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INFORMATION PACK THE ASSOCIATION OF YOUTH TRAVEL ACCOMMODATION WWW.STAYWYSE.ORG

STAY WYSE Info Pack

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Page 1: STAY WYSE Info Pack

INFORMATION PACK

THE ASSOCIATION OF YOUTH

TRAVEL ACCOMMODATION

WWW.STAYWYSE.ORG

Page 2: STAY WYSE Info Pack

SPONSORSSTAY WYSE would like to thank the following sponsors

www.generatorhostels.com

www.hihostels.com

www.statravel.com

www.hiphophostels.com

www.umihotels.co.uk

www.mundojoven.comwww.ish.org.uk

www.hostelworld.com

Page 3: STAY WYSE Info Pack

INFORMATION PACK

MEMBERSHIPBENEFITS

! A global network of trading partners across the youth and student travel industry e.g hostels, booking agents, tour operators.

! Access to accurate and reliable industry intelligence

! High profile representation of the STAY WYSE community at travel industry events worldwide

! Lobbying of tourism boards and governments to develop opportunities for youth travel accommodation in countries around the world.

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MEET THE BOARD

Chairperson Mr Ulises

OrtegaMundo Joven

Mexico

Board Members

Carmel DunneHostelworldIreland

Mikael HanssonHostelling InternationalUnited Kingdom

David ChapmanInternational Students HouseUnited Kingdom

Steve LowyUmi HotelsUnited Kingdom

John Dickson Hostelling International United Kingdom

ABOUT STAY WYSE

STAY (Safe Travel Accommodation for Youth) WYSE Association was established in 2006 by the world’s leading youth travel accommodation providers to represent the entire global Youth Travel Accommodation sector.

STAY WYSE is the only not-for-profit industry association bringing together the diverse segments of this significant $6 billion per year industry. We work to provide much needed support and representation for one of the youth travel industry’s fastest growing niche markets.

The Association's mission is to provide safe, affordable and clean accommodation within a communal atmosphere that encourages youth mobility and cultural understanding.

WHY JOIN?

STAY WYSE offers its members the following benefits and services:

! A global network of trading partners across the youth and student travel industry.

! Access to accurate and reliable industry intelligence and market research.

! High profile representation of the STAY WYSE community at travel industry events worldwide.

! Networking opportunities at annual industry events such as the World Youth &!Student Travel Conference.

! Best practice guidelines and sharing of leading industry practices.! Lobbying of tourism boards and government officials industry to raise

recognition and develop opportunities for this sector in countries around the world.

! Professional development seminars that support member’s ability to learn from each other and operate to high professional standards.

! Raising the global profile of member organisations with a listing in the annual WYSE Travel Confederation Member Directory and on the STAY WYSE website and in the YTI Magazine (sent to 36,000 tourism organisations and universities around the world).

! Use of the STAY WYSE logo, a trusted global brand.! Annual membership of the World Youth, Student and Educational

(WYSE) Travel Confederation which provides direct!access to a global community of 550+ member organisations providing! travel experiences to 10 million youth and students.

"STAY WYSE creates a much needed platform for hostels to connect with each

other, develop the hostel product and represent the hostel sector in the travel

trade. We at Generator Hostels are excited about these opportunities and

confident that STAY WYSE will help to make all youth travel companies even

safer, better informed and well connected". Eric van Dijk, Managing Director, Generator Hostels, Germany

O

O

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INFORMATION PACK

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WWW.STAYWYSE.ORGWWW.STAYWYSE.ORGWWW.STAYWYSE.ORG

WORLD YOUTH STUDENT & EDUCATIONAL TRAVEL CONFEDERATION

STAY WYSE is a Sector Association of the World Youth Student & Educational (WYSE) Travel Confederation. The Confederation was founded in 2006 with the merger of the Federation of International Youth Travel Organisations (FIYTO) and the International Student Travel Confederation (ISTC).

The Confederation's mission is "to increase international understanding through the promotion of travel and educational opportunities for students and youth".

Members of the Confederation work through specialist sector associations such as STAY WYSE to provide a range of valuable services and products for young travellers around the globe including Student Identity Cards, Language Travel Experiences, Work Exchange and Au Pair Experiences, Student Flights, Youth Accommodation and Travel Insurance.

