87
CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 1 of 87 Standard Operating Guidelines Revision Log Revision Date Who Description 0.1 09 May 2011 John Taylor Pre-release origination, limited release for review. 0.2 06 June 2011 John Taylor Preliminary release for EMS certification pre-inspection 0.3 08 June 2011 John Taylor Preliminary release for outside agency review. 0.4 22 June 2011 John Taylor, Nick Szuniewicz Preliminary release for outside agency review. 0.5 20 July 2011 John Taylor Preliminary release for executive review. 0.6 15 February 2012 John Taylor Preliminary release for Chief review. 0.7 04 December 2012 John Taylor Fixed verbiage and grammatical issues. Added harassment policy. Collected driving requirements into one section. Added NFIRS and Pictometery references. Added water system map. Removed incomplete sections that are not mandated. Added Respiratory Protection Plan, Firefighter Health and Safety Plan, Safety Committee section. Release for review of new material. 0.8 01 February 2013 John Taylor Added turnout gear washing procedure. Added to Drug and Alcohol policy. Updated cylinder fill procedure. 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker’s compensation procedure and added information for “claimant”. Release for line officer review. 1.0 03 June 2013 John Taylor General availability. 1.1 06 August 2013 John Taylor Modified “Treating or transporting patients with reported psychiatric problems” to reflect changes in hospitals providing services. Modified ambulance transport to the hospital to reflect guidance on pre-arrival report details given by ECMC. 1.2 20 December 2013 John Taylor Updated cascade and SCBA refill procedures. Updated end of year to do list. 1.3 26 January 2017 John Taylor Well filling policy now states that we will never fill a well. Converted EMT-B references to EMT. Grammatical fixes. Added to “When entry cannot be gained to the scene of an incident”. Added to “Hazardous Materials Response”. Updated “Appendix: Procedure for Reporting Workers’ Compensation Injury” based on new county guidance. Updated order of response. Update zones alarms, frequency listings, order or response. Added a statement about ensuring scene safety prior to responding. Approved by Board of Directors in a meeting 26 Jan 2017. 1.4 02 October 2017 John Taylor Opened for revision 2017-Jun-05. Added section 6F “Fire Alarms”. Updated Annual Events and Maintenance Items. Added 3N Fire Police, Peace Officers. Updated WiFi information. Added 3O Check and Inject, Deleted Millard Fillmore Gates as a Cowlesville Fire Company 361 Clinton St. Cowlesville, NY 14037 Telephone: 585-937-6991 Fax: 585-937-6237 http://www.cowlesville.com [email protected]

Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

  • Upload
    others

  • View
    3

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 1 of 87

Standard Operating Guidelines

Revision Log Revision Date Who Description

0.1 09 May 2011 John Taylor Pre-release origination, limited release for review.

0.2 06 June 2011 John Taylor Preliminary release for EMS certification pre-inspection

0.3 08 June 2011 John Taylor Preliminary release for outside agency review.

0.4 22 June 2011 John Taylor, Nick Szuniewicz

Preliminary release for outside agency review.

0.5 20 July 2011 John Taylor Preliminary release for executive review.

0.6 15 February 2012 John Taylor Preliminary release for Chief review.

0.7 04 December 2012

John Taylor Fixed verbiage and grammatical issues. Added harassment policy. Collected driving requirements into one section. Added NFIRS and Pictometery references. Added water system map. Removed incomplete sections that are not mandated. Added Respiratory Protection Plan, Firefighter Health and Safety Plan, Safety Committee section. Release for review of new material.

0.8 01 February 2013 John Taylor Added turnout gear washing procedure. Added to Drug and Alcohol policy. Updated cylinder fill procedure.

0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker’s compensation procedure and added information for “claimant”. Release for line officer review.

1.0 03 June 2013 John Taylor General availability.

1.1 06 August 2013 John Taylor Modified “Treating or transporting patients with reported psychiatric problems” to reflect changes in hospitals providing services. Modified ambulance transport to the hospital to reflect guidance on pre-arrival report details given by ECMC.

1.2 20 December 2013

John Taylor Updated cascade and SCBA refill procedures. Updated end of year to do list.

1.3 26 January 2017 John Taylor Well filling policy now states that we will never fill a well. Converted EMT-B references to EMT. Grammatical fixes. Added to “When entry cannot be gained to the scene of an incident”. Added to “Hazardous Materials Response”. Updated “Appendix: Procedure for Reporting Workers’ Compensation Injury” based on new county guidance. Updated order of response. Update zones alarms, frequency listings, order or response. Added a statement about ensuring scene safety prior to responding. Approved by Board of Directors in a meeting 26 Jan 2017.

1.4 02 October 2017 John Taylor Opened for revision 2017-Jun-05. Added section 6F “Fire Alarms”. Updated Annual Events and Maintenance Items. Added 3N Fire Police, Peace Officers. Updated WiFi information. Added 3O Check and Inject, Deleted Millard Fillmore Gates as a

Cowlesville Fire Company361 Clinton St.

Cowlesville, NY 14037

Telephone: 585-937-6991Fax: 585-937-6237

http://[email protected]

Page 2: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 2 of 87

transportation destination, Added 7F Fire Alarms, Added 8F Fire Police, 6Aiii, 6Aiv updated contaminated equipment handling, Updated 12 Appendix: Procedure for Reporting Workers’ Compensation Injury, Updated 13 Appendix: Worker’s Compensation Information for Claimant, Updated 16 Frequency Listings, Deletd 18 Pictometry. Approved at a board meeting 02-Oct-2017.

Page 3: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 3 of 87

1) Index Revision Log ...................................................................................................................................................... 1

1) Index ............................................................................................................................................................ 3

2) Introduction ................................................................................................................................................. 7

A) Purpose of This Document ........................................................................................................................ 7

B) Operating Principles ................................................................................................................................. 7

C) Organizational Structure ........................................................................................................................... 7

D) Chain of Command ................................................................................................................................... 8

i) Incident Command System..................................................................................................................... 8

ii) Call Responsibility ................................................................................................................................. 8

iii) Communication With the Media .......................................................................................................... 9

3) General ......................................................................................................................................................... 9

A) Conduct .................................................................................................................................................... 9

B) Policy Prohibiting Harassment, Including Sexual Harassment .................................................................... 9

C) Photography, Cell phones, Electronic Communications, Web, and Social Media ..................................... 10

D) Fire Department Equipment ................................................................................................................... 10

i) Inspections ........................................................................................................................................... 10

ii) Removal of Equipment ........................................................................................................................ 10

iii) Removal From Service ........................................................................................................................ 11

E) Training Requirements ............................................................................................................................ 11

F) Annual and End of Year Items ................................................................................................................. 12

i) Events and Maintenance Items ............................................................................................................ 12

ii) Annual Physicals .................................................................................................................................. 12

iii) End of Year Items ............................................................................................................................... 12

iv) Pump Tests ......................................................................................................................................... 13

G) Driving Policy .......................................................................................................................................... 13

i) General Rules ....................................................................................................................................... 13

ii) Response to an incident scene ............................................................................................................ 13

iii) Unstable Incidents.............................................................................................................................. 14

iv) Staging – Large Incidents .................................................................................................................... 14

v) Response Restrictions ......................................................................................................................... 14

vi) Blocking Procedures ........................................................................................................................... 14

vii) New Drivers ....................................................................................................................................... 14

viii) LENS ................................................................................................................................................. 15

H) Mutual Aid ............................................................................................................................................. 15

I) Refilling SCBA and Cascade Bottles .......................................................................................................... 15

J) Parades ................................................................................................................................................... 15

K) Pool and Well Filling ............................................................................................................................... 15

L) Fire Company Sign ................................................................................................................................... 15

M) Incident Reporting ................................................................................................................................. 15

N) Fire Police Annual Reporting .................................................................................................................. 16

O) Check and Inject ..................................................................................................................................... 16

4) Organizational ............................................................................................................................................ 16

A) Workers Compensation Insurance Coverage .......................................................................................... 16

i) Active Membership .............................................................................................................................. 16

Page 4: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 4 of 87

ii) Inactive Membership .......................................................................................................................... 17

iii) In the Event of Injury or Illness ........................................................................................................... 17

B) New Member Requirements ................................................................................................................... 18

C) Drills and Meetings ................................................................................................................................. 18

D) Recruitment and Retention .................................................................................................................... 18

E) Membership in Two Departments........................................................................................................... 18

F) Out-Of-District Members ........................................................................................................................ 18

G) Under 18 Members ................................................................................................................................ 18

H) Record-Keeping and Records Retention.................................................................................................. 19

I) Government Officials ............................................................................................................................... 19

J) Contracts and Agreements ...................................................................................................................... 19

K) Cowlesville Fire Company Ladies Auxiliary .............................................................................................. 19

5) Call Procedures ........................................................................................................................................... 19

A) Private Vehicle Response to Calls............................................................................................................ 19

B) Order of Response .................................................................................................................................. 20

C) Equipment Staffing ................................................................................................................................. 20

i) #1 – Pumper/Tanker ............................................................................................................................ 20

ii) #2 – Pumper ........................................................................................................................................ 21

iii) #3 – Pumper/Tanker........................................................................................................................... 21

iv) #7 – Light Rescue ................................................................................................................................ 21

v) #8 - Ambulance ................................................................................................................................... 21

D) On Scene Operations .............................................................................................................................. 21

i) General ................................................................................................................................................ 21

ii) EMS Call Considerations ...................................................................................................................... 22

E) Accountability ......................................................................................................................................... 22

F) Emergency Incident Rehabilitation .......................................................................................................... 23

i) Purpose................................................................................................................................................ 23

ii) Responsibility ...................................................................................................................................... 23

iii) Establishment of the Rehabilitation Sector ......................................................................................... 24

iv) Guidelines .......................................................................................................................................... 24

G) Personal Protective Equipment .............................................................................................................. 25

i) Turnout Gear ....................................................................................................................................... 25

ii) High Visibility Vests ............................................................................................................................. 26

iii) SCBA .................................................................................................................................................. 26

iv) EMS PPE ............................................................................................................................................. 26

H) Interior Operations at Significant Elevation ............................................................................................ 26

I) Post-Call Checklist .................................................................................................................................... 26

J) Radio Use ................................................................................................................................................ 26

i) Radio Equipment.................................................................................................................................. 27

K) Hydrant Use ............................................................................................................................................ 27

L) When entry cannot be gained to the scene of an incident ....................................................................... 28

6) Procedures By Incident Type ....................................................................................................................... 28

A) EMS Calls ................................................................................................................................................ 28

i) Ambulance transport to the hospital .................................................................................................... 28

ii) Choice of hospitals .............................................................................................................................. 29

iii) Ambulance Cleanliness, Decontamination, and Restocking ................................................................ 29

iv) General guidelines .............................................................................................................................. 30

v) ALS Intercepts ..................................................................................................................................... 30

Page 5: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 5 of 87

vi) Operating Safety ................................................................................................................................ 30

vii) Use of Body Substance Isolation Precautions..................................................................................... 31

viii) Exposures and Bloodborne Pathogens .............................................................................................. 31

ix) Legal Issues ........................................................................................................................................ 31

x) Suspected Child Abuse ........................................................................................................................ 31

xi) Treating or transporting patients with reported psychiatric problems ................................................ 32

xii) When a patient judged to be in need of medical assistance refuses treatment or transportation ...... 32

xiii) Treatment of minors, patients less than 18 years of age ................................................................... 33

xiv) When a patient cannot be located .................................................................................................... 33

xv) When confronted with an unattended death .................................................................................... 33

B) Hazardous Materials Response ............................................................................................................... 34

C) Mass Casualty Incidents (MCI) ................................................................................................................ 34

D) Pipeline Incidents ................................................................................................................................... 35

E) Basement Pumping ................................................................................................................................. 36

F) Fire Alarms .............................................................................................................................................. 36

7) OSHA .......................................................................................................................................................... 36

A) Firefighter Health and Safety .................................................................................................................. 36

i) Organizational Statement .................................................................................................................... 36

ii) Training and Education ........................................................................................................................ 36

iii) Company Officers ............................................................................................................................... 37

iv) Vehicles and Equipment ..................................................................................................................... 37

v) Protective Clothing and Equipment ..................................................................................................... 38

vi) Facility Safety ..................................................................................................................................... 38

vii) Medical ............................................................................................................................................. 38

B) Respiratory Protection Plan .................................................................................................................... 38

i) Background .......................................................................................................................................... 38

ii) Scope and Application ......................................................................................................................... 38

iii) Responsibilities .................................................................................................................................. 39

iv) Medical Evaluation ............................................................................................................................. 39

v) Fit Testing ........................................................................................................................................... 40

vi) Respirator Maintenance and Care ...................................................................................................... 40

vii) Breathing Air Quality and Use ............................................................................................................ 40

viii) Training and Information .................................................................................................................. 40

ix) Program Evaluation ............................................................................................................................ 40

x) Records ............................................................................................................................................... 40

C) Drug and Alcohol Use ............................................................................................................................. 41

D) Exposure Control .................................................................................................................................... 41

E) Hazard Communication Plan ................................................................................................................... 44

i) General Information............................................................................................................................. 44

ii) Components of the Hazard Communication Program.......................................................................... 44

iii) Material Safety Data Sheets ............................................................................................................... 45

iv) Employee Information and Training ................................................................................................... 46

v) Hazards of Non - Routine Tasks ........................................................................................................... 46

vi) Outside Contractors ........................................................................................................................... 46

vii) Hazard Evaluation Procedures ........................................................................................................... 47

viii) Written Program .............................................................................................................................. 47

F) Safety Committee ................................................................................................................................... 47

8) Position Descriptions .................................................................................................................................. 47

Page 6: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 6 of 87

A) EMS Captain ........................................................................................................................................... 47

i) Responsibilities .................................................................................................................................... 47

ii) Limitations .......................................................................................................................................... 48

B) EMS Lieutenant ...................................................................................................................................... 48

i) Responsibilities .................................................................................................................................... 48

ii) Limitations .......................................................................................................................................... 49

C) Ambulance Lieutenant ............................................................................................................................ 49

Responsibilities ....................................................................................................................................... 49

D) EMS Council Representative ................................................................................................................... 50

E) CFR and EMT ........................................................................................................................................... 50

F) Fire Police ............................................................................................................................................... 51

9) Appendix: Cowlesville Maps, Zones, Water Sources.................................................................................... 52

A) District with zones ................................................................................................................................. 52

B) Zone Alarm Plan ..................................................................................................................................... 53

C) Water Sources ........................................................................................................................................ 54

D) Highland Glens ....................................................................................................................................... 57

E) Water System Map ................................................................................................................................. 59

10) Appendix: Neighboring Department Maps, Zones ..................................................................................... 60

A) Bennington district with zones ............................................................................................................... 60

B) Bennington zone alarm plan ................................................................................................................... 62

C) Schoellkopf Scout Camp.......................................................................................................................... 66

D) Darien District ........................................................................................................................................ 67

11) Appendix: Injured Volunteer Process ........................................................................................................ 68

12) Appendix: Procedure for Reporting Workers’ Compensation Injury .......................................................... 69

13) Appendix: Worker’s Compensation Information for Claimant ................................................................... 72

14) Appendix: Wyoming County Light Duty Policy ........................................................................................... 73

16) Frequency Listings .................................................................................................................................... 74

A) Cowlesville Fire Company VHF Motorola APX all Portables and mobiles except for #7 ............................ 74

B) Cowlesville Fire Company VHF Motorola APX mobile, #7 ........................................................................ 75

C) Cowlesville Fire Company UHF Motorola APX mobile #7 ......................................................................... 77

17) Appendix: Turnout Gear Washing Procedure ............................................................................................ 80

A) Wash Procedure ..................................................................................................................................... 80

B) Re-extract Procedure .............................................................................................................................. 81

18) SCBA and Cascade Refill Procedures ......................................................................................................... 83

A) Refilling SCBA Bottles ............................................................................................................................. 84

B) Refilling Cascade Bottles ......................................................................................................................... 85

C) Cascade Bottle Numbers ......................................................................................................................... 85

19) Appendix: Hepatitis B Vaccination Declination .......................................................................................... 86

20) Appendix: Signoff...................................................................................................................................... 87

Page 7: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 7 of 87

2) Introduction

A) Purpose of This Document

This document establishes a set of standard operating guidelines for the Cowlesville Fire Company. These are guidelines, written with the understanding that each situation is unique and procedures often need to be modified to suit the circumstances. These guidelines have the following purposes:

To establish a common methods and common knowledge

To define Roles and Responsibilities

To help ensure Safety

They are a basis for training

They help us meet our legal obligations

They provide a platform to capture learning This document and other key information will be made available to the membership in paper form as requested, and on the company web site http://cowlesville.com. It will be located in a members-only, password-protected area, accessible with:

Username: <none>

Password: <none>

B) Operating Principles

The Cowlesville Fire Company will provide Fire Protection, Rescue, and Emergency Medical Services to the residents of our district. This will be done safely and with respect for those we are assisting.

