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Building a BOM for SteelCentral – The Basics
SteelCentral BOM Training
© 2015 Riverbed Technology. All rights reserved. 2
Agenda
1
2
3
SteelCentral Component Overview
SteelCentral Sizing
SteelCentral BOM Building: The Basics
Additional Resources4
© 2015 Riverbed Technology. All rights reserved. 3
SteelCentral Component Overview
© 2015 Riverbed Technology. All rights reserved. 4
SteelCentral OverviewCentralized Network and Application Performance & Visibility
NetPlannerSurvivability
Analysis
Packet
AnalyzerIntegrated Deep-Dive
Packet Analysis
Transaction
AnalyzerOn-Demand, Deep
Transaction Analysis
and Prediction
AternityReal End-User
Experience
Management
AppInternalsEnd-User
Experience and
Code-Level
Transaction
Tracing
UCE360Unified
Communications
Lifecycle
Management
AppResponse 11On-demand & Automated Packet-Based Network
and Application Performance with built-in Shark
Packet Capture and Enhanced Flow ExportNetProfilerEnterprise-Wide
Network Visibility &
Performance
Leveraging Flows
NetIMNetwork
Monitoring &
Synthetic
Testing
NetAuditorMapping,
Configuration &
Auditing
SteelCentral PortalIntegrated, End-to-End Digital Experience Monitoring
ApplicationNetwork
Servers
End-User
AppOps DevOps LOBCIO CMO/CEOITOps NetOps
Collecting and Analyzing Device Info
and End-User Experience from inside
End-User Devices
Collecting and Analyzing
Transactions inside
Critical Applications
Collecting and Analyzing Packets
from network devices in the
Datacenter
Collecting and Analyzing Flows
from network devices
throughout the Enterprise
Polling the
Network and Server
Infrastructure
Collecting UC Info
directly from the UC
Environment
© 2015 Riverbed Technology. All rights reserved. 5
SteelCentral Reference ArchitectureBranch
Mobile Workers
Data Center
Cloud(public / private)
WAN / Internet
AppInternals
NetProfiler
Flow
Gateway
AppResponse NetIM
& NetAuditor
Aternity and Capture Agents
PortalAternity, SteelHead Mobile and
Capture Agents
AppInternals SaaS
and Capture
Agents
UCExpert
© 2015 Riverbed Technology. All rights reserved. 6
SteelCentral Sizing
© 2015 Riverbed Technology. All rights reserved. 7
NetIM
Supported polling limits
– Up to 100K elements @ 5m polling intervals
or
– Up to 20K elements @ 1m polling intervals
or
– Some combination of each polling interval (within limits)
Note: Each device, interface, IP SLA test, an interface CoS definition counts as an element
Disk Space Estimator:
– From NetIM server command prompt, navigate to the install directory and enter:
vnes.bat POLLER_DISK_SPACE_ESTIMATOR
Installed on customer-provided 64-bit Windows platform that must meet recommended and documented system requirements
Unlimited Test Engines (Synthetic Testers)but not unlimited capacity
– Supports Windows and Linux Redhat test engines
Instrumentation: SNMP / WMI Polling and Synthetic Testing
Sizing NetIM
WMISNMP
Avail-
ability
© 2015 Riverbed Technology. All rights reserved. 8
NetProfiler
NetProfiler receives flows from Flow Gateway, NetShark and AppResponse
Licensed based on de-duplicated flows-per-minute (FPM)
To estimate de-duplicated FPM using number of IP hosts whose conversations are expected to be exported to the NetProfiler, use the flow sizing document found here: https://riverbed.my.salesforce.com/sfc/#version?selectedDocumentId=069330000024Kj0
Some examples of typical de-duplicated flow/minute capacity based on (# of concurrent IP hosts) * 40
– NetExpress: Up to 120K FPM ≈ 4K hosts
– Physical Standard NetProfiler: Up to 1M FPM ≈ 25K hosts
– Virtual Standard NetProfiler: Up to 2M FPM ≈ 50K hosts
– Enterprise NetProfiler: Up to 10M FPM ≈ 250K hosts
Flow Gateway
Flow Gateway receives flows from flow-capable layer-3 devices (i.e. routers, switches, SteelHeads)
Licensed based on de-duplicated flows-per-minute (FPM)
Considerations:
– Flow Limits based on FPM = (# of IP hosts) * 40
– Geography: Flow Gateways compress/encrypt/encapsulate flow records into a TCP stream to the NetProfiler and can be strategically distributed to leverage that feature resulting in multiple Flow Gateways forwarding flows to a centralized NetProfiler
– Both Physical and Virtual Flow Gateway support up to 2M FPM ≈ 50K hosts
Instrumentation: Flow Technology
Sizing NetProfiler
Always emphasize FPM rates are an estimate only; confirm sizing during POC
© 2015 Riverbed Technology. All rights reserved. 9
AR11
– Physical appliance or virtual edition determined by budget, instrumentation needs, capacity needs
– Physical appliance considerations:
– Monitor Ports: 1G copper; 1G fiber SX or LX; 10G SR, LR, or Twinax? How many of each?
