Solutions you need to grow & manage your business · 2019-04-30 · Customize your suite of service industry business software solutions. Maximize your fleet’s profitability with

Customize your suite of service industry business software solutions.

Maximize your fleet’s profitability with tighter, denser routes – using our mobile routing and scheduling solutions.

Solutions you need to grow & manage your business

4375 Pineview Dr. Commerce Twp., MI 48390 Toll Free: 800.422.7478 l www.realgreen.com

2 www.RealGreen.com

Established 1984

Real Green Systems has owned and operated lawn care companies for over 30 years.

This experience has driven us to develop the #1 Service Industry Software in the nation –

Service Assistant!

Thousands of companies – worldwide – use Service Assistant. Each year we continue

to develop innovative technology and marketing solutions to help our customers manage

and grow their businesses in the most efficient, cost-effective ways possible.

When you choose Real Green Systems you are choosing a partner dedicated to

helping your business thrive.

Real Green Systems – Solutions to grow and manage your business!


www.RealGreen.com 3

Table of ContentsSoftware:

Service Assistant™

Routing Assistant™

Measurement Assistant™

Customer Assistant Website™

Mobile Live™

Truck Assistant™

Quality Control Tools

Partnerships

Real Green Payment Processing

Marketing:

Marketing Assistant™

Automated Marketing Assistant™

Referral Assistant™

My Local Marketing™

Print & Design Services

Direct Mail & Marketing Lists

Posting Signs

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Our Mission

“To achieve success through the pursuit of excellence in customer and employee relations.”

Conferences

and Seminars

Your Real Green Systems customer experience, will benefit from attending several networking and educational events throughout the year. Hundreds of customers join us for our Users Conference – to network with other service industry professionals and meet one-on-one with our software technicians, business consultants, marketing professionals, and print experts. Attendees take full advantage of an extensive curriculum of software, business operation, and marketing training classes during the conference.

Strike Marketing Gold offers you the opportunity to meet with our marketing experts to develop an actionable marketing plan for the current and upcoming year. You will attend a series of personalized consultations and end the day with a marketing plan to grow your business during the months ahead.

Our business consultants also travel throughout the year – making customer care calls to make sure everything is running somoothly.

Welcome to Real Green Systems, creators of Service Assistant, the most comprehensive software suite in the service industry – designed to grow and manage your business. We have been providing easy-to-use, cross-functional business management and marketing tools since 1984!

Our innovative products have made us the leading software developers for service industries throughout North America. We help both large corporations and small companies grow with our turnkey solutions. The Real Green Systems team is continually improving and expanding our software and service offerings to provide customers with tomorrow’s technology and marketing solutions – today.

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• On-site training• Toll-free support line• Online support and update downloads• Video Tutorials

Software can be complex and confusing, Real Green Systems products would not be complete without service after the sale.

We have one of the largest training and support staffs in the industry!

Offering

Training and Support

“After looking at all the programs out there, Service Assistant was the most thought out and capable system.”

– Kyle Owens, Florida’s Finest Pest Control

6 www.RealGreen.com

“Come join us in “the cloud” you’ll love the view of your business!”

Your Business on your time

• Complete Customer History

• Detailed Call Log

• Process Invoices & Payments

• Routing & Scheduling Mapping

• Marketing

• Robust Reporting

• Technical Support

• Personal Online Training

• And much more...

Service Assistant

– Hosted

Let your data come to you.

Download & Go!

Compatible with: PC’s and Android!

Apple Devices! Including iPads & iPhones!

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What is Service Assistant – Hosted Solution?Service Assistant is the foundation to any successful service-based business. It is accessible from your home, vehicle or office

with seamless 24/7 access. It works on any platform – from Apple to Windows. The software not only automates daily operations,

but it also helps with marketing! Service Assistant is the software solution to grow and manage your business!

Benefits• Remote access on any mobile device or desktop

• Detailed customer information

• Schedule unlimited programs and services

• Full and permanent account history

• Schedule mowing, snow plowing, pest control, virtually any service

• Detailed contact history (letters, marketing campaigns, and call log entries)

• Customized note fields

• User-defined call aheads

• Detailed property inventory, such as grass type, or common pests

• Specific service hold & cancel reasons

• Customer flag codes

• Account balance information

It’s all the Power of Service Assistant in a versatile, easy to use mobile package .

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Document Management in Service Assistant links all communications with the appropriate customer. It archives documents giving you added security. All documentation is trackable and easily retrieved. Scan paper documents using a scanner and link your document – saving on paper storage. Link any product, photo or landscape design directly to the customer.

Select one of the Master Documents

Click to record voice, scan, link a file, view, print, or email

Load customer correspondence you send on a regular basis

into Master Documents. With just a few clicks, create a

customized mail-merge document. Link it to the customer

and you are ready to print, or send an email.

The Document Manager and Master Documents make it easy to fill out

WDI/WDO or state regulation forms…

Let Service Assistant do them for you!

Service Assistant

– Hosted

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Customer service is the foundation of any successful service industry

business. Service Assistant offers a user-friendly, detail-oriented

contact management system, known as the Contact Manager. It

stores as much detail as possible, in an easy to read format, keeping

you current on prior contacts with

every customer.

Built-In Contact ManagementSales • Collections • Customer Service

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Load customer correspondence you send into Master Documents on a regular basis. With just a few mouse clicks, create a customized mail-merge document. Link it to the customer, and

you are ready to print or send an email.

• WDI / WDO Documentation (important for Pest Control)

• Estimate Cover Letters

• Customer Thank You or Referral Letters

• State Regulation Documentation

• Landscaping or Pest Service Contracts

• Service Confirmation Letters

Use the “Automatically Link” feature to link batch letters. For example:

PrePay or Renewal letters

Master Documents

Service Assistant

– Hosted

The Document Manager and Master Documents make it easy to complete WDI / WDO or state

regulation forms…

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Routing Assistant is an interactive routing and scheduling program that is integrated with

Service Assistant.

This program allows you to schedule the most efficient routes to save both time and money.

Features• Visual route designer

• Fully integrated with Service Assistant

• Printable maps

• Driving directions

• Exclusive smart-map technology

• Report visualization on maps

• Drag and drop route planning

• Use with active and marketing data

• User defined routes and territories

• Faster screen refresh to show idle times and highlight user-set speed thresholds

• Laser-sited geo-coding

Benefits• Increase production by making more stops per day

• Reduced fuel costs

• Improved "new driver" production

• Fast, automated routing

• Tighter, more efficient routes

Routing Assistant

Routing & Scheduling


Routing Assistant

Benefits• Increase production by making more stops per day

• Cut fuel costs

• Improve "new driver" production

• Eliminate time-consuming manual routing

• Reduce employee frustration

• Tighter, more efficient routes

Drag and Drop Auto-Routing!


Routing Assistant Measurement Assistant

Measurement Assistant will increase efficiency and

estimate accuracy. It is accessible online 24 hours a day,

giving you the ability to create estimates anytime and in any

weather condition.

Measurement Assistant reduces time and cost

expenditures in acquiring new customers, and allows you to

give accurate estimates in seconds.

