Stanislaus County Employees’

Retirement Association

(StanCERA)

Member and Employer Services Manager

(MANAGER III)

$69,180.18 - $103,750.40 Annually

Please submit application by: January 22, 2019

Oral Examinations are tentatively scheduled for the week of February 4, 2019

Member and Employer Services Manager (Manager III)

About the County

Stanislaus County is located in Central California within 90 minutes of the San Francisco Bay Area, the

Silicon Valley, Sacramento, the Sierra Nevada Mountains and California’s Central Coast. With an esti-

mated 538,388 people calling this area home, the community reflects a region rich in diversity with a

strong sense of community. Two of California’s major north-south transportation routes (Interstate 5 and

Highway 99) intersect the area and the County has quickly become one of the dominant logistics center

locations on the west coast.

The County is home to a vibrant arts community with the world-class Gallo Center for the Arts, a sym-

phony orchestra, and abundant visual and performing arts. Stanislaus County is a global center for agri-

business, positioned by its mild Mediterranean climate, rich soils and progressive farming practices.

The area is recognized internationally for agricultural innovation with wine, almonds, poultry, milk, cattle,

and walnuts being some of the featured industries. The County is also home to Stanislaus State Univer-

sity, Modesto Junior College and benefits from satellite locations of other high-quality educational institu-

tions. The County was established in 1854 and has a total land area of 1,515 square miles. Tempera-

tures range from an average low of 38 degrees Fahrenheit in the winter to an average high of 85 de-

grees in the summer. Temperatures move up into the 90s during the summer months with low humidity

and cool evening breezes from the San Joaquin Delta.

About the Department

The Stanislaus County Employees’ Retirement Association (StanCERA) was formed in 1948 and pro-

vides retirement, death and disability benefits for over 9,000 members. The Association operates under

1937 Act Code, the California Constitution and is governed by a nine member Board of Retirement. The

Board of Retirement is responsible for all policy decisions, while internal staff handles the day-to-day

administrative functions. Currently, StanCERA has a staff of 14, including both full and part-time em-

ployees

Member and Employer Services Manager (Manager III)

About the Position

This position will oversee, direct, and organize the day-to-day operations of the StanCera Member and

Employer Services Division. The Member and Employer Services Division is responsible for benefit

administration, which includes tasks such as reconciling and processing retiree benefit checks, analyz-

ing employer and employee contributions, member and employer outreach, oversight of the disability

and domestic relations processes and assuring compliance with Federal and State laws, StanCERA

bylaws and internal policies. The position is the current lead on StanCERA’s new pension software

administration system project and will work closely with various consultants. The position is responsi-

ble for monitoring legislative bills that may affect StanCERA, interpreting 1937 Act Government Code

and making recommendations to the Board of Retirement and Executive Director. The position is re-

sponsible for certain benefit related agenda items and makes regular presentations to the Board of

Retirement. The Member and Employer Services Manager currently has five (5) direct reports and

provides leadership and mentoring within a team environment.

The position will report directly to the Executive Director and occasionally take direction from the Board

of Retirement.

Typical Tasks

• Supervise activities of all subordinate staff, assign and review the work of others, complete evaluations

and meet on a regular basis with staff;

• Create and monitor internal policies within the Organization;

• Assist subordinates in resolving complex and technical problems and interpret Federal and State law;

• Model good customer service and resolve issues that may arise;

• Interpret the 1937 County Employees’ Retirement Law, IRS and state tax codes and other pertinent

laws, judicial rulings and policies and apply them in resolving questions and problems;

• Direct the gathering of data for, and confer with auditors, actuaries, attorneys, doctors and various oth-

er consultants on aspects of benefits, funding, accounting/fiscal matters, contribution rates and opera-

tions;

• Develop, prepare and present semi-complex statistical reports;

• Consult with Executive staff from various plan sponsors on benefit, fiscal, and payroll issues and con-

sult with County staff and counsel on disciplinary actions;

• Represent the department and make presentations to staff, other departments, public agencies, public

boards and the general public;

• Interview and recommend candidates for employment;

• Perform special projects as assigned;

• Represent StanCERA at County functions and meetings;

• Monitor and report on prospective legislative initiatives;

• Attend peer events throughout the state on policy affecting StanCERA (travel is expected to occur 3 to

4 times per year); and

• Attend training seminars across the Country (travel is expected to occur approximately once per year).

Member and Employer Services Manager (Manager III)

Minimum Qualifications Skills/Abilities

• Speak and write clearly to convey technical and

complex information;

• Plan, organize, coordinate and direct the work of

subordinate staff;

• Develop, implement and interpret policies and pro-

cedures and advise members, management and

the general public on retirement benefits;

• Analyze simple to complex administrative, statuto-

ry, recruitment and/or organizational problems and

make and implement recommendations for solu-

tion;

• Conduct research, organize and present infor-

mation;

• Understand, interpret and apply the County Em-

ployees’ Retirement Act of 1937 Code, as well as

rules and regulations pertaining to the administra-

tion of retirement programs and policies;

• Analyze and solve problems, legislation and regu-

lations and adopt an effective course of action;

• Remain abreast of developments in the field of re-

tirement benefits;

• Communicate effectively, orally and in writing, in

order to make presentations and recommendations

to individuals, groups and public boards including

StanCERA Board of Retirement;

• Establish goals and objectives, participate in stra-

tegic planning and outcome measurement;

• Be innovative and flexible in managing operations

and problem solving;

• Develop and mentor staff on a continuous basis

and promote an atmosphere of continuous im-

provement;

• Facilitate training and other group interactions;

• Sit at a desk, conference table or in meeting rooms

for extended amounts of time;

• Build and maintain professional working relation-

ships with multiple levels of staff and with multiple

agency professionals;

• Effectively handle all aspects of personnel related

matters;

• Make decisions permitting essential functions to be

carried out in an accurate, timely manner; and

• Understand and be responsive to the needs of a

culturally diverse population.

