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Disaster Preparedness, Response and Recovery Plan Draft Version 08/15/2013

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Disaster Preparedness, Response and Recovery Plan

Draft Version

08/15/2013

Prepared byHabitat for Humanity Oregon

Habitat for Humanity InternationalCasey Hagerman, University of Oregon

casey hagerman, 07/07/13,
replace with affiliate logo here
casey hagerman, 07/07/13,
include names of staff/volunteers who worked on plan

ACKNOWLEDGEMENTS

Habitat for HumanityGiovanni Taylor-Peace, HFHI Disaster Recovery Bethany Hansen, Habitat for Humanity OregonRandy Heise, Habitat for Humanity OregonSteve Messinetti, Habitat for Humanity Portland/Metro EastSally Bovett, Habitat for Humanity Lincoln CountyHabitat for Humanity Santa Barbara

University of OregonCasey Hagerman, Graduate Student—Community and Regional Planning/ArchitectureJosh Bruce, Director—Oregon Partnership for Disaster ResilienceDr. Gerardo Sandoval, Professor—Planning, Public Policy and Management department

This updated Habitat for Humanity Disaster Preparedness, Response and Recovery plan template was prepared by Casey Hagerman, as part of a University of Oregon Masters of Community and Regional Planning graduate exit project in the fall of 2013. This template is based on Habitat for Humanity International’s plan template, Habitat Oregon’s draft plan, and Habitat for Humanity Santa Barbara’s plan. Business continuity components are based on County of Los Angeles Public Health’s Non Profit Business Continuity and Recovery Plan Template (http://www.lapublichealth.org/eprp/plans.htm.). Response and recovery components are based on work by UO’s Partnership for Disaster Resilience. The Family Disaster Plan template comes from and UO Emergency Management and Continuity program. Additional guidance was provided by Oregon Emergency Management, Lincoln County and Multnomah County Emergency Management, and Habitat affiliates from Lincoln County and Portland/Metro East.

All Oregon affiliates are highly encouraged to complete a Plan and submit a copy to Habitat for Humanity Oregon. For more information please contact:

Bethany Hansen Giovanni Taylor-PeaceHabitat Oregon Habitat International, Disaster [email protected] [email protected]

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TABLE OF CONTENTS

ACKNOWLEDGEMENTS............................................................................................................2

TABLE OF CONTENTS................................................................................................................3

PART I: DISASTER PLAN OVERVIEW..........................................................................................6

MISSION FOCUS..........................................................................................................................6

SCOPE OF PLAN...........................................................................................................................6

HAZARDS CONSIDERED...............................................................................................................8

LEADERSHIP AND ROLES...........................................................................................................10

PLAN EVALUATION AND MAINTENANCE..................................................................................11

PART II: PRE-DISASTER PLANNING.........................................................................................13

BUSINESS CONTINUITY PLANNING...........................................................................................13

1. Critical Assets....................................................................................................................14

2. Critical Operations............................................................................................................16

3. Key Organizations and Businesses....................................................................................19

4. Equipment Inventory........................................................................................................21

5. Information Technology Security......................................................................................22

6. Alternate Working Location..............................................................................................24

7. Staff Notification...............................................................................................................26

8. Other Contact Notification................................................................................................28

9. Continuity of Management Plan.......................................................................................32

10. Insurance Coverage Information.....................................................................................33

11. Memorandum of Understanding....................................................................................35

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DISASTER PREPAREDNESS.........................................................................................................36

1. Emergency Supply Kit........................................................................................................36

2. Office and ReStore Evacuation Plans................................................................................37

3. Shelter in Place Plan..........................................................................................................39

PART III: RESPONSE PLANNING..............................................................................................40

IMMEDIATE RESPONSE.............................................................................................................41

1. Emergency Contact Information.......................................................................................42

2. Service Disconnection.......................................................................................................43

3. Communications...............................................................................................................44

3. Rapid Assessment.............................................................................................................46

LOCAL & REGIONAL RESPONSE.................................................................................................48

1. Response Plan...................................................................................................................48

2. Partner Family Assistance Plan.........................................................................................49

3. Response Protocol............................................................................................................50

4. Plan Evaluation.................................................................................................................51

PART IV: RECOVERY PLANNING..............................................................................................52

RECOVERY PLAN DEVELOPMENT..............................................................................................52

PART V. APPENDICES..............................................................................................................54

APPENDIX A: DEFINITIONS........................................................................................................54

APPENDIX B: REFERENCES........................................................................................................56

APPENDIX C: FAMILY DISASTER PLANNING GUIDE...................................................................59

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PART I: DISASTER PLAN OVERVIEW

MISSION FOCUSHabitat for Humanity of XXX (HFH XXX, or “the affiliate”) will establish and maintain a Disaster Preparedness, Response and Recovery Plan designed to manage the consequences of natural or man-made disasters that may disrupt the organization’s ability to function normally, and the lives and homes of our partner families.

HFH XXX’s mission is XXX. Our Disaster Preparedness, Response and Recovery plan and actions shall always reflect that mission. Habitat for Humanity International (HFHI), as an organization that participates in the long-term recovery of communities following disasters, provides ultimate direction to Habitat for Humanity Oregon, the state support organization (HFHO) and Oregon affiliates. HFHI, in conjunction with HFHO and local Habitat affiliates, responds to disasters primarily by building permanent, simple, decent homes.

If, when and how an affiliate responds to a disaster should be based on an assessment of the disaster’s impact on local affordable housing and whether sufficient resources can be mobilized to carry out the response. In making the decision to respond to a disaster, keep in mind Habitat for Humanity’s Global Disaster Response Policy, as approved by the International Board of Directors, which states that Habitat responds to disasters from its core competency in long-term recovery and sustainable development. Each affiliate will have different capacities and resources to respond in different ways. Families, volunteers, staff and donors have to be continually educated before and after a disaster to not expect immediate relief activity, but such activity may in fact be asked for or needed in an emergency. This plan, in part, should help affiliates determine what their particular capacities and resources are, and how they might be used following an emergency.

SCOPE OF PLANThe Plan focuses on pre-disaster planning and post-disaster response, and post-disaster recovery. While no plan is comprehensive, this document will serve as a strategic guide to the affiliate’s board and staff in the event of a disaster. This Plan is intended as a template for each affiliate to fill out, alter, add or subtract to, but otherwise complete. Editing this document by following the Comment Notes, replacing highlighted sections, and filling in the tables and charts will build a custom Plan for your affiliate. The act of completing the Plan should also help prepare the affiliate to better respond and recover following a disaster. Completing the plan will help to identify affiliate strengths, weaknesses and opportunities for community collaboration. Affiliates are encouraged to engage their staff, volunteers, partner families, local emergency responders and other affiliates while planning. Sharing your affiliate Plan with other affiliates and organizations will help to build community resilience, essential following a disaster.

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casey hagerman, 08/15/13,
Comment Note
casey hagerman, 08/15/13,
Affiliates should revise the mission focus statements to reflect intentions.

The components of this Plan are:

Pre-Disaster Planning and Preparedness Business Continuity: Those actions required to bring the affiliate back to a functional

status should a disaster occur in the affiliate’s local area and directly affect the affiliate’s operations.

Disaster Preparedness: Organizing emergency supplies, first aid kits, evacuation plans and hazard education for the affiliate, its staff and volunteers, and the affiliate’s homeowners.

Post-Disaster Response1) Life Safety: Ensuring the safety of staff and volunteers and families is the priority

immediately following a disaster. Being able to communicate to staff, families, and associates is also key to maintaining that safety and recover.

2) Affiliate Support: While your affiliate may not be directly affected by a disaster, assistance to other affiliates who were directly affected by a disaster may be needed and encouraged by HFHO, HFHI, or local emergency management agencies.

Post-Disaster Recovery3) Long Term Recovery Efforts: Each affiliate will consider their capacity to recover over

the long term from whatever disaster strikes. Planning for the rebuilding of housing after a disaster, and assisting other affiliates or agencies, will depend on each affiliate’s resources and impacts.

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Figure 1: The Disaster Cycle

HAZARDS CONSIDEREDWith sensitivity to our geographical location in the Pacific Northwest, this plan is directed only toward those disasters most likely to affect our state. Assessment of disasters most likely to affect local affiliates should be based on seven geographic regions within the state of Oregon.

o Coastalo Valley (North, Central and South)o Eastern (North, Central and South)

Each region faces both chronic hazards and potential catastrophic hazards. The most common or dangerous include:

o Flooding o Winter stormo Wildfireo Earthquakeo Tsunami

Information on the hazards affecting specific affiliates can be found in state, county, and local Hazard Assessments, Emergency Operations Plans, and Mitigation Plans, as well as the Oregon Department of Geology and Mineral Industries. Additional sector specific assessments (e.g. Health Vulnerability Assessments, Sea Level Rise Analysis) may also be available from state, county and local agencies. It is the responsibility of individual affiliates to educate themselves and their partner families as to the particular hazards and risks that may be present in local areas. Contact your local Emergency Manager for more information and to acquire local plans and assessments.

Best practice encourages the consultation of hazard maps and local hazard information when assessing property, rehabilitating homes, and when locating an office or ReStore. Mapping existing Habitat family homes along with the identified local hazard zones is also highly recommended. Ask your emergency manager for GIS (Geographic Information Systems) files for local hazards, and combine that with your addresses of homes and resources.

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Figure 2: Understanding Risk

Figure 3: Cascadia Subduction Zone Fault off the Oregon Coast

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LEADERSHIP AND ROLESCompletion and activation of this Plan shall be the responsibility of the affiliate’s Executive Director, in consultation with an Executive Committee of the Board of Directors. Should the Executive Director be unable to fulfill these responsibilities (due to personal evacuation or loss of property, etc.) the President of the board of directors shall assume leadership.

The roles of your affiliate before a disaster may include: Completion, refinement, and testing of the Disaster Response PlanSet up a committee(s) of staff and volunteers to gather information and fill in this Disaster

Preparedness, Response and Recovery plan template. Perform updates and test the plan with partners and families Communicating and educating affiliate personnel, partners, volunteers and families as

to the local hazards and risks, and the roles and responsibilities of all parties Support and assistance to families and volunteers in disaster planning and emergency

protocols Communications with state and local Emergency Management, and to HFHO, as to your

affiliate’s response capacity and plan for disaster recovery Making preparations in case of an emergency (first aid kit, emergency supplies,

evacuation maps, etc.) Performing any mitigations to Habitat or community housing (strapping water heaters,

securing foundations, providing emergency plan and evacuation route information, etc.)

Preparing any response or recovery operations (designs for shelters or replacement homes, community partnerships, material acquisitions, etc.)

The roles of your affiliate following a disaster may include: Activating affiliate disaster plan, including Business Continuity and Life Safety plans Coordinating with staff, volunteers, families, HFHO, HFHI according to your plan. Communicate with local Emergency Management on operational status and need for

assistance if affected. Consider training key staff in the Incident Command Structure (ICS) that is used by official disaster response agencies during crisis management.

