Spring 2013 Corporate Training Guide

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The SouthArk Center for Workforce Development at South Arkansas Community College serves as a link between the college and area businesses, industries and government agencies. Customized training is developed in response to a specific demand by local business and industry. SouthArk offers customized programs and pre-employment training to help your business excel in today’s highly competitive economy. Training can be delivered at SouthArk or your business. Corporate headquarters and manufacturers located in El Dorado can benefit from EWTP grants where part of your training dollars will be reimbursed. We will write the grant for you and take care of all the paperwork making your training budget stretch further. Let us know your needs so we can help with training solutions. We are often able to find other companies with similar needs to help share training costs.

CONTENTS COMPUTER:::pp.3-5

SAFETY & SKILLS:::pp.6-12

SPANISH:::p.13

PROFESSIONAL DEVELOPMENT:::pp. 14-16

ENROLLMENT INFORMATION:::p. 17

TRAINING CONSORTIUM:::p. 18

Office Administration: Jamie McConathy, Dean of Continuing Education. [email protected]. 870.864.7193.

Sherri Whitehead, Senior Coordinator. [email protected]. 870.864.8453. Tara Anglin, Community Education Coordinator. [email protected]. 870.864.8456.

Terry Jones, Administrative Specialist. [email protected]. 870.864.7192.


COMPUTER

Microsoft Excel Level 1 Instructor: Rhonda Williams Byrd Wednesday, February 6 from 8:30 am - 4:30 pm Tuesday, March 26 from 8:30 am – 4:30 pm SouthArk CFWD, Room 110 Fee: $129/student You have basic computer skills such as using a mouse, navigating through windows, and surfing the net. You have also used paper-based systems to store data that you run calculations on. You now want to migrate that data to an electronic format. In this course, you will use Microsoft Office Excel 2007 to manage, edit, and print data. You will create and edit basic worksheets and workbooks.

Microsoft Excel Level 2 Instructor: Rhonda Williams Byrd Tuesday, March 5 from 8:30 am - 4:30 pm SouthArk CFWD, Room 110 Fee: $129/student In Microsoft Office Excel 2007: Level 1, you created, edited, formatted, and printed basic spreadsheets. You now have a need to streamline repetitive tasks and display spreadsheet data in more visually effective ways. In this course, you will use Microsoft Office Excel 2007 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas. You will apply visual elements and advanced formulas to a worksheet to display data in various formats. The target students for this course are students who desire to gain the skills necessary to create templates, sort and filter data, import and export data, analyze data, and work with Excel on the web. Students should already have knowledge of the basics of Excel, including how to create, edit, format, and print basic worksheets.

Microsoft Excel Level 3 Instructor: Rhonda Williams Byrd Thursday, April 11 from 8:30 am - 4:30 pm SouthArk CFWD, Room 110 Fee: $129/student This course covers how to use Excel for a variety of problem-solving tasks. Included are using Excel as a database, utilizing conditional formatting, data validation, the data series, and the data table; outlining and subtotaling; paste special with calculations; consolidating; programmatic formulas including VLOOKUP, HLOOKUP, ISERROR, and nested IF statements with AND and OR; and pivot tables and charts. Microsoft Excel Level 4 Instructor: Rhonda Williams Byrd Thursday, May 2 from 8:30 am - 4:30 pm SouthArk CFWD, Room 110 Fee: $129/student This course is designed for the high-end Excel user who wants to expand the use of Excel to include more database techniques. Included in this level are importing and exporting data into and out of Excel; goal seeking ad scenarios; creating one- and two- variable tables; auditing formulas; and worksheet and workbook protection, including multiple user settings. Students should have a good working knowledge of Excel. Interested in teaching a non-credit course?

Share your skills and experience by leading one of our existing courses or helping develop a new one. We welcome a wide range of

experienced professionals from a variety of backgrounds. If you are interested in teaching a non-credit course, please contact Jamie

McConathy at 870.864.7193 or [email protected]


Desktop Publishing Instructor: Rhonda Williams Byrd Tuesday, January 29 from 8:30 am - 4:30 pm SouthArk CFWD, Room 110 Fee: $129/student Go beyond documents in Microsoft Word, and learn to create flyers, brochures, business cards and letterhead, calendars, newsletters, labels of all sizes, certificates, and much more. Students are encouraged to bring a USB drive to store their work to take with them.

Making Videos with PowerPoint Instructor: Rhonda Williams Byrd Wednesday, March 6 from 8:30 am – 12:30 SouthArk CFWD, Room 110 Fee: $79/student You’ve used PowerPoint to create wonderful presentations. In Making Videos with PowerPoint you can turn those presentations into videos! We will explore PowerPoint content, adding animations, adding sound and narration, and packaging it all together as a video. Students are encouraged to bring a USB drive to store their work to take with them.