– Understand that 10G monitor port does not equal 10G line rate analysis speeds; it will be a subset based on what the appliance is configured to do
– NOTE: Can mix 1G and 10G per NetShark Appliances based on monitor NICs available for models 4170 and 6170
– Traffic rate: Average PPS across all monitor ports per AR11
– Consider the Impact of Optional Automated Analysis:
– Shark Packet Analysis: DPI, VoIP, custom applications with service response times enabled
– ASA: sustained and peak packets/second
– WTA: sustained and peak HTTP / HTTPs requests/minute
– Packet Storage Capacity: Historical retention based on selected write-to-disk packets
– Flow Export: Model determines FPM export capacity
– Geography: Regardless of capacity, does geography dictate multiple appliances?
Instrumentation: Packet Technology from SPAN/Mirror/TAPs
Sizing AppResponse 11
© 2015 Riverbed Technology. All rights reserved. 10
1. Server Sizing is documented in the UCExpert Implementation Guide
− Recommendation is for customer to leverage Linux-based ISO image, but can build from scratch
− Servers are based on small or large, determined by number of phones per UC system
− Identify how many UC systems and phones to determine small vs large server
2. Identify how many total phones the UCExpert license will need to accommodate
− Phones are determined by all registered phones (Cisco and Avaya) and ‘voice-enabled’ users (Microsoft)
− Can be mix of any/all 3 vendors; price is driven by licenses, no limit on number of UCExpert servers
− If they plan to grow, start with the number they expect in year 1 (they can always buy more later)
− Add 10%....customers often miscount and don’t accommodate for growth
− Confirm Enterprise package (Standard licensing available but only as last ditch, cheaper option, it doesn’t include integration support with NetIM, NetProfiler, or Portal)
3. Map the number of phones to the pricing tier for appropriate SKUs
− Less than 10K, 10-30K, 30K-100K, 100K-250K, 250K+
− There is a per license break as they enter each tier
− If they near the boundary, it may be cheaper to buy more license!
4. Consider UCE360 Package
− Add NetIM and Portal for Intelligent Path Analysis and Portal integration
− Helps differentiate Riverbed from other software-based UC monitoring tools
5. Solicit PS for jumpstart estimate
− Includes training, typically ~20-40 hours total per UCExpert Server)
Instrumentation: Linux-based server
Sizing UCExpert
© 2015 Riverbed Technology. All rights reserved. 11
AppInternals v10.x
Analysis Server(s) installed on customer-provided VMWare ESXi platform that must meet recommended and documented system requirements
Agents installed on Linux and Windows servers must meet recommended and documented requirements
Up to 300 licensed agents (JVMs, WinOS) per Analysis Server, (performance/capacity may vary depending on load)
The agent license includes the right to install as many Analysis Servers to support a particular environment as necessary
AppInternals SaaS
Flexible, as-a-Service implementation
Understand APM / NPM in the cloud
Extracts environment and code-level data
Extracts network throughput and performance data
Deep-dive inspection with on-demand full packet analysis
Agents supported in the cloud and/or on premise
Instrumentation: Server Agent Technology