C) Organizational Structure

Board of Directors*

President* Chief*

Assistant Chiefs

1st, 2nd ,3rdEMS Captain*

Training Officer

Vice President*

Treasurer*

Secretary*

Truck Captain

Fire Police Captain Safety Officer

EMS Lieutenant

Ambulance

Lieutenant

Board of Directors*

President* Chief*

Assistant Chiefs

1st, 2nd ,3rdEMS Captain*

Training Officer

Vice President*

Treasurer*

Secretary*

Truck Captain

Fire Police Captain Safety Officer

EMS Lieutenant

Ambulance

Lieutenant

* = Elected Positions

Page 8: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 8 of 87

D) Chain of Command

i) Incident Command System

The Cowlesville Fire Company will make use of the Incident Command System (ICS) on all calls. A formal command post will be established for significant incidents.

ii) Call Responsibility

Below is a defined order of responsibility for managing a call. It is a recommendation, and can be changed to suit the circumstances. When command is taken by a member lower in the list and a member higher in the list arrives, they have the option of taking over command; however, this is discouraged unless both parties agree. Once a department member has taken command of the scene, they cannot be relieved of command by anyone except:

A higher-ranking member of the department

The Governor of the State of New York An incident commander will be responsible for all resources they request, fire department-based or not. The order of responsibility for patient care at an EMS call will be:

The first person to begin treatment

First Aid Captain

First Aid Lieutenant

Ambulance Lieutenant

Person with the highest level of training

Person with the longest period of certification No decisions involving patient care, including contacting medical control, requesting a paramedic, requesting air transport, and choice of treatment will be made without gaining the agreement of the person in charge. For other calls, the order of responsibility will be:

Chief

1st Assistant Chief

2nd Assistant Chief

3rd Assistant Chief

Driver of the first truck on location

First person on location One department member should act as liaison when communicating with the property owners and families. All other members should avoid entering the communication loop. This liaison generally should be the first person on location or the person in charge of patient care. If you are unsure if a liaison is present, ask the person in charge of patient care. When control of an incident has been established, all other personnel on scene must consult with the person in charge before changing strategic direction or tactics. This includes patient care decisions, equipment assignments, personnel assignments, and resource requests.

Page 9: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 9 of 87

iii) Communication With the Media

No members shall communicate with the media without authorization of the incident commander, Chief, or President.

3) General

A) Conduct

All personnel are to conduct themselves in a professional and respectful manner at all times. Always remember you are representing YOUR FIRE COMPANY.

B) Policy Prohibiting Harassment, Including Sexual Harassment

The purpose of this policy is to clearly establish the Cowlesville Fire Company’s commitment to provide a work environment free from harassment. Our fire company is comprised of members who join together, committed to providing the highest quality service. Job-based harassment, including sexual harassment, is a significant violation of the basic principle of mutual respect, and is not tolerated within our department. Harassment includes verbal or physical conduct that puts down, is negative toward, or shows favoritism or hostility toward an individual because of race, color, religion, sex, national origin, age, veteran or military status, marital status, sexual preference, or disability. Harassment has the effect of (1) creating an intimidating, hostile, or offensive work environment, (2) unreasonably interfering with an individual’s work performance, or (3) otherwise adversely affecting an individual’s volunteer opportunities. Conduct deemed to be inappropriate and prohibited under this policy may include:

Epithets, slurs, negative stereotyping, threats, intimidation, and hostile acts that are related to race, color, religion, sex, national origin, age, veteran or other military status, marital status, sexual preference, or disability.

Written or graphic materials that denigrate or show hostility toward an individual or group because of race, color, religion, sex, national origin, age, veteran or military status, marital status, sexual preference, or disability.

The threat or use of authority to suggest that the terms of an individual’s volunteering, promotion, physical safety, or safe passage can be adversely affected, improved, continued, or modified, in return for favoritism by a department member.

Any unwelcome sexual advances, requests for sexual favors, or other conduct of a sexual nature (unwanted touching, pats, squeezes, massages, brushing up against someone’s body, sexual jokes, sexual remarks about a person’s about a person’s body or sexual activities, sexual pictures or cartoons, suggestive looks or leers), a term or condition of volunteering, or comments or actions that substantially contributes to an unprofessional work environment, or interferes with required task, career opportunities, or learning.

Any member of the Cowlesville Fire Company who believes in good faith that they have been harassed or has witnessed harassment should formally report the incident to the Fire Chief. Retaliation against individuals who bring forward complaints is prohibited, and will be reported and dealt with in the same manner as the alleged harassment. Individuals who, in good faith, believe they have been harassed by third-parties on Cowlesville Fire Company premises or in the course of conducting Cowlesville Fire Company business should also report the behavior as provided in this policy.

Page 10: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 10 of 87

It is the responsibility of each member to exercise personal leadership, and vigilance in civil behavior through adherence to this policy. It is the responsibility of each officer to enforce this policy at all times. It is imperative that every member treat every other member so as to facilitate a sound professional work environment.

C) Photography, Cell phones, Electronic Communications, Web, and Social Media

Firehall WiFi Open WiFi is provided in the firehall for general use and general Internet access. At no time will it be used for pornography or illegal activities. Cell phones Cell phones may not be used:

1. When operating a department vehicle; 2. At any time while at an incident

Certain situations may warrant the use of a cell phone, such as contacting a family member. In this case, the Incident Commander must give explicit permission to use the cell phone. Photography Pictures may not be taken at any incident without the explicit permission of the Incident Commander. Electronic Communications Members of the Cowlesville Fire Company shall not criticize or ridicule the department by speech, writing, or other expression when such speech, writing, or expression:

1. Is defamatory, obscene, slanderous, or unlawful 2. Tends to interfere with the maintenance of proper discipline 3. Damages or impairs the reputation or efficiency of the department or its members.

This includes, but is not limited to, written, auditory, and visual messages. All messages by the department’s members about the department are property of the department. Web and Social Media Members may not start web sites, social media sites, blogs, or other public forms of communication regarding the fire company without permission of the President.

D) Fire Department Equipment

i) Inspections

All department trucks and equipment on board will be inspected monthly, per the established checklist. The ambulance, in addition to mechanical inspection, will have an inventory of EMS equipment also conducted on a monthly basis, to ensure compliance to Department of Health standards. All deficiencies found will be brought to the attention of the Chief. Any issues with EMS equipment will be brought to the attention of the EMS Captain. All equipment not in good working condition will be removed from service until repaired.

ii) Removal of Equipment

Removal of trucks and other department equipment is prohibited unless it is for:

A call

An official drill

Page 11: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 11 of 87

An event Permission to remove trucks or equipment can be obtained at other times by contacting the Chief or an Assistant Chief. If the equipment to be removed is not part of fire department operations (tables and chairs, for example), permission must be obtained from the President or Vice President. When you remove equipment, you are responsible to make sure it is clean, operable, restocked, and put away when returned.

iii) Removal From Service

When a truck is removed from service, the Wyoming County Dispatcher should be notified. All members should monitor announcements for updates on equipment being out of service. If a truck is permanently removed from service, the Wyoming County Emergency Services office should be notified, as should the department membership. All red and blue warning lights must be removed, as should all logos, stickers, and lettering. When an ambulance is permanently removed from service, the Department of Health must be notified.

E) Training Requirements

The fire company conducts training on basic skills during monthly drills. Everyone is encouraged to consider their interests and take additional formal training that fits. For certain activities, the department mandates formal training to ensure safety and legality. These are:

Structural Firefighting - To conduct interior operations, Firefighter 1 must be completed - Initial Fire Attack is encouraged

Emergency Medical Services (EMS) - To treat a patient on-scene, a CFR or higher certification is required - To transport a patient to the hospital, an EMT certification is required - No person should perform skills above their level of certification without authorization and

supervision from a provider that is authorized.

High Angle Rescue - Participants must take a rope rescue course and maintain active membership in the Wyoming

County Rope Rescue team

Hazardous Materials Operations - Participants must take an operations-level hazardous materials course and maintain active

membership on the Wyoming County Emergency Response Team.

Equipment Operation - To operate department trucks, other than for training, an Emergency Vehicle Operator Course

(EVOC) and individual training on each truck must be completed. See the Driving Policy for more information.

All personnel should be familiar with the Incident Command System. At a minimum, NIMS 700 should be taken, with ICS 100 a preferable addition. Before attending any courses, seek authorization from the Training Officer, EMS Captain, or Chief. Most available training is financed by New York State and costs the department little or nothing. However, some courses do cost – to attend these, and have the department pay for them, you must maintain a minimum activity level.

Page 12: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 12 of 87

F) Annual and End of Year Items

i) Events and Maintenance Items

Month Item

January Installation banquet on even years

March Annual department physicals

May Annual EMS skills certification

June Rescue tool PM

September Fire Extinguisher checks

September Ladder tests, every other year on odd years

October Truck annual PMs, complete by the end of the month

November Budgeting, Elections, development of next year’s calendar

December SCBA checks, submit Peace Officer update form

ii) Annual Physicals

Annual physicals need to be scheduled by the Chief or designee. Actions to take include:

Contacting Workplace Health to set a date. This must be done by November of the year before.

Contacting Wyoming County Emergency Services to bring out the fit test machine and county ID machine on the date of the physicals.

Notifying all members well in advance of the date and times of physicals.

iii) End of Year Items

At the end of every year, certain activities need to be completed as part of normal department operations. Below is a list of these activities.

Archive truck check paperwork and replace with new forms

Archive SCBA check paperwork and replace with new forms

Archive old Gas Chart and replace with new

Update run sheets in all trucks (5 in each truck, except 8 – use 10)

EMS equipment check on #7, swap Oxygen bottle with ambulance

EMS equipment check on #1, swap Oxygen bottle with ambulance

Check pump oil on all 1, 2, 3

Check dump valve slides on #3

Lubrication o Garage doors o Truck door hinges, latches, handles o Ladders o Telescoping light slides o Pump valves

Flush hot water tank

Happy and safe holidays message on sign

Sweeping and mopping as needed

Set the schedule, drill plans, and key dates for the next year

Get out snow shovels and salt for sidewalks

Swap out bottled water on trucks with fresh water

Page 13: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 13 of 87

iv) Pump Tests

Pump tests should be conducted annually. They can be done internally: a service is not needed. If the test is done internally, then the following conditions and test criteria must be met:

Connect 20' of hard suction, in a location where the water lift is 10'

The pump must produce water flow as follows: o 100% of rated capacity at 150 PSI main discharge pressure for 20 min o 70% of rated capacity at 200 PSI main discharge pressure for 20 min o 50% of rated capacity at 250 PSI main discharge pressure for 20 min o 100% of rated capacity at 165 PSI main discharge pressure for 10 min

Record the test date, operator, and engine RPMs during all tests.

G) Driving Policy

i) General Rules

This includes all department equipment and Chiefs. Only qualified drivers may operate vehicles on calls, see the Driving Policy for more information. Unless the truck is parked in a roadway or presenting a traffic hazard, all emergency warning lights will be shut off. Drivers will at all times stay with their vehicles and monitor the radios. No cell phone, PDA, or computer use is permitted when operating fire department vehicles When operating in emergency mode, all warning lights and headlights will be used. For responses in the dark, the “wig-wag” lights may be shut off. The driver will operate the vehicle in a reasonable and prudent manner. When operating in emergency mode, the vehicle speed should not be higher than 10 MPH over the posted speed limit. The driver will stop at all controlled intersections, even if operating in emergency mode. Backup alarms will remain armed at all times. When backing, a spotter should be used. All drivers should consider hazards when positioning vehicles. This includes traffic, unstable ground, visibility, overhead wires, and hazardous materials.

ii) Response to an incident scene

Response from the hall to the scene will be in emergency mode unless:

Directed otherwise by a line officer or personnel on scene;

The nature of the call is not an emergency, such as a standby;

Information from the dispatcher indicates that the call is not a true emergency. All personnel are required to wear seat belts while the vehicle is in motion, and may not ride anywhere on the outside of the vehicle, including tailboards.

Page 14: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 14 of 87

iii) Unstable Incidents

If there is information that indicates violence or other risk may present itself, all equipment will stage a minimum of 1000 feet from the scene until the situation is mitigated by police.

iv) Staging – Large Incidents

Staging areas are used in large incidents to help manage incident scenes and the flow of equipment. If a staging area has been set up, all department equipment will honor requests to stage and will not leave the staging area until called.

v) Response Restrictions

We may legally run calls only in our district, or in another district if requested via Mutual Aid.

vi) Blocking Procedures

When operating on a roadway while at a call or drill, pumpers should be used to block lanes in an effort to provide a “safe operating zone” for personnel on scene, as shown in the picture. Warning lights must be used when presenting an obstruction to traffic. Both roadway directions should be blocked, and preferably with the largest vehicles. Drivers should position the apparatus at least 100 feet from the working zone, with the vehicle positioned diagonally across one or both lanes and the wheels turned away from the incident. Emergency brakes and wheel chocks should be used. Traffic cones, or flares, should be used to provide a “lead in” to the blocking vehicles, down the side of the incident, and a “lead out” on the opposite end. Personnel – wearing appropriate PPE and with lighting as required – should be positioned at both ends to control traffic.

vii) New Drivers

All new drivers are required to attend an EVOC course and complete documented driver training with a qualified driver before driving equipment on any calls. The Training Officer or Chief is responsible for determining if a person is qualified to drive; however, they should rely on the judgment of the qualified driver performing the training. A current driver’s license copy must be on file.

Page 15: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 15 of 87

viii) LENS

The Cowlesville Fire Company participates with the New York State License Event Notification System (LENS). All drivers will be entered into the system and notifications will be reviewed. Any license revocation, DWI or DUI convictions, or other major event will be cause to terminate driving authorization.

H) Mutual Aid

All mutual aid requests should be handled by the Incident Commander or person in charge. All requests should go through the Wyoming County Dispatcher.

I) Refilling SCBA and Cascade Bottles

The fire company maintains SCBA for firefighters to use in hazardous environments. Refilling the SCBA air bottles can be done using the cascade system and fill station at the firehall. Refilling both the SCBA and the cascade bottles themselves should be done following the procedures in the Appendix, see “SCBA and Cascade Refill Procedures”.

J) Parades

The department will participate in parades and other events – within a reasonable distance - as personnel availability and interest allow. The Chief or designated Assistant Chief should be notified before any participation takes places. Non-members and member’s children may ride in fire department vehicles, only in the parade – they may not ride at any other time, including to and from the parade.

K) Pool and Well Filling

Occasionally, the fire company is asked to assist district homeowners with pool or well-filling operations. This is the operating policy regarding these requests:

We will never fill a well.

Pool fills can be done with permission from the Chief or designated Assistant Chief, if manpower is available.

This service will be provided only to residents of our district.

L) Fire Company Sign

The sign in front of the firehall is the responsibility of the President; only messages approved by the President should be placed on it. Messages should be restricted to Fire Company and Community matters only. Other messages are permitted, with approval, when done in connection with a hall rental; the total duration of use must be less than 24 hours.

M) Incident Reporting

The fire company will report all calls though the National Fire Incident Reporting Systems (NFIRS). This will be done electronically through the New York State NFIRS web portal. Personnel authorized to access and enter call data may request an account through the NYS Office of Fire Prevention and Control “Fire Incident Reporting System” web page: http://www.dhses.ny.gov/ofpc/fire-incident-reporting-system/reporting-incidents.cfm

Page 16: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 16 of 87

N) Fire Police Annual Reporting

Per New York State Executive Law section 845, the Chief is responsible to submit a list of changes to Fire Police ranks by Jan 15 each year, using the “New York State Division of Criminal Justice Services PEACE OFFICER REGISTRY UPDATE FORM”.

O) Check and Inject

This section is to describe the department’s handling of the needles and Epinephrine under BEMST Policy #17-06 “Syringe Epinephrine for Basic EMTs”, as required by the policy. Only New York State certified EMT Basic and higher level providers may utilize syringe Epinepherine, and only as specified by New York State EMS Protocols. All department providers will be trained using an approved training program and recertified annually in the skills. The department will use only a 1cc syringe, a 23 gauge, 1 inch intra-muscular safety needle and single dose 1:1000 epinephrine packaged in a 1mg/ml vial. The medication and needles will be kept secure by:

1) Keeping them on the ambulance and locked in the firehall truck bay, 2) Keeping them in the medical supply cabinets, locked in the firehall. 3) Having department personnel with the ambulance at all times when it is not secured in the hall, 4) Having personnel in the truck bay at all times when the truck bay is not secured.

If all personnel have to leave to ambulance while it is not secured in the firehall, all doors will be locked. Medical waste will be handled as per this document, section “Ambulance Cleanliness, Decontamination, and Restocking”. The medication will be maintained within manufacturer’s approved light ranges at all times. This will be done by keeping the medication in cabinets and out of sunlight. The medication will be maintained within manufacturer’s approved temperature range at all times . This will be done by maintaining the firehall between 15°C and 30°C (59°F and 86°C). The ambulance, when not in the hall, will be kept running as needed to maintain these temperatures internally. All administrations will be documented on the pateint’s PCR. Review will be done per this document, in the EMS Captain’s job description, section “Quality Assurance, Quality Improvement”.

4) Organizational

A) Workers Compensation Insurance Coverage

The Cowlesville Fire Company has established membership status levels with defined limits for volunteer work. This is to ensure that our volunteer members are entitled to Wyoming County Worker’s Compensation in the event of an injury or illness while performing the volunteer service. The membership status levels outlined below are based on county requirements for physicals and “clearance for duty” by Workplace Health.

i) Active Membership

Active members fall into four categories:

Page 17: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 17 of 87

1. Interior fire fighters are qualified to wear a SCBA and perform structural entry duties, they need to pass a physical annually.

2. Exterior fire fighter and other active members that run calls but are not Interior fire fighters need to pass a physical every two years.

