Steve Butcher| Senior Mobility Director - IDGweb.idg.no/app/web/online/Event/MobileTrender2012/stevebutcher.pdfA survey conducted at Gartner's various CIO forums shows most businesses,

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Avanade Confidential – Do Not Copy, Forward or Circulate © Copyright 2012 Avanade Inc. All Rights Reserved.


How to mobilize your Microsoft platforms

Steve Butcher| Senior Mobility Director

[email protected] | +44 7949 080 959

June 2012

mailto:[email protected]

Avanade Confidential – Do Not Copy, Forward or Circulate


Contents

Section Three Section One

Introduction Initial Perspectives From second and third party

sources.

Section Two

Consumerisation

of IT

A Mobile Strategy

Section Five

Avanade :

What can we offer

Section Four

Windows 8



Avanade – Who are we?

• Industry and business acumen

• Industry, cross-industry solutions

• Horizontal solution accelerators

• Specialization on the

Microsoft platform

• Engineered assets

and architectures

• Metro UX Design

• Comprehensive

enterprise platform

• Superior price, performance

• Commitment to research

and development



Accenture & Avanade Mobility Services

38 Languages

supported

20 Years of Mobility

experience

600+ Mobility clients,

and growing

150 Countries

served

50+ Delivery

locations

10,000 Global Mobility

Professionals

Seattle

Helsinki

Sydney

4



Consumerisation of IT



Mobility is becoming mainstream

7

A survey conducted at Gartner's various CIO forums shows most businesses, regardless of industry,

recognize that mobility can improve productivity and speed up decision making for employees

Lots of devices Users bringing

personal devices to work

Access to corp

from anywhere Data security concerns

Devices. Devices. Devices.

WORK LIFE


Work Life

Blur

Tech

Savvy

Digital

Generation

Multiple

Devices

More

Mobile

Connected

24hrs

Changing Lifestyles

HEALTH



EMEA Business Use Smartphone

8

Shipments 2010–2015 Forecast

Source: Gartner: Worldwide Business Use Smartphone 2011–2015 Forecast and Analysis, September 2011

Shipments in

Thousands

Customer Type 2010 2011 2012 2013 2014 2015 2010–2015

CAGR (%)

Consumer 68,174.80 113,491.50 155,842.70 172,385.80 188,658.60 201,866.50 24.2

Employee liable 10,178.50 9,963.00 13,348.40 21,002.40 27,401.60 32,940.20 26.5

Corporate liable 29,595.40 30,829.80 31,757.00 40,224.20 50,054.20 60,950.60 15.5

0,00

50 000,00

100 000,00

150 000,00

200 000,00

250 000,00

2010 2011 2012 2013 2014 2015

Consumer

Employee liable

Corporate liable



Windows OS Worldwide Business Use

9

Smartphone Shipments 2010–2015 Forecast

Customer Type 2010 2011 2012 2013 2014 2015 2010–2015

CAGR (%)

Consumer 10,208.60 10,890.20 62,016.60 99,995.90 127,913.00 152,374.10 71.7

Employee liable 2,621.60 1,142.90 5,941.40 15,782.80 27,340.30 37,424.20 70.2

Corporate liable 2,141.60 672.2 2,730.60 6,356.10 11,581.40 18,464.50 53.9

Shipments in

Thousands

Source: Gartner: Worldwide Business Use Smartphone 2011–2015 Forecast and Analysis, September 2011

0,00

20 000,00

40 000,00

60 000,00

80 000,00

100 000,00

120 000,00

140 000,00

160 000,00

2010 2011 2012 2013 2014 2015

Consumer

Employee liable

Corporate liable




Users Want Business Want

• Anywhere and anytime access

• Device independence

• Personal data and applications

• Flexible configurations

• Control network access

• Predictable configurations

• Information security

• User lockdown

You can’t touch it | You can’t buy it | You can’t install it



Bring Your Own Device (BYOD) is REAL!

