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8/8/2019 Starategic Managment
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TERM PAPE
OF STRATEGIC MANAGEMENT
TOPIC: MARKETING STRATEGIES
USED BY PEPSI IN INDIA.Study on roleof
Financial Institutions in promoting Submitted by:-
Mohd Anwar Kamal
REG. NO:-10907920
ROLL.NO:-RR1902A53
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LOVELY SCHOOL OF BUSINESS
ACKNOWLEDGMENT No Endeavour however small can be successfully accomplished without the Concrete efforts of
all concerned. I was fortunate in being given full co-Operation & help whenever I sought it in the
course of my research.
There are a few things that come in the life of a person, may be for a short span of time, but
leaves on ever shining impression in to the mind. My Term Paper is one of the events which will
be ever green in my life.
I avail this opportunity to express my profound sense of sincere and deep gratitude to many
people who are responsible for the knowledge and experience I have gained during the term
paper work.
I express my sincere my thanks to Mrs. Gagandeep Bhatarawho help me on create my TERM
PAPER.
MOHD ANWAR KAMAL MBA
SECTION-1902 REG.NO.10907920 ROLL NO:-RR1902A53
Thank You
Madam!
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Contents
1. INTODUCTION
2. PEPSI IN INDIAN SCENARIO
3. PRODUCT LINES OF PEPSI
4. SEGMENTATION
5. TARGETING
6. POSITIONING
7. MARKETING MIX
8. ANALYZE ABOVE MENTIONED STRATEGIES
9. ALTERNATE SOLUTIONS
10. CONCLUTION
11. REFRENCES
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INTODUCTION
Pepsi established its business operations in 1989.It aims to serve the long term dynamic needs of
consumers in India.
Pepsi is a world leader in convenient snacks, foods and beverages, with revenues of more than
$39 billion and over 185,000 employees. Pepsi is a world leader in convenient snacks, foods and
beverages, with revenues of more than $39 billion and over 185,000 employees. The company
consists of Pepsi Americas Foods (PAF), Pepsi Americas Beverages (PAB) and Pepsi
International (PI).PAF includes Frito-Lay North America, Quaker Foods North America and all
Latin America food and snack businesses, including Sabritas and Gamesa businesses in Mexico.
PAB includes Pepsi Beverages North America and all Latin American beverage businesses. PI
includes all Pepsi businesses in the United Kingdom, Europe, Asia, Middle East and Africa.
Pepsi brands are available in nearly 200 countries and generate sales at the retail level of more
than $98 billion. Some of Pepsi's brand names are more than 100-years-old, but the corporation
is relatively young. Pepsi was founded in 1965 through the merger of Pepsi-Cola and Frito-Lay.
Tropicana was acquired in 1998 and Pepsi merged with The Quaker Oats Company, including
Gatorade, in 2001.Pepsi offers product choices to meet a broad variety of needs and preference
from fun-for-you items to product choices that contribute to healthier lifestyles.
Pepsi¶s mission is ³To be the world's premier consumer products company focused on
convenient foods and beverages. We seek to produce healthy financial rewards to investors as
we provide opportunities for growth and enrichment to our employees, our business partners and
the communities in which we operate.
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PEPSI IN INDIAN SCENARIO
Since the entry of Pepsi-Cola to India in 1989, the soft drink industry has under gone a radical
change. When Pepsi-Cola entered, Parle was the leader with the Thums-up being its flagship
brand. Other products offering by Parle included Limca & Goldspot, another upcoming player in
the market was, the erstwhile bottler of Coca-Cola, ³pure drinks´. Its offering includes Campa-
Cola, Campa-Lemon & Campa-Orange.
With the re-entry of Coca-Cola in the Indian market, Pepsi-Cola had to go in for more aggressive
marketing to sustain its market share. The chronology of the initial phase of the Cola wars in
India was:
y 1977: Parle launched Thums-up and pure drinks launched Coca-Cola.
y 1998: In September, final approval for the Pepsi Foods Ltd. Project granted by the
³Cabinet Committee´ on economic affairs of the ³Rajeev Gandhi Govt.´
y 1990: In March, ³Pepsi-Cola and 7-up´ launched markets in north India.
y 1990: In May, The government cleared the Pepsi-Cola project again but with a change in brand name to ³Lehar Pepsi´, simultaneously it rejects the Coca-Cola application
³Citra´ from the Parle, stable hited the market.
y 1991: Pepsi-Cola extended its soft drinks business and reached at national scale. Pepsi-
Cola launched its product in Delhi and Bombay.
y 1992: In January, Brito foods application is cleared by the FIPB. Pepsi-Cola and Parle
start initial negotiation for a strategic alliance but took break off after a while.
y 1993: Pepsi-Cola launched ³Slice and Teem´ captured about 25-30% of the soft drink
market in about 2 years.
