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Standards for Excellence ClinicSecond in a Series
INSERT YOUR CONTACT INFORMATION HERE
Welcome to the Standards for Excellence® Clinic
Agenda: Introductions Topic #1: Financial and Legal Topic #2:Human Resources Lunch discussion with Standards for Excellence
Seal Holder Topic #3: Fundraising Wrap Up and Evaluation
Introduction
Name
Organization
Something you learned from the previous session
Organizational Assessment/ Implementation Worksheet
Quiz
Financial and Legal
Main TopicsA. Budgets
B. Audits
C. Financial Reports
D. Financial Impropriety
E. Written Financial Policies
F. Legal Compliance
Annual Budget
Board Approved
Two Types Operating Budget Capital
Contain same categories as the Form 990
Expenses and Revenues
Annual Budget Audit
Budget > $500,000 Financial statements
accurately reflect finances of the organization
Recommended if budget exceeds $500,000
Management Letter
What are some indicators of good financial
performance?
Financial Reports
Should be prepared at least quarterly
Reported to board
Budgeted vs. Actual revenue and expenses
Reporting FinancialImproprieties
Foster a culture of openness
Methods for reporting improprieties Board Representative Suggestion Box Ethics Hotline
Financial Policies (Board Approved)
Investment of Assets
Internal Controls
Unrestricted Net Asset (Reserves)
Purchasing Policies
Small Group Activity
Peer to Peer Exchange
Financial Policies
Legal Compliance andAccountability
Assess need for insurance coverage General Liability
Insurance
Directors and Officers Insurance
Board makes decision not to insure
Compliance with both state and federal law
General liability and directors and officers coverage
Periodic internal review of regulatory requirements
Legal Compliance andAccountability
Questions and Answers
Human Resources
Main TopicsA. Personnel Policies
B. Volunteer Policies
C. Employee Evaluation
D. Employee Orientation
Personnel Policies
Should include: Grievance procedures Confidentiality Staff development Working conditions Employee benefits Vacation and sick leave Employee evaluation
Volunteer Policies
Volunteers policies and procedures should address:
Initial assessment/ screening
Assignments and work responsibilities
Ongoing supervision and evaluation
Opportunities for advancement
What are some of the benefits of consistent
employee evaluations?
Employee Performance Evaluation
Based on job description, performance goals
At least annually
Should not replace other periodic discussions about performance
Employee Orientation
Formal Orientation Process
Distribute Employee Handbook
Orientation Checklist
Small Group Activities
Peer to Peer Exchange Employee Orientation Programs/Checklists
Developing an Employee Evaluation Form In a small group develop an employee evaluation
Questions and Answers
Panel with Standards for Excellence Seal Holders
Questions and Answers
Organizational Assessment/ Implementation Worksheet
Quiz
Fundraising
Main TopicsA. Fundraising
Activities
B. Donor Relations/Privacy
C. Acceptance of Gifts
D. Fundraising Personnel
Fundraising Activities
How do you calculate a fundraising ratio?
1) Fundraising Costs
Use the 990 to determine ratio
3-5 years
Not per event/proposal
Organization A Organization B
Direct Public Support
250,000 100,000
Indirect Public Support
50,000 50,000
Net Revenue Special Events
150,000 100,000
Fundraising Expenses
200,000 50,000
What is the Fundraising Ratio for Each Organization?
A = B=
Fundraising Activities
Fundraising Activities
2) Solicitation Material
and Receipts should: Identify the organization Identify the mission Identify the intended use of
funds Include all required
disclosure statements (State and IRS)
State Disclosure Requirement for Solicitations
Sample Solicitations andAcknowledgements
Peer to Peer Exchange Solicitation Materials
Fundraising Activities
3) Statements about the Use of a Contribution
4) Honoring donor intentions
What is the donor bill of rights?
Donor Relationships and Privacy
Respecting Donor Privacy
Donor Anonymity
Removal of donor’s names from lists upon request
Honor requests to stop repeated mailings
Solicitations free from undue influence or excessive pressure
Acceptance of Gifts Policy(Board Approved)
Procedures that determine limits for Gift Acceptance Type of gifts Donor source
Purposes for which gifts will be accepted
Type of property accepted
Whether to accept an unusual or unanticipated gift
Small Group Activity
Develop a gift acceptance policy (major components)
Test the policy by considering gifts suggested by facilitator
Why shouldn’t you pay fundraisers commission?
Fundraisers
1) Fundraisers should not be compensated on a commission or based on % of monies raised
2) Use only properly registered fundraising consultants
Fundraisers
3) Monitoring those who Solicit on Your Behalf
Staff, volunteers, consultants, contractors, businesses, other organizations
Organization must be responsible in all cases where money is raised in its name
Questions and Answers
ConclusionWrap Up and Evaluation
“Displaying the Standards for Excellence® seal provides reassurance to donors that they are contributing to an agency whose services are of high quality and whose administrative and financial practices are sound.”
-John F. Plaskon, Executive DirectorCrossroads Community, Inc.
Benefits of Earning the Seal of Excellence
“To review every level of PLASE’s program and operation helped us to revisit, fine-tune and improve -- like a spring housekeeping or renewal.”
--Mary C. Slicher, Executive Director, Project PLASE, Inc.
Benefits of Earning the Seal of Excellence
“An important outcome of this process has been better trained staff and volunteers that have a stronger understanding of our mission, philosophy and operating systems. We believe we are a stronger organization, as a result.”
--John Sciavone, Executive Director St. Vincent de Paul of Baltimore
Benefits of Earning the Seal of Excellence
“Since the Resource Center received the Standards for Excellence three years ago, we have received funding from foundations that never looked at us before.”
-Prince George’s Child Resource Center
Benefits of Earning the Seal of Excellence
Your Next Steps
How will you proceed in your own organization?
Wrap Up and Evaluation
Evaluation
INSERT ALL TRAINERS NAMES