In addition to assisting with the provision of these services and products, the Confederation is committed to understanding the ever changing characteristics, motivations, and needs of young travellers. The Confederation gathers, analyses and shares important research data and market intelligence with its members, academics, corporate and government decision-makers, and the general travelling public.

Accommodation providers with less than 100 beds have their membership of the WYSE Travel Confederation subsidised. All accommodation providers with more than 100 beds are required to become members of the WYSE Travel Confederation.

TYPES OF MEMBERSHIP

There are two types of voting Members and two types of non-voting Members according to type of organisation. Voting members are! entitled to vote at the Annual General Meeting (AGM) and help set the strategic direction for the STAY WYSE Association. This is typically held every September during the World Youth and Student Travel Conference (WYSTC).

VOTING

• Type 1: Accommodation Providers

Any specialist organisation that is primarily an owner or operator of facilities for youth and student accommodation services.

• Type 2: Service Providers

Any specialist organisation that has a proven involvement in youth and student accommodation services e.g. booking agent etc

NON-VOTING

• Type 1: Affiliate Members Any organisations that is not a specialist in youth and student travel services but!supplies goods or services to the youth travel accommodation industry e.g. insurance, cleaning, catering services, etc.

• Type 2: Official Organisation

Official tourism organisations such as tourism authorities, governments and non-government organisations.

All STAY WYSE members are required to abide by the Constitution and regulations for the Association.

Page 5: STAY WYSE Info Pack

NEWSLETTER

A MESSAGE FROM THE STAY WYSE CHAIRMAN

Dear STAY WYSE members and colleagues,

The Board and myself are looking forward to meeting with you at our upcoming AGM at

WYSTC, Beijing. We have been working hard to address the issues raised at our last

AGM and will be sharing with you our progress on them. Furthermore I’m happy to

inform you that our recent annual Industry Benchmark Study, the only of its kind, saw

the most respondents ever and we have also recently launched a major recruitment

drive.

I sincerely hope you will attend this year’s important AGM on October 20th and benefit

from the significant industry knowledge shared at WYSTC. This year’s AGM will start

with a closed members-only session followed by an open seminar session. Please feel

free to invite non-STAY WYSE members to the latter seminar session.

The Board and myself look forward to meeting you personally in Beijing.

Ulises Ortega - STAY WYSE Chairperson

CONTENTS

STAY WYSE at WYSTCOur Annual General Meeting

FREE Green Sustainability IndexingGreen Globe Initiative

Best Practices Guide

STAY WYSE BannersGet yours now

Welcoming New Members

New York’s New Hotel Law

The World’s Coolest Hostels List your hostel

JOIN STAY WYSE AT THE WORLD YOUTH AND

STUDENT TRAVEL IN BEIJING

The World Youth and Student Travel Conference is

the annual event of the WYSE Travel Confederation,

of which STAY WYSE is a Sector Association. It is

endorsed by the UNWTO and UNESCO and is the

most important trade event of the year for the global

youth, student and educational travel industry.

WYSTC connects the many sectors and

organisations that serve millions of young people

who travel to study, work and grow. Bringing these

diverse industries together under one roof provides a singular opportunity to

pursue innovative partnerships, develop creative marketing and distribution

channels and tap into new markets. This year, WYSTC will take place from 17th

to 20th October 2010 at the China World Trade Centre in Beijing, China.

The STAY WYSE 2010 Annual General Meeting (AGM) will take place on

October 20th during WYSTC Beijing. During the AGM, STAY WYSE members

will be asked to ratify new members, conduct association business and

additionally it is an opportunity for the membership to discuss issues of

importance to the Youth Travel Accommodation (YTA) industry. Furthermore,

members will will be presented with the latest Benchmark Study findings.

The Annual General Meeting is an opportunity to contribute to our strategic

vision and to have a say on the priorities of the STAY WYSE Association. It

provides the membership with the opportunity to meet the STAY WYSE Board

of Directors and develop STAY WYSE policy.

Please let us know whether there is any particular issue you would like to see

addressed during the conference and we will do our best to incorporate it. We

invite all STAY WYSE members to join us at the 2010 Annual General Meeting

at WYSTC, Beijing.