Sizing AppInternals
© 2015 Riverbed Technology. All rights reserved. 12
Instrumentation: End Point Devices
Sizing Aternity
SteelCentral Aternity Enterprise Support all Aternity use cases to monitor the experience of the enterprise workforce (internal employees)
Should be head-pin for end-user-experience opportunities
Includes Business Activity Analytics
Dynamically monitors any user interaction, regardless of complexity, running on any Windows-based physical or virtual device or
tablet, with no programming required
Supports applications like Outlook, SharePoint, and Office, and other thick client and web-based applications
Supports Mac clients running applications in Chrome
Supports iOS and Android applications (wrapped or SDK)
Is 99.99% of what has been typically sold by Aternity sales team
Endpoint devices (laptops, tablets, PCs, etc) , virtual desktops (i.e. VMWare), and XenDesktops (Citrix) count 1 device each;
For Virtual Sessions (i.e. VMWare) and XenApp Sessions (Citrix), use total session count divided by 4 to estimate typical license count
Aternity Mobile B2C New for 2017, it provides the ability to monitor Mobile consumers’ apps, e.g. online banking app
Should be bundled with AppInternals for full end to end solution for consumer mobile applications
All MB2C opportunities require Aternity PM involvement
Aternity Essentials A ‘lite’ version of Aternity Enterprise and half the price
Used for cost-competitive situations when full function isn’t required (e.g. Nexthink)
Business Activity Analytics not included
© 2015 Riverbed Technology. All rights reserved. 13
Deployment and Pricing Options
Aternity
Available Products Deployment Options Pricing Options
On Premise As-A-Service Perpetual Subscription
SteelCentral Aternity Enterprise X X X X
SteelCentral Aternity Mobile B2C X X X
SteelCentral Aternity Essentials X X
© 2015 Riverbed Technology. All rights reserved. 14
NetIM BOM Building
© 2015 Riverbed Technology. All rights reserved. 15
NetIM
1
NETIMBASE
Base LicenseRequired
2
NETIMSTD
Standard LicenseRequired for New Customers
Optional but recommended for NetSensor/NetCollector upgrades
• Adds topology views, At-a-glance views and metric navigator
3
NETIMCOLLECT-S (<1K devices)
NETIMCOLLECT-M (<3K devices)
NETIMCOLLECT-H (<5K devices)
NETIMCOLLECT-VH (<10K devices
Collection Module
Required
• Choose Collection Module SKU based on
number of devices polled/collected based on
sizing estimates
MNT-NETIMBASE MNT-NETIMSTD MNT-NETIMCOLLECT-x
© 2015 Riverbed Technology. All rights reserved. 16
NetIM Example BOM
© 2015 Riverbed Technology. All rights reserved. 17
NetProfiler BOM Building
© 2015 Riverbed Technology. All rights reserved. 18
Enterprise NetProfiler
1 2 3Required
Base Appliances• Requires all 3
SCNP-04270-EX-B010
LIC-SCNP-04270-EX-F1
SCNP-04270-UI-B010
SCNP-04270-DB-B010
SCNP-04270-AN-B010
Base Appliances
• User Interface: UI
• Database: DB
• Analyzer: AN
LIC-SCNP-04270-UI-F1
LIC-SCNP-04270-DB-F1
LIC-SCNP-04270-AN-F1
Required
Base Licenses
• Support up to 1M FPM
• Requires all 3
4Optional
Expansion Appliances
• Adds 1M FPM each
• Maximum 9 for 10M FPM total
SCNP-04270-DP-B050
LIC-SCNP-04270-DP-F1
Optional
Dispatcher Appliance
• Required with 5 or more Expansion Appliances
• Load-balances flow logs across AN/EXs
