State of METRO 2012Greater Houston PartnershipTuesday - December 4, 2012

THE STATE OF METRO 2012

We fixed things

We’re ready for

what comes next

We changed things

We’re making things work

WHY METRO MATTERS

WHY METRO MATTERS

THE STATE OF METRO 2012

We fixed things

We’re ready for

what comes next

We changed things

We’re making things work

WE FIXED THINGS 2010-2012

Buy America Issues

$900 Million Full Funding Grants

METRORail Expansion

General Mobility Set-Aside

$300M GMP Obligations

Pending Lawsuits

FTA Procurement Concerns

THE STATE OF METRO 2012

We fixed things

We’re ready for

what comes next

We changed things

We’re making things work

WE CHANGED THINGS 2010-2012

Smart Service

Union Contract Issues

Leadership/Employee Engagement

Community Engagement

FTA Relationship

Openness and Transparency

Culture Change

THE STATE OF METRO 2012

We fixed things

We’re ready for

what comes next

We changed things

We’re making things work

FIRST-CLASS TRANSIT SERVICES

Local BusCommuter Bus/Park and RideMETRORailMETROStar VanpoolMETROLiftHOV/HOTMotorist Assistance Program

AND COMING SOON . . .

GREAT TRANSIT INFRASTRUCTURE

Scheduled Bus Replacement

100 Bus Shelters Initiative

State of Good Repair Program

CNG in 2014

GREAT TRANSIT INFRASTRUCTURE

TRUSTED PARTNER: SERVICE

TRUSTED PARTNER: PROJECTS

Kingsland Park and Ride

Hughes Underpass

Uptown Busway Project

290 Managed Lanes Development

GENERAL MOBILITY . . .

$3 Billion$3 Billion

TRUSTED PARTNER: ENGAGEMENT

Community Outreach

Business Assistance Fund and Program

Customer Advisory Committee

Diversity Advisory Committee

Transit Academy

Police Mentoring Program

HOW OTHERS GRADE METRO

“The overall consensus from the audit team is that HOUSTON METRO has an excellent program in place and the implementation by management is commendable. The effort HOUSTON METRO has put forth to make their system safe and secure is worthy of praise.”

FROM THE APTA SAFETY AUDIT

FROM THE OPEN HOUSE FEEDBACK

“Best METRO event I have attended.  Great way to meet execs and network and see others involved in process.”

“This was an excellent opportunity to increase my knowledge of how METRO serves the community.  Keep up the good work!!”

THE STATE OF METRO 2012

We fixed things

We’re ready for

what comes next

We changed things

We’re making things work

READY FOR THE NEXT CHALLENGE

Strategic Planning

System Reimagining

Opening New Rail LinesExpanding Smart Service

Creating New Partnerships