The integration with Service Assistant allows you to

capture property images and save them in Document

Manager for future use on marketing pieces.

Click, Click, Sold!Estimates in seconds

without evenvisiting the property

Left: Add or subtract any part of the parcel to ensure a more accurate measurement.


Measurement Assistant

Below: The navigation bar allows for quick measurements and functionality.

Benefits• High resolution aerial photography

• Measure anything on the photo by tracing with your mouse

• Designed for both residential and commercial properties

• Create custom customer documents

• Automated calculations

• Clearly marked parcel boundaries

• Use anytime, anywhere with internet connected computer

• Resize measurements

• Dynamically move, delete, reshape measurement area • with a click of your mouse

• Multiple address look-up

• Click to add address to your marketing universe

• Overhead and directional property views

Left: Measure a property in seconds with the Quick Measure function.

Below: Save images in Document Manager for future

use on marketing materials.

Save images in Document Manager for future use on marketing materials.


Customer Assistant

Website

A Customer Assistant Website is the perfect addition for any business. This internet-based application brings your business online 24/7 – providing customers a convenient way to handle all aspects of their account. Customers are able to receive seasonal maintenance tips, upsell services and view account details, all in one place.

Registered customers can request additional services in the service feedback section.

Improve cash flow with past due reminders

Upsell feature generates new business

Benefits • Reduce phone calls by allowing customers to service their own accounts

• Reduce receivables with auto-pay and past due reminders

• Improve customer service and retention with 24/7 availability

• Stay up to date with daily data synchronization

• Allow customers to contact you

Measurement Assistant


Customer Assistant Website

AutoPay ensures that payments will be received on time. Eliminate waiting for checks to arrive in the mail. It improves efficiency, by allowing your staff to spend less time on collection calls and past due billing.

In addition, customers are able to choose if they would like to pay as service is performed, or when the bill is due. Customers can even choose to prepay for the entire season!

Make your life easier with... AutoPay!

AutoPay is convenient, secure, and PCI compliant


Mobile Live

Your business is as mobile as you are with…

Mobile Live is an Android-based application, which can be used on any Android 2.2 device or greater! It allows dynamic route updating and provides real-time vehicle tracking and time clock.

FeaturesNEW! Work Orders!• Live Dispatching• In Field Estimates• Live Truck Tracking• Turn-By-Turn Navigation + GPS• Precise Geocoding• Passive Tracking• Production Updates• Instant New Service Additions• Infield Upsells• Sales Messages• Time Clock• Call Log• Day-End Reporting• Customer Account Information• Voice-Activated Text Entry• WiFi Synchronization• Condition Images• Door-2-Door and 1-Step Sales• Hide/Reveal Pricing

Customer Assistant Website

mobileLIVE©

Benefits• Offer same-day service with in-field estimates

• Track truck speeds and plot them on a map

• Decreased route costs by reducing miles driven

• Manage your personnel more efficiently

• Track vehicle locations and compare them to scheduled routes

• Monitor application times

• Dispatch services to your technicians in the field

• Save money by increasing efficiency

• Increase production

• Reduce mileage, fuel and vehicle maintenance costs

• Respond to services call requests with closest technician

• Provide easy to read invoices with more detail and information

• Increase upsell potential


Now you can collect conditions from a property

and capture a photo of the problem area.

The image can then be printed on the estimate.

Leave general program and specific round

notes for the technician and provide custom

notes to the prospect or customer.

Estimates

Mobile Live

In-Field Estimates!Offer Same-Day Service!

Benefits• Quote prices

• Create estimate in-field

• Add new customers from field

• Print invoices for services/estimates

• Upsell based on conditions noted on the property


Mobile Live

Collect information about the products that are applied, including the amount

of the product applied, the size of the area treated, the locations the product

was used, the method of application, the rate the method was applied and the

condition the product targets.

Benefits• Navigate to property

• Complete jobs by collecting data:

- products used

- start/stop times

- conditions note

- weather conditions

- print receipt for customer

• Save office data entry

• Increase customer communications

• Live truck tracking

• Increase customer retention

Features:• Add calls

• Make calls

• Assign Calls

• View customer contact history while in the field

• Send alerts/reminders in real time

• Inter office communications

Call Log

Production Data Entry


Mobile Live

A Work Order is different than a typical service

invoice. Work orders are setup as a line item billing

system. Most widely used in landscaping, this

feature is ideal for any business where itemized

billing is necessary.

Work Orders are a great way to bill complex, long-

term jobs by installment. All payments can be

applied to the same job and invoice, simplifying

your accounting.

Mobile Live’s work order screens look different.

Most obvious is the ‘hotbar’ at the bottom,

featuring PRODUCTS, CREW, and FEEDBACK. Note

that Mobile Live always has a Title Bar at the top to

inform you of exactly where you are in the system.

INTRODUCING

Work Orders!

This example of a completed Work Order from Mobile Live, printed to an HP100 Mobile Printer using form S-271. You can use any Multi-Purpose style form from Real Green (even custom forms –speak to our Print Department for more information).


Truck Assistant

Experience tomorrow’s vehicle tracking today!

Your vehicles are your company’s livelihood. Knowing what’s

happening to these valuable assets while they’re on the road, and

out of your sight, is invaluable. Now, that knowledge and data are

at your fingertips.

Truck Assistant allows you to track and correct aggressive driving,

unscheduled stops and personal travel. Auto-alerts tell you when

scheduled maintenance is due and more.

Seeing your vehicles on a map is great. Being able to also see how

they’re being treated on the road is even better!

Maintenance Events

Vehicle Tracking Map

Vehicle Maintenance Text & Email Alerts

Online Reports

Reports are available online or printed for daily stops, overdue maintenance and completed maintenance, allowing you to monitor fleet operating costs.


One Source View all of your vehicles’ locations on a single page, including summaries of miles traveled per day, start and end fuel average miles per gallon, maximum speeds and more – by fleet or individual vehicle.

Satellite Map with Vehicle Locations

Truck Assistant

Road Map with Vehicle Locations

Multiple map views include weather tracking! See where your vehicles are in relation to the weather and know when to keep everyone working or “call it a day” – due to Mother Nature’s refusal to cooperate.

Experience built-in reliability Equip each vehicle in your

fleet with an OBD2 (onboard data) device. It collects data directly

from the vehicle and transmits it to Truck Assistant. In addition to

seeing where your vehicles are, the system allows you to view

completed stops, which ones remain and if any unscheduled stops

were made and for how long. See at a glance what maintenance

is due on each vehicle, monitor idle times – even gas levels.

Stay “in the know” Truck Assistant will send you text

or email alerts for overdue maintenance, exceeding maximum

speeds and excessive idle time – per your set parameters. These

parameters can be configured for your entire fleet or by individual

vehicle, with the easy to use dashboard. Adding new vehicles,

changing parameters, or deleting vehicles tracked is a snap –

using simple online instructions and screens.

Say “goodbye” to skipped vehicle maintenance

The system keeps track of all maintenance events and associated

costs – by vehicle. Know when to get oil changes, replace fuel

filters and rotate or replace the tires. Should you ever decide to sell

a vehicle, you will have its complete maintenance record for the

buyer to help close the sale.