3. Social/Administrative members who do not run calls but perform other volunteer work for the company, are required to have one passed physical taken in the year 2000 or later. Periodic physicals are not required.

4. Light Duty qualified members have been put on restricted duty by Workplace Health, due to injury or illness.

All physicals must be performed by Workplace Health. Members are encouraged to obtain the required physicals to retain Active status. Physicals expire 60 days after the listed “Recall Date” provided by Workplace Health. Dropping to a Lesser Physical Qualification is discouraged, but an Interior fire fighter could drop to Exterior status with a two year physical expiration as long as there has been no change in their medical status. Likewise, an Exterior fire fighter could drop to a Social Administrative Membership status if their two year physical has expired and there has been no change in their medical status. If there is any change in medical status, the Fire Chief must be notified and the Fire Chief will contact the Wyoming County Worker’s Compensation office to determine next steps. Social Members may not perform any of the duties listed in the “What is ‘in the Line of Duty’ for Volunteer Firefighters” section of the appendix: “Procedure for Reporting Workers’ Compensation Injury”. This is in addition to any restrictions resulting from their Workplace Health physical.

ii) Inactive Membership

Members who have not passed a Workplace Health physical are considered Inactive; this includes members placed on Deferred status by Workplace Health. Inactive Members are not covered by Wyoming County Worker’s Compensation insurance and are not permitted to run calls or perform volunteer work for the fire company. For their protection, any Inactive member will be requested by the Chief or designee to leave the scene of any call they respond to and will be requested to cease performing any volunteer work for which they might show up to perform. Inactive members assume “visitor” status, and may be on department property but must not perform any fire company duties. Deferred Status: Workplace Health will place a member on Deferred status when they do not pass their physical. This status can only be resolved by following instructions given by Workplace Health.

iii) In the Event of Injury or Illness

All active members are required to notify the Fire Chief immediately if:

They sustain an injury/illness in the line of duty as an Active member

They sustain an injury/illness elsewhere that affects their ability to perform their normal employment. All volunteer duties by the injured member shall cease immediately until further notice from the Cowlesville Fire Chief. The Chief will provide a handout (see the Appendix “Injured Volunteer Process”) to the injured member, indicating what steps need to be taken.

Page 18: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 18 of 87

Detailed procedural steps for managing an injury or illness are listed in the appendix to this document, under “Procedure for Reporting Workers’ Compensation Injury” and “Injured Volunteer Process”.

B) New Member Requirements

New department members must:

Fill out an application

Have their membership approved by the department body

Complete a physical

Pass a background check for arson conviction Generally, the Chief should be responsible for the process, and President should join the interview phase. The full process is described on the New Recruit Checklist – this checklist should be filled out for each new member.

C) Drills and Meetings

The fire company will hold drills and meeting monthly as follows:

The first Monday will be truck check at 7:00 and meeting at 8:00

The second Monday will be a Fire Drill

The last Monday will be an EMS Drill

Other Mondays are open for other activities If a holiday falls on a Monday, the schedule will shift to the following week.

D) Recruitment and Retention

The fire company will maintain a standing committee dedicated to recruitment and retention of personnel. The committee should consider the activities the department is involved in and contractually-obligated to perform and assess if the existing staffing meets those needs. Where needs are not met, the committee should focus its recruitment efforts. To help maintain staffing where it is adequate, the committee should consider strategies to ensure retention. It should drive implementation of policies, procedures, and programs to further this goal.

E) Membership in Two Departments

Per New York State law, we may not allow anyone to join our department that is already a member of another fire department. Members of other departments are allowed to offer their services on a continuing basis if they have reason to be in our district regularly. The Chief must agree to this arrangement, and Worker’s Compensation coverage must be verified before any response to incidents or activities takes place.

F) Out-Of-District Members

Anyone can be a member of the Cowlesville Fire Company, regardless of where their residence is located.

G) Under 18 Members

The department allows membership for anyone ages 16 and 17 that wants to participate, provided that they have a signed parental consent, which is present on the application. These “Junior” members have the rights and responsibilities of members 18 and over, except that they may NOT:

Enter a burning building or any other hazardous situation or area.

Drive any fire or rescue vehicles.

Be at the fire hall without an experienced member present.

Page 19: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 19 of 87

Enter a residence for an EMS call unless ask to assist.

Answer any calls between 23:00 (11:00 p.m.) and 07:00 (7:00 a.m.) on a night preceding a school day.

Be late, miss, or leave school for a call unless called for by the chief or officer in charge.

Carry fire company issued pagers or radios into school.

Remain at the hall for a prolonged time after any call or function is over.

Displace an experienced member on fire company trucks when responding to a call.

H) Record-Keeping and Records Retention

Call records and Prehospital Care Reports (PCR) will be retained for 21 years past the date the call completed. All records will be kept inside the building and under a secondary lock (the office door, a locked report drop box, or locked storage room). Information about individual department members will be maintained in files, which will be stored in the file cabinets in the office. All medical records, including annual physical results and worker’s compensation case information, will be kept in a separate set of files. Files will be maintained, even if membership ceases; if the individual becomes deceased, the records will be offered to family members or destroyed.

I) Government Officials

The fire company is significantly impacted by government regulation and derives a significant fraction of its revenue from the town. Our organizational relationship with government officials is important. For this reason, no meetings or other official business will be conducted on behalf of the fire company without first obtaining the permission of the President.

J) Contracts and Agreements

All contracts and agreements are the responsibility of the President. No member will make an agreement on behalf of the organization without authorization of the President. All documents will be signed by the President, unless permission has been explicitly given otherwise.

K) Cowlesville Fire Company Ladies Auxiliary

The Auxiliary is chartered and available to assist the fire department with events, operations, and other needs. The relationship between the organizations should be maintained with at least one meeting per year. The Auxiliary should be asked to assist with fund raisers and other events, in addition to assisting with rehab functions at calls. The Auxiliary members are not protected by Wyoming County Worker’s Compensation insurance, and as such should only be asked to assist with tasks that involve minimal risk.

5) Call Procedures For ALL calls: determine if the scene is safe. If not, retreat to a safe location and obtain assistance from police.

A) Private Vehicle Response to Calls

Response to the hall is strongly preferred. Do not bypass the hall if equipment needed on scene has not left. If you are unable to hear radio transmissions, never respond directly to the scene – for your own safety!

Page 20: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 20 of 87

EMS personnel equipped to treat a patient may stop at the scene of an EMS-only call and begin treatment before the ambulance arrives. If you are on location, use your pager to monitor the ambulance status. If it is waiting for personnel to arrive at the hall, dial 911 and ask the dispatcher to inform the driver that you are on location. Personal vehicles must obey all traffic laws at all times. No personnel are to pass Fire company or Chief vehicles, and should pull over if in the way. Legally-permitted blue lights are authorized on personal vehicles for responses to calls, with a blue light authorization card issued by the Chief. Headlights should always be used when running the blue light. If you are outside our fire district, do not use your blue light.

B) Order of Response

Equipment is to respond in the order as noted by call type.

EMS calls: 8, 7 - If 8 is on another call, respond with 7 and call for a mutual aid ambulance

Structure fires 1, 2, 3, 7, 8 - 1 will be the first attack truck - 2 will be a “nurse pumper” - 3 will be a tanker - 7 and 8 will set up the rehab sector

CO Detector 1, 8, 7

Fire Police 7

Motor Vehicle Accident 8, 1, 7, 3

Vehicle fires 1, 3, 8, 7

Wildland fires 2, 1, 3, 7, 8 - 2 will take initial attack and should be the only truck to go off-road - 1 and 3 will supply water or cover another part of the fire. They must stay on-road at all times. - 7 and 8 will set up a rehab sector

Service Calls 7 - 2 if needed for pumping or cleanup, use of trash or portable pumps preferred

Standby or Mutual aid: Whatever is requested - 3, 7 if not specified. - 3 for tanking operations

C) Equipment Staffing

Below are staffing requirements for calls.

i) #1 – Pumper/Tanker

For a response to the scene, the minimum staffing is: - Driver - At least 2 additional personnel

Preferred staffing is: - Driver - For fires, 4 interior personnel

Page 21: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 21 of 87

- For other incidents, 4 additional personnel

ii) #2 – Pumper

For a response to the scene, the minimum staffing is: - Driver

Preferred staffing is: - Driver - 1 other person

iii) #3 – Pumper/Tanker

For a response to the scene, the minimum staffing is: - Driver

Preferred staffing is: - Driver - If responding to a fire, 2 interior personnel - If responding to another incident, 2 additional personnel

iv) #7 – Light Rescue

For a response to the scene, the minimum staffing is: - Driver

Preferred staffing is: - Driver - 1 other person

v) #8 - Ambulance

For a response to the scene, the minimum staffing is: - Driver - At least 1 CFR or higher, or none if present at the scene

For a transport to the hospital, the minimum staffing is: - Driver - At least 1 EMT or higher

Shotgun - If personnel are available, a “shotgun” should ride in the passenger seat. The shotgun is

responsible for, at the direction of the driver, operation of the radio, emergency warning lights, and siren.

A preferred ambulance crew consists of: - Driver - Shotgun - 2 Personnel at a level of EMT or higher

D) On Scene Operations

i) General

All personal vehicles must have headlights shut off once on scene.

Page 22: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 22 of 87

All vehicles should attempt to park on the side of the road opposite the scene. However, if other vehicles are present then park on the same side as they are – do not park on both sides off the road. Do not leave a scene until released by the incident commander.

ii) EMS Call Considerations

Upon arrival at a scene, the EMS crew will be allowed off before positioning the ambulance to load the patient. The driver will function as Incident Commander. Unless special circumstances dictate, a maximum of 4 EMS personnel should be in a residence at one time. All non-EMS personnel and anyone unable to ride the ambulance should not be in the residence. An EMT must accompany the patient we are transporting to the Hospital. This EMT should be the one that treated the patient on-scene. All personnel handling a patient, EMS equipment, or the gurney are to wear protective gloves. If you attend to a different patient, you must change gloves.

E) Accountability

This procedure is to provide a clear accounting of who is at the scene of an incident, and to help determine if personnel are missing. Ultimately, this is a key component of safety on scene, and cooperation and utilization will make it work. Firefighters should always be working under an officer’s direction in teams of two or more. Firefighters entering a hazardous area should be doing so ONLY to accomplish a tactical objective; freelance operations will not be tolerated. Identification Tags Two identification tags will be assigned to each member serving the Cowlesville Fire Company. The tags will contain:

Cowlesville Fire Company

The member’s name

The member’s identification number Identification tags are part of your turnout gear and should be worn on the coat. They must be used on all calls except for EMS, where turnout gear is normally not used. Use of the First Tag Upon arrival at the scene:

One tag must be left on the department truck you arrived with. or

Given to the Incident Commander or Accountability Officer, if you arrive in a personal vehicle The driver of the fire department vehicle is responsible for ensuring tags are collected before personnel exit the vehicle.

Page 23: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 23 of 87

At the conclusion of the incident, or, if you must leave the scene for another reason:

Report to the Incident Commander for permission to leave the scene, and

Obtain your tag Use of the Second Tag At incidents requiring entry into a hazardous area or long term operations, the incident commander shall appoint one or more Entry Control Officers. The second tag must be given to the Entry Control Officer before entering the hazardous area. The Entry Control Officer will be in charge of:

Collecting tags on entry

Recording the hazardous area entry time

Maintaining communications with the team in the hazardous area.

Recording the time of exit

Re-issuing the tags upon exit

Directing personnel to rehab as needed In the event several entry points are used, an Entry Control Officer shall be assigned to each entry point. With incidents of significant size or duration, the Incident Commander may appoint an Incident Control Officer to coordinate personnel on scene. The responsibilities will include monitoring the number of personnel and their assignments.

F) Emergency Incident Rehabilitation

i) Purpose

To ensure that the physical and mental condition of members operating at the scene of an emergency or a training exercise does not deteriorate to a point that affects the safety of each member or that jeopardizes the safety and integrity of the operation. This procedure shall help to streamline operations at the scene of any multi-company operation, and should be used when strenuous physical activity or exposure to heat or cold exists.

ii) Responsibility

Incident Commander – The Incident Commander shall consider the circumstances of each incident and make adequate provisions early in the incident for the rest and rehabilitation for all members operating at the scene. These provisions shall include:

Medical evaluation

Treatment and monitoring

Food and fluid replenishment

Relief from extreme climatic conditions. The rehabilitation shall include the provision of Emergency Medical Service (EMS) at the Basic Life Support (BLS) level or higher. Personnel – When working during periods of hot and cold weather, personnel should consume extra water. During emergency incidents or training evolutions, all personnel shall inform their most immediate command

Page 24: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 24 of 87

officer when they believe their level of fatigue or exposure is reaching a level that could affect themselves, their crew, or the operation that they are involved in. Personnel at all times should remain aware of the health and safety of other members of their crew.

iii) Establishment of the Rehabilitation Sector

Responsibility – The Incident Commander will establish a Rehabilitation Sector when conditions warrant at an incident scene or training evolution. Another Officer preferably with EMS experience will be placed in charge of the Rehabilitation Sector. Location – The Incident Commander in conjunction with the Rehab Officer shall select an appropriate location for the Rehab Sector based on the following characteristics:

It should be far enough away from the scene so that personnel may safely remove their SCBA and be afforded rest.

It should provide suitable protection from the prevailing weather conditions.

It should enable personnel to be removed from apparatus exhaust fumes.

It should be large enough to accommodate multiple crews, based on the size of the incident.

It should have easy access by EMS units.

It should allow for prompt reentry back to emergency operations upon recuperation. Possible locations include:

A nearby garage, building lobby or other structure.

A school bus or municipal bus.

Fire apparatus, ambulance, or emergency vehicles called to the scene.

An open area in which a Rehab Area can be created using tarps, fans Resources – The Rehab Officer shall secure all necessary resources to adequately staff and supply the Rehabilitation Area. This includes the use of Auxiliary Personnel and EMS Personnel. Supplies should include the following items:

Fluids - water, activity beverage, oral electrolyte solutions and ice.

Food - soup, broth, or stew in hot/cold cups.

Medical - B/P cuffs, stethoscopes, oxygen administration devices, cardiac monitors/defibrillators, intravenous solutions and thermometers.

Other- tarps, fans, smoke ejectors, heaters, blankets, towels, dry clothing Personnel Staging – A separate Personnel Staging area shall be established by the Incident Commander. This area will provide an area for personnel to report to after completion of assignments, or upon release from the Rehab Sector.

iv) Guidelines

Rehabilitation Sector and Group Establishment – Rehabilitation should be considered by the IC during the initial response stages. Any activity that is large in size, long in duration, and labor intense will rapidly deplete energy and strength of personnel. Climatic or environmental conditions that indicate the need to establish a Rehab Area are a heat stress index above 90°F or a wind chill index below 10°F. Hydration – Water must be replaced during exercise periods and at emergency incidents. During heat stress, personnel should consume at least one quart of water per hour. Rehydration is important even during cold

Page 25: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 25 of 87

weather operations. Alcohol and caffeinated beverages as well as carbonated beverages should be avoided. These beverages interfere with the body’s water conservation methods. Nourishment – Food should be provided at the scene of incidents which duration is more than three hours. A cup of soup, broth, or stew is highly recommended because it is digested much faster than sandwiches and fast food products. In addition, fruits such as apples, oranges, and bananas provide supplemental forms of energy replacement. Fatty and/or salty foods should be avoided. Rest – The “two bottle rule”, or approximately 45 minutes of work time, will be followed before rest is required. After the depletion of two (2) bottles personnel will report to the Rehab Area.

The firefighter will be required to remove their SCBA, Helmet, gloves, and turnout coat. At this time the initial set of vital signs will be taken and recorded.

After a rest period of a minimum of twenty (20) minutes, a second set of vital signs shall be taken. If it is in the opinion of the Rehab personnel that the firefighter is ready to return to the emergency scene, they may report to the staging area for a third SCBA bottle. After the use of the SCBA bottle the firefighter is to return to the Rehab Area and follow the previously designated rest period, followed by vital signs. Then it will be the responsibility of the Rehab Officer to determine if a fourth SCBA bottle is warranted.

During the twenty (20) minute rest period the firefighter will be allowed to leave the Rehab area to perform light duties. However the firefighter’s turnout gear will be left at the Rehab area.

Medical Evaluation – Emergency Medical Services (EMS) should be provided and staffed by the most highly trained and qualified EMS personnel at the scene, but a minimum of BLS level. Personnel shall have their vital signs evaluated and determination should be made whether they return to duty, continue rehab, or medical treatment and transport are necessary. Local EMS protocols should be followed for those personnel whose vital signs and/or symptoms indicate a potential problem. All medical evaluations shall be recorded on the provided forms and shall include the firefighters name and condition and must be signed and dated by the Rehab Officer or his/her designee. Accountability – Accountability Tags will be surrendered to the Rehab Officer upon entering the Rehab Area. After the Rehab Officer has approved the firefighters return to the emergency scene after the appropriate rehab procedures have been followed, Accountability Tags may be re-issued. Ambulance Assignments – If available at the time of the creation of the Rehabilitation Sector, Cowlesville #8 will be the primary ambulance designated to the Rehab Area. At that time the IC should request an ambulance from a neighboring department for stand-by and as a transportation vehicle.