y 1994: Pepsi bought ³Dukes & Sones´.
y 1995: Pepsi-Cola lunched cans, having capacity of 330ml in various flavors
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y 1996: Pepsi-Cola domestic and international operations combined into a Pepsi-Cola
Company. International and domestic operations combined into one business unit called
³Frito-lay Company´.
y 1997: Pepsi-Cola brought ³Mirinda Orange´ opposite to ³Fanta´.
y 1998: Pepsi-Cola launched ³Mirinda Lemon´ opposite to ³Limca´.
y 1999: Pepsi-Cola launched ³Diet Pepsi´ in can and 1.5 Lit. ³PET´ bottle for health
conscious people.
y 2001: Pepsi-Cola launched Slice in ³Tetra´ Pack.
y 2003: Pepsi-Cola launched ³Pepsi Blue´ to get the favour of world cup season.
y 2005: Pepsi-Cola launched Mirinda in ³Straw Berry´ flavour to get the favour of movie
Batman.
y 2005: Pepsi-Cola launched 7-up as ³7-up ice´.
y Pepsi-Cola launched ³Mountain Dew´ to be more competitive with Coca-Cola
y 2009: Bangalore, March 9 Pepsi India has launched its packaged nimbu paani µNimbooz
by 7Up.
y 2010: Introduction of Pepsi max
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PRODUCT LINES OF PEPSI
FOOD
Pepsi's foods division Frito-Lay is the leader in the branded salty snack market and all it's
products are free of trans-fat and MSG. It manufactures Lays Potato Chips, Cheetos extruded
snacks, Uncle Chips and traditional snacks under the Kurkure and Lehar brands. The
companys high fibre breakfast cereal, Quaker Oats and low fat and roasted snack options like
Aliva enhance the healthful choices available to consumers.
BEVERAGE
Pepsi India's expansive portfolio includes iconic refreshment beverages such as Pepsi, 7UP,
Nimbooz, Mirinda, Slice and Mountain Dew; in addition to low calorie options such as Diet
Pepsi, hydrating and nutritional beverages such as Aquafina drinking water, isotonic sports
drinks - Gatorade, Tropicana 100%, Tropicana Twister fruit juices
BEVERAGE INDUSTRY
Beverage industry is one of the fast growing industries in India .it can be divided into two
sections i.e. carbonated and non-carbonated. the carbonated drinks that can be further classified
into cola, lemon orange, mango and apple segments.
Marketing includes all the activities like promotion, distribution, advertising etc. To fulfill all
the segments of consumers. Marketing is also to convert social needs into profitableopportunities.
Now we will talk about the segmentation , targeting and positioning of the beverage sector. To
explain STP strategies we have focused on the soft drink segment of the pepsi.
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SEGMENTATION
The market has being segmented by pepsi on the following grounds. Pepsi Co have adopted
different marketing strategy for rural and urban areas.
A:-DEMOGRAPHIC SEGMENTATION
Age
India is considered to be a young country i.e. average age of Indian population is less 38years.
Thus targeting young generation can be a beneficial marketing strategy for soft drink companies.
In fact this is the case, all the major brands like Pepsi, coca cola, and thumps up, mainly target
younger generation in India. In Europe, as average population is older than Asian countries, Coca
cola targeted the older generation of the population. Similarly in USA, Pepsi targeted the
generation X (younger generation) as they comprises majority of the population and they
positioned Pepsi in the mind of youth that Pepsi is for the youth. Pepsi attempts to capture the
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youth of today by focusing on their personality, lifestyle and attitude of youth through
advertisement
Geographic region
As mentioned earlier Pepsi has segmented the market on the basis of rural and urban area.As the
climate of the country is hot and dry it aims at the geographical areas where people actually
require something to quench their thirst. That is why pepsi came with chota pepsi in rural areas
to tap the market where people wants cold drink which is good as well as cost effective.
B:-Behavioral
In occasions like parties, birthdays, sports and regular occasions the soft drinks are preferred at
every occasion. It is liked by each and every member of the family whether a child or an adult or
an teenager. Even if there is no occasion due to environmental factors people do purchase pepsi.
GENDER
Gender based segmentation is very important. As taste of male and female is different. Let¶s take
the example of coca cola, thumps up is promoted as masculine soft drinks while coca cola and
Fanta are having light taste and mainly targeted for loving birds, ladies, and children. Same
example is available in Pepsi, mirinda orange flavor is popular among ladies, girls, and children.
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TASTE AND PREFERENCES
According to the taste and preference of the customers pepsi came up with the product like diet
pepsi.It came up with diet pepsi in order to cater to the needs of those people who are very health
conscious.
TARGETING
Pepsi targets both the rural as well as the urban segments. For urban segments the targeting
strategy is trendy cans,fridge packs which is mostly trendy and liked by the youngsters. The rural
market is targeted with entirely different strategy altogether. They keep price as an important
decision making variable.