Excel Macros Instructor: Rhonda Williams Byrd Tuesday, May 7 from 8:30 am - 4:30 pm SouthArk CFWD, Room 110 Fee: $129/student This course covers automating everyday tasks in Excel. Included are the developer tab in the ribbon; recording, editing and deleting Macros; creating Macro buttons; macros in a database setting; beginning VBA using the Visual Basic code window. This course is a prerequisite for the Visual Basic for Applications (VBA) class. Students attending this class should be advanced Office users.

Microsoft Project Instructor: Rhonda Williams Byrd Tuesday, May 28 from 8:30 am - 4:30 pm SouthArk CFWD, Room 110 Fee: $129/student In this course, you will use Microsoft Project to plan and manage projects. We will examine tasks, resources, and project timeline and work options. This course is designed to assist those who manage people, materials, or a combination of both, to better oversee uses and allocations of resources and time.

Microsoft Office Access Boot Camp Instructor: Rhonda Williams Byrd Thursday, June 20 from 8:30 am - 4:30 pm and Friday, June 21 from 8:00 am - Noon SouthArk CFWD, Room 110 Fee: $399/student Topics covered include: Table field properties with lookup values, yes/no values, validation rules, default values, pick-date calendars, and input masks; advanced querying with user defined parameters, update and make table queries; form controls, layout and design; report controls with calculated fields; and labels; designing and implementing subforms and split forms; indexes; importing and exporting data; hyperlinks; database security; and customizing the navigation pane. E-mail [email protected] for full course details.

mailto:[email protected]


Microsoft Excel/Access Hybrid Instructor: Rhonda Williams Byrd Wednesday, June 26 from 8:30 am - 4:30 pm SouthArk CFWD, Room 110 Fee: $129/ student If you are looking to automate repetitive tasks in Excel or Access, then this class will get you up and running. Students will get an overview on creating Macros with the recorder, edit and debug macros with the Visual Basic Editor, capture user input, and work with data tables. Students will be introduced to the concepts related to programming VBA, such as Objects and the Object library, Methods and Properties, proper method of Declaring Variables and running other macros from within a macro. A thorough grasp of Excel or Access features through at least an intermediate level is necessary for attending this class.

William Byrd Byrd is a Professor of Computer Science at Pulaski Technical College. He has completed Cyber Terrorism training by Homeland Security and the National Science Foundation, and is a First-Line Responder in the event of a cyber-terrorism attack. Working with heads of industry and state developing continuity plans in the event of compromised data, he also conducts training classes on all levels of cyber security and database security. Byrd’s certifications include: Microsoft Certified System Developer (MCSD), Microsoft Certified System Engineer (MCSE), Microsoft Certified Partner, CompTIA A+, CompTIA Network+, CompTIA Security+, Apple Developer, Apple Partner, Cyber Security First-Line Responder, and Homeland Security Anti-Cyber-Terrorism Responder and Trainer.

Rhonda Williams Byrd Byrd is a Corporate Trainer and Business Coach who has developed an expansive client base over the state of Arkansas. She is also an Adjunct Professor of Computer Science at Arkansas State University, South Arkansas Community College, North Arkansas Community College, Criminal Justice Institute of the University of Arkansas System, and others. Byrd has over 18 years’ experience teaching computer applications, developing course curriculum, and designing and developing online course content. She is also a Specialist in Instruction of Underserved Markets, a Certified Classroom Teacher of Secondary Education, and a Certified Law Enforcement Instructor. Byrd's certifications include: Microsoft Certified Application Specialist, Microsoft Certified Trainer, Microsoft Certified Partner, Adobe Certified Trainer, and Top Level Security Clearance with the National Crime Information Center (NCIC) and Arkansas Crime Information Center (ACIC) crime databases.

COMPUTER INSTRUCTORS

Grant Opportunities for Business and Industry Thursday, February 28 11:30 a.m.-1:30 p.m. Lunch will be served. SouthArk Center for Workforce Development, 3698 E. Main Guest speaker: Steve Sparks, Director of the Existing Business Resource Division, Arkansas Economic Development Commission. Please join us to learn more about grant opportunities specifically for business and industry in the state of Arkansas. Director Sparks will share about programs such as the Existing Workforce Training Program (EWTP) and the Business and Industry Training Program (BITP) in addition to answering your questions. For more information or to RSVP, contact Jamie McConathy at 864.7193 or [email protected].


SAFETY & SKILLS TRAINING

BOOT CAMP Basic Operator Orientation Training BOOT Camp will offer an introduction to what process technology is like utilizing the H.O.T. unit (Hands On Trainer). Each course is limited to 20 students and advance registration is required. Students successfully completing the course will receive a certificate.

$150/student

Instructor: Mike Meadows

8-Hour HazWoper Refresher Instructor: Steve Hyde Thursday, January 17 Thursday, March 7 8:00 am – 5:00 pm SouthArk CFWD, Room 141 $50/student This one-day course meets the requirements in OSHA 29 CFR 1910.120 for eight hours of annual refresher training for workers at hazardous waste sites. A 24-hour HazWoper initial training is a required prerequisite for taking the 8 hour HazWoper Refresher. If someone has gone two years without refresher training, they need to retake the initial HazWoper course.