Remember: FPM = De-duplicated flows/minute
MNT-GLD-SCNP-04270-xx MNT-GLD-SCNP-04270-EX MNT-GLD-SCNP-04270-DP
© 2015 Riverbed Technology. All rights reserved. 19
Enterprise NetProfiler Example BOM
© 2015 Riverbed Technology. All rights reserved. 20
Standard NetProfiler
1 2Required
Base Appliance
SCNP-02270-B010
NetProfiler Appliance
LIC-SCNP-02270-Fx
F1 (200K FPM)
F2 (400K FPM)
F3 (600K FPM)
F4 (800K FPM)
F5 (1M FPM)
Required
Base License
Remember: FPM = De-duplicated flows/minute
MNT-GLD-SCNP-02270-Fx
© 2015 Riverbed Technology. All rights reserved. 21
Standard NetProfiler Example BOM
© 2015 Riverbed Technology. All rights reserved. 22
Flow Gateway
1 2Required
Base Appliance
SCFG-02270-B010
Flow Gateway Appliance
LIC-SCFG-02270-Fx
F1 (200K FPM)
F2 (400K FPM)
F3 (600K FPM)
F4 (800K FPM)
F5 (1M FPM)
F6 (2M FPM)
F7 (3M FPM)
Required
Base License
Remember: FPM = De-duplicated flows/minute
MNT-GLD-SCFG-02270-Fx
© 2015 Riverbed Technology. All rights reserved. 23
Flow Gateway Example BOM
© 2015 Riverbed Technology. All rights reserved. 24
NetExpress
1 2 3Required
Base Appliance
LIC-SCNE-00470-Fx
F1 (15K FPM)
F2 (30K FPM)
F3 (60K FPM)
F4 (90K FPM)
F5 (120K FPM)
SCNE-00470
Includes:• NIC-1-001G-4TX (4x1G copper)
• NIC-1-001G-4SFP (4x1G SFP)
• TRC-1-SFP-SX
• TRC-1-SFP-LX
• NIC-1-010G-2SFPP (2x10G SFP)
• TRC-1-SFPP-SR
• TRC-1-SFPP-LR
Required
Monitor NIC
Must add 1 and only 1 NIC
Required
Capacity License
(FPM)
4TB Shark
NetProfiler
One Concurrent
Packet Analyzer
Flow Gateway
Remember: FPM = De-duplicated flows/minute
MNT-GLD-SCNE-00470-Fx
© 2015 Riverbed Technology. All rights reserved. 25
NetExpress Example BOM
© 2015 Riverbed Technology. All rights reserved. 26
NetProfiler 100v – Virtual Edition
1Required
Capacity License
SCNP-VE-Fx
F1 (15K FPM)
F2 (30K FPM)
F3 (60K FPM)
F4 (90K FPM)
F5 (200K FPM)
F6 (400K FPM)
F7 (600K FPM)
F8 (800K FPM)
F9 (1M FPM)
F10 (2M FPM)
NetProfiler Virtual Edition
MNT-SCNP-VE-Fx
Remember: FPM = De-duplicated flows/minute
© 2015 Riverbed Technology. All rights reserved. 27
Flow Gateway 100v – Virtual Edition
1Required
Capacity License
SCFG-VE-Fx
F1 (15K FPM)
F2 (30K FPM)
F3 (60K FPM)
F4 (90K FPM)
F5 (200K FPM)
F6 (400K FPM)
F7 (600K FPM)
F8 (800K FPM)
F9 (1M FPM)
F10 (2M FPM)
Flow Gateway – Virtual Edition
Remember: FPM = De-duplicated flows/minute
MNT-SCFG-VE-Fx
© 2015 Riverbed Technology. All rights reserved. 28
NetExpress - Virtual Edition
1Required
Capacity License
SCNE-VE-00470-Fx
F1 (15K FPM)
F2 (30K FPM)
F3 (60K FPM)
F4 (90K FPM)
F5 (120K FPM)
Includes:
NetExpress – Virtual Edition
One Concurrent Packet Analyzer
Remember: FPM = De-duplicated flows/minute
MNT-SCNE-VE-00470-Fx
© 2015 Riverbed Technology. All rights reserved. 29
AR11 BOM Building
© 2015 Riverbed Technology. All rights reserved. 30
AR11 Appliances
1 32Required
Base Appliance and License
SCAN-SU-48TB
or
SCAN-SU-72TB
• Up to 8 48TB for 336TB
• Up to 8 72TB for 576TB
*All must be either 48TB or 72TB per
6170 base appliance
SCAN-02170-B010
LIC-SCAN2-02170• Up to 1 NIC
• NIC-1-001G-4TX (4x1G copper)
• NIC-1-001G-4SFP (4x1G fiber SFP)
• TRC-1-SFP-SX
• TRC-1-SFP-LX
• NIC-1-010G-2SFPP (2x10G SFP+)
• TRC-1-SFPP-SR
• TRC-1-SFPP-LR
• TRC-1-SFPP-DAC
*Not supported on SCAN-02170-B010*
• NIC-1-010G-4SFPP (4x10G SPF+)
• TRC-1-SFPP-SR
• TRC-1-SFPP-LR
• TRC-1-SFPP-DAC
Required
