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S T A R F I G H T E R S A R C A D E
For more information, visit ncrsilver.com, or email [email protected].
ENTERTAINMENT
SILVE R SNAPSHOT
• Founded by a a group of game collectors who turned their passion into a thriving business.
• Has more than 130 video game cabinets.
• Moved into a larger facility one year after opening.
THE CHALLE NG E
When starting the business, the founders of StarFighters Arcade needed an all-in-solution, not a disparate group of technology solutions. They also needed a system that offered powerful reporting in the back office and flexible discount options at the POS.
THE SOLUTION
The Lovatos chose NCR Silver Essentials on iOS with powerful sales reporting and marketing functionality.
THE LOVATO FAMILY IN MESA, ARIZ. , IS GIVING THE CLASSIC VIDEO GAME A REVIVAL WITH STARFIGHTERS ARCADE.
The self-titled “group of game collectors” believes the “best way to play our vintage games” is in an actual arcade. In 2014, the family pooled their collections and formed a social club to allow everyone a chance to relive the magic of classic gaming.
In 2015, due to high demand, the Lovatos moved the arcade into a bigger venue. Today, the business boasts 130-plus video game cabinets and more than 32 pinball machines that are free to play for members. They claim the “largest number of vintage games” available in Arizona.
StarFighters Arcade says they offer the largest number of vintage games in Arizona.
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THE RESULT
An all-in-one solution for the business side of funStarFighters Arace uses NCR Silver Essentials to capture admissions, manage the consignment of vintage video game machines, and sell concessions and merchandise. In addition, they have created a tournament button within the platform that allows them to easily manage nightly competitions.
On the back end, NCR Silver Essentials allows the Lovatos to promote special events through social media and collect email addresses to keep customers up to date on
happenings at the arcade. Reporting has also given them insights into the business.
“As we had no previous retail experience when opening the arcade, we chose NCR Silver because it truly is an all-in-one solution,” said Kathy Lovato, co-owner of Rebellion Arcade, LLC, which operates the StarFighters Arcade club. “The solution takes care of the technical matters involved in running our business, so we can focus on giving our community the chance to enjoy classic video games as much as we do.”
“As we had no previous retail experience when opening the arcade, we chose NCR Silver because it truly is an all-in-one solution. The solution takes care of the technical matters involved in running our business, so we can focus on giving our community the chance to enjoy classic video games as much as we do.”
– Kathy Lovato, StarFighers Arcade
THE CUSTOME R VIEW
NCR Silver Essentials on iOS offers StarFighters Arcade a platform to capture admissions, check up on sales intelligence and market to customers.
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NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.
NCR is headquartered in Atlanta, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
WHY NCR?
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NCR continually improves products as new technologies and components become available. NCR, therefore, reserves the right to change specifications without prior notice. All features, functions and operations described herein may not be marketed by NCR in all parts of the world. Consult your NCR representative or NCR office for the latest information. All brand and product names appearing in this document are trademarks, registered trademarks or service marks of their respective holders.
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