G) Personal Protective Equipment

Personal Protective Equipment (PPE) is issued by the fire company to:

Enhance member safety

Help present a professional image

Comply with regulations and standards PPE should be used as described below.

i) Turnout Gear

Company-issued turnout gear should be worn for all incidents, except an EMS-only call. Gear should be cleaned, using the fire department washing machine and drying rack, whenever soiled or annually –

Page 26: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 26 of 87

whichever comes first. Any damage to the gear, especially to the outer shell, should be reported to the 1st Assistant Chief immediately.

ii) High Visibility Vests

Members should wear company-issued, ANSI 107-2004 compliant vests whenever operating in or near a roadway. Use should also be considered to provide a professional appearance. These vests should not be worn in any fire situation where structural entry is a possibility. Fire Police are encourage to supplement the vests with flashlights, flags, traffic cones, flares, and lighting as needed to ensure they are visible to oncoming traffic.

iii) SCBA

Self-Contained Breathing Apparatus should be worn in all situations where a hazardous atmosphere may be encountered. This includes fire, gas leaks, hazardous materials situations, and Carbon Monoxide alarms. Anyone using SCBA must have been trained on its use and had at least one fit test using the department’s masks. After use, the air packs must be checked, bottles refilled, and any damage reported to the 1st Assistant Chief.

iv) EMS PPE

Medically-trained personnel and anyone else coming into equipment or patient contact must wear Nitrile gloves for the duration of an incident. Additional precautions, such as N-95 masks, gowns, eye protection, SCBA, and turnout gear should be considered based on conditions.

H) Interior Operations at Significant Elevation

We need to develop a policy per state law:

Must conduct a district survey - done

Then identify risks of being trapped at elevations above 2 stories

Then develop a plan to cope with the risks

Then check if the plan fits in neighboring districts

Then implement the plan

I) Post-Call Checklist

Below is a checklist of items to complete after calls:

Call report

Trucks and equipment should be cleaned and decontaminated as needed

Fuel for trucks and generators should be checked and refilled if needed

Equipment used should be checked and restocked

Any equipment left at a hospital should be noted in the notebook on the ambulance. Note what equipment was left and what hospital.

SCBA used should be checked and bottles refilled

Any hose used should be cleaned and replaced as needed

Any equipment issues should be reported

All radios should be returned to F1

J) Radio Use

Radio communications are needed for the following purposes:

To keep Wyoming County Dispatch (“Warsaw”) apprised of call progress

On scene coordination between units

Page 27: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 27 of 87

Event coordination

Training

Testing Wyoming county radio procedures are as follows:

Transmissions should be brief, professional, and never include profanity

When calling another unit, state your unit’s identifier, then the unit that you are calling - Example: “Cowlesville 8 to Warsaw” - Note this is reversed on Erie County radio systems

Use plain English, no 10 codes. For example: - Responding to 234 Clinton - On Location 234 Clinton - En Route to United Memorial Hospital - On Location United Memorial Hospital - Clear from the hospital, Returning - Back in Service, In Quarters

During a call, only the first officer on the air needs acknowledgement from dispatch

Only the first officer on location needs acknowledgement from dispatch

Do not call the trucks out if they will be in the district for training, parades, or other events (available to handle calls)

Do not call the trucks returning from an incident

The ambulance should call at all check points: responding, on location, en route to the hospital, paramedic intercepted, on location at the hospital, returning, and in service.

If more than one truck is out, the last truck back should call all trucks back in. The ambulance is the one exception to this rule

Address repeats are encouraged.

No units should call “responding to the hall”, unless there is an incident at the hall In times of significant radio traffic, minimize radio transmissions, especially to the dispatcher. Consider who needs to know your status and contact only those units.

i) Radio Equipment

The department and its membership may not purchase or install radio transmission equipment (fixed, mobile, or portable) for use on fire or EMS frequencies, unless authorized by the Chief and the Wyoming County Radio Communications Committee. Use of personal scanners is acceptable, but scanning police frequencies should be avoided.

K) Hydrant Use

The village of Cowlesville has hydrants available for use as part of its municipal water system. These hydrants are to be used for fire department purposes only. The water system in the village has limited capacity, and what may be a normal amount of water intake for a pumper can seriously impact the water supply for the entire village. Hence, routine usage of the hydrants must be limited to one 5” hose on the entire system. Under emergency conditions, more supply lines may be used; however, this must be with the understanding that the sustained water supply is limited to about 700 Gallons per minute.

Page 28: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 28 of 87

Reporting: The hydrants are maintained by the town of Alden. As soon as possible after using a hydrant, contact Mark Pruitt by phone call or text message at (716) 380-1593. Include the following information:

Which hydrants were used

The date they were used

Approximately how many gallons of water was taken from the system

L) When entry cannot be gained to the scene of an incident

Always notify the police

If you have substantial reason to believe a threat to life exists, then break in. Notify dispatch before starting any forcible entry.

Perform a search of the house from the outside, if possible

Question neighbors about their observations

All efforts should be documented

6) Procedures By Incident Type

A) EMS Calls

These guidelines are specific to EMS calls and operations where EMS is a component of the call. A PCR must be filled out every time the ambulance leaves the hall.

i) Ambulance transport to the hospital

The medic in charge will determine the mode of transport before leaving the scene. This decision will be based on the following criteria:

Transport to the hospital will be in non-emergency mode unless there is a high probability of death, serious injury, or suffering to the patient and the use of emergency mode may reduce the seriousness of the situation.

The mode of transport can be changed at any time if the patient’s condition changes.

If a paramedic intercept on board requests a change in transport mode the request will be honored.

Before arriving at any hospital, a report must be given. The EMS radio may be used, or call the ER Triage Nurse on the cell phone. The report should include the following:

- Mechanism of injury - Chief complaint - Vital signs: Pulse, Blood Pressure, Respiratory rate, and Pulse Oximeter reading - Treatments performed - Estimated time of arrival

If the hospital you are transporting to requests that you redirect to another facility, the request may be honored if the patient agrees and the new destination is appropriate for the patient’s condition. Notify the dispatcher of the change, note it on the PCR, and attempt to notify family members. We are not obligated to honor any request for diversion unless the hospital is officially declared closed. Refer to WREMS policy #2011-1 for additional information.

The ambulance driver will determine the route of transport to the hospital.

Page 29: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 29 of 87

If family members want to ride in the ambulance they will ride in the shotgun seat unless special circumstances exist, such as a mother and a child. It is strongly preferred that family members not ride during emergency mode transports.

ii) Choice of hospitals

We will normally transport to whatever hospital a patient chooses; however, the final destination choice will be made by the medic in charge based on the patient’s need for treatment. Law enforcement agents do not have the authority to direct the destination of the ambulance.

If a hospital is outside the normal transport area, the crew will suggest alternative destinations based on the patient’s condition and the location of the desired hospital. No transports will be made outside of the normal operating area by the Cowlesville Fire Company ambulance. If a patient insists, another service will be called to perform the transport.

The normal operating area is the following hospitals: Buffalo General, Buffalo Mercy, Children's Hospital, Erie County Medical Center, Kenmore Mercy, , Millard Fillmore Suburban, Sisters of Charity, St. Joesph's Intercommunity, United Memorial Batavia, Veteran's Buffalo, Wyoming County Community.

Patients in immediate need of medical attention will be transported to the closest facility.

Specialized facilities in Western New York include the following: - Trauma – ECMC - Hand Clinic – Millard Fillmore Gates Circle - Pediatric – Childrens - Pregnancy units – Childrens (primary), South Buffalo Mercy, Sisters - Stroke – ECMC, Millard Fillmore Gates Circle

iii) Ambulance Cleanliness, Decontamination, and Restocking

The interior should be cleaned and decontaminated after each call, if required. A broad-spectrum anti-viral, anti-bacterial agent such as Cavicide or a 10% bleach solution should be used if any equipment has been exposed to body fluids.

The ambulance should be restocked after each call per the monthly checklist. If the crew is unable to gain access to the EMS cabinets, the equipment needed should be written on the chalkboard by the EMS cabinets.

Sharps should be placed in the sharps container on the ambulance. When full, the container should be disposed of at a hospital.

Used bandages and other medical waste should be placed in biobags and left in the appropriate container at the hospital.

Used linens should be placed in the used linen container in the ambulance and left in the appropriate container at the hospital.

Equipment left at a hospital should be written in the “Equipment at Hospitals” notebook. Note the date, what equipment, and what hospital. When equipment is returned, it should be marked off this list.

The ambulance should be refueled as required and the gas chart completed.

Page 30: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 30 of 87

iv) General guidelines

Reverse transports: Transports from the hospital back to a residence are not standard operating procedure for the fire company

v) ALS Intercepts

The following are situations that require an ALS intercept, per New York State protocol:

Altered Mental Status - V, P, or U on the AVPU scale

Anaphylaxis

Cardiac-Related Problem including Arrest

Respiratory Distress, Arrest, or Obstructed Airway

Major Trauma

Shock

Childbirth Note the intercepting paramedic name, unit number, intercept location, and intercept time on the PCR. Notify the dispatcher when you pick up the paramedic. Recommended intercept locations

For call locations north of Clinton Street, meet Rural-Metro at the Town Line firehall.

For call locations south of and including Clinton Street, meet Rural-Metro at the intersection of Bullis and Bowen roads.

For an intercept out of Genesee County, meet the paramedic at Twilight Meadows on Route 98, between Attica and Alexander.

For an intercept out of Wyoming County, there are no established meeting locations. Stop roadside. To obtain a paramedic intercept call the Wyoming County Dispatcher and ask them to make arrangements. Give the location you want to meet and the nature of the call. Obtain the intercepting unit’s identification and call them on the hospital radio to relay a report before intercepting. Driving a paramedic’s vehicle:

After obtaining a paramedic intercept, there may be a need to drive the paramedic’s vehicle to a hospital or other destination. This is allowed, if the paramedic requests this assistance and if the patient care will not be impacted. The paramedic’s vehicle will be operated in a non-emergency mode; all traffic laws will be obeyed.

vi) Operating Safety

A maximum of two patients can be transported at one time. All patients will be transported in the patient compartment and be properly restrained.

The driver and shotgun will wear seatbelts whenever the vehicle is in motion.

The crew in the patient compartment will wear seatbelts whenever it does not interfere with patient care.

Portable equipment will be secured whenever practical.

Family members intending to go along should be limited to one, and should ride in the shotgun seat in the front of the ambulance. For pediatric cases or situations where the patient care is affected, the family member may ride in the back.

Page 31: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 31 of 87

vii) Use of Body Substance Isolation Precautions

All personnel in contact with the patient or equipment are to wear gloves. If the patient has a known allergy to latex products, non-latex gloves must be worn. A new set of gloves must be used for each patient treated.

A mask must be used when treating patients with contagious diseases, such as tuberculosis, or the possibility of body fluids becoming airborne exists. All EMS personnel will be fit with a N-95 mask for use in these situations.

Eye protection will be worn in all cases where the possibility of patient body fluids becoming airborne exists.

viii) Exposures and Bloodborne Pathogens

Any person who believes they have been exposed to patient body fluids or an airborne disease should report this to the EMS Captain as soon as possible. In the absence of the Captain, the Lieutenant, the Ambulance Lieutenant, and then the Chief will function as backup.

The EMS Captain, or backup, is responsible to document the exposure, assist in arranging appropriate medical treatment, and maintaining confidentiality of the information. The Wyoming County Community Hospital will be contacted and their procedures for handling the exposure followed.

Documentation related to the exposure will be retained in the patient’s Fire Company medical personnel file.

ix) Legal Issues

Suspected crimes, child abuse, patient abuse, and domestic violence:

If you suspect a nonviolent crime has been committed, contact the Chief or other line officer. The Chief or line officer is responsible for notifying the Sheriff’s office.

If you suspect your patient has been abused or the subject of violence, notify the Chief or other line officer as above. In addition, communicate this information to the hospital upon arrival – not over the radio.

x) Suspected Child Abuse

Assure that the scene is safe. If the scene is dangerous, leave immediately and contact law enforcement from a safe location.

Provide patient care in accordance with applicable state and local protocols.

Document observations and findings of suspected abuse or maltreatment on the Prehospital Care Report (PCR) using factual, objective, and non-judgmental statements.

Do not delay transport to collect additional information about suspected abuse or maltreatment.

Do not confront parents, guardians, caregivers, or other parties present. Obtain information in a non-judgmental manner.

Make every effort to continually observe the suspected abused or maltreated child while you are on the scene.

If no legally responsible party is available, transport the child to the closest appropriate hospital or medical receiving facility.

o Advise a Registered Nurse (RN) or physician at the destination of your suspicions. Record the name of the person you gave the report to on the PCR.

o Immediately, or as soon as practical after returning to service, make a report to the New York State Child Abuse and Maltreatment Register – see the detailed procedure below.

If a legally responsible party or any other person refuses transport and you determine that transport is necessary or that the child would be in danger without transport, make all usual efforts to convince the

Page 32: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 32 of 87

parties of the need for transport. If this is not successful, discreetly call for law enforcement to respond to the scene.

If a legally responsible party refuses transport, or transport is not necessary and the child does not appear in danger, document your findings on a PCR. Contact Medical Direction for confirmation of the decision not to transport.

o Immediately, or as soon as practical after returning to service, make an oral report to the NYS Child Abuse and Maltreatment Register.

Make oral reports by calling (800) 635-1522. All telephone reports must be followed within 48 hours by a written report using form

DSS-2221A available on the New York State Department of Health web site. Complete the DSS-2221A with as much information as possible. Forward it to the local

child protective services where the child resides. Child protective services will obtain information you are unable to provide. If the child resides in a residential institution, submit form DSS-2221A directly to the New York State Child Abuse and Maltreatment Register.

Attach a copy of form DSS-2221A to the agency’s original PCR.

xi) Treating or transporting patients with reported psychiatric problems

Determine if the situation is safe. If not, retreat to a safe location and obtain assistance from police.

Perform a normal assessment of the patient, noting that the behavior may not be psychiatric in nature, but may be due to a medical condition.

If the situation is assessed to be psychiatric, transport to one of these 2 hospitals: o Wyoming County Community Hospital o ECMC

These hospitals have mental health staff on duty 24 hours, other hospitals in the area do not.

xii) When a patient judged to be in need of medical assistance refuses treatment or transportation

All patients will be offered evaluation, stabilization, and transport to an appropriate medical facility.

Risks to the refusing patient, as far as they are known, should be described.

Patients have the right to refuse if: o They are alert, oriented, not intoxicated, and appear to possess a capacity to make an informed

decision; o They are not a danger to themselves or others.

Medical Direction should be contacted if the refusing patient: o Appears to lack the capacity to make an informed decision; o Appears to not understand the risks involved; o Appears intoxicated; o Appears to be a danger to themselves, others, or property; o Has a head injury; o Has signs or symptoms which require ALS care; o Is a minor.

The patient should be transported if Medical Direction requires. If the patient continues to refuse, contact the police for assistance.

If the patient has a right to refuse, or if Medical Direction does not require transportation, do the following:

Page 33: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 33 of 87

o A PCR should be filled out as completely as possible; o Any medical direction should be documented, along with the time and name of person

providing direction. o A Refusal of Evaluation/Stabilization/Transport form should be filled out and signed by the

patient.

If possible, a third party witness (such as a police officer) should sign the form.

xiii) Treatment of minors, patients less than 18 years of age

All minor patients will be evaluated, treated, and transported as required.

Minor patients do not have the right to refuse evaluation, treatment, or transportation.

When minor patients refuse appropriate care, contact Medical Direction for advice. o If you are directed to treat or transport and the patient continues to refuse, request police

assistance. o If you are directed to not treat or transport, obtain the signature of a parent, guardian, or

police officer on the WREMS Refusal of Evaluation/Stabilization/Transport form. If you are unable to obtain these signatures, treat and transport as required.

o If possible, a third party witness (such as a police officer) should sign the form.

xiv) When a patient cannot be located

Double check the call address

Search the immediate area

If a vehicle is involved, run the plate and have police check drivers residence

Check with bystanders and family

Locate the 911 caller and question them about the details of their call

Notify dispatcher of your findings

Document what steps were taken on the PCR

xv) When confronted with an unattended death

Have an ALS unit come directly to the scene

Attempt to determine how long the patient has been without a pulse through discussion with family members and other people on the scene

Determine if there is a DNR or MOLST form for the patient

Perform a full medical assessment to confirm death o Confirm there is no pulse and breathing o Inspect the patient for signs of obvious death:

Blood pooling Rigor mortis Decreased body temperature

o Attach the defibrillator and analyze

Make the decision to start CPR as follows: o If there are signs of obvious death and the defibrillator will not shock, do NOT start CPR o If there is clear and convincing evidence that the patient had no pulse for more than 30

minutes and the defibrillator will not shock, do NOT start CPR. o If there is a valid DNR or MOLST form that prohibits CPR, then do NOT start CPR. o Otherwise, start CPR and transport to the closest medical facility. Intercept with an ALS unit as

soon as possible.

Page 34: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 34 of 87

If a decision NOT to start CPR has been made: o Wait for the ALS unit to confirm o Call the Wyoming County Dispatcher by phone (if possible), 585-786-2255, and request a

corner (ask for a 10-79 if using the radio).

Do not disturb the scene if it appears to be a crime scene

Do not call Medical Control. If you are unsure of what to do, start CPR.

