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Starbucks andConservation Internation
Team 9 -members
Dipankar Biswas
Abhishek Nandan
SUBHRAJIT SARKAR
Subhash S N
Alexandre ZIACK
NICOLAS LANGLOIS D ESTAINTOT
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Background of Starbucks
Founded in 1971, when its first store, Starbucks Coffee, Tea and Spice
Seattle
In 1982,Howard Schultz, joined Starbucks
Went public in 1992, as part of global expansion strate
Revenues of $2.7Bn in 2001 with nearly 70% of them coming from co
based beverages
Mission statement: to establish Starbucks as the premier purveyo
coffee in the world while maintaining our uncompromising principl
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CSR at Starbucks
Since 1991, Starbucks contributed $1.8mn to social welfare
Every decision was taken collectively
In 1999, a dedicated CSR department was formed
It oversaw Starbucks involvement in literacy programs, community volunteering
environmental affairs, shade grown coffee and international relief efforts
It had five divisions: Business practices, environmental affairs, community issuesgiving, Starbucks Foundation
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Starbucks Procurement System
Purchased about
1% of theworlds coffee
Starbucks
procured onlyArabica coffeedue to its finetaste
Sourced typically
from small andmedium farmers
From 1999
focus was gon procurinshade-growcoffee
Stress was given on thequality of the beans so much
so that it paid $1.20 perpound instead of the industryaverage of $0.48, almost one
and half times premium
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Conservation InternationalFounded in 1987 in Washington D.C.
Its mission is to conserve worlds living natural heritage
It has identified 25 areas of the world as bio-diversity hotspots
It has a staff of 776 overseeing projects in 30 countries
It has an annual revenue of $56 million
Established the Center for Environmental Leadership in Business in collaboFord Motors
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Finding common groundPartnership between CI & Starbucks was keen to be created
The ideas of both the organizations was considered for the mutual cooperatio& Starbucks
Starbucks mainly concentrated for high-quality coffee
CI was concerned about conservation & shade-grown coffee
Similarity of Starbucks initial alliance with Environmental Defence Fund(EDF), environmental group
First MOU was signed between CI & Starbucks in Feb 1998 for pilot sourcing prChiapas
CI worked directly with the farmers to commit them produce quality coffee wi
standards specified by Starbucks
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Key elements of partnership
A second MOU was signed between CI & Starbucks on Auguwith focus on 4 key elements
Expanding both the companys work with farmers to promote conservation & improve livelihoods in a w
global biodiversity hot spots
Supporting the introduction of a year-round product line that reflected Starbucks commitment to aenvironmental agriculture and socioeconomic improvement in certain coffee-growing regions
Developing coffee-sourcing guidelines that incorporated sound environmental management practicfair livelihoods to farmers
Seeking to engage other leaders in the coffee business in a collaborative effort to articulate industry-wenvironmental and social quality
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Project Operations
Agreements were signed between CI & each producers with its respective cooperative
Improvements were suggested for the producers to meet the quality standards of Starbucks
Two basic practices to remain in program:
No trees could be felled on producers farms of in the Biosphere reserve
No coffee pulp could be thrown into the rivers
Precise standards were tailored to each farm
Producers committed to deliver an authorised quantity of beans to their cooperatives which in-turn dStarbucks
CI had a team of extentionists who monitored the progress
CI also provided training courses in the villages to the farmers, co-op managers, technicians & also to
leaders
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Project Operations
With quality being a major challenge, many producers lack information of a best-q
bean
CIs staff sampled each farmers bag of beans & published the reports about the s
their produce
They also provided corrective measures to improve the quality
CI found a major huddle for the small farmers in the terms of funding
They set up a low-interest Conservation Enterprise Fund to tackle
The cooperatives lacked business & commercialization skills and also were geograisolated with each other
The pooling of resources is necessary to avoid the risks involved
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Project Progress
Significant results were achieved for the efforts
Purchased of shade-grown coffee increased to 1.5 million pounds
Starbucks would buy from the producers who are in the transition provided they achieve organic certi
Project resulted in 40% average increase in coffee farmers earnings, 100% growth in cooperatives & al100% repayment record
Project ChallengesThere were considerable debate about CI shifting its traditional focus awaybased projects and moving more towards scientific research
On the other hand, Starbucks faced procurement challenges brought on bysourcing guidelines & by Fair trade movement
St b k N C ff P h i
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Starbucks New Coffee-PurchasingGuidelines
Suppliers should meet the environmental (50 points), social (30 points), economic (20 points), astandards`
Guidelines largely based on conservation principles for coffee production
Suppliers meeting these guidelines were given priority
Fair Trade MovementConcerned with the small farmers
Starbucks entered into an agreement with TransFair USA
Global Exchange & TransFair pressured Starbucks to purchase larger quantities with the quality a second priority
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Business lessons
Showcase yourstrength
Adapt to thechangingmarket
Dontcompromise
yourstandards
Success replConcentrate on the success fa
Focus on the needs of the ma
Give priority for the supplier
Find mutual benefits
Make commitments for impro
Make common interests for lrelations
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Thank you