STANDARDS & SOCIAL ASPECTS

Outline

• ISO standards• ISO/TC 159• Training• Health information• Evaluating ergonomic interventions

Developing ISO Standards

• 250 technical committees• Technical Committee No. 159

(ISO/TC 159)Ergonomics advisory committee• Advises in:– General ergonomics principles– Anthropometry & biomechanics– Ergonomics of human-system interaction– Ergonomics of the physical environment

ISO/TC 159

• Enhance health, safety & well-being of users (and) …meet overall performance

• Prepare standards in the field of ergonomics ..for ergonomics & efficient products under the conditions of free trade

• Improve usability of products• Deliver a consistent set of ergonomics

requirements as a reliable basis for world-wide machine design.

Training, Experience & Skill Development (1)

• Training Principles– Workplace training is ongoing– Choose appropriate training method for required

outcome• e.g. physical skill training V knowledge training

– Utilise principles of adult learning • Make training relevant• Build on previous knowledge/experience• Cater for different learning styles• Cater for different cultural and language backgrounds

Training, Experience & Skill Development (2)

• Conduct a training needs analysis prior to training, and address:– Organisational requirements

• What training, where, when

– Task/job requirements• Skills/abilities required to perform task/job

– Personal requirements• Determine training needs of individual trainees.

Training, Experience & Skill Development (3)

• Types of training – Knowledge based– On-the-job– Simulator– Part-task– Team-based– Refresher– Others?

**why & how

Health Information (1)

• Duty of Care– Employers have

responsibility & duty of care for employees• Identify all relevant

hazards

• Assess the risk

• Develop risk control strategy

• Monitor effectiveness

ASCC

Health Information (2) Risk Management

BP

Health Information (3)

• Supervision & Records• Measuring Health &

Illness– Health surveillance– Ergonomics surveillance

• Injury statistics

• ‘Near miss’ reports

• Hazard reports

Measuring the Impact of Ergonomics (1)

• PPIs– Commitment– Documentation– Purchasing– Safe Working systems– Identify, report & correct– Monitor, record & review– Skills & competency standards

Measuring the Impact of Ergonomics (2)

– NPIs– Injury/illness rates– Programme evaluation– Strategic planning/organisational goals– KPIs– Programme audits– Accident/incident investigation– Cost-benefit models

• e/ee work hour/year• Salary/wages cost/hour worked• e/ee turnover & training costs• Productivity & product/service quality loss • Cost of intervention implementation

Summary

• ISO standards• ISO/TC 159• Training• Health information• Evaluating ergonomic interventions