8-Hour HazWoper/C-Stop Combos Instructor: Steve Hyde January 10 ::: February 5, 7, 12, 14, 21 ::: March 5, 7, 28 ::: April 2, 4 ::: May 9, 23 Each class will meet from 8 a.m.-5 p.m. SouthArk CFWD, Room 141 $50/student This one-day course meets the requirements in OSHA 29 CFR 1910.120 for eight hours of annual refresher training for workers at hazardous waste sites and allows contractor employees to earn their C-STOP badges for entrance into participating company gates. A 24-hour HazWoper initial training is a required prerequisite for taking the 8 hour HazWoper Refresher. If someone has gone two years without refresher training, they need to retake the initial HazWoper course.

TOPICS COVERED Safety Drawings Overview Valves Tanks Pumps Heat Exchangers Vessels Instrumentation Sampling DCS / Control LOTO Review Startup Unit

BOOT Camp Spring 2013 Schedule Tuesday- Thursday, February 12-14 Tuesday- Thursday, March 5-7 Tuesday- Thursday, April 2-4

Tuesday-Thursday, May 7-9

BOOT Camp will be held in the SouthArk Center for

Workforce Development. Classes will meet from

8:00 am – 4:00 p.m. each day.


24-Hour HazWoper Instructor: Steve Hyde Monday-Wednesday, January 14-16 from 8:00 am - 5:00 pm Monday-Wednesday, February 25-27 from 8:00 am - 5:00 pm Monday-Wednesday, April 29-May 1 from 8:00 am – 5:00 pm SouthArk CFWD, Room 141 $180/student This course covers broad issues pertaining to hazard recognition at work sites. OSHA developed the HAZWOPER program to protect workers at hazardous sites and devised extensive regulations to ensure their safety and health. This course, while identifying different types of hazards, also suggests possible precautions and protective measure to reduce or eliminate hazards at the work place.

24-Hour HazWoper/C-Stop Combos Instructor: Steve Hyde Monday-Wednesday, January 28-30 from 8:00 am - 5:00 pm Monday-Wednesday, March 11-13 from 8:00 am - 5:00 pm Monday-Wednesday, May 13-15 from 8:00 am- 5:00 pm SouthArk CFWD, Room 141 $180/student This course covers broad issues pertaining to the hazard recognition at work sites. OSHA has developed the HAZWOPER program to protect the workers at hazardous sites and devised extensive regulations to ensure their safety and health. This course, while identifying different types of hazards, also suggests possible precautions and protective measure to reduce or eliminate hazards at the work place. This course also allows contractors to earn their C-STOP badges for entrance into participating company gates.

40- Hour HazWoper Instructor: Steve Hyde Monday-Friday, April 8-12. Class will meet from 8-6 Monday-Thursday and 8-Noon on Friday. SouthArk CFWD, Room 141 $297/ student This course is specifically designed for workers who are involved in clean-up operations, emergency response operations, and storage, disposal, or treatment of hazardous substances or uncontrolled waste sites. Topics include protection against hazardous chemicals, elimination of hazardous chemicals, safety of workers and the environment, and OSHA regulations. This course covers topics included in 29 CFR. Introduction to Programmable Logic Controllers Thursdays, February 28-April 4 6-8 p.m. Instructor: Tim Hogue Fee: $250/ student (Includes Text) This course provides students with a foundational understanding of PLCs in a hands-on format. Students will learn to interpret input/output diagrams and ladder logic, become acquainted with PLC functions, components, circuitry, testing of PLC programs and troubleshooting a PLC system.


C-STOP (Contractor Safety Training Orientation Program) Instructor: Varies SouthArk CFWD, Room 134 Fee: $50/student The C-Stop program meets a significant portion of the OSHA mandated contractor requirements. This increases safety-training efficiency for the contract employee due to a reduction in redundant information being presented. However, the C-Stop program is not meant to relieve contract companies of all training responsibilities. There are elements of the standards that require the contractor to provide employer specific information regarding policy and procedures as well as some hands on training on specific equipment. All subjects are covered at the orientation level. Contractors are required to take this training to receive a C-STOP badge to enter the plants of Lion Oil, Chemtura, El Dorado Chemical, DuPont, Albemarle, Entegra, Clean Harbors, Tetra, Georgia Pacific. These companies also accept similar contractor safety orientation programs such as Basic Orientation Plus recognized by the Association of Reciprocal Safety Council within the past 12 months. The site-specific training for some of these plants is also offered. Two day advance registration is required or a late registration fee is charged. Check-in and photos are taken starting at 8:30 a.m. and classes begin at 9:00 a.m. Registration deadline is 2 business days prior to the class date. This is a ONE DAY course offered on the following days:

January: 7, 8, 9, 10, 14, 15, 16, 17, 22, 23, 24, 28, 29, 30, 31 February: 4, 5, 6, 7, 11, 12, 13, 14, 18, 19, 20, 21, 25, 26, 27, 28 March: 4, 5, 6, 711, 12, 13, 14, 18, 19, 20, 21, 25, 26, 27, 28 April: 1, 2, 3, 4, 8, 9, 10, 11, 15, 16, 17, 18, 22, 23, 24, 25, 29, 30 May: 1, 2, 6, 7, 8, 9, 13 14, 15, 16, 20, 21, 22, 23, 28, 29, 30 C-Stop instructors include Steve Hyde, Bill Lee, Mike Meadows, and Ron Palculict 2012 NFPA 70E: ARC FLASH AWARENESS Instructors: Jim Jones and Russell Sanders, El-Ark Tuesday, February 12 from 8:00 am - Noon Thursday, April 4 from 8:00 am - Noon Fee: $240/student (materials included) This course provides the foundation for more advanced electrical safety courses. Participants will learn the importance of safe electrical practices, how current standards apply to a facility, and how to ensure your company meets OSHA standards.

ARC FLASH FOR MANAGEMENT Instructors: Jim Jones and Russell Sanders, El-Ark Offered on demand. Fee: $240/student (materials included) Instructors: Jim Jones and Russell Sanders, El-Ark This course is a more advanced electrical safety course intended for those in management positions.

CUSTOMIZED TRAINING

SouthArk offers customized programs and pre-employment training to help your business excel in today’s highly competitive economy! Training can be delivered at SouthArk or your business. Corporate headquarters and manufacturers located in El Dorado can benefit from EWTP grants where part of your

training dollars will be reimbursed. We will write the grant for you and take care of all the paperwork making your training budget stretch further. Let us know your needs so we can help with training

solutions. We are often able to find other companies with similar needs to help share training costs. Contact us for a free consultation at 864-7192 or [email protected]


CERTIFIED FIBER OPTICS TRAINING WHO SHOULD ATTEND

Current fiber optics technicians and specialists seeking certification

Current fiber workers who want to expand their technical knowledge

People who plan to enter the fiber optics field

FIBER OPTIC ASSOCIATION APPROVED TRAINING

The SouthArk Center for Workforce Development, in partnership with BDI DataLynk (FOA Approved School # 208), will

begin offering certified fiber optics training in the Spring of 2013. FOA certifications are widely respected for their

comprehensive coverage of the knowledge, skills and abilities course members need, a result of the FOA having access to

the most experienced and knowledgeable people in fiber optics to help develop FOA programs. Schools cover subjects

appropriate to the course description, providing proper course materials and FOA-certified instructors.

Certified Fiber Optics Technician Course (CFOT)

Monday-Wednesday, April 15-17 from 8 am - 5 pm (lunch is on your own)

Cost: $700 (Fee includes course materials and certification exam)

Location: SouthArk Center for Workforce Development, Room 121

This introductory 3-day fiber optic tech course is designed for anyone interested in becoming a Certified Fiber Optic

Technician. This Fiber Optic Training combines theory and 85% hands-on activities to prepare the student to take the

CFOT (Certified Fiber Optic Technician) test that is sanctioned by the FOA (Fiber Optics Association) and given and

graded the final class day. This course also introduces the student to industry standards governing FTTD (Fiber To The

Desk), FTTH (Fiber To The Home), K-12 (Schools), and explains Zone Vs. Distribution Cabling. Students will learn how to

identify fiber types, recognize various connectors used in fiber installation; and install, terminate, splice, and properly

test installed fiber cable to existing standards. This program explores the history and future of fiber optics and fiber

optics capabilities, and cost of installation. Anyone interested in becoming a Certified Fiber Optics Technician should

attend this class. Upon successful completion, this program is recognized for BICSI CECs (Continuing Education Credits):

RCDD 21, Installation 12. Course fee includes all books study materials, and CD. Prerequisites: Basic Computer

Knowledge

Certified Fiber Optics Specialist in Testing and Maintenance (CFOS/T)

Thursday-Friday, April 18-19 from 8 a.m. - 5 pm (lunch is on your own)



Course fee includes study materials, CD, and textbook: FOA Reference Guide to Fiber Optics by Jim Hayes.

This 2-day (16-hour) program is designed to offer specialist fiber optics training to anyone involved with the testing and

maintenance of fiber optics networks. This advanced fiber optics training is strictly a practical course, but includes more

background information than is typical in basic courses to allow the student to understand what they are testing and

how to troubleshoot problems in long-haul and short-haul fiber optics networks. One of the most important points of

the program is to teach current day technology. Too many courses teach obsolete theory and practice, out of obsolete

textbooks! This course will teach differences between applications (telco/CATV/LAN, etc.) so the student can


intelligently work in today's fiber optics cable environment. Another focal point in the program is to offer a general,

easy to understand approach to fiber optics testing standards. We attempt to explain the variety of testing standards,

equipment and technological approaches used in fiber network testing and how to choose among them. Many courses

are criticized because they are too specific or prejudiced to one application, technology or manufacturer. We explore

the overall spectrum of testing and maintenance of fiber optics networks and strive to provide a better comfort level for

our students with regards to testing and maintenance of both single mode and multi mode fiber optics networks.