Limit the number of personnel involved

B) Hazardous Materials Response

All personnel will respond to the hall for hazardous materials incidents, except for one properly-equipped officer in charge. Once an incident has been determined to a hazardous materials response, efforts will be limited to:

1. Establishing a command post 2. Securing the area 3. Evacuations 4. Controlling secondary problems.

A safe distance must always be maintained from the site; consider wind, materials involved, and other environmental conditions. The Wyoming County Emergency Response Team (ERT) will be called and will determine how to mitigate the incident. Additional resources include the NYS DEC Spill Response, which can contract for cleanup and provide advice, and the NYS OFPC.

C) Mass Casualty Incidents (MCI)

A Mass Casualty Incident (MCI) will be considered as any incident in which there are more patients than there are emergency medical personnel available. Determination of an MCI should be made by the first person on scene, after which an Incident Command System (ICS) should be set up with a structure appropriate to the scale of the incident. If an insufficient supply of command personnel is available, they should be requested from mutual aid companies and county fire coordinator staff. Minimal staffing for the ICS will be:

Incident Commander (IC)

Triage Officer - preferably with emergency medical certification

Staging Officer Ground ambulance, “fly car”, air ambulance, and rescue resources should be requested based on location, availability, and skill level. Ground ambulances include:

Medic 80

Bennington #8

Marilla #8

Alden #8 and #8-1

Rural Metro

Elma #8

Strykersville #8

Wales Center #8

Attica #8

Page 35: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 35 of 87

Darien #50 and #43

Mercy Ambulance - Genesee County

Jamison Road #8

Springbrook #8

Varysburg #8

Alexander #1

South Wales #8 Fly car resources include:

Medic 80 and 81

Rural-Metro

Twin City

Mercy Ambulance

Elma Fire Company

SMART car – from ECMC

Lancaster Volunteer Fire Company

Darien Fire Company Air ambulances include:

Mercy Flight of Western New York

Star Flight

Mercy Flight of Central New York Rescue resources include:

Harris Corners

Bennington

Marilla

Wales Center

Alden

Darien An accountability system will be used at all MCIs to track personnel and equipment. The MCI tags and color coding system shall be used as conditions dictate.

Black- deceased

Red - immediate transport priority

Yellow - delayed transport priority

Green - walking wounded - low transport priority.

D) Pipeline Incidents

Significant gas storage and pipeline facilities exist in our district. These are some general guidelines for dealing with a pipeline incident.

Secure the area around the leak, considering wind direction and if the gas is heavier or lighter than air. Contact the pipeline operator for advice on how large the area should be. Consider evacuations.

Clear the area of potential ignition sources, especially if a fire has not started

Do not attempt to put out a burning pipeline. Control secondary fires.

Do not operate any pipeline valves. Key contacts for pipeline incidents are:

Page 36: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 36 of 87

Buckeye Partners, 800-331-4115

Lodi Gas Storage, 800-307-1107

National Fuel Gas, contact dispatch

NYSEG, contact dispatch

E) Basement Pumping

Requests to pump basements will be honored as resources permit. The company-owned trash pumps should be used for this purpose. If the trash pumps are inadequate, portable pumps can be used. Truck-mounted pumps should only be used as a last resort. Avoid entering basements and other flooded areas if possible. Consider cutting electrical power and gas supplies to the house.

F) Fire Alarms

All alarm activations will be responded to as an emergency. In the event of requested cancellation, at least one unit will respond non-emergency to investigate.

7) OSHA

A) Firefighter Health and Safety

It is the intent of the authority having jurisdiction to place the safety of our firefighters as a priority and provide to our utmost ability for the safety of our personnel by developing, implementing, monitoring, and evaluating a safety and health program.

i) Organizational Statement

Please see the section Operating Principles in this document.

It is the commitment of this company to provide to the best of our ability a safe operation, prevent accidents, illness, fatalities, comply with all applicable laws and regulations, and establish safe work habits.

To this end, the Chief will appoint a Safety Officer and establish a safety committee as outlined in this document in the section Safety Committee.

The Chief or a designee shall establish a record collection system for such records as injuries, illnesses, deaths, exposures to toxic products and infectious diseases, membership training, maintenance and inspection of equipment, apparatus, facilities and other areas as needed.

ii) Training and Education

A training program will be developed as a minimum guideline under Part II of this program in the following categories:

Entry level training

In-service training

Firematic Officers

Page 37: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 37 of 87

Training will consist of the following annual programs:

For new members: Subject Time Required

General Hazard Recognition 1 Hour Fire Station Safety 2 Hours Response Safety 2 Hours Fire Scene Safety 2 Hours Protective Clothing 3 Hours Self-Contained Breathing Apparatus 3 Hours Tool and Equipment Safety 2 Hours

Existing members:

Subject Time Required

General Hazard Recognition 30 minutes Fire Station Safety 30 minutes Response Safety 45 minutes Fire Scene Safety 1 hr 15 min. Protective Clothing 1 hour Self-Contained Breathing Apparatus 2 hours Tool and Equipment Safety 1 hour Recent Developments in Fire Safety 1 hour

Additional membership training should include, but not be limited to, such items as the incident command system, emergency operation procedures, evacuation from hazardous area procedures, right-to-know information and special hazards of the community. All training evolutions and emergency operations shall be conducted in as safe a manner as is practical and in a manner to recognize and prevent accidents and injuries. Live fire training should be conducted using NFPA 1403 as a guideline.

iii) Company Officers

Fire officers should complete courses in subject areas determined by the chief of the company to be appropriate for the level of their responsibility. As an example, such courses could be in strategy and tactics, building construction, preparing for command, command and management, firefighter safety, hazardous materials and others.

iv) Vehicles and Equipment

All department vehicles will be checked on a monthly basis per an established checklist. Annually, the vehicles will receive extensive maintenance and inspection by qualified personnel. Drivers shall be able to operate the vehicle per the section Driving Policy of this document. The Chief shall arrange for the testing of equipment components such as pumps, hose, SCBA, and extinguishers according to the manufacturer’s recommendation, after its repair or if it appears damaged. Ground ladders should be examined at least annually for defects.

Page 38: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 38 of 87

As new apparatus is ordered, it will incorporate enclosed seating areas for all firefighters and, in addition, may incorporate other safety features as recommended by NFPA Standard 1901, the chief or the apparatus committee.

v) Protective Clothing and Equipment

Protective clothing for all firefighters shall be provided commensurate with their responsibilities. Use and maintenance shall be per the section Personal Protective Equipment in this document. A personnel accountability system shall be used, per the section of this document Accountability.

vi) Facility Safety

Fire stations shall comply with all applicable codes and be inspected annually for code compliance. In addition, a safety evaluation should be conducted at least quarterly for items that affect member safety and a checklist should be used by the person performing the safety evaluation. Smoke and heat detectors shall be maintained in the entire fire station.

vii) Medical

Members will receive physicals as outlined in the section Workers Compensation Insurance Coverage.

B) Respiratory Protection Plan

i) Background

The Cowlesville Fire Company has established this respiratory protection program to ensure that firefighters are protected from exposure to respiratory hazards in the workplace, and to ensure compliance with OSHA’s Respiratory Standard (1910.134). Engineering and administrative controls are the preferred methods of controlling hazards; however, respirators will be used under the following conditions:

When other controls cannot adequately control hazards;

Where other controls are infeasible;

While other controls are being implemented;

During emergencies.

The Chief of the Cowlesville Fire Company is the Program Administrator, and is responsible for administering the respiratory protection program. The program administrator will select respirators based on hazards to which workers are exposed. A hazard evaluation will be completed for each operation, process, or work area where firefighters maybe exposed to airborne contaminants under routine or emergency conditions. Only NIOSH approved respirators will be used.

ii) Scope and Application

This program applies to all firefighters who are required to wear respirators during normal operations, during non-routine tasks, or during emergencies. The Cowlesville Fire Company will provide respirators, training, and medical evaluations as required at no cost to firefighters.

Page 39: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 39 of 87

iii) Responsibilities

The Program Administrator has overall responsibility for the respiratory protection program. Duties include the following:

Evaluating the workplace to identify areas, processes, and task that require workers to wear

respiratory protection.

Selecting the appropriate respirator.

Conducting training.

Conducting fit testing.

Ensuring that firefighters properly clean, maintain, and store respirators.

Ensuring that firefighters properly use respirators.

Administering the medical surveillance program.

Maintaining records required by the respiratory protection program.

Evaluating the program and its effectiveness.

Updating the program as necessary to reflect changes in workplace conditions that affect respirator

use.

All Chief Officers are responsible for ensuring that the respiratory protection program is implemented in the company. Chiefs’ duties include the following.

Knowing which tasks require the use of respiratory protection.

Ensuring that the appropriate respirators and accessories are available for use.

Ensuring that firefighters receive the proper training, fit-testing and medical evaluations.

Ensuring that firefighters wear the required respirators.

Ensuring that respirators are properly cleaned, maintained, and stored.

Monitoring areas, tasks and operations to identify respiratory hazards.

Firefighters are responsible for properly wearing respirators when and where required. Firefighters duties include:

Putting on, fit checking, wearing, and removing respirators according to the training received.

Cleaning and maintaining respirators as instructed.

Storing respirators in a clean and sanitary location.

Reporting to their supervisors if their respirators no longer fit well, or if they experience any problems

or difficulties while using and wearing respirators.

Reporting any respiratory hazards that they felt are not adequately addressed, as well as any other

concerns they may have about the program.

iv) Medical Evaluation

Before permitted to wear a respirator, each firefighter who is required to wear one will be given a confidential medical evaluation to establish that he/she is able to do the work while wearing the respirator. This will be done following the procedure Workers Compensation Insurance Coverage outlined in this document.

Page 40: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 40 of 87

v) Fit Testing

Firefighters who are required to wear respirators will be fit tested before being allowed to wear the respirators in the workplace. Fit tests will be handled as outlined in the section Personal Protective Equipment in this document.

vi) Respirator Maintenance and Care

The Fire Chief will ensure that respirators are properly cleaned and maintained. All respirators will be checked monthly and after each use per the manufacturer’s checklist. Annually, a manufacturer’s authorized representative will conduct a full evaluation of the equipment and complete and repairs or other testing needed.

vii) Breathing Air Quality and Use

Breathing air used in SCBA shall meet the minimum requirements for grade D breathing air described in ANSI/Compressed Gas Association Commodity Specifications for Air, G-7.1-1989. The program administrator shall ensure the following:

Purchased air has a certificate of analysis.

Cylinders are tested and maintained in accordance with DOT regulations (49 CFR parts 173 and 178).

Oxygen or air containing more than 23.5% oxygen is not used in compressed air systems.

viii) Training and Information

Firefighters will receive training and information before being assigned to any task requiring the use of respiratory protection. Training will be repeated at least annually, and when the following situations occur:

Changes in the workplace or the type of respirator used make earlier training obsolete or inadequate.

The firefighter’s use of, or knowledge about, the respirator indicates insufficient understanding or skill.

Any other situation occurs in which retraining appears necessary.

Training records will include the dates of training, firefighter names, the trainer’s name and the type of training conducted.

ix) Program Evaluation

The safety committee will conduct periodic evaluations of the workplace to ensure that the provisions of the current respiratory protection program are being effectively carried out, and that the program itself continues to be effective. The program administrator will regularly consult the firefighters who are required to wear respirators to solicit their opinions of the program’s effectiveness and to identify any problems. Factors to be assessed include the following:

Respirator fit, including the effects of respirator use on workplace performance.

The appropriateness of the respirators for the hazards to which the firefighters are exposed.

Proper use of the respirators under the various conditions encountered in the workplace.

Proper respirator maintenance.

Any other factors that the program administrator considers necessary.

x) Records

The program administrator will maintain the following records:

Training and fit test records

Page 41: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 41 of 87

A copy of each firefighters Medical Evaluation

A copy of this respiratory protection program, which will be kept in the fire hall and available on the

company web site.

Workplace Health will maintain records of the completed medical questionnaire and any documented findings. These records will remain confidential and will be maintained at.

C) Drug and Alcohol Use

All personnel under the influence of drugs or alcohol may not respond to calls and must stay away from fire department equipment. Consumption of alcohol on department premises is considered acceptable; however, this should be done out of public view and not to excess. In an effort to project a positive department image, members that smell of alcohol should avoid direct patient and public contact. This policy prohibits being under the influence, use, possession, transportation, promotion, or sale of illegal drugs or drug paraphernalia, or otherwise legal but illicitly used substances by any member while on organization business or premises. This includes prescribed, over the counter drugs not being used for their intended or authorized purpose and abusive use of alcohol.

D) Exposure Control

Issued: February 18, 2011

I.) Purpose: CFC understands the importance of protecting every worker from occupational exposure to bloodborne pathogens. This policy has been implemented to increase each employee’s awareness of prevention measures required to minimize the spread of infectious diseases which can occur from exposure to blood, bodily fluids, or other potentially infected materials.

II.) Scope: This policy is designed to provide general awareness for all employees and specific procedures for those employees whose job duties may involve possible exposure to bloodborne pathogens.

111.) Definitions: ● Bloodborne Pathogens: Pathogens are microorganisms that are present in human blood and can cause disease in humans. These diseases include but are not limited to hepatitis and (HIV) human immunodeficiency virus. ● Contaminated: The presence or reasonably anticipated presence of blood or other potentially infectious materials on an item or surface. ● Contaminated sharps: any contaminated item that has the potential to puncture, or penetrate the skin. (Such as broken glass, knife blades, tools etc…) ● Decontamination: The use of physical or chemical means to remove, inactivate, or destroy bloodborne pathogens on a surface or item to the point where they are no longer capable of transmitting infectious particles and the surface or item is renders safe for handling or disposal.

Page 42: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 42 of 87

● Exposure Incident: specific eye, mouth, other mucous membrane, non-intact skin or parenteral contact with blood or other potentially infectious materials that results from an employee’s duties. ● Occupational exposure: reasonably anticipated skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious materials that may result from the performance of an employee’s duties. ● Parenteral: piercing mucous membranes or the skin barrier through such events as needle sticks, human bites, cuts, and abrasions. ● Universal precautions: An approach to infection control where all human blood and certain bodily fluids are treated as if known to be infectious for HIV, HBV, and other bloodborne pathogens.

IV.) Hazard Analysis A.) Trained Emergency response members may become exposed inadvertently while

responding/assisting injured persons or while cleaning, handling, and disposing of bloodborne contaminated materials.

V.) Information and training

A.) All members will receive awareness training on the hazards of bloodborne pathogens and how to avoid potential exposures

B.) Those employees who are expected to have a reasonable chance of exposure (Emergency responders) will attend training annually or when exposure conditions change. This training may be performed internally or be conducted by an outside agency. Training will include but not be limited to: ● Methods of compliance ● Engineering Controls and work practices ● Personal protective equipment requirements – including types, proper wearing, removal, cleaning/disposal

C.) Training shall be documented.

VI.) Methods of compliance

A.) UNIVERSAL PRECAUTIONS It is our policy that any potential exposure will be treated as if that blood, bodily fluid, contaminated material or item is infected with HIV, HBV, or other bloodborne pathogens. B.) ENGINEERING CONTROLS AND WORK PRACTICES

1.) Upon responding to an injury, members shall assess the area for “scene safety”. 2.) Treat all blood and blood containing materials as if they are contaminated (universal

precautions) 3.) Protect yourself. Responders shall wear personal protective equipment to prevent

contact with potentially infectious blood, bodily fluid, contaminated items and surfaces

Page 43: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 43 of 87

while providing care to the patient and when performing clean ups. (See PPE under section VI. C.)

4.) The area shall be secured by responders to minimize the spread of contamination and keep others away from the area.

5.) Perform all procedures in such a way that cuts down on splashing, spraying and spattering droplets of blood.

6.) When performing a clean up: -Wear PPE -Identify all areas that are contaminated. Use tags or other methods of marking them. -Assess for sharp objects such as broken glass and needles, knife blades, drill bits etc. Do not pick these up with your hands. Use tongs, a broom and dustpan, or two pieces of cardboard. Dispose of sharps in a Sharps container labeled with Biohazard signage. - Clean items and surfaces with an approved cleaner. (1 part bleach per 10 parts water) Allow to stand for ten minutes on contaminated item or surface. Use appropriate material to absorb the solution and dispose of in biohazard labeled bags. -When complete, remove and dispose of one time use/contaminated PPE in biohazard bag. -Biohazard waste bags/containers shall be taken to the EMS Captain for proper disposal through a local medical care facility. - Wash your hands thoroughly with soap and water immediately after providing care and after performing a clean up. Use a utility sink (not in a food preparation area). - Report the incident to the commanding officer immediately. - Fill out an Emergency response team first aid report and send the report to the Fire Chief.

C.) PERSONAL PROTECTIVE EQUIPMENT

1.) Personal protective equipment is any specialized equipment or clothing worn by an employee for protection against a hazard. General work clothes (uniforms, pants, shirts/blouses) that are not intended to function as protection against a hazard are not considered personal protective equipment. PPE that keeps an employee from contacting infected materials includes:

● Single use disposable gloves ● Tyveck coats/suits ● Breathing barriers (for rescue breaths) ● Masks ● Eye protection (safety glasses, goggles) ● Full face shields

VII.) Vaccination

The vaccination series for Hepatitis B is offered free of charge to each effected member. Should an member decide to decline the series, they will be required to sign a vaccination declination form (APPENDIX A) that will be maintained by the Chief.