Help with your affiliate relief and recovery efforts, including help coordinating Disaster Corps volunteer assistance, assistance from your local VOAD agencies, etc.

Reporting to HFHO on recovery efforts and performing plan evaluations

Add other roles as needed.

Affiliates are encouraged to highlight their accepted or anticipated roles, and use those as guides as they fill out this Plan, so that you can plan for the things needed to fulfill those roles following a disaster or emergency.

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or other
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or other personnel: please note

PLAN EVALUATION AND MAINTENANCE

Plan EvaluationFollowing completion of Plan the Board of Directors, and the Executive Director will conduct an evaluation of the effectiveness of this plan by the May 1st of each year and revisions or improvements will be submitted and approved by the Board of Directors during the July Board meeting. The Family Support Committee will assist families with completion and testing of family disaster plans (See Appendix). Updates shall be made annually or whenever critical personnel or contact information changes, as needed. Evaluations of plan activation and operation immediately following an event is encouraged within 60 days, in order to make immediate corrections if necessary.

Plan Maintenance ChecklistThe following is a suggested outline for keeping your Disaster Preparedness Plan current and up to date. It also helps to reinforce its policies to critical staff, so that initiation of the plan in an emergency is streamlined.

On-Going

Board orientation, including information on threats and hazards, as well as board responsibilities during disasters.

Position affiliate to take advantage of opportunities that come along, such as:o Local and Regional Partnerships – Network in Place, VOAD, etc.o Knowledge of available government programs and grantso Maintaining communications with local emergency management and response

agencieso Maintain communication with HFHO and HFHI for knowledge of available

programs and assistance Develop relationships between other local affiliates within Oregon. Consider partnering

with a “Sister Affiliate” that is nearby, but not in a hazard or disaster-affected region. Review Disaster info posted on HFHO website as well as on HFHI website and

MyHabitat.

XXX of each year – Plan Review and Update Leader has been appointed to coordinate disaster efforts. Spokesperson is designated. Review of disaster preparedness policy statement. Disaster Preparedness Plan has been created, tested, and adjusted accordingly Community alliances have been identified (services, contact name and information) and

cultivated: local media, organizations active in disasters (i.e. VOAD, state EMA, American Red Cross, Salvation Army, etc.).

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casey hagerman, 08/04/13,
affiliates to decide best time to conduct plan review, most likely not the busy build season.
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or others: please note, including adopted date of annual review

Other groups that are instrumental in disaster response are catalogued with services offered and contact information (i.e. FEMA, utility companies, professional organizations, foundations, etc.).

XXX of Every Year Board has approved the Disaster Preparedness Plan. Plan reviewed with staff and volunteers Families reminded to review their personal plans and update their contact info with

affiliate office Memorandum of Understanding is updated and sent to appropriate agencies and HFHO

December 1 of Every Year Affiliate’s ability to react after a disaster as a local or regional player has been evaluated

and updated Review Insurance Policies

Affiliates to add additional elements and timelines here.

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casey hagerman, 08/04/13,
Usually in the months following the Plan Update

PART II: PRE-DISASTER PLANNING

BUSINESS CONTINUITY PLANNINGJust as on an airline where parents are requested to put on their own oxygen masks prior to helping their children, your affiliate will first focus on the recovery of its operations prior to assisting affected families or other affiliates. Affiliate Business Continuity involves documenting key resources, and critical or essential elements of operations. These elements ensure that affiliate operations may continue, but perhaps in a limited capacity. Business Continuity planning is a primary step in disaster planning. Post-disaster Business Continuity activation takes place only after life and personal safety are secured.

For the following Business Continuity planning areas, affiliates should fill in the forms and tables provided, and include any additional critical information that may be needed following a disaster. All elements of the plan should be updated regularly as needed, and annually as routine. Keep all elements together for easy access and reference. Multiple copies should be made and stored in separate locations (offsite data center, the ‘cloud’, with HFHO or HFHI, or on thumb drives for key personnel). The Plan’s Business Continuity areas include:

1. Critical Assets2. Critical Operations3. Key Organizations and Businesses4. Equipment Inventory (hardware, software)5. Information Technology Security (data/backup, IT security)6. Alternate Working Location7. Staff Notification (phone tree, key contacts)8. Other Contact Notification (board, families, suppliers, funders, local agencies)9. Continuity of Management Plan (chain of command, key personnel and backup personnel)10. Insurance Coverage Information11. Memorandum of Understanding

(other pieces as needed by individual affiliate)

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1. Critical AssetsIf these items are taken away, it would drastically affect, harm or disrupt your operations. List, IN GENERAL, aspects that are critical to your operations. Add or subtract rows as needed.

PEOPLE (staff, board, key volunteers, etc.)

BUILDING (physical structure, storage units, satellite office, stores, homes, etc.)

COMPUTER EQUIPMENT (computers, software, servers, network, copiers, etc.)

DATA (documents, payroll, files, records, mortgages, backups, etc.)

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INVENTORY/PRODUCT (stock, supplies, materials, etc.)

OPERATIONS (accounts receivable/payable, payroll, mailing, communications, etc.)

OTHER

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2. Critical OperationsIdentify operations that are critical for your affiliate’s functioning and survival. How will you continue to perform these functions in or after a disaster situation? What operations are necessary for the affiliate itself, and what operations are necessary for service to others? Please add or subtract operations as necessary.

Definitions:PROCEDURES TO RESTART OPERATION AFTER MINIMAL DISASTER IMPACT: If a disaster causes negligible or marginal impact on operations, these procedures will help to restart in the same location.

PROCEDURES TO COMPLETELY RESTORE OPERATION AFTER SIGNIFICANT DISASTER IMPACT: If a disaster causes critical or catastrophic impact on operations, these procedures will help to restore the operation in the same location, an alternate location, or a new location.

OPERATION:

STAFF IN CHARGE (POSITION) STAFF IN CHARGE (NAME)

KEY SUPPLIES/EQUIPMENT KEY DUTIES/ASSIGNMENTS

PROCEDURES TO RESTART OPERATION AFTER MINIMAL DISASTER IMPACT

PROCEDURES TO COMPLETELY RESTORE OPERATION AFTER SIGNIFICANT DISASTER IMPACT

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OPERATION:

STAFF IN CHARGE (POSITION) STAFF IN CHARGE (NAME)

KEY SUPPLIES/EQUIPMENT KEY DUTIES/ASSIGNMENTS

PROCEDURES TO RESTART OPERATION AFTER MINIMAL DISASTER IMPACT

PROCEDURES TO COMPLETELY RESTORE OPERATION AFTER SIGNIFICANT DISASTER IMPACT

OPERATION:

STAFF IN CHARGE (POSITION) STAFF IN CHARGE (NAME)

KEY SUPPLIES/EQUIPMENT KEY DUTIES/ASSIGNMENTS

PROCEDURES TO RESTART OPERATION AFTER MINIMAL DISASTER IMPACT

PROCEDURES TO COMPLETELY RESTORE OPERATION AFTER SIGNIFICANT DISASTER IMPACT

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OPERATION:

STAFF IN CHARGE (POSITION) STAFF IN CHARGE (NAME)

KEY SUPPLIES/EQUIPMENT KEY DUTIES/ASSIGNMENTS

PROCEDURES TO RESTART OPERATION AFTER MINIMAL DISASTER IMPACT

PROCEDURES TO COMPLETELY RESTORE OPERATION AFTER SIGNIFICANT DISASTER IMPACT

OPERATION:

STAFF IN CHARGE (POSITION) STAFF IN CHARGE (NAME)

KEY SUPPLIES/EQUIPMENT KEY DUTIES/ASSIGNMENTS

PROCEDURES TO RESTART OPERATION AFTER MINIMAL DISASTER IMPACT

PROCEDURES TO COMPLETELY RESTORE OPERATION AFTER SIGNIFICANT DISASTER IMPACT

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3. Key Organizations and BusinessesThe following is a list of organizations and businesses that are critical to maintaining affiliate functions (vendors, suppliers, funders, etc.) Affiliates should maintain post-disaster service contracts and memorandums of understanding with these key organizations, so that roles and responsibilities are clearly understood and service disruptions are kept to a minimum.

ORGANIZATION NAME:

STREET ADDRESS CONTACT NAME

CITY, STATE, ZIP CONTACT TELEPHONE NUMBER

ORG TELEPHONE NUMBER FAX NUMBER EMAIL

EMERGENCY TELEPHONE WEBSITE DOES THIS ORG HAVE A CONTINUITY PLAN?

MATERIAL/SERVICE PROVIDED

If this organization experiences a disaster, we will obtain materials/services from the following:

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ORGANIZATION NAME:

STREET ADDRESS CONTACT NAME

CITY, STATE, ZIP CONTACT TELEPHONE NUMBER

ORG TELEPHONE NUMBER FAX NUMBER EMAIL

EMERGENCY TELEPHONE WEBSITE DOES THIS ORG HAVE A CONTINUITY PLAN?

MATERIAL/SERVICE PROVIDED

If this organization experiences a disaster, we will obtain materials/services from the following:

(add additional as needed)

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4. Equipment Inventory Log your computer hardware serial and model numbers. Attach a copy of your vendor documentation if available. Record the name of the company from which you purchased or leased this equipment and the contact name to notify for your computer repairs. Make additional copies as needed. Keep one copy of this list in a secure place on your premises and another in an off-site location.

HARDWARE INVENTORY (CPU, monitors, printers, etc.)

HARDWARE TYPE

MODELSERIAL

NUMBERDATE

PURCHASED

COMPANY PURCHASED OR LEASED

FROM

COST TO REPLACE

SOFTWARE INVENTORY

NAME OF SOFTWARE

VERSIONSERIAL/KEY

NUMBERDISC OR

DOWNLOADDATE

PURCHASEDCOST TO REPLACE

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5. Information Technology Security Data security and backup should be ongoing, however, it is crucial before a disaster. If you use a contractor for your IT support, they should be included in your business continuity planning. Identify the records that are essential to perform your critical functions. Vital records may include employee or family data, payroll, financial or insurance records, legal or lease documents. Are any impossible to re-create? Make sure copies are stored offsite, preferably outside the local region.

