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Stop Marketing in the Dark You Can‟t Automate What You Can‟t See August 17, 2011

Stop Marketing in the Dark

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Page 1: Stop Marketing in the Dark

Stop Marketing in the Dark

You Can‟t Automate What You Can‟t See

August 17, 2011

Page 2: Stop Marketing in the Dark

Jeff Ogden, your presenter

Page 3: Stop Marketing in the Dark

STOP MARKETING IN THE DARK

A look back in time

Page 4: Stop Marketing in the Dark

Life used to be so simple

Page 5: Stop Marketing in the Dark

Changing technology

Page 6: Stop Marketing in the Dark

High-speed connections

Page 7: Stop Marketing in the Dark

Communication became electronic

Page 8: Stop Marketing in the Dark

New ways to connect

Page 9: Stop Marketing in the Dark

Result: Buyers are better informed than ever

• Buyers are overflowing with

information

• But:

• Fewer active buyers

• Longer buying cycles

• More people involved in buying

decisions

Page 10: Stop Marketing in the Dark

Exploding channels…yet stillmarketing in the dark

Page 11: Stop Marketing in the Dark

Marketing in the dark no longer works

** Sources: Sirius Decisions; Aberdeen Group

Only 20% of leads are followed up on

Only 16% of total

leads deemed sales-

ready, actually close

80% of “bad leads”

closed by

competitors within

24 months

Page 12: Stop Marketing in the Dark

Businesses struggle to find solutions to help them

with their outbound efforts

STOP MARKETING IN THE DARK

Page 13: Stop Marketing in the Dark

“Here to save the day!”

“Buy our software”

• 107% better lead conversion rate

• 40% greater average deal size

• 20% higher team attainment of quota

• 17% better forecast accuracy

Aberdeen Group - “Marketing Automation 101:

Ensuring Early Success with the Basics;

Maturing Your Deployment for Long‐Term ROI”

June 2010

Page 14: Stop Marketing in the Dark

It‟s really about visibility & people…

…Not MA SOFTWARE

“…B2B world slow to embrace marketing automation…analysts estimating less than 10% of companies currently utilize the technology.”– Marketing Sherpa

“We believe less than 25% of those who have marketing automation are taking full advantage of the system’s functionality.”– John Neeson, SiriusDecisions

Page 15: Stop Marketing in the Dark

Engage people – earn their trust

STOP MARKETING IN THE DARK

Page 16: Stop Marketing in the Dark

The problem:Visibility…or lack thereof

Website

Visitors there for a reason

• Who are you? For whom do

you work?

• Fill out our form please.

• Are you really a prospective

customer?

Page 17: Stop Marketing in the Dark

The problem:Access…visibility…focus

Social media

• Overwhelming # of

conversations

• Treat new-media like

old-media

• Wrong focus: followers/likes

vs. building relationships

• Limited ability to monitor/join

• Still untested waters

Page 18: Stop Marketing in the Dark

Missed opportunities

Website

It‟s your site, you should know:

• Why they came

• How to contact

Social media

You‟ll miss the party if you don‟t know:

• Who‟s talking about you

• Who‟s griping about something

you can solve

Results: Wasted opportunity to cultivate and convert those that are or could be interested in you!

Page 19: Stop Marketing in the Dark

Turning on the light – tools to make it happen

STOP MARKETING IN THE DARK

Page 20: Stop Marketing in the Dark

The opportunity:Turn on the lights!

• Know when leads,

customers are visiting;

what they‟re viewing

• Identify target contacts

from visiting companies

• Engage based on where

they‟re hanging out; how

interacting with you

It’s your site,

you should host it.

Page 21: Stop Marketing in the Dark

The opportunity:So many conversations…so little time

• Discover social media

conversations you should

be a part of

• Know appropriate party

behavior

• Engage based on

opportunities

Page 22: Stop Marketing in the Dark

How to engage:Put your best foot forward

Speak and Engage with

proper etiquette

• Be approachable, personable

• Leverage Influencers and

taste-makers

• Don‟t be pushy or overbearing

• Avoid prolonged silences

• Communicate on all channels

Page 23: Stop Marketing in the Dark

Insights about website visitors

Page 24: Stop Marketing in the Dark

Complete profiles of prospects

Page 25: Stop Marketing in the Dark

What you need to keep the lights on!

Turn visitors and conversations into conversions…

Must haves:

• Real-time website visitor visibility;

„they‟re here‟ alerts

• Conversation filters; quick posting

• Simultaneously post multiple channels

• Real-time lead profile; behavioral view

for sales engagement

Page 26: Stop Marketing in the Dark

Questions?

Stop Marketing in the Dark

Page 27: Stop Marketing in the Dark

Presented by:

• Jeff Ogden

• Aka The Fearless Competitor

• President, Find New Customers

• www.findnewcustomers.com

[email protected]

• (516) 495-9350

Page 28: Stop Marketing in the Dark

Stop marketing in the dark!Act-On marketing platform

World Class E-Mail

Marketing Core and

Deliverability

• 3rd Generation Email

• No Extra Cost for

Deliverability

Complete Set of Tools

on One Platform

• Drip, Web Analytics,

Landing Pages, Forms,

Scoring, CRM Integration,

Social Media, Reporting

and More…

• Focus Usability, Simplicity

and Manageability

Approach and Terms

that Work

• Start Simple, Automate

at Own Pace

• Affordable Pricing; Month-

to-Month Contracts

• Live Customer Support –

At No Additional Costs

Page 29: Stop Marketing in the Dark

Next steps:Tremendous opportunity

Learn more about Act-On

Join weekly demo: www.actonsoftware.com

Request 1x1 demo: [email protected] or

(877) 530.1555

Slides and recording will be made available.