VIII.) Post exposure follow up

Page 44: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 44 of 87

Employees who are involved in an exposure incident will have the opportunity For a confidential post exposure medical evaluation and follow up. This follow up will include: A. Documentation of the routes of exposure and circumstances of the incident. B. Information concerning the identity and blood test results of the source individual as limited

and restricted by applicable laws and regulations concerning such disclosures. C. Informational counseling regarding the exposure and possible effects. D. An opportunity to have the exposed employee’s blood tested for possible contamination. E. An opportunity to receive a post exposure vaccination. F. A written opinion, limited by laws and regulations in its scope of disclosed information,

obtained from the health care professional conducting the examination within fifteen (15) days of the examination.

IX.) Record keeping

A. Medical records will be controlled through the Cowlesville Fire Chief as required by regulations.

B. Training records, accident reports, and Emergency Response Team First aid Reports will be maintained by the Cowlesville Fire Chief as required by regulations.

X.) Program review This program will be reviewed by the Cowlesville Fire Company for effectiveness and updated as required. The review will be performed annually or as needed should conditions change substantially at any time.

E) Hazard Communication Plan

Revision: 2/18/2011

i) General Information

The purpose of this written program is to reduce the possibility of chemical related injuries and illnesses to employees within the workplace and to ensure that our company is in compliance with the OSHA Hazard Communication Standard 29 CFR 1910.1200. This standard requires that we provide information to our employees concerning the various hazardous chemicals used in the workplace to which employees may be exposed. This program addresses the requirements for chemical container labeling, availability of Material Safety Data Sheets (MSDS), employee training, and other safety information on the chemicals found within the workplace. We intend to reduce the possibility of chemical related injuries and illnesses by providing employees with as much information as necessary concerning the hazards of the chemicals that employees may come into contact with and to present that information in a usable, readily accessible form.

ii) Components of the Hazard Communication Program

A. Inventory of hazardous chemicals The Cowlesville Fire Company will maintain a listing of all chemicals that are used by the company

which have been found to present the possibility of either a physical and/or a health hazard to members. This listing is in alphabetical order and also shows the particular work area in our

Page 45: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 45 of 87

facility where exposure to the chemical is most common. The list of chemicals is maintained in the MSDS binder located in….

B. Labels and other forms of warning

The Federal Standard requires that chemical manufacturers, importers and distributors properly label all shipments of hazardous chemicals with the identity of the chemical, clearly noted hazard warnings and the name and address of the manufacturer or other responsible party.

We will verify that chemical containers are properly labeled at time they are received in our facility

from the manufacturer or distributor. All containers in our facility covered by this standard will be labeled, tagged or otherwise marked with the identity of the hazardous chemical contained therein, and will show hazard warnings appropriate for employee protection. The hazard warnings will be legible, in English and prominently displayed.

Employees discovering any unlabeled container in the facility are instructed to not use the chemical and to immediately notify the Fire Chief. Portable containers holding a potentially hazardous chemical (e.g. a can of solvent) drawn by an member from a labeled container and intended for the use of that member during the course of his or her work shall be labeled. Containers into which chemicals will be transferred and which can be expected to be used by several members will be labeled appropriately as required by the standard. Labels that become torn, corroded or defaced such that the content and hazard information cannot be determined shall be replaced. For replacement we will use preprinted labels that provide all the required information under the standard. If and when the chemical supplier informs us of new hazards, labels for these portable containers will be changed accordingly.

iii) Material Safety Data Sheets

Chemical Manufacturers and importers are required by this standard to develop a Material Safety Data Sheet (MSDS) for each hazardous chemical they produce or import. The MSDS contains information on the chemicals such as physical properties, fire and explosion data, health hazard information, first aid information reactivity data, spill procedures, and recommended personal protective equipment which is useful in meeting the goals of this program.

MSDS’s for each chemical in use at our facility will be kept on a current basis in a master file by the Fire Chief. The Fire Department will also maintain a current MSDS binder for chemicals used in that area. Members have a right to review any and all MSDS’s maintained on file for hazardous chemicals at our facility. It is our policy not to accept any chemicals, even on a trial basis without an accompanying MSDS. MSDS’s will be expected to either accompany the actual shipment of the chemical or be mailed/faxed to our company in a timely fashion. All MSDS’s should then be forwarded to the Fire Chief. In the event that and MSDS is not received with the first shipment of the chemical, the supplier shall be contacted and requested to send the appropriate MSDS.

Page 46: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 46 of 87

Revised or updated MSDS’s received from our suppliers will replace the existing MSDS covering that chemical in the MSDS binder(s) and any new or significant health and safety information contained in the revised MSDS will be brought to the attention of our members.

iv) Employee Information and Training

Employers are required under this standard to establish an employee information and training program for employees who are routinely exposed to hazardous chemicals. This training and information will be provided to employees at the time of initial assignment or whenever a new category of hazardous chemical is introduced to our operations. All employee training will be presented in a classroom format and training videos may be used as training aids. The training will emphasize these elements: -A summary of the standard and this written program -Hazardous chemical properties including appearance and odor as methods that can be used to detect the presence or release of hazardous chemicals -Physical and health hazards associated with potential exposure to workplace chemicals -Procedures to protect against hazards, e.g. personal protective equipment, engineering controls, work practices, and emergency procedures. -Location of MSDS’s how to understand their content and how members my obtain and use appropriate hazard information The Company will maintain records of member training and advise the Fir e Cheif of any additional training needs.

v) Hazards of Non - Routine Tasks

From time to time employees may be directed tasks of a non-routine nature that may expose them to certain chemical hazards. Examples of these tasks include but may not be limited to:

Cleaning/Degreasing

Cleaning machines

Painting Each of these non-routine tasks may expose workers to chemical hazards that have not been specifically addressed in our hazard communication program. It is our policy, when assigning members to perform non-routine tasks, to provide information on recommended maintenance and other practices that will allow the member to perform these tasks in the safest manner possible. Specific instruction and identification of hazards associated with performing non-routine tasks will be given to members directed to perform these tasks by their supervisor.

vi) Outside Contractors

Outside contractors performing work on our property will have access to our Hazard Communication Program and will be advised of the presence of hazardous chemicals to which their employees may be exposed.

Page 47: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 47 of 87

vii) Hazard Evaluation Procedures

Our company is an end user of various chemicals that have been found to present possible hazards to our workers. As a user rather than a manufacturer or importer of these chemicals we are not required to evaluate those chemicals for their potential hazards. We rely on the chemical hazard evaluation conducted by the manufacturer or importer as contained on the manufacturer and/or importer’s Material Safety Data Sheet. The Safety Coordinator will review the MSDS’s to determine if chemicals are hazardous and if they require special handling to protect the health and safety of our members.

viii) Written Program

Up to date copies of this written program and chemical inventory list can be found in the MSDS binders within the department. The Safety Coordinator shall maintain these documents.

F) Safety Committee

The Safety Officer will lead the Safety Committee. The committee shall serve in an advisory capacity to conduct research and develop recommendations regarding safety and health issues for the review of the chief of the company. This committee shall meet at least annually.

8) Position Descriptions

A) EMS Captain

i) Responsibilities

The EMS Captain’s primary responsibility is to have ambulance, equipment, and personnel ready for service at all times. The Captain is responsible for EMS-specific operation and policy decisions.

Supervisory. The EMS Captain is responsible for the performance of the following personnel: o EMS Lieutenant, appointed by the EMS Captain o Ambulance Lieutenant, appointed by the EMS Captain o EMS Council Representatives, appointed by the EMS Captain o All other EMS squad members o At calls, the EMS Captain should assume the ICS role of EMS Command if enough additional

medical personnel are available

Clerical o EMS squad report at monthly meeting o New or renewed certifications of squad members o Date and subject for the next EMS drill o General suggestions for operational improvement o Upcoming training opportunities o Changes that affect operating procedure o Maintain records of policy documentation sent in by regulatory agencies o Maintain records of all EMS correspondence, certifications, and authorizations o Prepare and file documentation required for entrance into new programs

Equipment o Purchase new capital equipment

Training o Prepare one monthly drill, to be run on the last Monday of the month

Page 48: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 48 of 87

o Set up additional drills, such as CPR, as required by the EMS squad o Set up Bloodborne Pathogens training once a year o Obtain and disseminate information about other outside courses and training o Arrange training that allows all EMS personnel to meet the requirements of the NYS DOH

Recertification Program o Maintain detailed records of drill attendance and the training subjects

Quality Assurance, Quality Improvement o Randomly review PCRs and discuss opportunities for improvement with the writer. Submit

PCRs for external review as required. o Review new equipment, programs, and techniques for possible implementation o Implement, if appropriate, a set of projects assigned to EMS squad members designed to

improve efficiency, efficacy, or quality of EMS care

Other duties o Serve as member of the safety committee which will meet twice per year as defined by OSHA o Sit on the Fire Company Board of Directors o Annual preparation of the EMS budget, due before November o EMS Recruitment and retention o Informal call debriefing o Corrective, constructive, and supportive criticism

ii) Limitations

If documentation requires a chief's signature it must be obtained

Verbal corrections for minor items are the responsibility of the Captain, but written reprimands or other punishment for improper administration of EMS care must be approved by the chief

The EMS Captain is responsible for staying within the limits of the EMS budget

EMS policy decisions are generally the responsibility of the EMS Captain. If decisions have impact outside of EMS or are part of fire company policy issues, they must be approved by the chief.

The EMS Captain is responsible for reporting significant events and progress on responsibilities to the Chief

B) EMS Lieutenant

i) Responsibilities

The EMS Lieutenant’s primary responsibility is to have ambulance, equipment, and personnel ready for service at all times.

Supervisory. The EMS Lieutenant has no direct reports, but has “dotted line” responsibility for the performance of all EMS squad members.

At calls, in the absence of the EMS Captain, the EMS Lieutenant should assume the ICS role of EMS Command.

Clerical o Send PCRs to the REMAC for review on a monthly basis o Send PCR copies to the Wyoming County QA/QI committee on a monthly basis o EMS squad report at monthly meeting, if the Captain is unavailable o DOH semi-annual Certification documentation and inspection o Maintaining a supply of required forms, including PCRs and Patient Sign-off sheets o Maintaining current information on board the ambulance. This includes:

EMT numbers and expiration dates

Page 49: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 49 of 87

Hospital telephone numbers Signs Hospital driving directions Run sheets Equipment at hospitals Equipment Maintain the stock of backup supplies maintained in the fire hall

Training o Work with the EMS Captain to set up and run drills and other training

Quality Assurance, Quality Improvement o Review all PCRs before sending them to WREMS and the QA/QI committee. Note problem

areas and report to the EMS Captain. o Review new equipment, programs, and techniques for possible implementation

Other duties o Serve as member of the safety committee which will meet twice per year as defined by OSHA o Assistance in the annual preparation of the EMS budget o EMS Recruitment and retention

ii) Limitations

Changes to the ambulance and equipment are not to be made without consulting the EMS Captain and notification to the squad

Reprimands are the responsibility of the EMS Captain. Any improper or dangerous behavior observed should be reported to the EMS Captain

Purchase of replacement supplies is authorized for amounts below $150; larger amounts should be approved by the EMS Captain

If the EMS Captain is unavailable, the EMS Lieutenant will assume the Captain’s responsibilities

The EMS Lieutenant is responsible for reporting significant events and progress on responsibilities to the EMS Captain

C) Ambulance Lieutenant

Responsibilities The Ambulance Lieutenant’s primary responsibility is to have ambulance and equipment ready for service at all times.

Supervisory. The Ambulance Lieutenant has no direct reports. o At a call, in the absence of the EMS Captain and EMS Lieutenant, the Ambulance Lieutenant should

assume the ICS role of EMS Command

Clerical o EMS squad report at monthly meeting, if the Captain and EMS Lieutenant are unavailable o Fill out and mail in the ambulance DMV registration paperwork o Ensure that the ambulance NYS inspection is done on a yearly basis

Equipment o Monthly ambulance maintenance check o Monthly ambulance equipment and supply check o Ambulance repairs, report to Truck Captain o Purchase replacement supplies, if they are not stocked at the firehall

Page 50: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 50 of 87

o Adjust the radio, BP monitor, defibrillator, and wall clocks when the time changes in the Spring and Fall

o Lubricate all latches, hinges, and stretcher retention mechanism on a biannual basis o Replace the wall clock battery once a year in November o Produce new ambulance inventory checksheets once a year before the January truck check. This

should be reviewed with the EMS Captain and EMS Lieutenant before completion. o In September of each year, send the defibrillator out for Preventative Maintenance. At the same

time, buy one additional battery and replace the shock pads. o Any equipment that fails to operate properly should be taken out of service and sent for repair, if

appropriate.

Other duties o Serve as member of the safety committee which will meet twice per year as defined by OSHA o Assist in the annual preparation of the EMS budget o EMS Recruitment and Retention o Review new equipment, programs, and techniques for possible implementation

Limitations o Changes to the ambulance and equipment are not to be made without consulting the EMS Captain

and notification to the squad o Reprimands are the responsibility of the EMS Captain. Any improper or dangerous behavior

observed should be reported to the EMS Captain o Purchase of replacement supplies is authorized for amounts below $150; larger amounts should be

approved by the EMS Captain o If the EMS Captain and EMS Lieutenant are unavailable, the Ambulance Lieutenant will assume the

responsibilities of both o The Ambulance Lieutenant is responsible for reporting significant events and progress on

responsibilities to the EMS Captain

D) EMS Council Representative

Responsibilities o Attend the Wyoming County EMS Council meetings, which occur at the Wyoming County Hospital

on the third Monday of each month o Represent the interests of the fire company at these meetings o Notify the EMS Officers of any training, policy changes, or other significant items addressed at the

meetings

Limitations o Do not to sign documents on behalf of the fire company without notifying the EMS Captain o Do not commit the fire company to any activity or expenditure of funds without agreement of the

EMS Captain

E) CFR and EMT

Responsibilities o The primary responsibility of a Certified First Responder (CFR) or Emergency Medical Technician

(EMT) is to respond to emergency calls to provide efficient and immediate care to the critically ill and injured.

o Major Requirements. The CFR or EMT must:

Page 51: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 51 of 87

Successfully complete a department approved CFR or EMT course of either State or National registry. This includes verification of skills proficiency and achievement of a passing score on the written certification examination.

Be at least 18 years of age at the time of completion of the CFR or EMT course. Must either participate in the New York State Recertification Program or take a refresher

course every 3 years, to maintain certification. Have the ability to communicate verbally, via telephone and radio equipment, and the

ability to interpret written, oral, and diagnostic form instructions. Use good judgment and remain calm in high-stress situations, including being unaffected by

loud noises and flashing lights. Have the ability to interview patient, family members, and bystanders. Have the ability to document, in writing, all relevant information on standard forms. Generally perform duties to the limit of the certification level and comply with all relevant

protocols. “Size up” a scene before entering, including determining the number of patients and

requesting additional resources. After each call, restocks and replaces used supplies, cleans all equipment following

appropriate disinfecting procedures, and makes careful check of all equipment so that the ambulance is ready for the next run. Ensures that the ambulance is clean and washed and kept in a neat orderly condition.

o Additional Requirements The CFR or EMT may need to drive the ambulance on occasion. Occasionally participate in the monthly ambulance equipment and supply check, to become

familiar with the types and location of equipment on the ambulance. EMS Recruitment and Retention. Bring new equipment, programs, and techniques to the attention of EMS officers.

Limitations o Changes to the ambulance and equipment are not to be made without consulting the EMS Captain

and notification to the squad. This will maintain a common set of equipment in locations known to all EMS squad members.

o Reprimands are the responsibility of the EMS Captain. Any improper or dangerous behavior observed should be reported to the EMS Captain.

F) Fire Police

The Cowlesville fire company prefers that personnel intending to control traffic be trained as Fire Police. In this capacity, they need to attend a New York State Fire Police class; preferably they should also be sworn in. Under no circumstances may a member be sworn in without being trained. Fire Police may not carry firearms or other weapons while on duty. All Fire Police are required to register using the “New York State Division of Criminal Justice Services PEACE OFFICER REGISTRY ENTRY FORM - CERTIFICATION OF INITIAL EMPLOYMENT”.

Page 52: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 52 of 87

9) Appendix: Cowlesville Maps, Zones, Water Sources A) District with zones

Page 53: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 53 of 87

B) Zone Alarm Plan

Page 54: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 54 of 87

C) Water Sources

Cowlesville Fire Company Water Sources (80 total) Map

# Rating Source of

Water Access Address Owner's Address Notes

1 1 Municipal Hydrant South of 1113 Sullivan Rd. N/A 1.5 miles North of county line

2 3 Pond Alden Real Estate Group 27 Dersam Rd. East of house

3 5 Pond 282 Lapp Rd. 282 Lapp Rd. 400 ft north of garage

4 1 Pond 11234 Alley Rd. 11234 Alley Rd. access point is 100 ft. up driveway

5 1 Pond North of 11242 Harlow Rd. 11242 Harlow Rd.