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WWW.STAYWYSE.ORG

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WWW.STAYWYSE.ORG SEPTEMBER 1, 2010

WYSTC SCHEDULEWYSTC SCHEDULE

Sunday 17th OctoberSunday 17th October

Afternoon Keynote & Plenary

Evening Welcome Reception

Monday 18th OctoberMonday 18th October

All day Seminars

Evening Networking Reception

Tuesday 19th OctoberTuesday 19th October

Morning Travel Mart

All day Business Appointments

Evening Hostelling International & STAY WYSE Cocktail

Wednesday 20th OctoberWednesday 20th October

All day Business Appointments

Lunch STAY WYSE AGM & Seminar

Evening Farewell Party

http://

www.wystc

.org/Docs/

2010/

Page 6: STAY WYSE Info Pack

NEWSLETTER

FREE GREEN SUSTAINABILITY INDEXING FOR

STAY WYSE MEMBERS

Are you a youth hostel or accommodation provider wishing

to improve your green credentials? Confused about which

of the 300+ sustainable index brands to choose from

worldwide?

The STAY WYSE association has teamed up with the

Green Globe Sustainability Index, one of the most

recognisable, international green certificates, to launch a simple and practical

programme specifically for youth hostels worldwide.

In contrast to conventional and expensive certificate programmes, the STAY

WYSE Sustainable Index supports the green ambitions of hostels and

members by providing interactive online guidance. So, there’s no need for on-

site inspections or high fees.

Participants of the scheme fill in an interactive online questionnaire which

assesses their sustainability performance, providing measurement and

benchmarking guidelines for hostels and their respective supply chains.!This is

done on a continuous basis, enabling participants to constantly rate, improve

and promote their eco-friendliness.

Interested? STAY WYSE Members will receive one-year free green

sustainability indexing. To sign up please contact Laura Daly, the STAY WYSE

Association Manager for your promotional code.

WWW.STAYWYSE.ORG

WWW.STAYWYSE.ORG

WWW.STAYWYSE.ORG

WWW.STAYWYSE.ORG SEPTEMBER 1, 2010

JOIN THE STAY WYSE ONLINE NETWORK

What better way to stay informed about new developments within the YTA sector, discuss ongoing industry

issues and develop your professional network than joining the STAY WYSE members’ Linked In group?

Follow STAY WYSE tweets on our Twitter feed and become a fan of STAY WYSE on Facebook!

LI TW FB

STAY WYSE PUBLISHES YTA PROVIDER’S GUIDE

TO BEST PRACTICES

http://

www.gree

nglobe.co

m/

Youth Travel Accommodation Providers (YTAP) operate under standards set by public

authorities that vary widely around the world. This guide to best practice sets out standards

for providing services that should be met or exceeded by Youth Travel Accommodation

Providers.

It covers areas such as general regulations, services and policies; fire safety and emergency

requirements; and facilities such as bedrooms, bathrooms and kitchen. Click here to view

or download the guide.H

STAY WYSE Board

Chairperson Mr Ulises

OrtegaMundo Joven

Mexico

Board Members

Carmel DunneHostelworldIreland

Mikael HanssonHostelling InternationalUnited Kingdom

David ChapmanInternational Students HouseUnited Kingdom

Steve LowyUmi HotelsUnited Kingdom

Murray RobertsSt Christopher’s InnUnited Kingdom

John Dickson Hostelling International United Kingdom

Page 7: STAY WYSE Info Pack

NEWSLETTER

HAVE YOU GOT YOUR STAY WYSE BANNER?

A range of STAY WYSE Banners are available online for download for STAY WYSE

members. Highlight your membership of the only global forum for Youth Travel

Accommodation providers and your dedication to providing safe, clean and affordable

travel accommodation to your customers by including a STAY WYSE banner on your

website. Simply select your preferred banner and follow the instructions online. Don’t

forget to link to www.staywyse.org.

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WWW.STAYWYSE.ORG SEPTEMBER 1, 2010

SUBMIT AN ARTICLE

If you would like to submit an article for the next edition of the STAY WYSE Newsletter, please send your

materials and articles to the STAY WYSE Association Manager no later than Friday, October 1st 2010.

Let us know about developments in your organisation, what’s been happening in your country, changes in

legislation, and issues of concern. We want to hear from you!

Contact the STAY WYSE Secretariat for further details.

HHH

HWELCOMING NEW STAY WYSE

MEMBERS

STAY WYSE would like to welcome HipHopHostels

and GoMio and as their newest members! GoMio is

a booking portal, with youth hostels and budget

accommodation providers in destinations worldwide.