Weather Map with Vehicle Locations


Quality Control Tools

Agent Training: Improve phone etiquette by allowing agents to hear themselves.

Quality Assurance: Helps determine calls meet standards.

Quality Control: Can link any conversation right to the service that was discussed.

Security/Liability: A recording of a conversation can help if your business were to end up in a legal dispute.

Integration: Can be integrated with current phone system.

Bar Code Scanners — accurate, efficient and easy to useMake life easier with a Bar Code Scanner. Your staff will love the ability

to scan a work order number for quick data entry. Bar Code Scanners

are also great for Block Leading and inputting data collected in the field.

Personal Voice Recorder

Why Record Telephone Calls?

Benefits• Data Collection

• Production

• Estimates

• Invoices

• Block Leading

• Speedy Data Entry


Partnerships

Integrated Tools & Partnerships to Advance Your BusinessReal Green Systems has partnered with other Service Industry businesses in an effort to provide you with a single solution for all business needs.

American Profit Recovery (APR) representatives know and closely follow regulations governing collection actions – giving you peace of mind that your collection activities are in total compliance. Their professionals will make sure you collect the money you are owed, thereby reducing severely past due accounts.

You’ll Profit From Our Difference!

Want to contact your customers and leave simple messages? Don’t have time? Global Connect does. Schedule daily call-aheads, upsell services, and perform “friendly reminder” payment collection calls.

Voice Messaging Services

Collections


Real Green and Advanced Bancard Solutions provide your customers with powerful payment solutions. Give your customers a safe and secure solution so they can focus on their business. Online payments made easy.

Real Green Payment Processing

Convenient Online Payment Portal

Integrated Payment Processing

Transparent, Easy-To-Understand Billing

Straightforward, Competitive Pricing

Secure, PCI Compliant Transactions

PCICompliantAre your payment

processing fees a puzzle?

We can help.

Partnerships

Benefits• Easy-to-understand billing

• Peace of mind with PCI Compliant system

• Reduce inbound account maintenance calls

• Increase online service purchases

• Increase prepays

• Decrease receivables

Streamline Your Payment Process

Save Time and Money

Reliable and Secure

When you choose Real Green Payment Processing, you gain a trusted partner dedicated to making your payment processing the most secure, simple and worry-free part of your business.

Ask for your free rate comparison. We’ll compare your current fee structure to ours. You will better understand what you are currently paying for and discover how you can save.


Manage Your Entire Customer Life Cycle At RealGreen.Marketing it all starts with the data. We compile and manage your marketing data, customer data, product registrations, acreage data and much more. RealGreen.Marketing will manage your entire customer life cycle from marketing prospect to active customer – even lapsed customer through the use of status codes within our Marketing Assistant software. We even segment your data, making target marketing as simple as pressing a button.

Benefits• Data segmented by region, market and territory

• Eliminate marketing overlap

• Retain customer integrity – no more marketing

• From one dealer to another dealer’s customers

• Customer management

• Geocode data

Marketing Assistant

Territory ManagementTools to manage territories more effectively.

• Create marketing territories

• Manage inactive dealer and customer data

• Review territory potential

• Market share defined per segment by region, marketing territory

• Mapping tools

Marketing Demographics Dealer marketing tools to dial into the right prospects for the right promotions.

• Demographics

• Mapping

• Customer Profiling

• Marketing Data

• Data Cleansing

Strategic PlanningOur advanced strategic planning tools help you make informed decisions on when to split territories, add in dealer expansion, or replace under-performing dealers.

• Identify under-performing territories

• Identify new markets


Territory ManagementTools to manage territories more effectively.

• Create marketing territories

• Manage inactive dealer and customer data

• Review territory potential

• Market share defined per segment by region, marketing territory

• Mapping tools

Marketing Assistant

Media Options RGS Marketing can manage a full suite of marketing options for your dealer network.

• Direct Mail • Print Advertising• Social Media• Local SEO• Mobile Marketing• Referral Systems• Email and Text Marketing Programs• Tracking Numbers • Pay-Per-Click• Online Reputation• Review Builder

Budgeting ExpendituresAutomatically track all marketing expenditures for a dealer against their budget.

• Manage dealer co-op marketing budgets• Provide co-op approved marketing options

Tracking Stats & OrdersOur marketing dashboard gives you instant access to order status.

• Track Direct Mail• Order History• Web Statistics

Marketing AnalyticsPost campaign marketing analytics.

• Cost Per Sale• Click Through Rates• Track Trends• Call Logs• Closed-Loop Analysis

Manage Your Data – Control Your Universe!

Get great reviews, while increasing search ranking and

social media popularity

abc Mowers & Equipment


Automated Marketing Assistant

Service Renewal Emails

Payment Reminder Emails

This easy-to-use program requires a one-time setup in Service Assistant, after which the Auto-Executed Communications will utilize the data synchronization between Service Assistant and your Customer Assistant Website (CAW). Emails and letters are auto-generated and mailed based on triggers – gathered from daily data input by your production, office, and sales teams.

Now you can win back customers,

increase retention and gain

customer loyalty with

over 27 auto-generated communications! When data is added to Service Assistant, it automatically processes the information into a format that is easily electronically or physically mailed to and understood by your customers and prospects.

You only subscribe to the communications you want to send out and are only billed for the communications that are actually sent.

Over 27 set it and forget it customer

communicationsLet Real Green Systems make customer communication a snap with Automated

Marketing Assistant – an automated email, letter generation and mailing

program that takes the work out of customer communications

2 New Auto-Executed Em

ail Connections!


After Service Emails

Automated Marketing Assistant

Connect with your customers wherever they are with a complete line of automated email communications!

Before Service Emails

Cancel Emails

Communications include:NEW! Payment Reminders (up to 4 emails in series)

NEW! Service Renewals

Cancels via drip process (up to 4 emails in series)

Estimate Follow Ups (up to 4 emails in series)

Rejected Estimates (up to 4 emails in series)

Before Service - Now use as a call-ahead feature!

After Service

Condition Codes

Estimates Not Sold

New Sale Confirmation

Prepays


“Share your marketing message

with the click of a button”

What is Referral Assistant? It is the smart, easy way to grow! Your existing customers are your strongest business advocates. Referred customers are proven to be more loyal – improving retention. Referral Assistant puts those customers to work by promoting your business and rewarding them for successfully doing so!

The key to a successful referral marketing system is making it easy for your customers to refer you! Web-based promotions provide a simple, efficient way for you to reach your customers with your referral offers. Utilizing e-mail and popular social networking sites your customers can refer others to your business almost instantly – sharing information with the click of a button to spread your marketing message.

Referral Assistant gives your company a variety of ways to reach your customers with your referral message.