DATA SECURITY AND BACK-UP (software and records)

LEAD STAFF OR CONTRACTOR EMERGENCY CONTACT TELEPHONE

EMAIL ALTERNATE CONTACT TELEPHONE

BACK-UP RECORDS ARE STORED ONSITE HERE BACK-UP RECORDS ARE STORED OFFSITE HERE

DIGITAL RECORDS ARE STORED HERE DIGITAL BACK-UP CONTACT

IF OUR VIRTUAL RECORDS ARE DESTROYED, WE WILL PROVIDE FOR CONTINUITY IN THESE WAYS:

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IT ASSET SECURITY (hardware)

LEAD STAFF OR CONTRACTOR EMERGENCY CONTACT TELEPHONE

EMAIL ALTERNATE CONTACT TELEPHONE

KEY COMPUTER HARDWARE TO PROTECT OUR HARDWARE, WE WILL:

KEY COMPUTER SOFTWARE TO PROTECT SOFTWARE, WE WILL:

IF OUR COMPUTERS ARE DESTROYED, WE WILL USE BACK-UP COMPUTERS AT THIS LOCATION:

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6. Alternate Working LocationDetermine if it is possible to set up an alternate or temporary location if your primary site becomes unavailable. Would this site become your new primary site? How much work can be done remotely/electronically? If an alternate or work-from-home strategy is possible, what pre-agreements would personnel need for these options?

ALTERNATE LOCATION SECOND ALTERNATE LOCATION

STREET ADDRESS STREET ADDRESS

CITY, STATE, ZIP CITY, STATE, ZIP

TELEPHONE NUMBER TELEPHONE NUMBER

IS THERE A PRE-AGREEMENT IN PLACE? IS THERE A PRE-AGREEMENT IN PLACE?

POINT OF CONTACT POINT OF CONTACT

CONTACT NAME CONTACT NAME

TELEPHONE NUMBER ALTERNATE NUMBER TELEPHONE NUMBER ALTERNATE NUMBER

EMAIL ADDRESS EMAIL ADDRESS

SITE ASSESSMENT SITE ASSESSMENT

NUMBER AND TYPE OF STAFF TO WORK HERE NUMBER AND TYPE OF STAFF TO WORK HERE

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SUPPLIES ALREADY IN PLACE SUPPLIES ALREADY IN PLACE

SUPPLIES THAT WOULD BE NEEDED SUPPLIES THAT WOULD BE NEEDED

OPERATIONS TO TAKE PLACE HERE OPERATIONS TO TAKE PLACE HERE

POSSIBLE HAZARDS IN THE AREA POSSIBLE HAZARDS IN THE AREA

NOTES NOTES

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7. Staff NotificationResponsibility for activation of the Emergency Response plan, including Business Continuity, should be regularly updated and communicated to staff, key volunteers, and board members. Determine how contact will be made (phone, email, text, social media, etc.), what exactly triggers notification (type and severity of event), and what is communicated (consider making a script). In the event all communications are down, affiliates should train staff and key volunteers on where to report and /or primary responsibilities to be addressed.

A. Phone Tree: The following phone tree is for your affiliate’s primary staff. If you are the ”First person to have knowledge of the event”, please continue with your assigned calls after reporting the event to the Executive Director. If you are unable to contact your assigned board or staff member, please continue the phone tree by contacting the person who would have been contacted by that board or staff member. For example in the tree below, if the President were unable to contact the Treasurer, they would then contact the Past President to ensure that the tree continued to run to the end.

Once all calls have been completed please notify The Executive Director or Board President of the names of those members that were not contacted.

Who initiates the call Who receives the call

First person to have knowledge of event XXX, Executive Director

XXX, Executive Director XXX, President

XXX, Executive Director XXX, HFHO Affiliate Support

XXX, President XXX, Treasurer

XXX, Treasurer XXX, Past President

XXX, Past President XXX, Secretary

XXX, Secretary XXX, Board Member

XXX, Board Member XXX, Board Member

XXX, Board Member XXX Director of Family Support

XXX Director of Family Support XXX Director of Volunteer Support

XXX Director of Volunteer Support XXX Administrative Assistant

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casey hagerman, 07/07/13,
example only, please update

XXX Director of Family Support Affiliate Families

XXX Director of Volunteer Support Key Volunteers

B. Board/Staff Emergency Contact List: Please note the address, phone number and email address of key staff, personnel and volunteers who are noted in the above Phone Tree. Include their position or titles, and list in the order they appear in the Phone Tree.

Example:

Executive DirectorJohn Doe

Home: 541-123-1231

Cell: 541-321-3213JohnDoe@ habitataffiliate.org City, OR 97200

PresidentJane Doe

Home: 541-123-4567

Cell: 541-321-0987JaneDoe@ habitataffiliate.org City, OR 97200

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8. Other Contact Notification Include other important contact lists here, including affiliates, partner families, local emergency contacts, etc.

A. Local Disaster Contact Information

Agency Phone Number

LAW ENFORCEMENT, FIRE, EMS, MEDICAL 911 Emergencies OnlyWillamette Valley Communications Center 503-588-6123 Primary ContactLaw Enforcement

State Police 503-397-3131 Salem Police 978-7442112 Marion County Sheriff 503-588-5032

Salem Fire 503-588-6245Ambulance

Rural/Metro 503-315-2260 Salem Ambulance Service 503-588-6538 City of Salem Ambulance Service 503-588-6238 Capital Fire Med 503-588-6428

State Emergency Management Agency 503-378-2911Marion County Emergency Operation Center 503-588-5108

Water 503-588-6333Power Companies

Portland General Electric 503-399-7717 Salem Electric 503-362-3601 Oregon Municipal Electric Utilities 503-371-6625

North West Natural Gas 503-585-6611Waste Recyclers 503-585-4300Regional Medical Centers

Salem Hospital 503-561-5200 West Valley Hospital 503-623-7327

Oregon Department of Human Services 503-945-5944

National FEMA 800-621-3362 Red Cross 800-438-4636 Salvation Army 800-725-2769 United Way 800-555-5555

Local Red Cross 503-585-5414 Salvation Army 503-585-6688 United Way of Mid-Willamette Valley 503-363-1651

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casey hagerman, 07/07/13,
Update with local agencies and numbers

HFHI CONTACTSU.S Support Center 877-HFHI-HELP (877-434-4435)HFHI Disaster Response 800-422-4828

B. Oregon Affiliates Contact Information

Affiliate Name Contact/Address Phone Email

Albany Area Wanda KinnyPO Box 1974 Albany 97321

541-967-4030 [email protected]

Bend AreaMark Quinlan1860 NE 4th Street Bend 97701

541-385-5387 [email protected]

BentonBettina SchemphP.O. Box 1551 Corvallis 97339

541-752-3075 [email protected]

Columbia CountyRoxanna JenningsPO Box 921 Saint Helens 97420

503-3664595 [email protected]

Coos Bay Kathy KeblerPO Box 986 Coos Bay 97420

541-756-9080 [email protected]

Cottage GroveLinda MaysPO Box 327, Cottage Grove 97424

541-767-0358 [email protected]

Curry CountyJoe DonahuePO Box 1212 Brookings 97420

541-412-7166 [email protected]

FlorenceKate McBroom RedwinePO Box 3302 Florence 97439

541-902-7949 [email protected]

Grand RondeDavit StilPO Box 111 La Grande 97850

541-963-4874 [email protected]

Grants PassJack DavisPO Box 2667 Grants Pass 97528

541-474-2884 [email protected]

Jefferson County Sharon Marvel49 NE 12th Madras 97741

541-475-6650 [email protected]

Junction City/Harrisburg/Monroe

John SilvermoonPO Box 171 Junction City 97448

541-998-9548 [email protected]

Klamath BasinMichael GreenstreetPO Box 476 Klamath Falls 97601

541-850-2673 [email protected]

Lebanon Debbie RobertsPO Box 365 Lebanon 97355

541-451-1234 [email protected]

Lincoln County Sally BovettPO Box 133 Newport 97365

541-574-4437 [email protected]

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casey hagerman, 07/07/13,
Note: information may not be current. Check with local affiliates or HFHO for updates

McMinnville AreaGretchen PhelpsPO Box 301 McMinnville 97128

503-472-9637 [email protected]

Mid-ColumbiaRoger HolenPO Box 161 Hood River 97301

509-493-3720 [email protected]

Mid-WillametteTony Fraiser1220 12th St. SE Salem 97302

503-364-6642 [email protected]

Newberg Rick RodgersPO Box 118 Newberg 97132

503-537-9938 [email protected]

NewberryRandy HeisePO Box 3364 Sunriver 976707

541-593-5005 [email protected]

North-Willamette Valley

Jerry AmbrisPO Box 852 Mount Angel 97362

503-845-2434 [email protected]

Oregon Trail

Stephanie Angle240 E Gladys Ave,Lanham Building Suite 2A, Hermiston 97838

541-567-1509 [email protected]

Portland Metro/EastSteve MessinettiPO Box 11527 Portland 97211

503-287-9529 [email protected]

Redmond Scott BrownPO Box692 Redmond 97756

541-548-1406 [email protected]

Rogue Valley Denise JamesPO Box 688 Medford 97501

541-772-2808 [email protected]

Sisters Sharlene WeedPO Box 238 Sisters 97759

541-549-1193 [email protected]

SpringfieldDon Griffin1210 Oak Patch Rd. Eugene 97402

541-741-1707 [email protected]

The DallesCorliss MarshPO Box378 The Dalles 97058

541-296-8817 [email protected]

Tillamook CountyKathleen Tyler2610 3rd St. Tillamook 97107

503-842-7472 [email protected]

Umpqua ValleyHarl ClarkPO Box 1391 Roseburg 97470

541-672-0914 [email protected]

West TualityRandy RoedlPO Box 806 Forest Grove 97116

503-357-1201 [email protected]

Willamette West

Mark Forker5293 NE Elam Young ParkwayHillsboro 97124

503-844-7606 [email protected]

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C. Partner Families Contact Information

Please include an updated list of your affiliate’s partner families’ emergency contact info, so that information and updates can easily be distributed.

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9. Continuity of Management Plan You can assume that not every key person will be readily available or physically at your facility after an emergency. Ensure that recovery decisions can be made without undue delay by establishing key tasks and primary, secondary and contingent personnel to perform those tasks. This assures chain of command and lines of succession for key personnel. Please add or subtract tasks as needed.

The following is a list of responsibilities in the event of activation of your affiliate disaster plan (in no particular order.) The Primary designee is the person normally in charge of that task under normal operations, the Secondary designee functions as his/her backup, and the Contingency designee is someone who is capable of performing this task in the event of an extreme situation impacting the two individuals previously mentioned.

PRE-DISASTER / BUSINESS CONTINUITY PLANNING

TASK PRIMARY SECONDARY CONTINGENCYBackup and safe records maintenance Office Manager Treasurer SecretaryCommunication of Disaster Preparedness Plan Executive Director Office Manager Affiliate Support

CoordinatorActivation and Leadership of Plan Executive Director President SecretarySecuring of HFH offices

Executive Director Office ManagerAffiliate Support

Coordinator

POST-DISASTER / BUSINESS CONTINUITY ACTIVATION

TASK PRIMARY SECONDARY CONTINGENCYActivation of Plan Executive Director Board StaffCommunication with families in the affected area

Family Support Coordinator Executive Director

Board Member closest to the affected area

Communication with state emergency management agency

Executive Director President Secretary

Communication of Disaster Preparedness Plan to local community (news, etc.)