HipHopHostels has twelve amazing hostels located

in the heart of Paris near popular attractions such as

the Eiffel Tower and the Sacré-Coeur.

Know a YTA provider who’s not yet a member? Refer

them to STAY WYSE and receive 10% discount on

your 2011 membership when they are approved.

Email STAY WYSE for more info.

NEW YORK NEWS

A new bill has come into force in New York making it

illegal to rent space in most multifamily residential

buildings for less than 30 days at a stretch. It

reverses a 2009 court decision that sanctioned

short-term rentals so long as fewer than half of all

units in a residential building were used for non-

permanent residents.

The STAY WYSE Board is currently in discussions

with key stakeholders to ensure that the safety,

health and welfare of young travellers is promoted

through this bill, whilst at the same time ensuring it

does not negatively impact young travellers to New

York.

EQUITY POINT MARRAKECH ONE OF THE WORLD’S COOLEST HOSTELS

The Guardian Newspaper has handpicked a selection of the best boutique hostels around the world, including

STAY WYSE member Equity Point’s Marrakech hostel.

The Guardian writes “Boutique hostels are ideally primed for the

credit crunch age. As holidaymakers' budgets have been

tightening, hostels have been upping their game. Perhaps the

most noticeable difference is that hostels are no longer the sole

preserve of backpackers - most hostels now offer private rooms,

some of which wouldn't look out of place in a boutique hotel.”

If you would like your hostel to be considered for inclusion in the

Guardian list, simply submit a tip on the Guardian’s Been There

site. To be included in the list your hostel must have dorm rooms

and private doubles.

Page 8: STAY WYSE Info Pack

!

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THE YOUTH TRAVEL ACCOMMODATION INDUSTRY SURVEY

EXECUTIVE SUMMARY

ASSOCIATION OF YOUTH TRAVEL ACCOMMODATION

BY GREG RICHARDS

STAY WYSE IS A SECTOR ASSOCIATION OF WYSE TRAVEL CONFEDERATION

STAY

Page 10: STAY WYSE Info Pack

SPONSORSSTAY WYSE would like to thank the following sponsors

RESEARCH PROGRAMMEWYSE Travel Confederation and STAY WYSE Association are commit-ted to understanding the ever changing characteristics, motivations, and needs of young travellers.

The Confederation and STAY WYSE gather, analyse and share important research data and market intelligence with their members, academics, cor-porate and government decision-makers, and the general travelling public.

Our investment in research and market intelligence informs the policies, services and products which make international travel and educational experiences exciting, safe, accessible and affordable for young people.

Please visit www.wysetc.org for more information about WYSE Travel Confederation’s research programme.

For more information about STAY WYSE, please visit www.staywyse.org.

AuthorGreg Richards (Tourism Research and Marketing)

Survey managerLaura Daly (STAY WYSE Association Manager)

TitleThe Youth Travel Accommodation Industry Survey

PublisherWYSE Travel Confederation

Front coverImage: Hikers in Luxembourg supplied by Hostelling International

PrintingDrukkerij Tesink, Zutphen, The Netherlands

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3 STAY WYSE BENCHMARK STUDY

IntroductionABOUT STAY WYSESTAY (Safe Travel Accommodation for Youth) WYSE Association is the global forum and trade as-sociation for organisations involved in youth travel accommodation. The Association was formed in 2006 by the world’s leading youth travel accommodation providers to represent the entire global Youth Travel Accommodation (YTA) sector. STAY WYSE is the only not-for-profit industry association bringing together the diverse segments of this significant multi-billion dollar industry. The association works to provide much needed support and representation for one of the youth travel industry’s fastest growing niche markets.

The Association’s mission is to provide safe, affordable and clean accommodation within a communal atmosphere that encourages youth mobility and cultural understanding.

STAY WYSE was officially approved as a sector association of the World Youth Student & Educational (WYSE) Travel Confederation in October 2007 at the World Youth Student Conference (WYSTC) in Istanbul, Turkey. This is the fourth survey of the global Youth Travel Accommodation market produced by STAY WYSE, and the third survey which has included key benchmarks for the industry.

