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    There are five maturity levels, each a layer in the foundation for ongoing process improvement,designated by the numbers 1 through 5:

    1. Initial

    2. Managed

    SP 1.1 Identify Configuration Items.

    Identify the configuration items, components, and related workproducts that will be placed under configuration management.

    SP 1. !stablish a Configuration "anagement SystemcaSP 1.# Create or $elease %aselinesCreate or release baselines for internal use and for delivery tothe customer.SP .1 Trac& Change $e'uestsTrack change requests for the configuration items.SP . Control Configuration ItemsControl changes to the configuration items.SP #.1 !stablish Configuration "anagement $ecordsEstablish and maintain records describing configuration items.SP #. Perform Configuration (uditsPerform configuration audits to maintain integrity of theconfiguration baselines.

    SP 1.1 !stablish "easurement )b*ectivesEstablish and maintain measurement obectives that arederived from identified information needs and obectives.

    SP 1. Specify "easures!pecify measures to address the measurement obectives.

    SP 1.# Specify +ata Collection and Storage Procedures!pecify how measurement data will be obtained and stored.SP 1. Specify (nalysis Procedures!pecify how measurement data will be analy"ed and reported.

    SP .1 Collect "easurement +ata#btain specified measurement data.

    SP . (naly-e "easurement +ata$naly"e and interpret measurement data.SP .# Store +ata and $esults%anage and store measurement data, measurementspecifications, and analysis results.SP . Communicate $esults&eport results of measurement and analysis activities to allrelevant stakeholders.

    SP 1.1 "onitor Pro*ect Planning Parameters%onitor the actual values of the proect planning parameters

    against the proect plan.SP 1. "onitor Commitments%onitor commitments against those identified in the proect

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    plan.SP 1.# "onitor Pro*ect $is&s%onitor risks against those identified in the proect plan.SP 1. "onitor +ata "anagement%onitor the management of proect data against the proectplan.

    SP 1.5 "onitor Sta&eholder Involvement%onitor stakeholder involvement against the proect plan.

    SP 1. Conduct Progress $evie/sPeriodically review the proect's progress, performance, andissues.SP 1.0 Conduct "ilestone $evie/s&eview the accomplishments and results of the proect atselected proect milestones.SP .1 (naly-e Issues

    Collect and analy"e the issues and determine the correctiveactions necessary to address the issues.SP . Ta&e Corrective (ctionTake corrective action on identified issues.SP .# "anage Corrective (ction%anage corrective actions to closure.SP 1.1 !stimate the Scope of the Pro*ectEstablish a top(level work breakdown structure )*+! toestimate the scope of the proect.SP 1. !stablish !stimates of or& Product and Tas& (ttributesEstablish and maintain estimates of the attributes of the workproducts and tasks.SP 1.# +efine Pro*ect 2ifecycle-efine the proect lifecycle phases on which to scope theplanning effort.SP 1. +etermine !stimates of !ffort and CostEstimate the proect effort and cost for the work products andtasks based on estimation rationale.SP .1 !stablish the %udget and ScheduleEstablish and maintain the proects budget and schedule.SP . Identify Pro*ect $is&s

    Identify and analy"e proect risks.SP .# Plan for +ata "anagementPlan for the management of proect data.

    SP . Plan for Pro*ect $esourcesPlan for necessary resources to perform the proect.SP .5 Plan for 3eeded 4no/ledge and S&illsPlan for knowledge and skills needed to perform the proect.SP . Plan Sta&eholder InvolvementPlan the involvement of identified stakeholders.SP .0 !stablish the Pro*ect Plan

    Establish and maintain the overall proect plan content.

    SP #.1 $evie/ Plans That (ffect the Pro*ect

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    &eview all plans that affect the proect to understand proectcommitments.SP #. $econcile or& and $esource 2evels&econcile the proect plan to reflect available and estimatedresources.SP #.# )btain Plan Commitment

    #btain commitment from relevant stakeholders responsible forperforming and supporting plan e/ecution.

    SP 1.1 )b*ectively !valuate Processes#bectively evaluate the designated performed processesagainst the applicable process descriptions, standards, andprocedures.SP 1. )b*ectively !valuate or& Products and Services#bectively evaluate the designated work products andservices against the applicable process descriptions,standards, and procedures.

    SP .1 Communicate and !nsure $esolution of 3oncompliance IssuesCommunicate quality issues and ensure resolution ofnoncompliance issues with the staff and managers.

    SP . !stablish $ecordsEstablish and maintain records of the quality assuranceactivities.

    SP 1.1 )btain an nderstanding of $e'uirements-evelop an understanding with the requirements providers onthe meaning of the requirements.SP 1. )btain Commitment to $e'uirements#btain commitment to the requirements from the proectparticipants.SP 1.# "anage $e'uirements Changes%anage changes to the requirements as they evolve during theproect.SP 1. "aintain %idirectional Traceability of $e'uirements

    %aintain bidirectional traceability among the requirements andwork products.SP 1.5 Identify Inconsistencies %et/een Pro*ect or& and $e'uirementsIdentify inconsistencies between the proect plans and workproducts and the requirements.SP 1.1 +etermine (c'uisition Type-etermine the type of acquisition for each product or productcomponent to be acquired.SP 1. Select Suppliers!elect suppliers based on an evaluation of their ability to meetthe specified requirements and established criteria.

    SP 1.# !stablish Supplier (greementsEstablish and maintain formal agreements with the supplier.SP .1 !6ecute the Supplier (greement

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    support group.SP 1.# !stablish an )rgani-ational Training Tactical Plan!stablish and maintain an organi-ational training tactical plan.SP 1. !stablish Training Capability!stablish and maintain training capability to addressorgani-ational training needs.SP .1 +eliver Training

    +eliver the training follo/ing the organi-ational training tacticalplan.SP . !stablish Training $ecords!stablish and maintain records of the organi-ational training.SP .# (ssess Training !ffectiveness(ssess the effectiveness of the organi-ation8s trainingprogram.