Executive Director Office Manager Affiliate Support Coordinator

Communications with HFHO within 48 hours (rapid assessment)

Executive Director President Secretary

Communication/nurturing of Board and staff post-disaster Chaplin Executive Director President

Documentation and evaluation of response

Executive Director Board Member Secretary

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casey hagerman, 07/07/13,
please update according to your affiliate personnel and tasks

10. Insurance Coverage InformationUse this section to consolidate insurance information, and to identify additional insurance needs.

INSURANCE AGENT:

STREET ADDRESS CONTACT NAME

CITY, STATE, ZIP CONTACT TELEPHONE NUMBER

TELEPHONE NUMBER FAX NUMBER CONTACT EMERGENCY NUMBER

EMERGENCY TELEPHONE WEBSITE CONTACT EMAIL

INSURANCE POLICY INFORMATION

TYPE OF INSURANCE

POLICY NUMBER DEDUCTIBLES POLICY LIMITSCOVERAGE

DESCRIPTION

DISASTER RELATED INSURANCE QUESTIONS (Between you and your provider)

Do you need Flood Insurance? Y / N What hazards or causes of loss does my policy cover?

Do you need Earthquake Insurance? Y / N How will my property be valued?

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Do you need Business Income and Extra Expense Insurance? Y / N

Does my policy cover the cost of required upgrades to code? Y / N

How much insurance am I required to carry to avoid becoming a co-insurer?

What does my policy require me to do in the event of loss?

What types of records and documentation will my insurance company want to see?

Do I have enough coverage? For how long is my coverage provided?

How will my emergency management program affect my rates?

To what extent am I covered if partner families are unable to pay their mortgages?

Other questions

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11. Memorandum of UnderstandingUpon completion of your Business Continuity Plan and Disaster Response Plan, communicating your plan to your Habitat for Humanity State Support Organization, HFHI, and local Emergency Management agency is important in keeping communications open. After a disaster, lines of communication are often down, slow, overwhelmed, or even nonexistent. Emergency Services are likely overwhelmed, so the time to communicate is PRIOR to an emergency.

Drafting a Memorandum of Understanding (MOU), and sending it to the proper entities will assist them in knowing what your plan is, what your capacity may be for assisting after a disaster, what your needs may be, and how you are going to operate and provide care for your staff, families or community. This MOU should outline how you will function and take care of affiliate responsibilities for the first 30 days following a local disaster. It may also communicate how you will assist others (e.g. other affiliates, or other response and recovery agencies like Red Cross). Contact your local Emergency Manager, HFHO, or HFHI for further information on the format of the MOU, its contents, and the needs of those you would be reporting to.

Sample MOU content includes:

1. Introduction: The introduction helps the reader understand the agreement content. It describes the need, the agencies involved, why it is necessary, for what capability or need the MOU is describing, etc.

2. Purpose: The purpose section should be a concise statement of the intention of the MOU. It explains the intended use, when it will be used and how it will be used. List the agencies and jurisdictions to be included in the agreement and describe their relationship.

3. Policy: The policy section describes how you will be operating before and after a disaster, how you will activate your plan, and the main aspects of your plan (business continuity, communications, assistance, resources, etc.) Describe your procedures and who is in charge of what. Answer: How will my organization maintain functionality for the first 30 days following a disaster? How can my organization assist after a disaster or during long-term recovery (e.g. housing, volunteer management, etc.)

4. Needs (Optional): The needs section (if necessary) describes pre-disaster activities your organization may need assistance with. These could be in preparation or training, information or communication services, or advise on how to assist if necessary. This section also could describe possible needs following a disaster, including assisting vulnerable families, recovery of function, etc.

5. Conclusion: Complete your MOU with specific contact information for the lead of your agency, and consider including a copy of your Disaster Plan.

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DISASTER PREPAREDNESS Affiliates are encouraged to prepare supplies and protocols to immediately respond to a disaster or emergency situation. These preparations include organizing an emergency supply kit for the affiliate office, creating an office evacuation plan and shelter in place plan, and a checklist for reviewing and updating the disaster plan itself. Assisting families with home disaster plans and emergency kits are also vital preparedness activities.

1. Emergency Supply KitIt is recommended that all HFH affiliate offices maintain an emergency supply kit that can serve staff for at least 72 hours, in the event of a disaster. If possible, a larger supply should be considered, lasting up to 3 weeks, particularly for coastal affiliates with the threat of tsunamis. The following list is based on HFHI, Red Cross and FEMA recommendations. Amend as needed.

At a minimum, recommended emergency supplies include the following:

Store one gallon of water per person per day, for drinking and sanitation.

At least a three-day supply of non-perishable food

Can opener for food (if kit contains canned food)

Battery-powered or hand-cranked radio(s) (e.g. Eton Etn American Red Cross ARCFR600R Solarlink)

Battery-powered or hand-cranked flashlight(s)

Extra batteries if needed for the radio(s) and flashlight(s)

CPR/First aid kit(s)

Whistle(s) to signal for help

Dust or filter masks, readily available in hardware stores, which are rated based on how small a particle they filter

Leather Gloves, one pair per person

Wrench or pliers to turn off utilities (plus other essential tools like knife and can opener)

Plastic sheeting and duct tape to "seal the room"

Buckets, garbage bags, plastic ties and moist towelettes for personal sanitation

Blankets and foldable cots or foam pads for sleeping

Local maps

Cell phone with chargers, inverter or solar charger

(www.ready.gov/basic-disaster-supplies-kit)

LOCATION OF EMERGENCY SUPPLY KIT: _____________________________________

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(include map if needed)

Maintenance for Emergency Supply Kit

Replenish the following perishable supplies in emergency supply kit every six months:

Water Food Batteries First aid kit contents (as needed)

Replenishment Log

Record below the two dates each year that emergency supply kit is replenished:

2013 2014 2015

2016 2017 2018 2019 2020

2021 2022 2023 2024 2025

2. Office and ReStore Evacuation PlansYour affiliate’s offices and ReStores (if applicable) should have a plan for warning staff, evacuating the building, and turning off vital equipment and services (gas, water, electricity) in case of emergency.

Designated Meeting Place: ______________________________________________________(Include Map of Building, Evacuation Route, and Meeting Point)

Safety Coordinator

Primary AlternateName

Work Phone

Alternate Phone(s)

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Work email

Personal email

Shut-down Managers

Primary SecondaryName

Work Phone

Alternate Phone(s)Work email

Personal email

Warning System How people will be informed that they must evacuate the office? (eg. Whistle signal, siren, horn, verbal command, etc.)

To ensure your evacuation plan is effective:Place a check mark ( ) next to each task listed below when completed:

We have developed these plans in collaboration with neighboring businesses and building owners to avoid confusion or gridlock. Not applicable – no immediate neighbors

We have located, copied, and posted building and site maps, with exits and evacuation routes clearly marked.

Exits are clearly marked in all our facilities.

We will test the warning system _____ times per year in January and July.

We will practice evacuation procedures _____ times per year in January and July.

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3. Shelter in Place PlanShelter Location:

___________________________________________________________________

(Include map of building and Shelter Location site if needed)

Shelter Managers

Primary AlternateName

Work Phone

Alternate Phone(s)Work email

Personal email

Shelter Manager Responsibilities

Ensure food and water supplies. Set up first aid station and administer first aid if needed. Provide hand-operated or battery-operated radio and flashlights. Set up cots and sleeping arrangements.

Maintain contact with local Red Cross, Executive Director, affiliate board of directors and Habitat Oregon and International whenever possible.

Ensure security of premises from looting or structural damage.

Warning System

How will people be informed that they must shelter in place?

We will test the warning system ______ times per year. Turning off gas and electricity to your office or home following a disaster may prevent flooding, fire or explosions. Know where your service disconnects are located, how to turn them off, and location of necessary tools to do so.

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PART III: RESPONSE PLANNINGDisaster response occurs immediately following a disaster, actions necessary to secure life safety, property security, and initial assessment of damages and needs. Affiliates are encouraged to assess and determine their capacity to assist immediately following a disaster, both in terms of responding to the needs of your affiliate and partner families, and in terms of assisting with local or regional response efforts. Habitat for Humanity is primarily organized for long term housing recovery, as most affiliates specialize in home renovation and construction. However, affiliates may determine that they have the ability to assist more directly following a disaster (e.g. damage assessment, building inspections, emergency shelter construction etc.). Having a Response Plan that can be referenced immediately following a disaster can be extremely helpful during the hectic times to be expected if the local damage is extensive.

FEMA’s National Response Framework (NRF) helps to direct the response efforts of federal, state and local emergency management agencies. It is recommended that affiliates familiarize themselves with this national framework (see appendices), and the ways in which they communicate, such as the Incident Command System (ICS). FEMA offers ICS trainings for local responders and agencies active in disasters, so that they can “speak the language” of emergency managers and can more successfully assist if needed.

Figure 4: FEMA’s National Disaster Response Network

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IMMEDIATE RESPONSEThe first aspect of disaster response is ensuring the safety of those at the office and their families. Securing a safe location, starting first aid or calling for help, and notifying the appropriate personnel should be the primary activities immediately after an event. After immediate dangers are past, you can begin communications, assessments, evaluations and then move into local or regional response.

Steps to Follow Immediately After a Disaster:

1. Stay safe. Evacuate or shelter in place following your plans. Take a head count and call for help as needed. Gather emergency supplies and start first aid as needed.

2. Secure your location and prevent additional casualties. Turn off gas, electricity and water to building if possible. (See below for basic instructions)

3. Get to safety and establish communications with emergency personnel or families.

4. Activate your Business Continuity Plan as soon as possible, starting with notification of staff and key personnel.

5. Convene key staff and personnel to activate additional response plan elements. Notify local authorities and HFHO.

6. Complete the HFH Rapid Assessment form and provide to appropriate offices.

7. Continue continuity and response actions.

8. Evaluate Disaster Response Plan for revisions.

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1. Emergency Contact InformationInclude as many emergency contacts as necessary. Additional emergency contacts may be found in the Business Continuity sections above. Consider including contact lists for Employees and Staff, Board Members, Key Volunteers, and Partner Families here.

EMERGENCIES

DIAL 911

NON-EMERGENCY POLICE

NON-EMERGENCY FIRE ELECTRICITY PROVIDER

GAS/PROPANE PROVIDER WATER PROVIDER

INSURANCE PROVIDER IT SUPPORT CONTRACTOR

PROPERTY SECURITY BANK/FINANCIAL AGENT

OTHER OTHER

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2. Service DisconnectionTurning off gas and electricity to your office or home following a disaster may prevent flooding, fire or explosions. Know where your service disconnects are located, how to turn them off, and location of necessary tools to do so. Designate a staff member responsible for this operation.