YOUTH TRAVEL ACCOMMODATION INDUSTRY: MARKET DYNAMICSThanks to young people travelling more frequently, more widely and more independently, the global youth tourism market continues to expand. In 2009 there was an estimated worldwide market of around 176 million international youth tourism trips a year, compared with about 160 million in 2005. This market growth has created a growing demand for youth accommodation, and stimulated the development of new forms of accommodation. Professionalisation and com-mercialisation of the sector continue to drive a convergence between youth travel accommodation (YTA) providers and other sectors of the accommodation market, particularly budget hotels. Even though the YTA industry is growing in size and importance, information on the business operations of hostel-style accommodation is scarce, certainly in comparison to the frequent and detailed analyses of the hotel sector.

Information on how the YTA sector operates is useful in allowing operators to benchmark their business and assess their own performance relative to industry standards. This study was commissioned by the STAY WYSE Association in order to continue a review of the business operations of the Youth Travel Accommodation sector, to establish crucial business metrics and identify trends in this dynamic sector. The information generated by this research also supports the mission of STAY WYSE to provide a voice and identity for the youth travel accommodation industry.

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4 STAY WYSE BENCHMARK STUDY

The aims of the study are:

performance, cost effectiveness, revenues and expenses relative to the industry standard.

in order to develop strategic concepts and optimise business outcomes.

The survey of 2009 provides more detailed information than previous reports, including new ques-tions on social networking and environmental issues. The quality of the financial data has also been improved compared with previous years, and for the first time we have a sufficiently large sample to provide some analysis at country level as well as region level. The STAY WYSE survey is the only consistent source of information on the global YTA industry.

MethodologyLeading Youth Travel Accommodation (YTA) operators around the world were asked to participate in a detailed survey, which was open for the period June to August 2010. Respondents were asked about their business during calendar year 2009. Data was collected from 321 YTA operators from 73 countries, operating a total of 563 accommodation establishments with a total of almost 70,000 bedspaces. This is a significant increase on the response to the 2009 survey, when a total of 216 accommodation establishments from 42 countries were covered. This reflects the ability of STAY WYSE to reach operators across the YTA as a whole, as well as the effort made to increase re-sponse rates in the survey of 2009.

The responses were analysed anonymously, and only general figures for regions, countries or types of operation are reported here for reasons of confidentiality.

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5 STAY WYSE BENCHMARK STUDY

Executive SummaryThis study is the fourth global review of business operations in the YTA sector by STAY WYSE, and the 2009 report covers 563 accommodation units in 73 countries. Data on activities for the period January to December 2009 was collected through an online survey held in June to August 2010.

YOUTH TRAVEL ACCOMMODATION ESTABLISHMENTS

with 50% of total reported bed spaces in 2009.

in this study.

establishments with 200 or more beds accounted for around 60% of total bed sales in 2009.

and South America having the smallest average bed capacities.

per room was just over 4 in 2009.

en-suite facilities was around 40% in 2009.

Oceania and Africa. In Asia the ratio was close to one per room, reflecting the large proportion of private rooms in this region.

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6 STAY WYSE BENCHMARK STUDY

YOUTH TRAVEL ACCOMMODATION GUESTS

bed nights, with groups of 10 persons or more accounting for around 17%.

travellers in private rooms, whereas groups are more prevalent in the largest establishments.

Americas and Oceania have the highest proportion of dorm guests.

BOOKING SOURCES

(26% of bookings) compared with the YTA provider’s own website (19%).

YOUTH TRAVEL ACCOMMODATION OCCUPANCY RATES

56%. However, there were a wide range of variations by region, location and business size and type.

levels.

YOUTH TRAVEL ACCOMMODATION REVENUES

alcohol) accounted for 14% of total revenue. There were some signs that other sources of revenue, although still relatively small, have increased during 2009.

America, Oceania and Eastern Europe. In general, for-profit and city centre YTA providers generate higher proportions of their revenues from bed sales than not-for-profit and rural YTA providers.

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7 STAY WYSE BENCHMARK STUDY

YOUTH TRAVEL ACCOMMODATION COSTS

45% of total expenses.

SELLING POINTS FOR YTA

number one by more than 20% of respondents in 2009.

SOCIAL NETWORKING ACTIVITY

keep in touch with their customers.

majority of establishments only update 5 times a month.

ENVIRONMENTAL AND SUSTAINABLE INITIATIVES

energy efficient lighting.