Company to Customer:• Customer Assistant Website (CAW)

• Auto Populated Before & After Service Emails

• Custom Invoices

• Direct Mail Campaigns

• Nature Notes

• Postcards & More

Customer to Friends & Family:• Social Media Outreach

• Auto-Populated Before & After Service Emails

• Facebook, Twitter, Google+, Yahoo

• Printed Coupons

• Automated Marketing Letters

• Custom Invoice Coupons & More

Referral Assistant

Local Marketing Optimization

Whether you’re a small business or large franchise

operation, traditional search engine optimization (SEO)

is like using a butcher knife to remove a splinter in your

finger. What you really need is a pair of tweezers and

a sharp eye. That is what My Local Marketing does for

your SEO. It drills down to your local area or a particular

franchise’s local area, and makes sure you get found

in local searches.

In addition to getting found in local searches, your

company will benefit from industry specific social media

posts, customized print materials, text marketing, email

marketing, and more – all targeted to bring more local

traffic to your website or storefront. After all, the fastest

way to grow your business is by advertising in your

own neighborhood.

Benefits• Consistently branded local web presence

• Blog updates

• Mobile responsiveness

• Local search exposure

• Reputation building with online reviews

• Text messages to stay in front of your customers

• Regular social posts: viral, daily specials and custom

• Ways to encourage multiple visits or orders

• Loyalty rewards for increased customer retention

• Incoming call monitoring and tracking

• Monthly call reports

• Email notifications to recorded calls

• Website Google Analytics (on request)

Features• Locally Optimized Web Page

• Mobile Interface

• Online Reputation System

• Text Messaging Engagement

• Digital Coupons

• Social Media Program

• Referral Program

• Customer Loyalty Program

• Analytics and Reporting

My Local Marketing


Print & Design ServicesReal Green is your Service Assistant forms and printing resource. We have the industry’s largest variety of business forms and marketing pieces in stock.

There are three ways to order for your convenience:

Call, fax or order online for 24-hour a day service

1 Bar coding increases speed and accuracy during data entry

2 See what services the customer has scheduled for current season

3 Up to 14 lines of customer history

4 User defined call aheads and notes to the technician

5 Print up to three services on one invoice

6 New larger area for notes and recommendations to the customer

7 Upsell additional services on invoice

8 Box corresponds with upsell message

9 Customize with your logo

10 Address info will show through an outbound or return window envelope

11 Show remit balance that includes previous balance and any discounts

12 Large area for customer feedback

13 Handwritten notes are transferred clearly to the back

1. Fold it 2. Write it 3. Tear itSimply fold over the top portion to align notation areas.

Notes are transferred to the back quicklyand clearly.

Remove the top portion for the office and give the rest to the customer.

Don't write it twice!

(Invoice L-5306 back)

REM

IT S

TUB

CUST

OMER

SEC

TION

TECH

NICI

AN S

ECTI

ON

(Sample invoice L-5306 printed from Service Assistant©)

5

3

6

7

4

2

1

8

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11

10

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All Forms are In Stock and Ready to Ship

All invoices and statements are available in a variety of colors!

DATE

TIME

SERVICE INVOICE

SERVICE ADDRESS:

CUSTOMER #:

PLEASENOTE

SENDPAYMENT

TO:

THANK YOU FOR ALLOWING US TO SERVE YOU, PLEASE KEEP THIS PORTION AND RETURN BOTTOM STUB WITH PAYMENT

©2008. COPYRIGHT REAL GREEN SYSTEMS L-202 6/08

DATE

TIME

SERVICE INVOICE

SERVICE ADDRESS:

CUSTOMER #:SPECIALIST:

PLEASENOTE

SENDPAYMENT

TO:

THANK YOU FOR ALLOWING US TO SERVE YOU, PLEASE KEEP THIS PORTION AND RETURN BOTTOM STUB WITH PAYMENT

AMOUNT CHECK NO.

©2008. COPYRIGHT REAL GREEN SYSTEMS 6/08 L-205

DATE

TIME

SERVICE ADDRESS:

CUSTOMER #:SPECIALIST:

© 2008 COPYRIGHT REAL GREEN SYSTEMS

PLEASENOTE

SERVICE INVOICE

SENDPAYMENTTO:

THANK YOU FOR ALLOWING US TO SERVE YOU, PLEASE KEEP THIS PORTION AND RETURN BOTTOM STUB WITH PAYMENTCHECK NO.

AMOUNT

L-201 01/08



Pre-Pay Letters A successful Pre-Pay Letter campaign generates valuable cash flow in the off-season. Choose from our large variety of stock forms or let us design a customized letter for you.

STATEMENT

PLEASE INDICATE PAYMENT AMOUNT & CHECK NUMBER

Description Ck # / Inv # Date Amount Tax Balance

ACCOUNT STATUS: PAST DUE

© 2006 Real Green Systems. All Rights Reserved

AMOUNT CHECK NO.

PLEASE RETURN THIS PORTION WITH YOUR PAYMENT. BE SURE ADDRESS SHOWS THROUGH WINDOW.

CUSTOMER #

PLEASE REMIT

Printed

RG S-255

Customer #Printed 10/04/06 320090

Super Green Lawn Care

Jerry Smith2475 WashingtonOwosso, MI 48867-1023

PRESORTEDFIRST-CLASS MAILU.S. POSTAGE PAIDWALLED LAKE, MI

PERMIT NO. 21

488671023759|

,

8601 Boulder Ct.Walled Lake, MI 48390

Phone: (800)800-LAWN

URGENT ACCOUNTINFORMATION ENCLOSED

Previous Balance was $0.00

92 - 12061 - 9146 - 6031 - 4516 - 30Current Over 121days days days days days days

55.2655.2660/82/30264221noitacilppAgnirpSylraE50.4605.160/30/50EGRAHCTSERETNI05.155.26-60/30/505815!uoYknahT-tnemyaP50.4655.2660/30/50632331noitacilppAgnirpSetaL55.5605.160/80/60EGRAHCTSERETNI01.82155.2660/80/60811241noitacilppAremmuSylraE01.82100.060/32/60027441noitaulavEytreporP55.5655.26-60/21/705725!uoYknahT-tnemyaP01.82155.2660/71/70943251noitacilppAremmuS06.92105.160/62/70EGRAHCTSERETNI

$129.60Please Remit

Billing Address

Please pay upon receipt. 1.5% interest charged on all accounts over 30 days. Thank You.

BALANCE IS OVER 60 DAYS OLD!! PLEASE SEND

PAYMENT TODAY!!

Super Green Lawn Care

Walled Lake, MI 48390

10/04/06

320090

$129.60

For your convenience, service continues from season to season. For a change in service, please call our office.

For your convenience, service continues from season to season. For a change in service, please call our office.

Charge my:

Card #:____________________________________________________

Signature:__________________________________________________

Exp:____/____

Jerry Smith2475 WashingtonOwosso, MI 48867-1023

2475 Washington

Owosso, MI 48867-1023

Service Address:

8601 Boulder Ct.

Just a friendly reminder.....

Our records indicate that we have not received payment for the service performed last month. We realize that this mayhave been an oversight and hope you don't mind us bringing it to your attention.

If you have any questions concerning your account, please feel free to contact our office 248-360-5296.

Dear Jerry Smith,

Includes Customized Message or Upsell Offer!

Cancel/Reject Letters Add this successful mailing campaign to your marketing program. Mail in the fall or early spring to canceled/reject customers.