Monitor NIC (s)
Required
Storage Appliance(s)
for SCAN-06170-B010 only
SCAN-04170-B010
LIC-SCAN2-04170• Up to 2 NICs
SCAN-06170-B010
LIC-SCAN2-06170• Up to 2 NICs
• SCAN-SU-xxTB
storage unit required
• Each appliance includes 1 copy of PAP-LIC-USR-1 and 1 year of maintenance
• LIC-SCAN-WTA-xx requires LIC-SCAN-ASA-xx
• Requires 1st year associated maintenance SKUs
4
LIC-SCAN-ASA-SM
LIC-SCAN-WTA-SM
Software Options
ASA = App Stream Analysis
WTA = Web Trans Analysis
LIC-SCAN-ASA-MD
LIC-SCAN-WTA-MD
LIC-SCAN-ASA-LG
LIC-SCAN-WTA-LG
© 2015 Riverbed Technology. All rights reserved. 31
AR11 Example BOM
© 2015 Riverbed Technology. All rights reserved. 32
AR11 VSCAN – Virtual Editions
1Virtual AR11 on VMWare
Base License Options
VSCAN-00100 (100GB Storage)
2
LIC-SCAN-ASA-VS
LIC-SCAN-WTA-VS
Software Options
ASA = App Stream Analysis
WTA = Web Trans Analysis
VSCAN-FLOW (Flow export only)• Each VSCAN-0xxx includes 1 copy of PAP-LIC-USR-1 and 1 year of maintenance
• LIC-SCAN-WTA-xx requires LIC-SCAN-ASA-xx
• Requires 1st year associated maintenance SKUs
VSCAN-00500 (2TB Storage)
VSCAN-02000 (8TB Storage)
LIC-SCAN-ASA-VS
LIC-SCAN-WTA-VS
LIC-SCAN-ASA-SM
LIC-SCAN-WTA-SM
© 2015 Riverbed Technology. All rights reserved. 33
Packet Analyzer Clients for AR11
1
Packet Analyzer Plus License Priced based on quantity
Fixed Quantity only (Per User)
One license included with each AppResponse 11 appliance or VSCAN-0xxx
PAP-LIC-USR-1
MNT-PAP-LIC-USR-1
1
Transaction Analyzer Plus License Bundles both Transaction Analyzer Enterprise and Packet Analyzer Plus
TA license can be Fixed Quantity or Shared (as usual)
PA+ can be Fixed Quantity only (Per User)
Integration with AR11 is via PA+ (no right-click from AR11 interface supported)
TAP-LIC-USR-1
MNT-TAP-LIC-USR-1
© 2015 Riverbed Technology. All rights reserved. 34
AppResponse v9 10G Appliances
1 2 4Required
Base Appliance and License
ARX-SM-6000ARX-06000-B010
LIC-ARX6000SFP-004-SR
or
SFP-003-LR
Required
Monitor Port SFPs
• Qty 2 SFP / Appliance
Optional
Shark Module• not required for NetProfiler Flow Export
ARX-05100-B010
LIC-ARX5100
ARX-SM-5000
3
ARXDB
ARXCXT10
ARXCXT100
ARX-UCMM
ARXVOI250
ARXVOI500
ARXVOI1K
Optional
Modules
ARX-EXP300-B010(ARX 6000 - up to 3 )
5Optional
Expansion Chassis
ARX-EXP300-B010(ARX 5100 – up to 2)
• Requires 1st year associated maintenance SKUs
© 2015 Riverbed Technology. All rights reserved. 35
AppResponse v9 1G Appliances
1 2 4Required
Base Appliance and License
ARX-SM-4000ARX-04300-B010
LIC-ARX4300
SFP-005-TX
or
SFP-007-SX
or
SFP-006-LX
Required
Monitor Port SFPs
• Qty 4 SFP / Appliance
except 2200 (3 SFPs)
ARX-03800-B010
LIC-ARX3800ARX-SM-3000
5
ARXDB*
ARXCXT10*
ARXCT100*
ARX-UCMM
ARXVOI250
ARXVOI500
ARXVOI1K
Optional
Modules
ARX-03300-B010
LIC-ARX3300
ARX-02200-B010
LIC-ARX2200
ARX-SM-3000
ARX-SM-2000
3
ARX-EXP300-B010(ARX 4300 - up to 2 )
Optional
Expansion Chassis
Optional
Shark Module• not required for NetProfiler Flow Export
*DB and CX-Tracer not available for ARX-02200
• Requires 1st year associated maintenance SKUs
© 2015 Riverbed Technology. All rights reserved. 36
UCExpert BOM Building
© 2015 Riverbed Technology. All rights reserved. 37
UCExpert Options
1UCExpert Enterprise
Perpetual License Priced based on quantity of phones
One-time purchase with yearly Riverbed Support
Installed on premise