Page 16: STAY WYSE Info Pack

ConclusionsThe STAY WYSE survey of YTA business in 2009 continues to point to a relatively healthy indus-try, in spite of the effects of the economic downturn. YTA operators remain optimistic about their business prospects in 2010, following a year in which business contracted, but to a lesser extent than in other sectors of the global tourism industry.

The fact that occupancy levels were strong in many areas allowed YTA operators to raise their bed rates by over 3% in 2009. Although bed revenues are still by far the most important source of income, there were also signs of an increase in other revenue areas during the year.

One of the reasons for a relatively strong performance is the tendency for YTA operators to inno-vate and adapt their products to suit market conditions. In particular, it seems that YTA operators are making good use of new marketing opportunities, such as social networking sites, to reach new client groups and market their products more effectively. The fact that YTA operators could generally sustain business levels through the downturn was probably one of the major reasons

-age reported bed occupancy rates also being higher than in previous editions of the STAY WYSE Survey, this indicates that the YTA industry has managed to negotiate the economic downturn relatively effectively.

Other data from the survey does indicate, however, that YTA establishments will have to remain flexible and creative in order to maximise the opportunities that arise in the marketplace. For ex-ample, the growth of third party websites as a source of bookings indicates a potential source of pressure on achieved revenues that may grow in the future. There are also indications that difficult economic conditions may be taking attention away from some important issues which not only affect YTA establishments, but also their customers. The relatively low penetration of environmen-tal and sustainability initiatives, for example, shows that some YTA operators may not be on the same wavelength as their customers, in view of the fact that WYSE Travel Confederation research has consistently shown a high level of concern for such issues among young independent travellers.

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9 STAY WYSE BENCHMARK STUDY

Bibliography! Australian Bureau of Statistics (2010) Tourist Accommodation, Australia, March 2009.

! Richards, G. (2007) New Horizons II – The Young Independent Traveller 2007. Amsterdam: WYSE Travel Confederation.

! Richards, G. and Welk, P. (2009) Youth Travel Accommodation Industry: A Benchmark Study. Amsterdam: STAY WYSE.

! Statistics New Zealand (2010) Accommodation Survey 2009.

! United Nations World Tourism Organisation (2010) International Travel Statistics. Madrid: WTO.

! WYSE Travel Confederation (2009, 2010) Youth Travel Monitor. WYSE Travel Confederation: Amsterdam.

AcknowledgementsSTAY WYSE Association would like to thank the following individuals and organisations for their valuable contributions to this report:

! The Members of STAY WYSE

! STAY WYSE Board Mr. Ulises Ortega, Mundo Joven (Chair) Mr. David Chapman, International Students House Mr. John Dickson, Hostelling International Ms. Carmel Dunne, Hostelworld Mr. Mikael Hansson, Hostelling International Mr. Steve Lowy, UmiHotels Mr. Murray Roberts, St. Christopher’s Inn

! WYSE Travel Confederation Mr. David Jones Ms. Wendy Morrill Mr. Robin Wicks

! Scribble design (www.scribbledesign.nl)

STAY WYSE would also like to thank all of the Youth Travel Accommodation providers who kindly participated in this study.

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10 STAY WYSE BENCHMARK STUDY

The 2010 STAY WYSE MembersOrganisation Country WebsitePAX Hostel Argentina www.paxhostel.com

Wake Up! Australia www.wakeup.com.auYHA Australia Australia www.yha.comToerisme Vlaanderen Belgium www.visitflanders.beGlobal Village Backpackers Inc Canada www.globalbackpackers.comLe Jazz St-Denis Canada www.jazzhostels.comTravel CUTS Canada www.travelcuts.com

Hip Hop Hostels France www.hiphophostels.comA & O Hotels and Hostels Holding AG Germany www.aohostels.comSANDEMANs New Europe GmbH Germany www.sandemans-new.comCeltic Budget Accommodation Centres Ireland www.celtic-accommodation.ieHostelworld.com Ireland www.hostelworld.comCTS Associazione Italy www.cts.itElite Vacanze Srl Italy www.plusvillages.comFarah Hotel Jordan www.farahhotel.com.joBakhytty Hostel Kazakhstan Kazakhstan (Rep. of) National Student Travel Foundation Malta www.nsts.orgAmigo Hostel Group Mexico www.ciarogroup.comHostelling International Mexico Mexico www.hostellingmexico.comMundo Joven Travel Shop Mexico www.mundojoven.comWoonstichting De Key Netherlands www.dekey.nlZavod Souhostel Slovenia www.sou-lj.siCoffee Shack Backpackers Lodge South Africa www.coffeechack.co.zaSaltyCrax Adventures South Africa www.saltycrax.comAgora BCN Spain www.agorabcn.comEquity Point Youth Hostels Spain www.equity-point.comFeet Up Hostels Spain www.feetuphostels.comMelonDistrict Spain www.melondistrict.com