How to Turn Off Gas and Electricity

Gas: Turn off gas before turning off electricity

Important: Only turn off gas at the meter if you smell gas!

To turn off natural gas in your office or house, take a wrench and tighten it on to the quarter turn valve on the pipe that feeds into the gas meter. Turn it one-quarter turn to make the indicator parallel to the ground. In most locations, once you do this you cannot turn the gas back on to the house without the utility company.

Electricity:

In the event you need to turn off the electricity in your house, go to the breaker box and do the following:

Turn off smaller breakers one by one Flip the “main” breaker to off position last To re-energize your home, reverse the steps above

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Water:

In the event you need to shut water off inside your office or home, find the main water valve and turn it to your right. To open the flow of water back into the house, turn it to your left. Some water valves are located outside the home, near the street or sidewalk, within a covered box in the ground. A special tool is required. Consider purchasing a water valve tool to include in your emergency supply kit.

Propane:

If you live or work in an area that uses outdoor propane or LPG you will find this outside the home. Open the top of the tank and you will see either a regular turn knob or a quarter turn valve. Turn the knob to your right to shut off the flow of propane into you house. For quarter-turn vale see above.

3. CommunicationsFill in answers to the following questions.

In the event of an emergency, how will your organization:

Account for all personnel?

IMMEDIATELY:

AS SOON AS FEASIBLE:

Provide timely and accurate critical information to our personnel?

Keep suppliers, distributors, landlords, and other partners informed?

Identify and communicate strategic issues to our board of directors?

Inform Habitat of changes to our operational status or services?

Inform the public and especially families about our operational status, services to the community, and financial needs?

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News Release (Sample only. Please rewrite as necessary)

“Habitat for Humanity Affiliate Affected by Local Disaster”

“Habitat for Humanity Affiliate Implements Emergency Plan”

For More Information Contact ______________ at ________________

For immediate release (Date________________):

How Habitat affiliate was affected:

Our planned response:

Any location changes:

How to communicate with us:

“As soon as it was safe to proceed, volunteers and staff of Habitat for Humanity XXX began implementing their Disaster Response Plan. “We have a lot to do,” said ____________. “The volunteers of Habitat for Humanity have proved that they are dedicated to housing God’s people in need. We see this as a continuation of our mission.” It should be noted “at the time of a disaster we need to balance short-term immediate response with our efforts to provide long-term permanent housing,” _______ continued.

We plan on using local volunteers to get our homeowners back into a safe living condition. We will use local resources and expect offers of help from other Habitat groups from around the county and state. By using volunteer labor and donated funds and materials, Habitat builds or rehabilitates simple, decent houses and sells them to low-income families at cost with no interest added. Habitat homeowners, called partners, contribute sweat equity as part of their contribution to their home.

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Habitat for Humanity is an ecumenical Christian housing ministry whose objective is to eliminate poverty housing from the world and to make a decent shelter a matter of conscience and action.”

3. Rapid AssessmentImmediately following an event, or within the first 72 hours, the Executive Director (or other) will be responsible for completing the Affiliate Rapid Assessment Form and submitting it to the appropriate HFHO and HFHI offices. This assessment form is designed to give a brief snapshot of your affiliate’s perspective as soon as possible after a disaster. It will help to inform HFHO and HFHI of needs and outline next steps as necessary. Please complete it to the best of your ability in a timely fashion and submit it to HFHO and the US Support Center at [email protected] or via fax at (229) 410-7909.

(See next page for assessment form)

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Date Completed

Self-AssessmentPlease indicate how severe an impact the disaster will have on your affiliate in the next 30 days. The following areas should be judged based on a scale of 1 (no impact) to 5 (severe impact):

Focus AreasNo impact--------Severe

1 2 3 4 5Affiliate staff workload & availability*Loss of income from donorsCollecting timely payments from homeownersLoss of current/potential volunteers

Comments explaining any concerns rating a 4 or 5 above:

*Includes your board if you have 3 or fewer full-time staff members at your affiliate.

Affiliate Rapid Assessment Form

Impact QuestionsWas your office/ReStore damaged by the disaster?If yes, to what extent?Were any Habitat homes damaged by the disaster?*

Yes? No?

If yes, how many?* Please be sure to direct Habitat homeowners to file a claim with their insurance provider as soon as possible.

Contact InformationName/location of affiliateTitleBest phone number to reach you

Alternate Phone Number

E-Mail Address

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LOCAL & REGIONAL RESPONSEAfter Life Safety, Business Continuity, and Communications, affiliates may want to consider participating in wider response efforts. Affiliates should discuss their potential capacity to assist the local area immediately following an event. This could mean helping with evacuation efforts, initial damage assessment, clean up, sheltering assistance, relocation, or volunteer and donation management. Affiliates should consult with local emergency management, police and fire, as well as local chapters of the Red Cross and VOADs, to identify service gaps, opportunities for collaboration, and to open lines of communication among like organizations.

For example, affiliates can coordinate ahead of time with the local building departments so as to expedite inspections and permits for construction of shelters. Affiliates may consider developing pre-approved shelter designs to achieve this. These activities can decrease response times following a disaster, clarify roles and capabilities, and help coordinate local recovery efforts. After an event, affiliates should review their response plan document for direction. As soon as possible following an emergency, affiliates should revisit these plans and review expected capacities and determine actual resources and ability to assist in the short term response efforts in their local area. If needed or called upon, affiliates may be able to assist in other areas affected by disaster such as assisting one’s “Sister Affiliate”, ORVOAD or area government agency.

1. Response PlanAffiliates can plan for response based on many factors. Contact the HFHI Disaster Response office for additional assistance with response plans. Answering these sample prompts, and others developed by your affiliate, will be the beginning of your Response Plan:

The affiliate will respond depending on the following factors: (examples below)

The type, level and location of disaster The safety and well being of our staff The survival of Habitat affiliate offices Our ability to respond with volunteers and materials The capacity of our trucks or our ReStore facility to assist The availability of our volunteers to assist in any clean-up or repair work The Habitat ReStore and office may be used for distribution of emergency supplies Instruction and advice from Habitat Oregon and Habitat International

The decision of whether or not to respond will be communicated by/through: (example below)

We will establish clear lines of communication via phone, text message or emails and will collaborate with Emergency Management, the Red Cross and HFHO

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casey hagerman, 08/13/13,
examples from HFH Santa Barbara, CA. Affiliates should review and consider their own responses.

The executive director (or other) will communicate with the appropriate authorities as per the affiliate communications plan (if needed)

Our affiliate anticipates being able to help respond locally in the following ways: (example below)

We will help coordinate clean up volunteers We will be able to shelter 10-20 families in temporary facilities We can help coordinate donations We can assist our partner families with transportation

Our affiliate anticipates being able to help respond to other affiliate’s in the following ways: (example)1. We will send supplies and volunteers to assist our Sister Affiliate2. We can accept 10-20 families as temporary evacuees3. We will assist with business continuity and volunteer management

2. Partner Family Assistance PlanPlanning for family safety and well-being should be a priority for all affiliates. Having policies around what specific support will or won’t be given to families is important. Communicating those policies and expectations is likewise very important. Consider answering the following prompt, and others like it, when planning for family services following a disaster.

The affiliate will support partner families in a pre-disaster environment in the following ways: (examples below)

Provide education and literature regarding local hazards, emergency preparedness, evacuation and affiliate policies on assistance

Maintain emergency contact information and communications protocol with partner families

Maintain high safety measures and proper signage in all residences and facilities Consider hazard mitigation projects as part of community outreach and rehabilitation efforts

like a Brush with Kindness (such as strapping water heaters, anchoring foundations, removing old chimneys, providing Family Disaster Plans and evacuation maps)

The affiliate will support partner families in the post-disaster environment in the following ways: (examples below)

If any Habitat homes are damaged or destroyed, Habitat will do an on-site inspection We will help notify insurance companies to set up an appointment for adjustor inspection Any physical needs for food, shelter or clothing will be assessed, and referrals made to the

Red Cross, Unity Shoppe, Catholic Charities, the Food Bank or other appropriate agency Our ability to help with reconstruction will be made on a case by case basis Other actions as needed

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3. Response ProtocolInitial steps when considering a broader response to an event are:

Step 1: Convene Affiliate Staff and Board for Decision Making

The Executive Director will be responsible for convening the affiliate staff and board within 72 hours of the disaster. Emergency contact information for all staff and board members will be distributed in advance through the Plan and made available at (include website address).

Step 2: Decision-Making

The Board and staff will review their Response Plan (if available) and any Memorandums of Understanding they may have with local emergency management or other partner agencies. Depending on circumstances, the Response Plan may need to be adjusted. The Board will make a decision as to whether/when to respond to the disaster based on the Plans and the needs and capacities at the time.

Step 3: Communicate with HFHO and HFHI your affiliates intentions on responding

The board or affiliate staff will contact HFHO and HFHI, as well as local response agencies and emergency management, and communicate their capacity and intention to assist in response efforts. Affiliate will assist within the needs of the community and ability of affiliate. HFHI also has additional responses and resources that can be utilized after a disaster, such as the Disaster Corp managers and teams.

Step 4: Proceed with approved response activities

After receiving confirmation on response activities from the affiliate Board, HFHO, and local emergency management (if necessary), affiliate should proceed with response actions to support the administrative and functional aspects of the affiliate, life and property safety of partner families, and any additional local or regional response actions the affiliate is capable of assisting with.

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4. Plan EvaluationAfter each activation of HFH XXX’s Disaster Plan, the following evaluation should be completed by those involved, and then used to determine potential changes and improvements to the plan. Complete the evaluation within 30-60 days following its implementation.

The Affiliate Disaster Preparedness Plan was activated at (Date and Time):

What was the nature of the Disaster?

How was the Plan activated?

Was communication and leadership of the Plan adequate? Explain:

Was the affiliate’s ability to function compromised? To what degree?

Were any families or Habitat homes affected? To what degree?

What areas of the Plan worked well?

What areas of the Plan need improvement?

Additional comments:

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PART IV: RECOVERY PLANNINGThe National Disaster Recovery Framework (NDRF) is the official document that directs and guides the long-term recovery efforts of FEMA and regional and local agencies. FEMA also offers the services of a Federal Disaster Recovery Coordinator to assist communities with their response efforts. Identifying where Habitat affiliates work within the Recovery Framework is important.

In addition to the housing expertise that HFH brings to long-term recovery efforts, the NDRF notes that faith-based and community organizations can provide assistance to track recovery progress, ensure accountability and make adjustments to ongoing assistance. It stresses the importance of local partnerships and open lines of communication. It also notes that community stakeholders need to possess an understanding and have access to broad and diverse funding sources in order to finance recovery efforts. The NDRF goes on to mention the importance of retrofitting vulnerable structures, and incorporating stronger building codes and land use ordinances in hazard zones. Other important areas for recovery include case management services, volunteer coordination, psychological and emotional support, housing repair and construction, and project implementation. Habitat affiliates may find they have capacity to serve needs in these and other areas following a disaster.