Knowledge

• Principles and practices of supervision and

management including selection, training,

scheduling, evaluation and discipline;

• Office procedures and maintenance of record

requirements;

• Techniques of administration, recruitment and

classification analysis;

• Agency Organization;

• Dynamics of management and line staff rela-

tionships; and

• Computer applications (i.e. Word, Excel, etc.).

Member and Employer Services Manager (Manager III)

Education/Experience:

Pattern I

• Five (5) years current experience supervising or managing staff within the past six (6) years OR

Pattern II

• Two (2) years current experience supervising or managing staff within the past four (4) years; AND

• A Bachelor's degree from an accredited college or university in Business or Public Administration, or a

related field OR

Pattern III

• Two (2) years current supervisorial or management within the past 4 years; AND

• Five (5) years experience working for a public retirement system.

Desirable Qualifications

• Graduation from an accredited four-year college or university with a degree in Business or Public Ad-

ministration or related field is highly desirable; OR

• Experience in administering retirement benefits in a State or County Retirement System.

Compensation and Benefits - Annual Salary $69,180.80—$103,750.40

The current salary range for this position is open with hiring dependent upon experience and qualifica-

tions. The County of Stanislaus provides a competitive and comprehensive benefits package for regular

full-time County employees including:

• Excellent retirement benefit (2% at approximately age 61 formula);

• Medical, dental, vision, and basic term life insurance plans;

• County paid Deferred Compensation at 1.5% of base salary;

• Two (2) weeks annual vacation upon entering County service;

• 32 additional vacation hours annually;

• 56 hours administrative/management leave per year (does not carry over);

• 96 hours of sick leave annually;

• 10 paid holidays annually;

• $900 annual Professional Development reimbursement;

• Disability protection;

• Optional participation in Flexible Spending Account programs; and

• Employee Assistance Program.

Unless otherwise provided, this position is part of the Unclassified Service of the County and consid-

ered “at will” for labor relation purposes. The individual selected will participate in the Stanislaus County

Pay-for-Performance program, as well as receive additional benefits.

Member and Employer Services Manager (Manager III)

EQUAL EMPLOYMENT OPPORTUNITY

The County of Stanislaus is an Equal Opportunity Employer.

All qualified applicants are encouraged to submit online application(s) for open position(s).

Stanislaus County is committed to establishing and maintaining effective working relationships with the general public, co-workers,

supervisors, and members of diverse cultural and linguistic backgrounds regardless of race, religious creed, color, national origin,

ancestry, physical or mental disability, medical condition, genetic information, pregnancy related condition, marital status, gender/

sex, sexual orientation, gender identity, gender expression, age (over 40), political affiliation or belief, or military or veteran status.

APPLICATION PROCEDURES/FINAL FILING DATE

Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible

so a full and realistic appraisal may be made on your qualifications.

Resumes will not be accepted in lieu of a complete application.

Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required

application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on

the County application. The online County application is the primary tool used to evaluate your job qualifications.

RECRUITMENT ACCOMMODATIONS

Arrangements may be made to accommodate disabilities or religious convictions. Describe the special test arrangements you re-

quire in the “Additional Information” section of the application form.

http://www.stancounty,com/personnel/pdf/ADATestingForm.pdf

GENERAL QUALIFICATIONS

• Pass County-paid pre-employment drug screening and job-related background investigation.

• Perform job duties in a manner assuring a safe working environment for oneself and others.

• Maintain confidential information according to the legal standards and/or County regulations as required.

APPLICATION AND/OR EXAMINATION APPEAL RIGHTS

Application and/or examination results may be appealed by applicants presenting facts alleging irregularity, fraud and/or error in

application screening or in exam scoring. Appeals must be in writing and submitted to the Chief Executive Officer within seven (7)

days after the examination results are mailed.

JOB TASK ANALYSIS INFORMATION

The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job

task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under "Disability Management."

PUBLIC SERVICE LOAN FORGIVENESS PROGRAM

Find out if you qualify for the AES Public Service Loan Forgiveness program for full-time public sector employees (PSLF) by con-

tacting (866) 706-5005. https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service

DISCLAIMER

Stanislaus County reserves the right to revise the examination plan described in this flyer to better meet the needs of County ser-

vice. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be

modified or revoked without notice. The information contained in the bulletin is information, which sets forth a general summary of

benefits for this respective position. This information is not legally binding. The benefits and other information regarding this position

may be found in the Stanislaus County Code, the Stanislaus County Personnel Policies manual, or in the applicable Memorandum

of Understandings, and such information prevails over information contained in this flyer. Questions regarding this announcement

may be directed to the Stanislaus County Chief Executive Office/ Personnel.

The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job

task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under "Disability Management".

The County of Stanislaus and its employees embrace the Club Wellness Mission Statement.

The Mission of Club Wellness is to facilitate and encourage the “good health” of the county workforce.

“Good health” is a state of complete physical, social and mental well-being, and not merely the absence of

disease or infirmity; health is a resource for everyday life, not the object of living, and is a positive concept

emphasizing social and personal resources as well as physical capabilities. The program seeks to increase

awareness and knowledge of all employee benefits, nurture a team spirit and positive health behaviors, to

motivate employees to adopt healthier habits and to provide opportunities and a supportive environment to

create positive lifestyle changes.

For more information on Club Wellness go to www.myclubwellness.com