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Outreach for Commuter and Non-Traditional Students
Stephanie C. Day, Ph.D.Psychologist and Outreach Coordinator
University of Houston-Clear LakeCounseling Services
UHCL StudentsUpper-level (junior, senior, graduate)Approximately 8,000 studentsCommuter campus – no dorm housingAverage age = 31 yearsOver 50% racial and ethnic minoritiesOver 10% international students Over 40% have no health insuranceNearly 40% are first-generation college
studentsMultiple responsibilities – family, work, school
Challenges Engaging StudentsMany students only come to campus for
classesAbout 10% of students heavily involved in
student government & organizationsNo “captive” audienceGenerally low attendance at campus eventsStigma & misunderstanding of mental illness
& treatment
Approach to OutreachMarketingIncreasing visibility of office and counseling
staffEducating staff, faculty, and students about
servicesDeveloping working relationships on campusProviding relevant informationPortable format (handouts, online)Collaboration on events
Class VisitsCollaborate with Career ServicesGo to 80-100 classes per semester
Undergraduate and graduate coursesAcross disciplines
10-15 minute presentation about servicesHandout of events and ongoing servicesGoal of reaching 20-25% of students each
semesterAlso aim to inform instructors
Informational Displays - RollyFour-sided free-standing bulletin boardsTopics relevant to our students
Mental health topics (depression, anxiety)Quality of life/general concerns (parenting,
relationships)Include handouts with supplemental
informationContact information for Counseling Services
Self-Help ResourcesWall of handouts outside our officeResource library for students
CDsBooks/handbooks
Online screeningsDepressionAlcoholBipolar DisorderEating DisordersGADPTSD
Collaborative ProgrammingOrientation and New Student Programs
Orientation for transfer & new students is mandatory
SLICE (Student Leadership, Involvement, and Community Engagement) Workshops
Intercultural Student ServicesInternational Student WorkshopsInternational Student OrientationWomen’s & LGBTQ Health Fair
Joint Career Workshops with Career Services
Training & ConsultationsResponding to Distressed and Distressing
StudentsFaculty and StaffStudent Organizations
Orientation Leader TrainingCARE (Crisis Awareness Response
Emergency ) TeamDirector of Counseling Services on CARE TeamOngoing consultation to Dean of Students,
police
Success of OutreachWays clients hear about Counseling Services
UHCL Faculty – 37%Other UHCL students – 30%UHCL Staff – 27%Class Visits – 22%Rolly Displays – 19%Orientation – 17%
Non-Outreach EngagementExtended hours – Open 8:30am to 7pm M-ThFree personal counseling for current
studentsindividual, couples, group
Walk-in crisis available during office hoursCouples counseling to student/non-student
dyadsAlumni participation in group counseling
($40/mo)Psychiatrist 3 hrs/wk – ($40 eval, $15 follow-
up)