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Star Alliance Product & Services Star Alliance Ambassador Club Session Zurich - 22 September 2017 Star Alliance at a glance

Star Alliance Product & Services

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Page 1: Star Alliance Product & Services

Star Alliance Product & Services

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Star Alliance at a glance

Page 2: Star Alliance Product & Services

Star Alliance Product & Services

1 Airports2 Loyalty3 Fares and Ticketing4 Corporate

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Star Alliance offers a wide range of products in these categories

Page 3: Star Alliance Product & Services

Star Alliance Product & Services

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Page 4: Star Alliance Product & Services

Star Alliance Product & Services

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1 Airports

Page 5: Star Alliance Product & Services

Star Alliance Product & Services

1 Star Alliance Connection Centres (SCC) ensure timely and smooth transfers of bags and passengers when connections are tight, this decreases the distress to customers of missing their connection themselves or arriving at their destination without their bags.

2 Star Alliance Gold Track allows Gold Status holders to proceed more smoothly through security, bypassing the usual queues. It is currently available in more than 140 locations globally and is being rolled out airport by airport across our network.

Gold Status holders (including those travelling in Economy Class) or customers flying with a member airline in First Class or Business Class are all eligible for Star Alliance Gold Track access.

http://www.staralliance.com/en/gold-track-airports-overview

Newest product: Gold Track Immigration 11 locations globally

http://www.staralliance.com/en/gold-track

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1 Airports

Page 6: Star Alliance Product & Services

Star Alliance Product & Services

3 The lounge experience is key to ensuring that customers are completely relaxed before and during their flights. Today, there are over 1,000 Star Alliance member carrier lounges worldwide as well as six branded Star Alliance lounges – in Buenos Aires (EZE), Los Angeles (LAX), Nagoya (NGO), Paris (CGD), Rio de Janeiro (GIG) and Sao Paulo (GRU). http://www.staralliance.com/en/lounges

4 It is of prime importance at Star Alliance to offer Easy Connections to its customers – so that they can transfer quickly and easily from one carrier to another. Star Alliance and its member carriers are constantly innovating to better meet the needs of customers as they connect across the network. -> Move under one roof

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1 Airports

Page 7: Star Alliance Product & Services

Star Alliance Product & Services

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Page 8: Star Alliance Product & Services

Star Alliance Product & Services

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2 Loyalty

Page 9: Star Alliance Product & Services

Star Alliance Product & Services

1 Star Alliance Gold-Airport Lounge Access-Priority Boarding-Extra Baggage Allowance-Priority Baggage Handling-Priority Waitlisting-Priority check-in at counters displaying the Star Alliance Gold symbol-Access to Gold Track

2 Star Alliance Silver-Priority Reservations Waitlisting-Priority Airport Standby3 Earning, redeeming and upgrading your miles/points on all 21 FFP

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2 Loyalty

Page 10: Star Alliance Product & Services

Star Alliance Product & Services

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3 Fares and Ticketing

Page 11: Star Alliance Product & Services

Star Alliance Product & Services

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Star Alliance RTW Fare - Overview

Page 12: Star Alliance Product & Services

Star Alliance Product & Services

- Star Alliance Round the World fare applies for Round the World travel from and to countries which are served by the 28 Star Alliance member carriers

- In general, Round the World fares are offered on all Star Alliance operating and code-shared flight numbers including flights operated by regional partner airlines. Our member airlines do however have the right to exclude single flights from the Round the World fare.

- As Star Alliance members, carriers can limit the number of passengers carried on any given flight traveling on a Round the World fare

- Certain restrictions for Cuba, Ghana, Nigeria & Venezuela in place

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Star Alliance RTW Fare / Flight - Applicability

Page 13: Star Alliance Product & Services

Star Alliance Product & Services

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Star Alliance RTW Fare / Fare Calculation & Booking Classes

-RWSPCL26‘000

-RWSTAR1-RWSPCL1

29‘000

-RWSTAR2-RWSPCL2

34‘000

-RWSTAR3-RWSPCL3

39‘000YRWSCPL (max 5 stops)

CHF 3‘079YRWSPCL1 (max 7 stops)

CHF 3’463 YRWSTAR1 (max 15 stops)

CHF 3’643ERWSTAR1 (max 15 stops)

CHF 5’475

YRWSPCL2 (max 10 stops)

CHF 4’303 YRWSTAR2 (max 15 stops)

CHF 4’347ERWSTAR2 (max 15 stops)

CHF 6’358

YRWSPCL3 (max 12 stops)

CHF 4’999YRWSTAR3 (max 15 stops)

CHF 5’014ERWSTAR3 (max 15 stops)

CHF 7’038CRWSCPL (max 15 stops)

CHF 8’282CRWSTAR1 (max 15 stops)

CHF8’996CRWSTAR2 (max 15 stops)

CHF 10’786CRWSTAR3 (max 15 stops)

CHF 12’636FRWSTAR1 (max 15 stops)

CHF 16’736FRWSTAR2 (max 15 stops)

CHF 18’877FRWSTAR3 (max 15 stops)

CHF 21’407

Fares as of 22.09.2017 - subject to change

Page 14: Star Alliance Product & Services

Star Alliance Product & Services

Baggage Allowance

- For economy class you may allow for one (1) piece of baggage at the weight of 20kg, business class travel allows for two (2) pieces at a combined weight of 30kg and for first class, two (2) pieces at a combined weight of 40kg may be checked free of charge for the whole itinerary/journey.

- In some instances individual carriers may apply a higher free baggage allowance. Please refer to individual carriers for potential baggage charges and more information should you require additional allowance.

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Star Alliance RTW Fare / Other Terms & Conditions

Page 15: Star Alliance Product & Services

Star Alliance Product & Services

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4 Corporate

Page 16: Star Alliance Product & Services

Star Alliance Product & Services

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Future developements