2-Part Property Evaluation Printed with the customer's history and your customized evaluation checklist, this tool provides all the information to keep your customers well informed.

Custom Letters Combine the power of variable data with Service Assistant you can send multipage letters and forms with a Call to Action in our full-window envelopes!

Make sure your letter gets noticed with custom colors and designs.

Stat

emen

ts

When You See MeWe provide mailing services

for that product

K-531DM 00254509©2012 COPYRIGHT REAL GREEN SYSTEMS K-531DM 00254509©2012 COPYRIGHT REAL GREEN SYSTEMS

Suite 123

Prepay PricePrepay PricePrepay PricePrepay PricePricePrice

$168.85$168.85$168.85$168.85$168.85$168.85$168.85$168.85$168.85$168.85$168.85$168.85

$168.85$168.85$160.41$160.41$160.41$160.41$160.41$160.41$160.41$160.41$160.41$160.41$160.41$160.41$160.41$160.41$160.41$160.41$160.41FREEFREEFREE

$160.41$160.41$160.41$160.41$160.41$160.41Early Spring Pre EmergeEarly Spring Pre EmergeEarly Spring Pre EmergeEarly Spring Pre EmergeEarly Spring Pre EmergeEarly Spring Pre EmergeEarly Spring Pre EmergeEarly Spring Pre EmergeLate Spring Pre emerge w/FertLate Spring Pre emerge w/FertLate Spring Pre emerge w/FertLate Spring Pre emerge w/FertLate Spring Pre emerge w/FertLate Spring Pre emerge w/FertLate Spring Pre emerge w/FertLate Spring Pre emerge w/FertLate Spring Pre emerge w/FertSummer FertilizationSummer FertilizationSummer FertilizationSummer FertilizationLate Summer FertilizationLate Summer FertilizationLate Summer FertilizationLate Summer FertilizationSolu-Cal (Lime)Solu-Cal (Lime)Solu-Cal (Lime)Solu-Cal (Lime)Solu-Cal (Lime)Fall Pre EmergeFall Pre EmergeFall Pre EmergeFall Pre EmergeFall Pre EmergeLate Fall Pre-EmergeLate Fall Pre-EmergeLate Fall Pre-EmergeLate Fall Pre-EmergeLate Fall Pre-EmergeLate Fall Pre-Emerge Free ApplicationFree ApplicationFree ApplicationFree Application

Walled Lake MI 48390

Yes!$962.46Enclosed is my check for

Yes!

Kenny Brown900 Deep Gap RdJackson, TN 38301 1501

23638Customer number:

One Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In FullOne Free Service and 5% off Pay In Full

Charge my:

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Exp: _______/________

962.46

$219.49

02/28/11Expires on

gives you adiscount off regular service

$

for one full year

It's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's whyIt's that time of year again...sunny days,fresh air,spring flowers...and pesky weeds. That's why Green Valley Green Valley Green Valley clients clientsare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onare so glad they have our customized lawn care program! Now's the prime time to get our specialists working onyour lawn too.your lawn too.your lawn too.

Act today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeAct today on these limited time offers...you can choose the "PAY IN FULL" option which benefits you with one freeservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldservice plus an additional 5% discount. You can also choose the "PAY AS YOU GO" option for which you wouldreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andreceive one FREE service and we will invoice you after each service. Either option is sure to save you time andmoney!money!

With Green ValleyGreen ValleyGreen ValleyGreen Valley, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do is, you can always count on reliable experts and satisfaction guaranteed! Now all you have to do issay "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-say "yes" to a great lawn for the whole year.... call now at 800-422-7478422-7478422-7478 or visit us at or visit us at or visit us at or visit us atwww.greenvalleygreenvalleygreenvalleygreenvalleygreenvalley.com

%"$&*!!)-!'##'!!-)##%)!'')!1

Security Code:__________

Your prepayment of

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............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................ 1,181.95 1,181.95 1,181.95 1,181.95 1,181.95 1,181.95 1,181.95 1,181.95 1,181.95$$$$$$

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www.www.greenvalleygreenvalleygreenvalleygreenvalleygreenvalley.com QR1-YW57-Z3W.com QR1-YW57-Z3W.com QR1-YW57-Z3W.com QR1-YW57-Z3W.com QR1-YW57-Z3W.com QR1-YW57-Z3W.com QR1-YW57-Z3W

Save! $219.49Save! $219.49Save! $219.49Save! $219.49

Expires onExpires onExpires on

4375 Pineview4375 Pineview4375 Pineview4375 Pineview

(800) 422-7478800) 422-7478800) 422-7478800) 422-7478

23638 23638 23638 23638Customer number: Customer number: Customer number: Customer number: Customer number: Customer number:

02/28/1102/28/11

01/27/1201/27/12

ON YOUR LAWNON YOUR LAWNON YOUR LAWNON YOUR LAWNMAINTAINER CAREMAINTAINER CAREMAINTAINER CAREMAINTAINER CARE

ACT NOW!ACT NOW!ACT NOW!

Suite 123Suite 123Suite 123Walled Lake, MI 48390Walled Lake, MI 48390Walled Lake, MI 48390Walled Lake, MI 48390

Big SavingsBig SavingsBig SavingsBig SavingsBig SavingsBig SavingsBig Savings on a weed freeon a weed freeon a weed freeon a weed freeon a weed freelawn for the Brown Family.lawn for the Brown Family.lawn for the Brown Family.lawn for the Brown Family.lawn for the Brown Family.lawn for the Brown Family.lawn for the Brown Family.lawn for the Brown Family.lawn for the Brown Family.

PRSRT STDPRSRT STDU.S POSTAGEU.S POSTAGE

PAIDPAIDRGSRGS

4375 Pineveiw

FAFTAAATTFFFTAFAFTDDFFFFFFDTDFDTTTTADTADAFTDTFDDFFFAFFAATTTFADDDFFADTTAAAA

Kenny BrownKenny BrownKenny BrownKenny BrownKenny Brown900 Deep Gap Rd900 Deep Gap Rd900 Deep Gap Rd900 Deep Gap Rd900 Deep Gap RdJackson, TN 38301 1501Jackson, TN 38301 1501Jackson, TN 38301 1501Jackson, TN 38301 1501Jackson, TN 38301 1501Jackson, TN 38301 1501

0000001 , 0000010000001 , 0000010000001 , 000001

Please bill me as services are performed!Option 2: I want to sign up and receive one FREE service.

Option 1: I want to Prepay and save an additional 5% plus one FREE service.




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with your invoice remittance.

My name is _____________________________ and I am your lawn technician. I will

work hard to give you great customer service and most importantly, a beautiful lawn.

Please take the time to fill out this survey so I can make any improvements to your

service. If at any time you have a question, feel free to contact me at 618-254-8300.

Please leave me a message if I am unavailable and I will return your call at my earliest Thank You for Your Business!

convenience.

Thank you for your business!

To better serve you, please provide us with your feedback: 1 is Poor/5 is Excellent.

