Who we are

SOSEDEI is an experienced and dynamic business process outsourcing (BPO) firm in Cambodia.

We are dedicated to our vision to be the preferred BPO partner in Cambodia.

At SOSEDEI, we understand and value our clients’ relationships with their end customers. We strive

to provide an excellent service in terms of quality of work, timely delivery, professional behavior,

customer service and value for money. We are committed to provide our world class service

through:

Focus on client satisfaction

Competent and motivated people

Cost-effective operations

What we do

We facilitate our global and local clients in improving their operations by providing voice and non-

voice customer support solutions – phone, email, and live chat. Our core areas can be summarized

in three service lines:

Data collection

Lead generation

Customer support

Featured projects

Customer satisfaction survey for a US multinational that manufactures

agricultural, construction, forestry machinery, diesel engines drivetrains used

in heavy equipment and lawn care equipment – Calls made to Cambodia

and Vietnam

Survey on the access to finance of enterprises on behalf of an European

financial institute and European government body – Calls made to UK,

Germany and Austria

Grammar check/ translation from English to Thai, and more…

Why outsource to Cambodia?

Reduce your operational costs and gain cost benefits

Build your flexible resource capacity and improve your customer responsiveness

Gain access to international language resources (native speakers)

Take advantage of time zone differences

Why outsource to SOSEDEI Cambodia?

No hidden costs

Confidential

Client focus

Experienced and dedicated (call center) management

Western management

Want to know more? Please visit our website www.sosedei.com for more information about

SOSEDEI or send an email to hello@sosedei.com

Data Collection | Lead Generation | Customer Support