POSITIONING
Positioning has come to mean the process by which marketers try to create an image or identity
in the minds of their target market for its product or brand .
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Pepsi prefers to position itself as the beverage choice of the ³New Generation´, ³Generation
Next´, or just as the ³Pepsi Generation´.
These terms adopted in Pepsi¶s advertising campaigns are referring to the markets that marketers
refer to as Generation X. The Generation X consumer is profiled to be between the ages of 18 to
29. They have high expectations in life and are very mobile and active. They adopt a lifestyle of
living for today and not worrying about long-term goals. Though Pepsi¶s main emphasis is on
this segment but they also have a focus on the 12 to 18 year old market. The rich deep blue
coloring represents eternal youthfulness and openness. Marketing plans like ³Yeh Dil Maange
More´, ³Got Another
Pepsi, ³Ye Pyass Hai Badi´ and now its ³Yeh Hai Youngistaan Meri Jaan´ have made Pepsi one
of the coolest brands recognized among teens in the top five and the only beverage product in
this category
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MARKETING MIX
Product
A business needs to consider the products that it produces and the stage of the product life cycle
that a product is at. Marketing strategies will vary according to the type of product and its stage
in the life cycle.
In case of Pepsi, in the rural markets, the 300ml bottle and now days the newsmall or commonly
known as the ³chota pepsi´ is very much popular. The Pepsi Co. is even thinking of introducing
their new Pepsi-Aha, but presently they are concentrating more on the normal pepsi as the rural
market is a niche market. Pepsi is even successful in introducing the big 1-1.5 liter PET bottles in
the rural markets. These big bottles are very popular during big festivals and marriages. We see
that pepsi has differentiated the product category on the basis of diet and regular pepsi as well
depending on the varied needs of the customers.
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PRICE
As far as the pricing goes, the 300 ml Pepsi bottle is priced at Rs. 10 now it is 12. But the
company soon realized that this pricing worked in the urban markets but not in the rural markets
as in the rural markets, Pepsi is not anecessity but a luxury. They found out that people in the
rural markets bought cold drinks only if there was some occasion. A price point of Rs 10 for a
300 ml bottle has proved a major deterrent: it has kept away new consumers in the urban and
semi-urban pockets, and it has blanked out the far larger rural markets where annual per capita
consumption is less than a bottle. So the Rs. 10 bottle was not that successful. But their sales
increased after introducing the ³chota Pepsi´. This 200ml Pepsi was reasonably priced between
Rs.5- Rs.7. This was a major weapon for the expansion of the rural market.But there are other
areas of concern ² principally that the 200 ml offering should not cannibalize 300 ml sales. In
that case, there will be no market growth. That is why pricing could be crucial. Pepsi, for
instance, has reckoned that giving consumers 33 per cent (100 ml) less cola at 50 per cent of the
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price (Rs 5) is not a sustainable option and can, at best, be used as an introductory offer.300 ml
bottles have almost vanished from the market now.Hats Off to the pricing strategy of the Cola
Companies who have been successfully able to sell 66% of the product at the cost of 100%
almost in a phased manner and making consumer habitual and unaware of the increased price.
PLACE
This generally refers to the physical locations of product sales as well as the methods of
distribution. However, it is also considered to be the "place" or "position" in the market of the
product; refer to information below. Businesses need to make many decisions related to "place":
access, parking, competition, physical location etc. In case of the distribution network, there is
no involvement of wholesalers in the distribution of products. It is more like an agent network.
The companies have divided the country into various regions and established a franchisee in each
region. The franchisees have their own bottling plants and manage all the day-to-day operations.
However, of late, the soft drinks companies have started setting up company owned bottling
units have been acquiring some of its franchise bottles. For Pepsi, the rural market is a chosen
thrust this year. It has targeted to reach 20 to 28 percent of the rural population in the first year of
this operation. In the first stage, the corporation is planning a massive roll out in villages with
populations of 5000. To do this effectively, Pepsi is focusing on establishing a cold chain.
The company has developed special freezers that allow its products to stay chilled despite power
cuts of three to four hours. It will also use traditional iceboxes to sell its product in rural India.
For the rural markets, Pepsi is looking at the wholesale route since the logistics of direct
distribution are too huge to handle in the interiors.
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PROMOTION
This refers to the promotion of the product to the target market. This is achieved through a
combination of: advertising: use of electronic and print media. The "reach" (how many peoplewill see the advert), frequency (how many times will I advertise the product?) and impact of the
advertising must also be evaluated.