• Business Benefits – Reduce / Remove BlackBerry Devices = Costs Savings

– Migrate Non-Smartphone to Smartphones with no data contract = Increased Productivity

– Convert corporate owned devices to BYOD = Costs Savings

– Employees can still apply for a Smartphone, but requires a supporting business case

• Employee Benefits – Device choice and flexibility, reducing need for multiple devices

– Introduces flexible work-styles for employees and contractors

– Provides self-service capability to manage personal devices

Corporate Funded

BlackBerrys

Corporate Funded

Non-Smartphones

Corporate Funded

Smartphones

Corporate Funded

Low-End Smartphones

(No Data Contract)

BYOD



A Mobile Strategy



A Mobile Strategy – What is the objective?

Ultimate Objective Current Situation

Mobile Device

Management

Mobile Enterprise

Readiness

Mobile Enterprise

Application Enablement

Mobile Consumer

Application Enablement

• Access from any device

• Bring your own device –

Smartphones, Tablets and Laptops

• Social networking for business

• Federated and simplified

authentication

• Mobile applications

• Lock-down laptop and desktop

devices

• Corporate funded BlackBerrys

• Non-smart phones

• Blocked social media content

• On-premise infrastructure



Mobile Device Management



Mobile Device Management

• Scope • Security Enforcement (Encryption)

• Application Inventory

• Device entry security (PIN, passcode, timeout)

• Remote Wipe

• Device Enrolment and Provisioning

• Remote Configuration (EAS, WiFi)

• Enterprise Application Catalog

• Benefits

• Administer consistent policies across all devices

• Enforce enterprise security and compliance

• Gain insight into device usage and landscape

• Enables BYOD

• Self-Service MDM Portal



Mobile Enterprise Readiness

Operations

Support

Communications

Legal

Contracts

Security

Training Commercials

Governance | Policies Privacy | Email | Corporate

Vulnerability | Prevention

$



Mobile Application Enablement

Platform

and

Strategy

•Mobile Enterprise Application Platform

•Mobile Customer Application Platform

•Multi Platform Support

• Integration with Back Office

Apps

•Mobile Collaboration (integration with SharePoint)

•Business to Enterprise (CRM, BI, T&E)

•Business to Consumer (Retail Finder, Pricing)

•Real Time Communications

Benefits

• Increased employee productivity

• Introduces platform for future opportunities

• Improved data accuracy, point-of-presence data

capture

•Direct services to customers



Application Approach

19

Broad Reach Application Richness

Desktop Web Mobile Web Native Remote (RDP / Citrix)



Mobile Enterprise Application Platform B

espoke

De

ve

lop

me

nt C

usto

m o

ff

Th

e S

he

lf



Windows 8



Windows 8 Summary

Devices are for illustration purposes only.

Windows reimagined

Productivity | Reliability | Security

Touch Thinner & Lighter Enterprise Apps Longer Battery Life

Virtualized Experience

Windows 2 Go

Metro User Interface

Windows on ARM

ARM

Multiple Form Factors

Cloud Connected

Security Windows Marketplace



Windows 8 – Enterprise Grade Proposition

Enterprise-Grade Solutions

Enterprise-Grade Solutions

Devices & Experiences Users Love

No Compromise

Business Tablet

New Possibilities in

Mobile Productivity Enhanced

End-to-End Security

Virtualization

Advancements



Introducing “Metro”



The Complete Story

Metro Aps

& HTML5

Devices

devices

Metro apps

& HTML5 devices

Multi

form

devices

Standard

Enterprise

Apps

Consistent

Management



Windows 8 real user scenarios

Sales Force

• Email, Calendar & Contacts

• Microsoft Office Suite

• Online / Offline CRM

• Portability & Performance

• Device & Data Security

• Enterprise Management

• Collaboration & Integration

Field Service


• Task Based Applications

• Connectivity & Compliance

• Durable, Semi & Rugged




Retail / Point of Sale

• Task Based Applications

• Industry Standard Peripherals (Payments)

• Connectivity & Compliance



Consumer




• Apps & Games Marketplace

• Consumer Services (SkyDrive)


(BYOD / CYOD)




• Apps & Games Marketplace






Windows 8 tablet comparison

28

Requirement iPad Windows 8

Consumer Applications and

Games Marketplace

AppStore Microsoft Marketplace

Email, Calendar &

Contacts

Native Microsoft Outlook

Enterprise Management • Sybase Afaria

• Mobile Iron

• AirWatch

• SCCM / Windows Intune

• Sybase Afaria

• Mobile Iron

• AirWatch


Consumer Services iCloud SkyDrive

Microsoft Office Suite Numbers and Pages Microsoft Office

Task and Role Based

Applications

• Objective C

• Safari

• Metro Apps (.NET)