Backpackers Villa Sonnenhof Switzerland www.villa.chHostelling International Marketing GmbH Switzerland Britannia Student Services Ltd United Kingdom www.britanniatravel.comClink261 United Kingdom www.ashleehouse.co.ukGenerator Hostels Ltd United Kingdom www.generatorhostels.comHatters Hostel Ltd United Kingdom www.hattersgroup.comHostelBookers United Kingdom www.hostelbookers.comHostelling International United Kingdom www.hihostels.comInternational Students House United Kingdom www.ish.org.uk

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Organisation Country WebsiteSmart City Hostels Edinburgh United Kingdom www.smartcityhostels.comSt Christophers Inns United Kingdom www.st-christophers.co.ukSTA Travel Group United Kingdom www.statravelgroup.comumi Hotels United Kingdom www.umihotels.co.uk

Hostelrescard.com Inc USA www.hostelrescard.comNYCHostels.com USA www.nychostels.comYMCA of Greater New York USA www.internationalymca.org

The following Hostelling International Member Associations are non-voting members of STAY WYSEOrganisation Country WebsiteFédération Algérienne de Auberges Algeria www.faaj.org

Österreichischer Jugendherbergsverband Hauptverband Austria www.oeijhv.or.atBahrain Youth Hostels Society Bahrain www.byhs.org.bhLes Auberges de Jeunesse Belgium www.laj.beFundacion Hostelling International Bolivia Bolivia www.hostellingbolivia.orgFederaçao Brasileira dos Albergues Brazil www.hostel.org.brHostelling International-Canada Canada www.hihostels.caAsociación Chilena de Albergues Turisticos Chile www.hostelling.clYHA China China www.yhachina.comChinese Taipei Youth Hostel Association Chinese Taipei www.yh.org.twHrvatski Ferijalni i Hostelski Savez (Croatian YHA) Croatia www.hfhs.hrCzech Youth Hostel Association Czech Republic www.czechhostels.comDANHOSTEL Denmark www.danhostel.dkFundación Hostelling del Ecuador Ecuador www.hihostels.com.ecEgyptian Youth Hostels Association Egypt www.egyptyha.comYHA England & Wales England & Wales www.yha.org.ukSuomen Retkeilymajajärjestö-SRM Finland www.hostellit.fiFédération Unie des Auberges de Jeunesse France www.fuaj.orgDJH Hauptverband Germany www.jugendherberge.deHong Kong Youth Hostels Association Hong Kong www.yha.org.hkMagyarországi Ifjúsági Szállások Szövetsége (Hungarian YHA) Hungary www.miszsz.huBandalag Islenskra Farfugla (HI Iceland) Iceland www.hostel.isYouth Hostels Association of India India www.yhaindia.orgAn Óige, Irish Youth Hostel Association Ireland www.irelandyha.orgIsrael Youth Hostels Association Israel www.iyha.org.ilAssociazione Italiana Alberghi per la Gioventù Italy www.aighostels.comJapan Youth Hostels Inc Japan www.jyh.or.jpJordan Youth Hostels Commission Jordan www.jyhc.jo

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12 STAY WYSE BENCHMARK STUDY