Subject matter includes a detailed study of ANSI/TIA/EIA-526-14A, OTDR Fundamentals and Uses, OTDR Vs. Insertion

Loss Testing, Return Loss Testing, and Proper Maintenance of High-Performance Fiber Networks. The Certified Fiber

Optics Specialist/Testing Exam is given and graded the final day of class. Course fee includes all study materials,

consumables, manuals, and PC-Based OTDR Simulator. Program provides for 75% hands-on activities.

Prerequisites: FOA CFOT Course or any other Formal Fiber Optics Training Course within previous 6 months, or 1 Year

Fiber Optics Related Experience.

Certified Fiber Optics Specialist in Splicing (CFOS/S)

Saturday-Sunday, April 20-21 from 8 am - 5 pm (lunch is on your own)



Course fee includes study materials, CD, and textbook: FOA Reference Guide to Fiber Optics by Jim Hayes.

Want to be certified as proficient in installing and making mechanical and fusion splices according to industry standards?

Open to anyone, this 2-day, 85% hands-on program will teach you the importance of high performance splicing and the

points necessary to achieve these splices. Classroom activities include training in both fusion and mechanical splicing of

both single and multimode fiber optic cables. In addition to basic splicing activities, you will be required to correctly and

efficiently install spliced fibers into splice trays and trays in various enclosures and to demonstrate proficiency in

interpretation of splice loss using OTDR splice traces. If you pass the FOA (Fiber Optics Association) exam given and

graded on the final day of class, you become registered with the FOA as a Certified Fiber Optic Specialist in Splicing

(CFOS/S). To take this exam, you must already have taken the CFOT exam or else take it during class (for an extra fee).

This course is accredited by BICSI for 14 RCDD & 14 Installer Level 2/Technician CECs.

Suggested Prerequisites: CFOT Course or any other formal Fiber Optics training course within previous 6 months, or one

year of Fiber Optics-related experience, especially experience with fiber preparation, termination, and testing and a

thorough knowledge of fiber optic safety practices.

APPRENTICESHIP SCHOOLS

VEGA DTMs (PACTware) Training Instructor: VEGA representative

SouthArk is pleased to host both the El Dorado Plumbing Apprenticeship School and the South Arkansas Electrical Apprenticeship School. Classes are held at the SouthArk Center for Workforce Development. For more information about class dates, rules, and registration contact Sherri Whitehead at 864-8453 or [email protected].


VEGA DTMs (PACT ware) Training Monday, February 18 from 8-5 and Tuesday, February 19 from 8-Noon ****Limited to 10 participants**** SouthArk CFWD, Room 121 Fee: $639/ student. AM snack, lunch, and PM snack included. This class is designed for operators, technicians, and instrument engineers who have responsibility for VEGA instruments. Individuals will become familiar with the start-up, operation, calibration, and troubleshooting techniques to gain an overall understanding of the interaction between the process and the measuring device.

BOILER OPERATION Instructor: Tim Hogue Tuesdays, March 4-25 from 6:00 - 9:00 pm SouthArk CFWD, Room 121 Fee: $250/ student (includes text) This 12 hour course is designed to provide participants with the knowledge to safely and efficiently operate boilers. This course also prepares students for the state boiler operator’s licensing exam. 10 HOUR OSHA CONSTRUCTION OUTREACH Instructor: Steve Hyde This course is designed for construction workers and anyone involved in the construction industry. OSHA recommends outreach training program courses as an orientation to occupational safety and health for workers covered by OSHA 29 CFR 1926. Workers must receive additional training, when required by OSHA standards, on the specific hazards of the job. Upon successful completion of the course, participants will receive an OSHA 10-hour construction outreach completion card within 4-6 weeks. This course is offered on demand. Contact Sherri Whitehead at 864-8453 or [email protected] for more information. 30 HOUR OSHA CONSTRUCTION OUTREACH Instructor: Steve Hyde This course is a comprehensive safety program specifically designed for safety directors, foremen, and field supervisors. The program provides complete information on OSHA compliance issues. OSHA recommends the 30 hour outreach training course as an orientation to occupational safety and health for workers covered by OSHA 29 CFR 1926. Construction workers must receive additional training, when required by OSHA standards, on specific hazards of the job. Participants will receive an OSHA 30 hour construction outreach course completion card within 4-6 weeks. This course is offered on demand. Contact Sherri Whitehead at 864-8453 or [email protected] for more information. FIRST AID/ CPR/ AED This course gives individuals the knowledge and skills necessary to recognize and provide basic care for breathing, cardiac emergencies, injuries and sudden illnesses, including how to use an automated external defibrillator (AED) for victims of sudden cardiac arrest, until advanced medical personnel arrive and take over. There are no prerequisites for this course. The course lasts approximately 9 hours and is offered on demand. Contact Sherri Whitehead at 864-8453 or [email protected] for more information.


Steve Hyde A retired industrial safety engineer from Lockheed Martin with over 20 years experience, Steve Hyde has been teaching a variety of safety courses for SouthArk since 2003. A certified CPR and first aid trainer, Hyde also holds certifications in hazardous waste operations and emergency response as well as both 10 and 30 hour OSHA construction outreach.