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1 2 3 4 5

How do you rate the overall quality of your service? 1 2 3 4 5

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Would you recommend us to your neighbor or friend? qYes qNo

How can we improve our service? ___________________________________________________

_________________________________________________________________________________

_________________________________________________________________________________

www.countryclublawnandtree.com1-618-254-83001-618-254-8300

My name is John L. Smith and I will be taking care of your lawn this year. I will work hard to give you great customer service and most importantly, a beautiful lawn. If you need anything or would like to speak with me, please call 1-888-555-1234. I am in the field most of the day however; you can feel free to leave me a message and I will return your call as soon as possible.

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To better serve you, please provide us with your feedback: 1 is Poor/5 is Excellent.How do you rate the quality of your lawn? 1 2 3 4 5How do you rate the overall quality of your service? 1 2 3 4 5How do you rate your service technician? 1 2 3 4 5

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Thank You for Your Business!

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VelVet lAWNS BASIC PROGRAM Full year with six (6) applications including:

eARlY SPRING APPlICAtION •Early spring special slow-release fertilizer

lAte SPRING APPlICAtION •Late spring fertilizer, pre-emergent crabgrass control #2 & broadleaf weed control

eARlY SUMMeR APPlICAtION •Early summer fertilizer & broadleaf weed control as needed

lAte SUMMeR APPlICAtION •Late summer fertilizer & broadleaf weed control as needed

eARlY FAll APPlICAtION •Early fall fertilizer & broadleaf weed control as needed

lAte FAll APPlICAtION •Late fall fertilizer & broadleaf weed control as needed

VelVet lAWNS PReMIUM PROGRAM Full year with eight (8) applications including:

Six (6) applications as outlined in the Basic Program, PlUS:

GRUB CONtROl •Guaranteed grub preventative (applied at the same time as the early Summer Application)

CORe AeRAtION & SeeDING •Mechanical process reduces soil compaction, allowing more oxygen to the root system to promote new seed germination (applied at the same time as the early Fall Application)

Velvet LawnsYour local lawn care provider

ADDItIONAl PROGRAMS:tRee AND ShRUB CARe• (6 applications) Keep your trees and shrubs in perfect health with our 6 application program. Enhance root development and reduce stress with our deep root fertilizer. We will also monitor and treat when appropriate your trees and shrubs for any disease and insects.

ANt, FleA & tICK PROGRAM• (3 applications) Controls surface-feeding insects such as ants, fleas, ticks, chinch bugs, sod webworms & deer ticks

PeRIMeteR PeSt PROGRAM• (4 applications) We apply an insect spray around the border of your home to prevent crawling insects entering from the outside, such as roaches, spiders, crickets and earwigs.

FUNGICIDe CONtROl• (3 applications) Reduce brown patches in the summer months with a fungicide application. We will provide this service in June, July or August.

ADDItIONAl SeRVICeS:CORe AeRAtION & SeeDING •Too much thatch can choke your lawn to death-we will perform a core aeration service to reduce soil compaction and allow more oxygen to get to the root system which will lead to new seed germination. We will apply this at the same time as the Early Fall Application (Put this in place of the Core Aeration and Seeding under the Velvet Lawns Premium Program)

GRUB CONtROl •Guaranteed grub preventative (applied at the same time as the Early Summer Application)

lIMe APPlICAtIONS •Provide a better growing environment for your lawn and improve the effectiveness of the fertilizer with a lime application to balance your soil pH. We also include free soil testing to determine the amount of lime and number applications need to properly balance your soil’s pH.

Velvet Lawns Service ProgramsLet us put our experience to work for you! We promise to keep your lawn thick, green and beautiful with one of our two lawn programs. We offer the Velvet Lawns Back Program with includes 6 applications or the Velvet Lawns Premium Program that includes 8 applications. Each program will be customized to your lawn’s specific needs. We also offer free service calls in between applications.

VelVet lAWNS SeRVICe PROGRAM BeNeFItS

Professional service customized •to your lawn’s specific needsFree service calls between applications •(for full-service customers)Free soil pH testing for your lawn•Prepay for your programs and save• *

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Mr. Zubin Rivetna #876495370 Fox Ridge CirWest Bloomfield, MI 48322

(248)788-0815

BillH. MarkMarkHowardPaulRonaldPeterDanielNawarMarshaSalman

5441 Langlewood Dr5350 Langlewood St5305 Langlewood Dr5306 Kingsfield Dr5275 Kingsfield Dr5203 Forestdale Ct5517 Kingsfield Dr5149 Kingsfield Ct6141 Oak Trail Dr5877 Perrytown Dr

Mr. Zubin Rivetna #876495370 Fox Ridge Cir

5180-887)842(22384 IM ,dleifmoolB tseW%"$&*!

5441 Langlewood Dr5350 Langlewood St5305 Langlewood Dr5306 Kingsfield Dr5275 Kingsfield Dr5203 Forestdale Ct5517 Kingsfield Dr5149 Kingsfield Ct6141 Oak Trail Dr5877 Perrytown Dr5791 Mill Pond Ct


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First Connect with phone numbers, update and verify your cancel and reject listings.

Don’t have time? Let us do the work for you?

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©2009 COPYRIGHT REAL GREEN SYSTEMS

We Want You Back!

We Promise You

a Beautiful Lawn

K-260 10/09

SAVE!SAVE!Act Now and

Targeted, cost-effective Direct Mail marketing continues to be the leading method for gaining new customers. A direct mail campaign makes a personal connection other campaigns can’t match.

Add New Customers with a Direct Mail Campaign

Real Green Systems has developed a process to make direct mail as easy as possible- Using the marketing data gathered in Service Assistant. You sit back and relax while we Print–Fold–Stuff–Stamp–Mail your piece for you. Keep track of your direct mail with our exclusive online tracker.

We treated theseLawns in your area

Call Today!913-894-9250

Your Special Offer!

www.qualityallcare.com

First Treatment

FREE!A $57.00 Value

New Customers OnlyOffer Expires 5/27/2011

Offer # 207026

8900 W 48th St8904 W 48th St8907 W 48th St8910 W 48th St8913 W 48th St

Check out our neighborhood

lawn care special

We were in your

neighborhood this week

Quality All-Care Lawn Service

P.O. Box 210

Bonner Springs, KS 66012-0210

FIRST CLASS

PRESORTED

U.S. POSTAGEPAIDRGS

First Treatment

FREE!A $57.00 Value

New Customers Only

Offer Expires 5/27/2011

Offer # 207026 1,

Current Resident

8601 Boulder CT

Walled Lake, MI 48390

AAFTATFDDTTTDTFTTTFDFAFAFFFFTFAFFF

ATTDADTDDDDFAAAADFAADTTFTFTATTF

Application *

Cust. # 96762

Green Valley4375 PineviewWalled Lake, MI 48390

50% Off First

Discount Price $24.75Regular Price $49.50

Family Owned-Plano BasedTIRED OF WEEDS?

