Starbucks Group9 SAJVA

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    Starbucks andConservation Internation

    Team 9 -members

    Dipankar Biswas

    Abhishek Nandan

    SUBHRAJIT SARKAR

    Subhash S N

    Alexandre ZIACK

    NICOLAS LANGLOIS D ESTAINTOT

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    Background of Starbucks

    Founded in 1971, when its first store, Starbucks Coffee, Tea and Spice

    Seattle

    In 1982,Howard Schultz, joined Starbucks

    Went public in 1992, as part of global expansion strate

    Revenues of $2.7Bn in 2001 with nearly 70% of them coming from co

    based beverages

    Mission statement: to establish Starbucks as the premier purveyo

    coffee in the world while maintaining our uncompromising principl

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    CSR at Starbucks

    Since 1991, Starbucks contributed $1.8mn to social welfare

    Every decision was taken collectively

    In 1999, a dedicated CSR department was formed

    It oversaw Starbucks involvement in literacy programs, community volunteering

    environmental affairs, shade grown coffee and international relief efforts

    It had five divisions: Business practices, environmental affairs, community issuesgiving, Starbucks Foundation

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    Starbucks Procurement System

    Purchased about

    1% of theworlds coffee

    Starbucks

    procured onlyArabica coffeedue to its finetaste

    Sourced typically

    from small andmedium farmers

    From 1999

    focus was gon procurinshade-growcoffee

    Stress was given on thequality of the beans so much

    so that it paid $1.20 perpound instead of the industryaverage of $0.48, almost one

    and half times premium

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    Conservation InternationalFounded in 1987 in Washington D.C.

    Its mission is to conserve worlds living natural heritage

    It has identified 25 areas of the world as bio-diversity hotspots

    It has a staff of 776 overseeing projects in 30 countries

    It has an annual revenue of $56 million

    Established the Center for Environmental Leadership in Business in collaboFord Motors

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    Finding common groundPartnership between CI & Starbucks was keen to be created

    The ideas of both the organizations was considered for the mutual cooperatio& Starbucks

    Starbucks mainly concentrated for high-quality coffee

    CI was concerned about conservation & shade-grown coffee

    Similarity of Starbucks initial alliance with Environmental Defence Fund(EDF), environmental group

    First MOU was signed between CI & Starbucks in Feb 1998 for pilot sourcing prChiapas

    CI worked directly with the farmers to commit them produce quality coffee wi

    standards specified by Starbucks

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    Key elements of partnership

    A second MOU was signed between CI & Starbucks on Auguwith focus on 4 key elements

    Expanding both the companys work with farmers to promote conservation & improve livelihoods in a w

    global biodiversity hot spots

    Supporting the introduction of a year-round product line that reflected Starbucks commitment to aenvironmental agriculture and socioeconomic improvement in certain coffee-growing regions

    Developing coffee-sourcing guidelines that incorporated sound environmental management practicfair livelihoods to farmers

    Seeking to engage other leaders in the coffee business in a collaborative effort to articulate industry-wenvironmental and social quality

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    Project Operations

    Agreements were signed between CI & each producers with its respective cooperative

    Improvements were suggested for the producers to meet the quality standards of Starbucks

    Two basic practices to remain in program:

    No trees could be felled on producers farms of in the Biosphere reserve

    No coffee pulp could be thrown into the rivers

    Precise standards were tailored to each farm

    Producers committed to deliver an authorised quantity of beans to their cooperatives which in-turn dStarbucks

    CI had a team of extentionists who monitored the progress

    CI also provided training courses in the villages to the farmers, co-op managers, technicians & also to

    leaders

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    Project Operations

    With quality being a major challenge, many producers lack information of a best-q

    bean

    CIs staff sampled each farmers bag of beans & published the reports about the s

    their produce

    They also provided corrective measures to improve the quality

    CI found a major huddle for the small farmers in the terms of funding

    They set up a low-interest Conservation Enterprise Fund to tackle

    The cooperatives lacked business & commercialization skills and also were geograisolated with each other

    The pooling of resources is necessary to avoid the risks involved

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    Project Progress

    Significant results were achieved for the efforts

    Purchased of shade-grown coffee increased to 1.5 million pounds

    Starbucks would buy from the producers who are in the transition provided they achieve organic certi

    Project resulted in 40% average increase in coffee farmers earnings, 100% growth in cooperatives & al100% repayment record

    Project ChallengesThere were considerable debate about CI shifting its traditional focus awaybased projects and moving more towards scientific research

    On the other hand, Starbucks faced procurement challenges brought on bysourcing guidelines & by Fair trade movement

    St b k N C ff P h i

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    Starbucks New Coffee-PurchasingGuidelines

    Suppliers should meet the environmental (50 points), social (30 points), economic (20 points), astandards`

    Guidelines largely based on conservation principles for coffee production

    Suppliers meeting these guidelines were given priority

    Fair Trade MovementConcerned with the small farmers

    Starbucks entered into an agreement with TransFair USA

    Global Exchange & TransFair pressured Starbucks to purchase larger quantities with the quality a second priority

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    Business lessons

    Showcase yourstrength

    Adapt to thechangingmarket

    Dontcompromise

    yourstandards

    Success replConcentrate on the success fa

    Focus on the needs of the ma

    Give priority for the supplier

    Find mutual benefits

    Make commitments for impro

    Make common interests for lrelations

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    Thank you