RECOVERY PLAN DEVELOPMENTRecovery planning should ideally take place immediately after emergency preparedness and response plans are complete, or simultaneously if possible. Affiliate’s long-term recovery planning efforts should likely be focused on rebuilding sustainable and durable housing. Planning for the replacement of housing and/or the relocation of families can be difficult. These plans should include issues like a potential impact and loss analysis, material and volunteer supplies assessment, available land inventories, fundraising mechanisms, and pre-approved housing designs.

The role an affiliate plays in recovery may look different at different phases or times. What an affiliate is capable of in the first three weeks following a disaster will be different than what it’s capable of in three months or three years. Affiliates should try and map out their capacities over the short, medium and long term, where medium term may be 2 years, and long term 10 years. Official Long Term Recovery Organizations (LTROs) may be active in your area, and your affiliate is encouraged to join and participate. Building relationships with other affiliates, the state support organization and other local agencies are encouraged to help speed up recovery in your area. HFHI Disaster Response can also assist with affiliate Recovery Planning.

Affiliates can develop a Recovery Plan in many different ways. Assessing affiliate capacity, as well as your communities likely needs are important preliminary steps. Mapping out potential needs

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along a timeline of disaster response and recovery can help affiliates identify roles to fill. Meeting with local emergency management, Red Cross, local partners and other nonprofits and NGOs will help with this identification and assignment of responsibilities. Recovery is a community activity, and planning for recovery and building local resilience in the process requires cooperation and communication across sectors.

Some considerations when making your Recovery Plan are listed below: (example below)

1. Coordinator(s) of Plan: Executive Director

2. Goal of Plan: Aid other agencies in their disaster relief efforts; ensure continued or restarted Habitat operations; assist Habitat families to remain in or return to their homes

3. Timeline: If any reconstruction is necessary, permits will be sought to rebuild within 6 months with preapproved housing designs.

4. Preliminary Budget: To be determined on a case by case basis and approved by board

5. Fundraising Plan: A general appeal through our website, e-newsletters and social media; reconstruction funding available through HFHI or FEMA. Grant writing for specific disaster-related activities.

6. Potential Partners: Jurisdictions in our service area; local churches and corporations; building supply stores; HFHI Disaster Corp.

7. Volunteer Coordination Needs/Plan: To be determined on a case by case basis, announced through electronic and social media. Disaster Volunteer Coordinator XXX has been trained by HFHI on disaster management OR Disaster Corp manager identified ahead of time.

8. Communication/Public Relations Plan: Press release, newsletters, press conference if necessary

9. Capabilities Over Time: Determine affiliate’s strengths over time, including during the recovery phase, immediately following recovery efforts, and for short-, medium- and long-term activities.

10. Decision Making Strategies: Outline affiliate’s methods of making recovery decisions and strategies for increasing recovery actions over time. Consult with ORVOAD, HFHO, and HFHI for critical or community-based activities.

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PART V. APPENDICES

APPENDIX A: DEFINITIONS

Business Continuity-Those actions taken post-disaster to restore an organization to full operation.

Capacity-A combination of all the strengths and resources available within a community, society or organization that can reduce the level of risk, or the effects of a disaster. (From the UN International Strategy for Disaster Reduction.)

Disaster (natural or of human origin): A serious disruption of a community’s basic functioning, resulting in extensive human, material or environmental losses which exceed the community’s ability to sustain a healthy life without assistance.

Disaster-Affected People: All people whose lives or health are made vulnerable by disaster, whether displaced or in their home area. (Definition derived from “The Sphere Project: Humanitarian Charter and Minimum Standard in Disaster Response.”)

Disaster Mitigation-The actions required to lessen the impact of future disasters. Most mitigation measures are above and beyond normal building codes. These techniques are an essential step toward ensuring the stability of a Habitat home during a disaster. Examples of mitigation include choosing house sites outside of high-risk areas and elevating homes that are located on flood plains.

Disaster Preparedness- The actions necessary to ready organizations for disasters. Preparedness training is an additional component of the instruction that HFHO gives to each new board or staff member.

Disaster Response-Those capabilities necessary to save lives, protect property and the environment, and meet basic human needs after an incident has occurred.

Emergency Management-City, County, and State agencies tasked with planning and response for natural and man-made disasters and emergencies.

Long Term Recovery-Phase of recovery that may continue for months or years and addresses complete redevelopment and revitalization of the impacted area, rebuilding or relocating damaged or destroyed social, economic, natural and built environments and a move to self-sufficiency, sustainability and resilience.

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Resilience- Ability to adapt to changing conditions and withstand and rapidly recover from disruption due to emergencies.

VOAD-Voluntary Organizations Active in Disaster. A nonprofit, nonpartisan, membership based organization that serves as the forum where organizations share knowledge and resources throughout the disaster cycle—preparation, response and recovery —to help disaster survivors and their communities.

(ADD Additional HFH affiliate & SSO-Specific definitions)

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APPENDIX B: REFERENCES

1. State of Oregon Department of Geology and Mineral Industries (DOGAMI): www.oregongeology.org

DOGAMI has surveyed Oregon and mapped such things as earthquake zones, tsunami zones and landslide zones. Maps are available for hazards, as well as evacuation routes for coastal communities.

2. Oregon Emergency Management (OEM):

www.oregon.gov/OMD/OEM

OEM maintains the emergency services systems for planning, preparing and providing for the prevention, mitigation and management of emergencies or disasters that present a threat to the lives and property of citizens of and visitors to the State of Oregon.

Family Emergency Plan:

http://emc.uoregon.edu/content/create-your-disaster-plan

Emergency Supply Kit:

http://emc.uoregon.edu/EmergencyKit

3. Habitat for Humanity Oregon (HFHO):

habitatoregon.org

HFHO is Oregon’s state support organization, whose mission is to develop financial and in-kind resources in support of Habitat Oregon affiliates’ efforts to house more families.

4. Habitat for Humanity International Disaster Response:

www.habitat.org/disaster

Habitat’s International and Domestic department of disaster response and recovery.

5. Partnership for Disaster Resilience (OPDR):

csc.uoregon.edu/opdr/

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OPDR is an applied research program at the University of Oregon, working toward the mission of creating a disaster resilient and sustainable state. OPDR provides communities and agencies with planning assistance and guidance, with professional and graduate students on staff.

6. Federal Emergency Management Agency (FEMA):

fema.gov

FEMA is the national agency in charge of assisting communities with disaster response and recovery efforts.

National Recovery Framework:

https://s3-us-gov-west-1.amazonaws.com/dam-production/uploads/20130726-1914-25045-8516/final_national_response_framework_20130501.pdf

National Disaster Recovery Framework:

https://s3-us-gov-west-1.amazonaws.com/dam-production/uploads/20130726-1820-25045-5325/508_ndrf.pdf

Incident Command System:

http://www.fema.gov/incident-command-system

Family Emergency Plan:

http://www.ready.gov/make-a-plan

7. Insurance Institute for Business and Home Safety (IBHS):

www.disastersafety.org/

IBHS studies disasters and their effects to homes and communities. They offer guidance and best practices for building design for safety and performance during natural disasters and hazards (see their FORTIFIED program).

8. National Oceanic and Atmospheric Administration (NOAA):

www.noaa.gov

NOAA tracks the nation’s weather and climate and provides warnings and news updates for hazards and disasters across the country.

9. Oregon Voluntary Organizations Active in Disaster (ORVOAD)

www.orvoad.org

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Oregon VOAD consists of mostly faith-based voluntary organizations with disaster relief roles, in partnership with state government. A member organization of National VOAD, they are the forum where organizations share knowledge and resources throughout the disaster cycle.

Add local and regional references as needed.

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APPENDIX C: FAMILY DISASTER PLANNING GUIDE

The following guide is for affiliates to distribute to their partner families. Family plans are a critical part of Habitat’s overall disaster resilience, and should be encouraged for all families. In locations with multi-family buildings with building managers, these managers can act as liaisons to families for assistance in completing the plan. These plans, as well as additional hazard and disaster information for your local area, can be distributed and completed during the educational component for new families, prior to moving into their home. Copies of these plans, or just the vital emergency contact information, should also be kept by the local affiliate in a secure location or within the Additional Contact Information section of their Disaster Preparedness Plan.

It is important to make sure that the entire family is prepared and informed in the event of a disaster or emergency. You may not always be together when these events take place and should have plans for making sure you are able to contact and find one another.

The American Red Cross suggests some basic steps to make sure you remain safe:

1. Meet with your family or household members.

2. Discuss how to prepare and respond to emergencies that are most likely to happen where you live, learn, work and play.

3. Identify responsibilities for each member of your household and plan to work together as a team.

4. If a family member is in the military, plan how you would respond if they were deployed.

Plan what to do in case you are separated during an emergency

1. Choose two places to meet:

2. Right outside your home in case of a sudden emergency, such as a fire

3. Outside your neighborhood, in case you cannot return home or are asked to evacuate

4. Choose an out-of-area emergency contact person. It may be easier to text or call long distance if local phone lines are overloaded or out of service. Everyone should have emergency contact information in writing or saved on their cell phones.

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Plan what to do if you have to evacuate

1. Decide where you would go and what route you would take to get there. You may choose to go to a hotel/motel, stay with friends or relatives in a safe location or go to an evacuation shelter if necessary.

2. Practice evacuating your home twice a year. Drive your planned evacuation route and plot alternate routes on your map in case roads are impassable.

3. Plan ahead for your pets. Keep a phone list of pet-friendly hotels/motels and animal shelters that are along your evacuation routes.

(The following example plan is from the University of Oregon Emergency Management department, and can be found at: http://em.uoregon.edu)

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Your Family Disaster PlanThere are many different kinds of disasters, such as fires, floods, earthquakes, chemical spills, pipeline leaks and explosions, which seldom give warning and can be equally devastating to their victims. The planning you and your family do now will be of benefit for any type of disaster that can strike your community.

This guide is a plan template and is intended to provide you a simple format and possible suggestions about information you might want to include in your family disaster plan. It is not all inclusive and should be modified by the user to suit individual or family needs.

This plan can be filled in electronically or printed and filled in by hand. If filled in by hand, we recommend that you use a pencil for ease of making future corrections to information contained in the document.

At least once a year, have a meeting with your family to discuss and update your disaster plan with current and correct information. Determine what additional training, equipment, and supplies are needed.

Practice! Occasional drills can improve reaction time and help to avoid panic in an actual emergency.

