Organization Structure

The Board has approved an Organogram with modern features ensuring clear lines of delegation

of authority and reporting for accountability for effective decision making evaluation of

performance on merit for both rewarding and disciplinary action. The Organogram of Square

Pharmaceuticals Ltd. is as follows:

Board of Directors

Managing Director (MD)

Executive Director,Administration (EDA)

Assistant General

Manager (AGM)

Manager

Officer

Executive

Manager

Officer

Executive

Executive Director,Operations (EDO)

Top Level Management

IndividualDepartment

Mid-level Management

Product Line & Services

Square formulation plants are producing wide range of dosage forms like -

Tablets : Non-Coated (plain, chewable, dispersible, vaginal)

Coated (sugar coated, film coated, enteric coated)

Sustained/Extended Released (coated, non – coated)

 

Capsules : Granulated Material filled

Pellets Filled 

Suppositories : Suppocire based  

Injections : Vials containing Dry Powder for Injections

Small Volume Liquid Parenterals 

Liquids : Oral Syrups (Sugar based, Non-Sugar based)

Oral Suspensions

Topical Liquids

 

Spray, Drops, Ointment, Cream

and Powder :

Small Volume Sterile Eye & Ear Drops

Small Volume Nasal Drops & Sprays

Topical Ointments & Creams

Topical Antibiotic Powder

 

Oral Dry Powders : Dry Suspensions (Antibiotic & Anti Infectives)

Dry Syrups (Antibiotics) 

Dry Powder Inhalers : Partial Filled (Premix) Capsules for Respiratory Tract

Application with a Device 

Metered Dose Inhalers : Pressurized Canisters for Oral use with an Actuator  

Prefilled Syringe Injection : The advanced parenteral technology  

Chemical Division started commercial production in 1995. From the year 1997 it started it’s

full-fledged production and marketing to all top pharmaceuticals within the country including

Aventis Pharma, Novartis Bangladesh Ltd., Glaxo Smith Kline, ACI Ltd., Reckitt & Colman,

Beximco Pharmaceuticals Ltd., The Acme Laboratories Ltd, Eskayef Bangladesh Ltd., Opsonin

Chemicals, Renata Ltd., Essential Drugs Co. Ltd. etc. with good reputation and loyalty.

Disciplinary Actions

In August 2004, Square Pharmaceuticals Ltd as the representative of Square Group endorsed the

United Nations Global Compact. Square is one of the pioneers in Bangladesh to participate in

this initiative. Square’s commitment to instill and advancing the 10 principles is followed by all

the departments of the company and specially followed by employees. The 10 principles are

under the four main categories: Human Rights, Labor, Environment and Anti-Corruption. :

Principle # 1: Business should support and respect the protection of internationally

proclaimed human rights within their sphere of influence

Principle # 2: Make sure that they are not complicit in human rights abuse

Principle # 3: Business should uphold the freedom of association and the effective

recognition of the right to collective bargaining.

Principle # 4: Business should uphold the elimination of all forms of forced and

compulsory labor.

Principal # 5: Business should uphold the effective abolition of child labor.

Principal # 6: Business should uphold the elimination of discrimination in respect of

employment and occupation.

Principle # 7: Business should support a precautionary approach to environmental

challenges.

Principal # 8: Business should undertake initiatives to promote greater environmental

responsibility.

Principal # 9: Business should encourage the development and diffusion of

environmentally friendly technologies.

Principle # 10: Business should work against all forms of corruption, including extortion

and bribery.

Out of the 10 principles, principle 3, 4, 5 & 6 are strictly followed by the employees of SPL as

disciplinary actions. SPL recognizes that progressive labor policies are good business practices,

especially for a company that has global ambition. The Company follows laws and encourages a

work environment that welcomes diversity and fair treatment in the recruiting process and the

workplace. Group’s HR policy strictly prohibits any form of forced labor in SPL or in any other

SBUs of Square. The Group actively pursues the policy of “No employment for Children in

Square” and at present, no child is employed in Square Pharmaceuticals Ltd or any other SBUs

of the Group.

Trade Unionism

An organization whose membership consists of workers and union leaders, united to protect and

promote their common interests. The principal purposes of a labor union are to

(1) Negotiate wages and working condition terms

(2) Regulate relations between workers (its members) and the employer

(3) Take collective action to enforce the terms of collective bargaining

(4) Raise new demands on behalf of its members and

(5) Help settle their grievances.