6 4 Pond 573 Woodley Rd. 573 Woodley Rd. behind house; limited overhead clearance

7 6 Pond Across from 603 Woodley 611 Woodley inside fence line

8 4 Pond 630 Woodley Rd. 630 Woodley Rd. behind garage

9 6 Pond Between 67 & 94 Dersam Rd. 88 Dersam Rd. behind house

10 5 Pond 94 Dersam Rd. 94 Dersam Rd. behind house

11 6 Pond 100 Dersam Rd. 100 Dersam Rd. behind barn

12 6 Pond 101 Dersam Rd. 101 Dersam Rd. 200 ft. behind house

13 5 Pond 160 Dersam Rd. 160 Dersam Rd. behind house

14 5 Pond 192 Dersam Rd. 192 Dersam Rd. behind house

15 6 Pond 200 Dersam Rd. 200 Dersam Rd. behind house

16 3 Pond 103 North Shore Highland Glens

17 1 Dry Hydrant Intersection of North & South Shore Highland Glens

18 1 Pond Between 74 & 81 South Shore Highland Glens

19 5 Pond 302 Getman 302 Getman 300 ft. behind house-access by West side of house

20 3 Pond 310 Getman Rd. 310 Getman Rd.

21 5 Pond West edge of pine trees at 485 Getman Rd 485 Getman Rd.

22 4 Pond 498 Getman Rd. 498 Getman Rd. East of house access from driveway

23 1 Pond 498 Getman Rd. 498 Getman Rd. in front of house inside driveway loop

24 1 Pond 727 Getman Rd. 727 Getman Rd. West of Gadd & Schad Intersection

25 5 Pond North of Getman before 428 Gadd

26 1 Pond 379 Gadd 369 Gadd

27 1 Pond driveway South of 331 Schad Rd. 331 Schad Rd. 2 ponds side by side; dry hydrant candidate

28 5 Pond driveway South of 331 Schad Rd. 331 Schad Rd. 1500 ft off road by house

29 5 Pond 565 Schad Rd. 565 Schad Rd. back of house; 500 ft off road

30 6 Pond 757 Schad Rd. 757 Schad Rd. South side of house

31 5 Pond North driveway on Schad 669 Clinton St.

32 1 Municipal Corner of East Wood & Clinton none

Page 55: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 55 of 87

Hydrant

33 2 Pond 64 Clinton St. 64 Clinton St. driveway past barn (Foley)

34 5 Creek West end of Rec Hall property break tree branches before entering

35 1 Dry Hydrant gravel pit driveway off of Clinton none across from looped driveway

36 5 Pond 1925 Clinton St. 1925 Clinton St.

37 1 Pond 69 Clinton St. (Rumley) 69 Clinton St. (Rumley) 300 ft. off road

38 4 Pond 69 Clinton St. (Rumley) 69 Clinton St. (Rumley) 2000 ft. off road

39 6 Pond 726 Cozy Rd. 726 Cozy Rd. North side of house-small pond

40 4 Pond 521 Burroughs Rd. 521 Burroughs Rd. Inside Park on Right

41 5 Pond Across from 1277 Burroughs Rd. 1258 Burroughs Rd.

42 1 Creek bridge on Burroughs Rd.; North of Schoelkopf NONE draft off bridge; space for 2 fill sites

43 1 Dry Hydrant Between 787 & 796 Burroughs Rd. 787 Burroughs Rd. North side of road

44 1 Municipal Hydrant West of 13425 Bullis Rd. none

45 5 Pond East of 2 Bullis Rd. 18 Bullis Rd.

46 1 Creek Reilein Rd. bridge near Clinton none more accessible on West side

47 6 Pond 1026 Urf Rd. 1026 Urf Rd. behind house

48 6 Pond 1144 Urf Rd. 1144 Urf Rd.

49 5 Pond 90 Kern Rd. 90 Kern Rd. enter East side of house

50 3 Pond 148 Kern Rd. 148 Kern Rd. West side of driveway

51 1 Pond Across from 403 Kern Rd. 396 Kern Rd.

52 5 Pond Across from 413 Kern Rd. 396 Kern Rd.

53 1 Creek Bridge on Folsomdale at Coyle (west side) none Access on east side

54 5 Pond 1137 Folsomdale Rd. 1137 Folsomdale Rd. back of house

55 6 Pond 1239 Folsomdale Rd. 1239 Folsomdale Rd. behind house; down hill

56 5 Pond 1449 Folsomdale Rd. 1449 Folsomdale Rd. back of house

57 1 Pond 1506 Folsomdale Rd. 1506 Folsomdale Rd. down driveway on left side

58 5 Pond 1495 Folsomdale Rd. 1445 Folsomdale Rd. back & to right of house; 300 ft. off road

59 6 Pond 1523 Folsomdale Rd. 1523 Folsomdale Rd. North of driveway

60 5 Pond 1606 Folsomdale Rd. 1606 Folsomdale Rd. North of house; 50 ft. off road

61 1 Pond 1192 Coyle Rd. 1192 Coyle Rd. go up driveway; 200 ft. on west side

62 5 Pond North side of house 1258 Coyle Rd. back behind house

63 6 Pond 665 Schoelkopf 665 Schoelkopf behind 1st structure; 1000 ft off Schoelkopf; long driveway

64 6 Creek 664 Schoellkopf 664 Schoelkopf

65 5 Pond Between 784 & 810 Schoelkopf 784 Schoelkopf

66 4 Pond 1st driveway East of 810 Schoelkopf 810 Schoelkopf

Page 56: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 56 of 87

67 6 Pond 500 ft. South of 403 Blood Rd. 403 Blood Rd. 100 ft. off road

68 6 Pond 1310 Blood Rd. 1310 Blood Rd. behind house

69 6 Pond 1320 Blood Rd. 1320 Blood Rd. behind house

70 4 Pond 1376 Blood Rd. 1376 Blood Rd. 30 ft. off road

71 3 Pond Service driveway to West of 1517 Blood 1517 Blood Rd.

72 5 Pond Driveway East of house; across from barn 1528 Blood Rd. surrounded by electric fence-open by barn; behind barn

73 5 Pond 287 Sinn Rd. 287 Sinn Rd. behind house

74 1 Dry Hydrant West of 400 Sinn Rd. 400 Sinn Rd.

75 1 Pond Between 477 & 455 Sinn Rd. 477 Sinn Rd.

76 2 Pond 1564 Bailey Rd. 1564 Bailey Rd. behind house

77 5 Pond 1573 Bailey Rd. 1573 Bailey Rd. North of driveway in front of house

78 5 Pond 1661 Bailey Rd. 1661 Bailey Rd. use North driveway for access

79 5 Pond 377 Bear Rd. 377 Bear Rd. East of 377 Bear Rd.

80 3 Dry Hydrant 533 Bear Rd. 533 Bear Rd. West of 533 Bear Rd.

Ratings Key 1: Full size pumper in any weather conditions.

2: Full size pumper in spring, summer, fall. 3: Full size pumper in dry conditions only. 4: 4WD pumper in any weather conditions. 5: 4WD pumper in dry conditions only. 6: Portable pumps only.

Page 57: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 57 of 87

D) Highland Glens

Page 58: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 58 of 87

Page 59: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 59 of 87

E) Water System Map

Page 60: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 60 of 87

10) Appendix: Neighboring Department Maps, Zones

A) Bennington district with zones

Page 61: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 61 of 87

Page 62: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 62 of 87

B) Bennington zone alarm plan

Zone 1 - 1st Alarm

Bennington All Equipment

Cowlesville 1 To the Scene

2nd Alarm

Attica 1-2-7

Cowlesville 2-3

Harris Corners 1-6

Sheldon 5

To the Scene

To the Scene

To the Scene

To the Scene

Genesee County

Alexander 6 Fill in at Bennington

Darien 19-47 To the scene

Erie County

Marilla 1 Fill in at Cowlesville

3rd Alarm

Varysburg 3

Strykersville 5-7

To the Scene

To the Scene

Genesee County

Alexander 8 To the Scene

Zone 1 Roads Include

Route 354 Between Tinkham Rd and Schad Rd, Burrough Rd Between Friedman Rd and Tooley Rd, Graff Rd Route 77 Between Friedman Rd and Poland Hill Rd

Page 63: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 63 of 87

Zone 2 - 1st Alarm

Bennington All Equipment

Harris Corners 1 To the Scene

2nd Alarm

Attica 2

Attica 7

Cowlesville 3

Harris Corners 2-6-7

Sheldon 1-5

Varysburg 3

.....

Fill in at Bennington

To the Scene

To the Scene

To the Scene

To the Scene

To the Scene

3rd Alarm

North Java 4

Strykersville 5-7

To the Scene

To the Scene

Genesee County

Darien 47 To the Scene

Zone 2 Roads Include:

Poland Hill Rd West of Graff Rd, Tooley Rd, Manley Rd, Route 77 South

of Poland Hill Rd

Page 64: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 64 of 87

Zone 3 - 1st Alarm

Bennington All Equipment

Attica 2 To the Scene

2nd Alarm

Attica 1-5-6-7-8

Cowlesville 1

Cowlesville 3

Harris Corners 1

Sheldon 5

Varysburg 2-3

Genesee County

Alexander 8

Alexander 6

Darien 47

3rd Alarm

Harris Corners 7

Genesee County

Bethany 31

Corfu 43

To the Scene

Fill in at Bennington

To the Scene

To the Scene

To the Scene

To the Scene To the Scene

Fill in at Attica

To the Scene To the Scene

To the Scene

To the Scene

Zone 3 Roads Include:

Stedman Rd, Ortner Rd, Church Rd east of Tinkham Rd, Geise Rd,

Seirk Rd, Kriger Rd, Cotton Hil Rd, Maxon Rd, French Rd, Hodge Rd

Poland Hill Rd East of Graff Rd

Page 65: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 65 of 87

Zone 4 - 1st Alarm

Bennington All Equipment

Darien 49 To the Scene

2nd Alarm

Attica 1-7 Attica 2 Cowlesville 1-3

To the Scene Fill in at Bennington To the Scene

Genesee County

Alexander 8

Darien 19-47 To the Scene To the Scene

3rd Alarm

Harris Corners 1 Sheldon 5

To the Scene To the Scene

Genesee County

Corfu 43 To the Scene

Zone 4 Roads Include:

Burrough Rd North of Friedman, O'Conner Rd, Friedman Rd, Getman Rd,

Route 77 North of Friedman Rd. Church Rd Between Route 77 & Tinkham Rd

Page 66: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

CFC Standard Operating Guidelines 1.4.docx 3 October 2017 Page 66 of 87

C) Schoellkopf Scout Camp

Page 67: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

D) Darien District

Page 68: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

11) Appendix: Injured Volunteer Process

Page 69: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

69

12) Appendix: Procedure for Reporting Workers’ Compensation Injury

WYOMING COUNTY WORKERS’ COMPENSATION 338 NORTH MAIN STREET

WARSAW, NY 14569 Dixie Perkins, Program Administrator

(585) 786-8855, Fax (585) 786-3985

[email protected]

Procedure for Reporting Workers’ Compensation Injury Volunteer Firefighter and Ambulance Worker

ACCIDENT REPORTING FOR VOLUNTEER FIREFIGHTER & AMBULANCE WORKERS

The first step to accident reporting is to educate your volunteers about the reporting procedures. This should occur for all current volunteers and also for any new volunteers. This is a requirement of PESH. When training volunteer members they should be advised to report injuries on the “Wyoming County Incident Report” form as soon as possible to the department. The training should include how to obtain the form and who to submit the form to. In the event that the employee is seriously injured (transport to hospital, etc.) we ask that you immediately call the Wyoming County Workers Compensation Office and provide the employee’s name, brief injury description and employee’s home/cell phone number so that we may assure proper medical treatment is provided. At the time a volunteer presents the completed incident report, the CF-2 must be completed for all accidents. Always report any accident regardless of how minor. Section 110 states that reports shall be filed within ten days after the occurrence of the accident, however we strongly encourage reporting much more timely. Please note no medical or indemnity payments can be made if the Wyoming County Workers’ Compensation Office has not received the proper forms. All forms must be signed before submitting. VOLUNTEER MEMBER RESPONSIBILITIES

1. Within 24 hours complete the “Wyoming County Incident Report” and provide to your chief.

2. Billing information – Tell your doctor, hospital or pharmacy this is a workers’ compensation

injury and to send all bills to the following address. Be sure to mark the date of injury and fire

department name clearly on all correspondence. DO NOT use your personal health insurance

for any bills related to work comp.

Triad Group LLC Claims Examiner 185 Jordan Road Gretchen Finch Troy, NY 12180 Phone – 1-800-337-7419, ext 112 Fax – 1-866-617-7585

Email – [email protected]

3. Provide your chief with proper medical documentation if time away from fire department duties or

your regular employment is recommended by your treating physician.

Page 70: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

70

4. If your injury requires treatment you will receive an information packet in the mail from Triad

Group LLC.

CHIEF’S RESPONSIBILITIES

1. Advise the injured member that he/she has the right to seek medical treatment.

2. Provide the necessary forms to the member and advise them of the responsibilities listed above.

Ask them to complete the forms within 24 hours.

3. Review the Light Duty Policy with the injured volunteer.

4. Within 5 days of the injury forward the completed forms to the Workers’ Compensation Office,

338 North Main Street, Warsaw NY 14569. Forms available at www.wyomingco.net, click on

Emergency Services.

Wyoming County Incident Report CF-2

5. Notify the Workers’ Compensation Office

when the volunteer returns to work OR regular duties if volunteer’s condition changes

Who is Covered? All approved Wyoming County Volunteer Firefighters and Ambulance Workers are covered under the Wyoming County Workers’ Compensation Plan for “In the Line of Duty” activities. What is “in the Line of Duty” for Volunteer Firefighters?

Participation at a fire, alarm of fire, hazardous material incident, or other emergency situation that triggers response by the fire company or its units;

Travel to, from and during fires or other calls to which the company responds; travel in connection with other authorized activities;

Some duties in the firehouse, such as construction, repair, maintenance and inspection; Inspection of property for fire hazards or other dangerous conditions; Fire prevention activities; Attendance at fire instructions or fire school; instruction at training; Participation in authorized drills, parades, funerals, inspections/reviews conducted for firefighters; Attendance at a convention or conference as an authorized delegate; Work on or testing of fire apparatus/equipment, fire alarm systems and fire cisterns; Meetings of the fire company; Pumping water or other substances from a abasement or building; Inspection of fire apparatus prior to delivery; Response to a call for general ambulance service by a member of an authorized emergency

rescue and first aid squad; Participation in a supervised physical fitness class; or Fund-raising activities, not competitive events.

What is “in the Line of Duty” for Volunteer Ambulance Workers?

Travel to, working at and travel from an accident, alarm of accident or other duty to which the ambulance company has responded; travel in connection with other authorized activities;

Personal assistance rendered to another ambulance company;

Page 71: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

71

Performance of duties at the ambulance facility or elsewhere, directly related to the prevention of accidents or other disasters or the delivery of emergency health care;

Instruction or being instructed in ambulance duties; attendance at a training school or course of instruction for ambulance workers or attendance at, or participation in, any noncompetitive training program;

Attendance at, or participation in, authorized drills, parades, funerals, inspections or reviews; Attendance or work at meetings of the ambulance department or ambulance company, or any

organized unit thereof, at the ambulance facility or other regular or special headquarters of the department, company or unit;

Work in connection with the construction, testing, inspection, repair or maintenance of the ambulance facility and the fixtures, furnishings and equipment thereof, and the ambulance vehicles, ambulance apparatus and equipment used by the ambulance department, ambulance company or other unit;

Inspection of ambulance vehicles and ambulance apparatus prior to delivery under a contract or purchase, or performance of duties in relation to the delivery;

Attendance at a convention or conference of ambulance workers or ambulance officers as the authorized delegate or representative of the ambulance department, ambulance company or any unit; or

Work in connection with a fund-raising activity of the ambulance company, not including competitive events in which volunteer ambulance workers are competitors.

What is NOT “In the Line of Duty” for Volunteer Firefighters and Ambulance Workers?

Participation, including practice, in any recreational or social activity, other than noncompetitive fund-raising activities;

Work rendered in the service of a private employer; public corporation or special district: Work rendered while on leave of absence or suspended from duty, or work that the volunteer has

been ordered not to perform; or Competitive events in which volunteer members are competitors, such as water ball fights,

baseball, basketball, football, bowling, tugs of war, donkey baseball, donkey basketball, boxing, wrestling, contests between bands or drum corps, or other competitive events in which volunteer members are competitors and which involved physical exertion on the part of the competitors.

Page 72: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

72

13) Appendix: Worker’s Compensation Information for Claimant

WYOMING COUNTY WORKER’S COMPENSATION CLAIMANT INFORMATION

Wyoming County Worker’s Compensation 338 N. Main Street

Warsaw, NY 14569 585 786-8855

Your Workers’ Compensation Claim will be handled by the Triad Group; it is your responsibility to notify your medical providers that all requests for medical services and bills should be made to:

Triad Group LLC Claims Examiner 185 Jordan Road Gretchen Finch Troy, NY 12180 Phone – 1-800-337-7419, ext 112

Fax – 1-866-617-7585 Email – [email protected]

Any radiological examination or test (MRI, CT Scan, etc) that a doctor may recommend must be scheduled through One Call Medical. Please note that prior authorization is required for radiological exams or tests costing more than $1000. You or your doctor may call them to schedule an appointment at a facility near you. Failure to do so may result in payment for these services being denied.

One Call Medical

800-872-2875

Please notify the pharmacy that your prescriptions are covered through the Triad Group and will process through TMESYS.

TMESYS Pharmacy Help Desk - 800-964-2531

You will receive a claimant information packet from Triad after your injury report has been filed. Please complete the necessary information and return to them as soon as possible.

