytics.com