Tim Hogue Tim Hogue currently serves as a maintenance process specialist at Entegra. Holding an A.A.S. in Industrial Electronics Technology, he also has a technical certificate in refrigeration and is currently pursuing a B.S. in Electrial Engineering Technology. He is a licensed industrial maintenance electrician, residential master electrician, and high pressure boiler operator. Hogue holds EPA certification in handling and reclaiming refrigerants as well as certifications in the areas of reliability centered maintenance and root cause analysis. Hogue is also qualified to teach the following on demand: Electricity (basic and advanced), Motors and Controls, Programmable Logic Controllers, General Maintenance, and Refrigeration (HVAC). Interested in offering courses in these areas? Call 864-7193 or e-mail [email protected].

Bill Lee Having retired from El Dorado Chemical after 35 years of safety work in chemical plants, Bill Lee currently serves as one of our C-STOP instructors. Lee is certified to teach hazwoper, forklift operation, and general safety courses. His areas of specialization include confined space training and air monitoring.

Mike Meadows Meadows recently retired from Lion Oil where he served over 20 years as a safety engineer. He currently serves as a C-STOP instructor.

Ron Palculict A chemical engineer, Palculict recently retired from Lion Oil after 18 years where he served most recently as the Safety and Security Manager. Palculict currently serves as a C-STOP instructor.

SAFETY & SKILLS INSTRUCTORS

Bring your lunch and join us for the Spring 2013 Noon Symposia Series...

Mardi Gras: Tuesday, February 12 with Catherine Harrell Let’s Talk Turkeys: Thursday, March 7 with Laura Rogers, AGFC Healthy Living for Seniors: Thursday, March 28 with Margaret Gray, MCSA Local Author, Richard Mason: Tuesday, April 9 Snakes in Arkansas: Eric Maynord, Delta Rivers Nature Center

Noon Symposia are free of charge and held at the SouthArk Library Auditorium (300 S. West Ave.). Doors open at Noon. Program begins at 12:15 and ends at 1 pm. Attendees are encouraged to bring their lunches. Drinks and desserts provided by SouthArk. Please RSVP to [email protected] or 864.7192.

Take a Break!

mailto:[email protected]


SPANISH

Spanish for Safety Supervisors Instructor: Osman Latino Offered on demand. Available on site weekdays or nights. Learn the fundamentals of effectively communicating in the workplace. The instructor will cover general workplace terminology such as common phrases, numbers, warnings, areas, and materials. In addition, emergency situations and preparedness are addressed. A basic proficiency test will be administered at the completion of this course.

English for Manufacturing, Industrial, and Agricultural Workers (Trabajadores Industriales) Instructor: Osman Latino Offered on demand. Available on site weekdays or nights. This course will teach Spanish speaking employees basic expressions, questions, directions, numbers, measures, and safety terminology. Supplemental curriculum specific to your company can be developed.

Emergency Spanish for Firefighters This program prepares non-Spanish-speaking firefighters, paramedics, and EMTs to respond to fire, chemical, and still alarms where only Spanish is spoken. By learning a variety of commands, firefighters can take charge of the situation and direct victims and other bystanders to safety. No prior knowledge of Spanish necessary.

Spanish for Banking Spanish for Banking is a comprehensive Spanish language program that provides immediate access to functional language skills for non-Spanish-speaking bank personnel. The language component utilizes phonetic encoding to address the most important Spanish commands, questions, and phrases pertinent to daily banking interactions. No prior knowledge of Spanish necessary. With Spanish for Banking, you will be able to do the following (and more) in Spanish: Welcome clients; exchange holiday and special greetings; express and receive dollar amounts and dates; cash checks; assist with deposits and withdrawals; exchange currency; sell money orders, certified checks, and traveler’s checks; verify identification; and obtain basic information.

Spanish for Law Enforcement Officers Upon completion of this course, you will be able to utilize Spanish in order to do the following: Greet, leavetake, and employ basic courtesy phrases; utilize communication strategies and questions to negotiate a mutual level of understanding with Spanish-speakers; identify yourself and others; engage in routine car stops; search vehicles; issue routine traffic citations; issue body commands; conduct pat downs and arrests; search individuals; attend to medical emergencies and accidents; collect personal information from suspects, victims, or witnesses; and serve search and arrest warrants. You will also gain a basic understanding of various differences between U.S. and Latino cultures that are important to know in order to avoid possible misunderstandings.

Osman Latino A native of Nicaragua, Latino holds a Bachelor of Foreign Language in English with a concentration in Interpretation, Education, and Translation from the National A. University of Nicaragua. He has 9 years experience interpreting for various organizations including the Baptist Medical Missions of America and Friends of San Juan de Oriente in Sacramento. Latino currently resides in El Dorado where he serves as a part-time adjunct Spanish Instructor for SouthArk.