Update and review plan Last update Next update

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Table of Contents

Household Members and Pets Inventory4

Household Information 4

Emergency Numbers 5

Utility and Service Contracts 5

Insurance and Other Information6

Family/Friends/Neighbors 6

Out of Area Contact Information 7

Work and School Contacts8

Reunion Procedures9

Medication List 10

Pharmacy/Doctors/Specialists 11

Additional Medical Information 12

Home Layout/Diagram 13

Utility Control14

Practice Your Plan 15

Preparing a Disaster Supplies Kit 16

Pet Plan 23

Notes 24

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Household MembersHousehold Members Relation/Birth Date Social Security

Number

PETSPets Pet License # Vet name & phone

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Household Information

Home Address:

Phone1: Phone2:

E-mail 1:

E-mail 2:

Car Information

Car 1: Make / Model / Year / License #

Car 2: Make / Model / Year / License #

Car 3: Make / Model / Year / License #

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Emergency Numbers

CALL 911 FOR EMERGENCY

Note: After a disaster, 911 may not be working. Use these numbers when able.

Fire Phone Address

Police Phone Address

Ambulance Phone Address

Poison Control Center Phone Address

Hospital Emergency Room

Phone Address

Doctor #1 Phone Address

Doctor #2 Phone Address

Doctor #3 Phone Address

Utility and Service ContactsWater/Sewer Phone Address

Electric Phone Address

Gas Phone Address

Phone Phone Address

Cable Phone Address

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InsurancePolicy Name Policy # Phone

Health

Auto

Home

Life

Family/Friends/NeighborsNote: Identify two neighbors. Agree to check on each other

Name:

Address/Location:

Home #: Work #: Cell #:

E-mail:

Name:

Address/Location:

Home #: Work #: Cell #:

E-mail:

Name:

Address/Location:

Home #: Work #: Cell #:

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E-mail:

Out-of-Area ContactName and telephone number of person outside your local area for family members to call to report their location and condition. Everyone should memorize this number! Also select an alternate contact just in case the primary contact cannot be reached.

Important: During disasters, use phone for emergencies only. Local phone lines may be tied up. Make one call out-of-area to report in. Let this person contact others.

Primary Contact Information

Name:

Home Address:

Home #: Work #: Cell #:

E-mail:

Alternate Contact Information

Name:

Home Address:

Home #: Work #: Cell #:

E-mail:

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Work, School, and Other ContactsFamily members should know each other’s disaster procedures for work, school, or other places where they spend time during the week.

Family Member: Work/School/Other:

Address: Phone #:

Disaster Procedures:

Family Member: Work/School/Other:

Address: Phone #:

Disaster Procedures:

Family Member: Work/School/Other:

Address: Phone #:

Disaster Procedures:

Family Member: Work/School/Other:

Address: Phone #:

Disaster Procedures:

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In case of emergency, you should know if the school will keep your children until an authorized adult comes to get them. Determine what is required to release your child to your representatives if you cannot get there yourself. Ensure that the school knows your current contact information and those people authorized to collect your children.

SCHOOL NAME:

SCHOOL PHONE NUMBER:

SCHOOL ADDRESS AND DIRECTIONS:

Reunion ProceduresEstablish two places where you and your family can meet following an emergency. One immediately outside of your home, e.g. a neighbor’s mailbox, for use during a home emergency AND another site away from home in case you can’t return.

In or Around House/Apartment

Inside House/Apartment

Outside House/Apartment

When Family is Not Home

Priority Location

(Leave note in a designated place such as inside mailbox where you will be: i.e., neighbor, relative, park, school,

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shelter, etc.)

Note: Reunion and evacuation procedures need to include children at school and house members with disabilities. Talk to school officials. Write down procedures.

Important Notes and Procedures

Note: People with disabilities are advised to identify two or three people at work, school, neighborhood, etc. who will assist them in the event of a disaster.

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Medication List

User’s Name Medication Name Dosage/Frequency Reason for Taking

Doctor Prescription # Date Started/Ending Location of Meds

User’s Name Medication Name Dosage/Frequency Reason for Taking

Doctor Prescription # Date Started/Ending Location of Meds

User’s Name Medication Name Dosage/Frequency Reason for Taking

Doctor Prescription # Date Started/Ending Location of Meds

User’s Name Medication Name Dosage/Frequency Reason for Taking

Doctor Prescription # Date Started/Ending Location of Meds

User’s Name Medication Name Dosage/Frequency Reason for Taking

Doctor Prescription # Date Started/Ending Location of Meds

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Note: Keep at least seven days of vital medications and supplies on hand. Talk to doctor before storing medication or if you use two or more medications. Take them with you if you have to evacuate to a shelter, friend’s house, or other family member’s home.

Pharmacy/Doctors/Specialists

Pharmacist Name: Phone #:

Pharmacy Name: Address:

Pharmacist Name: Phone #:

Pharmacy Name: Address:

Doctor’s Name: Phone #:

Organization: Address:

Area of Concern:

Doctor’s Name: Phone #:

Organization: Address:

Area of Concern:

Specialist Name: Phone #:

Organization: Address:

Area of Concern:

Specialist Name: Phone #:

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Organization: Address:

Area of Concern:

Specialist Name: Phone #:

Organization: Address:

Area of Concern:

Additional Medical InformationAllergies to Medications

Person’s Name: Medication:

Person’s Name: Medication:

Person’s Name: Medication:

Person’s Name: Medication:

Person’s Name: Medication:

Health/Disability Information

Person’s Name: Information:

Person’s Name: Information:

Person’s Name: Information:

Person’s Name: Information:

Person’s Name: Information:

Special Needs, Equipment, and Supplies

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Person’s Name: Information:

Person’s Name: Information:

Person’s Name: Information:

Person’s Name: Information:

Person’s Name: Information:

Note: Fill this and all sections out in pencil. Update regularly. If additional information is needed, tape or staple another sheet of paper.

Home Layout/Diagram

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Draw a floor plan of your home showing the location of exit doors and windows, utility shutoffs, first aid kit, and emergency supplies. Ensure EVERYONE in your household is familiar with it. Show it to babysitters and house guests when you're going away.

Utility Control

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Locate each of these utility control points in your home.

Electricity: In the event that you need to turn off the electricity in your house, go to the breaker box and do the following:

1. Turn off smaller breakers one by one

2. Flip the “main” breaker to off last

To reenergize your home, reverse the steps above

Water: In the event you need to shut water off inside your home, find the main water valve and turn it to your right. To open the flow of water back into the house, turn it to your left. Check to determine if water shut off valve is located underground near the sidewalk or curb. A special tool is needed to shut it off. Purchase one in advance if needed.

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Gas: IMPORTANT – Only turn off you gas at the meter if you smell gas!

To turn off natural gas in your house, take a wrench and tighten it on to the quarter turn valve that is on the pipe that feeds into the gas meter. Turn it one quarter turn to make the indicator parallel to the ground. In most locations, once you do this you cannot turn the gas back on to the house without the utility company.

Propane: If you live in an area that uses outdoor propane or LPG you will find this outside the home. Open the top of the tank and you will see either a regular turn knob or a quarter turn valve. Turn the knob to your right to shut off the flow of propane into your house. For quarter turn valve see above.

LOCATION OF GAS AND WATER TOOLS:

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Practice Your PlanOnce you have developed your plan, you need to practice and maintain it. Practicing your plan will help your family instinctively take the appropriate actions during an actual emergency; even in the middle of the night. You should review your plan at least annually and make updates as necessary.

Quiz your kids every six months so they remember what to do, meeting places, phone numbers, and safety rules.

Conduct fire and emergency evacuation drills at least twice a year. Actually drive evacuation routes so each driver will know the way. Select alternate routes in case the main evacuation route is blocked during an actual disaster. Mark your evacuation routes on a map; keep the map in your disaster supplies kit. Remember to follow the advice of local officials during evacuation situations. They will direct you to the safest route, away from roads that may be blocked or put you in further danger.

Replace stored food and water every six months. Replacing your food and water supplies will help ensure freshness.

Use the test button to test your smoke alarms once a month. The test feature tests all electronic functions and is safer than testing with a controlled fire (matches, lighters, or cigarettes). If necessary, replace batteries immediately. Make sure children know what your smoke alarm sounds like.

If you have battery-powered smoke alarms, replace batteries at least once a year. Some agencies recommend you replace batteries when the time changes from standard daylight savings each spring and again in the fall. "Change your clock, change your batteries," is a positive theme and has become a common phrase.

Replace your smoke alarms every 10 years. Smoke alarms become less sensitive over time. Replacing them every 10 years is a joint recommendation by the National Fire Protection Association and the U.S. Consumer Products Safety Commission.

Look at your fire extinguisher to ensure it is properly charged. Fire extinguishers will not work properly if they are not properly charged. Use the gauge or test button to check proper pressure. Follow manufacturer’s instructions for replacement or recharging fire extinguishers. If the unit is low on pressure, damaged, or corroded, replace it or have it professionally serviced.

Educate your family on local hazards and potential disasters. Ask your Habitat affiliate for information on local hazards, special flood insurance, tsunami or earthquake evacuation plans, shelter in place guidelines, and any other question about safety.

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Preparing a Disaster Supplies Kit

You may need to survive on your own after a disaster. This means having your own food, water, and other supplies in sufficient quantity to last for at least three days. Local officials and relief workers will be on the scene after a disaster, but they cannot reach everyone immediately. You could get help in hours, or it might take days.

Basic services such as electricity, gas, water, sewage treatment, and telephones may be cut off for days, or even a week or longer. Or, you may have to evacuate at a moment’s notice and take essentials with you. You probably will not have the opportunity to shop or search for the supplies you need.A disaster supplies kit is a collection of basic items that members of a household may need in the event of a disaster.

Kit Locations

Since you do not know where you will be when an emergency occurs, prepare supplies for home, work, and vehicles.

Home Work Car

Your disaster supplies kit should contain essential food, water, and supplies for at least three days.

Keep this kit in a designated place and have it ready in case you have to leave your home quickly. Make sure all family members know where the kit is kept.

Additionally, you may want to consider having supplies for sheltering for up to two weeks.

This kit should be in one container, and ready to "grab and go" in case you are evacuated from your workplace.

Make sure you have food and water in the kit. Also, be sure to have comfortable walking shoes at your workplace in case an evacuation requires walking long distances.

In case you are stranded, keep a kit of emergency supplies in your car.

This kit should contain food, water, first aid supplies, flares, jumper cables, and seasonal supplies.

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What should I put my family’s disaster supplies kit in?

Disaster supplies kits can be large or small depending on how many persons you have to gather supplies for in your household. Your emergency supplies should be sufficient to sustain you, your family and pets for a minimum of 72 hours. A two (2) week supply of medicines and prescription drugs is recommended. This may make a difference in what type of container you utilize for your kit. Next, remember that you may not be the one picking up or carrying the disaster supplies kit. Everyone should be able to get the kit and evacuate the home quickly. Some containers have wheels, some have straps and carrying handles to make evacuating quicker and easier.

