Published by Emaar Community Management: contact us at communities@ecm.ae For private circulation only.

COMMUNITY NEWSThe Springs — Issue 1 — 2015

Masjid entrancemakeoverMasjids are probably one of the most essential amenities in our community for residents and visitors alike. They also complement the aesthetic beauty of the community with their unique design. As part of a community improvement initiative, refurbishment of the main entrances (e.g. doors and pergolas) of the Masjids are underway.

AACS coming soonThe Automated Access Control System (AACS) project work is currently going on in full swing and access cards will be distributed when the project is completed and commissioned. We have already started to receive applications, if you have not applied as yet, we encourage you to do so at the earliest. The new access cards will be handed over to residents at no cost. However, a replacement cost would be charged for lost or damaged cards.

Please be aware, that as per the standard access policy, access cards will not be issued to villas with outstanding service fees or an unresolved Notice of Violation.

Ready for a smoother drive?You may have noticed that quite a few roads in the community are damaged, with deterioration of the asphalt, particularly along the edges bordering the pavements/curbs. In other areas the road surface is becoming sloped, uneven and potholed.

This is essentially due to routine wear and tear and climatic conditions as the community matures. But this won’t be the case for long as a contractor will soon be on board to rectify the damaged asphalt and carry out the required repairs.

Get ready for a greener view on Al Asayel Street with the commencement of landscape beautification. Planting at Springs 11 & 14 is complete and the contractor is currently installing irrigation lines at Springs 4, 5 and 6. The project is expected to be completed by the end of March 2015.

Al Asayel Street is getting green

Inside thisissue

02Your own community portalResidents can now enjoy easy access to community related information with the launch of our new portal.

03Never lose your wayFind your way from point A to point B in Dubai with Makani, the official geo-addressing system.

04CSF invoice: Timely payment appreciatedTake note of the various easy payment methods that you can now adopt to pay your Community Service Fee.

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Rusting DEWA cabinets in common areas aren’t a pleasing sight and adversely affect the aesthetics of the community. To address this issue, a contractor was appointed to carry out the required rectification and replacement of damaged utility cabinets with the approval of DEWA. Please ensure that the meter cabinets installed in your carports are maintained regularly to upkeep the appearance of your villa and the community.

Rusting cabinets repaired

Looking for information on how to employ household staff? Need to apply for avehicle access card? Want to sell used goods? Or do you need an update onyour CSF payment status? With emiratesliving.ae, you have access to all this and more online.

On our portal you can read about community news and events, download forms, factsheets and newsletters, and iReport an issue you’ve noticed. If you’ve got things to sell, you can do that on the classifieds section – for free! You can also make service requests and pay your Community Service Fees.

Visit emiratesliving.ae, take a look around and let us know what you think. We’ll be happy to hear from you.

Your very own community portal!

Road markings in the community have become faded over time. This is a safety hazard and affects the aesthetics of the community as well. To enhance community safety, repainting of the speed humps, parking lines, stop lines, rumble strips and line markings across The Springs community with durable and long lasting thermoplastic paint has been commissioned.

Really clear road markings

Generally, when there’s a leak in a water pipeline, DEWA carries out the necessary maintenance by excavating and exposing the underground pipes. However, often, the contractors do not restore the site to its original condition after the work. This causes extreme inconvenience to the community and is also a safety concern.

In order to maintain the aesthetics of the community and create a risk-free environment for our residents, a contractor has been appointed to restore the excavated areas. Since work by DEWA is ongoing at various locations across The Springs, this process of restoration will be a continuous exercise over the course of the year.

Dealing with leaks

Your community is an even safer place now with the closure of open sikkas that connect The Springs to the main roads. This has stopped illegal workers, gardeners and non-residents from entering the community and subsequently incidents of trespassing as well as community violations have reduced.

Putting a stop to trespassing

If you’re a tenant, download the Occupant Information Form from emiratesliving.ae and submit it to the community

office or email it to communities@ecm.ae We will send you your username and password once we have your details.