Workplace Spanish and English classes may be conducted on-site and industry specific curriculum can be developed. Call Jamie McConathy at 864-7193 or e-mail [email protected] for more information.


PROFESSIONAL DEVELOPMENT

LEADERSHIP COURSES WITH FILA BERTRAND LEADING PROJECTS SUCCESSFULLY March 8 from 9-Noon $39/person Learn how to manage collaboration and deliver projects successfully. Specific topics include:

Project management process and collaboration Establishing project governance Categorizing, scoring, and selecting the right projects Communication- The basis for project success

LEADING EFFECTIVE MEETINGS March 15 from 9-Noon $39/person Learn how to plan and lead effective meetings. Specific topics include:

The art of meeting less Agenda development and selection of appropriate items Selecting the right meeting format How to deal with difficult team members

LEADERSHIP AS AN ATTAINABLE SKILL April 12 from 9-Noon $39/person Specific topics covered in this introductory leadership course include:

Assessing personal leadership tendencies and personality factors Reviewing eight leadership skill sets Assessing the qualities we admire in leaders

Please note, each course is limited to 12 participants About the Instructor… Filadelfo Bertrand offers about a decade of management and leadership experience in the petroleum retail industry.

Beginning his career in the forefront of the industry as a District Manager, Fila developed the skills to pioneer sales and

operational management techniques as a district manager, successfully directing multimillion dollar retail operations.

Currently serving as a Retail Automation Manager, Bertrand oversees all corresponding functions of a project

management office assisting executive management with enterprise wide project development and implementation

with an annual IT project portfolio of up $10MM.

Throughout his career, Fila has capitalized on job challenges to strengthen his leadership and management skills across

multiple areas of the petroleum retail industry while developing an academic interest for organizational change. He is a

certified Project Management Professional by the Project Management Institute and also holds a certification in ITIL

Service Management Foundation from APMG-International. He received two bachelor’s degrees in Management and

Marketing from University of the Ozarks and holds a M.B.A in Business Ethics from Harding University.

In addition to leading enterprise initiatives for a Fortune 500 company and as part of his continuous search for learning,

Fila is currently pursuing a PhD degree in Management from Northcentral University in Prescott Valley, Arizona.


Fundamentals of 5 Dynamics Thursday, February 28 from 9:00 am – 12:30 pm Instructor: David Zweig, VP, Consulting Services, 5 Dynamics Limited to 20 students 5 Dynamics is a proprietary method—a framework in the sense that Six Sigma is a framework—for matching the natural energies of people with their work and with each other, to achieve better business results, engagement, and personal satisfaction. Employees will use more of their latent talents, and spend less time, effort, and focus on personality (a sinkhole for profits) and more on productivity. By identifying Dynamics, what a project or task needs at any given moment, employees learn to align those Dynamics with their own Energies, the ways in which people prefer to get things done, collaborate, and learn. Clearly focused on the work and complementing each other’s strengths, employees increase the return and decrease the waste and friction of the “people side” of your operations. 5 Dynamics has proven effective in a wide variety of industries, including hospitals and healthcare, insurance, consumer products, enterprise software, hardware, pharmaceuticals, biotech, consumer internet and social networking sites, and many more. About the instructor: A graduate of Yale College and Harvard Business School, David Zweig is the co-author of Money for Nothing: How CEOs and Boards are Bankrupting America. Former President of 5 Dynamics, Zweig led the team that architected and developed their software application as well as creating a unique system of dyadic reporting between individuals.

MEDIA TABLETS FOR BUSINESS Instructor: Julia Nipper, SAU Small Business and Technology Development Center Monday, March 4 from 11:00 am - 1:30 pm Fee: $30/ person- lunch included The Arkansas Small Business and Technology Development Center presents “Using Media Tablets for Your Business”. Have you seen other business owners with tablet computers? Want to get a tablet for your business, but don’t know what you would use one for? Attend a hands-on workshop with the Southern Arkansas University SBTDC’s new iPad tablet lab. You’ll learn the basics of how to use a tablet computer. We’ll also explore built in applications as well as several downloadable tablet apps that are being used with success by other small businesses. Learn how you can process invoices in the field, teleconference with employees and customers, and much more! Your fee includes a workbook, lunch, and hands-on training with a tablet.

MANAGING MULTIPLE PROJECTS, OBJECTIVES, AND DEADLINES Instructor: Certified Skillpath Seminars Facilitator

April 25 from 9:00 am - 4:00 pm

SouthArk CFWD, Room 121

Fee: $165/person (includes workbook)

This course will equip your employees with the tools, knowledge, insights and skills to make them outstanding project

managers. They’ll learn how to select and prioritize projects, define customer needs, use the Work Breakdown

Structure to ensure no tasks are left behind, prevent dependencies from negatively affecting the project schedule and

establish a performance measurement baseline.


