Standard Clinical Desktop (SCD) - Penn Medicine · Standard Clinical Desktop (SCD) Manual ... CCH ancillary applications, such as ANSOS Scheduling, ORSOS OR scheduling, NeoData, Lab,

Standard Clinical Desktop (SCD)

Penn Medicine Chester County Hospital

Standard Clinical Desktop (SCD) Manual

Confidential Page 1 1

TABLE OF CONTENTS

INTRODUCTION......................................................................................................................... 2

CHAPTER 1 – ROAMING .......................................................................................................... 3

CHAPTER 2 – TAPPING IN AND OUT ................................................................................... 4

CHAPTER 3 – PREVENTING ASSESSMENT LOCKOUTS WHEN USING THE SCD .. 4

CHAPTER 4 - INACTIVITY ...................................................................................................... 6

CHAPTER 5 – ACCESSING APPLICATIONS AND CLINICAL LINKS FROM THE

DESKTOP ..................................................................................................................................... 7

CHAPTER 6 – ACCESSING MAK ............................................................................................ 8

CHAPTER 7 – ACCESSING ANSOS SCHEDULING, ORSOS OR SCHEDULING, MAK,

NEODATA, LAB, PHARMACY CLINICAL WORKSTATION ........................................... 9

CHAPTER 8 – ACCESSING A CALCULATOR ................................................................... 11

CHAPTER 9 – SAVING AND ACCESSING PERSONAL AND UNIT-SPECIFIC

DOCUMENTS............................................................................................................................. 12

CHAPTER 10 – QUICK ACCESS TO THE DESKTOP ....................................................... 14


Page 2 2

Introduction

Information Services has developed a new standard clinical desktop (SCD) image which will replace Clinical Virtual Desktop (CVD) in all inpatient areas as well as in-room devices in the Emergency Department. These SCD devices are clearly labeled, along with intuitive instructions attached to each workstation. Label on SCD Monitor

If any technical issues arise please contact the Service Desk at (215) 662-7474. Comments and suggestions can be given to your Clinical Informatics Council member. Thank you


Page 3 3

CHAPTER 1 – ROAMING

The Soarian Clinicals session will NOT roam. If you tapped out without saving your documentation it will be lost.

o TIP: ALWAYS save your assessment In progress or Complete and then click the Assessment Browser before tapping out of the SCD.

The MAK sessions will roam. If you tapped out, you will need to relaunch MAK from the desktop icon. This relaunching process takes 20 seconds.

The PennChart session will NOT roam. You will need to relaunch PennChart from the desktop icon.

Important: You may have multiple sessions operating at the same time when you move from one device to another without tapping out.

TIP: Tap out when you leave a device!

Unsaved work will be lost!


Page 4 4

CHAPTER 2 – TAPPING IN AND OUT

Tapping in – you may see the message, “Your user account indicates that you have an active instance of the application already. ...Would you like to terminate the other session and continue working here?”

o Click Yes. Soarian Clinicals will auto-launch. MAK and PennChart will auto-launch after you click the MAK and PennChart icons on the desktop.

Tapping out – you will see the message, “Your roaming user profile was not completely synchronized. See the event log for details or contact administrator.”

o TIP: Ignore the message

Important: ALWAYS save your document In progress or Complete before leaving the SCD device.


Page 5 5

Chapter 3 – PREVENTING ASSESSMENT LOCKOUTS WHEN USING THE SCD

To prevent being locked out of a Soarian assessment, save the assessment In progress

or Complete and then click the Assessment Browser.

Call the Help Desk if you are locked out of an assessment.


Page 6 6

Chapter 4 - INACTIVITY

After 3 minutes of inactivity, the screen will fade to black and will display the name of the current user who is logged into the PC. If you move the mouse, the desktop reappears where you left it. If you are another user, and you tap them out, you could potentially cause them to lose their unsaved documentation.

o TIP: Ask the user whose name is displayed on the screen if they have

any unsaved data before tapping them out.

A PC that is left inactive for 30 minutes total will automatically logout the last logged-in user from that device. Any unsaved documentation will be lost.

The MAK application inactivity timeout is 60 minutes.


Page 7 7

Chapter 5 – ACCESSING APPLICATIONS AND CLINICAL LINKS FROM THE DESKTOP

Access application shortcuts from the desktop: Soarian Clinicals, Email, MAK, and PennChart.


Page 8 8

Chapter 6 – ACCESSING MAK

You can access MAK from the desktop icon or the XenApp Portal (See chapter 7). If you tapped out, you can relaunch MAK from the desktop icon. This is a 2-step

process whereby you will click on the MAK icon on the desktop and then click the MAK

icon in Citrix. This process takes approximately 20 seconds.

TIP: If you tapped out without clicking the Chart button your medications will still be there when you relaunch it.


Page 9 9

Chapter 7 – ACCESSING ANSOS SCHEDULING, ORSOS OR SCHEDULING, MAK, NEODATA, LAB, PHARMACY CLINICAL WORKSTATION

Click on the “CCH XenApp Portal” icon found on the SCD desktop to access certain

CCH ancillary applications, such as ANSOS Scheduling, ORSOS OR scheduling,

NeoData, Lab, MAK, Pharmacy. Access to certain applications depends upon your

security setup.

This launches Citrix XenApp. You will be automatically logged in with your user name

and password.


Page 10 10

After you are logged into Citrix XenApp, based on your Active Directory group

membership you will see a list of icons like those shown below:

or


Page 11 11

Chapter 8 – ACCESSING A CALCULATOR

There are two ways to access a calculator:

Click Start and then type ‘calc’ in the search box. Click Calculator:

Or via XenApp:


Page 12 12

Chapter 9 – SAVING AND ACCESSING PERSONAL AND UNIT-SPECIFIC DOCUMENTS

To access or save a personal document, click Start and then click Computer:

Important Note: You must save your document on the H: Drive in My

Documents**

If you do not do this, you will not be able to access the document from

another PC and it may not be saved

during a backup.

**Not all users will have access to the H drive. You can request access

through the UPHS Service Desk.

Locate or save your personal

document(s) in the My

Documents folder. Only you

can see this folder and its

contents.


Page 13 13

Saving and Accessing Unit-Specific Documents

To access or save a unit-specific document, click Start and then click Computer:

Locate or save your document(s) in this folder.

Important Note: The I: Drive is a public Workgroup folder that can be

accessed by multiple users.

If you save your document on the I: Drive, anyone who has rights to that

folder can view the document.


Page 14 14

Chapter 10 – QUICK ACCESS TO THE DESKTOP

Instead of clicking multiple times to minimize multiple screens to view the desktop, click the small rectangular button at the bottom right of your screen to see the desktop.


Page 15 15