Organisation Country WebsiteKenya Youth Hostels Association Kenya www.yhak.orgKuwait Youth Hostel Committee Kuwait Lebanese Youth Hostels Federation Lebanon Libyan Youth Hostel Association Libya Lithuanian Youth Hostels Association Lithuania www.lha.ltCentrale des Auberges de Jeunesse Luxembourgeoises Luxembourg www.youthhostels.luMacedonian Youth Hostel Association Macedonia www.macedonian-yha.orgMalaysian Youth Hostels Association Malaysia www.myha.org.myNSTS Hostelling International Malta www.nsts.orgFédération Royale Marocaine des Auberges de Jeunes Morocco www.frmaj.org.maStayokay Netherlands www.stayokay.comYHA New Zealand New Zealand www.yah.co.nzHostelling International-Northern Ireland Northern Ireland www.hini.org.ukNorske Vandrerhjem - HI Norway Norway www.vandrerhjem.noPakistan Youth Hostels Association Pakistan www.pakistanyouthhostel.comAdministradora Peruana de Albergues Peru www.hostellingperu.com.peYouth and Student Hostel Foundation of the Philippines Philippines Polish Youth Hostel Association Poland www.ptsm.org.plMOVIJOVEM Portugal www.pousadasjuventude.ptQatar Youth Hostels Association Qatar www.qyha.comAsociatia Youth Hostel Romania Romania www.hihostels-romania.roYouth Hostels Association of Russia Russia www.russia-hostelling.ruSaudi Arabian Youth Hostels Association Saudi Arabia www.sayha.orgScottish Youth Hostels Association Scotland www.syha.org.ukYouth Hostels Association of Serbia Serbia www.hostels.org.yuHostelling International Singapore Singapore www.hisingapore.orgPZS - Hostelling International Slovenia Slovenia www.youth-hostel.siHostelling International Korea South Korea www.kyha.or.krRed Española de Albergues Juveniles Spain www.reaj.comSudanese Youth Hostels Association Sudan www.sudaneseyha.netSvenska Turistföreningen Sweden www.stfturist.seSchweizer Jugendherbergen Switzerland www.youthhostel.chThai Youth Hostels Association Thailand www.hithailand.comAssociation Tunisienne des Auberges de Tourisme de Jeune Tunisia www.atatj.planet.tnUnited Arab Emirates Youth Hostel Association United Arab Emirates www.uaeyha.comAsociación de Alberguistas del Uruguay Uruguay www.hosteluruguay.orgHostelling International USA USA www.hiusa.orgVietnam Hostelling International Vietnam www.vietnamhitravel.com

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INFORMATION PACK

MEMBERSHIP FEE

STAY WYSE Category # Beds SW Fee WYSETC Fee Total

Voting Accommodation Provider 1-50 beds "225 "100 "325

Voting Accommodation Provider! 51-100 beds "350 "100 "450

Voting Accommodation Provider! 101-200 beds "500 "1,200 "1,700

Voting Accommodation Provider 201-999 beds "600 "1,200 "1,800

Voting Accommodation Provider 1000 - 4999 beds "1,100 "1,200 "2,300

Voting Accommodation Provider 5000+ beds "5,000 "1,200 "6,200

Voting Booking EngineBooking Engine "5,000 "1,200 "6,200

Voting National AssociationNational Association "5,000 "1,200 "6,200

Non-voting Affiliate (e.g. insurance, cleaning, catering services)Affiliate (e.g. insurance, cleaning, catering services) "700 "1,600 "2,300

Non-voting Official Organisation Member ! "600 "600 "1,200

HOW TO APPLY

To apply for STAY WYSE membership please complete our application form and upload a copy of your organisation’s proof of registration and either a copy of your most recent audited annual accounts or a letter from your accountant verifying your financial good standing. Supporting documentation is for internal use only and will be handled with utmost confidentiality.

Any other questions? Please feel free to contact the STAY WYSE Association manager, Laura Daly:

STAY WYSE Keizersgracht 1741016DW [email protected]: +31 20 421 2800Fax: +31 20 421 2810

WWW.STAYWYSE.ORG

WWW.STAYWYSE.ORGWWW.STAYWYSE.ORGWWW.STAYWYSE.ORG

JOIN THE STAY WYSE ONLINE NETWORK

What better way to stay informed about new developments within the YTA sector, discuss ongoing industry issues and develop your professional network than joining the STAY WYSE members’ Linked In group?

Current discussions include: “How much support are you getting from your local tourism body and do they

show an understanding of the whole youth sector and the benefits it brings to the entire tourism sector?”

Follow STAY WYSE tweets on our Twitter feed and become a fan of STAY WYSE on Facebook!

LI TW FB

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STAY WYSE

Keizersgracht 174-176

1016 DW Amsterdam

The Netherlands

Tel. +31 (0)20 421 2800

Fax +31 (0)20 421 2810

[email protected]

WWW.STAYWYSE.ORG

STAY WYSE IS A SECTOR ASSOCIATION OF WYSE TRAVEL

CONFEDERATION