UCXPL-T-P
1UCExpert Enterprise
Monthly Subscription License Priced based on quantity of phones
Monthly purchase with 12, 24, or 36 month term; includes Riverbed Support
Installed on premise
UCXPL-T-P-LPMNT-UCXPL-T-P
UCXPL-T10K-P
UCXPL-T30K-P
UCXPL-T100K-P
UCXPL-T250K-P
MNT-UCXPL-T10K-P
MNT-UCXPL-T30K-P
MNT-UCXPL-T100K-P
MNT-UCXPL-T250K-P
1-9,999
10K-29,999
30K-999,999
100K-249,999
250K+
Qty of Phones
UCXPL-T-P-LP
UCXPL-T-P-LP
UCXPL-T-P-LP
UCXPL-T-P-LP
1-9,999
10K-29,999
30K-999,999
100K-249,999
250K+
Qty of Phones
© 2015 Riverbed Technology. All rights reserved. 38
AppInternals &AppInternals SaaSBOM Building
© 2015 Riverbed Technology. All rights reserved. 39
AppInternals v10.x Options
Option
1AppInternals Agent Perpetual License
Priced based on quantity of agents = instrumented JVMs + Win OSs
One-time purchase with yearly support
Installed on premise
AIA
AppInternals AgentMonthly Subscription License
Priced based on quantity of agents =instrumented JVMs + Win OSs
Monthly purchase with 1 year term; includes support
Installed on premise
AIA-SUB
MNT-AIA
Option
2
Highly Recommended:
SteelCentral AppInternals Standard Implementation Service: SVC-C-0341-PFPK-0302
or
SteelCentral AppInternals Advanced Implementation Service: SVC-C-0341-PFPK-0303
© 2015 Riverbed Technology. All rights reserved. 40
AppInternals Example BOM
© 2015 Riverbed Technology. All rights reserved. 41
AppInternals SaaS Options
Option
1AppInternals SaaSCore Subscription
Priced based on quantity of agents = instrumented Linux OSs (does not support Windows yet)
Annual subscription based on a monthly price
Includes support
Installed as-a-Service
AIA-CORE-SAAS
AppInternals SaaSEnhanced APM Subscription
Includes Core and APM features
Priced based on quantity of agents = instrumented JVMs + Win OSs
Annual subscription based on a monthly price
Includes support
Installed as-a-Service
AIA-APM-SAAS
Option
2
Highly Recommended:
SteelCentral APM SaaS Implementation Service: SVC-C-0343-PFPK-0302
© 2015 Riverbed Technology. All rights reserved. 42
AppInternals SaaS Example BOM
© 2015 Riverbed Technology. All rights reserved. 43
Aternity BOM Building
© 2015 Riverbed Technology. All rights reserved. 44
Aternity Enterprise
1Aternity Enterprise
On Premises Perpetual Minimum of 500 devices
One-time license purchase
Riverbed Support sold as a separate line item and renewed annually
LIC-ATNY-PERPETUAL
1Aternity Enterprise
On Premises Subscription Minimum of 1,000 devices
Monthly pricing with 12, 24, and 36 month contract options
Riverbed Support is included in the subscription price
ATNY-SUB
1Aternity Enterprise
As-A-Service Minimum of 500 devices
Monthly pricing with 12, 24, and 36 month contract options
Riverbed Support + Hosting fee included in the subscription price
ATNY-SAAS
MNT-ATNY
New Customer Options
© 2015 Riverbed Technology. All rights reserved. 45
Aternity Example BOM
© 2015 Riverbed Technology. All rights reserved. 46
Aternity Mobile B2C
1
Aternity Mobile B2C
On Premise Subscription
Minimum of 25,000 B2C monthly active users
Monthly prices with 12, 24 & 36 month contract options
Riverbed Support is included in the subscription price
1
Aternity Mobile B2C
As-A-Service
Minimum of 25,000 B2C monthly active users
Monthly prices with 12, 24 & 36 month contract options