PresortedFirst Class

U.S. PostagePAIDRGS

DATAADTTTDTADATFDDFDAAFDDDTDTAFAAFATTDTTTTTDFDFTFAFDTTTFTDADFTTAT

Jeanne HowatOr Current Resident3804 Dalston LnWalled Lake, MI 48390

1,000001

Application *

Cust. # 114863

Village Green3326 Shield LnGarland, TX 75044

50% Off First




U.S. PostagePAIDRGS

FATADTFDFTFTTDTADTFDTAFFTTAFTADATTFADDFTATDDTAFAATTTADFATTFTTDAFA

Stephanie LeighOr Current Resident2105 Woodbury PlRichardson TX 75082-3243

483,000003

Application *

Cust. # 113650


50% Off First




U.S. PostagePAIDRGS

DTAADFTDTATAFDDDFDADFFAFTAFATDAFDFDDTAFFAFFADDFTDAAFAATDDFAFDADAF

Kevin HerringOr Current Resident2672 Carnation DrRichardson TX 75082-4218

965,000003

Application *

Cust. # 69107


50% Off First




U.S. PostagePAIDRGS

AFTTFATDADFATAFAADFADFFFTTTDFATAAATDDDDTFFTDTTTFFTTDAAAAFAFFADTTT

David McCamentOr Current Resident5717 Meadowhaven DrPlano TX 75093-8556

1447,000004

Application *

Cust. # 96762

Green Valley4375 PineviewWalled Lake, MI 48390

50% Off First




U.S. PostagePAIDRGS

DATAADTTTDTADATFDDFDAAFDDDTDTAFAAFATTDTTTTTDFDFTFAFDTTTFTDADFTTAT

Jeanne HowatOr Current Resident3804 Dalston LnWalled Lake, MI 48390

1,000001

Application *

Cust. # 114863


50% Off First




U.S. PostagePAIDRGS

FATADTFDFTFTTDTADTFDTAFFTTAFTADATTFADDFTATDDTAFAATTTADFATTFTTDAFA

Stephanie LeighOr Current Resident2105 Woodbury PlRichardson TX 75082-3243

483,000003

Application *

Cust. # 113650


50% Off First




U.S. PostagePAIDRGS

DTAADFTDTATAFDDDFDADFFAFTAFATDAFDFDDTAFFAFFADDFTDAAFAATDDFAFDADAF

Kevin HerringOr Current Resident2672 Carnation DrRichardson TX 75082-4218

965,000003

Application *

Cust. # 69107


50% Off First




U.S. PostagePAIDRGS

AFTTFATDADFATAFAADFADFFFTTTDFATAAATDDDDTFFTDTTTFFTTDAAAAFAFFADTTT

David McCamentOr Current Resident5717 Meadowhaven DrPlano TX 75093-8556

1447,000004


Cust. # 114863

2212 Primrose Dr2011 Primrose Dr3205 Wareham Cir1824 Waterford Ln2005 Saint Andrews Dr

50% Off FirstApplication *


(800) 422-7478

GreenValley.com*With a minimum 8 visit program

Sally Greenor Current Resident4375 Pineview DriveCommerce Twp, MI 48390



Direct Mail

Real Green Systems Direct Mail department can help you navigate

the EDDM process and provide effective, custom promotional

pieces! With Every Door Direct Mail, you choose the postal routes

you want to mail promotions to. We can help you choose the routes

that will reach your target audience. Our team will then design, print

and deliver your finished piece to the post office.

EDDMs are designed and mailed for one low price. There are no

lists to purchase or maintain – you simply tell us your preferred

postal route, develop an offer and approve the final artwork. We

take care of the rest.

Every Door Direct Mail (EDDM) – The Fast, Easy, Economical Way to

Reach Your Audience!

8601 Boulder Ct.Walled Lake, MI 48390

*****************ECRWSS****

Residential CustomerLOCAL POST OFFICE

PRSRT STDECRWSS

U.S. POSTAGEPAIDRGS

800-422-7478 • www.greenvalley.com

Green Valley

Call for details

SAVE 50% on your grass seed!

This offer includes:• No spread fee• Unlimited amount of seed used• Savings of $65 per bag of seed

We Accept All Major Credit Cards

To order this product and more, please contact Direct Mail today at: 800-422-7478. Hit option #4

800-422-747

8 • www.gree

nvalley.co

m

Our program includes: Lime & Gypsum, Humus, Special Organic

Fertilizers, Soil C

onditioners, Iro

n, Pre-emergent, Fungicides, Broad

Leaf Weed Control, G

rub Control and Tree & Shrub Care

Get 33% more out of

your 20

13 lawn program

by

Aerating y

our lawn onc

e in the Sprin

g!.

• Improved Root Structure and Depth

• Fertilizer and water Retention

• Growth and Color Stimulation

Our new and existing customers will get Spring

Aeration at 25% savings!

SAVE 50% on your grass seed!

IT MAKES SENSE! IT WORKS! AND IT KEEPS A LITTLE MORE GREEN IN YOUR POCKET!


Direct Mail

Real Green Systems has partnered with several top list

providers to supply you with the most up-to-date and

accurate lists available. We process and provide the data

for easy upload into Service Assistant.

Your marketing data is only as good as the last time you

updated it! National statistics show that 18% of home

owners move each year. If you have not updated your

data in the past 2 years, it is over 36% inaccurate!

Increase your marketing dollars power by mailing to an

updated list. We’ll do it for you.

Measurement Assistant Picture MailerImpress potential customers with this one of a kind piece! Using Service Assistant and Measurement Assistant you can capture your potential customer’s home image. We will then link this data to a customized letter, print, fold and mail.

• Single Family Dwellings

• New Homeowners

• Home Value

• Real Property Data

• Lot Size by Square Foot

• First Connect Phone Listings

Our Lists Cover:

We supply your marketing data!PRTS STD

U.S. POSTAGE

PAIDRGS

8601 Boulder. • Walled Lake, MI 48390

Toll Free 1-800-422-7478

www.realgreen.com

❏ YES! Please bill me

as services are performed

To begin your service simply contact us at 1-800-422-7478 or online at www.realgreen.com Your lawn care program is a continuous service from

application to application and year to year, with treatments scheduled in a timely manner. You may discontinue services at anytime, simply by writing or

calling our offi ce.

Set up service and receive a FREE Grub Treatment

In the past you have received a lawn analysis and estimate from us at Advance LawnCare. We are still very interested in providing you with the lawn you have

always wanted. We believe with our products and our licensed applicators, this is the best way to achieve the results you are looking for. Many homeowners

realize that grubs can devastate a lawn and that is why we are willing to provide this important service at NO ADDITIONAL COST to you for the 2011

season. The offer below, is designed to not only save you money, but to provide you with more time to enjoy your beautiful lawn. You may choose to prepay or

pay as you go at our normal rate. Our money-saving pre-pay plan is easy and convenient, avoiding the hassle of writing a check after each service.

Pay Per Application

OR

Prepayment Amount

You Save

Charge my:

■ ■ ■ ■

Card #: ______________________________________________

Exp.:_________________________Sec. Code:_______________

Signature:_____________________________________________

❏ YES! I wish to prepay

for scheduled services:

Toll Free 1-800-422-7478

www.realgreen.com

Please return this portion with prepayment.

