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Who is involved? The attainment of quality in a product is the responsibility of every employee in an organization
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ST Quality WG
I. Béjar AlonsoGroup Leader’s meeting 6th July
Quality
Quality refers to the level of agreement between the supplier’s capability and the client’s needs
Who is involved?The attainment of quality
in a product is the responsibility of every employee in an organization
Our Quality policy- Improve the quality of our services- Improve the quality of our own
operations- Provide confidence requirements for
quality are being fulfilled and improved continuously
“Quality circle”Group that meet on a regular basis
to identify, investigate, analyze and solve work problems.
The Circle presents solutions to management
and is involved in implementing them
Document with the existing quality systems in the division
Document with the global classification of problems for the division
The first two milestones for the QL
Quality linkman- To motivate- To keep things simple but coherent - To communicate with his group- To identify with the section leaders
who can solve internally the problems- To work actively for the identification
and resolution of common problems
Quality Structure inside groups
Quality linkmanTakes part of the definitions of the quality
policy and system. Communicates the decisions of the WG to the members of his group. Collects the information. Gives feed back to the WG.
Section leadersAll staff
Documentation coordinator
Quality Structure inside groups
Quality linkman
Section leadersDecides with the linkman which persons have to
dedicate a fix part of his time to identify and develop procedures belonging to the group. Motivates the personal to collaborate actively with the linkman. All staff
Documentation coordinator
Quality Structure inside groups
Quality linkmanSection leaders
All staffCollaborates actively with the linkman. They
are the more important part of the decision-input mechanism. Some of them will be documentation coordinators
Group Leaders
Quality Linkmen
Section Leaders
Staff of the group
Document with the existing documentation system for each
group
Document with the global structure of the documents for the division
The first two milestones for the DC
Coherent documentation system with the possibility to follow the
life of the document
The final milestone for the DC
Management Leadership and Involvement4.1 Quality policy(Responsibility and authority, Verification resources)4.2 Quality system4.18 Training
Quality system support4.5 Document and data control4.7 Control of customer supplier product4.11 Control of inspection, measuring and test equipment4.16 Control of quality records
Process Management and control4.3 Contract review4.4 Design control4.6 Purchasing4.9 Process control4.10 Inspection and testing4.12 Inspection and test status4. 15 Handling, storage, packaging, preservation and delivery4.19 Servicing4.20 Statistical techniques
Process and System Improvement4.13 Control of nonconforming product4.14 Corrective and preventive actions4.1 Internal quality audits
Quality policy
Quality system procedures
Process parametersTesting procedures
Inspection instructionsLabeling requirements
Work instructions for all activitiesProduct and process specifications
Records of activities, Proof of audit/corrective action program
KISSKeep It Short and
Simple
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Code Category Type doc Name doc
List
Definition
List
Definition
Procedure
Template
Characteristics
Code Category Type doc Name doc
Obsolete
Definitions
Under Approval
Release
In Work
Life cycle