Below are some options of types of containers to use for your disaster supplies kit. You may have something to use already or you may need to purchase them. Either way you will need something dedicated for your disaster supplies kit. Mark it clearly so that everyone is aware of the contents.

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How long can food supplies be stored?

To judge how long you can store food supplies, look for an “expiration date” or “best if used by” date on the product. If you cannot find a date on the product, then the general recommendation is to store food products for six months and then replace them.

Some households find it helpful to pull food products for their regular meals from their disaster supplies kit and replace them immediately on an ongoing basis, so the food supplies are always fresh.

What kinds of food supplies are recommended to store in case of a disaster?

Avoid foods that are high in fat and protein, and don’t stock salty foods, since they will make you thirsty. Familiar foods can lift morale and give a feeling of security in time of stress. Also, canned foods won’t require cooking, water or special preparation. Take into account your families unique needs and tastes. Try to include foods that they will enjoy that are high in calories and nutrition.

Store supplies of non-perishable foods and water in a handy place. You need to have these items packed and ready in case there is no time to gather food from the kitchen when disaster strikes.

Select foods that require no refrigeration, preparation or cooking, and little or no water. Foods that are compact and lightweight are easy to store and carry.

Try to eat salt-free crackers, whole grain cereals and canned food with high liquid content.

Recommended Foods

Ready-to-eat canned meats, fruits and vegetables. (Be sure to include a manual can opener)

Canned juices, milk and soup (if powdered, store extra water).

High-energy foods, such as peanut butter, jelly, crackers, granola bars and trail mix.

Comfort foods, such as hard candy, sweetened cereals, candy bars and cookies.

Instant coffee, tea bags. Foods for infants, elderly

persons or persons on special diets, if necessary.

Compressed food bars. They store well, are lightweight, taste good and are nutritious.

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Trail mix. It is available as a prepackaged product or you can assemble it on your own.

Dried foods. They can be nutritious and satisfying, but have some have a lot of salt content, which promotes thirst. Read the label.

Freeze-dried foods. They are tasty and lightweight, but will need water for reconstitution.

Instant Meals. Cups of noodles or cups of soup are a good addition, although they need water for reconstitution.

Snack-sized canned goods. Good because they generally have pull-top lids or twist-open keys.

Prepackaged beverages. Those in foil packets and foil-lined boxes are suitable because they are tightly sealed and will keep for a long time

Foods to Avoid

Commercially dehydrated foods. They can require a great deal of water for reconstitution and extra effort in preparation.

Bottled foods. They are generally too heavy and bulky, and break easily. Meal-sized canned foods. They are usually bulky and heavy. Whole grains, beans, pasta. Preparation could be complicated under the

circumstances of a disaster.

What is the basis for the Red Cross recommendation to store supplies to last several days to a week?

The American Red Cross recommendations to have food, water, and other emergency supplies on hand are not new, and are considered reasonable in case of any disaster. Our recommendations are to have supplies to last several days to a week. Most reasonable people would not consider such quantities of supplies as a "stockpile" or "hoarding."

Some families may choose to store supplies to last several weeks or more. Certainly, if they wish to do so, they may. It is always wise to have sufficient food and water supplies on hand in case access to such supplies may be disrupted by a disaster.

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How Much Water do I Need?You should store at least one gallon of water per person per day. A normally active person needs at least one-half gallon of water daily just for drinking.

Additionally, in determining adequate quantities, take the following into account:

- Individual needs vary, depending on age, physical condition, activity, diet, and climate.

- Children, nursing mothers, and ill people need more water.- Very hot temperatures can double the amount of water needed.- A medical emergency might require additional water.

How Should I Store Water?To prepare safest and most reliable emergency supply of water, it is recommended you purchase commercially bottled water. Keep bottled water in its original container and do not open it until you need to use it. Observe the expiration or “use by” date.

If you are preparing your own containers of waterIt is recommended you purchase food-grade water storage containers from surplus or camping supplies stores to use for water storage. Before filling with water, thoroughly clean the containers with dishwashing soap and water, and rinse completely so there is no residual soap. Follow directions below on filling the container with water.If you choose to use your own storage containers, choose two-liter plastic soft drink bottles – not plastic jugs or cardboard containers that have had milk or fruit juice in them. Milk protein and fruit sugars cannot be adequately removed from these containers and provide an environment for bacterial growth when water is stored in them. Cardboard containers also leak easily and are not designed for long-term storage of liquids. Also, do not use glass containers, because they can break and are heavy.

If storing water in plastic soda bottles, follow these stepsThoroughly clean the bottles with dishwashing soap and water, and rinse completely so there is no residual soap. Sanitize the bottles by adding a solution of 1 teaspoon of non-scented liquid household chlorine bleach to a quart of water. Swish the sanitizing solution in the bottle so that it touches all surfaces. After sanitizing the bottle, thoroughly rinse out the sanitizing solution with clean water.

Filling water containersFill the bottle to the top with regular tap water. If the tap water has been commercially treated from a water utility with chlorine, you do not need to add anything else to the water to keep it clean. If the water you are using comes from a well or water source that is not treated with chlorine, add two drops of non-scented liquid household chlorine bleach to the water. Tightly close the container using the original cap. Be careful not to contaminate the cap by touching the inside of it with your finger. Place a date on the outside

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of the container so that you know when you filled it. Store in a cool, dark place. Replace the water every six months if not using commercially bottled water.

First Aid Supplies

Anatomy of a First Aid Kit

First Aid kits come in many shapes and sizes. You can purchase one from a drug store, or you can make your own kit. Kits are designed for a variety of locations including your home, office or automobile. They're also important to have for special activities such as hiking, camping or boating. Whether you buy a First Aid kit or put one together yourself, make sure it has all the items you need to be prepared for emergencies. See the inventory list below but also be sure to include any personal items, such as medications and emergency phone numbers, or items your physician may suggest. Check the kit regularly to make sure flashlight batteries work, out-of-date contents are replaced, and expiration dates are current. Remember, the contents of a first aid kit can be dangerous in the hands of young children, so store your first aid kit in a secure place.

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First Aid Kit Suggestions

First Aid Cream Triangular Bandage First Aid Tape Gauze Pads and Roller Gauze

(assorted sizes) Antibacterial Ointment Hand Wipes Disposable Gloves Hand Sanitizer Rescue Breathing Barrier Pencil and Notepad Antiseptic Wipes Plastic Bags Band-Aids (assorted sizes) Safety Pins

Blanket Scissors and Tweezers Cold Pack Small Flashlight and Extra

Batteries Combined Sterile Dressings SOS Banner Gauze Pads and Roller Gauze

(assorted sizes) Sting Relief Pads Conforming Bandages Syrup of Ipecac (use only if

instructed by Poison Control Center)

Tools, Supplies, Clothing and BeddingSupplies and Tools

Mess kits, or paper cups, plates, and plastic utensils

Emergency preparedness manual

Battery-operated radio and extra batteries

Flashlight and extra batteries Cash or traveler's checks,

change Non-electric can opener, utility

knife Fire extinguisher: small canister

ABC type Tube tent Pliers Tape

Compass Matches in a waterproof

container Aluminum foil Plastic storage containers Signal flare Paper, pencil Needles, thread Medicine dropper Shut-off wrench to turn off

household gas and water Whistle Plastic sheeting Map of the area (for locating

shelters)

Sanitation

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Toilet paper, towelettes Soap, liquid detergent Feminine supplies Personal hygiene items

Plastic garbage bags, ties (for personal sanitation uses)

Plastic bucket with tight lid Disinfectant Household chlorine bleach

Clothing and Bedding

Include at least one complete change of clothing and footwear per person.

Sturdy shoes or work boots Rain gear Blankets or sleeping bags

Hat and gloves Thermal underwear Sunglasses

Special Items and Important Family Documents

Remember family members with special requirements.

For Baby

Formula Diapers Bottles

Powdered milk Medications

For Adults

Heart and high blood pressure medication

Insulin Prescription drugs Denture needs Contact lenses and supplies Extra eyeglasses Non-Prescription Drugs Aspirin or non-aspirin pain

reliever

Anti-diarrhea medication Antacid (for stomach upset) Syrup of Ipecac (use to induce

vomiting if advised by the Poison Control Center)

Laxative Activated charcoal (use if

advised by the Poison Control Center)

Important Family Documents (Store in a waterproof, portable container)

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Will, insurance policies, contracts deeds, stocks and bonds

Passports, social security cards, immunization records

Bank account numbers Credit card account numbers

and companies

Inventory of valuable household goods, important telephone numbers

Family records (birth, marriage, death certificates)

Copy of Family Disaster Plan

Maintaining Your Disaster Supplies Kit

Just as important as putting your supplies together is maintaining them so they are safe to use when needed. Here are some tips to keep your supplies ready and in good condition:

Keep canned foods in a dry place where the temperature is cool. Throw out any canned good that becomes swollen, dented, or corroded.

Store boxed food in tightly closed plastic or metal containers to protect from pests and to extend its shelf life.

Place new items at the back of the storage area and older ones in the front.

Change stored food and water supplies every six months. Be sure to write the date you store it on all containers.

Re-think your needs every year and update your kit as your family needs change.

Keep items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers, such as an unused trashcan, camping backpack, or duffel bag.

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Pet PlanContact your veterinarian or local humane society for information on preparing your pets for an emergency.

Before The Disaster Make sure that your pets are current

on their vaccinations.  Pet shelters may require proof of vaccines.

Have a current photograph Keep a collar with identification on your pet and have a

leash on hand to control your pet. Have a properly-sized pet carrier for each animal - carriers

should be large enough for the animal to stand  and turn around.

Plan your evacuation strategy and don't forget your pet!  Specialized pet shelters, animal control shelters, veterinary clinics and friends and relatives out of harm's way are ALL potential refuges for your pet during a disaster.

If you plan to shelter your pet - work it into your evacuation route planning.

 During The Disaster Animals brought to a pet shelter are required to have:  Proper

identification collar and rabies tag, proper identification on all belongings, a carrier or cage, a leash, an ample supply of food, water and food bowls, any necessary medications, specific care instructions and news papers or trash bags for clean-up.

Bring pets indoors well in advance of a storm. Pet shelters will be filled on first come, first served basis.  Call ahead and

determine availability.  After The Disaster Walk pets on a leash until they become re-oriented to their home - often

familiar scents and landmarks may be altered and pets could easily be confused and become lost.  Also, downed power lines, reptiles brought in with high water and debris can all pose a threat for animals after a disaster.

If pets cannot be found after a disaster, contact the local animal control office to find out where lost animals can be recovered.  Bring along a picture of your pet if possible.

After a disaster, animals can become aggressive or defensive. Monitor their behavior.

 Pet Disaster Supply Kit

o Proper identification including immunization records

o Ample supply of food and water

o A carrier or cage

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o Medicationso Muzzle, collar and

leash

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NOTES:

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