Advance LawnCare

8601 Boulder

WALLED LAKE MI 48390-9833

BUSINESS REPLY MAIL

FIRST-CLASS MAIL PERMIT NO.39 WALLED LAKE MI

POSTAGE WILL BE PAID BY ADDRESSE

Email:____________________________________________

Phone:___________________________________________

Payment Option

CUSTOM CARE PROGRAM

PRICE PER APPLICATION

Early Spring Application An application of complete balanced fertilizer with pre-emergent crabgrass

control (and broad leaf weed control weather allowing)

$54.00

Late Spring Application A complete balanced fertilization and broadleaf weed$54.00

Early Summer Application A complete balanced fertilization (spot treatment for broadleaf weeds) $54.00

Late Summer Application A complete balanced fertilization (spot treatment for broadleaf weeds) $54.00

Early Fall Application A complete balanced fertilization and broadleaf weed control$54.00

Winterizer Application A winter feeding (promotes root development and faster green up in the spring $54.00

One FREE Grub Prevention (Reg. $140.00)

FREE

Pay Per Application

OR

Prepayment Amount

You Save

Charge my:

■ ■ ■

Card #: ______________________________________________

Exp.:_________________________Sec. Code:_______________

Signature:_____________________________________________

WE SE RVICE TH ESE N E IG H BORS

I N YOU R AR EA.

OPTION 1

OPTION 2

Cutomer # 376034 7, 1

John Smith

3955 Watuga St

Commerce Township MI 48390 1007

3955 Watuga St

Proposal/Customer number is: 376034

3850 Tahoe St

905 Clara St

2825 Mussen Dr

9272 Kelly Circle Dr

4016 Emerald Pines Dr


751 Manzano Dr

Charles Perry

3955 Watuga St

Commerce Township MI 48390 1007

Your proposal number is: 376034

Enclosed is my check for $307.80

$54.00

$307.80

$156.20

Pay as services are performed

and receive a

FREE Grub Treatment

And SAVE $140.00

Prepay and SAVE more!

Prepay for your lawn care and get the

FREE Grub Treatment and save an

extra 5%

(You SAVE $156.20 )

Just include a check for $307.80 to

prepay.

A Special Offer for the

Smith Family Located at:

HURRY!!! OFFER EXPIRES 2/28/2011

Sign up with Advance LawnCare Lawn & Tree

Care and the

Smith Familygets a FREE Grub Treatment

(a $140.00 value)

PRTS STDU.S. POSTAGE

PAIDRGS8601 Boulder. • Walled Lake, MI 48390

Toll Free 1-800-422-7478www.realgreen.com

❏ YES! Please bill me as services are performed

To begin your service simply contact us at 1-800-422-7478 or online at www.realgreen.com Your lawn care program is a continuous service from application to application and year to year, with treatments scheduled in a timely manner. You may discontinue services at anytime, simply by writing or calling our offi ce.

Set up service and receive a FREE Grub TreatmentIn the past you have received a lawn analysis and estimate from us at Advance LawnCare. We are still very interested in providing you with the lawn you have always wanted. We believe with our products and our licensed applicators, this is the best way to achieve the results you are looking for. Many homeowners realize that grubs can devastate a lawn and that is why we are willing to provide this important service at NO ADDITIONAL COST to you for the 2011 season. The offer below, is designed to not only save you money, but to provide you with more time to enjoy your beautiful lawn. You may choose to prepay or pay as you go at our normal rate. Our money-saving pre-pay plan is easy and convenient, avoiding the hassle of writing a check after each service.

Pay Per Application

OR

Prepayment Amount

You Save

Charge my:

■ ■ ■ ■

Card #: ______________________________________________

Exp.:_________________________Sec. Code:_______________

Signature:_____________________________________________

❏ YES! I wish to prepayfor scheduled services:

Toll Free 1-800-422-7478www.realgreen.com

Please return this portion with prepayment.

Advance LawnCare8601 BoulderWALLED LAKE MI 48390-9833

BUSINESS REPLY MAILFIRST-CLASS MAIL PERMIT NO.39 WALLED LAKE MI

POSTAGE WILL BE PAID BY ADDRESSE

Email:____________________________________________

Phone:___________________________________________Payment Option

CUSTOM CARE PROGRAM PRICE PER APPLICATION

Early Spring Application An application of complete balanced fertilizer with pre-emergent crabgrass control (and broad leaf weed control weather allowing)

$54.00

Late Spring Application A complete balanced fertilization and broadleaf weed $54.00 Early Summer Application A complete balanced fertilization (spot treatment for broadleaf weeds) $54.00 Late Summer Application A complete balanced fertilization (spot treatment for broadleaf weeds) $54.00 Early Fall Application A complete balanced fertilization and broadleaf weed control $54.00 Winterizer Application A winter feeding (promotes root development and faster green up in the spring $54.00

One FREE Grub Prevention (Reg. $140.00) FREE

Pay Per Application

OR

Prepayment Amount

You Save

Charge my:

■ ■ ■

Card #: ______________________________________________

Exp.:_________________________Sec. Code:_______________

Signature:_____________________________________________

WE SE RVICE TH ESE N E IG H BORS I N YOU R AR EA.

OPTION 1 OPTION 2

Cutomer # 376034 7, 1

John Smith3955 Watuga StCommerce Township MI 48390 1007

3955 Watuga St

Proposal/Customer number is: 376034

3850 Tahoe St

905 Clara St

2825 Mussen Dr

9272 Kelly Circle Dr



751 Manzano Dr

Charles Perry3955 Watuga StCommerce Township MI 48390 1007Your proposal number is: 376034

Enclosed is my check for $307.80

$54.00

$307.80

$156.20

Pay as services are performedand receive a

FREE Grub Treatment

And SAVE $140.00

Prepay and SAVE more!

Prepay for your lawn care and get the FREE Grub Treatment and save an

extra 5%(You SAVE $156.20 )

Just include a check for $307.80 to prepay.

A Special Offer for theSmith Family Located at:

HURRY!!! OFFER EXPIRES 2/28/2011

Sign up with Advance LawnCare Lawn & Tree Care and theSmith Familygets a FREE Grub Treatment(a $140.00 value)

Direct Mail


Custom Signs

Posting SignsStock Signs

TO REORDER CALL 800-422-7478

Don’t just post a sign...Grow Your Business!Posting signs are an excellent and cost-effective way of advertising your business. You can quickly and easily generate new customers from both foot and vehicle traffic. Real Green Systems signs are printed on thick, weather-resistant stock and held securely in place with a rigid plastic step stake that will stand tall day in and day out.

Also, don’t forget to add a QR Code to your signs. Pedestrians can scan your information when out for a stroll. If your service area is along a high-traffic route, passersby

can scan your info while waiting for a green light!

Posting Signs

#1 Software for the Service Industry

Marketing Integration, Direct Mail & List Services

Mobile Technology, Mapping, Scheduling & Routing

Direct Mail, Business Forms, Lawn Signs, & Custom Printing

Contact, Customer & Document Management

Training & Support

Web Access for Your CustomersScan this QR code with your smartphone for quick access to all products at www.realgreen.com