The popularity of the product has also increased due to their advertisements or basically famous
cricket and bollywood personalities endorsing this product. For instance the Sachin ³Aala re
Aala´ advertisement where even he is wearing a mask along with those rural kids. Or you can
even take the new Sachin and Amitabh Bachchan advertisement where both of them say ³ Yeh
Dil Maange More!!!!!!!´ Sachin has done many advertisements for Pepsi in the span of 10years.
Pepsi¶s rural market advertisement- Pepsi has unveiled a major campaign in Andhra Pradesh,
roping in top Telugu film star, Pawan Kalyan, even as the star's elder brother, Chiranjeevi, is into
pushing Coca-Cola's Thums Up. Pawan Kalyan, however, ruled out any rivalry between him and
his brother. Though he will sing Yeh Dil Maange more, his brother will say Yeh Dil Maange no
more. ³We have our lives and we have our own choices,´ he said on the possible in-house cola
feud.
Pepsi also kicked off a rural campaign, spread over two months. Decorated Pepsi vans will roll
out into market of the State. Every consumer drinking a Pepsi from these vans will get to play a
game and win prizes. These include Pawan Kalyan memorabilia, T-shirts, autographed posters
and calendars.
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Explaining the reason for choosing Pawan Kalyan to endorse Pepsi, Mr. Rohit Ohri, Director
HTA, Pepsi's ad agency, said Pepsi and Pawan Kalyan were going to be an ideal combination.
³Both are so youthful, energetic and fun-loving,´ he said. Mr. Vijay Shanker Subramaniam,
Vice-President (Marketing), Pepsi Foods Ltd, said the company was starting an ³aggressive
campaign´ in Andhra Pradesh. Apart from the van operations, which were flagged off by
PawanKalyan, other campaigns have been lined up throughout the year. Later, Pawan Kalyan
presented a cheque for Rs 5 lakh to Mr. Mehmood Ali, a mechanic with the Andhra Pradesh
State Road Transport Corporation for winning Pepsi's Mera number ayega campaign.
1992 Gotta Have It
1993 Be Young, Have Fun, Drink Pepsi
1995 Nothing Else is a Pepsi
1997 Generation Next
1998 Same Great Taste
1999 The Joy of Cola
2003
2004
2005
2006
Pepsi. It's the Cola
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ANALYZE ABOVE MENTIONED STRATEGIES
1) lack of efficiency in distribution network in some product lines. for eg. My can and
Aliva.
2) Lack of emphasis on the brand value in advertisements. For eg. Aliva and kurkure.
3) Lack of efficiency in product market survey before the launch of products. For eg pepsi
blue and kurkure desi beats.
4) The target market is youth and the taste is not in relation with the taste of target
market(pepsi is too sweet)
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ALTERNATE SOLUTIONS
a. as the product is mass product therefore the efficient distribution system should be
there. Pepsi does not have apt number of distributors in its supply chain. Due to
this reason we don't see my can in all the stores across the stores.
b. The advertisements should have the logo of Pepsi so as to get proper attention of
the customers & encouraging them to purchase it.
c. They should have an efficient department for conducting the surveys so that theyare able to succeed at the customers front.
d. There can be a different product launch that can be a good competition to its rival
products in this market
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CONCLUSION
The project gives the basic insight of the beverage segment of the Pepsi .where in the group has
tried to identify the concepts taught in the class to the real life scenario.we have tried to cover the
entire sector by describing the following concepts:-
The 4 P's
STP concept Demographic & Psychographic factors
Marketing mix
In this project we have tried to identify the flaws in the beverage industry of the company and the
group has tried to bring out some worthy solutions to the problems arising in this sector.
As we can see from the above chart pepsi was the top fizzing brands in year 2005.It was having
the maximum market share of 35% which was much higher than the brand having the second
highest market share. To increase its share in current scenario pepsico has launched pepsi MAX.
Pepsi is still the market leader in current era..
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REFERENCES/ BIBLIOGRAPHY
www.pepesico.com
www.pepesiindia.co.in
http://www.hartford-hwp.com/archives/52a/042.html
http://www.icmrindia.org/casestudies/catalogue/Business%20Strategy1/BSTR062.htm
http://www.doc/8719148/Pepsi-Marketing-Mix
http://www.icmrindia.org/casestudies/catalogue/Business%20Strategy1/BSTR062.htm
http://www.123oye.com/job-articles/business-corporates/target-marketing.htm
http://www.exchange4media.com/viewpoint/viewpoint.asp?view_id=47
http://en.oboulo.com/pepsi-s-entry-into-india-a-well-planned-out-strategy-63045.html
http://www.authorstream.com/Presentation/sunidhi1128-119631-pepsi-strategy-killing-softly-
education-ppt-powerpoint/
http://www.google.co.in/images?hl=en&source=imghp&biw=1366&bih=667&q=pepsi+advertisement&
gbv=2&aq=1&aqi=g7g-m3&aql=&oq=pepsi+ad&gs_rfai=