Page 73: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

73

14) Appendix: Wyoming County Light Duty Policy Policy of the Wyoming County Worker's Compensation Self Insurance Plan approved 12/20/06

Light Duty Opportunities For Volunteer Firefighter & EMS Worker

Consistent with the legislative intent of the New York State Volunteer Firefighters’ Benefits Law and in full recognition of the sacrifice made by all volunteer firefighters and EMS workers, the Wyoming County Workers’ Compensation Plan does hereby enact the following policy: When a firefighter or EMS worker becomes incapacitated from performing his/her regular employment, they shall, by order of the Fire Chief or his/her assistant, be ordered on temporary suspension from active duty with the Fire Department, until such time as the following criteria have been met. The order shall be on Department letterhead and a copy shall be submitted to the County Workers’ Compensation Plan and to the County Department of Fire & Emergency Services. When a firefighter or EMS worker goes from temporary suspension to light duty, or when they return to full duty at his/her regular employment, the individual will produce a written note from the treating specialist, if there is one; if not, then a note from his personal physician or the County Health MD indicating the restrictions and/or the ability to return to full duty will suffice. A copy of this light duty policy should be given to the treating physician. Light duty should be matched to the physical capability and/or limitations of the individual and their individual recovery process from the injury or disease previously sustained that they were medically treated for. Each volunteer firefighter or EMS worker needs to be cleared by the specialist, or the personal physician treating the condition; if no specialist is involved, then clearance from the County Health MD that performs the Fire Department's Annual Physicals will suffice. The following are approved tasks that can be performed by fire personnel and EMS worker restricted to light duty:

General Office tasks, filing, phone and radio dispatch.

Computer-related work and correspondence

Making of Coffee, etc. for extended calls

Public education

NOTE: NO OPERATION OF FIRE APPARATUS, DRIVING, OR RIDING IN ANY VEHICLE, DEPARTMENTAL OR PRIVATELY OWNED, TO OR FROM THE SCENE OF FIRE, EMERGENCY OR DRILL IS PERMITED UNDER LIGHT DUTY! THERE SHALL BE NO LIGHT DUTY OPPORTUNITY IN THE ABSENCE OF THE WRITTEN LIMITED RELEASE FROM THE PHYSICIAN.

Page 74: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

16) Frequency Listings This section lists the frequencies and Private Line (PL) tones or codes used in our radios.

A) Cowlesville Fire Company VHF Motorola APX all Portables and mobiles except for #7

Zone 1

Channel Channel Name Receive (MHz) Transmit (MHz) Rx

Only Repeated Scanned Rx PL TX PL

1 Fire Dispatch 155.6700 159.2475 N Y Y 82.5 532

2 Operations 151.4825 151.4825 N N Y 223 223

3 Interior 151.3850 151.3850 N N Y 116 116

4 Water 155.8650 155.8650 N N Y 631 631

5 Fire Police 151.4450 151.4450 N N Y 132 132

6 Emergency Service 154.0025 158.8050 N Y Y 186.2 632

7 EMS 175 155.1750 155.1750 N N N CSQ CSQ

8 EMS 340 155.3400 155.3400 N N N CSQ CSQ

9 Mercy Flight 155.7150 155.7150 N

10 County Highway 151.1300 Y N 123

11 Sherriff Dispatch 155.0100 Y Y N 107.2

12 Sherriff Car-to-Car 154.7100 Y N N 186.2

13 Buffalo Weather Y N

14 Rochester Weather Y N

Zone 2

Channel Channel Name Receive (MHz) Transmit (MHz) Rx

Only Repeated Scanned Rx PL TX PL

1 Fire Dispatch 155.6700 159.2475 Y 82.5 532

Page 75: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

75

2 Emergency Service 154.0025 158.8050 Y Y 186.2 632

3 Alleghany Fire A 155.5425 127.3

4 Alleghany Fire B 151.2350 159.1400 Y Y 192.8

5 Alleghany Fireground 1 153.7925 153.7925 N N 65

6 Alleghany Fireground 2 153.8825 153.8825 N N 271

7 Alleghany Fireground 3 154.0100 154.0100 N N 503

8 Alleghany Fireground 4 155.5275 155.5275 N N 131

9 Alleghany Fireground 5 153.8075 153.8075 N N 116

10 Alleghany Fire Police 156.0300 156.0300 N N 445

11 Cattaraugus 1 154.3250 154.3250 N N 65

12 Cattaraugus 2 154.3700 154.3700 N N 226

13 Livingston 1 N Y

14 Livingston 2 N N

15 Genesee County Paging 154.8750 Y N

16 VTAC 36 VTAC11 VTAC14 N Y CSQ 136.5

17 VTAC 37 VTAC12 VTAC13 N Y CSQ 136.5

18 VTAC 10 155.7500 155.7500 N N

19 VTAC 11 151.1375 151.1375 N

20 VTAC 12 154.4525 154.4525 N

21 VTAC 13 158.7375 158.7375 N

22 VTAC 14 159.4725 159.4725 N

B) Cowlesville Fire Company VHF Motorola APX mobile, #7

Zone 1 - Wyoming County

Channel Channel Name Receive (MHz) Transmit (MHz) Rx

Only Repeated Scanned Rx PL TX PL

1 Fire Dispatch 155.6700 159.2475 N Y Y 82.5 532

2 Fire Dispatch TAC 155.6700 155.6700 N N N 82.5 82.5

Page 76: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

76

3 Operations 151.4825 151.4825 N N Y 116 116

4 Interior 151.3850 151.3850 N N Y 223 223

5 Water 155.8650 155.8650 N N Y 631 631

6 Fire Police 151.4450 151.4450 N N Y 132 132

7 Emergency Service 154.0025 158.8050 N Y Y 186.2 632

8 Emergency Service TAC 154.0025 154.0025 N N N 186.2 186.2

9 Mercy Flight 155.7150 155.7150 N N N 82.5 82.5

10 County Highway 151.1300 – Y N N 123 –

11 Sherriff Dispatch 155.0100 – Y N N 107.2 –

12 Sherriff Car-to-Car 154.7100 – Y N N 186.2 –

13 Buffalo Weather 162.5500 – Y N N CSQ –

14 Rochester Weather 162.4000 – Y N N CSQ –

Zone 2 - EMS

Channel Channel Name Receive (MHz) Transmit (MHz) Rx

Only Repeated Scanned Rx PL TX PL

1 Fire Dispatch 155.6700 159.2475 N Y Y 82.5 532

2 Emergency Service 154.0025 158.8050 N Y Y 186.2 632

3 EMS 175 155.1750 155.1750 N N Y CSQ –

4 EMS 325 155.3250 155.3250 N N Y CSQ –

5 EMS 340 155.3400 155.3400 N N Y CSQ –

6 Rural-Metro 280 155.2800 155.2800 N N Y CSQ 82.5

7 LVAC Dispatch 155.3025 151.0025 N Y Y 152 152

8 LVAC TAC 155.3025 155.3025 N N Y 152 152

9 LVAC Ground 155.1600 155.1600 N N Y 71.9 71.9

Zone 3 - Interop

Channel Channel Name Receive (MHz) Transmit (MHz) Rx Repeated Scanned Rx PL TX PL

Page 77: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

77

Only

1 Fire Dispatch 155.6700 159.2475 N Y N 82.5 532

2 Emergency Service 154.0025 158.8050 N Y N 186.2 632

3 Alleghany Fire A 155.5425 – Y ? N 127.3 –

4 Alleghany Fire B 151.2350 159.1425 N Y N 162.2 243

5 Alleghany Fireground 1 153.7925 153.7925 N N N 65 65

6 Alleghany Fireground 2 153.8825 153.8825 N N N 271 271

7 Alleghany Fireground 3 154.0100 154.0100 N N N 503 503

8 Alleghany Fireground 4 155.5275 155.5275 N N N 131 131

9 Alleghany Fireground 5 153.8075 153.8075 N N N 116 116

10 Alleghany Fire Police 156.0300 156.0300 N N N 445 445

11 Cattaraugus 1 154.3250 154.3250 N N N 65 65

12 Cattaraugus 2 154.3700 154.3700 N N N 226 226

13 Livingston 1 136.0000 136.0000 N N N CSQ –

14 Livingston 2 136.0000 136.0000 N N N CSQ –

15 Genesee County Paging 154.8750 – Y N N CSQ –

16 VTAC 36 VTAC11 Rx VTAC14 Rx N N N CSQ 136.5

17 VTAC 37 VTAC12 Rx VTAC13 Rx N N N CSQ 136.5

18 VTAC 10 155.7525 155.7525 N N N CSQ 156.7

19 VTAC 11 151.1375 151.1375 N N N CSQ 156.7

20 VTAC 12 154.4525 154.4525 N N N CSQ 156.7

21 VTAC 13 158.7375 158.7375 N N N CSQ 156.7

22 VTAC 14 159.4725 159.4725 N N N CSQ 156.7

C) Cowlesville Fire Company UHF Motorola APX mobile #7

Zone 1 - East Aurora Channel Name Rx Tx Rx PL Tx PL

1 EAFC 453.8750 458.8750 D065 D445

2 EAFC TAC 453.8750 453.8750 D065 D065

Page 78: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

78

3 Fire Ground 3 458.0625 458.0625 D115 D115

4 Fire Ground 4 458.6000 458.6000 D125 D125

5 Fire Ground 5 458.9875 458.9875 D632 D632

6 Fire Ground 6 458.9250 458.9250 D125 D125

7 Fire Ground 7 460.3625 460.3625 D051 D051

Zone 2 - Lancaster Channel Name Rx Tx Rx PL Tx PL

1 Lancaster FC 453.5000 458.5000 243 411

2 Common 460.2875 465.2875 306 565

3 Fire Ground 3 453.8875 453.8875 132 132

4 Fire Ground 4 453.9125 453.9125 205 205

5 Fire Ground 5 460.5375 460.5375 225 225

6 Fire Ground 6 460.5625 460.5625 306 306

7 Lancaster Fire Police 462.5625 462.5625 71 71

Zone 3 - Genesee County

Channel Name Rx Tx Rx PL Tx PL

1 Genesee Gateway 453.4375 453.4375 CSQ D125

Zone 4 - Interop Channel Name Rx Tx Rx PL Tx PL

Page 79: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

79

1 Countywide Fire 460.4000 465.4000 T97.4 D031

2 Countywide Fire Police 458.9125 458.9125 192.8 192.8

2 Interop 1 425.2750 425.2750 D047 D047

3 Interop 2 425.3250 425.3250 D065 D065

4 Interop 3 425.3500 425.3500 D131 D131

5 Metro Interop 453.0000 458.0000 D065 D065

6 EC Fireground 21 458.0500 458.0500 D156 D156

7 EC Fireground 22 458.6625 458.6625 D162 D162

8 EC Fireground 23 453.6125 453.6125 D723 D723

Page 80: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

80

17) Appendix: Turnout Gear Washing Procedure Please wash only the following gear in the washer-extractor:

Turnout coat

Bunkers

Gloves

Hood

A) Wash Procedure

1. Remove thermal liners from the coat and bunkers

2. Turn the shells inside out, then close all zippers and clasps NOTE: Do not wash the liners unless it is necessary, as they take a long time to dry.

3. Place shells in the washer and close the door firmly. If more than one set of gear needs to be washed, the washer should be fully loaded (as shown) as this helps it balance during the extract cycle.

4. Load 2 Tablespoons of detergent in the dispenser drawer, in the wash detergent slot.

Never use more than 2 Tablespoons of detergent! Never use a detergent that has bleach, perfumes, or dyes!

Page 81: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

81

5. Turn the machine’s power on

6. Press the Start/Stop button in the bottom of the Logi Control panel. The washer will run for approximately 45 minutes. NOTE: the door is latched during the cycle, do not attempt to open the door while the machine is running! The machine has stopped running when the green LEDs are on, as shown below.

7. Remove the gear and hang on the drying rack for a few hours to final dry before reassembly. If any pieces come out wet, re-extract using the procedure below.

8. Shut the machine off.

B) Re-extract Procedure

If you need to wash liners or if the shells come out wet, use this procedure if pieces of gear, especially liners, come out of the washer wet. 1. Reload the wet gear into the washer and close the door. Extract liners

separately from shells. 2. Turn the machine on, then press Start/Stop. DON’T PANIC! The machine will start filling – this is normal. 3. Press the ACCEL key, then the down arrow until the following occurs:

a. The SPIN light is on (bottom-center) b. The display reads Et-8.

NOTE: This will take about 20 presses of the down arrow. 4. Press the ACCEL button again

Page 82: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

82

The machine will rerun the extract cycle on the gear in the machine. Wait until the cycle is complete as noted above before removing the gear. 5. Hang the gear to dry, of re-extract as necessary. 6. Shut the machine off.

Page 83: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

18) SCBA and Cascade Refill Procedures

Page 84: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

84

A) Refilling SCBA Bottles

SETUP Inspect the SCBA Bottles to be filled

Log all information in the SCBA Bottle Fill Record

Close Master Supply Valve

Ensure all Cascade Bottle Valves are closed

SET PRESSURE Open Cascade Bottle number 4

Adjust regulator to the correct fill pressure for the bottle (2216 PSI or 4500 PSI)

Close Cascade Bottle 4

LOAD Open the fill station

Load and connect the SCBA Bottle(s) o NOTE: if possible, load bottles with similar pressures

Close the Drain Valves

Open SCBA Bottle Valves.

One bottle Two bottles

Close the unused SCBA Bottle Fill Valve

Open the used SCBA Bottle Fill Valve

Note the SCBA Bottle pressure

Close the fill station door and lock

Open the SCBA Bottle Fill Valve for the lower pressure bottle

Slowly open the SCBA Bottle Fill Valve for the higher pressure bottle

After the bottles equalize, note the SCBA Bottle pressure

Close the fill station door and lock

PRESSURE CHECK Check the pressure in Cascade Bottle 1. If below the SCBA Bottle pressure, start the

procedure below on the next bottle. Repeat for Cascade Bottles 2, 3, and 4 as needed. Do not use a bottle with a number that is turned over.

FILL Open the Master Supply Valve

Slowly open the Cascade Bottle with enough pressure. Fill the SCBA bottle at about 500 PSI per minute.

Wait until pressures in both bottles are equal then close the Cascade Bottle.

Repeat above for the remaining Cascade Bottles until the SCBA Bottle is full. Use the SCBA Gauge on the cascade system for reading bottle pressure.

After SCBA Bottle is full, close all Cascade Bottle Valves and the Master Supply Valve.

REMOVE Open the fill station

Close the SCBA Bottle Valves

Page 85: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

85

Open Drain Valves

Disconnect the SCBA Bottles

Record the ending pressures COMPLETE

When done filling, turn the regulator back to approximately 0 PSI

B) Refilling Cascade Bottles

Schedule a refill once bottle #4 goes into use. Refills can be obtained from these sources:

Marilla Fire Company (on site) – preferred

Breathing Air Resources (on site)

Suburban Oxygen Systems (on site)

Dival Safety (pick up and return) Contact numbers on located on the fire company Facility Phone List. REFILL PROCEDURE

1. Record all information in the Cascade Cylinder Fill Record. Note hydrostatic testing date requirements.

2. Check the pressures in each Cascade Bottle 3. Ensure all Cascade Bottle Valves are closed 4. Uncap the Refill Port 5. Connect compressor to Refill Port 6. Open Refill Valve 7. Fill the lowest pressure Cascade Bottle first 8. When the pressure equals the pressure in the next cascade bottle, open its fill valve 9. Repeat until all 4 bottles are filled 10. Close all Cascade Bottle Valves 11. Close the Refill Valve and disconnect the fill compressor 12. Cap the Refill Port

C) Cascade Bottle Numbers

The cascade bottles have movable numbers (1-4) on them. These are intended to indicate which bottle has the lowest pressure, with bottle 1 as the lowest and bottle 4 as the highest. PROCEDURES

Do not move the numbers between bottles.

Always start filling with the lowest number bottle that has pressure higher than the SCBA bottles you are trying to fill

When a cascade bottle goes below 1000 PSI, turn the number over and do not use it.

Schedule a refill once bottle #4 goes into use. See “Refilling Cascade Bottles” for a list of sources.

Page 86: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

86

19) Appendix: Hepatitis B Vaccination Declination

HEPATITIS B VACCINATION DECLINATION

I understand that due to my incidental occupational exposure to blood or other potentially infectious materials, I may be at risk of acquiring the Hepatitis B Virus (HBV) infection. I have been given the opportunity to be vaccinated with Hepatitis B vaccine, at no charge to myself. However, I decline the Hepatitis B vaccination at this time. I understand that by declining this vaccine I continue to be at risk of acquiring Hepatitis B, a serious disease. If in the future I continue to have incidental occupational exposure to blood or other potentially infectious materials and want to be vaccinated with the Hepatitis B vaccine, I can receive the vaccination at no charge to me. Employee Name (Print)

Employee Signature Date SS#

Witnessed Date SS#

Page 87: Standard Operating Guidelines - Cowlesville Fire Company · 0.9 09 May 2013 John Taylor Updated hydrant system contact info. Added additional maps and zone alarms. Updated worker

87

20) Appendix: Signoff The form below is for individuals acknowledging receipt of these policies. I _______________________________ acknowledge receipt of the Standard Operating Guidelines for the Cowlesville Fire Company. Date:

Signature:

Print Name:

Policy Revision: CFC Standard Operating Guidelines 1.4.docx