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Stories at Work ©2002 Sandor P. SchumanStories at Work® Executive Decision Services LLC Only the Best is Good Enough
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Storiesat
Work©2002 Sandor P. Schuman Stories at Work®
Executive Decision Services LLC
Storiesat
Work
Storytelling for Group Facilitators
How to Create, Tell, & Use Stories with Groups and Organizations
Storiesat
Work©2002 Sandor P. Schuman Stories at Work®
Executive Decision Services LLC
Storiesat
Work©2002 Sandor P. Schuman Stories at Work®
Executive Decision Services LLC
Only the Best is Good Enough
Storiesat
Work©2002 Sandor P. Schuman Stories at Work®
Executive Decision Services LLC
When Godtfred, son of LEGO's founder Ole Kirk, tried to save some money by finishing a shipment of toy ducks with two coats of paint instead of the usual three, his father said:“Go and get the ducks immediately, give them their last coat of paint … and do it all yourself - even if it takes you all night!”
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Agenda• Introductions – Tell your story• Group dynamics/ Story dynamics• Telling someone else’s story
– Story pairs; STORY CAT; Learning the story• Creating your own stories
– Story elicitation cues– Answering questions with stories
• More on storytelling skills– The craft of storytelling
• Why tell a story: Three ways to make a point• Telling your own stories
– Learn, Listen, Feedback, Reflect • Helping a group tell its story
Storiesat
Work©2002 Sandor P. Schuman Stories at Work®
Executive Decision Services LLC
My Father was a storyteller. It was his everyday way of communicating important values and ideas. I didn’t realize I’d followed his example until, a few years ago, I read the evaluation forms from a facilitation training session I conducted. In response to the question, "What did you like best about the program?" several people responded, "Sandy's stories." That's how I found out I was a storyteller.
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The Story of How I Came to Group Facilitation
In Two Minutes
©2002 Sandor P. Schuman Stories at Work®Executive Decision Services LLC
Chronology Biography
Illustrative Revealing
Storiesat
Work©2002 Sandor P. Schuman Stories at Work®
Executive Decision Services LLC
Audience
Teller
Story
Group
Facilitator
Purpose
Story DynamicsGroup Dynamics
Telling, Eliciting, Listening, Learning
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Story Pairs• The Meaning of Wilderness• The Uncomfortable Participant
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Learn the Story• Read it.• Find its “bones.”• Identify the characters. Identify with
Someone. Image-ine him or her.• Identify with the place. Image-ine it.• Identify with the Tension and Yearning.• What’s the key Occurrence?• How is the Tension Resolved?• Beginning, Middle, End.
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Learn the StoryN
o. o
f Det
ails
Time/ experience telling the story
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Tell the Story
The Meaning of WildernessThe Uncomfortable
Participant
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Work©2002 Sandor P. Schuman Stories at Work®
Executive Decision Services LLC
STORY CAT•Someone
– person, protagonist, character, object•Tension
– conflict, choices, consequences•Occurrence
– incident, event, episode, problem•Resolution
– release of tension•Yearning
– use, purpose, function, meaning, message
Storiesat
Work©2002 Sandor P. Schuman Stories at Work®
Executive Decision Services LLC
STORY CAT•Context
– situation, setting, time & place, perspective
•Audience– identification, empathy
•Truth– authenticity, detail, subtlety
Storiesat
Work©2002 Sandor P. Schuman Stories at Work®
Executive Decision Services LLC
Practical Limitations• Characters
– 2, 3, or 4 (more is hard to keep track of)• Setting
– 1 or 2 locations– An image you can describe in detail
• Dialog – Use selectively (it can be hard to follow)
• Arc – Beginning, middle, end
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Answering Questions with a Story
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Learn the Story• Write the whole story• Outline• Record & playback• Key phrases• Key images• Tell aloud – alone and with others• Story circle, story buddy• Title, subtitle, blurb, hook
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Appreciative Listening & Feedback
• Listen to the story• Appreciations from listeners• Teller’s questions • Listener’s questions • Suggestions• Subject Matter Discussions
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Reflection• What does this story mean to you?• What questions does it raise?• To whom would you tell this story?
Why?• What does the story bring to mind
regarding telling, eliciting, listening, and learning?
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Work©2002 Sandor P. Schuman Stories at Work®
Executive Decision Services LLC
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Three ways to make a pointWay #1
• Baby boomers are aging• People are living longer• Proportion of elderly
increasing• More aging services needed
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Three ways to make a pointWay #2
Population trends
1975 2000 2025
Services for the elderly?
85+
65+
65+
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Three ways to make a pointWay #3
At 83 years of age, Mrs. K doesn’t want to visit the Senior Center any more. It was great, back when her husband retired and she was 62, but now it’s crowded and deteriorated. Her friends agree.
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Learn the StoryIMAGEMOVEMENTAUDIENCEGESTUREEMOTION, EXPRESSION