COACHING AND TEAMBUILDING SKILLS FOR MANAGERS AND SUPERVISORS Instructor: Certified Skillpath Seminar Facilitator

April 11 from 8:00 am - 4:00 pm

SouthArk CFWD, Room 121

Fee: $225/participant (includes workbook)

The Coaching and Teambuilding Skills for Managers and Supervisors training course helps managers and supervisors

develop the right attitudes and skills to perform this valuable function for your organization. They’ll learn how to turn

average workers into exceptional ones and how to turn conflict into opportunities. They’ll learn what to do to get their

team up and running, then consistently performing at peak potential. This course is a prime opportunity for your

employees to gain vital teambuilding and coaching expertise—both people skills and technical skills—guaranteed to

make teams more cohesive, motivated and productive.

RETAIL OPERATIONS AND MANAGEMENT SERIES Instructor: Sherry Howard, Director of the Arkansas Women's Business Center SouthArk CFWD East Campus Fees: $60.00 one-time workbook fee $35.00/ single session OR $150.00/ entire series paid in advance This program, presented by the Arkansas Women’s Business Center, will provide you an invaluable overview of the retail industry. You will learn best practices in operational concepts, processes, and understand accountability in a Retail Management role.

SELLING AND SERVICE Monday and Tuesday, March 11 and 12 from 8:00 am - 5:00 pm SouthArk CFWD, Room 103 HUMAN RESOURCES Tuesday, April 2 from 8:00 am - 6:00 pm SouthArk CFWD, Room 103

OPERATIONS Tuesday, April 16 from 8:00 am - 5:00 pm SouthArk CFWD, Room 103 MERCHANDISING Tuesday, April 30 from 8:00 am - 1:00 pm SouthArk CFWD, Room 103 FINANCIAL REPORTING Tuesday, May 14 from 8:00 am - Noon SouthArk CFWD, Room 103

The Retail Operations and Management Series will provide you with an invaluable overview of the retail industry and help prepare you for retail management certification through the National Retail Federation. Companies can use certification to:

Identify qualified candidates and associates suitable for management positions

Develop performance goals

Build retention

Encourage continued learning and career advancement

Reduce the cost of recruiting and training employees

By earning the retail management certification, candidates can demonstrate that they have knowledge and skills in the primary disciplines of retail management. The certification is geared towards the new sales manager, assistant manager, anyone wanting to pursue a management career in retail and related industries and interested in long-term career and company growth.


ONLINE LEARNING

Examples of ed2go courses include:

Keys to Effective Communication Professional Sales Skills Accounting Fundamentals Employment Law Fundamentals Administrative Assistant Fundamentals Managing Customer Service Manufacturing Fundamentals Supply Chain Management Fundamentals

ENROLLMENT INFORMATION

Registration is taken through the Office of Corporate and Community Education located in the SouthArk Center for Workforce Development, 3698 E. Main, on the East Campus. For more information, call 870.864.7192 or e-mail [email protected]. Cancellation Policy

When we cancel: Classes will be cancelled if a minimum number of full-paying students have not registered by the registration deadline. Early registration helps eliminate the disappointment of course cancellations. Full refunds are given for any classes that we cancel.

When you cancel: The Office of Corporate and Community Education will refund your registration fee if you cancel up to 5 business days before the class begins. If you cancel less than 5 business days before the class, you will be charged the full amount for the class. Another person may attend in your place when a refund is not allowed. Some seminars, workshops, camps, etc. will have separate cancellation policies. Please inquire about these before registering.

Senior Discount Policy: Senior citizens are required to pay full price for all non-credit courses unless otherwise indicated.

Note: This information is complete and accurate at the time of posting: however it is subject to change.

Classes fill quickly

Reserve your spot by registering today!

We offer a wide range of highly interactive courses that you can take entirely over the Internet through a partnership with ed2go. All of these courses include expert instructors, many of whom are nationally known authors. For more, visit www.ed2go.com/southark.

http://www.ed2go.com/southark


TRAINING CONSORTIUM

The purpose of SAWTEC is to create and coordinate a formal system to carry out a cooperative program designed to meet the common training/education needs of members by determining those needs on a regular basis, planning training curriculum, setting training schedules, selecting training providers, and determining fees. All businesses or industries in the South Arkansas region are eligible to apply for membership in SAWTEC. To maintain membership, a business or industry must contribute annual dues or a prorated amount of dues for that part of the initial fiscal year of membership. Membership Levels

CORPORATE Annual Dues: $500 Benefits of corporate membership include a $100 training credit, access to qualified consortium classes discounted by grants, and a 20% SAWTEC discount on eligible SouthArk classes.

BUSINESS Annual Dues: $250 Benefits of business membership include a $50 training credit, access to qualified consortium classes discounted by grants, and a 15% SAWTEC discount on eligible SouthArk classes.

GENERAL Annual Dues: $100 Benefits of general membership include a $25 training credit, access to qualified consortium classes discounted by grants, and a 10% SAWTEC discount on eligible SouthArk classes.

To join SAWTEC or obtain more information, call 864-7193 or e-mail [email protected].


3698 E. Main El Dorado, Arkansas 71730

PO Box 7010

El Dorado, Arkansas 71731

Documents

Spring 2013 Corporate Training Guide