Square pharmaceuticals ltd symbolizes the power of team work as a result there is well organized

trade union. They negotiate wages, work rules, complaint procedures, rules governing hiring,

firing and promotion of workers, benefits, workplace safety and policies. Sometimes they

enforce strike or resistance lockouts for their particular goals. The most common purpose of

these associations or unions is maintaining or improving the conditions of their employment.

Square Pharmaceuticals Ltd’s Workers’ Trade Union named “Square Kormochari Samity”

(Registrar of Trade Union, Registration No: 1322) was formed on January 22, 1970 and at

present there are around 1000 members of the Union.

Recently Square pharmaceuticals Ltd. has signed the collective contract with their employees. In

the recent year a collective contract was signed through collective consultation. The primary

objective of the consultation is to increase the welfare and wages of the workers under the

guarantee of higher profits, and to regulate industrial relations. First, the management has to

listen to opinions from employees at various levels and to check with national and overseas

standards before coming up with a draft on the said agreement. The draft is then under discussion

with various working groups such as a labor inspection committee with their counterparts inside

the organization. Then, consultation with the management representatives takes place, and the

final version needs to be approved by the Workers’ Congress. The collective contract covers

general provisions employees’ remunerations, working hours and rests, OSH and hygiene,

insurance and welfare, special protections for female employee and young people, job training

and education, labor contract management, awards and disciplinary actions, renewal,

modification and terminations of contracts, enforcement and dispute resolution procedure and

liabilities.

From the very inception, Square lay down and practiced policies to foster good industrial

relations in all its plants and establishments. SPL like the other Strategic Business Units (SBU)

of the Group maintains and upholds HR policies that are consistent with the Labor Laws of the

country. Square Pharmaceuticals Ltd leads the Group in encouraging workers’ freedom of

association and their right for collective bargaining.

Training & Development

Training and development is now a significant part for every organization to update and make

workforce competitive in the company to perform effectively and efficiently. Square

Pharmaceutical Limited would take training and development program for it is every level of the

workforce. It will conduct based on the performance and base on the situation. It will highlight to

update its workforce through external training center, as it has no internal training institution.

Here those who will receive training, have to maintain a permanent contract, which will ensure

retain of those upgraded workforce. Square Pharmaceutical Limited provides training and

development packages for its employees. They are-

• The training programs Square Pharmaceutical Limited has are shown in the table below-

Training Program Duration Level of Employee

Effective Office Management Minimum 03 Days Executive and above

Negotiation Skills Minimum 03 Days Executive

Office Communication Minimum 03 Days Non Executive

Introductory Training About 02 Months Field Workers

Training Method

Employees are provided both

i. On the job training and

ii. Off the job training

On-the-job Training:

On the job training is a training that shows the employee how to perform the job and allows him

or her to do it under the trainer’s supervision. On the job training is normally given by a senior

employee or a manager like senior merchandiser or a manager. The employee is shown how to

perform the job and allowed to do it under the trainer’s supervision.

- Job Instruction Training: Listing each jobs basic task, along with key points, in order to

provide step-by-step training for employees.

- Lectures: The most simple and quick way to provide knowledge to large groups of

trainees.

Off-the-job training

This occurs when employees are taken away from their place of work to be trained.

Common methods of off-the-job training are like:

- Outside Seminars: Many organizations now are using this popular method on various

aspects of business and management.

- The Case Study Method: Here the manager is presented with a written description of an

organizational problem to solve in a discussion with other trainees.

Though Square Pharmaceutical Limited does not have any training institute yet they train

employees by

I. Internal Trainers

II. External or Professional Trainers

Sometimes the company allows employees to take some external institutional training to

contribute more to the company. Thus, they facilitate employees with financial support under

company provisions.

Performance Appraisal

Performance appraisals are now more clarified and they concentrate on developing

organizational strengths and employee performance.

Who Appraises:

Supervisors

Subordinates

Peers

Clients/customers

Self appraisal

180/360 degree approach

Approaches to measuring performance in Square pharmaceuticals. There is various kind of

method for measuring performance appraisal. But we get information that Square uses only two

types of performance method. These are at below:

1. 360- degree feedback

2. Experience based.

360-degree feedback

One currently popular methods of performance appraisal is called 360-degree feedback. With

this method managers peers, suppliers or colleagues are ask to complete questionnaire. The

questionnaires are generally lengthy.

Experience based

Square measure the performance of employee by experience. For example MR. X has been

working in Square for three years and MR. Y has been working in Square for two years. So

Square favor MR. X for his more experience.