Riverbed Support AND Hosting fees included in the subscription price
ATNY-MB2C-SUB ATNY-MB2C-SAAS
New Customer Options
© 2015 Riverbed Technology. All rights reserved. 47
Aternity Essentials
1Aternity Essentials
As-A-Service
Minimum of 500 devices
Monthly prices with 12, 24 & 36 month contract options
Riverbed Support and Hosting fees included in the subscription price
ATNY-ESSENTIALS
New Customer
© 2015 Riverbed Technology. All rights reserved. 48
Expand Aternity Customers – Add-On SKU’s
Add-On SKU’s used for expansion orders in an existing account
2
ADDON-ATNY-SUB
3
ADDON-ATNY-SAASADDON-ATNY-PERPETUAL
1
New order will co-term all subscriptions
No minimum device count for Add-On purchases
ADDON-ATNY-MB2C-SUB ADDON-ATNY-MB2C-SAAS
ADDON-ATNY-ESSENTIALS
On Premises Perpetual
Add-On Options
On Premises Subscription
Add-On Options
As-A-Service
Add-On Options
© 2015 Riverbed Technology. All rights reserved. 49
Convert Perpetual Customer to SaaS
EXISTING Aternity Enterprise
On Premises Perpetual Customer
CONVERTS to Aternity Enterprise
As-A-Service Perpetual Customer
Adds Annual Hosting fee for ALL Enterprise Devices
Priced determined by number of devices
Customer continues with Annual Support Renewals
Professional Services recommended
ATNY-HOSTING
Aternity Enterprise On-Premise Perpetual to SaaS
LIC-ATNY-PERPETUAL
MNT-ATNY
Previously purchased SKUs:
© 2015 Riverbed Technology. All rights reserved. 50
Convert On Premise Subscriptions to SaaS
Existing Aternity On Premises Subscription Customer
ATNY-SUB
Converts to Aternity As-A-Service Subscription Customer
Existing On Premise Subscription contract replaced with new SaaS subscription contract for all devices
Priced determined by number of devices
Professional Services recommended
CONVERT-ATNY-SAAS
Enterprise or MB2C On-Premise Subscription to SaaS
Convert SKU’s available in March 2017
ATNY-MB2C-SUB CONVERT-ATNY-MB2C-SAAS
Previously purchased SKU:
or
© 2015 Riverbed Technology. All rights reserved. 51
Portal BOM Building
© 2015 Riverbed Technology. All rights reserved. 52
Portal
1
Portal License
SCPRTL-FNDTN
MNT-SCPRTL-FNDTN
© 2015 Riverbed Technology. All rights reserved. 53
Portal Example BOM (with promotional discount)
© 2015 Riverbed Technology. All rights reserved. 54
Additional Resources
© 2015 Riverbed Technology. All rights reserved. 55
Additional Resources
• Regional SteelCentral Technical Solution Architects and SteelCentral Center of Excellence ([email protected])
• Riverbed Price List: https://riverbed.my.salesforce.com/sfc/#version?selectedDocumentId=069700000008PlY
• Riverbed Power Strip Manager: https://powerstrip.riverbed.com/admin/main.php
• Unofficial SteelCentral BOM Template: https://riverbed.my.salesforce.com/sfc/#version?selectedDocumentId=06940000001b8K5
• SteelCentral BOM Training Deck: https://riverbed.my.salesforce.com/sfc/#version?selectedDocumentId=06940000001bzyD
• NetIM Trade Up Content Pack: https://riverbed.my.salesforce.com/sfc/#version?selectedDocumentId=06933000002NlnC
• AR11 Trade Up Content Pack: https://riverbed.my.salesforce.com/sfc/#version/06933000001xH8A
• AppInternals SaaS FAQ: https://riverbed.my.salesforce.com/sfc/#version?selectedDocumentId=06933000002Ny0m
• SteelCentral Center of Excellence (COE) Home Page: https://rvbdtech.sharepoint.com/teams/se/coe/ame/SitePages/Home.aspx