• Internet Explorer 10

Collaboration & Integration • Lync

• Third Party

• Lync

• SharePoint

Portability & Performance iPad 2 & 3 Broad Device Choice

Device & Data Security • Encryption • Encryption / BitLocker

• AD & Group Policy

Enterprise Application

Catalog

• PC / Mac – iTunes

• Third Party

(Can require APNS)

• Certificate Based


• Third Party

Connectivity & Compliance Bluetooth USB & Bluetooth

Durable, Semi & Rugged iPad Case Broad Device Choice

Sales Force

Field Service

Retail / Point of Sale

Consumer


(BYOD / CYOD)



Windows 8 – New Wave of Apps

29

First Wave: Mobile Operator

• User Account Management

• Tablet Services and Applications

• Mobile Operation Services

Second Wave: Business to Consumer (B2C)

• Retailers

• Hospitality

• Banking

Third Wave: Line of Business and Enterprise

• Integrated Business Applications

• Field Force Enablement

• Sales Force Automation



What about Avanade?



Capability and Industry Experience

• Avanade Experience Design

• Global Mobile Delivery Centers (Onshore and Offshore)

• Business Analysis

• Mobile Solution Architects

Structured Delivery

• Proven Mobile Delivery Lifecycle

• Mobile Strategy and Roadmap

• Supporting Tools (Estimating, Project Plan, etc)

Mobile Enablement

Platform

• Cloud-based Mobile Enablement App Platform (MEAP)

• Back-Office Systems Integration

• Enterprise Security Authentication

Solutions

• Catalogue of pre-built customizable mobile solutions

• Mobile Solution Accelerators

• Cross-industry consumer and business mobile credentials

Packaging and

Deployment

• Enterprise Application Catalog for WP

• Enterprise security and authentication

Avanade – What can we do? Providing all of the components for integrated mobile solutions enablement



The Avanade offering

32

Mobility

Roadmap

eXperience Design

Mobile Web & Application

Design, Development & Testing

Accenture Mobile Capability

Avanade Mobile Capability

Total cross platform solutions

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Windows Device Dedicated Capability Microsoft Windows Device – Solutions and Capability

Mobility Delivery Network

(India, China, UK, US & Finland)

Windows 8 CoE

Locations

Global Mobility Expert

Network

Windows Phone

Regional Capabilities

Microsoft Avanade Nokia

Enterprise MoU

Avanade Experience

Design

Solution Architecture and Systems Integration

Solution Accelerators – Code and UX Templates

Mobile Enterprise Application Platform



Security | Solutions Architecture | eXperience Design

Tablet Apps

Desktop /

Legacy Apps

New Apps

Mo

bili

ty D

eliv

ery

Netw

ork

Ba

cke

nd

Syste

ms

Tablet app migration to Windows 8, and

where relevant Windows Phone 8

Windows XP / Legacy app migration to

Windows 8 with UI renewal to METRO

New applications developed for Windows 8

or Windows Phone 8, or both.

Seamless migration, solutions & applications



Avanade Mobile Application Platform (AMAP)

Avanade Mobile Integration Services

Secure Data Communications & Storage

AD Authentications & Permissions

Line of Business App Integration

• Azure Cloud-based service with minimal, or no server infrastructure

• Low cost per user, rather than per device allows for BYOD flexibility

• Self-Provisioning Mobile Device Management & App catalog

• Messaging, Notifications, Publish-Subscribe, Storage & Analytics

Enterprise App Catalog

Mobile App Management

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Windows 8 and Avanade apps deliver results

Productivity in the Marketplace Video on Demand for consumers

Healthcare Providers Retail Sales



Demo



Global expertise for your journey

Real-Time Enterprise LOB Apps

For your Customers For your Employees

Enterprise Business Integration

Enterprise LOB Applications

Moving XP, Win 7 to Win 8

Mobile Application Management

Increase Customer Intimacy

Engaging Customer Experience



Questions?



40

Thank You

Documents

Steve Butcher| Senior Mobility Director - IDGweb.idg.no/app/web/online/Event/MobileTrender2012/stevebutcher.pdfA survey conducted at Gartner's various CIO forums shows most businesses,