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Finding your way from point A to point B in Dubai just got a whole lot easier with the introduction of Makani, the official geo-addressing system. Meaning “my location” in Arabic, the 10 digit number provides an accurate location to all buildings and villas in Dubai.

The new system will be used by all government organisations, police, ambulance services, corporate organisations, residents and tourists. Accurate to one square metre, Makani is available on all smartphones, tablets and GPS devices.

Here’s how you can use it:

• Visit makani.ae or download the “Makani Dubai” application from GooglePlay (Android store) or the AppStore (iPhones)• Enter the Makani number in the search field of the page or in the app to find the location/route to your location

Makani will then show you the shortest possible route to your destination.

Never lose your way

Entrances play an essential role in welcoming residents and visitors into the community. For this reason, a lot of effort goes into ensuring that they are aesthetically pleasing and functionally efficient. The 23 gates at The Springs parks which were installed at the time of project handover, have endured significant exposure to the elements and wear and tear over time.

A contractor has been appointed to replace the old park gates in The Springs as per local and international Health and Safety standards. The sample gate installed has been reviewed and approved by our technical engineers and work is expected to commence in Q2.

Enhancing community entrances

A walk around the lake will soon be a brighter experience as the improvement of common area lighting is underway. To promote better safety standards and energy efficiency, LED bollard lights will be installed around the lakes in Emirates Living during the second half of this year.

Lighting up lake areas

As part of our community improvement projects, the sikkas in The Springs are being repainted. The work is in progress and is expected to be completed in the second quarter of 2015.

Painting in progress

There have always been notices at all swimming pools in the community to keep you informed of important events, community related information, etc. However, to enhance visibility and ensure messaging gets across in the best possible way, new notice boards have been installed across the community. The new notice boards are made from weatherproof material to withstand the extreme summer temperatures. So the next time you’re passing a notice board, please take a moment to read the message.

Take notice!

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USEFUL NUMBERS

Fire 997Ambulance 998Police 999Al Ameen 800 4888

Dubai Municipality 800 900Taxi (RTA) 800 9090DEWA 991

Contact ECM at:800 EMAAR (36227)communities@ecm.ae

Thank you for your overwhelming response. Entry to the annual Emaar Garden Competition is now closed. The awards will be announced on 27 March 2015 at the Emirates Living Market Day, that will be held on the lawn behind Springs 15 from 4pm to 8pm.

All entries can be viewed on our Flickr page: bit.ly/ecmpics

The categories for this year were:

• Best Landscaped Large Garden (greater than 100 sqm)• Best Landscaped Medium Garden• Best Landscaped Small Garden• Best Creative Large Garden• Best Creative Medium Garden• Best Creative Small Garden• Best Sustainable Garden (Eco-friendly)

Come join us as we recognise and reward the most beautiful gardens in our midst.

Emaar Garden Competition 2015 Awards Ceremony

Pay your community service fee with a variety of easy payment methods:

Don’t wait in line — take the easy option!

Service Fee Invoices are out!We’re now well into 2015 and that means it’s the time to pay your Community Service Fee. Please remember, timely payment

of your CSF is vitally important, as it ensures the well-being of your community and helps us maintain the high standards that

you currently enjoy.

New ways to pay

For your convenience, we’ve also introduced two new ways to pay:Online via your community portal, arabianranches.ae, greensandviews.ae or emiratesliving.ae in five easy steps:1) Login2) Select “Community Service Fee”3) Choose the Invoice Number(s) and click on “Proceed”

Using our Direct Debit facility: Download the Direct Debit Form from your community portal or from ecm.ae/documents.html For further details, email communities@ecm.ae or call us on 800 EMAAR (36227).

If you’ve not yet received your Community Service Fee invoice, please contact us at servicefees@ecm.ae

DIRECT BANKTRANSFER

ONLINEPAYMENT

CHEQUEDEPOSIT

PRE-AUTHORISEDAUTO DEBIT FORM

4) Click on “Pay now”5) Choose your payment method