    SP 1.1 +etermine Integration Se'uence+etermine the product component integration se'uence.SP 1. !stablish the Product Integration !nvironment!stablish and maintain the environment needed to support the

    integration of the product components.SP 1.# !stablish Product Integration Procedures and Criteria!stablish and maintain procedures and criteria for integrationof the product components.SP .1 $evie/ Interface +escriptions for Completeness$evie/ interface descriptions for coverage and completeness.SP . "anage Interfaces"anage internal and e6ternal interface definitions, designs, andchanges for products and product components.SP #.1 Confirm $eadiness of Product Components for IntegrationConfirm, prior to assembly, that each product componentre'uired to assemble the product has been properly identified,functions according to its description, and that the productcomponent interfaces comply /ith the interface descriptions.SP #. (ssemble Product Components(ssemble product components according to the productintegration se'uence and available procedures.SP #.# !valuate (ssembled Product Components!valuate assembled product components for interfacecompatibility.SP #. Pac&age and +eliver the Product or Product ComponentPac&age the assembled product or product component anddeliver it to the appropriate customer.

    SP 1.1 !licit 3eeds

    !licit sta&eholder needs, e6pectations, constraints, andinterfaces for all phases of the product lifecycle.SP 1. +evelop the Customer $e'uirementsTransform sta&eholder needs, e6pectations, constraints, andinterfaces into customer re'uirements.SP .1 !stablish Product and Product Component $e'uirements!stablish and maintain product and product componentre'uirements, /hich are based on the customer re'uirements.SP . (llocate Product Component $e'uirements(llocate the re'uirements for each product component.SP .# Identify Interface $e'uirementsIdentify interface re'uirements.

    SP #.1 !stablish )perational Concepts and Scenarios!stablish and maintain operational concepts and associatedscenarios.SP #. !stablish a +efinition of $e'uired ;unctionality

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    !stablish and maintain a definition of re'uired functionality.

    SP #.# (naly-e $e'uirements

    $naly"e requirements to ensure that they are necessary and sufficient.

    SP #. (naly-e $e'uirements to (chieve %alance

    $naly"e requirements to balance stakeholder needs and constraints.

    SP #.5

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    SP #.1 Implement the +esign

    Implement the designs of the product components.

    SP #. +evelop Product Support +ocumentation

    -evelop and maintain the end(use documentation.

    SP 1.1 Select Products for

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    be included in the organi"ations process(performanceanalyses.

    SP 1.3 Establish Quality and Process-Performance ObjectivesEstablish and maintain quantitative obectives for quality andprocess performance for the organi"ation

    SP 1. Establish Process-Performance !aselinesEstablish and maintain the organi"ation's process(performancebaselines.

    SP 1." Establish Process-Performance ModelsEstablish and maintain the process(performance models for theorgani"ations set of standard processes

    SP 1.1 Establish the Project#s ObjectivesEstablish and maintain the proects quality and processperformanceobectives.

    SP 1.2 $om%ose the &efined Process!elect the subprocesses that compose the proects definedprocess based on historical stability and capability data.

    SP 1.3 Select the Sub%rocesses that 'ill !e Statistically Mana(ed

    !elect the subprocesses of the proect's defined process thatwill be statistically managed.

    SP 1. Mana(e Project Performance%onitor the proect to determine whether the proectsobectives for quality and process performance will besatisfied, and identify corrective action as appropriate

    SP 2.1 Select Measures and )nalytic *echni+ues!elect the measures and analytic techniques to be used instatistically managing the selected subprocesses.

    SP 2.2 )%%ly Statistical Methods to ,nderstand ariationEstablish and maintain an understanding of the variation of the

    selected subprocesses using the selected measures andanalytic techniques.

    SP 2.3 Monitor Performance of the Selected Sub%rocesses%onitor the performance of the selected subprocesses todetermine their capability to satisfy their quality and processperformanceobectives, and identify corrective action asnecessary.

    SP 2. ecord Statistical Mana(ement &ata&ecord statistical and quality management data in theorgani"ations measurement repository

    5. Optimizing

    SP 1.1 Select &efect &ata for )nalysis!elect the defects and other problems for analysis.

    SP 1.2 )naly/e $ausesPerform causal analysis of selected defects and other problemsand propose actions to address them.

    SP 2.1 0m%lement the )ction Pro%osals

    Implement the selected action proposals that were developed incausal analysis.

    SP 2.2 Evaluate the Effect of $han(es

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    Evaluate the effect of changes on process performance.

    SP 2.3 ecord &ata&ecord causal analysis and resolution data for use across theproect and organi"ation.

    SP 1.1 $ollect and )naly/e 0m%rovement Pro%osals

    Collect and analy"e process( and technology(improvementproposals.

    SP 1.2 0dentify and )naly/e 0nnovationsIdentify and analy"e innovative improvements that couldincrease the organi"ations quality and process performance.

    SP 1.3 Pilot 0m%rovementsPilot process and technology improvements to select whichones to implement

    SP 1. Select 0m%rovements for &e%loyment!elect process and technology improvements for deploymentacross the organi"ation.

    SP 2.1 Plan the &e%loyment

    Establish and maintain the plans for deploying the selectedprocess and technology improvements.

    SP 2.2 Mana(e the &e%loyment%anage the deployment of the selected process andtechnology improvements

    SP 2.3 Measure 0m%rovement Effects%easure the effects of the deployed process and technologyimprovements.